Packet Core 2010 Training Programs. Catalog of Course Descriptions

Packet Core 2010 Training Programs Catalog of Course Descriptions

Page 2 Catalog of Course Descriptions INTRODUCTION...4 EVOLVED PACKET CORE (EPC) SYSTEM SURVEY...5 EPC SIGNALING...9 GPRS SYSTEM SURVEY...12 SGSN 2010A DELTA...15 GGSN 2010 DELTA...17 SGSN-MME 2010B DELTA...19 GGSN-MPG 2010B DELTA...22 GGSN 2010 NETWORK ENGINEER...24 GGSN-MPG 2010 OPERATION & CONFIGURATION...27 SGSN-MME 2010 SYSTEM ADMINISTRATION...29 SGSN 2010 CONFIGURATION...32 MME 2010 CONFIGURATION...36 MME SYSTEM ADMINISTRATION...39 SGSN-MME TROUBLESHOOTING...42 SGSN-MME MAINTENANCE...45 CPG 2010 OPERATION & CONFIGURATION...47 EPC HSS/SLF 5.0 OPERATION AND CONFIGURATION...51 Commercial in Confidence 2

Page 3 SACC 6 OVERVIEW...54 SACC E2E CONTROL...57 SASN 2010 OPERATION AND CONFIGURATION...60 SASN 2010 MAINTENANCE AND ADMINISTRATION...63 SAPC 2010 OPERATION AND CONFIGURATION...66 GGSN 2010 CONFIGURATION FOR SACC...69 SAPC & SASN SYSTEM ADMINISTRATOR...71 SGSN POOL INTRODUCTION...74 SGSN POOL PROXY R1 OPERATION AND CONFIGURATION...76 IP NETWORKING...78 ERICSSON WCDMA SYSTEM OVERVIEW...82 TELECOM SERVER PLATFORM (TSP) 6 OPERATION AND MAINTENANCE...85 GB OVER IP INTRODUCTION...89 IU OVER IP INTRODUCTION...92 SMARTEDGE R6 SYSTEM OPERATION AND MAINTENANCE...95 GSM SYSTEM SURVEY...97 Commercial in Confidence 3

Page 4 Introduction Ericsson has developed a comprehensive Training Programs service to satisfy the competence needs of our customers, from exploring new business opportunities to expertise required for operating a network. The Training Programs service is delineated into packages that have been developed to offer clearly defined, yet flexible training to target system and technology areas. Each package is divided into flows, to target specific functional areas within your organization for optimal benefits. Service delivery is supported using various delivery methods including: Icon Delivery Method Instructor Led Training (ILT) Seminar (SEM) Workshop (WS) Virtual Classroom Training (VCT) Web Based Learning/eLearning (WBL) Structured Knowledge Transfer (SKT) Delivery Enablers Remote Training Lab (RTL) Commercial in Confidence 4

Evolved Packet Core (EPC) System Survey Description LZU 108 7977 R2A With the emergence of Long Term Evolution (LTE) as the future proof technology, this course is designed to examine how Evolved Packet Core (EPC) can become an integral part of the Evolved Packet System (EPS). EPC is the next generation technology that provides users with access to packet data services. This technology is an evolution from GSM, GPRS, EDGE and WCDMA technology that enables interconnectivity from RAN perspectives so that users could stay connected to their mobile network. This is an introductory course aimed at providing an overview of EPC infrastructure and its associated nodes, EPC protocols and interfaces, EPC mobility architecture, EPC transport domain and operation and maintenance of EPC. This is an ideal course for those who wish to gain fundamental technical understanding for topics such as Access Point Names (APNs), IP connectivity, bearers and QoS, user plane, signaling plane from an end-to-end perspective. Learning objectives On completion of this course the participants will be able to: 1 Get an overview of the EPC 1.1 Show the evolution of GPRS for GSM & WCDMA nodes and functionality to EPS. 1.2 Describe EPC according to 3GPP R8. 1.3 Describe the Ericsson Evolved Packet System (EPS) inclusive of LTE and EPC. 1.4 Explain the benefits of Ericsson EPS to the operator and end user. 2 Explain the infrastructure of EPC 2.1 Describe the function of Mobile Management Entity (MME), Home Subscriber Server (HSS), Policy and Charging Rules Function (PCRF), Serving Gateway (SGW), Packet Data Network Gateway (PGW), Domain Name System (DNS) and IP Multimedia Subsystem (IMS). 2.2 Describe the SGSN-MME node and features. 2.3 Describe the HSS node and features. 2.4 Describe the Service Aware Policy Controller (SAPC) node which provides PCRF functionality. 2.5 Describe Converged Packet Gateway (CPG) node which provides SGW and PGW functionality. 2.6 Describe Mobile Packet Gateway (GGSN-MPG) node which also provides SGW & PGW functionality. 2.7 Describe IPWorks node which provides DNS functionality. 2.8 Describe IMS Common System (ICS) nodes which provide IMS core network functionality. 5

3 Overview of Converged Packet Gateway (CPG) 2010B 3.1 Identify the supported interfaces and nodes that provide inter-working with the CPG. 3.2 Analyze the architecture of the CPG in terms of its hardware and software components. 3.3 Understand the capacity, characteristics and ISP of the CPG. 3.4 Describe the new router features in SmartEdge Operating System (SEOS) 3.5 Understand on an overview level the general In Service Performance features of the CPG with session resilience. 4 Overview of SGSN-MME 2010B 4.1 Describe the functions and hardware of the Wireless Packet Platform (WPP) based SGSN-MME 2010B. 4.2 List the main hardware components in the SGSN-MME 2010B. 4.3 Illustrate the SGSN-MME 2010B features and functions used to connect the user to the EPS network. 5 Overview of GGSN-MPG 2010B 5.1 Describe the features of the GGSN-MPG 2010B that provide EPC functionality 5.2 Describe the hardware components of the GGSN-MPG 2010B 5.3 Illustrate the MPG functionality that provides LTE/WCDMA/GSM session continuity 6 EPC Protocols and Interfaces 6.1 Explain the different protocols and interfaces of EPC 6.2 Describe the different interfaces and their functions. 6.3 Describe the GTPv2 protocol and usage scenario. 6.4 Explain the PDN connection and bearers. 6.5 Describe PDN types for IPv4 & IPv6. 6.6 Describe charging services for EPC. 7 Explain the mobility architecture of EPC 7.1 List traffic scenarios for mobility, handover, session continuity and voice traffic. 7.2 Describe user plane (bearers) and signaling plane during mobility scenarios. 7.3 Describe APNs and Quality of Service. 8 Describe the transport domain of EPC 8.1 Mobile Packet Backbone Network. 8.2 Packet RAN. 9 Explain the Operations & Maintenance System of EPC 9.1 OSS-RC overview. 9.2 Explain OSS-RC functions. 9.3 Understand basic software and hardware management on the CPG. 9.4 Understand concepts related to basic fault and performance monitoring on the CPG. 9.5 Explain the node management terminal implementation in SGSN-MME 2010B. 9.6 Describe the OSS-RC usage to operate and maintain the SGSN-MME 2010B. Commercial in Confidence 6

Target audience The target audience for this course is: Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Technicians, System Engineers, Service Engineers and Field Technicians. Prerequisites Some basic IP knowledge is desirable, but not necessary. Duration and class size The length of the course is 2 days and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Commercial in Confidence 7

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Overview of the EPC 1 hour Infrastructure of EPC 1 hour Overview of CPG 2010B Overview of SGSN-MME 2010B Overview of the GGSN-MPG 2010B 1.5 hour 1.5 hour 1 hour 2 EPC Protocols and Interfaces 1 hour EPC Mobility Architecture 1 hour EPC Transport Domain EPC Operations and Maintenance 1 hour 2 hour Commercial in Confidence 8

EPC Signaling Description LZU 108 7580 R3A Evolved Packet Core (EPC) is part of the Evolved Packet System (EPS) that provides packet data services to mobile communication. This course describes the protocols and signaling in the EPC infrastructure. It covers the interfaces in the EPC and also interworking with GPRS and non 3GPP architectures. Traffic cases for the EPC describing the various scenarios such as Mobility and Bearer are also explained. Learning objectives On completion of this course the participants will be able to: 1 Describe the EPC services 1.1 List and describe the function of the nodes in the EPC 2 Explain the EPC Interfaces 2.1 Describe the LTE Access Interfaces such as S1 and X2 2.2 Describe the EPC Core Interfaces such as S10, S11, S6a, S5 and S8 interfaces 2.3 Describe Interfaces to external networks such as Gxc and SGi 3 Explain the Signaling and Protocols between the nodes 3.1 List and Describe the protocols used in the EPC nodes 3.2 Describe the Control and User Planes in the EPC nodes 4 Understand, describe and explain how different traffic cases are handled by the EPC nodes 4.1 List nodes involved in traffic cases 4.2 Describe the Identity, Authentication and Location Management procedures 4.3 Describe the Session Management and QoS procedure 4.4 Describe selected Handover procedures 5 Explain the supporting services for EPC 5.1 Describe signaling from the Home Subscriber Server (HSS) and AAA 5.2 Explain the function of the Domain Name System (DNS) 5.3 Describe the DNS procedures for EPC 9

Target audience The target audience for this course is: Network Design Engineer, Network Deployment Engineer, Service Deployment Engineer, System Technician, System Engineer, Field Technician, Service Design Engineers. Prerequisites Participants should be familiar with Evolved Packet Core at Survey level. The EPC System Survey LZU 108 7977 course is a prerequisite. Having an understanding of GPRS and signaling in GPRS will be an advantage to participants in understanding EPC signaling concepts but is not strictly required. Duration and class size The length of the course is 2 days and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Commercial in Confidence 10

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 EPC Nodes and Services 1 hour EPC Interfaces 2 hour EPC Signaling and Protocols 2 hours 2 EPC Signaling and Protocols 1.5 hours Traffic Cases 4 hours Supporting Services 1.5 hour Commercial in Confidence 11

GPRS System Survey Description LZU 108 876 R9A The GPRS network remains to be the mainstream technology of choice to carry data over the modern GSM/EDGE/WCDMA mobile networks of today. The GPRS System Survey provides basic concepts in various areas of the network, both in the radio technology (GSM & WCDMA including EDGE & HSPA) and the core network. Topics covered in this course are such as network architecture, traffic flows, and node level features including transport technologies. This course is designed and catered for all knowledge levels, highlighting the Ericsson implementation of the GPRS technology. Learning objectives On completion of this course the participants will be able to: 1 Explain the purpose of implementing packet switching in the existing GSM/WCDMA systems 1.1 Identify the evolution of cellular packet data technology 1.2 Understand the differences between Circuit Switching (CS) and Packet Switching (PS) 1.3 Describe the GSM/WCDMA GPRS network architecture 1.4 Describe a few examples of GPRS applications 1.5 List GPRS terminal features 1.6 Explain briefly the network evolution of GSM/WCDMA into EPC 2 Explain on overview level the air interface in GPRS covering the GSM network, including EDGE 2.1 Explain GPRS radio resource management 2.2 Understand GPRS throughput announcement, coding schemes, number of timeslots allocated, protocol headers added to payload and cell change in GPRS 2.3 Describe EDGE enhancement compared to GSM 3 Explain on overview level the air interface covering the WCDMA networks including HSPA 3.1 Briefly understand the QoS concept 3.2 Describe the radio resource control states 3.3 Describe the user plane bearers for WCDMA systems 3.4 Understand how the bandwidth is managed across the air interface 3.5 Briefly understand HSPA. 4 Understand and briefly describe the GPRS traffic cases 4.1 Show the GPRS transport architecture 4.2 Explain the mobility management states 4.3 Describe session management procedures 12

4.4 List the Gb Concepts 4.5 Explain on an overview level SGSN Pool Proxy functionality 4.6 Introduce 3GDT features 5 List the functions and hardware for the WPP based SGSN for both GSM and WCDMA systems as well as GGSN based on M20/M120/M320 5.1 List the main hardware components in the GPRS network 5.2 Explain the GPRS connectivity 5.3 List the protocol stack in the GPRS interfaces 6 Describe the BSS and RAN architecture for GPRS in GSM/WCDMA 6.1 Understand the configuration for Gb over IP connected to the PCU 6.2 List the interfaces on the WCDMA RAN architecture 7 Explain on an overview level the packet switching network in Mobile-PBN 7.1 Understand architectural and function overview of Mobile-PBN 7.2 Describe the Mobile Soft Switch Network Structure 7.3 List the interfaces on the WCDMA RAN architecture 7.4 Understand IP transport as in GP and IP 7.5 Briefly understand DNS and Roaming 7.6 Briefly understand Corporate Connectivity Target audience The target audience for this course is: Field Technician, System Technician, System Engineer, Service Engineer, Network Design Engineer, Network Deployment Engineer, Service Design Engineer, Service Deployment Engineer. This audience includes personnel in charge of the operation or engineering of Ericsson GSM SGSN and/or WCDMA SGSN nodes. Prerequisites The participants should have successfully completed the following courses: Ericsson WCDMA System Overview LZU 108 5418 GSM System Survey LZU 108 852 Duration and class size Duration and class size depend on the course being delivered in either version: Instructor Led Training (ILT) Version: The length of the course is 2 days and the maximum number of participants is 16. Virtual Classroom Training (VCT) Version: Commercial in Confidence 13

