Q DECT Release: Built-in sitesurvey, improved handset audio, and DECT server security enhancements.

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Transcription:

Technical Bulletin CS-18-01 Q1-2018 DECT Release: Built-in sitesurvey, improved handset audio, and DECT server security enhancements. This technical bulletin reviews the new DECT handsets, IP-DECT and DECT server enhancements and general enhancements available in the Q1 2018 software release for Spectralink DECT portfolio. For details please download and review the additional Technical Notes from our support portal. Systems Affected All DECT servers, IP-DECT servers and handsets. Please review separate and detailed release notes available via support site for product specific information. Key DECT Handset Enhancements DECT Site Survey Function Enhancement: Benefits: Ability to conduct site survey via standard DECT handsets has been introduced in this firmware release. The functionality is available to ALL Spectralink 7000 series DECT handsets, except models 7202 & 7212. To access site survey menu (Menu Status Survey) please enter the last 4 digits of the handset IPEI number when requested; which is unique to each handset. Site survey is an essential tool in providing a detailed assessment of the customers premises where DECT wireless infrastructure is to be deployed. The survey makes the DECT radio coverage clear to understand and helps installers January 17, 2018 1

determine both the optimum location & the number of DECT Base Stations required for guaranteed coverage as users roam untethered within the customer facility. Please note that many vendors provide expensive site survey tools, however, Spectralink strongly feels that by using our standard DECT handsets, enterprise mobility installers can now cost effectively implement a site survey to achieve a better assessment of radio signal coverage and thereby ensuring better quality mobility deployment including superior voice quality, roaming & handover of calls. Figure 1: DECT Site Survey Option available on Spectralink DECT Handsets Redesign of the RSSI to Improve Synchronization: Enhancement: Benefit: The GUI implementation for presenting the RSSI (Received Signal Strength Indication) (Menu->Status->RSSI) has been redesigned with usability in mind, making it easier to identify the base numbers (RPN) as the data is displayed in DEC and not HEX. Also, the information is now easier to view, starting with the top bar, that is connected to the Base Station, and up to four optional Base Stations as shown below. By making the RSSI indicator easy to view and understand system installers can quickly understand the DECT channel usage, and ensure improved synchronization in order to achieve optimum handover experience. Figure 2: Improved GUI with clear info on RSSI on Spectralink DECT Handsets January 17, 2018 2

Ringtone Volume Level Increase: Enhancements: Benefit: Two additional volume levels for ringtones (Menu->Settings->Ringing Volume) have been added, providing an increase of up to 6dB, giving users the ability to significantly increase the ringtone volume level. In order to identify the 2 new steps for increased volume the verticals bars representing the increased volume are set to red. Note: Users should keep the handset away from their ears when selecting the loudest ringtone, as it can potentially harm hearing. Please check documentation for further details. Customers who work in loud & noisy environments can now benefit from using these 2 additional volume level increases, allowing them to easily detect & notice the phone ringing while working on the factory floor, or in a warehouse, truck parking bays, building & construction sites, anywhere with a noisy environment. Figure 3: Ringtone Volume Level Increase Option for Spectralink DECT Handsets Note: There is now also an additional option to increase volume level when using a wired headset. New Sign-In Shortcut Available in Handsets Menu: Enhancements: A new shortcut that can be used when the system provides an option for signing in has been added. For users that would like to utilize connecting to servers such as Microsoft S4B with PIN authentication, rather than using the long press 9 option - there is now an easy to use shortcut for accessing the login menu. Note: The shortcut needs to be manually added in each handset (Edit Shortcut). January 17, 2018 3

