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SBO San Bernardino 735 E. Carnegie Drive, Ste. 100 San Bernardino, CA 92408 Phone (909) 382-6800 Toll Free (866) 221-7329 Fax (909) 382-6977 Help Desk (800) 435-7437 Web www.ets.org Technical Support (866) 826-1200 FOS Information (866) 221-7329 Office Hours 8:00 a.m. 5:00 p.m. (Monday Friday)

Contents SBO Staff Listed by Department...1 4 Executive Staff...1 Financial Services...1 Human Resources...1 Sales, Marketing, and Communications...1 I.T....2 Product Development...3 Client Services...4 SBO Staff Listed by Last Name... 5 27 SBO Group Picture... 29 Employee Birthdays... 31 ETS Mission... 32 Office Closures... 33 Calendars...34 35

Test Contact Numbers ETS Staff Listed by Department ETS MAIN NUMBER 1-609-921-9000 Praxis Contacts: 1-800-772-9476 GRE Contacts: 1-866-473-4373 TOEFL/TSE Contacts: 1-877-863-3546 SAT Contacts: 1-866-756-7346 Executive Staff CONFERENCE ROOM A Ext. 6970 CONFERENCE ROOM B Ext. 6972 CONFERENCE ROOM C Ext. 6974 PRODUCTION WKSPACE Ext. 6827 MAILROOM FAX Ext. 6976 OFFICE 108 FAX Ext. 6978 RECEPTION FAX Ext. 6977 Susan Kolber Executive Director, Client Services Ext. 6906 and SBO Operations Dawn Anderson Staff Assistant Ext. 6915 Peter Robertson Executive Dir., Product Development Ext. 6828 Financial Services Tom Krzmarzick Administrative Director Ext. 6810 Barbara Kane Financial Services Assistant Ext. 6911 Amie Schultz Financial Services Assistant Ext. 6912 Veronica Blakeslee Resource Manager Ext. 6841 Chris Colbert Facilities Specialist Ext. 6913 Human Resources Pam Colbert Manager, Human Resources Ext. 6817 Karen Lundgren Special Projects Ext. 6914 Sales, Marketing, and Communications Pete Watson Senior National Consultant Ext. 6806 Arlene Bryant Resource Technician Ext. 6812 Pam Heredia Administrative Coordinator Ext. 6811 Ted Mattern Regional Sales Director see listing 1

I.T. Peter Chan Director, IT Development Ext. 6826 Galen Dean Technical Project Manager, IDMS Ext. 6886 Stacey Fisher Manager, Prod. Design/Quality Assurance Ext. 6825 Robert Murray Senior Business Analyst Ext. 6883 Jean Purvis Senior Business Analyst Ext. 6882 Patricia Aguilera Business Analyst Ext. 6852 Shubha Dorairaj Business Analyst Ext. 6850 Chris Henley Business Analyst Ext. 6854 Soquani Wilde Business Analyst Ext. 6851 Ben Graziose Senior Quality Assurance Analyst Ext. 6885 Jill Hartwell Senior Quality Assurance Analyst Ext. 6884 Trevor Bailey Quality Assurance Analyst Ext. 6957 Winnie Navarro Quality Assurance Analyst Ext. 6848 Usha Patibandla Quality Assurance Analyst Ext. 6843 Josh Purvis Quality Assurance Analyst Ext. 6844 Colton Smith Help Desk Supervisor Ext. 6956 Sean Clark Help Desk Associate Ext. 6891 Samuel Rey Manager, Systems/Data Services Ext. 6821 Milther Alamilla Systems Engineer Ext. 6873 Darin Truckenmiller System Administrator Ext. 6872 Justin Lee Database Administrator Ext. 6870 Chris Leon Database Administrator Ext. 6874 Wil Hutton Data Analyst Ext. 6875 Tommy Johnson Performance Engineer Ext. 6868 Bob Hampton SCM Engineer Ext. 6867 Alan Tong Manager, Senior Architect Ext. 6822 Al de la Torre Lead Developer Ext. 6878 Roberto Reyes Lead Developer Ext. 6877 Bereket Data Developer Ext. 6893 Yohanes Harianto Amin Senior Developer Ext. 6866 Hyung J. Lee Developer Ext. 6864 Uma Mouttoukirouchenane Developer Ext. 6865 Orlando Pereira Developer Ext. 6892 Dong-Wei Tan Application Architect Ext. 6861 Jason Adams Manager, Software Development Ext. 6823 Mike McKernan Lead Developer Ext. 6881 Jose Gonzalez Lead Developer Ext. 6879 Brent Tuominen Lead Developer Ext. 6856 John Hernandez Senior Developer Ext. 6858 Paresh Tyagi Senior Developer Ext. 6860 Willie Lam Developer Ext. 6859 Zhan Liang Developer Ext. 6855 Product Development Scott Sypkens Director of School Improvement, Prod. Dev. Ext. 6926 Sally Bennett-Schmidt System 5 Quality Research and Improvement Ext. 6842 Stacy Allen Project Manager Ext. 6909 Michele Douglass Director of Curriculum and Instruction Ext. 6921 John Arner Content Specialist, Science Ext. 6815 Melanie Cox Content Specialist, ELA Ext. 6813 Amanda Fort Content Specialist, ELA Ext. 6924 Dee Anne Iddings Content Specialist, ELA Ext. 6934 Dolores Jones Content Specialist, Mathematics see listing Catherine Obregon Content Specialist, ELA Ext. 6923 Maureen Ortiz Content Specialist, Mathematics Ext. 6947 Lee Taylor Content Specialist, Mathematics Ext. 6919 Judy Timmerman Content Specialist, Mathematics Ext. 6920 Gwynneth Heil Development Specialist see listing Bob Corkrum Client Services Liaison, Formative Assess Srvcs. Ext. 6931 Casey Abreau Assessment Specialist Ext. 6945 Lam Arounsy Project Assistant Ext. 6943 Michelle Read Project Assistant Ext. 6944 Lindsay Merritt Manager, Product Development Operations Ext. 6816 Adriana Quintana Project Coordinator Ext. 6954 Melanee Dark Project Lead Ext. 6837 Malia Berry Project Assistant Ext. 6836 Holly Carrington Project Assistant Ext. 6910 Carlos Contreras Project Assistant Ext. 6833 Lori Grohar Project Assistant Ext. 6834 Cheryl Owsley Project Assistant Ext. 6927 Trisha Purvis Project Assistant Ext. 6832 Shannon Spencer Project Assistant Ext. 6916 Lori Grohar/ Shannon Spencer Project Assistant Reception Ext. 6801 Jill Langill Editorial Lead Ext. 6937 Hannah Hanson Editor Ext. 6938 Alyson Smith Editor Ext. 6940 Anna Sommer Editor Ext. 6939 Donya Inman Lead Graphic Artist Ext. 6936 Grace Contreras Graphic Artist Ext. 6935 Susie Medina Graphic Artist Ext. 6933 Majdi Hattab Manager, Software Development, Jordan see listing 2 3