The length of the course is 2 days and no more than 16 students participating in the VCT Sessions are recommended. Ericsson does not recommend CENTRA Sessions longer than 3 hours a day. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment, or given in a virtual classroom over the net by an instructor. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 GSM/WCDMA Network Overview for GPRS 1,5 hour GSM Air Interface for GPRS WCDMA Air Interface for GPRS 2,0 hour 2,5 hour 2 Transport and Traffic Management 2,5 hour SGSN and GGSN Overview 1,5 hour BSS and WRAN Architecture for GPRS 1,0 hour Mobile-PBN 1,0 hour Commercial in Confidence 14

SGSN 2010A Delta Description LZU 108 7982 R1A The SGSN 2010A is the latest Ericsson SGSN, building on the previous SGSN 2009B by adding the new and advanced features. The objective is to provide an MME for real commercial LTE/EPC networks as well as minimizing SGSN-MME Total Cost of Ownership (TCO) and improving the signaling capacity and handling for Mobile Broadband. Learning objectives On completion of this course the participants will be able to: 1 Explain in brief the new features in SGSN-MME 2010A. 1.1 Describe the SGSN-MME architecture path. 1.2 Describe the migration paths to SGSN-MME 2010A. 1.3 Explain the compatibility of the SGSN-MME 2010A. 2 List the new counters and gauges. 2.1 Understand the use of the new MM and SM counters. 2.2 Explain the function of the new MM/SM gauges. 2.3 Understand the purpose of the new GTPP counters. 2.4 Understand the use of the new Network Service counters. 2.5 Explain the use of the new SS7 stack counters. 3 Describe SGSN 2010A Characteristics. 3.1 Explain the functionality SMS Redirection & Blocking. 3.2 Describe the functionality Fetch Imsi Over the Air. 3.3 Describe the enhancement in SS7. 3.4 Explain the new feature QoS Based on RNC. 3.5 Describe the new feature RAN Cause Codes in S-CDR. Target audience The target audience for this course is: Network Design Engineer, Network Deployment Engineer, Service Deployment Engineer, System Technician, System Engineer, Field Technician 15

Prerequisites The participants should be familiar and have working experience with SGSN 2009B or successful completion of the following courses: GPRS System Survey, LZU 108 876 R7A SGSN 2009B Delta, LZU 108 7617 R1A GSM/WCDMA Operation Handling in SGSN 2008B, LZU 108 2139 R1A GSM/WCDMA SGSN 2009B Configuration, LZU108 7933 R1A GSM/WCDMA SGSN 2008B Troubleshooting, LZU 108 2145 R1A Duration and class size The length of the course is 1 day and the maximum number of participants is 16 Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 2 hrs New Counter and Gauges 2 hrs SGSN Characteristics 2 hrs Commercial in Confidence 16

GGSN 2010 Delta Description LZU1087981 R1A Is there a GGSN that needs upgrade in the network? Looking to deploy a new GGSN to improve subscriber experience? Need to know new features introduced with the GGSN 2010 revision? Upon completion of this course, the participant will be able to identify new features introduced in GGSN 2010. Learning objectives On completion of this course the participants will be able to: 1 Identify major feature updates with the release of GGSN 2010 1.1 Describe and understand inter working between the GGSN 2010 and other network elements 1.2 Identify feature updates that related to M20 hardware platform based GGSN 1.3 Explain feature updates on heuristic classification 2 Describe new features introduced in the release of GGSN 2010 2.1 Briefly describe EPC and MPG functionality 2.2 Describe the feature Maximum Segment Size (MSS) adjustment 3 Identify feature enhancements in GGSN 2010 3.1 Describe the improvement of signaling capacity and throughput 3.2 Explain updates on the Gx+ Policy and Charging Control support such as IP- Connectivity Access Network (IP-CAN) and Time of Day (ToD) 3.3 Discuss updates on RADIUS functionality including new RADIUS accounting attributes, new IP address allocation method and configurable RADIUS attributes 3.4 Explain various features changes on the Toolbox, Performance Data Collection (PDC), GGSNCMD, trouble reporting and common PDC analyzer. 3.5 Identify updates on the Packet Inspection and Service Classification (PISC) functionality including SMTP/IMAP Content Enrichment 17

4 Describe the GGSN 2010 operation & maintenance updates 4.1 Explain changes and updates in the areas of Fault Management and Performance Management including changes in counters and CLI commands 4.2 Describe the OSS-RC support 4.3 Identify migration paths available from previous releases to GGSN 2010 (software upgrade and hardware migration) Target audience The target audience for this course is: Service Design Engineer, Network Design Engineer, Service Deployment Engineer, System Technician, Service Technician, System Engineer, Service Engineer, Field Technician Prerequisites The participants should be familiar with earlier Ericsson GGSN 2009A and 2009B releases. Completion of the following flow: GGSN R4 Network Engineer LZU1086589 or GGSN R5 Network Engineer LZU1087270 is highly recommended. Duration and class size The length of the course is approximately 1 day and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 GGSN 2010 Major System Changes 30mins New Features in GGSN 2010 1 hour Feature Enhancements 3 hours Operation & Maintenance 1 hour Commercial in Confidence 18

SGSN-MME 2010B Delta Description LZU 108 8227 R1A The SGSN-MME 2010B is the latest Ericsson SGSN and MME, building on the previous SGSN-MME 2010B by adding the new and advanced features. The objective is to provide an MME for real commercial LTE/EPC networks as well as minimizing SGSN-MME Total Cost of Ownership (TCO) and improving the signaling capacity and handling for Mobile Broadband. Learning objectives On completion of this course the participants will be able to: 1 Explain the overview of the difference between SGSN-MME 2010A and SGSN-MME 2010B 1.1 Describe the highlight features of SGSN-MME 2010B 1.2 List the interworking network elements with SGSN-MME 2010B 1.3 Explain the upgrade upgrade path to SGSN-MME 2010B 2 Describe the hardware and capacity in SGSN-MME 2010B 2.1 Highlight the new equipment in MkVI+ hardware 2.2 Explain the capability of the new hardware 2.3 List the capacity and throughput of SGSN-MME 2010B 3 Understand the enhancement related to Session and Mobility Management 3.1 Explain changes in SGSN and MME pool 3.2 Describe the enhanced features for roaming 3.3 Explain Configurable and Adaptive Paging 3.4 List features for session management such as Dynamic 3GDT activation based on terminal and Gn-SGSN User Plane Dual-Stack IPv4v6 4 Explain the features on the network level 4.1 Understand LTE Voice Services and CS Fallback to 1xRTT 4.2 Explain SMS Over SGs and HSS Reset feature for MME 4.3 Describe Additional cause codes in CDR and UE-AMBR for HSPA ( 2010A feature ) 5 Describe the changes related to SS7 and SCTP 5.1 Explain the New SS7 Stack implementation in SGSN-MME 5.2 Understand the SCTP enhancements 6 Highlight the Operation and Maintenance changes in SGSN-MME 2010B 6.1 List the new, modified or removed CLI commands, alarms, events, logs and counters 19

6.2 Describe the enhancement in EBM 6.3 Describe UE Trace improvements Target audience The target audience for this course is: Network Design Engineer, Network Deployment Engineer, Service Deployment Engineer, System Technician, System Engineer, Field Technician Prerequisites The participants should be familiar and have working experience with SGSN 2009B, SGSN 2010A or successful completion of the following courses: GPRS System Survey, LZU 108 876 R9A SGSN 2010 Delta, LZU 108 7982 R1A SGSN 2010 System Administration, LZU 108 7984 R2A MME 2010 System Administration, LZU 108 7979 R1A SGSN 2010 Configuration, LZU108 7985 R2A MME 2010 Configuration, LZU108 7978 R2A Duration and class size The length of the course is 1 days and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Commercial in Confidence 20

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 0.5 Hardware & Capacity 1.5 Mobility & Session Management 2 Network Level Features 1 SS7 and SCTP 0.5 General O&M Changes 0.5 Commercial in Confidence 21

GGSN-MPG 2010B Delta Description LZU 108 8228 R1A The GGSN-MPG has been introduced as a node that is capable of running functionalities in both the GPRS as well as the EPC network. It provides support for interfaces, procedures and parameters supported in both networks, evident with the introduction of new functionalities for PDN and Serving Gateway functions. The GGSN-MPG 2010B Delta course highlights major and minor updates to the node in terms of software and hardware features and functionalities. Topics such as Session Resilience and PDN and Serving Gateway support are among some of the features discussed. This course is suitable for mobile network operators looking for information on updates to the GGSN-MPG, especially if there are expansion plans to implement the new EPC network. Learning objectives On completion of this course the participants will be able to: 1 Discuss the major update to the GGSN-MPG 2010 platform, now supporting the PDN Gateway and Serving Gateway functionalities in an EPC network. 1.1 Explain the PDN Gateway support where the GGSN-MPG is configured to support bearer activation, IP address allocation, etc. 1.2 Describe the Serving Gateway support on the GGSN-MPG handling signaling with the MME to perform bearer creation towards the enodeb, among other functions. 1.3 Explore the support for Standalone PGW, Home Network (GTP S5), allowing for a split gateway architecture. 2 Discuss minor updates to the GGSN-MPG 2010 involving platform features and functionalities. 2.1 Describe Session Resilience updates 2.2 Explore the feature URI Volume Reporting 3 Explore other updates relating to specific features of the GGSN-MPG 2010 and O&M improvements - amended 3.1 Describe the In-Service Software Update feature, where updates to the GGSN-MPG can be performed while in operation. 3.2 Discuss the Toolbox Enhancements with the introduction of a PDC package to improve support operations. 3.3 Identify the new default CDR Charging Format. Target audience The target audience for this course is: 22

Service Design Engineer, Network Design Engineer, Service Deployment Engineer, System Technician, Service Technician, System Engineer, Service Engineer, Field Technician Prerequisites Successful completion of the following courses: GGSN 2010 Network Engineer LZU108 7983 The participants should be familiar with earlier Ericsson GGSN 2009A or B and 2010A releases. Duration and class size The length of the course is 1 day and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 GGSN-MPG Major Updates supporting EPC 2 hours Minor Feature Upgrades Miscellaneous Feature Improvements 2 hours 2 hours Commercial in Confidence 23

GGSN 2010 Network Engineer LZU 108 7983 R2A Description Within the Packet Core Network, the Gateway GPRS Support Node acts as a medium to connect the mobile telecommunications world to the Internet as well as Virtual Private and Corporate networks alike. In order to be able to configure the GGSN to support these services, proper knowledge of the Ericsson GGSN should be acquired. Upon completion of this course, the participant will be able to identify the Ericsson GGSN 2010 revision of the GGSN software. Configuration exercises are introduced to enhance the participants knowledge of configuration in the JUNOS environment with the proper CLI commands. In addition to this, hardware architecture is also included to allow participants to understand the components of an Ericsson GGSN. Learning objectives On completion of this course the participants will be able to: 1 Explain on an overview level the Packet Core Network and its components. 1.1 Detail the functions and services provided by the GGSN, with concepts such as PDP Context and Session Management procedures. 1.2 Understand GGSN 2010 architecture. 2 Explain and perform basic configurations for the GGSN 2010. 2.1 Understand basic JUNOS software components. 2.2 Navigate through GGSN CLI and configure basic system properties 2.3 General overview of GGSN configuration flows. 3 Understand and describe routing policies. 3.1 Understand and perform configuration for interfaces supported on the GGSN 2010. 3.2 Execute and understand routing configurations with application of filters and policies. 4 Detail configuration of services available on the GGSN 2010. 4.1 Observe IP addressing used in GGSN 2010. 4.2 Understand and perform configuration of GGSN 2010 services such as PIC configuration and GTP properties, as well as APNs and QoS parameters. 5 Describe security features on the GGSN 2010. 5.1 Explain and understand the security features available on the GGSN such as packet filtering and firewalls. 5.2 Understand tunneling protocols features of GGSN 2010. 6 Describe and configure Operation & Maintenance components in the GGSN 2010 6.1 Perform basic node monitoring procedures on the GGSN 2010 such as logs, charging, etc. 6.2 Understand and troubleshoot various components of the GGSN. 6.3 Introduction of GGSN Toolbox 6.4 Perform node backup and restore procedures on the GGSN 24

6.5 Identify connectivity and features related to OSS RC 6.6 Identify migration paths available from previous releases to GGSN 2010 (software upgrade and hardware migration) Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, System Technicians, System Engineers, System Administrators Prerequisites Successful completion of the following courses: GPRS System Survey LZU 108 876 Duration and class size The length of the course is 24 hours and the maximum number of participants is 8. Learning situation This is an Instructor Led Training (ILT) course based on theoretical and practical instructorled lessons given both in a classroom and technical environment, using equipment and tools which can be accessed remotely. Commercial in Confidence 25

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 2 hour Software Configuration 4 hour 2 Routing Configuration 4 hour Services Configuration 2 hour 3 Services Configuration 4 hour Security Configuration 2 hour 4 Security Configuration 2 hour General Operation & Maintenance 4 hour Commercial in Confidence 26

