Leveraging Mobile Interaction with Sensor-Driven and Multimodal User Interfaces"

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Leveraging Mobile Interaction with Sensor-Driven and Multimodal User Interfaces Andreas Möller Betreuer: Prof. Dr. Matthias Kranz Doktorandenseminar an der LMU München

Institute for Media Technology My Road towards the Ph.D. Media Informatics (LMU) Research Assistant (TUM) Research Interests: Mobile interaction, multimodality, ubiquitous computing 2005 2008 2010 2014 Visiting Researcher (CMU, Pittsburgh) Ph.D. (envisioned) Publications! First author of 14 peer-reviewed publications (8 full papers), among others at CHI (2x), PerCom, NordiCHI, MUM Co-author of over 40 publications with research group Supervised theses (as responsible advisor)! 13 Master & bachelor theses, Diplom- & Studienarbeiten Andreas Möller 2

Institute for Media Technology Culture Lab! N. Hammerla, T. Plötz, P. Olivier Cooperation & Joint Papers Newcastle Uni Münster! C. Kray Uni Göttingen! A. Thielsch VMI/LMT, TUM! Auto-Id Labs! F. Michahelles Münster Zürich Göttingen EISLAB! Passau München Sprachraum, LMU! A. Hendrich et al. Carl-von-Linde- Akademie, TUM! A. Fleischmann et al.

Institute for Media Technology Motivation Challenges of Mobile Interaction! Increasing functionality increasing complexity New target groups (e.g., elderly people) New application areas (e.g., health and fitness) Trend: Ubiquitous Computing! Usage in different contexts and under different conditions Multimodality as proposed solution Need for research: Design space for mobile multimodal interaction (previously: desktop, selected use cases) Investigation in light of new trends and use cases Support from scratch, all stages of the development process Andreas Möller 4

Institute for Media Technology Terms Multimodal Interaction! input and output involving more than one modality independently or combined, in parallel or sequentially Sensor-Driven Interaction! communication with a system initiated or mediated by information acquired from sensors MUSED (MUltimodal and SEnsor-Driven) user interface! focusing on the relationship between the above terms multimodality is (partly or entirely) realized by device-internal sensors notion of term modality as (sensor-driven) interaction paradigm implicit and explicit character of user interaction Andreas Möller 5

Institute for Media Technology Goals Make multimodality usable (end users) and accessible (developers)! Improvement of existing applications and use cases Naturalness (Bunt 1998) Adaptivity (Quek et al. 2002) Efficiency (Oviatt 1999) Robustness (Oviatt 1997) Facilitation of completely novel applications Examples are given in the thesis (Chapters 3-5) Systematic approach to overcome existing problems (Chapters 6 & 7) End user s perspective Developer s perspective! Diversity (Lemmelä et al. 2008) Popularity (Oviatt 1997) Andreas Möller 6

Institute for Media Technology Research Questions general developer Analysis of multimodal systems using three dimensions input output interaction user abstraction Selection of research questions specific What are advantages and potential problems and challenges of multimodality and sensor-driven interaction? How can mobile interaction benefit from multimodality? How can the development process of multimodal applications be better supported? What are pitfalls in the evaluation of multimodal (and in general novel) interaction methods? perspective Andreas Möller 7

Institute for Media Technology Major Contributions Deeper understanding of multimodality and its benefits in different application areas Conception of a model for multimodality, supporting input as well as output, in everyday & special cases Creation of a multimodality programming framework Appropriate UIs for behavior definition & awareness Discussion of appropriate evaluation methods! Support of complete development process All findings informed and grounded by user studies & evaluations Andreas Möller 8

Institute for Media Technology Andreas Möller 9

Institute for Media Technology Introduction Conclusion Background Application Areas Design Evaluation 0 20 40 60 80 100 120 140 160 180 pages Andreas Möller 10

Health & ADL Institute for Media Technology Health & Fitness, Activities of Daily Living Motivation for support in ADL area Aging society, multi-morbidity, problems with daily tasks Tomorrow s best agers are technology-affine (but: need for adaptations, good usability, ) Scenario: Medication package identification (ADL) Motivation for support in health and fitness area Sedentary lifestyle, lack of free time need for ubiquitous training, keeping up long-term motivation self-monitoring trend, smartphones are always at hand, but: usability is important (cf. wearable sensors) Scenario: Personal fitness trainer Andreas Möller 11

Health & ADL Institute for Media Technology MobiMed: Investigated Interaction Modalities Touching (radio tags, e.g. NFC or RFID) Evaluation Scanning (visual tags, e.g. bar codes) Online study (149 participants) Lab study (16 participants) Proposed modalities more efficient and popular than baseline Pointing (tag-less vision-based identification) Text Input (e.g. name, ID, ) A. Möller et al., MobiMed: Andreas Comparing Möller Object Identification Techniques on Smartphones, Proc. NordiCHI 2012 12