Client Services Marilyn Lippiatt Director of Instructional Management Ext. 6922 Carolyn Goode Regional Manager, Eastern Ext. 6930 Shirley Olson Regional Manager, Western see listing Dianne Payne Regional Manager, Central see listing Dorothea Williams Regional Manager, Urban Districts see listing Mary Farrell State Educational Lead see listing Justin Heard State Educational Lead see listing Gigi Jackson State Educational Lead Ext. 6929 Sharon Morgan State Educational Lead see listing Connie Sharp State Educational Lead see listing David Swart State Educational Lead see listing Cindy Atlas Educational Lead Ext. 6928 Jeri Balick Educational Lead see listing Euniece Brockett Educational Lead see listing Eleanor Brown Educational Lead see listing Sharon Corkrum Educational Lead Ext. 6932 Bonnie Drolet Educational Lead see listing Roberta Hennigan Educational Lead see listing Karin Lynch Educational Lead see listing Carol Nordquist Educational Lead see listing John Pat Nordquist Educational Lead see listing Sandra Skinner Educational Lead see listing Jan Vondra Educational Lead see listing Pamela Wright Educational Lead see listing Janis Jones Educational Lead see listing Vicki Lamborn Manager, Special Projects Ext. 6922 Joyce Walton Assignment Specialist Ext. 6949 Terri Steuber Assignment Specialist Ext. 6950 SBO Staff Listed by Last Name -A- Abreau, Casey Ext. 6945 Assessment Specialist BBerry (909) 389-8666 Email cabreau@ets.org Adams, Jason Ext. 6823 Manager, Software Development BBerry (909) 913-2912 Email jadams@ets.org Aguilera, Patricia Ext. 6852 Business Analyst Email paguilera@ets.org Ahn, Danny Cell (702) 799-1041 x 5961 Technology Associate, CCSD Email dahn@ets.org Maya Nolan Manager, Customer Support West Ext. 6807 Steffany Buck Central Regional Manager Ext. 6899 Eva Kennedy Western Regional Manager Ext. 6901 Carl Bunce Technical Account Manager see listing Frank Manjarrez Technical Account Manager Ext. 6902 Juan Garcia Technical Account Manager Ext. 6905 Lisa Carter Technical Account Manager Ext. 6900 Saray Hendricks Project Support Specialist Ext. 6838 Barbara Bee Project Support Specialist Ext. 6955 Toni Kirkley Technology Associate, OMSD Ext. 6890 Danny Ahn Technology Associate, CCSD see listing Ken Locke Technology Associate, WCSD see listing Doug Muraoka Technology Associate, Hawaii see listing Patricia DeForest Sr. Manager, Internal Training & Prof. Dev. see listing Robin McIver Training Manager see listing Alamilla, Milther Ext. 6873 Systems Engineer BBerry (951) 445-0569 Email malamilla@ets.org Allen, Stacy Ext. 6909 Project Manager BBerry (909) 389-8633 Email sxallen@ets.org 4 5

