Let the people speak: using evidence from the Global South to reshape our digital future. IGF 2017 Panel (WS188), Geneva

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Transcription:

Let the people speak: using evidence from the Global South to reshape our digital future IGF 217 Panel (WS188), Geneva

Methodology Desired level of accuracy set to a confidence level of 95% and an absolute precision (relative margin of error) of 5%. The population proportion P was set conservatively to.5 which yields the largest sample size (Lwanga & Lemeshow, 1991). The minimum sample size was determined by the following equation (Rea & Parker, 1997): Sampling Weighting

Percentages Percentages obile Phone Access 92 9 88 9 LatAm 8 Asia 86 84 82 86 85 85 82 6 72 7 61 8 78 COL PRGY ARG GUA PER 4 Africa 87 84 74 64 59 48 4 Kenya South Africa Ghana Nigeria Tanzania Rwanda Mozambique

Percentage Percentage Mobile phone type 12 used 9 6 3 11 12 18 39 4 14 17 25 22 33 73 63 6 57 54 12 9 6 3 24 37 42 48 12 49 28 16 56 ARG COL PER PRGY GUA Basic Feature phone Smartphone Smartphone Basic Feature phone 12 9 6 3 17 22 9 28 34 56 24 25 6 78 11 14 46 67 66 13 58 53 8 36 3 Mozambique Tanzania Rwanda Kenya Ghana South Africa Nigeria Basic Feature Smartphone

Percentage Percentage Internet 1 use 37.5 8 6 4 78 75 71 61 53 3 22.5 15 36 19 2 7.5 13 COL ARG PER GUA PRGY 62.5 5 37.5 5 25 3 26 26 12.5 14 1 8 South Africa Nigeria Ghana Kenya Tanzania Mozambique Rwanda

Percentages Percentages Do you use Internet for 26 education LatAm 22.5 Asia 19.5 13 6.5 24 18 17 13 9 15 7.5 1 15 PER GUA COL ARG PRGY 2 62.5 Africa 5 37.5 49 25 33 27 12.5 Ghana Nigeria Mozambique Kenya South Africa 16 11

Years Years Average Years of Internet 9 use LatAm 6.75 4.5 8 7 6 5 5 2.25 ARG COL PER GUA PRGY 7.5 Africa 6 4.5 6 5 5 5 5 3 4 3 1.5 South Africa Tanzania Nigeria Kenya Ghana Rwanda Mozambique

Percentage Percentage Do you use Internet for work 26.25 LatAm 15 Asia 21 15.75 1.5 2 19 15 15 13 7.5 7 1 5.25 PER ARG COL GUA PRGY 1 18 Africa 13.5 16 15 9 11 4.5 7 4 Kenya Nigeria South Africa Mozambique Ghana

Percentages Percentages Social media use 112.5 9 67.5 45 22.5 86 65 LatAm 7 58 52 32 24 16 8 13 Asia 3 15 COL PER ARG GUA PRGY 5 Africa 37.5 42 25 29 27 25 12.5 12 9 6 South Africa Nigeria Ghana Kenya Tanzania Mozambique Rwanda

Africa

Sample Rwanda Sample 1211 Male 47.22%, Female 52.78% Urban 21.6%, Rural 78.4% Kenya Sample 128 Male 45.28%, female 54.72% Urban 26.49%, Rural 73.51% Ghana Sample 12 Male 48.49%, female 51.51% Urban 55.31%, Rural 44.69% Tanzania Nigeria Sample 188 Male 5.35%, female 49.65% Urban 49.4%, Urban 5.6% South Africa Sample 1815 Mozambique Male 44,12, female 54.88 Urban 64.5, Rural 35.5 Sample 1171 Male 44.23%, female 55,77% Urban 32.82, Rural 67.18 Sample 12 Male 46.74%, female 53.26% Urban 33.2%, Rural 66.98%

Percentages Mobile phone penetration by gender - Africa 1 Africa 75 92 83 83 85 81 5 67 7 58 64 53 6 5 25 37 32 Kenya South Africa Ghana Nigeria Tanzania Rwanda Mozambique Male Female

