of Symantec Storage Foundation and High Availability 6.1 for Windows Study Guide The following tables list the Symantec SCS Certification exam objectives for the of Symantec Storage Foundation and High Availability 6.1 for Windows exam and how these objectives align to the Symantec Cluster Server 6.0 for Windows: and Symantec Storage Foundation 6.0 for Windows: courses. Recommended courses to prepare for this exam: Symantec Cluster Server 6.0 for Windows: (ILT/VA/OD-ILT) Symantec Storage Foundation 6.0 for Windows: (ILT/VA/OD-ILT) The product documentation for this exam is: Symantec Cluster Server Release Notes Symantec Cluster Server Installation and Upgrade Guide Symantec Cluster Server Administrator s Guide Symantec Cluster Server Bundled Agents Reference Guide Symantec Storage Foundation and High Availability Solutions Installation and Upgrade Guide Symantec Storage Foundations and High Availability Solutions Release Notes Symantec Storage Foundations and High Availability Solutions (6.1) What s New Symantec Storage Foundations and High Availability Solutions Solutions Guide Symantec Storage Foundations and High Availability Solutions Getting Started Guide Symantec Storage Foundation Administrator s Guide Symantec Dynamic Multi-Pathing for Windows Installation and Upgrade Guide Symantec Dynamic Multi-Pathing for Windows Administrator's Guide Note: Product documentation can be obtained from https://sort.symantec.com/documents/doc_details/sfha/6.1/windows/productguides/ Examples of Hands-on Experience (Real World or Virtual): Install and upgrade Symantec Storage Foundation and High Availability Solutions for Windows. Describe Symantec Storage Foundation and Symantec Cluster Server terminology and architecture. Describe Symantec Cluster Server cluster communication mechanisms. Describe Symantec Cluster Server general hardware and software requirements. Perform common cluster administrative operations. Manage clusters, servers, service groups, and resources. 1
Understand the workflow for clustering an application. Start and stop Symantec Cluster Server. Describe and create the online and offline configuration methods. Set Symantec Cluster Server User account privileges. Resolve common errors made during online and offline configuration. Configure notifications. Troubleshoot and resolve resource faults in Symantec Cluster Server. Describe how Symantec Cluster Server responds to system and cluster interconnect failure. Perform basic troubleshooting. Create and/or manage disks, disk groups, and volumes. Install and configure Dynamic Multi-Path. Configure and manage Bundled Agents and options. Administer new features (for examples, fast failover, Intelligent Monitoring Framework, storage migration, HyperV, keyless install, SmartIO and Cluster Volume Manager). Perform intermediate-level troubleshooting for storage and hardware problems. Configure and manage Enterprise Agents and options. For more information on the Symantec Certification Program, visit http://go.symantec.com/certification. EXAM AREA 1 Manage Storage with Storage Foundation SCS Exam Objectives Symantec Storage Foundation 6.0 for Windows: Describe the benefits of Storage Foundation for Windows Lesson: Install and Configure Lesson 0: Course Introduction Topic: Benefits of Storage Foundation Describe Storage Foundations for Windows features and options. Define RAID levels and volume layouts that can be created by Storage Foundation for Windows. Explain how to configure and manage Storage Foundation for Windows objects. Lesson: Install and Configure Lesson 2: Installing and Accessing SFW Interfaces Topic: Storage Foundation 6.0 for Windows: Overview Lesson: Install and Configure Lesson 1: Virtual Objects Topic: SFW RAID levels and volume layouts Lesson: Install and Configure Lesson 3: Working with Disk Groups and Volumes Topic: Preparing disks and disk groups for volume creation Topic: Creating a volume Topic: Displaying disk, disk group, and volume information Topic: Removing volumes, disks, and disk groups Lesson: Install and Configure Lesson 4: Working with Volumes with Different Layouts 2
Symantec Storage Foundation 6.0 for Windows: Topic: Comparing volume layouts Topic: Creating volumes with various layouts Topic: Creating a partition and logical drive Lesson: Install and Configure Lesson 5: Making Changes Topic: Administering mirrored volumes Topic: Resizing a volume Topic: Changing a drive letter or path Topic: Moving data between systems Topic: Upgrading a dynamic disk group EXAM AREA 2 Verify the Environment and Install Software SCS Exam Objectives Define the prerequisites and describe how to verify the system configuration to install Storage Foundation and High Availability Solutions 6.0 for Windows. Symantec Cluster Server 6.0 for Windows: Lesson: Install and Configure Lesson 2: Symantec Cluster Server Building Blocks Topic: Cluster Server terminology Topic: Cluster communication Topic: Cluster Server architecture Lesson: Install and Configure Lesson 3: Preparing a Site for Symantec Cluster Server Topic: Hardware requirements and recommendations Topic: Software requirements and recommendations Describe the optional features of Storage Foundation and High Availability Solutions 6.0 for Windows. Describe the requirements to cluster an application with Storage Foundation and High Availability Solutions 6.0 for Windows. Lesson: Install and Configure Lesson 4: Installing and Upgrading Symantec Cluster Server Topic: Installing Symantec Cluster Server Lesson: Example Application Lesson 1: Clustering Applications Topic: Application service overview Topic: Cluster Server agents for managing applications Topic: The GenericService agent Topic: The ServiceMonitor agent Lesson: Example Application Lesson 2: Clustering File Shares Topic: Preparing file shares for high availability Topic: Cluster Server Resources for managing file shares Topic: Configuring file shares Lesson: Example Application Lesson 3: Clustering Exchange Server 3