Amin, Yohanes Harianto Ext. 6866 Senior Developer Email yamin@ets.org Balick, Jeri Cell (505) 699-8899 Educational Lead Home (505) 983-0863 Fax (253) 390-4035 Email jbalick@ets.org Anderson, Dawn Ext. 6915 Staff Assistant Email dbanderson@ets.org Bee, Barbara Ext. 6955 Project Support Specialist BBerry (909) 389-8665 Email bbee@ets.org Arner, John Ext. 6815 Content Specialist, Science Email jarner@ets.org Bennett-Schmidt, Sally Ext. 6842 System 5 Quality Research BBerry (909) 327-1725 & Improvement Email sbennett-schmidt@ets.org Arounsy, Lam Ext. 6943 Project Assistant Email larounsy@ets.org Berry, Malia Ext. 6836 Project Assistant Email mberry@ets.org Atlas, Cindy Ext. 6928 Educational Lead BBerry (909) 389-8505 Email catlas@ets.org Blakeslee, Veronica Ext. 6841 Resource Manager Email vblakeslee@ets.org -B- Bailey, Trevor Ext. 6957 Quality Assurance Analyst Email tbailey@ets.org Brockett, Euniece BBerry (909) 389-8603 Educational Lead Home (951) 780-1347 Email ebrockett@ets.org 6 7

Brown, Eleanor BBerry (909) 389-8521 Educational Lead Hm/Fx (916) 967-6528 Email ebrown@ets.org Chan, Peter Ext. 6826 Director, IT Development BBerry (909) 336-8554 Email pchan@ets.org Bryant, Arlene Ext. 6812 Resource Technician Email abryant@ets.org Clark, Sean Ext. 6891 Help Desk Associate BBerry (909) 379-4631 Email sgclark@ets.org Buck, Steffany Ext. 6899 Regional Manager, Central BBerry (951) 445-0568 Email slbuck@ets.org Carter, Lisa Ext. 6900 Technical Account Manager BBerry (909) 747-2284 Email lcarter@ets.org Bunce, Carl BBerry (909) 389-8512 Technical Account Manager Email cbunce@ets.org Colbert, Chris Ext. 6913 Facilities Specialist BBerry (909) 363-6243 Email ccolbert@ets.org -C- Calbes, Chris Ext. 6887 Training and Support Specialist (CSC) Email ccalbes@ets.org Colbert, Pam Ext. 6817 Manager, Human Resources Email pcolbert@ets.org Carrington, Holly Ext. 6910 Project Assistant Email hcarrington@ets.org Contreras, Carlos Ext. 6833 Project Assistant Email ccontreras@ets.org 8 9

Contreras, Grace Ext. 6935 Graphic Artist Email gcontreras@ets.org Dean, Galen Ext. 6886 Technical Project Manager, IDMS BBerry (909) 389-8508 Email gdean@ets.org Corkrum, Bob Ext. 6931 Client Services Liaison for ` BBerry (909) 913-3794 Formative Assessment Services Home (909) 862-7117 Email bcorkrum@ets.org DeForest, Patricia Ext. 6898 Senior Manager, Internal Training BBerry (210) 563-0954 & Professional Development Email pdeforest@ets.org Corkrum, Sharon Ext. 6932 Educational Lead BBerry (909) 913-2248 Home (909) 862-7117 Email scorkrum@ets.org de la Torre, Al Ext. 6878 Lead Developer Email adelatorre@ets.org Cox, Melanie Ext. 6813 Content Specialist, ELA Email mcox@ets.org Dorairaj, Shubha Ext. 6850 Business Analyst Email sdorairaj@ets.org -D- Dark, Melanee Ext. 6837 Project Lead BBerry (909) 435-9498 Email mdark@ets.org Douglass, Michele Ext. 6921 Director of Curriculum and BBerry (909) 389-8684 Instruction, Product Development Home (760) 946-4046 Email mdouglass@ets.org Data, Bereket Ext. 6893 Developer Email bdata@ets.org Drolet, Bonnie BBerry (909) 435-9819 Educational Lead Home (760) 942-5501 Email bdrolet@ets.org 10 11