GGSN-MPG 2010 Operation & Configuration Description LZU 108 8229 R1A The GGSN-MPG 2010 is a node that is capable of running Gateway functionalities in the EPC network. This node realizes the different procedures such as default and dedicated bearer creation, RADIUS authentication and IP address allocation among others. Upon the completion of the GGSN-MPG 2010 Operation & Configuration course, the participants will be looking into the areas of operation and configuration of the GGSN-MPG through the execution of sample configurations and exercises in monitoring for the node. Learning objectives On completion of this course the participants will be able to: 1 Describe on an overview level the Evolved Packet Core network and how the GGSN- MPG 2010 functions within this network. 1.1 Detail the functions and services provided by the GGSN-MPG, with concepts such as Bearer Activation and Session Management procedures. 1.2 Understand GGSN-MPG 2010 architecture both in terms of software and hardware. 2 Explain and perform basic configurations for the GGSN-MPG 2010. 2.1 Understand basic JUNOS software components. 2.2 Navigate through GGSN-MPG CLI and configure basic system properties 2.3 General overview of GGSN-MPG configuration flows. 3 Perform basic configurations on the GGSN-MPG such as interface, routing and security. 3.1 Identify steps to configure the physical interfaces such as port, VLAN tagging, etc. 3.2 Describe configurations related to routing such as protocols, metrics and links. 3.3 Explore different security configurations available on the GGSN-MPG such as packet filtering and firewalls. 4 Explore the configurations for setting up the GGSN-MPG to function in an EPS network environment. 4.1 Discuss functionalities of the Serving Gateway and steps to configure the interfaces towards the enodeb (S1-U) and the MME (S11). 4.2 Identify configurations involved to configure the PDN Gateway functionality and the interfaces involved such as the SGi, S5/S8, Gx+ and Gy+. 5 Identify Operation & Maintenance procedures on the GGSN-MPG. 5.1 Explore commands to view new alarms related to the GGSN-MPG running in the Serving & PDN Gateway role. 5.2 Execute commands related to displaying status information on the GGSN-MPG running EPS services. 27

Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, System Technicians, System Engineers, System Administrators Prerequisites Successful completion of the following courses: EPC System Survey LZU 108 7977 Duration and class size The length of the course is 3 days and the maximum number of participants is 8. Learning situation This is an Instructor Led Training (ILT) course based on theoretical and practical instructorled lessons given both in a classroom and technical environment, using equipment and tools which can be accessed remotely. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 EPC Network Introduction 3 hours GGSN-MPG Software Configuration 3 hours 2 Basic System Configurations 6 hours 3 Interface & Services Setup 4 hours GGSN-MPG Operation & Maintenance 2 hours Commercial in Confidence 28

SGSN-MME 2010 System Administration Description LZU 108 7984 R2A The SGSN provides packet switching functionality in the GSM and WCDMA radio networks allowing end users the ability to connect to external packet data networks such as the Internet and corporate networks. The Mobility Management Entity (MME) provides packet switching functionality in the Evolved Packet Core (EPC) towards the Long Term Evolution (LTE) radio networks allowing end users the ability to connect to external packet data networks such as the Internet and corporate networks. The SGSN-MME 2010 System Administration course provides participants information from introduction to intermediate levels of knowledge including basic SGSN architecture, SGSN operation and administration as well as fault management and security management skills. Learning objectives On completion of this course the participants will be able to: 1 Explain on overview level the SGSN-MME in relation to other network elements in a GSM and WCDMA Systems Network including Session and Mobility Management events in the SGSN-MME architecture. 1.1 Explain the functionality and purpose of an SGSN-MME in a GSM and WCDMA systems network. 1.2 Describe basic procedures handled by the SGSN-MME such as GPRS Attach, PDP Context Activation and Inter-SGSN Routing Area Update. 1.3 Explore the SGSN-MME software and hardware architecture. 1.4 Discover IP address usage in the SGSN-MME and how different components are identified. 1.5 List changes and updates to the compatibility of the SGSN-MME 2010B. 1.6 Explain the functionality and purpose of an SGSN-MME in an EPC systems network. 1.7 Describe basic procedures handled by the SGSN-MME such as Attach and Create Bearer Request 1.8 List the new features in SGSN-MME 2010B 2 Identify basic features and functionalities of the SGSN-MME 2010B including logging and charging, as well as optional features such as 3GDT and Traffic Mix Optimization (TMO). 2.1 Explain the concept of log management and list the available logs in SGSN-MME 2010B. 2.2 Identify SGSN-MME resilience functionalities of restart, session resilience and Overload Protection (OLP). 2.3 Discuss the license management necessary on SGSN-MME 2010B. 2.4 Discuss new enhancements to the SMS functionality 29

2.5 Identify optional features of SGSN Pool, 3GDT and TMO 2.6 Identify the optional feature of MME Pooling, Automatic Neighbor Relation (ANR), Dual Address Bearer Flag (DAF) and Equivalent PLMN list. 3 Perform basic node management using the Command Line Interface as well as the Packet Exchange Manager according to work orders. 3.1 Identify the O&M network supporting the GPRS network 3.2 Understand the different management domains in the SGSN-MME. 3.3 Explore the configuration management domain using tools such as ALEX, PXM and CLI. 4 Perform basic security management including user and role administration on the SGSN-MME 2010B. 4.1 Explain the concepts of security management 4.2 Manage users in terms of creating, modifying and deleting users account 4.3 Assign the tailored roles for different users 5 Perform systems administration tasks on the SGSN-MME 2010B using available functions and the online system documentation (CPI Library) 5.1 Identify the severity of a fault in the SGSN-MME and act according to the escalation procedure. 5.2 Handle the Fault Management with PXM and CLI. 5.3 Identify different software management on SGSN-MME and the various methods of creating a Software Configuration (SC). 5.4 Detail and perform Checkpoint operation. 5.5 Prepare an SGSN-MME for software patch (SuperCP) Installation. 6 Discuss support systems available to the SGSN-MME 2010B such as the GSS and OSS RC 10 6.1 Administer system software management with the GSS/GSA functionality including listing installed software, verifying and performing backup and restore as well as system checkpoint procedures. 6.2 Describe the key functions of the OSS RC 10 in managing the GPRS network. 6.3 Identify tools in OSS such as the GPRS Configuration Management, Test and Monitoring as well as FM, PM and Pool Management features Target audience The target audience for this course is: Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians and System Administrators. Prerequisites The participants should be familiar and have working experience with SGSN 2010A or successful completion of the following courses: GPRS System Survey, LZU 108 876 R8A Commercial in Confidence 30

EPC System Survey (LZU1087977 R1A) Duration and class size The length of the course is 4 days and the maximum number of participants is 8. Learning situation This is an Instructor Led Training (ILT) course based on theoretical and practical instructorled lessons given both in a classroom and technical environment, using equipment and tools which can be accessed remotely. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 System and Architecture Features and Functions 2 hrs 4 hrs 2 Node Management 6 hrs 3 Security Management Systems Administration 3 hrs 3 hrs 4 Support Systems 6 hrs Commercial in Confidence 31

SGSN 2010 Configuration LZU 108 7985 R2A Description The SGSN-MME 2010B is the latest Ericsson SGSN-MME product release, adding new and advanced features. If you need to build competence in configuring, operating and maintaining an SGSN-MME node, this is the right course for you. Several configuration areas will be covered, as well as mainteinance tasks, for a comprehensive insight into SGSN-MME for both GSM and WCDMA access. Learning objectives 1 Explain on overview level the GSM/WCDMA Network and its elements. 1.1 Understand the GSM/WCDMA GPRS network and SGSN relations and the technology behind the nodes. 1.2 List and explain the different interfaces involved in the SGSN. 1.3 Discuss the process for a MS/UE accessing and using the network. 2 To provide the student with the knowledge about how to configure the Gb interface. 2.1 Connect the SGSN to the BSC. 2.2 Configure the Gb over Frame Relay interface. 2.3 Recognize the protocol for the Gb Interface. 3 Describe the Gb interface on an overall level. 3.1 Explain the concept of Gb over IP. 3.2 Explain the advantages and network impact of Gb over IP. 3.3 Explain the concepts of dynamic configuration for Gb over IP. 3.4 Explain the main procedures to achieve Gb over IP dynamic configuration 3.5 Explain how the Gb over IP configuration is plan & active on the SGSN & BSC with OBM & GCM. 3.6 Demonstrate that the dynamic configuration of Gb over IP is performed successfully based on O&M prospective. 3.7 List the node properties for Gb over IP based on O&M prospective. 3.8 List the new alarms, events and counters for Gb over IP based on O&M prospective. 3.9 Explain steps on configuring Gb over IP from FR. 3.10 Explain steps on fallback in the event of an unsuccessful migration. 4 To provide the student with the knowledge about how to configure the Iu Interface 4.1 Connect the SGSN to the RNC. 4.2 Configure the Iu interface. 4.3 SS7 signaling connectivity type. 32

4.4 Explain and configure the IP Addresses for Iu-C over IP. 5 To provide the student with the knowledge about how to configure the Gr interface. 5.1 Connect the SGSN to the HLR. 5.2 Explain the connection of the SGSN to a SS7 network. 5.3 Configure the IMSI Series Analysis tables in the SGSN. 5.4 Configure the Gr interface. 5.5 Connect the SGSN to the SMS-GMSC/SMS-IWMSC 5.6 Configure the Gd interface 5.7 Connect the SGSN to the MSC/MSC-S 5.8 Configure the Gs interface. 5.9 Connect the SGSN to the SCP. 5.10 Configure the SGSN to the EIR. 5.11 Configure the Gf interface. 5.12 Connect the SGSN to the GMLC 5.13 Configure the Lg interface. 6 To provide the student with the knowledge about how to configure the Gn & Gom Configuration. 6.1 Discuss on the overview level the Gn interface. 6.2 Explain and configure the IP address usage in the Gn network. 6.3 Explain the packet filter on the Gn interface. 6.4 Configure the Gn interface. 6.5 Discuss on overview level the Gom interface. 6.6 Explain and configure the IP address usage in Gom network. 6.7 Configure the Gom interface. 7 To provide the student with the knowledge about how to configure the Charging Configuration. 7.1 Describe the different charging methods available on the SGSN. 7.2 Briefly discuss on the CAMEL and CDR based charging methods. 7.3 List charging information based on the PS service usage. 7.4 Describe the CDR-based charging principle on the SGSN. 7.5 Understand triggering and closing of CDR. 7.6 Explain near-real-time output of CDR. 7.7 Explain file-based output of CDR. 7.8 Configuration for charging functions on the SGSN. 7.9 Discuss configuration management on the SGSN. 7.10 Explain configuration procedures for CDR-based charging. 7.11 Explain configuration procedures for CAMEL-based charging. 8 To provide the student with information about how to configure the Domain Name Service in SGSN 2010A. 8.1 Explain the concept of using DNS. 8.2 Configure the Domain Name System (DNS). 9 To provide the student with the principles of the Network Time Protocol connectivity to the SGSN. 9.1 Explain the concept of using NTP Commercial in Confidence 33

9.2 Configure the Network Time Protocol (NTP) Target audience The target audience for this course is: Network Design Engineer, Network Deployment Engineer, Service Deployment Engineer, System Technician, System Engineer, Field Technician Prerequisites GPRS System Survey (LZU108876 R9A) SGSN System Administration (LZU1087984 R2A) Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Commercial in Confidence 34

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. (This paragraph is mandatory). Day Topics in the course Estimated time 1 SGSN2010A Introduction 1 h 1 Gb over Frame Relay configuration theory 2 h 1 Gb over Frame Relay configuration practical 1 h 1 Gb over IP configuration theory 2 h 2 Gb over IP configuration practical 1 h 2 Iu/SS7 Configuration theory 2 h 2 Iu/SS7 Configuration practical 1 h 2 Gr configuration - theory 2 h 3 Gr configuration practical 1 h 3 Gn & Gom Configuration - theory 3 h 3 Gn & Gom Configuration - practical 1 h 3 Charging configuration theory (part 1) 1 h 4 Charging configuration theory (part 2) 3 h 4 Charging configuration - practical 2 h 4 DNS configuration theory (part 1) 1 h 5 DNS configuration theory (part 2) 2 h 5 DNS configuration - practical 1 h 5 NTP configuration - theory 2 h 5 NTP configuration - practical 1 h Commercial in Confidence 35

MME 2010 Configuration LZU 108 7978 R2A Description The SGSN-MME 2010B is the latest Ericsson SGSN-MME product release, adding new and advanced features. If you need to build competence in configuring, operating and maintaining an SGSN-MME as part of an EPC network, this is the right course for you. Several configuration areas will be covered, for a comprehensive insight into SGSN-MME for LTE access. Learning objectives 1 Explain on overview level the EPC Network and its elements 1.1 Explain EPC network and SGSN-MME relations and the technology behind the nodes. 1.2 List and explain the different interfaces involved in the SGSN-MME. 1.3 Discuss the process for a User Equipment accessing and using the network. 1.4 Describe the concepts of internal VPNs, IP service addresses, IP interfaces, IP Packet Filters in SGSN-MME. 1.5 Describe the basic configuration of SGSN-MME 2 Provide student with necessary knowledge to configure and handle S1-MME Interface. 2.1 Explain the concept of the Control Plane (S1-MME) and User Plane (S1-U) in S1 interface. 2.2 Explain the S1-AP and NAS procedures. 2.3 Describe the SCTP usage in S1-MME interface. 2.4 Configure and verify S1-MME interface towards the enodeb. 2.5 Connect SGSN-MME to the enodeb. 3 Provide student with an overview of the use and functions of the S6a interface connecting SGSN-MME to HSS. 3.1 Discuss on an overview level the S6a interface. 3.2 Explain the signaling procedures performed in the S6a interface. 3.3 Describe the usage of SCTP in the S6a interface. 3.4 Configure IMSI Series Analysis tables in SGSN-MME. 3.5 Discuss the DIAMETER protocol and DIAMETER configuration. 3.6 Configure the S6a Interface. 36

