Master Student IT Guidebook Step by Step Guide to IT Success in Zayed University
Contents Computing Services in Zayed University... 4 Configure Network Connection... 6 Window 7... 6 Mac... 14 ZU Network Internet Proxy (IE)... 16 Internet Explorer... 16 Extranet website... 17 Changing your Login Password in Extranet... 19 Email using Outlook Web Access... 22 Blackboard... 24 BannerWeb... 27 2
Graduate Studies Master Calendar... 31 Projector setup... 34 Service Desk... 35 Contact List... 35 3
Computing Services in Zayed University The mission of the Department of Computing Services is to connect people, processes, and content through the effective use of reliable information, computing, telecommunications technologies and consulting services in support of the University s core mission. Computing Services comprises several integrated functional areas responsible for computer hardware, software, audio-visual, network and telecom (VoIP) services throughout the University. The University provides for a secured wired and wireless access to the network services. A high-bandwidth backbone facilitates inter-campus connectivity. The campus wide Local Area Network is linked to the Internet, connecting the University to all major educational and research sites in the world. Internet connectivity allows Zayed University to offer a host of services in addition to basic World Wide Web access. Some available services include e-mail delivery; distributed availability of data and programs via interconnected file servers, library electronic databases. While Internet use for academic work and learning is encouraged; misuse of this facility is strongly discouraged. Certain file sharing programs (bit torrents, P-to-P clients), and downloading any unauthorized or prohibited content is strictly not allowed. 4
Among other facilities Computing Services provides a Service Desk and Media Services for the faculty, staff and students. The Service Desk is the first point of contact for all computing issues. The media services counter serves as a distributing point for laptops and other media related items (projectors, cameras, screens) for temporary use on campus. Printing services are available on campus for students and faculty to support their academic courses. Macintosh and PC computer labs on the campus allow students and faculty to experience high end applications. At Computing Services we strive to continuously test and adapt new technology and introduce processes based on widely accepted Best Practices - to facilitate achieving the University s academic goals - through a rewarding and efficient computing experience. 5
You can connect your laptop to the ZU network by manually configure wireless profile Windows 7 Laptop 1. Double Click the Network Icon on the Task Bar 2. SELECT Open Network and Sharing Center 6
3. On the left pane, select Manage Wireless Networks 4. Click Add and select Manually Create a Network Profile 7
5. Insert the configuration details as listed. Network Name: zustudent Security type: WPA2-Enterprise Encryption Type: AES SELECT Start this connection automatically SELECT Connect even if the network is not broadcasting 8
6. SELECT Change Connection Settings. Under the Connection tab select Connect automatically when the network is in range and Connect even if the network is not broadcasting its name (SSID) 9
7. Under Security tab apply the configurations as shown below Security type: WPA2- Enterprise Encryption type: AES Choose a network authentication method: Microsoft Protected EAP (PEAP) SELECT Remember my credentials for this connection each time I am logged on 10
8. Click Setting for Microsoft Protected EAP (PEAP) DESELECT Validate Server Certificate For Select Authentication Method, SELECT Secured Password (EAP- MSCHAP v2) SELECT Enable fast reconnect 11
9. Click Configure... for Secure password (EAP-MSCHAP v2), another window called EAP MSCHAPv2 Properties will appear DESELECT Automatically use my windows logon name and password (and domain if any) 10. Click OK to Close all windows 11. SELECT zustudent from the wireless networks and SELECT CONNECT 12
12. After the window Network Authentication appears, INSERT your ZU ID and Password as shown. ZU ID: ZAYED\M8******* Pass: ********** 13. On the network toolbar, the wireless network connection status for zustudent is changed to Connected 13
Mac Laptop: Most Mac Computers (laptops and desktops) include a built-in wireless capability. Airport The wireless on Macintosh is called Airport. 1- Click on the Airport Icon. 2- Check if the Airport off or on and if it off turned on. 14
3- For the first time you need to configure the ZU network 4- Select join other network. 5- Enter ZUSTUDENT in the name field, Select security as WPA2 Enterprise,Enter your ZU Student ID in the username as follows zayed/m8000xxxx and type your Password 6- Check the box of Remember this network 7- Click on Join button to connect to network. 15
ZU Network Internet Proxy Settings When you are connected to ZU Network, you have to check your proxy setting unchecked. Internet Explorer 1. In Automatic Configuration and Proxy server Uncheck all options 16
Extranet website 1- Go to www.zu.ac.ae website. 2- Click on Student Login. 17
3- Click on Extranet link. 4- Enter your User Name and password and select External as Campus. 5- Click login button 6- The Extranet web page will open Showing links (Library Database, Community server, Change password etc). Note: For Mac user it is better to open the ZU website through the Firefox rather than Safari and follow the same predefined steps. 18
Changing your Login Password in Extranet: Click the Change Password link and Click continue on warning page as shown 19
Login with you ID Number and Password Select Logon to ZAYED Then type the letters given And Click Logon 20
1. Please read the following instruction about the strong password policy before typing your new password 2. Type your old password then type your password twice in the two boxes. 3. Click on OK 21
Email Using Outlook Web Access Enter your OUTLOOK Email from ZU website 1- Go to www.zu.ac.ae website 2- Click on Student Login 3- Click on webmail link 22
4- Enter the Username and Password and click Sign in button. 5- The mailbox will open Showing all the emails. 23
Blackboard: 1- Please Open Blackboard by typing http://learn.zu.ac.ae on your web browser. 2- Type your User ID and Password And Click Login 24
3- All your courses taken will be under My Courses. 4- Click on any Course Name links. For Example the first link 5- Click on Content to view The course materials (docs, ppts. etc). 25
6- Click on Attached Files to open or save the file. 26
Banner Web 1. Log on to http://bannerweb.zu.ac.ae 2. Choose (Enter Secure Area) 27
3. Enter your ID# (Do not capitalize the letter in your ID) 4. Enter your Novell password 5. Choose (Student & Financial Aid) 28
6. Choose (Student Records) 29
7. Choose (Final Grades) for viewing your courses final grades 8. Choose (Academic Transcript) for viewing all your grades of the courses that you have taken along with your cumulative GPA 30
Graduate Studies Master Calendar: How to access Graduate Master Calendar? 1- Navigate on the ZU website main page http://www.zu.ac.ae 2-Go to Master s Degree Programs in the home page 31
3-Go to Other Links : Click on Master s Degree Official Class Schedule TAB 4-On the page Master s Degree Programs Official Class Schedule Select the College and click to expand the view 32
5-Click on the Cohort name to view the schedule 6- Cohort Schedule. 33
Projector setup 1. To switch on the projector, press the ON button. 2. To switch off press the projector, press the OFF button 3. Connect the VGA cable, USB cable and Audio Cable attached on the teachers desk, to the respective ports in your laptop 4. To connect your laptop to the Projector select the COM or Laptop on the input select of the Control Panel. 5. When the Laptop is working, Press FN and F7 keys and toggle these keys until the picture comes on both screens. 6. Adjust the Volume on the Speakers. Note: In case there is no display and the Screen appears to be blank, press MUTE OFF 34
Service Desk The Service Desk is the first point of contact for students, faculty, and staff seeking resolution to problems with software, network connectivity, and hardware. The Service Desk troubleshoots hardware and software problems with laptops, desktops, and peripherals such as printers and other IT equipment. The Service Desk also supports equipment in classrooms and other campus buildings. Contact List Abu Dhabi Male Campus Helpdesk Abu Dhabi Female Campus Helpdesk Dubai Phone: +971 2 5993333 +971 2 5993666 +971 4 4021777 Website: http://servicedesk.zu.ac.ae 35