Percentages Smartphone penetration by gender - Africa Africa 7 52.5 6 52 35 17.5 31 27 27 24 24 2 2 2 18 15 9 9 South Africa Kenya Ghana Nigeria Tanzania Mozambique Rwanda Male Female

Percentages Years of Internet use by gender - Africa 7 7 Africa 5.25 3.5 5 5 4 5 5 5 5 4 4 3 5 5 1.75 3 South Africa Nigeria Rwanda Tanzania Ghana Mozambique Kenya Male Female

Percentages Social media use by gender - Africa 5 Africa 37.5 44 41 38 25 3 33 21 22 2 12.5 15 12 1 8 6 4 South Africa Kenya Ghana Nigeria Tanzania Mozambique Rwanda Male Female

Percentages Internet use by gender - Africa Africa 6 54 45 46 39 3 31 31 15 21 21 21 16 13 11 12 7 5 South Africa Nigeria Ghana Kenya Tanzania Mozambique Rwanda Male Female

Percentages Do you use Internet for work related by gender - Africa 22.5 Africa 18 18 13.5 9 4.5 14 12 11 9 9 7 6 5 3 Kenya South Africa Nigeria Mozambique Ghana Male Female

Percentages Mobile Access by location - Africa 1 Africa 93 75 85 86 8 84 74 5 62 51 68 61 61 45 55 25 32 Kenya South Africa Ghana Tanzania Nigeria Rwanda Mozambique Urban Rural

Percentages Smartphone penetration by location 7 Africa 63 52.5 55 35 41 39 39 31 17.5 17 26 25 25 23 1 5 3 South Africa Kenya Ghana Tanzania Mozambique Nigeria Rwanda Urban Rural

Percentages Years of Internet use by location - Africa 7 Africa 6 5.25 3.5 4 6 6 4 4 5 5 3 5 5 4 1.75 3 2 South Africa Kenya Tanzania Ghana Rwanda Nigeria Mozambique Urban Rural

Percentages Do you use Internet for education by location - Africa Africa 6 54 45 45 39 3 3 3 15 22 25 25 15 2 Ghana Mozambique Nigeria South Africa Kenya Urban Rural

Percentages 3 Do you use Internet for work by location - Africa 22.5 23 19 15 7.5 11 8 9 1 8 Kenya South Africa Nigeria Mozambique Ghana 4 5 1 Urban Rural

Microwork - Africa Country Observation Microwork (%) Male (%) Ghana Kenya 49 2,14 55,48 186 3,52 48,7 39 7,9 83,81 Mozambique 299 9,68 53,71 Nigeria Rwanda 129 3,93 77,91 South Africa 796 6,48 56,19 Tanzania 244,56 22,56

Percentages Do you use Internet for education by location - Africa 62.5 Africa 5 49 49 37.5 38 25 28 27 26 24 24 26 12.5 9 Ghana Mozambique Nigeria Kenya South Africa Urban Rural

Percentages Social media use by location - 62.5 Africa Africa 5 5 49 37.5 36 25 29 28 3 28 12.5 16 16 2 19 4 3 2 South Africa Kenya Ghana Nigeria Tanzania Mozambique Rwanda Urban Rural

Limitations to Internet use 21.58 25.62 4.64 3.68 28.36.89.85.57 3.77 2.88 4.14 1 47.15 3.32 3.18 2.23 24.22 19.92 18.13 48.7 15.65 32.25 8.49 1.1 18.11 2.8 9.97 2.95 1.2 5.99 11.59 43.28.26 2.98 1.65 16.95 2.16 45.42 6.43 36.5 8.85 5.45 5.36 2.44 11.96 21.78 51.51 11.63 1.96 7.53.51.74.47.6.7.69.95 1.87 No limitation Lack of time Data cost Lack of content in my language Speed of Internet Privacy concern Worried about getting virus/malware Not allowed to use it (by family/spouse) Ghana Kenya Mozambique Nigeria Rwanda South Africa Tanzania Find it difficult to use

