Smart Grid Operations - Combining the Power of Smart Meters and The Control Room ADMS United Energy case study Andrew Steer Manager - Network Control Centre Support United Energy Bradley Williams, P.E. VP, Industry Strategy Oracle Utilities 1
Advanced Distribution Management Assets Customer Granular Information Management Process Proactive & Prescriptive Optimized workflow Weather Events Regulatory Meter & Sensor Data Field Crews Grid/Network Optimization Engine Designed for Utility-scale Performance Exceptional service Prevents cost & error Mitigates operational risks 2
SmartGrid is driving the growth in data Requirements at the Edge of the Grid 800 TB 600 TB 400 TB 200 TB 3
Oracle Utilities Network Management System Geographic Information System Customer Care Single Grid Model Mobile Workforce Interaction Customer Facing Communications Real-Time Network Operations Model OMS Real-Time Optimization Engine Work & Asset Management AMI Meter Data Management DMS DERMS EMS SCADA D-SCADA Smart Grid & DER Devices Monitor, Optimize & Control Advanced Analytics Distribution Network Model including DER Fully Integrated OMS/DMS/Analytics Comprehensive Data Management Platform COTS Solution enables efficient upgrades Product-based Integration with GIS, AMI, SCADA, Mobile 4
United Energy Case Study United Energy: 660,000 customers 90% residential 25% of Vic population 12,000km of lines 47 zone substations 450 feeders Summer Network Peak ~ 2000MW Limited winter peak due to 90% gas reticulation in our distribution area 97% customers with smart meters 647,000 meters with 5 minute engineering data profiles United Energy and Multinet Gas network areas 5
Smart Network Operations - Foundation Projects Key Projects 2010-12 2013 2014 2015 2016 2017 6
1st Wave: Smart Meter Roll-Out and Exploitation Benefit Realisation (2010 2014) Status: Smart Meters Deployed Smart meters deployed >97% UE s customers. Base meter operations: Data to market (99.8%) by 6am Security capabilities deployed Support organization effciency Standardised Device Fleet First Wave Benefits: Consumer access to consumption Flexible tariffs Remote Discon/Recon (60,000pa) Remote solar configuration (5,000pa) Meter location identification & energy theft Meter data used in UE Network Investment 7
2nd Wave Alternative Energy Management Models UE Demand Response: 2013 Ongoing Status: Trials Providing Insights Demand Trials - Five Targeted Models Residential: Voluntary Demand Response Residential: Capacity Management - Limit Your Load Managed Appliance SmartAC & Pool Saver Large Site curtailed load - Demand Aggregator Storage Customer & Network benefits model Benefits: Customer integrated into energy management Alternative network investment model Alternatives to bulk load shed Examine network control operations (wip) Explore marginal investment per kw (Initial findings) 8
3rd Wave Outage Management Integration Customer Outage Detection (2013 ) Status: OUNMS upgraded & smart meter integration Isolate Customer-side fault vs Network-side fault Create outage tickets through processing last gasp via integration outage management system Website update in real time for customer to view known outage information, with more granularity. Benefits: Meter Ping : Consumer is able to call REC at beginning of the outage rather than 1 or 2 hrs later Wasted truck visits halved in 2 years Consumer can check mobile, website, social media for outages before contacting outage call centre. 9
4th Wave Digital Metering Exploitation & Integration Safety & Predicted Network Outages (2015 ) Status: 5-Minute Analytics & OUNMS integration Meter engineering data analysis finds at-premise issues Predictive algorithms identify neutral integrity & service issues at > 95% success rates (>300 cases in 6 months) Network pattern analysis to predict network impedance and connectivity conditions Removing one-off LV issues is creating a clearer voltage profile & power flow model for the network Remote phase identification - LV utilization, reduce faults Benefits: Avoids consumer electric shock, potential electrocution Meet ESV obligation on safety, voltage management Reduces number & impact of customer outages ( Find before Failure ) 10
5th Wave Network Operations - Grid Exploitation Network Operations Improvements (2016 ) Status: Exploiting HV Control System upgrades Group Controls: eg. Total Fire Ban settings, Gas sections Meter analytics integration with HV for network control FLISR to ~450 feeders: Faster outage switching! Power Flow Improved fault location analysis (wip) Progression from HV to LV network management New skills / structure in support organization required Benefits: Reduce customer outage times to momentary (< 1 min) Better identification of network fault location Network voltage compliance using customer meter data Reduce LV mins off supply / customer interruptions 11
Integrated Security Model for Smart Grid Integrated Security Operations (2015 Ongoing) Status: Reviewing all security aspects Phishing and emergency exercises - awareness External & internal access management constrain roles Application, firmware refresh cycles software currency Targeted penetration tests and audits find the holes Segmentation, isolation and encryption limit the hit SIEM for real time environments monitor traffic Benefits: Inter-agency working Rapid identification and response to security events Limit the damage when it occurs, known recovery processes 12
Network Primary Assets Network Secondary Assets Communications Networks IT/OT Applications & Infrastructure Security Infrastructure Integrated Change Control & Support Model Change Model (2014 Ongoing) Status: Early Stages of a journey Network Asset change processes Standardise & manage device fleet Integrate testing environments & facilities drive test automation Deploy quality change control tools Integration knowledge centre Redundancy & DR processes Integrated change operations & support Benefits: Avoid change-failure cases driven by IT, OT, and network changes not in sync. High availability of service operations Timeliness of change execution Planning - Change Calendar Equipment / Firmware / Software Version Control Configuration Master Records Integration Knowledge Centre Detailed Change Procedure Change & Approval Record -Service Now FAT, SIT, UAT, & Security Testing Cycles Communications of Change Transition to BAU & Support 13
Any Questions 14