Service Provider Plans Dean Bubley Disruptive Analysis
Main WebRTC strategies for SPs? Strengthen enterprise & verticals Extend onnet services & IMS / SS7 Faster/ cheaper Telco-OTT apps Enhance developer platform Sell packaged WebRTC services to subscriber Also: Content / IPTV / CDN invest / incubate / acquire Improve own CRM & systems M2M, devices etc November 2014 Copyright Disruptive Analysis Ltd 2014
Policy & innovation..vs. politics In-house apps & content Strategy Distance Tensions Devices Legal Tensions Radio network Telco execs & central labs Marketing / Product Core network IT November 2014 Tensions Copyright Disruptive Analysis Ltd 2014
Telcos: WebRTC deployments / interest Telefonica NTT Telenor Interoute One Bridge FinNet TV-based videoconferencing w/ptnr TellyBean Sprint MessagePlus RCS uses WebRTC inside ios app KDDI Provide Chatwork collaboration tool on OTT basis Telstra Giving away Chromecasts & onboarding video Comcast ( 15) Many others Standards, pilots, prototypes eg PT, DT, AT&T, TI, CU, Orange, SKT November 2014 Copyright Disruptive Analysis Ltd 2014
John Riordan OnSIP Speakers Dean Manzoori Masergy
SERVICE PROVIDER PLANS OnSIP John Riordan WebRTC Conference and Expo San Jose 2014
INSTAPHONE - HTML5 WEB BROWSER PHONE Office phone anywhere access to browser is available Interoperation with Public Switch Telephone Network Interoperation with existing office phone system
INSTAPHONE FOR SALESFORCE Caller context displayed Integrated with Salesforce No plug-ins Answers video calls Answers PSTN calls
INSTACALL ADD WEB CALLING TO SITES
SIP.JS A JAVASCRIPT SIP LIBRARY FOR WEBRTC
CUSTOM DEVELOPMENT SIP over WebSocket Secure (WSS) Open Source sipjs.com github.com/onsip/sip.js Browser & Node.js Support Chrome, Firefox, Opera, Node.js Supported by OnSIP Other libraries: sipml5, jssip Standards Compliant Interoperability Asterisk, FreeSWITCH, OverSIP, Kamailio
CLOSING Thank You email/sip: john@onsip.com
Unified Communications as a Service Dean Manzoori Masergy Communications, Inc.
Disruptive and Innovative Solutions
Unified Communications as a Service (UCaaS) Instant Messaging Presence Telephony Unified Messaging Mobility Business Apps Business agility hinges on connecting information, people and resources. Whenever. Wherever. Collaboration WebRTC Conferencing Video
Extensible functionality Scalable Enterprise UCaaS Web Web Collaboration Mobility Video Presence Telephony RTC Conferencing Instant Messaging Unified Messaging Midmarket Multi-Location Enterprise Scalable in size A Full Stack of Customized Cloud Communications Services Enterprise Class UC Call Center UCaaS Analyst Call Recording Communications Enabled Business Process (APIs) Intelligent SIP Trunking Hybrid Solutions
Intelligent SIP Trunking Transform legacy voice systems into feature-rich UC without eliminating PBX equipment Globally-available cloud-based trunks connect legacy voice hardware to our Hosted UC service Optimizes business communications for today and future-proofs for tomorrow Lowers overall TCO for business communications
UCaaS Delivery Model
Masergy Communicator Voice & Video Presence Instant Message Desktop Sharing File Sharing
UC Experience limited to Inside Enterprise Enterprise Branch Office Client / Partner / Consultant ~40-50% Headquarters ~50-60% Consumer Typical Business Calling Patterns 50-60% of calls are Off-net calls
WebRTC Extends UC Outside the Enterprise Enterprise HD Voice HD Video Messaging Presence Content Headquarters Branch Office Web HD Voice, HD Video, Messaging, Presence, Content Client / Partner / Consultant Consumer Integrated with Unified Communications solution Improved Experience with Off-net Calls Disruptive to traditional over the top services
Ubiquitous Video Conference Bridge Virtual Meeting Rooms Accessible from any device, anywhere SIP Phones (H.264, G.722) Browser - WebRTC (VP8, OPUS) Mobile Devices PSTN - Voice Only Content Sharing
WebRTC Click to Connect Service Call Me Now Widget connects to WRS using WebRTC WRS Interworks SIP/WebSockets -> SIP/TCP WRS Transcodes OPUS -> G.722/G711 & VP8->H.264
Several Ways to Reach Me Dean Manzoori VP of Product Management - UCaaS dean.manzoori@masergy.com +1.310.360.2040 http://www.masergy.com/webrtc/dean.manzoori All Identities Reach the Same UC Profile www.masergy.com