Symantec Cluster Server 6.0 for Windows: Topic: Exchange Server in the Cluster Server Environment Topic: Supported Exchange Server configurations for high availability Topic: Configuring Symantec Cluster Server Exchange Server service group Lesson: Example Application Lesson 4: Clustering SQL Server Topic: SQL Server in the Symantec Cluster Server Environment Topic: Symantec Cluster Server database agent for SQL Server 2008 Topic: Configuring a SQL Server 2008 service group Lesson: Example Application Lesson 5: Clustering SharePoint Server Topic: SharePoint Server in the Symantec Cluster Server environment Topic: Installing SharePoint Server 2010 in an SFW HA cluster environment Topic: Configuring SharePoint Server service groups Describe the process for installing, upgrading, licensing, and verifying the installation of Storage Foundations and High Availability Solutions 6.0 for Windows. Lesson: Install and Configure Lesson 3: Preparing a Site for Symantec Cluster Server Topic: Licensing scheme Topic: Preparing installation information Lesson: Install and Configure Lesson 4: Installing and Upgrading Symantec Cluster Server Topic: Installing and Upgrading Symantec Cluster Server Topic: Installing Symantec Cluster Server Topic: Upgrading Symantec Cluster Server Topic: Configuring Symantec Cluster Server Topic: Viewing the default Symantec Cluster Server configuration Topic: Using the Cluster Manager (Java Console) EXAM AREA 3 Configure and Manage SCS Exam Objectives Describe the benefits of different cluster configurations. Symantec Storage Foundation 6.0 for Windows: and Symantec Cluster Server 6.0 for Windows: Lesson: Install and Configure Lesson 6: Symantec Cluster Server 4
Symantec Storage Foundation 6.0 for Windows: and Symantec Cluster Server 6.0 for Windows: Methods Topic: Starting and stopping Symantec Cluster Server. Topic: Overview of configuration methods Topic: Online configuration Topic: Offline configuration Topic: Controlling access to Symantec Cluster Server Describe intra-cluster communications. Describe how to configure, verify, and manage clusters, resources, and service groups. Lesson: Install and Configure Lesson 7: Preparing Services for Symantec Cluster Server Topic: Preparing applications for Symantec Cluster Server Topic: Performing one-time configuration tasks Topic: Testing the application service Topic: Stopping and migrating an application service Lesson: Install and Configure Lesson 8: Online Topic: Online service group configuration Topic: Adding resources Topic: Solving common configuration errors Lesson: Install and Configure Lesson 9: Offline Topic: Offline configuration procedures Topic: Solving offline configuration problems Given a scenario, describe how resources behave within a service group and how service groups behave within a cluster. Lesson: Install and Configure Lesson 8: Online Topic: Online service group configuration Topic: Adding resources Topic: Solving common configuration errors Lesson: Install and Configure Lesson 9: Offline Topic: Offline configuration procedures Topic: Solving offline configuration problems Given a scenario, describe the effects of changes to default resource type definitions. Lesson: Install and Configure Lesson 11: Handling 5
Symantec Storage Foundation 6.0 for Windows: and Symantec Cluster Server 6.0 for Windows: Resource Faults Topic: Introducing Intelligent Resource Monitoring Topic: Symantec Cluster Server response to resource faults Topic: Determining failover duration Topic: Controlling fault behavior Topic: Recovering from resource faults Describe the procedure for modifying a cluster. Explain how to configure and manage Storage Foundation for Windows objects in a cluster. Lesson: Install and Configure Lesson 11: Handling Resource Faults Topic: Cluster membership Topic: Cluster interconnect configuration Topic: Joining the cluster membership Topic: Changing the interconnect configuration Course: Symantec Storage Foundation 6.0 for Windows: Lesson: Manage and Administer Lesson 5: Making Changes Topic: Administering mirrored volumes Topic: Resizing a volume Topic: Changing a drive letter or path Topic: Moving data between systems EXAM AREA 4 Perform Advanced SCS Exam Objectives Given a scenario, determine which service group attributes to set. Symantec Cluster Server 6.0 for Windows: Lesson: Install and Configure Lesson 6: Symantec Cluster Server Methods Topic: Overview of configuration methods Topic: Online configuration Topic: Offline configuration Lesson: Install and Configure Lesson 8: Online Topic: Online service group configuration Topic: Adding resources Topic: Solving common configuration errors Lesson: Install and Configure Lesson 9: Offline 6