4 Provide student with information about S11 and Gom interface and the configuration of the interfaces in SGSN-MME. 4.1 Discuss on overview level the S11 and Gom interface. 4.2 Explain and configure the IP address usage in the S11 and Gom network. 4.3 Configure the S11 and Gom Interface. 5 Provide student with information about how to configure Domain Name Service and Network Time Protocol in SGSN-MME. 5.1 Explain the concept of using DNS. 5.2 Configure Domain Name System (DNS). 5.3 Explain the concept of using NTP. 5.4 Configure the Network Time Protocol. Target audience The target audience for this course is: Service Planning Engineers, Network Design Engineers, Network Deployment Engineers, System Technicians, and System Engineers Prerequisites Knowledge of basic GPRS concepts is helpful, but is not required. Successful completion of the following courses: EPC System Survey LZU 108 7977 R2A MME System Administration LZU 108 7979 R2A Duration and class size The length of the course is 3 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, potentially via remote access. Commercial in Confidence 37

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 1 ½ hours S1-MME Interface Configuration 4 ½ hours 2 S6a Interface Configuration 6 hours 3 S11 and Gom Interface Configuration 4 hours DNS and NTP Configuration 2 hours Commercial in Confidence 38

MME System Administration Description LZU 108 7979 R1A The Mobility Management Entity (MME) 2010A provides packet switching functionality in the Evolved Packet Core (EPC) towards the Long Term Evolution (LTE) radio networks allowing end users the ability to connect to external packet data networks such as the Internet and corporate networks. The MME 2010A Operation course provides participants information from introduction to intermediate levels of knowledge including basic MME architecture, MME operation and administration as well as fault management and security management skills. Learning objectives On completion of this course the participants will be able to: 1 Explain the functionality and purpose of an SGSN-MME in an EPC systems network. 1.1 Describe basic procedures handled by the SGSN-MME such as Create Bearer Request, Periodic TAU and Downlink Data Notification. 1.2 Explore the SGSN-MME software and hardware architecture. 1.3 Discover IP address usage in the SGSN-MME and how different components are identified. 1.4 List changes and updates to the compatibility and migration paths to SGSN-MME 2010A. 2 Identify basic features and functionalities of the SGSN-MME 2010A including logging and charging as well as optional features of MME Pooling, ANR, DAF and Equivalent PLMN List. 2.1 Identify capacity figures for the SGSN-MME 2010A 2.2 Explain the concept of log management and list the available logs in SGSN-MME 2010A. 2.3 Identify SGSN-MME resilience functionalities of restart, session resilience and Overload Protection (OLP). 2.4 Discuss the license management necessary on SGSN-MME 2010A. 2.5 Identify the optional feature of MME Pooling, Automatic Neighbor Relation (ANR), Dual Address Bearer Flag (DAF) and Equivalent PLMN list. 3 Perform basic node management using the Command Line Interface as well as the Packet Exchange Manager according to work orders. 3.1 Understand the different management domains in the SGSN-MME. 3.2 Explore the configuration management domain using tools such as ALEX, PXM and CLI. 3.3 Start and handle OSS-RC with exercises to perform basic operational tasks (optional). 4 Perform basic security management including user and role administration on the SGSN-MME 2010A. 39

4.1 Explain the concepts of security management 4.2 Manage users in terms of creating, modifying and deleting users account 4.3 Assign the tailored roles for different users 5 Perform systems administration tasks on the SGSN-MME 2010A using available functions and the online system documentation (CPI Library) 5.1 Identify the severity of a fault in the SGSN-MME and act according to the escalation procedure. 5.2 Handle the Fault Management with PXM and CLI. 5.3 Identify different software management on SGSN-MME and the various methods of creating a Software Configuration (SC). 5.4 Detail and perform Checkpoint operation. 5.5 Prepare an SGSN-MME for software patch (SuperCP) Installation. 6 Discuss support systems available to the SGSN-MME 2010A such as the GSS and OSS RC 10 6.1 Administer system software management with the GSS/GSA functionality including listing installed software, verifying and performing backup and restore as well as system checkpoint procedures. 6.2 Describe the key functions of the OSS RC 10 in managing the EPC network. 6.3 Identify tools in OSS such as the GPRS Configuration Management, Test and Monitoring as well as FM, PM and Pool Management features Target audience The target audience for this course is: Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians and System Administrators. Prerequisites Successful completion of the following courses: 1 EPC System Survey (LZU1087977 R1A) Duration and class size The length of the course is 4 days and the maximum number of participants is 8. Commercial in Confidence 40

Learning situation This is an Instructor Led Training (ILT) course based on theoretical and practical instructorled lessons given both in a classroom and technical environment, using equipment and tools which can be accessed remotely. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 4 hrs Features and Functions 4 hrs 2 Node Management 4 hrs 3 Security Management 3 hrs Systems Administration 3 hrs 4 Support Systems 6 hrs Commercial in Confidence 41

SGSN-MME Troubleshooting Description LZU 108 7986 R2A Are you an operator running a network with Ericsson SGSN-MME? Want to learn more about the SGSN-MME to be able to troubleshoot and rectify issues quickly and effectively? This course provides methods and guidelines to detect, isolate and correct configuration faults and isolate software faults on a SGSN-MME 2010B. Participants learn how to perform a health check, analyse logs for traffic disturbances and trace subscribers using the ITC (Integrated Traffic Capture) feature. UE tracer is also used to trace subscribers with LTE access. Learning objectives On completion of this course the participants will be able to: 1 Explain the architecture of the SGSN-MME 1.1 Understand the node layout of the SGSN-MME 2010B (G/W/E) 1.2 Describe the different PIU roles 1.3 Describe the subsystem structure of the SGSN-MME 2010B (G/W/E) 1.4 Describe the function of the different Software Devices 1.5 Describe traffic flow in the SGSN-MME 2010B 2 List and interpret the SGSN-MME logs and the related log files 2.1 Explain the difference between Built-in and System logs 2.2 Explain and interpret the content of the log files 2.3 Perform a routine Health Check 3 Understand and solve Interface Faults 3.1 Troubleshoot the SS7/IP/Frame Relay Interfaces 3.2 Explain procedures for configuration troubleshooting 4 Know how to trace subscribers with the tools provided by SGSN-MME 4.1 Understand and use Integrated Traffic Capture (ITC) on supported interfaces 4.2 Understand the concept of capturing traffic from each interface 4.3 Describe the capture process, storage, filters, limitations and improvements 4.4 Initiate the capturing of data and store the files 4.5 Read out the captures 5 Identify Mobility and Session Management Faults for SGSN-MME (G & W) 5.1 Understand how an attach and PDP context is performed and handled by SGSN-MME 5.2 Trace and log mobility and session events with the use of SGSN-MME tools 5.3 Identify different reasons for attach and PDP failures 5.4 Analyse Cause Codes for problem resolution 6 Identify Mobility Faults for SGSN-MME (E) 6.1 Understand how an EPC attach is performed and handled by SGSN-MME 42

6.2 Trace and log mobility and session events with the use of SGSN-MME tools 6.3 Identify different reasons for attach and mobility failures 6.4 Analyse Cause Codes for problem resolution 7 Understand the built-in Toolbox useful for troubleshooting 7.1 List the different tools, which are part of the toolbox, and use these to determine and isolate faults 7.2 Determine the tools available in SGSN-MME 2010B 8 List and interpret the different restart levels 8.1 Explain and react on the escalation procedures on the SGSN-MME 2010B 8.2 Explain and manage the different HW and SW recovery functions of the SGSN-MME 2010B 8.3 Describe Session Resilience 9 Explain the fault handling and CSR escalation 9.1 Determine if the fault is related to a configuration or software error 9.2 Isolate the fault 9.3 Correct the fault if it is a configuration error 9.4 Write a CSR, which contains all needed information for the next support level Target audience The target audience for this course is: System Engineers Prerequisites Successful completion of the following courses: GPRS System Survey, LZU 108 876 R8A SGSN-MME 2010 System Administration, LZU 108 9784 R2A SGSN-MME 2010 Configuration, LZU108 7978 R2A The participants should be familiar with WCDMA Network Fundamentals, Blended Training (FAB 102 1317 R1A) or WCDMA Network Fundamentals, WBL (FAB 102 1316 R1A) or GSM Network Fundamentals, Blended Training (FAB 102 1465 R1A) Duration and class size The length of the course is 2 days and the maximum number of participants is 8. Learning situation This is an Instructor Led Training (ILT) course based on theoretical and practical instructorled lessons given both in a classroom and technical environment, using equipment and tools which can be accessed remotely. Commercial in Confidence 43

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 2 SGSN-MME Architecture Log Files Interface Faults Subscriber Tracing Mobility & Session Management (G/W) or Mobility Management (E) * Toolbox Commands Restart Levels Support Information 2hrs 1hr 1hr 2hrs 2hr 2hrs 1hr 1hr * The Mobility Management Fault topic is taught depending on the customer implementation. Customers using SGSN-MME (GSM or WCDMA) are presented with Chapter 5. Customers using SGSN-MME (LTE) are presented with Chapter 6. Commercial in Confidence 44

SGSN-MME Maintenance Description LZU 108 6773 R4A Upkeep of hardware and software components of an SGSN-MME improves the service life of a node. Frequent housekeeping from simple tasks such as cleaning the air filter of the cabinet to clearing log files to clear up disk space will greatly improve performance of the SGSN-MME. This course will provide the student with skills to act on hardware faults, perform hardware replacement and follow maintenance routines using the system documentation and local Operation and Maintenance (O&M) tools. The course is built up of case consisting of related events. A sufficient pool of cases and events is provided so that skills in the maintenance of SGSN-MME hardware configurations may be developed. Learning objectives On completion of this course the participants will be able to: 1 Describe an overview of the Packet Switched network 1.1 Understand and describe the overall GPRS network and its components 1.2 Describe procedures and traffic cases involved in the GPRS network 1.3 Explain the overall EPC network and its components 1.4 Understand the attach procedure in EPC 2 Understand the general node architecture of the SGSN-MME 2.1 Describe the SGSN-MME software architecture 2.2 Describe the SGSN-MME hardware architecture 3 Describe general operation and maintenance on the SGSN-MME 3.1 Describe the components of the SGSN-MME hardware 3.2 Describe new hardware introduced with SGSN-MME 2010 4 Describe the SGSN-MME maintenance procedures. 4.1 Describe the SGSN-MME preventive maintenance actions. 4.2 Describe the SGSN-MME corrective maintenance actions. Target audience The target audience for this course are Field Technicians and System Technicians. Prerequisites Successful completion of the following courses: GPRS System Survey (LZU 108 876 R9A) The participants should be familiar with WCDMA Network Fundamentals, Blended Training or WCDMA Network Fundamentals, WBL or GSM Network Fundamentals, Blended Training 45

Duration and class size The length of the course is 1 day and the maximum number of participants is 8. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Overview 1 hr SGSN Node Architecture 0.5 hr SGSN Hardware Components 0.5 hr SGSN Maintenance Procedures 1 hr Exercises 3 hr Commercial in Confidence 46

CPG 2010 Operation & Configuration Description LZU 108 7980 R1A The advent of LTE/SAE has changed the landscape mobile industry in the meeting both operators business objectives and technological reform needed to meet the ever increasing demand for growing bandwidth requirements. The technology enabler - CPG 2010A has been Ericsson solution in meeting those business challenges by leveraging SmartEdge 1200 platform coupled with its powerful processor embedded in ASIC modules in handling multitude of traffic types. For years CPG has been the proven multi-function routers under Ericsson Evolved Packet Core (EPC) product. For years CPG has been customer choice for telecommunication operators network, there is a need for an overall understanding in the aspects of architecture, services, configuration, troubleshooting and maintenance of the node. This course provides a comprehensive view on these matters by incorporating standard practices and vital information for this purpose. This course is ideal for those seeking to get familiarized with EPC for the first time or intermediate network adminstrator wishes to gain further information on how to handle the network effectively. It covers the basic operation and maintenance routine tasks comprise of the necessary information in fault managemnt, configuration management, accounting management and performance mangement. Learning objectives On completion of this course the participants will be able to: When you define an objective 1 EPC Overview 1.1 Identify interfaces and peers to the CPG in the EPC network architecture. 1.2 Identify interfaces and peers to the CPG in the EPC network architecture. 1.3 Analyze hardware and software architecture of the CPG. 1.4 Understand the basic procedures and characteristics of the CPG including Evolved Packet Systems (EPS) Bearer & Session Management and Data Plane Services among others. 1.5 Describe the characteristics of SmartEdge Storage Engine (SSE) and the associated CLI configurations and alarms 2 Navigating the CPG 2010A 2.1 Understand the basic architecture of the SmartEdge Operating System (SEOS) 6.2 used in the CPG and navigate through the system using CLI commands. 2.2 Configure basic system parameters such as system hostname, location and contact information among others. 47

