Accelerate Your Cloud Journey

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Dubai, UAE 20th March 2013 Accelerate Your Cloud Journey James Spearman Dimension Data - Solutions Architect Cloud 2012 2011 Cisco and/or its affiliates. All rights reserved. Cisco Connect 1

Dimension Data today 2011 global revenues of US $5.8 billion Client-centric, services focused business Extensive experience in emerging markets 78% of Global Fortune 100 and 59% of Global Fortune 500 are Dimension Data clients Over 14,000 employees with operations in 51 countries across 5 regions Over 6,000 clients across all industry sectors, including financial services, telecommunications, healthcare, manufacturing, government and education Copyright Dimension Data 25 March 2013 2

We have built our expertise in cloud Internet Solutions Networks Data centres Managed hosting Iaas (DC) Voice services LoB focus Consulting Infrastructure virtualisation Public cloud services Dimension Data (Asia) 6 Tier 3 data centres Managed hosting Cloud service roadmap NTT Group assets NTTC global MPLS NTTC data centres NTT data We are ready to accelerate your journey! OpSource (US) IT Outsourcing (MEA) BlueFire (AU) Managed hosting IaaS (DC) Managed apps Managed hosting Cloud hosting IaaS (DC) Scalable cloud architecture System Integration and Services Comms tower Hosting Applications Public cloud SaaS 1 million BPOS seats Cloud integration and federation Copyright Dimension Data 25 March 2013 3

Dimension Data cloud credentials Virtualisation Expertise Data Centre Experience Cloud Experience 100,000+ servers virtualised Over 2,200 Data Centre multi-vendor certifications Recognized Cloud IaaS leader Concluded over 1,000 of server virtualisation projects Delivered 1000s of server & Desktop virtualisation assessments Highest level of Cisco, VMware, EMC and VCE certifications Global Cisco, Microsoft and VMware partner Cloud management system technology Deep SaaS hosting expertise More than 1 million Office 365 seat deployments Copyright Dimension Data 25 March 2013 4

Dimension Data cloud credentials Differentiated cloud technology Strong performance guarantees Experts in both cloud and managed services Global Coverage Solution for both enterprise and service providers Gartner s 2012 Magic Quadrant for Cloud Infrastructure as a Service (IaaS) Copyright Dimension Data 25 March 2013 5

Cloud adoption is complex slowing time to market Application On-Boarding Public vs. Private OpEx vs. CapEx Security and Compliance Global Coverage Integration In-house Readiness Operational Risks Copyright Dimension Data 25 March 2013 6

Dimension Data Managed Cloud Platform (MCP) Dimension Data Managed Cloud Platform MCP Components CloudControl - cloud management system Operating systems: Hardware: Dimension Data CloudControl Virtualisation: Managed Cloud Platform (MCP) - a single platform comprised of cloud infrastructure and Dimension Data CloudControl, our cloud management system Copyright Dimension Data 25 March 2013 7

Managed Cloud Platform (MCP) types Dimension Data Managed Cloud Platform Public MCP Public CaaS Deployed in each region Private MCP Private CaaS Client data centre, Dedicated Dimension Data CloudControl Hosted Private MCP Hosted Private CaaS Dimension Data data centre Levels of Sharing Provider & Community MCP Dedicated platform for resale by SP or community Copyright Dimension Data 25 March 2013 8

Our cloud computing architecture Managed Cloud Platform (MCP): A complete and integrated cloud architecture for Compute Dimension Data Managed Cloud Platform The platform to deliver Cloud Services App App App Dimension Data CloudControl Orchestration & Automation Operational Management Compute O/S O/S O/S Virtualisation layer Server Storage Data Centre Network DC switching fabric Network in DC WAN Optimisation Resource management Provision management O/S Servers CPU Storage NAT VLAN Firewall Multicast RAM Load balancing Service catalogue management RESTful API Web console Security layer Metering & Billing Dimension Data CloudControl Cloud management system Orchestration Administration Billing Provisioning Management Support Federation Copyright Dimension Data 25 March 2013 9

Managed Cloud Platform (MCP) : Key Attributes Web-based End-User Interface and Administrative Interface API for integration to 3 rd Party Tools and Billing 100% Server and Network Guarantees Managed Cloud Platform Fully-Managed Platform Global Cloud Exchange Dimension Data CloudControl Hardware-based Networking Dimension Data CloudControl cloud management system Security and Compliance Copyright Dimension Data 25 March 2013 10

Benefits of the managed cloud platform to our clients Build Your Own Vs. MCP months to years Do It Yourself cloud Plan and Design Build, Test and Deploy Process Modification Support and Manage Improve Business and Innovate Managed Cloud Platform Plan and Design weeks to months Build, Test and Deploy Process Integration Support and Manage Improve Business and Innovate No CAPEX approval needed Prebuilt and proven solution No in-house expensive skill set needed No need to develop automated processes, UI or portal Better productivity without learning curve with easy to use portal and APIs How Managed Cloud Platform expedites time-to-business Increase operation efficiency Cost reduction, reduce vendor sprawl No need for complex infrastructure build Shorten time to market and value Business Benefits Better business productivity Copyright Dimension Data 25 March 2013 11

Partner Programme Pricing Marketing 3 4 5 Billing 6 Legal Sales 2 7 Service Delivery People 1 12 to 16 Weeks 8 Support Centre Copyright Dimension Data 25 March 2013 12

Dimension Data s OneCloud programme benefits Dimension Data OneCloud Alliance Members Dimension Data Global Cloud Exchange - Alliance members gain access to the MCPs of all other alliance members, enabling the exchange of traffic and services across a diverse geography. Joint Marketing Development Funds - Joint marketing development funds are offered by Dimension Data or accrued by the alliance member and can be used to support marketing programmes which are aligned with the shared interests of Dimension Data and the alliance member. Dimension Data OneCloud Alliance logo and branding - Alliance members are offered the exclusive rights to leverage the Dimension Data OneCloud Alliance logo and branding in the market place. Copyright Dimension Data 25 March 2013 13

Cloud provider enablement is all about partnership Cloud Provider service with Indosat, a Telecom Service Provider in Indonesia Provider & Provider MCP Operate, Tools & Training Jointly add value to Indosat s customers and sell with to enterprise Dimension Data provides strong IP to design, build, launch and operate the Cloud Service and continuous innovation Dimension Data delivers Cloud Provider enablement, training & support of Indosat s sales and Level 1 support Cloud Control & Service Portfolio Sales & Marketing Level 2 & 3 Support Level 1 Support Est. 12 week Cloud Provider enablement process Local Presence Customer Billing & Receipts Copyright Dimension Data 25 March 2013 14

The business benefits of cloud computing Cost optimisation Risk optimisation Strategic agility No capex, less assets Pay-as-you-use On-demand capacity Elasticity Economies of scale Time-to-value Business continuity Technology independence Standardisation Operational complexity Specialised skills Time-to-market Innovation New business models Resource leverage Adaptability Flexibility Benefits of cloud computing are driving enterprise adoption Copyright Dimension Data 25 March 2013 15

Thank you. 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 16