Symantec Cluster Server 6.0 for Windows: Topic: Offline configuration procedures Topic: Solving offline configuration problems Given a scenario, determine which resource type attributes to set. Given a scenario, determine which failover policy is most appropriate. Lesson: Cluster Management Lesson 1: Configuring Service Group Dependencies Topic: Common application relationships Topic: Service group dependencies Topic: Service group dependency examples Topic: Configuring service group dependencies Topic: Alternate methods of controlling interactions Lesson: Install and Configure Lesson 11: Handling Resource Faults Topic: Introducing Intelligent Resource Monitoring Topic: Symantec Cluster Server response to resource faults Topic: Determining failover duration Topic: Controlling fault behavior Topic: Recovering from resource faults Lesson: Cluster Management Lesson 2: Startup and Failover Policies Topic:Failover rules and policies List and describe the Symantec Cluster Server agents. Lesson: Example Application Lesson 1: Clustering Applications Topic: Application service overview Topic: Symantec Cluster Server agents for managing applications Topic: The GenericService agent Topic: The ServiceMonitor agent Lesson: Example Application Lesson 2: Clustering File Shares Topic: Preparing file shares for high availability Topic: Symantec Cluster Server Resources for managing file shares Topic: Configuring file shares Lesson: Example Application Lesson 3: Clustering Exchange Server Topic: Exchange Server in the Symantec Cluster Server Environment Topic: Supported Exchange Server configurations for high availability Topic: Configuring Symantec Cluster Server Exchange Server service group 7
Symantec Cluster Server 6.0 for Windows: Lesson: Example Application Lesson 4: Clustering SQL Server Topic: SQL Server in the Symantec Cluster Server Environment Topic: Symantec Cluster Server database agent for SQL Server 2008 Topic: Configuring a SQL Server 2008 service group Lesson: Example Application Lesson 5: Clustering SharePoint Server Topic: SharePoint Server in the Symantec Cluster Server environment Topic: Installing SharePoint Server 2010 in an SFW HA cluster environment Topic: Configuring SharePoint Server service groups Describe Symantec Cluster Server security models. Describe configuration options for Storage Foundation for Windows in a Microsoft failover cluster. Lesson: Install and Configure Lesson 3: Preparing a Site for Symantec Cluster Server Topic: Preparing installation information Lesson: Cluster Management Lesson 4: Wide Area Disaster Recovery Solution for Hyper-V Topic: Introducing the wide area disaster recovery solution for Hyper-V Topic: Preconfiguration checks for providing disaster recovery Topic: Installing the disaster recovery solution for Hyper-V Topic: Configuring the disaster recovery solution for Hyper-V EXAM AREA 5 Troubleshooting SCS Exam Objectives Given a scenario, describe how to troubleshoot service groups and resources. Symantec Cluster Server 6.0 for Windows: Lesson: Install and Configure Lesson 6: Symantec Cluster Server Methods Topic: Overview of configuration methods Topic: Online configuration Topic: Offline configuration Lesson: Install and Configure Lesson 8: Online Topic: Online service group configuration Topic: Adding resources Topic: Solving common configuration errors 8
Symantec Cluster Server 6.0 for Windows: Lesson: Install and Configure Lesson 9: Offline Topic: Offline configuration procedures Topic: Solving offline configuration problems Lesson: Cluster Management Lesson 1: Configuring Service Group Dependencies Topic: Common application relationships Topic: Service group dependencies Topic: Service group dependency examples Topic: Configuring service group dependencies Topic: Alternate methods of controlling interactions Given a scenario, describe how to troubleshoot Storage Foundation for Windows objects. Describe how to troubleshoot intra-cluster communications and common cluster-wide outages. Describe the troubleshooting tools and logs for Storage Foundation and High Availability Solutions 6.0 for Windows. Lesson: Install and Configure Lesson 7: Using Recovery Features Topic: Monitoring objects and events Topic: Maintaining data consistency Topic: backup and restore Topic: Managing hot relocation at the host level Topic: Troubleshooting disk replacement and recovered volume Lesson: Install and Configure Lesson 13: System and Communication Faults Topic: System failures Topic: Cluster interconnect failures Topic: Monitoring Symantec Cluster Server Topic: Troubleshooting guide Lesson: Install and Configure Lesson 13: System and Communication Faults Topic: Troubleshooting guide Topic: Archiving Symantec Cluster Server -related files If you have questions about the Symantec Certification Program, send an email to Global_Exams@symantec.com. 9
About Symantec Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. For specific country offices and contact numbers, please visit our Web site. Symantec World Headquarters 350 Ellis St. Mountain View, CA 94043 USA +1 (650) 527 8000 1 (800) 721 3934 www.symantec.com 10