PRINTERINFO 1.1USER GUIDE

PRINTERINFO 1.1USER GUIDE

Basic Maintenance DNP IMS America, Corporation

Acknowledgements ACKNOWLEDGEMENTS The information contained in this document represents the current view of DNP IMS America Corp. on the issues discussed as of the date of publication. Because DNP IMS America Corp. must respond to changing market conditions, it should not be interpreted to be a commitment on the part of DNP IMS America Corp. DNP IMS America Corp. cannot guarantee the accuracy of any information presented after the date of publication. This document is for informational purposes only. DNP IMS America Corp. MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AS TO THE INFORMATION IN THIS DOCUMENT. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of DNP IMS America Corp.. DNP IMS America Corp. may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from DNP IMS America Corp., the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. ScanStation, PrintMaster, istation, PicViewer, Photo Theater, MyPhotoLab, NexLab, PixelWare, LabServer, One Touch Digital Prints and One Touch Digital Printing are trademarks of DNP IMS America Corp.. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. PrintRush is a trademark of Dai Nippon Printing Company LTD. Dell is a registered trademark of Dell Inc., pcanywhere is a registered trademark of Symantec Corporation, Kodak is a trademark of Eastman Kodak Company, Epson Stylus is a registered trademark of Seiko Epson Corporation, and Sony is a registered trademark of Sony Electronics Corporation. GO Software, PC-Charge, Win-Charge are trademarks of GO Software, Inc. IrDA is a registered trademark of Infrared Data Association. Bluetooth is a registered trademark of the Bluetooth SIG, and Macromedia and Flash are registered trademarks of Macromedia, Inc. All other trademarks are the property of their respective owners. DNP IMS America Corp. PO Box 767 San Marcos, TX 78667 USA 2000-2009 DNP IMS America Corp.. All rights reserved. DNP IMS America Corp.

1 GETTING STARTED To launch PrinterInfo 1.0, click on the PrinterInfo.exe file located on the desktop or in the following directory: C:\DNPPIA\PrinterInfo When the application is launched, a WARNING dialog will appear. Make sure NOT to launch the application while the system is busy printing an order. Doing so, may cause the printer(s) to lock up. Figure 1. Warning Dialog Attention DO NOT RUN THE PRINTERINFO APPLICATION IF THE SYSTEM IS PRINTING. 1. Click Yes to continue launching the PrinterInfo application. Click No to cancel. DNP IMS America Corp. 1

Getting Started 2 DNP IMS America Corp.

2 USER INTERFACE After launching the application, information for each printer connected to the system is displayed in a grid on the screen. Figure 2. PrinterInfo 1.1 The information displayed by PrinterInfo is described below: Printers PrinterInfo lists most DNP OEM printers attached to the system. The printers are listed in an x - y format where x represents the printer model, and y represents the order that the printer appears in the list. Media Remaining This column lists (approximately) the number of prints left on each printer s set of media. Life Counter This column lists the total number of prints that each printer has done over its lifetime. If a printer s motherboard is replaced with a new motherboard, the life counter will go back to 0. 5x7/6x8 This column estimates the number of 5x7 or 6x8 prints made using 6x8 media on a DS printer. Counter A This column displays the value of Counter A, a volatile memory address on the printer s motherboard. The value is increased by the same amount as the life counter after every print. Counter B This column displays the value of Counter B, a volatile memory address on the printer s motherboard. The value is increased by the same amount as the life counter after every print. Media Size This column lists the type of media that each printer is using. 3.5x5 6x8 8x12 4x6 6x9 5x7 8x10 DNP IMS America Corp. 3

User Interface Status This column displays the status of each printer. STATUS_OK STATUS_UNKNOWN STATUS_NOSTATUS STATUS_PAPEROUT STATUS_RIBBONOUT STATUS_COVEROPEN STATUS_RIBBONERR STATUS_PAPERERR STATUS_PAPERJAM STATUS_SCRAPBOXERR STATUS_MOTCOOLING STATUS_DATAERR STATUS_SYSTEMERR STATUS_HARDWAREERR STATUS_NOT_INITIALIZED STATUS_OFFLINE Firmware This column displays the firmware that each printer is currently using. CVD This column displays the name of the color profile that has been assigned to each printer. Serial Number This column displays the serial number for each printer. Refresh Clicking this button will update all the printer information displayed in the grid. This button is to be used mainly to update the printer status after an error has occurred. For example, you can attempt to correct a paper jam and click the refresh button afterwards to see if the error has been cleared. 4 DNP IMS America Corp.

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