3 CPG Interface Configuration 3.1 Explore the steps to configure the S11 and S1-U interfaces. 3.2 Understand the steps to configure S5/S8 GTP interface. 3.3 List the steps in configuring Gn interface 4 EPS Services 4.1 Identify the implementation of the CPG in the network and perform configuration on EPS services. 4.2 Identify configuration aspects for the CPG for the Serving GW and Packet Data Network (PDN) GW. 4.3 Understand configuration for Rf and diameter services on the CPG. 5 Advanced Configuration Addressing and Routing 5.1 Configure Access Point Names necessary for user access. 5.2 CPG restart counter and network cleanup 5.3 CDR charging configuration. 5.4 Understand routing protocols and configure basic routing parameters to be implemented. 5.5 Analyze IP security and implementing firewalls and filters as well as providing traffic separation via VPNs. 6 Operation and Maintenance 6.1 Explore system management configuration including logging and SNMP node monitoring features. 6.2 Identify common faults on the CPG and analyze troubleshooting procedures. 6.3 Describe configuration of Ethernet CFM. 7 Performance Monitoring 7.1 Discuss basic performance monitoring on the CPG 7.2 Configuration management on the CPG 7.3 Identify the counters and gauges for performance management 7.4 Describe load balancing on CPG Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, System Technicians, System Engineers, System Administrators. Prerequisites Successful completion of the following courses: Commercial in Confidence 48

EPC System Survey (LZU108 7977) SmartEdge R6 System Operations and Maintenance (LZU 108 2108) The participants having knowledge of the new LTE/EPC networks is an added advantage. Duration and class size The length of the course is 4 days and the maximum number of participants is 8. Learning situation This is an Instructor Led Training (ILT) course based on theoretical and practical instructorled lessons given both in a classroom and technical environment, using equipment and tools which can be accessed remotely. Commercial in Confidence 49

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 EPC Overview 2 hours Navigating the CPG 2010A CPG Interface and Configuration 2 hours 2 hours 2 EPS Services 1 hours Advanced Configuration Addressing and Routing 2 hours Operation and Maintenance 2 hours Performance Monitoring 1 hours Commercial in Confidence 50

EPC HSS/SLF 5.0 Operation and Configuration Description LZU 108 7965 R1A This course will provide the participants with the knowledge to perform Surveillance, Operation and Configuration activities on the HSS/SLF 5.0 node in the Evolved Packet Core (EPC) environment. Learning objectives On completion of this course the participants will be able to: 1 Describe HSS/SLF node functions and interworking 1.1 Describe EPS and EPC architecture and nodes 1.2 Describe HSS/SLF node functions in EPC 1.3 Explain HSS/SLF node interworking, interfaces and protocols 1.4 Describe HSS/SLF node architecture 1.5 Describe the difference between HSS Classic Deployment and HSS-FE Deployment. 1.6 Explain how HSS/SLF supports basic use cases 2 Perform surveillance tasks on HSS/SLF 2.1 Describe User Access 2.2 Navigate the Element Manager 2.3 Use the CPI Description documents to identify the function of HSS/SLF parameters and to perform basic configuration checks of the HSS/SLF node and interfaces 2.4 Perform system backups 2.5 Perform software checks 2.6 Perform HSS/SLF node status checks 2.7 Schedule maintenance tasks 2.8 Explain the alarms connected to HSS/SLF, view alarm lists, perform alarm searches and fetch relevant logs 3 Explain how to configure HSS/SLF in a secure and redundant way 3.1 Explain how node hardening is achieved for HSS/SLF 3.2 Explain parameters in HSS/SLF that are important for security 4 Configure and verify HSS/SLF components and interworking interfaces 4.1 Configure ESM parameters (ESM Configuration Container) 4.2 Configure and verify the interface between HSS-FE and CUDB 4.3 Configure and verify the S6a/S6d interface between HSS and MME/SGSN 4.4 Configure AVG in HSS 4.5 Configure SLF parameters 51

5 Perform Fault management in the HSS/SLF 5.1 Resolve HSS/SLF related alarms 6 Handle Performance management for HSS/SLF 6.1 Explain how to monitor the performance of the HSS/SLF 6.2 Configure and verify HSS/SLF measurements Target audience System Engineers, Service Engineers. Prerequisites Successful completion of the following courses: EPC System Survey LZU 108 7977 EPC Signaling LZU 108 7580 TSP 6 Operation and Maintenance LZU 108 7341 Duration and class size The length of the course is 12 hours (2 days) and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led sessions given in both classroom and in a technical environment using an EPS-IMS system, which can be accessed remotely. Commercial in Confidence 52

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 HSS/SLF node functions and interworking 1 hour Configuration parameters and surveillance tasks 4 hours Security and redundancy 1 hour 2 Configuration and verification of interworking interfaces and parameters 4 hours Performing alarm handling 1 hour Performance Management 1 hour Commercial in Confidence 53

SACC 6 Overview Description LZU 108 8091 R1A If you want to gain knowledge about the main principles around the Service Aware Charging and Control Solution as well as its main benefits, this course is for you. You will understand the components, protocols and enhancements that this solution is able to provide to the packet data network. Learning objectives On completion of this course the participants will be able to: 1 Understand the Service Aware Charging and Control concept 1.1 Detail the service control needs 1.2 Explain charging enhancements enabled by SACC solution 1.3 List SACC solution benefits 2 List SACC components 2.1 Explain on overview level the main functionality of each SACC node. 2.2 Understand SACC architecture 3 Explain the GGSN role inside SACC solution 3.1 List GGSN functionalities and features 3.2 Understand GGSN interfaces 4 List the Service Aware Policy Controller main functions 4.1 Describe Access Control and QoS Control functionalities 4.2 Understand the SAPC interaction with other nodes 5 Define SASN primary functionalities needed for SACC Solution 5.1 List SASN general features 5.2 Understand SASN Traffic Analysis 5.3 Describe the SARA support functionality 6 Understand the SACC 6 Operation in the Network 6.1 Identify features and nodes applied to a SACC 6 solution 6.2 Recognize different traffic cases inside the solution 6.3 Describe actions related to a PDP context. 54

Target audience The target audience for this course is: Network Design Engineers, Service Planning Engineers, Service Design Engineers, Network Deployment Engineers, System Technicians, and System Engineers. Prerequisites The participants should be familiar with (have knowledge and working experience of) 2.5 G and 3G packet networks and service offerings. Charging principles is also desirable. GPRS System Survey LZU 108 876 (Course knowledge as a prerequisite) Duration and class size The duration of the course is 1 day and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons and theoretical exercises given in a classroom environment. Commercial in Confidence 55

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 40 min 1 SACC Components 40 min 1 Exercises 20 min 1 GGSN 40 min 1 Exercises 20 min 1 Service Aware Policy Controller (SAPC) 40 min 1 Exercises 20 min 1 SASN 40 min 1 Exercise 20 min 1 SACC Operation 60 min 1 Exercises 20 min Commercial in Confidence 56

SACC E2E Control Description LZU 108 8230 R1A SACC is a powerfull solution for operators that want to identify and control data services, QoS offered, access granted, based on services and/or on subscriber level. If you want to gain knowledge about the main principles around the Service Aware Charging and Control Solution release 7, End to End QoS control, Access Control and its main benefits, this course is for you. You will understand the components, protocols and enhancements that this solution is able to provide to the packet data network. Learning objectives On completion of this course the participants will be able to: 1 Understand the Service Aware Charging and Control concept 1.1 Detail the service control needs 1.2 Explain charging enhancements enabled by SACC solution 1.3 List SACC solution benefits 2 Present an overview about the SACC architecture 2.1 Explain on overview level the main functionality and nodes in the SACC Solution 2.2 Understand SACC architecture 3 Explain the GGSN role inside SACC solution 3.1 List GGSN functionalities and features 3.2 Understand GGSN interfaces 4 Define SASN primary functionalities inside SACC Solution 4.1 List SASN general features 4.2 Understand SASN Traffic Analysis 4.3 Describe the SARA support functionality 5 List the Service Aware Policy Controller main functions 5.1 Describe Access Control and QoS Control functionalities 5.2 Understand the SAPC interaction with other nodes 6 Understand the SACC 7 Operation in the Network 6.1 Identify features and nodes applied to a SACC 7 solution 6.2 Recognize different traffic cases inside the solution 6.3 Describe actions related to a PDP context. 57

Target audience The target audience for this course is: Network Design Engineers, Service Planning Engineers, Service Design Engineers, Network Deployment Engineers, System Technicians, and System Engineers. Prerequisites The participants should be familiar with (have knowledge and working experience of) 2.5 G and 3G packet networks and service offerings. Charging principles is also desirable. GPRS System Survey LZU 108 876 (Course knowledge as a prerequisite) Duration and class size The duration of the course is 2 days and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons and theoretical exercises given in a classroom environment. Commercial in Confidence 58

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 1 hour 1 SACC Architecture 1 hour 1 Exercises 0,5 hour 1 GGSN 1 hour 1 Exercises 0,5 hour 1 SASN 1 hour 1 Exercises 0,5 hour 1 Service Aware Policy Controller (SAPC) 1 hour 1 Exercise 0,5 hour 1 SACC Operation 4 hours 1 Exercises 1 hour Commercial in Confidence 59

SASN 2010 Operation and Configuration Description LZU 108 8231 R1A The SASN 2010 Operation and Configuration course is recommended for who is working with operation and configuration tasks applied to the SACC (Service Aware Charging and Control) with SASN based solution. It defines how the Service Aware Support Node (SASN) provides network elements with the intelligence to identify the services in use. Also, it covers others potentials services such as advanced charging models, service access control, etc. Learning objectives On completion of this course the participants will be able to: 1 Introduce the main components related with SASN 2010A: 1.1 Illustrate the SACC solution; 1.2 Identify the implementation of SASN 2010A in SACC solution; 1.3 Present the SASN 2010A architecture 1.4 Illustrate the SASN 2010A High Availability; 1.5 List the SASN2010A hardware & Software components. 2 Define the SASN 2010A functionalities: 2.1 Present the PISC functionality; 2.2 Define the Credit Control 2.3 Illustrate the QoS Control and Local Time of Day QoS policies 2.4 Present the Content Filtering 2.5 Present the Policy Control & Profile Management 2.6 Define Content Enrichment 2.7 Illustrate Automatic, AoC and Top Up Redirection; 2.8 Present a briefly overview about SARA 3 Present the Operation and Configuration for SASN 2010A: 3.1 Explain the access to the SASN Node; 3.2 Describe the different users and permissions; 3.3 Introduce CLI (Command Line Interface) commands; 3.4 Define the Configuration Wizard tool; 3.5 Describe the High Level configuration file; 3.6 Present several examples of configuration. 60

4 Describe the Charging Concept and Usage Records for SASN 2010A: 4.1 Present the Charging Concepts; 4.2 Define G-CDR, CDR and EDR; 4.3 Identify the G-CDR, CDR and EDR configuration. 5 Present the SASN 2010A available Interfaces: 5.1 Identify and briefly explain the Diameter, DCCA Gy, Gx+, ICAP, Rx interfaces and other interfaces. 6 Recognize the basics Maintenance procedures: 6.1 Define System Monitoring; 6.2 Recognize Alarms; 6.3 Explain Statistics; 6.4 Backup and Rollback. Target audience The target audience for this course is: Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, and System Administrators. Prerequisites The participants should be familiar with (have knowledge and working experience with) 2.5 G and 3G networks and service offerings. The participants should have general knowledge about LINUX and GPRS networks. Successful completion of the following courses: SACC E2E Control (or SACC 6.0 Overview - LZU 108 8091) LZU108 8230 UNIX Basics (2 days ILT, or equivalent) LZU 108 5134 IP Networking (4 days ILT, or equivalent) LZU 102 397 GPRS System Survey (2 days ILT) LZU 108 876 Commercial in Confidence 61

Duration and class size The length of the course is 3 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons and practical exercises given in both classroom and in technical environment using equipment and tools, which also can be accessed remotely from Ericsson. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Overview 1,5 hours SASN Functionalities 2 hours Exercise 1 hour SASN Operation and Configuration 1 hour Laboratory Exercise 0,5 hour 2 SASN Operation and Configuration (cont) 2 hours Laboratory Exercises 2 hours SASN Charging Concepts 1 hour Laboratory Exercises 1 hour 3 SASN Interfaces 1,5 hours Exercise 0,5 hour SASN Maintenance 1,5 hours Laboratory Exercises: Alarms, Statistics and Rollback 2 hours Questions, Course Summary 0,5 hour Commercial in Confidence 62

