Welcome to In The Know QBO Monthly Update Webinar (US Region)

Welcome to In The Know QBO Monthly Update Webinar (US Region) Host: Wayne Daley We will start at 11:30 am (Pacific)

Host Wayne Daley Service and Support Specialist, Senior About Wayne National Accounts Care Team Passion for Improving Processes to Save Time 3.5 Years at Intuit Tucson, AZ My name is Wayne Daley, and I will be your host for the next 60 minutes I am proud to be on the National Accounts team assisting our Large Firm Diamond ProAdvisors I have a passion for Improving existing processes or building new ones in an effort to improve workflow and save time I have been supporting accountants and their clients 18 years, 10 of those with Intuit, the last 3.5 years with National Accounts Managed Care Team I love living in Tucson, AZ and riding motorcycles with my bride

Agenda CPE Process & Learning Objectives Announcements & QuickBooks Product Updates QuickBooks Online Accountant Practice Management Slack Integration for Project Management Creating Projects and Tasks for Firm Work Permanently remove clients from your client list New Connect to Paypal App US Region Only: Other Regions may or may not include features discussed during In The Know. Where features are available in non US regions, experience may not be consistent with webinar content. The agenda for the April 26 th, 2018 In The Know webinar

CPE Process In order to receive CPE credit: You must answer all polling questions throughout the training This webinar is eligible for up to 1.0 hours of CPE CPE certificates are emailed directly to you within 3 weeks of the training date to the email address you used to register TIP: Add accountant_training@intuit.com to your approved email sender list. Or, check your SPAM folder. Intuit Proprietary and Confidential CPE certificates are e-mailed directly to you within 3 weeks to the same email address used to register. TIP: Add accountant_training@intuit.com to your approved email sender list. Or, check your SPAM folder. You must keep a copy for your records.

CPE Learning Objectives April 26, 2018 Identify recent updates and new features added to QuickBooks Online Integrate Slack communications into Practice Management Organize client list by permanently removing former clients Identify ProAdvisor training opportunities and options for CPE credits Assist QuickBooks Online clients with the new Connect to PayPal app Summarize updates regarding report organization in client company At the conclusion of this activity, participants should be able to:

Free Training Events Basic to Advanced QuickBooks Online for Accounting Professionals Courses are designed and presented by Advanced Certified ProAdvisors Most include CPE www.qbtrainingevents.com Webinars In-Person Training Events Virtual Conference Events Weekly webinars to help you grow your practice, and become a trusted advisor: Sample Topics: - Certification Training - Increase your Profitability with Schedule C Clients - Manage and Scale your Accounting & Tax Firm In-person training tour visiting many location across the U.S. - Coming in May 2018 Free training, CPE and networking with your peers and Intuit product experts. - Coming in March 2018 Excellent ProAdvisor Resource: QuickBooks University https://www.qbtrainingevents.com Free Training Events, many that provide CPE credits through Webinars Virtual Events and In Person Training It will be worth your time to take a look to see what is available. A link will be provided in the handout and in the follow up email

QuickBooks University Page - www.qbtrainingevents.com When viewing the Intuit Accountant University main page You have access to additional training opportunities To view these, click the QuickBooks Tutorial link Link: https://quickbooks.intuit.com/tutorials/accountant-webinars-events

QuickBooks Online and QuickBooks Online Accountant Tutorials (https://quickbooks.intuit.com/tutorials/) More free training, not only for you but also for your clients Training topics are divided into 'Small Business and Accountants' They are also displayed by topic to allow you to quickly find what you need

We also have a support site dedicated to providing the support articles you need fast the Accountant Help Hub. Please visit this page and save the link this is a resource designed to help you find the answers you need fast. The link will be provided in the handout and in the follow up email message you will receive at the end of this webinar. Link: https://community.intuit.com/quickbooks-accountant-us-en

Most of the program and feature updates you see during the In The Know webinar are a direct result of customer feedback! ** This is why you hear me constantly remind you to provide your feedback in the Questions window ** We have another resource for you to provide your suggestions to us: The QuickBooks Online Feature Requests See topics with the highest number of votes and what action is being taken by Intuit for these features (Under Review, Planned,Started) Searchable: You can browse by topic in the right hand panel You can also search for existing topics using the I suggest you field

By entering text in the I suggest you field, you will see topics listed that contain your text and From there you can vote on any of the topics that match your suggestion OR determine if a new topic needs to be entered Remember: The squeaky wheel gets the grease Link to the QuickBooks Online Feature Request webpage: http://feedback.qbo.intuit.com/forums/168199-quickbooks-online-feature-requests

Program Updates April 26, 2018 QuickBooks Online: Redesigned Invoice Templates Progress Invoicing Update New Bank Feeds Process Update New reports Landing Page ProAdvisor Training: QuickBooks Self-Employed We re going to quickly cover some program updates A few of the topics have been presented in prior In The Know events Links will be provided in the handout to these presentations

