Traveling Email Setup Android Smartphones Table Of Contents 1 : Traveling Email Questions (and answers) 2 : Email server settings 2 : Configuring your Android 3 : Reporting Problems Version 1.0 : 12/10/2010 Information Services & Technology
1 : Traveling Email Questions (and answers) What is Traveling Email? Use of email client software (Outlook, Apple Mail, Thunderbird, a Mobile Device, etc) both on and off campus. Instead of using a web browser, it uses IMAPS (IMAP over SSL) and SMTPS (SMTP over SSL). What is Secure IMAP? IMAPS is IMAP (Internet Mail Access Protocol) that is encrypted by SSL. This is abbreviated as IMAPS. IMAP always requires authentication. What is Secure SMTP? SMTP (mail transfer protocol) that is encrypted by SSL. This is abbreviated as SMTPS. Some SMTPS servers additionally require authentication (ours does). Why would I need it? If you use a mail client like Outlook, Apple Mail, or a mobile device, this allows you to configure a SMTP server to process your outgoing email that will work anywhere, even if you are not on CSU's network. This prevents you from needing to change your settings when you change locations. How does it work? When you connect to the outgoing mail server, your device negotiates an encrypted data channel with SSL (similar to secure web browsing). Inside that encrypted channel, you authenticate with your CSU username and password. The server then permits you to send mail. Once configured, this happens silently in the background. Will it work anywhere? Probably. While most Internet Service Providers (ISPs) restrict access to the standard SMTP port (tcp port 25), the SMTP over SSL port is usually not blocked. This is TCP port 465. Think of something we forgot to put here? Let us know!.. email security@csuohio.edu with questions.
2 : Email Server Settings (how to find them) Step 1 Logon to CampusNet at : https://campusnet.csuohio.edu Click on the Email tab. Take note of your Campus Webmail Server Name. In this example (yours may be different), it is : fseml1a.csuohio.edu. Therefore : Inbound Settings Server type : IMAP Hostname : fseml1a.csuohio.edu Security : Requires SSL Port : 993 Username : 7 digit ID# Password : CampusPass Step 2 All clients will use the same outbound settings. Outbound Settings Hostname : smtps.csuohio.edu Security : Requires SSL Port : 465 Authentication : Required Username : 7 digit ID# Password : CampusPass
3 : Configuring your Android Smartphone Step 1 Tap the Email Icon on the home screen. Step 2 Enter your CSU email address in the Email address box. Enter your CampusPASS in the Password box. Tap Manual Setup.
Step 3 Tap the IMAP button under the What type of account? dialog. Step 4 Enter your 7 digit CSU ID number in the User name box. Your password should already be stored from step 2. Enter the server name found on the mail tab in CampusNET in the IMAP server box. Swipe the screen bottom to top to scroll down slightly.
Step 5 Tap the Security entry. A dialog like shown at right should appear. Select SSL (the 2nd entry). Step 6 The entry under Port should change automatically to 993. If not, manually enter the value 993 in the box for Port. Tap Next.
Step 7 You should now be editing Outgoing Server Settings. Enter smtps.csuohio.edu in the box for SMTP server. Enter 465 in the box for Port. Tap Security type and select SSL from the pop up dialog (just like step 5). Tap the box to check Require sign in. Step 8 Select a value for how often you would like the device to check for new email. A value of never will only check for email when you open the email program. Other values will check at the defined intervals. Choose whatever value seems reasonable to you. Note: more frequent intervals cause higher data usage and shorter battery life.
Step 9 If you wish for your CSU email account to be the default account for sending mail, tap to check the corresponding box. If you wish to be audibly notified when new email is found, leave the box Notify me box checked. Tap Next. Step 10 Assign a name to the account to distinguish it from other email accounts on your phone. CSU is a good choice. Enter the name you select in the corresponding box. In the Your name box, enter your name as you wish it displayed on outgoing email. A setting of Firstname Lastname is typical. Tap Done.
Step 11 The account will now syncronize. The total message count will be displayed. Tap on the account name (in this case, CSU ) to open the inbox. To exit, tap the home button on the screen. Note: email will run in the background if you selected a frequency other than never in Step 8. Done Note: the first time you access your account it will take extra time to synchronize the message headers. How long this takes depends Setup is complete. You should now be able on the size of your inbox and the speed of your Internet connection. to send/receive email from anywhere. 3G (cellular) connections are significantly slower than WiFi.
4 : Reporting Problems Sometimes things just never work quite like the instructions say they do.. it's okay, we're here to help. The IS&T helpdesk can resolve many problems (passwords, etc.) over the phone by calling (216) 687 5050. Troubleshooting the configuration of a mobile device over the phone is difficult, because each device and carrier is slightly different. If you find yourself having difficulty, please call the IS&T helpdesk and make an appointment to bring the device in and visit a technician who will assist you in competing the configuration. Your cellular carrier may also be able to assist you if you provide them the information in section 2 of this document (the server names, ports, and security configuration). Please do not provide them your CSU password; ask to enter it yourself.