Asia

23% of world s population (aged 15-65), 36% of world s poor (aged 15-65) covered in the survey Population : 193 million 3% below national poverty line Per capita GDP (PPP) : $ 5,246 Pakistan* India Banglades h Population : 1,324 million 22% below national poverty line Per capita GDP (PPP) : $ 6,583 Source: World Bank Per Capita GDP PPP (current international $) Poverty headcount ratio at $1.9 a day (213) Population : 163 million 24% below national poverty line Per capita GDP (PPP) : $ 3,587 Population : 16 million 22% below national poverty line Per capita GDP (PPP) : $ 3,744 Cambodia

Coverage: 5 households in India. 2 each in Pakistan, Bangladesh, Cambodia 1 Enumerator Areas 2,* Households & Individuals At 3% margin of error Nationally representative of 98% population aged 15-65 1 Villages and Wards 2, Households & Individuals At 3% margin of error Nationally representative of population aged 15-65 Pakistan* India Banglades h 25 Villages and Wards 5, Households & Individuals At 3% margin of error Nationally representative of population aged 15-65 1 Villages 2, Households & Individuals At 3% margin of error Nationally representative of population aged 15-65 * The fieldwork is ongoing 4 Provinces + Federal Capital Islamabad (excluding AJK, FATA, Gilgit-Baltistan) Cambodia

Rural households almost on par with urban in mobile ownership in the household Access to mobile phones in households (% of households) 1% 9% 8% 7% 6% 94% 95% 97% 94% 96% 91% 9% 92% 89% (gap=2%) (gap=8%) (gap=7%) 5% 4% 3% 2% 1% % Total Urban Rural Urban-rural % gap in HH mobile ownership = (Urban HH % mobile ownership rural HH % mobile ownership) Urban HH % mobile ownership Q: How many working Mobile phones, Does your household have? Base Urban Rural Urban Rural Urban Rural All Households 88 1,212 897 1,226 2,2 2,869

At household level Internet access is low; significant urban vs rural gaps exist. 5% Access to Internet in households (% of households) 45% 4% 35% 34% 3% 25% 2% 15% 1% 5% 11% 21% 61% 8% 5% 12% 73% 3% 21% 59% 14% % Total Urban Rural Urban-rural % gap in HH Internet access = (Urban HH % Internet access rural HH % Internet access ) Urban HH % Internet access Q: Does this household have a working Internet connection, if so what type? (One that is exclusive for the household and is accessible to all household members) Base Urban Rural Urban Rural Urban Rural All Households 88 1,212 897 1,226 2,2 2,869 1

Most common methods of connecting to Internet in households are mobile phones or dongles Household Access to Internet (% of households with internet access) 1% 9% 8% 7% 6% 5% 4% 3% 2% 1% % 97% 95% 1% Mobile phones /dongles Bangladesh 3% 5% % Fibre and ADSL/ or wireless Internet (e. g. CDMA) 1% 9% 8% 7% 6% 5% 4% 3% 2% 1% % 66% 63% Cambodia 73% Mobile phones /dongles 34% 37% 27% Fibre and ADSL/ or wireless Internet (e. g. CDMA) Total Urban Rural Total Urban Rural 1% 9% 8% 7% 6% 5% 4% 3% 2% 1% % 92% 93% 9% India Mobile phones /dongles 8% 7% 1% Fibre and ADSL/ or wireless Internet (e. g. CDMA) Total Urban Rural Q: Does this household have a working Internet connection, if so what type? (One that is exclusive for the household and is accessible to all household members) 2 Base Urban Rural Urban Rural Urban Rural All Households 173 1 116 45 653 551