-F- Farrell, Mary BBerry (917) 763-5446 State Educational Lead Email mfarrell@ets.org Graziose, Ben Ext. 6885 Senior Quality Assurance Analyst Email bgraziose@ets.org Fisher, Stacey Ext. 6825 Manager, Product Design BBerry (909) 336-8590 and Quality Assurance Email sfisher@ets.org Grohar, Lori Ext. 6834 Project Assistant Email lgrohar@ets.org Fort, Amanda Ext. 6924 Content Specialist, ELA BBerry (909) 389-8680 Email afort@ets.org -H- Hampton, Bob Ext. 6867 SCM Engineer Email rhampton@ets.org -G- Garcia, Juan Ext. 6905 Technical Account Manager BBerry (909) 379-4350 Email jgarcia@ets.org Hanson, Hannah Ext. 6938 Editor Email hhanson@ets.org Gonzalez, Jose Ext. 6880 Lead Developer Email jrgonzalez@ets.org Hartwell, Jill Ext. 6884 Senior Quality Assurance Analyst Email jhartwell@ets.org Goode, Carolyn Ext. 6930 Regional Manager, Eastern BBerry (909) 389-8679 Home (909) 899-7630 Email cgoode@ets.org Hattab, Majdi Manager, Software Development, Jordan Email mhattab@ets.org 12 13

Heard, Justin BBerry (909) 363-5767 State Educational Lead Cell (510) 282-3452 Email jheard@ets.org Hernandez, John Ext. 6858 Senior Developer Email jhernandez@ets.org Heil, Gwynneth BBerry (909) 363-6975 Development Specialist Email gheil@ets.org Hutton, Wil Ext. 6875 Data Analyst Email whutton@ets.org Hendricks, Saray Ext. 6838 Project Support Specialist BBerry (909) 435-1828 Cell (951) 258-4695 Email shendricks@ets.org -I- Iddings, Dee Anne Ext. 6934 Content Specialist, ELA Cell (909) 210-0822 Email diddings@ets.org Henley, Chris Ext. 6854 Business Analyst Email chenley@ets.org Inman, Donya Ext. 6936 Lead Graphic Artist Email dinman@ets.org Hennigan, Roberta BBerry (909) 389-8509 Educational Lead Cell (714) 350-3360 Home (714) 974-5468 Fax (714) 279-0371 Email henniganr@aol.com Heredia, Pam Ext. 6811 Administrative Coordinator Email pheredia@ets.org -J- Jackson, Gigi Ext. 6929 State Educational Lead BBerry (909) 389-8577 Home (909) 863-7788 Email gjackson@ets.org Johnson, Tommy Ext. 6868 Performance Engineer Email tjjohnson@ets.org 14 15

Jones, Dolores BBerry (909) 389-8659 Content Specialist, Mathematics Email djones@ets.org Kolber, Susan Ext. 6906 Executive Director, Client Services BBerry (909) 913-2865 and SBO Operations Email skolber@ets.org Jones, Janis Cell (714) 307-1188 Educational Lead Home (714) 968-5351 Fax (714) 968-5351 Email jojones@ets.org Krzmarzick, Tom Ext. 6810 Administrative Director BBerry (909) 913-2393 Email tkrzmarzick@ets.org -K- Kane, Barbara Ext. 6911 Financial Services Assistant Email bkane@ets.org -L- Lam, Willie Ext. 6859 Developer Email wlam@ets.org Kendrick, Kristen BBerry (909) 389-8588 Content Specialist Email kkendrick@ets.org Lamborn, Vicki Ext. 6922 Manager, Special Projects BBerry (909) 389-8642 Email vlamborn@ets.org Kennedy, Eva Ext. 6901 Regional Manager, Western BBerry (909) 389-8411 Email ekennedy@ets.org Langill, Jill Ext. 6937 Editorial Lead Email jlangill@ets.org Kirkley, Toni Ext. 6890 Technology Associate, OMSD BBerry (909) 363-6978 Email tkirkley@ets.org Lee, Hyung J. Ext. 6864 Developer Email hlee@ets.org 16 17

Lee, Justin Ext. 6870 Database Administrator BBerry (909) 520-0009 Email jxlee@ets.org Lynch, Karin Cell (714) 209-3821 Educational Lead Hm/Fx (714) 993-3800 Email klynch@ets.org Leon, Chris Ext. 6874 Database Administrator BBerry (909) 913-3665 Email cleon@ets.org -M- Manjarrez, Frank Ext. 6902 Technical Account Manager BBerry (909) 336-8541 Email fmanjarrez@ets.org Liang, Zhan Ext. 6855 Developer Email zliang@ets.org Mattern, Ted Cell (304) 476-4310 Regional Sales Director Home (304) 363-4563 Lippiatt, Marilyn Ext. 6925 Director, Instructional Management BBerry (909) 910-9889 Home (818) 889-0742 Email mlippiatt@ets.org McKernan, Mike Ext. 6879 Lead Developer Email mmckernan@ets.org Locke, Ken BBerry (909) 435-1822 Technology Associate, WCSD Email klocke@ets.org McIver, Robin Ext. 6898 Training Manager BBerry (210) 807-0054 Email rmciver@ets.org Lundgren, Karen Ext. 6914 Special Projects Cell (909) 224-9315 Email klundgren@ets.org Medina, Susie Ext. 6933 Graphic Artist Email smedina@ets.org 18 19

