Kunal Mahajan Microsoft Corporation
65+ Million Customer hosted Mailboxes 30+ Million Partner hosted Mailboxes 1,800 Partners
Strategic Business Challenges Our Sales teams need to connect with the right customers and systems while on the road - VP of Sales I need to deliver secure and compliant communications tools to support a highly distributed workforce. - CIO/Technology Director I need to reduce hardware costs and operational overhead. - IT Manager, Messaging Infrastructure
Balance Needs in a Changing Workplace Meet changing business needs Manage IT cost, complexity Increase personal and team productivity Collaborate with a globally distributed workforce Reduce communications overload Simplify administration and lower costs Prevent information leakage Maintain regulatory and industry compliance
What You Tell Us Communication overload Globally distributed customers and partners High cost of communications Increasing security and compliance
Getting Here 1987 1997 2000 2003 2007
Getting Here The Server and Beyond
Exchange Server 2010 Designed for services from the ground up E-mail Archiving Protect Communications Advanced Security Manage Inbox Overload Enhance Voice Mail Collaborate Effectively Continuous Availability Simplify Administration Deployment Flexibility Native multi-tenancy Built for hybrid deployments Tested with Live@edu Hosted by Exchange team
Protection and Compliance Achieve increased IT governance compliance with advanced tools to protect communications and manage the infrastructure Delivered in Exchange Server 2007 On-premises and hosted protection from virus and spam Compliance to corporate and government regulations Mobile device security and management policies Building on these Investments in Exchange Server 2010 E-mail archiving and more powerful retention policies Automated rights management protection of e-mail Powerful multi-mailbox search UI for ediscovery
E-mail Archiving Better Manage Mail in an Integrated Archive While Maintaining a Familiar User Experience Drag and drop PSTs directly into the archive. apply a retention policy. or set folders to archive automatically
E-mail Archiving Apply Granular Per Message and Per Folder Policies as well as Legal Hold Policy Drop Down in Ribbon Message expiration time in view
E-mail Archiving Empower Compliance Officers to Conduct Multi- Mailbox Searches with Ease New User Friendly Search Easily Refine and Target Search
Protect Communications Automatically Protect Messages With Centralized Rights Management Rules Automatic Content-Based Protection: Transport Rule action to apply RMS template to e-mail or voice mail Support for scanning of attachments and searching of protected mail Internet Confidential and Do Not Forward Policies available out of box Information protection cross PC, web, and mobile device
Protect Communications Help Users Make the Right Choices When Sending Sensitive Communication
Advanced Security Stop Malicious Software and Spam from Entering into the Messaging Environment Hosted Service On-Premise Software Internet SMTP Hub Transport Server Mailbox Server Client Access Server Antivirus and anti-spam protection for Exchange Server 2010 Server Roles Multiple scan engines throughout the corporate infrastructure Tight integration with Exchange maximizes availability and performance Easy-to-use management console provides central configuration and operation
Anywhere Access Help manage communication overload by offering an easy to navigate, universal inbox with advanced messaging features Delivered in Exchange Server 2007 Outlook experience on the web, phone, and mobile device Single inbox for voice mail, e-mail, and fax Increased productivity with improved calendar experience Building on these Investments in Exchange Server 2010 Easier Inbox navigation with updated conversation view Enhanced voice mail with text preview Share free/busy calendar details with external partners
Manage Inbox Overload Organize and Navigate with Ease Using Enhanced Conversation View and Filtering Filtering Conversation View Ignore
Manage Inbox Overload Help Reduce Unnecessary and Undeliverable E-Mail Through New Sender MailTips Remove Extra Steps and E-Mail Reduce Non-Delivery Reports
Enhance Voice Mail Quickly Triage and Take Action on Messages with Voice Mail Preview Text Preview of Voice Mail Audio Playback Contextual Contact Actions
Enhance Voice Mail Create Customized Voice Mail Menus with Personal Auto Attendant Managing Auto Attendants Defining a Personalized Voice Mail Menu
Collaborate Effectively A Familiar and Rich Outlook Experience Across Clients, Devices and Platforms Desktop Web Mobile
Collaborate Effectively Rich Mobile Messaging Experience with Desktop Class Features and Functionality Voice Mail Preview Auto-Complete Cache Conversation View
Collaborate Effectively One Location for E-Mail, Instant Messages, Text Messages with a Universal Inbox Voice Telephony Instant Messaging SMS Text Messaging
Collaborate Effectively Ease Collaboration by Federating Calendar Details with External Business Partners
Flexible and Reliable Provide the flexibility needed to operate a scalable, high performing, and easy to administer messaging infrastructure Delivered in Exchange Server 2007 Improved Installation and deployment experience High Availability through Continuous Replication Simplified management console and command line shell Building on these Investments in Exchange Server 2010 Choice of solution delivery with addition of hosted service Single platform for High Availability and Disaster Recovery Role-based Administration and User Self-Service
Continuous Availability Simplified Mailbox High Availability and Disaster Recovery with New Unified Platform San Jose New York Mailbox Server Mailbox Server Mailbox Server Recover quickly from disk and database failures DB1 DB2 DB3 DB4 DB5 DB1 DB2 DB3 DB4 DB5 DB1 DB2 DB3 DB4 DB5 Replicate databases to remote datacenter Evolution of Continuous Replication technology Easier than traditional clustering to deploy and manage Allows each database to have 16 replicated copies Provides full redundancy of Exchange roles on as few as two servers Capabilities of CCR and SCR combined into one platform
Continuous Availability Limit User Disruption During Mailbox Moves and E-Mail Client Maintenance Client Access Server Users remain online while their mailboxes are moved between servers Sending messages Receiving messages Accessing entire mailbox Administrators can perform migration and maintenance during regular hours Mailbox Server 1 Mailbox Server 2
Simplify Administration Empower Specialist Users to Perform Specific Tasks with Role-based Administration Compliance Officer Human Resources Help Desk Staff Conduct Mailbox Searches for Legal Discovery Update Employee Info in Company Directory Manage Mailbox Quotas
Simplify Administration Lower Support Costs Through New User Self- Service Options Track the status of sent messages Create and manage distribution groups
Deployment Flexibility Greater Range of Storage Options Through Performance Enhancements Storage Area Network (SAN) Direct Attached w/ SAS Disks Direct Attached w/ SATA Disks JBOD SATA (RAID-less) 70% reduction in IOPS Smoother IO patterns Resilience against corruption E2K3 E2K7 E2010 Read IOPS Write IOPS
Exchange Server 2010 Reduces feature gaps between online and on-premises Exchange Improves coexistence between on-premises and online users Gives administrators more control over the online environment Co-Existence On-Premises Hosted Service Deploy Exchange in a Fashion That Best Fits Business Needs with Choice of Delivery
Microsoft Exchange Roadmap Optimize for Software + Services Deliver e-mail archiving solution Better protect communications Manage inbox overload 2009 Microsoft hosted enterprise messaging solution Centralized, Web-based configuration and admin Financially backed service level agreements Public Folder access in Outlook Web Access Standby Continuous Replication (SCR) Additional Exchange ActiveSync Policies Unified Messaging and more efficient collaboration Outlook experience from desktop to mobile Performance and scalability optimization SP1 2006 2007 2008
2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.