Mobile access (is high), usage (is respectable) and ownership (is not bad, but could get better) 1% 9% Mobile Phone Access, Usage & Ownership (% of 15-65 population) 94% 91% 92% 87% 8% 7% 6% 74% 72% 68% 77% 61% 5% 4% 3% 2% 1% % Access Usage Ownership Q: How many working mobile phones does your household have? [Access] Q: Did you use a mobile phone in the past three months? This can Q: be Do owned you own by anyone, a mobile and phone? for voice or data or both. [Use] Q: Do you own a mobile phone? [Ownership] 3 Base All Households & Respondents 2,2 2,123 5,69

Urban-rural gap in individual mobile ownership high in KH and IN 1% Mobile phone ownership (% of 15-65 population) 9% 8% 7% 6% 74% 78% 7% 72% 68% 81% 21% 64% 61% 71% 22% 55% 5% 4% 3% 2% 1% % Total Urban Rural Q: Do you own a mobile phone? 4 Base Urban Rural Urban Rural Urban Rural All Respondents 88 1,212 897 1,226 2,2 2,869

Gender gap in mobile ownership still in double digits; close to 5% in India 1% Mobile phone ownership (% of 15-65 population) 9% 8% 7% 6% 74% 87% 34% 58% 68% 78% 79% 2% 62% 61% 46% 5% 43% 4% 3% 2% 1% % Total Male Female Q: Do you own a mobile phone? 5 Base Male Female Male Female Male Female All Respondents 1,92 928 735 1,388 2,478 2,591

Smartphone ownership lagging behind in BD and IN 1% Type of mobile owned (% of mobile owners) 9% 8% 7% 6% 56% 5% 4% 42% 37% 49% 48% 3% 24% 28% 2% 1% 12% 16% % Basic phone Feature phone Smartphone Q: What type of mobile is it? Multiple responses allowed [1] basic phone [2] feature phone [3] smartphone Base Mobile phone Users 1,531 1,526 3,252 6

No need predominant reason for not owning a smartphone. I can t afford it is second reason Bangladesh Primary reason for not owning a smartphone (%Non-smartphone users) 1% 2% % % 8% 21% 67% Other I do not know what that is They are not available where I live Cambodia India 7% 4% % 1% 13% 1% 6% 1% 1% 11% 27% 33% 49% 47% I was not allowed to get one It is too complicated for me/i do not know how to use one I cannot afford one/it is too expensive I do not need one (a feature/basic phone is sufficient for me) % 2% 4% 6% 8% 1% Q: What is the primary reason why you have chosen not to obtain a smartphone or touch phone handset? 7 Base Non Smart phone Users 1,186 78 2,378

Internet access still very low, despite having devices 1% Internet access, usage & ownership ICT devices, (% of 15-65 population) 9% 8% 7% 6% 5% 4% 3% 2% 1% 44% 42% 12% 37% 29% 19% % Internet accessible devices - individual Internet usage - individual Q: What type of mobile is it? Multiple responses allowed [1] basic phone [2] feature phone [3] smartphone Q: Do you own a personal Desktop computer or Laptop? Q: Have you ever used the Internet? (Gmail, Google, Facebook, email) 8 Base All Households & Respondents 2,2 2,123 5,69

Significant urban-rural gaps in Internet Access 1% Internet use (% of 15-65 population) 9% 8% 7% 6% 5% 4% 3% 2% 1% 13% 19% 42% 11% 36% 51% 4% 31% 19% 27% 48% 14% % Country Urban Rural Q: Have you ever used the Internet? (Gmail, Google, Facebook, email) 9 Base Urban Rural Urban Rural Urban Rural All Respondents 88 1,212 897 1,226 2,2 2,869

Large gender gaps in Internet use 1% Internet use (% of 15-65 population) 9% 8% 7% 6% 5% 4% 3% 2% 1% 13% 18% 62% 7% 36% 45% 34% 3% 19% 26% 57% 11% % Country Male Female Q: Have you ever used the Internet? (Gmail, Google, Facebook, email) Base Male Female Male Female Male Female All Respondents 1,92 928 735 1,388 2,478 2,591