Merritt, Lindsay Ext. 6816 Manager, Product BBerry (909) 336-8587 Development Operations Email lmerritt@ets.org Nolan, Maya Ext. 6807 Manager, Customer Support West BBerry (909) 336-8454 Email mnolan@ets.org Morgan, Sharon BBerry (909) 910-9538 State Educational Lead Home (805) 388-0134 Email samorgan@ets.org Nordquist, Carol Cell (530) 417-3362 Educational Lead Home (530) 622-1717 Email cnordquist@ets.org Mouttoukirouchenane, Uma Ext. 6865 Developer Email umouttokirouchenane@ets.org Nordquist, John Pat Cell (530) 417-2839 Educational Lead Home (530) 622-1717 Fax (530) 622-8075 Email jnordquist@ets.org Muraoka, Doug BBerry (909) 389-8500 Technology Associate, Hawaii Email dmuraoka@ets.org -O- Obregon, Catherine Ext. 6923 Content Specialist, ELA Email cobregon@ets.org Murray, Robert Ext. 6883 Senior Business Analyst Email rmurray@ets.org Olson, Shirley BBerry (510) 501-3896 Regional Manager, Western Home (925) 648-1643 Fax (925) 648-9748 Email solson@ets.org -N- Navarro, Winnie Ext. 6848 Quality Assurance Analyst Email enavarro@ets.org Ortiz, Maureen Ext. 6947 Content Specialist, Mathematics BBerry (909)389-8404 Email mortiz@ets.org 20 21

Owsley, Cheryl Ext. 6927 Project Assistant Email cowsley@ets.org Purvis, Trisha Ext. 6832 Project Assistant Email tpurvis@ets.org -P- Patibandla, Usha Ext. 6843 Quality Assurance Analyst Email upatibandla@ets.org -Q- Quintana, Adriana Ext. 6954 Project Coordinator Email aquintana@ets.org Payne, Dianne BBerry (909) 910-7863 Regional Manager, Central Home (702) 396-4096 Email dxpayne@ets.org -R- Read, Michelle Ext. 6944 Project Assistant Email mread@ets.org Pereira, Orlando Ext. 6892 Developer Email operiera@ets.org Rey, Samuel Ext. 6821 Manager, Senior Systems Engineer BBerry (909) 336-8552 Email srey@ets.org Purvis, Jean Ext. 6882 Senior Business Analyst Email jpurvis@ets.org Reyes, Roberto Ext. 6821 Lead Developer Email rreyes@ets.org Purvis, Josh Ext. 6844 Quality Assurance Analyst Email jmpurvis@ets.org Robertson, Peter Ext. 6828 Executive Dir., Product Development Cell (609) 273-3052 Email probertson@ets.org 22 23

-S- Schultz, Amie Ext. 6912 Financial Services Assistant Email aschultz@ets.org Spencer, Shannon Ext. 6916 Project Assistant Email sspencer@ets.org Sharp, Connie BBerry (909) 389-8507 State Educational Lead Home (805) 499-2151 Email csharp@ets.org Steuber, Terri Ext. 6950 Assignment Specialist Email tsteuber@ets.org Skinner, Sandra BBerry (909) 389-8511 Educational Lead Home (650) 593-7344 Email sskinner@ets.org Swart, David BBerry (909) 913-9379 State Educational Lead Home (530) 823-3229 Email dswart@ets.org Smith, Alyson Ext. 6940 Editor Email aesmith@ets.org Sypkens, Scott Ext. 6926 Director of School Improvement, BBerry (909) 579-9495 Product Development Cell (760) 524-7933 Home (760) 249-4398 Email ssypkens@ets.org Smith, Colton Ext. 6956 Help Desk Supervisor BBerry (909) 336-8457 Email cmsmith@ets.org -T- Tan, Dong-Wei Ext. 6861 Architect Email dtan@ets.org Sommer, Anna Ext. 6939 Editor Email asommer@ets.org Taylor, Lee Ext. 6919 Content Specialist, Mathematics Email lrtaylor@ets.org 24 25