QuickBooks Online Redesigned Invoice Templates April 26, 2018 Invoice Email enhancements to help your business get paid faster. QuickBooks Online customers in the US will see the new invoice emails by the end of April. The enhancement to the invoice e-mail template will help our users better highlight their brand. One of the key enhancements is adding more invoice information into the body of the e-mail. This will help end-customers easily see what's on the invoice quickly which will help business get paid faster. We've made these changes as a response to feedback from customers

Prior Invoice Experience New Invoice Experience Customer can now view the invoice details in the email: Customer Address Invoice Line Item Details Subtotal and Discount Additional Footer Message Business Address Customer would have to click View Invoice button to review invoice details and then click another button to pay. Better highlight your brand as a small business and customize your emails. You can now choose your accent color and highlight your logo. Preferences you've set for your invoice template now carry over to your invoice email. Look good on mobile devices. The new invoice email is responsive to any screen size, so your users don't have to "pinch and zoom". Your customers can now easily view and pay your invoices wherever they are. Get paid faster. Allow your customers to easily and quickly review their invoices right in their email, rather than needing to click and load the invoice on a separate webpage, or open an attachment. For more detailed information, review the Community Help Article: https://community.intuit.com/articles/1679723-redesigned-html-invoice-templates-inquickbooks-online

QuickBooks Online Progress Invoicing Update April 26, 2018 Available to all QBO subscriptions First previewed in October 2017 and then announced this past February, we are proud to share that Progress Invoicing in 100% rolled out to all QBO subscribers by the end of May. We've made these changes as a response to feedback from customers

View on Mobile Device Billing for a project that stretches over days, weeks, months, or sometimes even years is painful when the accounting software you're using doesn't connect individual invoices and show them together for you in the context of the same body of work. Progress invoicing aims to alleviate the pain of incremental billing for small businesses and provide them with confidence that with QBO they can bill the way they want. Complete details regarding this feature are available through our community article: https://community.intuit.com/articles/1659786-progress-invoicing-for-quickbooks-online

QuickBooks Online Set Up Bank Feeds from Chart of Accounts April 26, 2018 Ability to connect bank feed to accounts from Action menu In response to customer feedback requesting a quicker method for adding bank feeds to new accounts

Users now have the ability to connect Bank Feeds directly in the Chart of Accounts Open the Chart of Accounts (Gear > Chart of Accounts) The process in the past for connecting a new account to bank feeds involved multiple areas in QBO. First, create the account in the Chart of Accounts and then go to Banking to connect the Bank Feed We ve added the ability to stay in the Chart of Accounts section to connect Bank Feeds to the new account

Users now have the ability to connect bank feed directly from the Chart of Accounts view The account Type is required to be Bank to have the new Connect bank link in the Action menu.

QuickBooks Online New Reports Landing Page April 26, 2018 Ability to quickly organize commonly used and create custom reports A re-design of the reports landing page with new features and functionality such as favorites, updated content, and new illustrations.

Pre-recorded video content presented during live event can be viewed at the In The Know webinar hub. https://community.intuit.com/articles/1463613 Video content displayed during live event available in April 26 th event recording Visit the In The Know Webinar Hub to view: https://community.intuit.com/articles/1463613

ProAdvisor Training Added Specialized Training April 26, 2018 Improve skills and knowledge in clients QuickBooks Self-Employed In response to ProAdvisors requesting additional training on specific versions of QBO, we ve added training for QuickBooks Self-Employed to the Training Tab in the new ProAdvisor experience.

Review the training details Login to QBOA Click the ProAdvisor link Select the Training tab Scroll to Specialty Courses Click the title Login at https://qbo.intuit.com QuickBooks Self Employed training is available in the Specialty Courses section on the Training tab Click the title to review the complete details for the training topic

QuickBooks Self-Employed This training will provide insight to identifying and understanding the advantage of offering the Self-Employed version to clients, setting up the company, transaction handling, and speaking points for accountants. Topics Covered Who are the self employed and what do they need? How clients are using QuickBooks Self-Employed Analyzing your client s needs Adding a new QuickBooks Self-Employed client Adding Value as an Accountant contains 7 Lessons, including: Your role Best practices for year end Preparing year end taxes Best practice for quarterly taxes PROS: Available 24/7: No need to signup for a live event on a specific date and time Access to the information you need on your schedule CONS: No CPE Credits for this training (at this time) If You Are Interested in the QuickBooks Self-Employed Training and would like CPE Credit QuickBooks University Training Event: April 27, 2018. 12:00 pm - 2:00 pm PST QuickBooks Self-Employed Specialty Training, offering 2 CPE Credits https://attendee.gotowebinar.com/register/2794785225000414721

All-new Connect to PayPal App April 26, 2018 Import PayPal transactions into QuickBooks seamlessly.

Presenter Brandi Black Sr. Customer Experience Specialist About Brandi Team: Partners & Developers Passion: Connecting our customers to an Ecosystem of opportunities 6 years at Intuit Tucson, AZ Hello everyone, my name is Brandi Black and I am a Senior Customer Experience Specialist in the Partner and Developer space of QuickBooks Online. I love connecting our customers to an ecosystem of opportunities and apps.

