Knowledge Center (KC) Registration

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DEQ s Knowledge Center (KC) is an online Learning Management System that can be used by local and federal government officials, private developers, contractors and consultants to enroll in classroom courses, launch online training and access other useful learning resources. As Erosion and Sediment Control (ESC) classes and Stormwater Management (SWM) classes are scheduled and ready for enrollment, DEQ will publish an announcement on its website http://www.deq.virginia.gov/ under Connect with DEQ / Training & Certification. Before logging on to the Knowledge Center (KC) you will need to create a profile for yourself by registering. This job aid will walk you through the simple steps of registering a KC Profile. Access the KC online at: https://covkc.virginia.gov/deq/external If you don t already have a Login ID and Password, click Register Page 1 of 10

Select I am a non-state employee and click Submit. FYI: About Email Addresses After you click submit you will be prompted to enter user information. Please note that the email address you enter is where you will receive system messages (such as recovering your password or enrollment confirmations), and it must be a unique email address (you cannot use the same email address for multiple people). If you have no email, enter: noemail1@yourcompanyname.com noemail2@yourcompanyname.com etc. If you have no email address - consider signing up for a free internet email address. (For example: google.com, live.com; yahoo.com) If no valid email entered during KC registration: Setup My Messages In order to receive enrollment confirmation messages without a valid email address, you must change your communication preference from Email to My Messages. You set this up after you are able to login to the Knowledge Center. How to setup My Messages is included later in this job aid. For now continue KC Registration. Page 2 of 10

User Information Create a Login ID and Password for yourself (remember these!) Complete the User Information fields (as displayed on the next page) - click Next. Please Note: Date of Birth Field (This method was chosen by the State s LMS Vendor) Click on the calendar icon Click on the Current Month/Year Click on the arrows to scroll back to find your birth year. Click your year, month and OK. Lastly, click the day of your birth to enter your Date of Birth in the field. Page 3 of 10

Page 4 of 10

Manager You do not need a Manager listed in the KC, so Enter aaaaa in the last name field, click search Then mark the checkbox and click Next. Page 5 of 10

Organization Knowledge Center (KC) Registration Under Organization mark the checkbox, click next. Job Title You do not need a Job Title listed in the KC Enter other in the Search Text field, click search Click the button other and click Next. Page 6 of 10

Affiliation Select Affiliation and select a Reason for Access Enter County ID / Fed Agency as required. Click Create Page 7 of 10

KC Registration Approval Process Knowledge Center (KC) Registration Your Registration request will be submitted to the KC Administrator for approval. o If you entered a valid email address you will receive an email once approved. o If you did not enter an email address, give it an hour or two - then try. Once approved you can use the Login ID and Password you created to login to: https://covkc.virginia.gov/deq/external The first time you login, you will be prompted to change your password. You can keep the New Password the same as the current password if you wish (just enter new password same as current). Course Enrollment Instructions 1. Access the Knowledge Center (KC): https://covkc.virginia.gov/deq/external 2. Enter your Login ID / Password and click Submit. If you don t know what these are use the forgot login or forgot password links. Forgot password will only work if you have a valid email address in the KC 3. Click on Learning Center then Course Catalog. 4. Enter a keyword from the course title to search for the course. 5. Click on the course you want to enroll in. 6. Click on the section (session) you want to enroll in and then click Enroll If you have a valid email in the system you and will get an automated email confirmation of your enrollment. Page 8 of 10

How to setup My Messages (if no email) 1. Login to the Knowledge Center: http://covkc.virginia.gov/deq/external/ 2. Click on Edit Profile under My Workspace / My Account. 3. Click on the Preferences Tab. 4. Check the box next to My Messages (uncheck Email) Page 9 of 10

How to Access My Messages Knowledge Center (KC) Registration Click on My Messages. Click the subject title to read the message and/or to print the message. Page 10 of 10