Timmerman, Judy Ext. 6920 Content Specialist, Mathematics BBerry (909) 389-8576 Home (909) 466-6511 Email jtimmerman@ets.org -W- Walton, Joyce Ext. 6949 Assignment Specialist BBerry (909) 327-1724 Email jwalton@ets.org Tong, Alan Ext. 6822 Manager, Senior Architect BBerry (909) 913-2671 Email atong@ets.org Watson, Pete Ext. 6806 Senior National Consultant BBerry (909) 336-8589 Email pwatson@ets.org Truckenmiller, Darin Ext. 6872 System Administrator BBerry (909) 336-8551 Email dtruckenmiller@ets.org Wilde, Soquani Ext. 6851 Business Analyst Email swilde@ets.org Tuominen, Brent Ext. 6856 Lead Developer Email btuominen@ets.org Williams, Dorothea BBerry (909) 913-9374 Regional Manager, Urban Districts Home (623) 792-8405 Email dwilliams@ets.org Tyagi, Paresh Ext. 6860 Senior Developer Email ptyagi@ets.org Wright, Pamela BBerry (909) 389-8506 Educational Lead Home (909) 596-0086 Email pwright@ets.org -V- Vondra, Jan BBerry (909) 389-8052 Educational Lead Cell (760) 963-2085 Home (760) 249-3451 Fax (760) 249-5104 Email jvondra@ets.org 26 27

Important Numbers SBO Group Picture Name Number 28 29

Employee Birthdays Pictured (in list by alphabetic order): Casey Abreau, Patricia Aguilera, Milther Alamilla, Stacy Allen, Yohanes Harianto Amin, Jack Amoss, Dawn Anderson, Lam Arounsy, Cindy Atlas, Trevor Bailey, Malia Berry, Veronica Blakeslee, Euniece Brockett, Arlene Bryant, Steffany Buck, Chris Calbes, Holly Carrington, Sean Clark, Chris Colbert, Pam Colbert, Carlos Contreras, Grace Contreras, Lalane Contreras, Bob Corkrum, Sharon Corkrum, Amber Crezee, Melanee Dark, Galen Dean, Shubha Dorairaj, Michele Douglass, Stacy Fisher, Juan Garcia, Jose Gonzalez, Carolyn Goode, Ben Graziose, Bob Hampton, Hannah Hanson, Jill Hartwell, Saray Hendricks, Chris Henley, John Hernandez, Will Hutton, Donya Inman, Gigi Jackson, Barbara Kane, Kristen Kendrick, Eva Kennedy, Toni Kirkley, Susan Kolber, Tom Krzmarzick, Willie Lam, Vicki Lamborn, Jill Langill, Hyung J. Lee, Justin Lee, Chris Leon, Zhan Liang, Karen Lundgren, Frank Manjarrez, Chad Maryanovich, Mike McKernan, Susie Medina, Lindsay Merritt, Deepti Mitta, Uma Mouttoukirouchenane, Robert Murray, Winnie Navarro, Maureen Ortiz, Cheryl Owsley, Usha Patibandla, Orlando Pereira, Jean Purvis, Josh Purvis, Trisha Purvis, Adriana Quintana, Michelle Read, Samuel Rey, Roberto Reyes, Peter Robertson, Amie Schultz, Anna Sommer, Shannon Spencer, Alyson Smith, Cole Smith, Dong-Wei Tan, Judy Timmerman, Alan Tong, Darin Truckenmiller, Brent Tuominen, Paresh Tyagi, Vinod Vinukonda, Joyce Walton, Soquani Wilde Out Serving Customers: Danny Ahn, John Arner, Jeri Balick, Sally Bennett-Schmidt, Eleanor Brown, Carl Bunce, Lisa Carter, Melanie Cox, Bereket Data, Patricia DeForest, Al de la Torre, Bonnie Drolet, Mary Ferrell, Amanda Fort, Lori Grohar, Majdi Hattab, Justin Heard, Gwynneth Heil, Roberta Hennigan, Pam Heredia, Dee Anne Iddings, Tommy Johnson, Dolores Jones, Janis Jones, Marilyn Lippiatt, Ken Locke, Karin Lynch, Ted Mattern, Robin McIver, Sharon Morgan, Doug Muraoka, Maya Nolan, Carol Nordquist, Pat Nordquist, Catherine Obregon, Shirley Olson, Dianne Payne, Connie Sharp, Sandra Skinner, Terri Steuber, David Swart, Scott Sypkens, Lee Taylor, Jan Vondra, Pete Watson, Dorothea Williams, Pamela Wright January February March April Carl Bunce...2 Scott Sypkens...4 Jean Purvis...6 Lori Grohar...15 Chris Colbert...16 Shannon Spencer...19 Connie Sharp...20 Doug Muraoka...22 Stacy Allen...25 Casey Abreau...26 Lam Arounsy...11 Carolyn Goode...12 Barbara Bee...17 Lee Taylor...24 Ben Graziose...27 Malia Berry...14 Dawn Anderson...15 Pat Nordquist...17 Jill Langill...26 Al De La Torre...29 May June July August Stacey Fisher...1 Dorothea Williams...3 Karin Lynch...16 Darrell Haydon...18 Zhan Liang...21 Shubha Dorairaj...22 Pam Wright...23 Melanie Cox...24 Yohanes Harianto Amin...30 Dolores Jones...31 Karen Lundgren...31 Veronica Blakeslee...2 Patricia Aguilera...4 Adriana Quintana...10 Juan Garcia...14 Sally Bennett- Schmidt...14 Pam Colbert...15 Barbara Kane...17 Grace Contreras...18 Roberto Reyes...19 Jill Hartwell...19 Eleanor Brown...23 Gabriel McDaniels..24 Donya Inman...3 John Arner...4 Jose Gonzalez...4 Anna Sommer...5 Susie Medina...14 Michelle Read...15 William Hutton...16 Soquani Wilde...22 Galen Dean...23 Trevor Bailey...24 Maya Nolan...25 Sharon Morgan...28 Alan Tong...31 Judy Timmerman...2 Hyung Lee...4 Jason Adams...14 Toni Kirkley...15 Jeri Balick...19 Colton Smith...20 Kristen Kendrick...21 Trisha Purvis...24 Sean Clark...25 Cindy Atlas...26 Orlando Pereira...26 Tommy Johnson...27 Darin Truckenmiller..28 Susan Kolber...28 Steffany Buck...2 Willie Lam...4 John Hernandez...5 Uma Mouttoukir-... ouchenane...5 Ken Locke...16 Bereket Data...23 Arlene Bryant...24 Brent Tuominen...24 Lindsay Merritt...24 Dee Anne Iddings...28 September October November December Carlos Contreras...2 Robert Murray...20 Lisa Carter...21 Justin Heard...22 Maureen Ortiz...5 Cheryl Owlsey...14 Justin Lee...18 Danny Ahn...21 Holly Carrington...22 Hannah Hanson...30 Janis Jones...3 Sharon Corkrum...5 Pete Watson...7 Jack Amoss...8 David Swart...10 Robin McIever...12 Joyce Walton...15 Saray Hendricks...17 Pam Heredia...18 Amie Schultz...20 Amanda Fort...23 Alyson Smith...24 Bonnie Drolet...29 Tom Krzmarzick...5 Frank Manjarrez...7 Patricia DeForest...7 Vicki Lamborn...11 Milther Alamilla...13 Michele Douglass...21 Roberta Hennigan..23 Carol Nordquist...25 Marilyn Lippiatt...28 Chris Henley...29 30 31