SASN 2010 Maintenance and Administration Description LZU 108 8233 R1A The SASN 2010 Maintenance and Administration course is recommended for who is working with administration and Maintenance tasks applied to the SASN inside the SACC (Service Aware Charging and Control) Solution. It defines how to maintain and to create new rules, including also some troubleshooting tasks. The Service Aware Support Node (SASN) provides packet inspection, QoS control and service classification inside the SACC solution. Learning objectives On completion of this course the participants will be able to: 1 Introduce the main components related with SASN 2010A: 1.1 Illustrate the SACC solution; 1.2 Identify the implementation of SASN 2010A in SACC solution; 1.3 Present the SASN 2010A architecture 1.4 Illustrate the SASN 2010A High Availability; 1.5 List the SASN2010A hardware & Software components. 2 Define the SASN 2010A Administration Tasks: 2.1 Present the main SASN administration tasks; 2.2 Understand SASN User Accounts and Create Users; 2.3 Explain how to save the Last Loaded Configuration 2.4 Configure and Execute SASN Back-UP 2.5 Execute Rollback and Verify History 2.6 Generate Low Level Files and Apply Configuration 2.7 Identify the process to create a Packet Inspection Rule 2.8 Identify the process to create a Rule for QoS 2.9 Verify and Explain a Control Server Configuration 2.10 Understand the R99 CDR Configuration 2.11 Explain the Customizable CDR Configuration 2.12 Perform the EDR Configuration 2.13 Identify the folders for CDRs and Performance Data 3 Execute Statistics and Troubleshooting Tasks for SASN 2010A: 3.1 Explain how to check a Specific Session for an User 3.2 Verify Statistics 3.3 Understand how to verify the SASN Application; 3.4 Explain the Node Status 3.5 Understand how to stop the SASN Application 3.6 Explain the process to create Diagnostic Files for SASN and SASN Switches 3.7 Understand some Troubleshooting Commands 63

Target audience The target audience for this course is: Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, and System Administrators. Prerequisites The participants should be familiar with (have knowledge and working experience with) 2.5 G and 3G networks and service offerings. The participants should have general knowledge about LINUX and GPRS networks. Successful completion of the following courses: SACC E2E Control (or SACC 6.0 Overview - LZU 108 8091) UNIX Basics (2 days ILT, or equivalent) LZU 108 5134 IP Networking (4 days ILT, or equivalent) LZU 102 397 GPRS System Survey (2 days ILT) LZU 108 876 Duration and class size The length of the course is 2 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons and practical exercises given in both classroom and in technical environment using equipment and tools, which also can be accessed remotely from Ericsson. Commercial in Confidence 64

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Overview 1,5 hours SASN Functionalities 2 hours Exercise 1 hour SASN Administration Tasks 1 hour Laboratory Exercises 0,5 hour 2 SASN Administration Tasks (cont) 2 hours Laboratory Exercises 1 hour SASN Statistics and Troubleshooting Tasks 1,5 hours Laboratory Exercises 1,5 hours Commercial in Confidence 65

SAPC 2010 Operation and Configuration Description LZU 108 8232 R1A Mobile broadband is taking off and it is very important to understand the Fair Usage Policy Control, QoS and Access Policy Control. You may need to operate and configure the main equipment in order to manage all these new characteristics. The SAPC 2010 Operation and Configuration course is recommended for who is working with operation and configuration tasks applied to the SACC. It defines how SAPC provides centralized policy management for access control and QoS control per subscriber and service basis according to the 3GPP Policy Charging and Control (PCC) architecture. Learning objectives On completion of this course the participants will be able to: 1 Define the main concepts of the SAPC 2010A 1.1 Explain the role that SAPC 2010A plays in supporting the network demands related to access control and QoS control 1.2 Understand the concepts of access and QoS control 1.3 Understand the main functionalities of SAPC 2010A. 2 Describe SAPC 2010A Functionalities 2.1 List the General Concepts and SAPC Definitions 2.2 Explain the Access Control in the SAPC 2.3 Describe the QoS Control in the SAPC 2.4 Explain the SASN Event Notification over Rx 2.5 Describe the SAPC Interaction and Platform 3 Understand the SAPC 2010A Architecture 3.1 Explain the Hardware associated with SAPC 2010A and its advantages 3.2 List the Software of SAPC 2010A 3.3 Describe the Interfaces of SAPC 2010A 3.4 Explain Geographic Redundancy 4 Execute the SAPC 2010A Operation 4.1 Interpret the CM Connection 4.2 Operate the GUI Connection 4.3 Understand the Analysis Sequence Performed by the SAPC 5 Configure the SAPC 2010A 5.1 Operate and Perform the SAPC 2009 Configuration 5.2 Modify Rules and Conditions in the SAPC 66

Target audience The target audience for this course is: Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, and System Administrators Prerequisites The participants should be familiar with: Unix knowledge GPRS general knowledge Basic knowledge in telecommunications and Data Networks Working in Windows operating system environment Successful completion of the following courses: SACC E2E Control (or SACC 6.0 Overview - LZU 108 8091) TSP 6 Operation and Maintenance - LZU 108 7341 Duration and class size The length of the course is 2 days and the maximum recommended number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools. Commercial in Confidence 67

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 SAPC 2010A Introduction 1,5 hours Exercise SAPC 2010A Functionalities 1,5 hours Exercise SAPC 2010A Architecture 1,5 hours Exercise SAPC 2010A Operation 1,5 hours Exercise 2 SAPC 2010A Configuration 1 hour Laboratory Exercises 5 hours Commercial in Confidence 68

GGSN 2010 Configuration for SACC Description LZU 108 8234 R1A Service Aware Charging and Control or more commonly known as SACC extends the GGSN functionalities to perform just that; charging and control of traffic based on the type and class of services. This functionality enables the GGSN to function more powerfully in terms of charging and providing better services towards the end customer. With the update of both the GGSN 2010 and the SACC to version 7, this learning product trains engineers on the aspects of configuration of features such as packet inspection, service classification, charging groups and others. Learning objectives On completion of this course the participants will be able to: 1 Introduce the SACC 7 Solution 1.1 Describe the SACC solution based on GGSN 2010 node 1.2 List the interfaces available in this new SACC release 1.3 Understand the main SACC configuration inside GGSN 2010 2 Configure the PISC (Packet Inspection and Service Classification) functionality 2.1 Describe how the rules are implemented Learning 2.2 List the protocols available in the GGSN based solution Learning 2.3 Create header inspection, deep protocol inspection and heuristic inspection rule 3 Detail the rating group concept and the Charging Methods involved 3.1 Understand volume, time and event-based charging Understand volume, time and event-based charging 3.2 Describe the mapping between the services and the rating group and also apply it. 4 Explain Authorization and Policy Control 4.1 Describe different solutions that can be implemented 4.2 Perform the GGSN configuration needed 5 List Credit Control settings 5.1 Set Quota Handling parameters 5.2 Outline some optional configurations 6 Understand redirection concept 6.1 Define redirection reasons 6.2 Configure redirection services 69

Target audience The target audience for this course is: Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Engineers, Service Engineers. Prerequisites Successful completion of the following courses: GGSN 2010 Network Engineer - LZU1087983 R1A SACC E2E Control (or SACC 6 Overview LZU 1088091 R1A) Duration and class size The length of the course is 2 days and the maximum number of participants is 8. Learning situation This is an Instructor Led Training (ILT) course based on theoretical and practical instructorled lessons given both in a classroom and technical environment, using equipment and tools which can be accessed remotely. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 1 hour PISC functionality 3 hours Rating Group and Charging Methods 2 hours 2 Authorization and Policy Control 3 hours Credit Control 2 hours Redirection 1 hour Commercial in Confidence 70

SAPC & SASN System Administrator Description LZP 101 151 R1A The Service Aware solutions are being employed to many different customer, to attend the new data services requirements such as policy control and charging control. The Ericsson solution for Service Aware is named SACC (Service Aware Charging and Control). SACC is composed by many nodes, including SAPC acting as PCRF 3GPP and SASN acting as PCEF 3GPP. This practical training course is designed to accelerate learning and deliver an intermediate level of competence to participants in a short amount of time. Engineers gain a specialized understanding of their roles and responsibilities while operating and maintaining their live SAPC and SASN system. Target audience The target audience for this SAPC and SASN practical training is the Technicians/Engineers responsible for maintenance and operation of their Service Aware solution referred to SAPC and SASN nodes. Prerequisites The participants should be familiar with IP and GPRS concepts and have successfully completed the following instructor led training courses, mandatory for participation; SASN 2009 Operation and Configuration LZU1087745 SAPC 2009 Operation and Configuration LZU1087747 SACC 6 Overview LZU1088091 GPRS System Survey LZU108876 UNIX Basics (or equivalent knowledge) LZU1085134 Duration and class size The length of the combined SAPC/SASN training course is 4 days. The training includes the following activities: SACC tasks, SASN tasks and SAPC tasks. The minimum number of participants is two (2), and the maximum number of participants is four (4). 71

Learning situation This training is delivered in the form of a Structured Knowledge Transfer (SKT) in order to provide structured and practical hands on training for students in their working environment and is a mentor-based training. The mentor ensures that each participant has access to the equipment, and correctly accesses reference documentation required for each duty/task/step. The mentor then presents, demonstrates, and follow participants performance on each duty/task/step required to operate and maintain the SASN and SAPC. TABLE OF CONTENTS FOR SAPC&SASN SKT SACC Concepts DUTY A: SACC CONCEPTS TASK A-1: Identify nodes for the SACC solution according to the 3GPP standards TASK A-2: Describe the SASN Functionalities TASK A-3: Describe the SAPC Functionalities TASK A-4: Describe the QBAU feature in SACC solution Service Aware Support Node (SASN) DUTY B: Service Aware Support Node (SASN) TASK B-1: Identify the Basic Hardware and Cluster Concept TASK B-2: Start the SASN Node and Verify Application and Status TASK B-3: Understand the SASN User Accounts and Create Users TASK B-4: Use the Linux as root to find a Parameter TASK B-5: Save the Last Loaded Configuration TASK B-6: Generate Low Level Files and Apply Configuration TASK B-7: Identify and Create a Packet Inspection Rule TASK B-8: Identify and Create a Rule for QoS TASK B-9: Verify and Explain a Control Server Configuration TASK B-10: Understand the R99 CDR Configuration TASK B-11: Understand the Customizable CDR Configuration TASK B-12: Understand the EDR Configuration TASK B-13: Locate folders, CDRs and Performance TASK B-14: Configure and Execute SASN Back-UP TASK B-15: Execute Rollback and Verify History TASK B-16: Verify a Specific Session for an User, and Verify Statistics TASK B-17: Verify the Node Status TASK B-18: Stop the SASN Node TASK B-19: Create a Diagnostic File for SASN TASK B-20: Create a Diagnostic File for SASN Switches Commercial in Confidence 72

Service Aware Policy Control Node (SAPC) DUTY C: Service Aware Policy Control Node (SAPC) TASK C-1: Identify the Basic Hardware and Node Management Toolbox TASK C-2: Understand the Loader Processor and Access the IO2 TASK C-3: Identify and recognize an alarm in the Alarm Viewer, and find the meaning using the CPI TASK C-4: Identify a Notification TASK C-5: Verify History for Alarms TASK C-6: Execute TSP Platform Back-UP TASK C-7: Activate the Back-UP TASK C-8: Execute a TSP Platform Restore TASK C-9: Access the IO and Locate Performance Files for the TSP Platform TASK C-10: Accessing the SAPC GUI and Understanding the Available TABs TASK C-11: Create a Service TASK C-12: Create a Subscriber Group TASK C-13: Create a Subscriber and associate it to the Subscriber Group created TASK C-14: Create a Rule and Policy for Access TASK C-15: Create a Rule and Policy for QoS TASK C-16: Associate an Access Policy to a Subscriber Group TASK C-17: Associate a QoS Policy to a Service TASK C-18: Define Usage Limits and Notification for a Subscriber TASK C-19: Find the Configuration using LDAP and Save LDIF file Time schedule Day Topics in the course Estimated time 1 SACC Concepts 3 hours Service Aware Support Node (SASN) 3 hours 2 Service Aware Support Node (SASN) 6 hours 3 Service Aware Policy Control Node (SAPC) 6 hours 4 Service Aware Policy Control Node (SAPC) 6 hours Commercial in Confidence 73

SGSN Pool Introduction Description LZU 108 6459 R6A This course introduces SGSN Pool - an optional feature, offered with the SGSN 2009B release. It incorporates an outline of the concept and migration strategies, describes the functionality related to SGSN Pool, covers Operation and Maintanance tasks, and deals with impacts on network planning and performance management. Learning objectives On completion of this course the participants will be able to: 1. Explain the concept of SGSN Pool feature for GSM/WCDMA access 1.1. Explain the concept of SGSN Pool 1.2. Determine the advantage of SGSN Pool features 1.3. Explain the importance of Network Resources Identifier (NRI) 1.4. Explain the concept of SGSN Pool Proxy 1.5. Describe SPP function to integrate non-pool aware nodes on Gb over IP Proxy Solution and SGSN Pool Proxy Solution 1.6. Explain 3G Direct Tunnel (3GDT) 1.7. Explain briefly the SGSN-MME 2009B architecture 2. Classify the mobility management functionality related to SGSN Pool 2.1. Identify the mobility management functionality related to SGSN Pool 2.2. Explain how the SGSN selection is performed 2.3. Explain the main traffic cases in SGSN Pool 3. Understand the migration strategies related to SGSN Pool 3.1. Determine the migration strategies related to SGSN Pool 3.2. Determine the migration to SGSN Pool using PXM and CLI commands 4. Explain the SGSN Pool operation and maintenance procedure 4.1. Determine the operations procedure in the SGSN Pool 4.2. Explain the maintenance procedure in the SGSN Pool 5. Configure the SGSN in Pool with OSS-RC 5.1. Perform the operation procedure in SGSN Pool using OSS-RC 5.2. Explain the maintenance procedure in SGSN Pool using OSS-RC 74