Many still don t know about the Internet; High urban-rural gaps too. Those aware of what the Internet is (% of 15-65 population) 5% 47% 45% 43% 4% 35% 33% 32% 35% 4% 3% 3% 28% 25% 2% 19% 15% 11% 59% 1% 8% 5% % Country Urban Rural Q: Do you know what the Internet is? Base Urban Rural Urban Rural Urban Rural All Respondents 88 1,212 897 1,226 2,2 2,869 1

Gender gaps in Internet awareness seen 5% Aware of what the Internet is (% of 15-65 population) 45% 44% 4% 38% 35% 3% 25% 33% 27% 28% 35% 42% 25% 2% 15% 1% 11% 14% 34% 9% 5% % Country Male Female Q: Do you know what the Internet is? Base Male Female Male Female Male Female All Respondents 1,92 928 735 1,388 2,478 2,591 2

Internet mostly first accessed via mobiles 1% 9% 93% Mode of first time Internet use (% of Internet users) 9% 8% 74% 7% 6% 5% 4% 3% 2% 22% 1% % 6% 9% % 1% 1% % 1% 4% Desktop/Laptop Mobile Phone Tablet Can t remember Q: Did you use the Internet first on a computer, a mobile phone or a tablet? Base Internet Users 266 84 919 3

Those who use the Internet, mostly access it at least once a day; KH users are heavier users 1% 9% 8% 7% Internet use on mobile phones (% of internet users) 8% 8% 1% 1% 8% 24% 14% 4% 22% 6% 46% 5% 4% 3% 58% 42% 2% 37% 1% % 19% 9% once a hour once a day once a month less than once a month not at all Q: How often do you access the Internet on a mobile phone (including Tablet)? Base Internet Users 266 84 919 4

When using Internet most time is spent on social media Activity on which most time is spent in the Internet (% of internet users) Activity Social media (like Facebook 48% 44% 27% Chatting 18% 3% 2% Entertainment 5% 3% 16% Online shopping % % 1% News 11% 14% 7% Educational related 1% 2% 15% Work related 7% 1% 1% Email (non-work related) % % 1% Job/work search % % 1% Government service/website % % 1% Other (specify) 1% 4% 1% Q: When you use the Internet, what do you spend most time on? Base Internet Users 266 84 919 5

KH SM users more restrained in what they share than BD and IN users 1% 9% 8% 7% 6% 5% 4% 3% 2% 1% 96% 96% 83% 85% 75% 68% Social Media Sharing Information (% of SM users) 92% 84% 81% 78% 76% 75% 71% 69% 71% 68% 63% 57% 53% 45% 3% 4% 33% 26% 23% 11% 1% % Gender Real Name Age Religion Martial status Pictures or videos you and your family and friends Mobile Number / Email address Political views Sexual orientation The Economist Intelligence Unit s Democracy Index 216 country ranks 84 112 32 Q: What information do you share on Social media (eg. profile)? 6 Base Social Media Users 251 679 754

SM most frequently used for calls, chatting, staying in touch with friends and family Use of social media (% of SM users) What do you use Social media for Making calls 78% 76% 83% Chatting [text] 93% 72% 86% To stay in contact with friends and family 94% 79% 91% To make new friends 76% 61% 68% To get opinions / share your experience 57% 54% 63% To share videos/ pictures/ music 67% 67% 74% To share my produced content 52% 5% 55% To play games 42% 32% 66% Reading news 73% 86% 77% To look for educational content 57% 5% 71% To market your products/services 29% 9% 45% To make professional and business contacts 37% 26% 57% To follow government Social media pages 35% 4% 58% To follow local politicians 33% 43% 47% Q:What do you use Social media for? 7 Base Social Media Users 251 679 754