Mission Statement ETS Mission Office Closures Our mission is to help advance quality and equity in education by providing fair and valid assessments, research and related services. Our products and services measure knowledge and skills, promote learning and performance, and support education and professional development for all people worldwide. Vision ETS will be recognized as the global leader in providing fair and valid assessments, research, and related products and services to help: Individuals make successful educational and career transitions throughout their lives. Parents understand and use assessments and related products to help their children reach their full potential. Teachers improve their practice through assessment and professional development. Educational institutions make informed decisions concerning admissions, awards, and placement; facilitate teaching and learning; and provide useful information to the public on the quality of programs and services. Values ETS is guided by a core set of values and commitments to our employees and to the clients, institutions, and learners we serve, as well as the public at large. Our values are: Commitment to integrity in all that we do. High professional standards in testing and research. Fairness and validity in all our tests. Support for fair and equal access to educational and career opportunities for all, regardless of social or economic circumstances. Businesses use assessment products and services to aid successful performance in the global workplace Governments, countries, states, and school districts create equal access to quality education, and develop and use assessments and related products and services fully and appropriately. Measurement specialists develop fair, valid, and technologically innovative assessments. Researchers advance the fi eld of educational measurement and contribute to policy debates about critical educational issues. Commitment to education reform through our products and services, scholarly research, and public leadership. Outstanding customer service that meets or exceeds the expectations of our clients. Recognition, respect, and support for employees as our most valuable asset. Social responsibility and concern for our neighbors, constituents, and society. Accountability, openness, and responsiveness in all we do. Fiscal responsibility to ensure we can continue to serve our mission for years to come. Monday, January 2 Monday, January 16 Monday, February 20 Monday, May 29 Tuesday, July 4 Monday, September 4 Thursday, November 23 Friday, November 24 Monday, December 25 Tuesday, December 26 Monday, January 1 Monday, January 15 Monday, May 28 Wednesday, July 4 Monday, September 3 Thursday, November 22 Friday, November 23 Monday, December 24 Tuesday, December 25 2006 New Year s Day Holiday Martin Luther King Day President s Day Memorial Day Independence Day Labor Day Thanksgiving Thanksgiving Holiday Winter Holiday Winter Holiday 2007 New Year s Day Holiday Martin Luther King Day Memorial Day Independence Day Labor Day Thanksgiving Thanksgiving Holiday Winter Holiday Winter Holiday 32 33