We currently have 2 different types of connections for PayPal. 1) the bank feeds, 2) the Sync with PayPal app. They both bring in PayPal transaction data, however they both complete this task in vastly different ways. Over the last year, our product development team has worked diligently to create a platform that allows data-in apps to present the transaction data, like bank feeds currently does, so that the user is then able to have more control over what is added to their books. Today, we present to you the all-new Connect to PayPal app. Community Articles (References) Connect to PayPal Guide: https://community.intuit.com/articles/1649794 Connect to PayPal FAQs: https://community.intuit.com/articles/1696508 Switching from Bank Feeds to Connect to PayPal: https://community.intuit.com/articles/1658505

With the all new Connect to PayPal app, you now have best of both worlds! We listened to your feedback about how our current connections work or don t work, and built an app with the best features of both the bank feeds connection and the current Sync to PayPal app. You now can review each transaction, just like the bank feeds, allowing you to have more control of what is added to your books, how and when On this screen you will see the gross and net sales, along with the fees, related to each sales transaction

1 - You now have the ability to choose to record income transactions as either a sales receipt or a deposit. 2 - With a click of a button you can view and edit any additional details about the transaction before adding it to your book. 3 - And as a nice little perk, we now provide you with the link to easily refer back to the original transaction in PayPal. Note: to view the transaction you will be required to sign-in to your PayPal account.

QBOA Practice Management April 26, 2018 Slack integration: Get notifications on tasks in Slack Create projects and tasks for firm work Permanently remove clients from your client list We have a few product updates to cover for QuickBooks Online Accountant Practice Management

Presenter Michael Hitchcock Product Manager About Michael Product leader for QBOA Practice Mgmt Passionate about helping accountants embrace the cloud to manage their practice 4 years at Intuit Lives in San Francisco, CA Works in Mountain View, CA

We observed and talked to accountants and LEARNED 3 BIG THINGS about their work: 1: It s completely deadline-driven...and the number of deadlines is insane! 2: Accountants use tools & processes to create structure...trying to make sure nothing falls through the cracks 3: Tools require constant maintenance...and none of them live where accountants do the actual work Missing a deadline Numerous tools Context switching We used these learnings as the foundation to build the mission and vision for QBOA Practice Management

Practice Management Mission We want to give accountants confidence that nothing will fall through the cracks without creating a maintenance burden for their team Practice Management Vision QBOA is the one place to manage all your clients and work across all your services (books, tax, payroll, and 3P apps) Today, we ll focus on the manage all your clients aspect of the vision

1. Slack integration What we ve heard from accountants From: My team is telling me that they aren t receiving notifications when I assign them work. That makes it really hard to get my staff to switch to QBOA Work. To: We were able to switch from Basecamp and Dropbox to this and it s going to save me over $400 a month! Capabilities and features Notifications when work is assigned to your staff and when someone modifies a project / task Reminders to ensure you meet client deadlines Release timing Beta started in Feb (65 firms worldwide) Roll out begins today (starting with 10% of firms)

2. Firm Work What we ve heard from accountants ⅓ of all the work we do is internal - it s not specific to a particular client. Capabilities and features Enable creating and filtering work that is not assigned to a client Release timing Roll out begins Friday, April 27

3. Delete clients from client list What we ve heard from accountants I m worried that I ll be accused of wrongdoing because I still have access to the books for a former client. I don t want to be reminded of client relationships that dissolved years ago. Capabilities and features Enable accountants to permanently remove clients from their client list in QBOA Removes access to client s QBO data Removes access to Trial Balance data in QBOA Does not remove the data in Firm Books (e.g. invoicing) Release timing Released in mid-feb

Webinar Links In The Know Webinar https://community.intuit.com/articles/1463613 QuickBooks Training www.qbtrainingevents.com Accountant Help Hub https://community.intuit.com/quickbooks-accountant-us-en QuickBooks Online Feature Requests http://feedback.qbo.intuit.com/forums/168199-quickbooks-online-feature-requests Links we ve discussed today In The Know Webinar https://community.intuit.com/articles/1463613 QuickBooks Training www.qbtrainingevents.com Accountant Help Hub https://community.intuit.com/quickbooks-accountant-us-en QuickBooks Online Feature Requests http://feedback.qbo.intuit.com/forums/168199-quickbooks-online-feature-requests

Thank You for Attending Accountants Help Hub Accountant blog YouTube channel Online Feature Request website Links for these resources are available in the Handout document and will also be sent to you in the email following this training Additional resources related to today s Training Session. This event has been recorded, and the recording will be posted in about a week, here: https://community.intuit.com/articles/1463613-quickbooks-in-the-know-webinar-hub Accountant blog https://www.firmofthefuture.com/ YouTube channel https://www.youtube.com/user/intuit https://www.youtube.com/user/quickbooks

Thank You for Attending! Have a Wonderful Rest of Your Day.