The small business support network 4 September 3 October Supporting your business every step of the way Letʼs make it happen optus.com.aubusiness 1417300 0917
We re b i g believers in small business ipad. Flat-out-productive. Why Optus? Mobiles for every budget Whatever your budget, find the right mobiles at the right price for your business. Fast and reliable network Take care of business fast on 4G Plus our fastest network ever. Now covering 96% of the Australian population. Optus Loop A smarter, simpler way to manage unified communications in the cloud. My Optus App Manage your account on the go, track your data usage, pay bills and more. Download My Optus App on the App Store or Google Play. 35 on Mobile Broadband Business plan Minimum total cost over 24 months 840. ipad 32GB 0 upfront device on 35 Mobile Broadband Business plan. 10GB data per month included. Additional data 101GB. Cost of data 0.0034 per 1MB. = Fair Go Policy applies. Available in selected premises. Google Play is a trademark of Google Inc. App Store is a trademark of Apple Inc. My Optus App: Usage info may be delayed by up to 48 hours. The app does not support large fleet accounts with small business plans. 4G Coverage: The Optus 4G Plus network is available in all capital cities and hundreds of metro, regional and holiday towns with a compatible device and plan. Coverage and speed will vary by device and location. Check coverage at optus.com.aucoverage 2 Cancellation: Your device repayments are reduced by a monthly credit. If you need to cancel your plan there are no plan cancellation fees, simply pay out the full remaining cost of your device which will include any amount that Optus was going to cover. Additional data: Automatically charged at 101GB up to 150GB. If you use more than 150GB we may continue to charge you at the same rates or restrict your data use until next billing period. 3
Optus Loop Get in the Loop The smarter, simpler way to communicate. Introducing Optus Loop an office phone system unlike any other. Rather than rely on outdated hardware, it allows you to get everything you need from a simple app. Answer calls on eligible devices, be connected anywhere there s internet, pay for what you need, enjoy automatic updates and have the comfort of knowing all your data is safely stored in the cloud. Unlimited standard calls to local, national, 131300 and mobile numbers + 25 international destinations Site Package per month with 10 numbers, Auto Attendant, Call Queue, Music on Hold, Voicemail and Office Anywhere Portal 60mth per first user = 50 Optus Loop Plus Ultimate Plan + 10month Site Package (per site) Requires a fixed internet connection. Minimum total cost over 24 months 1,440 for first user incl. 10month Site Package fee. Minimum total cost is 1,220 for each additional user. Excludes internet plan costs. Only 50month per each additional user. Site fee not required. Auto Attendant Present your company as capable of handling all customer enquiries with this fully automated answering system. Greet and direct callers to specific departments or staff members by offering unique dialling options; e.g. Press 1 for sales, 2 for service, 3 for support. Even if every call is being routed to only one person, your virtual receptionist will help them be prepared with all the relevant answers on hand. Web Portals Set up your business phone system in incredible detail with three simple web portals for your desktop, tablet or eligible smartphone. Control who your users are, what calls can they make and where incoming calls are delivered to even what device users receive calls on. Make it happen with Optus Loop Free remote install offer + 45 per user value For all new Optus Loop customers who purchase a 24 or above month contract. Offer ends 30917. Remote Install includes: Remote set up of Loop features Remote set up of end users The portals are also a window into your company s calling history, giving you greater visibility of the calls your team are fielding and following up on. optus.com.auoptusloop 13 LOOP Fair Go Policy applies. Visit optus.com.auoptusloop for full terms and conditions. Available to business customers with an ABNACN. All Pricing listed is inclusive of GST. Site Package Minimum Total Cost includes monthly cost of selected Optus Loop plan plus minimum 10 per month Site Package required for each Optus Loop Site for the life of the plan. Each Site Package includes 10 Optus Loop Numbers, 1 Auto Attendant, 1 Call Queue, 1 Office Anywhere, 1 Voicemail Portal and Site Admin Portal. An Optus Loop Site is a location defined by a number range and the above features associated with that number range. Multiple `sites' may be at the same physical location. Internet Connection All Optus Loop plans require a fixed andor mobile internet connection, depending on the plan you choose. The cost of Optus Loop plans does not include the cost of your internet plan connection. The type and cost of broadband connection will depend on individual customer needs and requirements. Only Optus Loop IP handsets can be used. Internet usage fees: Customer needs to check with their internet service provider; if they exceed data plan allowance, additional usage fees or capping may apply Optional features can be purchased at additional cost. Serviceability: Service qualification will be required for desk phones. Not needed for Optus mobile devices. In order to receive the Service, you must have a Broadband connection capable of handling 100Kbps on uncongested upstream and downstream bandwidth per call for optimal quality. Optus is not responsible for other service provider broadband issues impacting the Optus Loop product. The Optus Loop service also requires the capability to connect Optus equipment to the Broadband Network. Installation fees may apply if you request a Professional or Remote installation (respectively from 250 and 45 per user) where a self-install option is not available. If you are considering a Professional Installation you are required to first pay a Site Audit fee of 250, which will credited to the cost of the Professional Installation fee if that goes ahead. If you change plans during your contract term to a plan of lower value, you need to go through special pricing unit (call 1300 617 648) or a rate plan change fee of 99 applies if you are moving to a plan of higher value. Month to month customers may change their plan with no fee. Cancellation: If you cancel any or all services within the committed term, you may be charged a cancellation fee. All plans have the ability to purchase IP handsets. Some plans allow the ability to finance IP handsets over contract term. International call rates: can be found at optus.com.auworldsaver. Other rates are available at optus.com.austandardagreements. 4 5