Target audience The target audience for this course is: System Engineer, Network Deployment Engineer and Network Design Engineer. Prerequisites Successful completion of the following courses: GPRS System Survey, LZU 108 876 Gb over IP Introduction, LZU 108 6460 R4A (for GSM networks) Iu over IP Introduction, LZU 108 6595 R3A (for WCDMA networks) Further, the participants should be familiar with Operation and Configuration of the SGSN node at least on SGSN 2009B level and have working experience. Duration and class size The length of the course is 6 hours and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 1 hour Mobility Management for SGSN Pool 2 hours Migration to SGSN Pool 1 hour Operation and Maintenance 1 hour Configure the SGSN in Pool with OSS-RC 1 hour Commercial in Confidence 75

SGSN Pool Proxy R1 Operation and Configuration Description LZU 108 7266 R1A This course will introduce the role of SPP as a new node in GPRS domain. This course cover the operational as well as maintenance procedures for the SPP for GSM. The course also includes hands-on activities with common SPP configuration and handling tasks. Learning objectives On completion of this course the participants will be able to: 1 Identify the interfaces and protocols 1.1 List the characteristics of the interfaces 1.2 Understand the protocols 2 Identify the hardware of SPP 2.1 Understand the GEP board 2.2 Understand RS2100 2.3 Understand the LOM module 2.4 Know the cabling 3 Identify the software of SPP 3.1 Understand the SuSE Linux Enterprise Server 3.2 Understand the SPP application 3.3 Understand the LOM application 76

4 Perform operation, maintenance, configuration and administration tasks 4.1 Understand the commands 4.2 Be able to do the relevant configuration 4.3 Be able to identify fault and do trouble shooting 5 Understand theoretically the migration and integration tasks related to SPP 5.1 Understand the relevant stages in migration 5.2 Understand the SPP integration processes into the network Target audience The target audience for this course is: Network Deployment Engineers, System Technicians, System Engineers, Field Technicians, System Administrators. Prerequisites Successful completion of the following flow and courses: GSM System Survey LZU 108 852 GPRS System Survey LZU 108 876 SGSN Pool Introduction LZU 108 6459 or Gb over IP Introduction LZU 108 6460 Duration and class size The length of the course is 2 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely. Commercial in Confidence 77

IP Networking Description LZU 102 397 R5A This course will provide participants with an insight into and an understanding of the TCP / IP protocol stack from the physical layer to the application layer. Participants will learn the operation of different protocols and applications within the TCP / IP suite such DHCP, DNS, NFS, NIS, NTP, HTTP, SNMP, SMTP, Telnet, FTP, TFTP and RTP. Participants will learn about IP addressing, both classful and classless (CIDR) and how subnetting / aggregation and VLSM operates. Participants will learn about different network devices and will develop a detailed understanding of LAN Switching, Routing and Routing protocols. Hands-on exercises using protocol analysers are used to facilitate the understanding of theory sessions. Learning objectives On completion of this course the participants will be able to: 1 Describe Ethernet, IP networking and the relevant Standards Bodies 1.1 List the functions of the different bodies involved in IP standards / RFCs 1.2 Analyze the OSI reference model and how it relates to the TCP / IP stack 1.3 Explain Ethernet in terms of Physical and Data Link Layer: MAC Address, CSMA/CD principles, Fast Ethernet, Gigabit Ethernet and speed negotiation 1.4 Explain the operation of Hubs, Switches and Routers 1.5 Explain Wireless LANs 1.6 Explain the IP Protocol 1.7 Explain the IPv4 packet structure, protocol header and features 1.8 Explain VLSM, CIDR, Subnetting, aggregation, NAT and NAPT 1.9 Explain the ICMP protocol, ping and traceroute 1.10 Explain the IGMP protocol 1.11 Perform exercises calculating IPv4 addresses and subnets 1.12 Describe the IPv6 packet structure, protocol header and features 2 Explain and compare the transport protocols 2.1 Explain TCP, UDP and SCTP protocol structures, headers and functionality 3 List the applications protocols 3.1 List and explain the operation of different protocols / applications such as DHCP, DNS, NFS, NIS, NTP, HTTP, SNMP, SMTP, Telnet, FTP, TFTP and RTP 78

4 Describe IP Switching and Routing Protocols and perform exercises 4.1 Explain the purpose and structure of ARP 4.2 Explain the purpose and implementation of VLANs 4.3 Perform exercises for VLAN implementations 4.4 Explain the purpose of Spanning Tree Protocol (STP) 4.5 Perform Spanning Tree Protocol (STP) exercises 4.6 Explain the operation of Static and Dynamic routing protocols 4.7 Perform Static routing exercises 4.8 Explain Interior and Exterior Gateway Protocols 4.9 List the differences between Vector Distance and Link State protocols 4.10 Explain the RIP routing protocol 4.11 Explain the OSPF routing protocol 4.12 Explain the BGP routing protocol 4.13 Explain the IS-IS routing protocol 4.14 Perform routing protocol exercises for RIP, OSPF, BGP and IS-IS Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, System Technicians, Service Technicians, System Engineers and Service Engineers. Prerequisites There are no pre-requisites. Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely. Commercial in Confidence 79

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Short description of the topics in the course Estimated time 1 List the functions of the different Standard Bodies involved in IP Standards / RFCs Analyze the OSI Reference Model and how it relates to the TCP / IP stack Explain Ethernet in terms of Physical and Data Link Layer: MAC Address, CSMA/CD principles, Fast Ethernet, Gigabit Ethernet and speed negotiation Explain the operation of Hubs, Switches and Routers Explain Wireless LANs Explain the IP Protocol 0.5 hour 1.0 hour 1.5 hours 2.0 hours 0.5 hour 0.5 hour 2 Explain the IPv4 packet structure, protocol header and features Explain VLSM, CIDR, Subnetting, aggregation, NAT and NAPT Explain the ICMP protocol, ping and traceroute Explain the IGMP Protocol Perform exercises calculating IPv4 addresses and subnets Describe the IPv6 packet structure, protocol header and features 3 Explain TCP, UDP and SCTP protocol structures, headers and functionality List and explain the operation of different protocols / applications such as DHCP, DNS, NFS, NIS, NTP, HTTP, SNMP, SMTP, Telnet, FTP, TFTP and RTP Explain and perform exercises about ARP 1.0 hour 1.0 hour 1.0 hour 0.5 hour 2.0 hours 0.5 hour 2.0 hours 2.0 hours 2.0 hours Commercial in Confidence 80

4 Explain the purpose and structure of ARP Explain the purpose and implementation for VLANs Perform exercises for VLANs implementations Explain the purpose of Spanning Tree Protocol (STP) Perform Spanning Tree Protocol (STP) exercises Explain the operation of Static and Dynamic routing protocols Perform Static routing exercises Explain Interior and Exterior Gatway Protocols List the differences between Vector Distance and Link State protocols 5 Explain RIP routing protocol Explain OSPF routing protocol Explain BGP routing protocol Explain IS-IS routing protocol Perform routing protocol exercises for RIP, OSPF, BGP and IS-IS 0.5 hour 0.5 hour 1.0 hour 0.5 hour 0.5 hour 0.5 hour 1.0 hour 0.5 hour 1.0 hour 1.0 hour 1.5 hours 0.5 hour 0.5 hour 2.5 hours Commercial in Confidence 81

Ericsson WCDMA System Overview Description LZU 108 5418 R9A Do you need to understand what 3rd generation systems are all about? Do you get lost when people talk about Wideband Code Division Multiple Access (WCDMA) system? This course explains the purpose of the WCDMA Core, Radio, and Service Network Elements together with the standardization of the WCDMA access network. In addition, the participants will learn how Ericsson s mobile core network solution connects to external networks such as WCDMA Radio Access Networks, PSTN Networks, PABXs, IMS/VoIP networks or other Mobile Networks. The focus is on general principles rather than specific technical details. Learning objectives On completion of this course the participants will be able to: 1 Detail the nodes and interface in WCDMA Network. 1.1 Explain the idea of the converged industries and the layered core network. 1.2 Present the 3GPP network model, and Ericsson network 1.3 Explain on overview level the functionality of each node and its architecture. 1.4 Show some statistics about WCDMA today and the market trend related to technology. 2 Understand the standardization bodies involved in 3 rd generation. 2.1 Distinguish the Standardization bodies involved in the WCDMA Systems. 2.2 Give in own words why standards are important in Telecommunications. 2.3 Acknowledge what standardization bodies are, and what are their functions. 2.4 Express the concept of full duplex communication, and FDD. 2.5 State the frequency bands and systems chosen for the different areas. 3 Explain on an overview level the Ericsson Mobile Core Network Solution 3.1 Explain on an overview level the architecture of the mobile core network. 3.2 Describe the Mobile Softswitch Solution 6. 3.3 Detail the architecture and functions of the MSC-Server 14 and M-MGW 6. 3.4 Describe the two nodes involved in the P.S, domain of the core network. 3.5 Recall the transport domain, and the various transport technologies used. 3.6 Describe interconnections and protocols in the C.S. and P.S. Domains 3.7 Identify the function of the main database nodes. 3.8 Explain basic traffic cases in the Mobile Softswitch Solution. 82

4 Explain the 3 rd Generation Radio Access Network. 4.1 Explain various access techniques. 4.2 State the coding types used in WCDMA, and how they prevent interference in the uplink and downlink. 4.3 Recognize the Importance of power control. 4.4 List the different handover scenarios in terms of soft, softer and hard handover. 4.5 Acknowledge the architecture of the Ericsson RAN Nodes RNC and RBS. 4.6 Identify the basic principles of HSDPA and EUL. 5 Detail the Network Services involved in WCDMA. 5.1 Acknowledge the functions of the service layer. 5.2 Detail various terminal technologies and platforms used. 5.3 Identify the difference between Applications and enablers, and detail some of the more common enablers. 5.4 Explain Mobile Positioning, MMS and Messaging over IP. 5.5 Acknowledge the architecture and operation of the IP Multimedia Subsystem (IMS). Target audience The target audience for this course is: Service Planning Engineers, Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators, Application Developers, Business Developers Prerequisites The participants should be familiar with general telecom technologies. Duration and class size The length of the course is 2 days and the maximum number of participants is 16. Commercial in Confidence 83

Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Network Introduction 1 hour Standardization 1 hour Mobile Core Network Solution 4 hours 2 Circuit Switched and Packet Switched traffic cases 1 hour WCDMA Radio Access Network Technology 4 hours Service Network and IP Multimedia 1 hour Commercial in Confidence 84

Telecom Server Platform (TSP) 6 Operation and Maintenance LZU 108 7341 R2A Description This course provides participants with the skills and knowledge to configure and manage the TSP 6 platform. It explores the elements involved in the operation, administration and maintenance of the TSP 6 platform. These include the areas of fault management, configuration management, performance and security management on the TSP 6 platform. Each operation and maintenance task is complemented by practical exercises on a real TSP 6 node. User interfaces for O&M purposes are also covered. Participants will complete practical configuration and management exercises using on-line documentation, TelORB Manager and the TSP Node Management (NM) Toolbox. Learning objectives On completion of this course the participants will be able to: 1 Describe the TSP operation and maintenance architecture 1.1 Outline the operational and maintenance functional areas 1.2 Navigate the embedded Element Managers TSP Node Management Toolbox and TelORB Manager 1.3 Use the on-line documentation 2 Perform fault management 2.1 Use the user interface for receiving alarms and notifications 2.2 Find the relevant alarm information in the on-line documentation 2.3 Review the error logs in the system 3 Describe the principles of backup and restoration of the TSP platform, DBN Backup, IO backup, FS backup, Scheduled Centralized Archive Backup 3.1 Create a Backup and restore the TelORB database 3.2 Create a Backup and restore an IO 3.3 Describe the principle of Centralized Scheduler and how it helps for archiving DBN, IO, and FS. 4 Describe various types of system upgrade that can be performed on the TSP platform 4.1 Analyze a system upgrade on the TSP-based node 4.2 Describe the product inventory feature 5 Describe the Virtual IP function on the TSP platform 5.1 Explain the distributed IP stack on the TSP platform

5.2 Perform management functions of Virtual IP on the TSP platform via the Node Management interface 5.3 Analyze/perform the router configuration 6 Describe SS7 protocol stacks supported by TSP Platform 6.1 Detail the component structure of the SS7 stack on the TSP Platform 6.2 Configure and manage the SS7 function on the TSP 6 Platform 7 Outline the different secure elements within TSP 7.1 Describe provisioning principles 7.2 Outline the concept of the CMF 7.3 Perform example configuration using TSP CLI 7.4 Describe the usage of LDAP protocol for the directory access 7.5 Add administrators, using CM Browser 8 Describe the principles and networks configurations required for Geographical Network Redundancy functionality in TSP 8.1 Identify the processes that provide data consistency between the Primary and Standby TSP nodes 8.2 Configure and manage Geographical Network Redundancy on the TSP Platform 9 Describe the principle of Disk Log functionality on the TSP platform 9.1 Configure and Manage the Disk Log function on the TSP platform 10 Describe the function of performance management on the TSP platform 10.1 Explain the Performance Management Framework (PMF) 10.2 Configure and analyze performance management data via xml files and CM browser 11 Manage the TSP hardware 11.1 Describe the procedures required to add, remove or replace traffic processors 11.2 Replace faulty boards and cables 12 Describe the concept of the File Transfer Utility and File Cleanup 12.1 Explain how the FTU works for incoming and outgoing file transfer 12.2 Use FTU GUI to configure incoming, outgoing file transfer and File Cleanup job 13 Discuss the Diameter protocol 13.1 Describe the main purpose of the Diameter protocol 13.2 Describe the Diameter protocol layered architecture 13.3 Explain basic Diameter concepts Target audience The target audience for this course is: Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators. Commercial in Confidence 86