Most who require help with SM settings get it from friends or family When it comes to changing settings on SM accounts, who do you ask for help? (% SM users) Ask a friend 37% 18% 33% I never do it 3% 9% 22% Call someone I know 1% 1% 2% Ask a family member other than children 7% 13% 9% Ask a neighbour 5% 3% 4% I can do it myself 4% 19% 9% Go to a shop to get help 3% 3% 2% Look for answer on the Internet 2% 1% 5% Ask a family member - children 1% 14% 9% Contact technical support 1% 13% 4% Other % 1% 1% Fiddle until it works % 4% 1% I ignore it and move on with my life % 1% % Q: When it comes to changing settings for your social media software/ site/app, if you need help, what do you do first? 8 Base Social Media Users 251 679 754

Social networking, messaging and entertainment apps most popular 1% Use of mobile apps (% feature or smartphone owners) 9% 8% 7% 7% 6% 5% 4% 3% 2% 1% % 42% 26% 17% Voice apps 5% 46% 48% 22% Messaging apps 19% Social networking apps 51% 43% 13% 13% Entertainment apps 37% 36% 34% 33% 8% 25% 22% 3% 33% 3% 8% Game apps News apps Weather apps Educational apps 51% 15% 26% Business apps 19% 6% 3% Trading apps 15% 1% 2% 2% 1% Payment gateway apps 17% Transport apps 29% 25% 6% Search tool apps Q: Are you using these types of mobile apps on your phone 9 Base Feature or smartphone owners 936 878 1,397

Mobile banking and mobile money used in BD 1% 9% Use of mobiles for financial transactions (% of feature or smartphone owners) 95% 88% 8% 7% 6% 63% 5% 4% 3% 33% 2% 1% % 8% 3% 1% 2% 3% 1% 2% 2% mobile banking mobile money both Do not use mobiles for financial transactions Q: Do you ever use Mobile phone for financial transactions: to send or receive money Base Feature or smartphone users 936 878 1,397

Awareness of platforms (for ecommerce) highest in IN; BD lags behind in most categories 1% Awareness of platforms (% of internet users) 9% 8% 7% 6% 5% 4% 3% 2% 1% % 32% 24% 23% 21% 14% 49% Goods/products (Amazon, Aliexpress, ebay) 6% Tickets and appointments (movie/railway/ doctor appointments) 46% 45% 19% 29% 38% Transport/ taxi services (Uber,) 16% 34% % 21% Microwork/freelance (Upwork, Fiverr) 13% 42% Bangladesh Cambodia Pakistan India 29% 29% 23% 1% 3% 4% Hired help Accommodation (AirBnB) 18% 2% 3% % Other Q: Have you heard of these opportunities to buy/sell goods or services over the internet or apps as just defined? 1 Base Internet users 266 84 919

Usage of platforms (for purchase): e-commerce are most used in IN. Low usage of platforms in KH 1% 9% Usage of platforms for purchase of goods/services (% of internet users aware of platforms) 8% 7% 6% 5% 4% 3% 2% 1% % 12% 7% 6% 7% 2% 5% 1% 4% 3% 1% 3% 3% % 3% 3% 4% % 1% 5% % % Transport/ taxi services (e.g., Uber,) Goods/products (e.g., Amazon, Aliexpress, ebay) Microwork/freelance (e.g., Upwork, Fiverr) Tickets and appointments (e.g., movie/railway/ doctor appointments) Hired help Accommodation (e.g., AirBnB) Other Q: Have you ever bought any of the following goods or services through the internet or apps? 2 Base: Respondents who are aware of the platforms *Bases are low for BD Base : Internet users who are aware of the Platforms Transport/ taxi services (Uber,) 59 259 396 Goods/products (Amazon, Aliexpress, ebay) 7 276 429 Microwork/freelance (Upwork, Fiverr) 43 288 22 Tickets and appointments (movie/railway/ doctor appointments) 7 185 49 Hired help 4 355 258 Accommodation (AirBnB) 32 29 265 Other 4 14 34

Lack of understanding of what the Internet is (BD, IN) and how to use it (KH) are key barriers getting online 1% 9% 8% 7% 6% Reasons for not using Internet (% of non-users) % 1% 2% 2% 3% 1% 5% 1% 4% 1% 9% 18% 11% Other 7% 41% 8% No time, too busy Too expensive 5% 9% Not available in my area (no mobile coverage) 4% I don t know how to use it 3% 67% 23% 64% No interest / not useful 2% No access device computer /smartphone 1% 21% I don t know what the internet is % Q: What is the main reason why you do not use the Internet? Base Non internet Users 1,754 1,32 4,151 3