Health & ADL Institute for Media Technology GymSkill Personal trainer based on phone sensor data ( physical interaction modality ) Touch modality (NFC) for configuration Continuous supervision and assessment Individualized advice and motivation Minimization of injury risk Scenario: Rocker board exercises A. Möller et al., GymSkill: A Personal Trainer for Physical Exercises, Proc. PerCom 2012 M. Kranz, A. Möller et al., Andreas The Mobile Möller Fitness Coach: Towards Individualized Skill Assessment Using Personalized 13 Mobile Devices, PMC 9:2, 2013

Health & ADL Institute for Media Technology GymSkill: Methodology PCBA: Continuity Training data collection (ground truth) Iteration 1: Principal Component Breakdown Analysis (PCBA) Visual feedback after training Global and local motion quality Iteration 2: Criteria-Based Assessment On-device analysis Sub-scores on individual performance aspects frequency 0.2 0.15 0.1 0.05 5 10 15 20 Time [s] General motion Angle usage 0.25 Try to be more continuous in your motion! observed You touched the ground 3 times. ideal 0.2 Your movement is not ideal. 0.15 Move back and forth in a continuous motion. 0 2 1 0 1 2 displacement [std] frequency 0.1 0.05 0 max 0 +max displacement [ ] Try to move similarly to both sides of the board. You do not utilise the full range of angles! You lean towards the front! Study suggested long-term motivation through feedback Andreas Möller 14

Indoor Navigation Institute for Media Technology Indoor Navigation Example for interaction in public space (generalization of university scenario as semi-public space) Vision as input modality for indoor localization Camera records environment and extracts visual features Matching with reference database Advantageous compared to alternative indoor localization techniques (WLAN, Infrared beacons, visual markers) Iterative improvements and evaluation of interaction concepts Online study Multiple Real-world studies A. Möller et al., Experimental Evaluation of User Interfaces for Visual Indoor Navigation, Proc. CHI 2014 A. Möller et al., A Mobile Indoor Andreas Navigation Möller System Interface Adapted to Vision-Based Localization, Proc. MUM 15 2012!

Indoor Navigation Institute for Media Technology Interaction Concept Augmented Reality View for intuitiveness, but: Wrong overlays when localization is inaccurate Permanent re-localization required Uncomfortable camera pose Virtual Reality as alternative 360 panorama images, embedded instructions Re-localization only from time to time More comfortable pose More robust with regard to localization failure? A. Möller et al., Tool Support for Prototyping Interfaces for Vision-Based Indoor Navigation, Proc. MobiVis 2012! Andreas Möller 16

Application Areas Institute for Media Technology Applicability and utility of very specific multimodal interfaces and associated benefits For each domain Concepts Implementations Evaluation in user studies Lessons learned for specific domain Next step: generalization Design multimodal systems (user s and developer s perspective) Evaluate multimodal systems (methods, experiences, guidelines) Andreas Möller 17

Design Institute for Media Technology Designing Multimodal Systems Developer perspective! Problems in status quo Mobile MultiModal Interaction (M3I) framework as explicit contribution Implementation of novel multimodal input methods and context-based output modality selection Rule-based wiring approach of input and output supporting human mental model End user perspective! Current modality usage Requirements analysis UI concepts for defining and awareness of multimodal behavior A. Möller et al., M3I: A Framework for Mobile Multimodal Interaction, Proc. Mensch & Computer 2014! Andreas Möller 18

Design Institute for Media Technology Conducted Studies Laboratory Study! Comparative evaluation of rule creation interfaces (efficiency, effectiveness, satisfaction) Comparative evaluation of rule awareness notifications (efficiency, effectiveness, satisfaction) Explorative study of multimodal input methods Field Study! Long-term usage and acceptance Insights on created rules Andreas Möller 19

Evaluation Institute for Media Technology Evaluating Multimodal Systems Research question: Which evaluation methods are adequate for multimodal systems? High degree of interactivity and interdependence of real world Informed by own research experiences Laboratory Evaluation: Wizard of Oz Used for: indoor navigation & multimodal interface studies Field Evaluation: Logging and selfreporting Development of a selfreporting tool Used for: MobiDics study, multimodal interaction study, self-reporting behavior analysis App Stores for large-scale deployment Focus on update behavior and implications on research apps Andreas Möller 20

Evaluation Institute for Media Technology Conducted Studies Investigation of Self-Reporting! Comparison of self-reporting modes (voluntary, interval-based, event-based) with regard to accuracy, change over time, influence on reporting frequency Scenario: usage of mobile applications Deduction of guidelines for long-term study setups App Stores as data source for Research in the Large! Study of update behavior with own Android app (install base: 3000+ users) Implications for research applications Image source: Apple.com A. Möller et al., Investigating Self-Reporting Behavior In Long-Term Studies, Proc. CHI 2013 A. Möller et al., Update Behavior Andreas Möller in App Markets and Security Implications: A Case Study in Google Play, LARGE 21 2012!

Institute for Media Technology Next Steps Finalize Writing Up Thesis Envisioned Finish Date: September 2014 Andreas Möller 22

Institute for Media Technology Thank you for your attention! Questions & Discussion?