2006 2007 January 2006 1 February 2006 2 March 2006 3 S M T W Th F Sa S M T W Th F Sa S M T W Th F Sa 1 2 3 4 5 6 7 1 2 3 4 1 2 3 4 8 9 10 11 12 13 14 5 6 7 8 9 10 11 5 6 7 8 9 10 11 15 16 17 18 19 20 21 12 13 14 15 16 17 18 12 13 14 15 16 17 18 22 23 24 25 26 27 28 19 20 21 22 23 24 25 19 20 21 22 23 24 25 29 30 31 26 27 28 26 27 28 29 30 31 January 2007 1 February 2007 2 March 2007 3 S M T W Th F Sa S M T W Th F Sa S M T W Th F Sa 1 2 3 4 5 6 1 2 3 1 2 3 7 8 9 10 11 12 13 4 5 6 7 8 9 10 4 5 6 7 8 9 10 14 15 16 17 18 19 20 11 12 13 14 15 16 17 11 12 13 14 15 16 17 21 22 23 24 25 26 27 18 19 20 21 22 23 24 18 19 20 21 22 23 24 28 29 30 31 25 26 27 28 25 26 27 28 29 30 31 April 2006 4 May 2006 5 June 2006 6 S M T W Th F Sa S M T W Th F Sa S M T W Th F Sa 1 1 2 3 4 5 6 1 2 3 2 3 4 5 6 7 8 7 8 9 10 11 12 13 4 5 6 7 8 9 10 9 10 11 12 13 14 15 14 15 16 17 18 19 20 11 12 13 14 15 16 17 16 17 18 19 20 21 22 21 22 23 24 25 26 27 18 19 20 21 22 23 24 23 24 25 26 27 28 29 28 29 30 31 25 26 27 28 29 30 30 April 2007 4 May 2007 5 June 2007 6 S M T W Th F Sa S M T W Th F Sa S M T W Th F Sa 1 2 3 4 5 6 7 1 2 3 4 5 1 2 8 9 10 11 12 13 14 6 7 8 9 10 11 12 3 4 5 6 7 8 9 15 16 17 18 19 20 21 13 14 15 16 17 18 19 10 11 12 13 14 15 16 22 23 24 25 26 27 28 20 21 22 23 24 25 26 17 18 19 20 21 22 23 29 30 27 28 29 30 31 24 25 26 27 28 29 30 July 2006 7 August 2006 8 September 2006 9 S M T W Th F Sa S M T W Th F Sa S M T W Th F Sa 1 1 2 3 4 5 1 2 2 3 4 5 6 7 8 6 7 8 9 10 11 12 3 4 5 6 7 8 9 9 10 11 12 13 14 15 13 14 15 16 17 18 19 10 11 12 13 14 15 16 16 17 18 19 20 21 22 20 21 22 23 24 25 26 17 18 19 20 21 22 23 23 24 25 26 27 28 29 27 28 29 30 31 24 25 26 27 28 29 30 30 31 July 2007 7 August 2007 8 September 2007 9 S M T W Th F Sa S M T W Th F Sa S M T W Th F Sa 1 2 3 4 5 6 7 1 2 3 4 1 8 9 10 11 12 13 14 5 6 7 8 9 10 11 2 3 4 5 6 7 8 15 16 17 18 19 20 21 12 13 14 15 16 17 18 9 10 11 12 13 14 15 22 23 24 25 26 27 28 19 20 21 22 23 24 25 16 17 18 19 20 21 22 29 30 31 26 27 28 29 30 31 23 24 25 26 27 28 29 30 October 2006 10 November 2006 11 December 2006 12 S M T W Th F Sa S M T W Th F Sa S M T W Th F Sa 1 2 3 4 5 6 7 1 2 3 4 1 2 8 9 10 11 12 13 14 5 6 7 8 9 10 11 3 4 5 6 7 8 9 15 16 17 18 19 20 21 12 13 14 15 16 17 18 10 11 12 13 14 15 16 22 23 24 25 26 27 28 19 20 21 22 23 24 25 17 18 19 20 21 22 23 29 30 31 26 27 28 29 30 24 25 26 27 28 29 30 31 October 2007 10 November 2007 11 December 2007 12 S M T W Th F Sa S M T W Th F Sa S M T W Th F Sa 1 2 3 4 5 6 1 2 3 1 7 8 9 10 11 12 13 4 5 6 7 8 9 10 2 3 4 5 6 7 8 14 15 16 17 18 19 20 11 12 13 14 15 16 17 9 10 11 12 13 14 15 21 22 23 24 25 26 27 18 19 20 21 22 23 24 16 17 18 19 20 21 22 28 29 30 31 25 26 27 28 29 30 23 24 25 26 27 28 29 30 31 34 35