Main reason for not using the Internet more than they currently use: Varies by country Main limitation for Internet use (% of Internet users) 1% 9% 8% 7% 6% 5% 4% 3% 2% 1% % 1% % 2% 2% 15% % 2% 2% 1% 22% 3% 2% 7% 18% 19% 21% 33% % 5% 7% 27% 11% Other No Internet connection Find it difficult use Not allowed to use it Worried about virus/malware Privacy concern Speed of Internet Lack of content in my language Data cost Lack of time No limitation Q: What is the main limitation on your use of the internet? 4 Base Internet Users 266 84 919

LatAm

Percentages Mobile Access by location - LatAm 95 9 9 93 9 85 8 84 87 84 83 81 83 82 75 7 ARG COL GUA PRGY PRGY Urban Rural

Percentages 8 Smartphone penetration by location - LatAm 6 73 69 65 65 64 58 56 52 4 4 44 2 ARG COL PER PRGY GUA Urban Rural

Mobile uses: Traditional vs Non-traditional 8. 7. 6. 5. 4. 3. 2. 1. Traditional: Online or offline Not-related to applications Non-traditional: Related to applications (necessary condition). Rural Urban Rural Urban Rural Urban Rural Urban Rural Urban ARG COL GUA PER PRGY Traditional mobile uses Non-traditional mobile uses After Access Survey - LATAM 217. Author s own elaboration.

Main reason for not owning a Smartphone 13. 17.3 5.1 8.2 6. 13.8 15.8 17. 3.2 35. 4.7 37.6 29.3 22.7 3. 34.7 4.5 38.4 47.8 17. ARG COL GUA PRGY PER Do not need one Cannot afford one Complicate to use Others After Access Survey - LATAM 217. Author s own elaboration.

Internet Activities: Education, Work and Government related 5. 45. 4. 35. 3. 25. 2. 15. 1. 5.. ARG COL GUA PER PRGY Education Work Government After Access Survey - LATAM 217. Author s own elaboration.

Main reason for not using Internet PER 9.7 7. 7.4 49.6 26.4 PRGY 33.7 2.4 16.6 26.4 3. GUA 17.7 8.5 16.5 41.4 16. COL 28.2 1.9 1.3 44.6 6.2 ARG 7.1 14.3 37.3 28. 13.2 Do not know what the Internet is No interest Other No access to Internet enables devices Do not know how to use it After Access Survey - LATAM 217. Author s own elaboration.

Percentages Social media use by location - LatAm 112.5 9 67.5 45 22.5 89 8 71 7 45 7 65 54 62 37 COL PER ARG GUA PRGY Urban Rural

Percentages Mobile phone penetration by gender - LatAm 97.5 9 82.5 89 91 88 87 82 8 85 88 82 86 75 67.5 COL GUA PER PRGY ARG Male Female

Percentages Smartphone penetration by gender - LatAm 8 71 74 6 65 62 62 59 59 6 4 53 47 2 ARG COL PER PRGY GUA Male Female

Percentages Internet use by gender - LatAm 1 8 6 78 78 78 68 75 75 67 4 56 55 51 2 COL PER ARG GUA PRGY Male Female

Percentages Years of Internet use by gender - LatAm 1 9 7.5 8 7 7 7 5 6 6 6 4 5 2.5 ARG COL PRGY GUA PER Male Female

Percentages Do you use Internet for work related by gender - LatAm 4 38 37 3 29 29 29 2 2 19 22 17 16 1 PER ARG GUA COL PRGY Male Female

Percentages Social media use by gender - LatAm 112.5 9 87 86 67.5 71 62 68 71 63 45 54 54 49 22.5 COL PER ARG GUA PRGY Male Female

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