Business offers Mobile Hard work serious play Mobile solutions Business offers Devices Business Lease Minimum total cost over 24 months 45 70 90 105 130 1,080 1,680 2,160 2,520 3,120 80mth Minimum total cost for 24 months 1,920 70 Business Plan + 10 phone 4.5GB data Additional data 101GB - 5.8 Infinity display with QuadHD+ resolution - 12MP Dual Pixel camera Data Additional data 101GB. 1.5GB 4.5GB 8GB 15GB 30GB Unlimited talk and text Standard Australian mobiles and landlines. 131300 numbers and voicemail. Standard national and international SMS and MMS to selected countries. Unlimited international minutes Standard international calls to landlines and mobiles to selected countries. Unlimited international roaming calls Standard national and international calls and SMS (excludes MMS) in selected countries. - To 14 selected countries - - - International roaming data For use in selected countries. - - - 1GB 1GB Optus Travel Pack Activate to get unlimited standard national and international talk and SMS plus 100MB of data to use per day in over 90 selected countries. Activate for 5 per day - - + Flex up After 12 months on this plan, you have the option to pay a one-off fee of 99, return the original mobile handset to Optus in good working order (damage fees apply if it is damaged) and recontract on a new 24 month plan. Data pool Combine any of our latest My Plan Business (including SIM + Tech Fund), My Business Flex, Business Lease and My Mobile Broadband Business plans on the one bill to pool and share the data. Your phone repayments are reduced by a monthly credit. If you need to cancel your plan there are no plan cancellation fees, simply pay out the full remaining cost of your phone which will include any amount that Optus was going to cover. 6 Business Lease plans allow you to lease an eligible device on a 24 month plan and use it to access the Optus network. You do not own the device and you must return the device to Optus in good working order at the end of your contract. If it is not in good working order, you ll pay a damage fee of up to 499. If the phone gets damaged during your lease and you d like to have it fixed, you need to pay to have it repaired by Optus or the manufacturer (excludes warrantyconsumer guarantee claims). You can offer to purchase the device at the end of your 24 month lease contract for fair market value (which we ll advise at the time). If you don t return the device at the end of your contract term, you ll continue to pay monthly device charges for up to 6 months (as well as your plan fees). At that point, if you still don't return the device, you will have to pay us a non-return fee (the fair market value of the device which we ll advise at the time) and you will own the device. After 12 months you can upgrade the device by paying a one-off fee of 99. To do this you need to return the current device in good working order to Optus and get a new device on a new 24-month plan. If the current device is damaged, you ll pay a damage fee. If you don t return the current device within 14 days of your new contract you ll have to pay for the device at its fair market value. Cancellation: If you cancel at any time within the 24 month contract term you will be charged a plan cancellation fee, pro-rated monthly for your remaining contract term. Additionally, if you cancel in the first 18 months you ll have to keep the phone and pay all monthly device charges (which will be increased by any device credits lost as a result of early cancellation) for the remainder of the contract term. If you cancel in the last 6 months of your 24 month contract, you can either return the device to us or make an offer to purchase it at fair market value (which we ll advise at the time). If you choose to return the device, you ll pay 99 if it s in good working order or a damage fee of up to 499 if it s damaged. International minutes: To standard numbers only. Yes international rates apply for non-included usage. See optus.com.aubizinternational for selected countries. Additional data: Additional data automatically charged at 101GB. If you use more than 150GB we may continue to charge you at the same rates or restrict your data use until next billing period. Data pool: Any unused data in the Data Pool expires at the end of the month. Optus Travel Pack: Gives you unlimited standard national and international talk, SMS and up to 100MB of data to use in Zone 1 countries per day. For list of countries see optus.com.aubiztravel You must activate each day of Optus Travel Pack prior to use and if you activate multiple consecutive days, the data allowance will accumulate for use anytime over the consecutive day period. If you exceed your daily or accumulated usage, standard data roaming charges will apply. Any data provided as part of an Optus Travel Pack is not shareable and will not form part of any Data Pool. Any unused days of Optus Travel Pack are forfeited and cannot be rolled over to the next billing month. International roaming: 105130 plans gives you unlimited standard national and international talk, SMS (excludes MMS) and an included amount of data to use in Zone 1 countries per month. For list of countries see optus.com.aubiztravel If you exceed your included data allowance then standard data roaming charges will apply. Any unused included data for the month is forfeited and cannot be rolled over to the next billing month. For 105130 plans, International Roaming will be switched on when you activate your plan. 7
Your biggest supporter We re here to support our customers. Our experienced team provide tailored solutions that are not just cost-effective, but which deliver real value for money. As a locally based business, we can offer access to comprehensive knowledge and understanding of the area that other businesses can benefit from. Our team is very solution-driven and offers guaranteed support for businesses. It s satisfying for us to know that our expertise can save businesses time and money. is around the corner Expert advice from your local business telecommunications partner 8 To find your local Optus Business Centre, visit optus.com.aubusinessbusiness-centre