Benefit: This functionality is depending on the server supporting the specific feature. Customers who want & need an easier mechanism for sign-in can now create a short-cut and use the short-cut for login purposes. Figure 4: UI Menu Option Showing Sign-In Shortcut Option on Spectralink DECT Handsets Call a SIP URI When Using Company Phonebook: Enhancement: Benefit: When using the company phonebook feature on the DECT server and handsets, the use of SIP-URI s (msrtcsip-primaryuseraddress) support is now available. When employees using the DECT handset searches the company phonebook (e.g. LDAP/AD) and finds a contact that has SIP URI as a contact entry, this will properly appear under the contact and the user can simply select the SIP URI as the contact and dial the SIP phone endpoint to initiate and establish a phone call. Figure 5 - Contact showing SIP URI that when selected can be dialed January 17, 2018 4

Key IP-DECT Server Enhancements End-to-End-Encryption, Enhanced Security, & Improved Log Traceability: Enhancements: Benefits: The connection between the IP-DECT server and either the IP Base Stations and media resources are now fully encrypted if both ends supports it. Optionally the encryption can be set to mandatory in the menu (Configuration/Wireless server menu). The IP-DECT server web GUI now includes Cross Site Request Forgery (CSRF) protection on all web pages that may cause changes to the DECT server. Further, it is now possible to block user passwords and other sensitive data from being exported in files. As an example; SIP account credentials can be blocked from export for added security. Note: when blocking credentials the export functionality is enabled, it can only be disabled with a factory reset, removing all configuration and user data. Finally, the name of files created on the server (logs, packet capture, backups) now includes the serial number of the device and the current date and time. This is done for easier identification of files exported from the DECT servers when used in troubleshooting and for improved file audit purposes. All the above IP-DECT server enhancements have been done in order to bring the IP-DECT server security to enterprise grade and ensure that the Spectralink IP- DECT servers can be deployed in any environment by customers with total security peace of mind. January 17, 2018 5

General DECT Server Enhancements New Statistics for Handsets in Service Report: Enhancements: Benefits: New statistical counters have been added for handsets and the counter data is available in [statistics.txt] file available as part of service report, including: Receive incoming call, but handsets not found on DECT system Receive incoming call, but handsets is turned off Receive incoming call, handset is found, but call is not answered Receive incoming call, handsets found, but call is answered elsewhere (another handset performs the call pickup and answers the call). These additional handset statistics can help identify issues with call handling and assist the support team when troubleshooting or completing a detailed analysis of the system January 17, 2018 6

Document Status Sheet Document Control Number: CS-18-01 Document Title: Q1 2018 DECT Release: Built-in site survey, improved handset audio, and DECT server security enhancements I01 Released 01, 17, 2018 Date: 01-17-2018 Status: Draft Issued Closed Distribution Status: Author Only Internal Partner Public January 17, 2018 7

Copyright Notice 2017 Spectralink Corporation All rights reserved. Spectralink TM, the Spectralink logo and the names and marks associated with Spectralink s products are trademarks and/or service marks of Spectralink Corporation and are common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient s personal use, without the express written permission of Spectralink. All rights reserved under the International and pan-american Copyright Conventions. No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any means, or translated into another language or format, in whole or in part, without the express written permission of Spectralink Corporation. Do not remove (or allow any third party to remove) any product identification, copyright or other notices. Notice Spectralink Corporation has prepared this document for use by Spectralink personnel and customers. The drawings and specifications contained herein are the property of Spectralink and shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith. Spectralink reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Spectralink to determine whether any such changes have been made. NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED HEREIN SHALL BE DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER. Warranty The Product Warranty and Software License and Warranty and other support documents are available at http://support.spectralink.com. Contact Information US Location Denmark Location UK Location +1 800-775-5330 +45 7560 2850 Spectralink Corporation Spectralink Europe ApS Spectralink Europe UK 2560 55th Street Bygholm Soepark 21 E Stuen 329 Bracknell, Doncastle Road Boulder, CO 80301 8700 Horsens Bracknell, Berkshire, RG12 8PE USA Denmark United Kingdom info@spectralink.com infoemea@spectralink.com infoemea@spectralink.com January 17, 2018 8