Prerequisites Successful completion of the following courses: TSP System Overview (LZU 108 6441 or LZU 108 7339) Fundamental knowledge of UNIX/Linux based system. The participant should be familiar with Linux, TCP/IP and SS7. Duration and class size The length of the course is 4 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons and practical exercises on the TSP nodes. Remote access to this equipment is available to both the Ericsson and the operator s organizations. Commercial in Confidence 87

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 TSP O&M Concept 2 hours Fault Management 1.5 hours Backup & Restoration 1.5 hours Backup & Restoration (cont.) 1 hour 2 System Upgrade & Inventory 1.5 hours Virtual IP 2 hours SS7 Management 1 hour SS7 Management (cont.) 1.5 hours 3 Security Management and Provisioning 2 hours Geographical Network Redundancy 2 hour Geographical Network Redundancy (cont.) 1,5 hours 4 DBN Disk Log 2 hours Performance Management 1,5 hours Hardware Equipment Management 1 hour File Transfer Utility 1 hour Diameter Base Protocol 1 hour Commercial in Confidence 88

Gb over IP Introduction LZU 108 6460 R4A Description With the growing demand and developments in the realm of IP networks, the Gb interface has also been updated to support this mode of transport, leaving the Frame Relay transport to be a legacy technology. In this course, the Gb interface is described with IP being its transport medium. The main components discussed in this course include the overview of the Gb interface, hardware and software requirements as well as configuration and operation and maintenance procedures. This revision of the learning material includes updates to the Gb interface following the SGSN 2008B release. Features discussed are mobility management, handover features and operation and maintenance procedures, among others. Learning objectives Upon completion of this course the participants will be able to: 6. Describe the Gb interface 6.1. Explain the concept of Gb over IP 6.2. Explain the advantages of Gb over IP 6.3. Explain the network impact of Gb over IP 7. Describe the Gb protocol layers 7.1. List the Gb interface protocol stack 7.2. Explain the changes introduced by Gb over IP 7.3. Explain Gb over IP for SPP 8. Describe the VPN concept and IP handling 8.1. Explain the concept of network separation 8.2. Explain the concept of Virtual Private Networks 8.3. Explain the procedures for IP address handling in the SGSN 9. Describe the dynamic configuration of Gb over IP 9.1. Explain the concepts of dynamic configuration for Gb over IP 9.2. Explain the main procedures to achieve Gb over IP dynamic configuration 10. Describe the steps to configure Gb over IP 10.1. Explain how the Gb over IP interface is configured on the SGSN 10.2. Explain how the Gb over IP interface is configured on the BSC

11. Describe the hardware used in SGSN 2008B for Gb over IP 11.1. List the hardware configurations for SGSN 2008B 11.2. Explain the SGSN scalability 11.3. List the main elements to interconnect SGSN 2008B and BSS R08 12. Describe the Operation & Maintenance process 12.1. List the node properties for Gb over IP 12.2. List the new alarms for Gb over IP 12.3. List the new events for Gb over IP 12.4. List the new counters for Gb over IP 13. Describe how the migration from Gb over Frame Relay to Gb over IP can be performed 13.1. Explain steps on configuring Gb over IP from FR 13.2. Explain steps on fallback in the event of an unsuccessful migration 14. Describe the functions of OSS RC 5.3 from the perspective of the Gb over IP interface 14.1. Explain and explore tools available from OSS RC Target audience The target audience for this course is: System Engineer, Network Deployment Engineer, Network Design Engineer. Prerequisites Successful completion of the following courses: GPRS System Survey (LZU 108 876 R7A) The participants should be familiar with GSM SGSN R8 Configuration LZU 108 2140 R1A. Duration and class size The length of the course is 1 day and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Commercial in Confidence 90

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 30min Gb over IP Protocols 30min VPN and IP Handling 30min Dynamic Configuration 30min Gb over IP Configuration 1hr SGSN 2008B Hardware 30min Operation & Maintenance 1hr Migration 1hr OSS RC 5.3 O&M Features 30min Commercial in Confidence 91

Iu over IP Introduction LZU 108 6595 R3A Description With IP gaining mass popularity as being the standard for transport technology, the Iu interface has also been updated to support IP as its transport for both signaling and traffic. This course addresses the changes to the network in terms of the Iu interface, protocol layer adaptations as well as configuration of the interface from the standpoint of the SGSN node. An overview of IP address handling and VPN concepts on the SGSN is also covered to allow better understanding of how IP addresses are distributed in the node. Other topics include general operation and maintenance and fault management for the Iu interface on the SGSN. Learning objectives Upon completion of this course, the students will be able to: 1 Describe the Iu interface 1.1 Explain the concept of the Iu interface as an end to end IP solution for Iu-PS 1.2 Explain the advantages of Iu over IP 1.3 Explain the network impact of Iu over IP 2 Describe the Iu protocol layers 2.1 Explain the SS7 protocols 2.2 List the Iu-C and Iu-U interface protocol stack 3 Describe the VPN concept and IP handling 3.1 Explain the concept of network separation 3.2 Explain the concept of Virtual Private Networks 3.3 Explain the procedures for IP address handling in the SGSN 4 Describe the steps to configure Iu over IP 4.1 Explain how the Iu over IP interface is configured on the SGSN 4.2 Explain how the Iu over IP interface is configured on the RNC 5 Describe the hardware used in SGSN 2008B for Iu over IP 5.1 List the hardware configurations for SGSN 2008B 5.2 Explain the SGSN scalability 5.3 List the main elements to interconnect SGSN 2008B and RAN P6 6 Describe the Operation & Maintenance process 6.1 List the node properties for Iu over IP 6.2 List new events for Iu over IP

6.3 Describe the new feature of the WCDMA SGSN 7 Describe the functions of OSS RC 5.3 from the perspective of the Iu over IP interface 7.1 Explain and explore tools available from the OSS Target audience The target audience for this course is: System Engineer, Network Deployment Engineer, Network Design Engineer. Prerequisites Successful completion of the following courses: WCDMA System Overview (LZU 108 5418 ) GPRS System Survey 2008B (LZU 108 876) The participants should be familiar with WCDMA SGSN 2008B Configuration LZU 108 6990 Duration and class size The length of the course is 1 day and the maximum number of participants is 16. Commercial in Confidence 93

Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 30mins Iu over IP Protocols 1hr VPN and IP Handling 30mins Iu over IP Configuration 1hr SGSN R8 Hardware 1hr Operation & Maintenance 1hr OSS RC R5 O&M Features 1hr Commercial in Confidence 94

SmartEdge R6 System Operation and Maintenance Description LZU 108 2108 R2A SmartEdge R6 System Operation and Maintenance describes the hardware architecture of the chassis, traffic cards, XCRP cards, and fan/alarm unit to support overall understanding of system functions. It shows how to identify hardware failures, replace cards and units in case of failures, and perform software upgrades. Hands-on exercises allow participants to master SmartEdge CLI syntax of system operation and maintenance related commands. Theory to hands-on ratio of this course is 30/70. With the help of the training documentation provided in this course and the guidance of the instructors, the attendees will learn the most efficient ways of SmartEdge system operation and maintenance, hence saving time and money. The course is available for those who have operational experience managing the SmartEdge platform. Learning objectives On completion of this course the participants will be able to: 1 Describe high level system hardware architecture 2 Describe chassis layout and cabling to the rack 3 Identify port alarms 4 Identify LED with operational states of traffic cards and XCRP 5 Identify layout of traffic cards and XCRP cards 6 Handle hardware replacement of traffic cards and XCRP cards 7 Handle replacement of Fan/Alarm unit 8 Handle replacement of air filter 9 Perform multiple level hardware diagnostics routines on traffic cards and XCRP 10 Identify multiple levels of alarm statuses 11 Perform full release SmartEdge operating system (SEOS) upgrade 12 Perform module patch upgrade Target audience The target audience for this course is: Network Design Engineer, Network Deployment Engineer, System Technician, Service Technician, System Engineer, Service Engineer 95

Prerequisites The participants should have operational experience managing the SmartEdge platform as well as a solid understanding of general networking technologies. Successful completion of the following courses: SmartEdge R6 System Survey LZU 108 2107 Duration and class size The length of the course is 1 day and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as rough estimate. Day Topics in the course Estimated time 1 Introduction to SmartEdge High level system hardware architecture Chassis layout Cabling to the rack Alarms XCRP card Traffic card Port Alarms LED states in relation to operational states Replacements and Repairs Description of package labels Replacement of traffic cards Replacement of XCRP cards Replacement of Fan/Alarm unit Replacement of air filter Power on Diagnostics On Demand Diagnostics Understand XCRP switchover Perform full release SmartEdge operating system (SEOS) upgrade Perform module patch upgrade Commercial in Confidence 96

GSM System Survey LZU 108 852 R11A Description Are you lost when discussing GSM network basic concepts? If you are starting to work in different areas of GSM system and need a general overview, this is the course you are looking for. It will provide you with knowledge about Ericsson s GSM based systems and GSM 800/900/1800/1900. It will focus on GSM terminology, wireless concepts, functions of network nodes, and the Ericsson implementation of those network nodes. Completing this training you will have all the initial knowledge you need to proceed in competence development in other areas. Learning objectives On completion of this course the participants will be able to: 1 Understand how mobile systems have evolved over the time and tell the history of GSM development. 1.1 Recognize benefits of having a standard 1.2 Describe the GSM geographical network structure and node functions 1.3 Understand the GSM frequency bands 1.4 List subscriber services provided in the GSM network 2 List Ericsson s GSM System divisions and components and perceive how Ericsson has been involved in GSM since its inception and took an active part in the GSM specification process. 2.1 List network components and describe their functions 2.2 Describe optional additional network entities functions 2.3 Briefly present Protocols used in the GSM Access and Core Networks 3 Know basic concepts of wireless communications and its importance to provide a good knowledge of how GSM Systems works. 3.1 Explain Time Division Multiple Access technique (TDMA) 3.2 List the transmission problems and their solutions 3.3 Understand how Adaptive Multi-Rate (AMR) can increase capacity 4 List and identify GSM System mandatory concepts of air interface, their functions and required specifications. 4.1 Understand the concepts of physical channel and a logical channel 4.2 List one important piece of information sent on each of 3 different logical channels 4.3 Briefly explain the idea of mapping 4.4 Show the time slot power saving feature 97

5 Differentiate the platforms that provide the network nodes and functionalities that are basis to provide Circuit and Packet switching, including AXE and CPP platform principles, list the main components and outline the main features. 5.1 Understand the function of APT and APZ 5.2 Differentiate functions that can be implemented using AXE platform modularity 5.3 Explain how the group switch switches calls 5.4 Discriminate the AXE 810 hardware structure 5.5 Discriminate the CPP Hardware Platform 5.6 Show CPP Interconnection Structure 5.7 Clarify functions that can be implemented using CPP platform 6 Explain how Ericsson implements the functions and nodes of the GSM switching system. 6.1 Name the nodes in the Switching System 6.2 Know Ericsson s Mobile Softswitch Solution 6.3 List which nodes that are contracted for the security procedure in the GSM system 6.4 Briefly explain the purpose of Authentication, Ciphering and Equipment Check 7 List and identify Radio Access Network system nodes, its functions and required specifications. 7.1 Outline the main functions of a BSC, TRC and RBS 7.2 Describe the Abis over IP and Abis Optimization solution 7.3 Briefly Explain A-Interface over IP 7.4 List the Ericsson s RBS 2000 and 6000 configurations 7.5 Explain the RBS architecture and functional blocks 7.6 Understand the benefits with new BSC BSS 08 8 Recognize different mobile stations types, including their components, functions, features and required specifications. 8.1 Outline the information stored on the SIM-card. 8.2 Explain the advantage of having a separation between mobile equipment (ME) and subscription (SIM-card). 8.3 List the product categories of Mobile Stations (MS). 9 Clarify the GSM traffic cases to consolidate all the GSM Network concepts using basic traffic cases examples. 9.1 Explain the purpose of GSM ID-number (MSISDN, IMSI, TMSI, MSRN and LAI) 9.2 Understand the handover, locating and location updating concepts 9.3 Briefly describe how a traffic case works 10 Explain the basic concepts and difficulties of planning a cellular network based on text examples and explanations. 10.1 List the stages in the cell planning process 10.2 Explain the terms Grade of Service (GOS) and Erlang 10.3 Name 2 types of Interference 10.4 Describe briefly the feature Re-Use of Frequencies within a Cell 10.5 Understand what is meant by the term Hierarchical Cell Structure 10.6 Describe briefly the feature BCCH in Overlaid Sub cell 11 Recognize Ericsson s Operation and Support System OSS as an important tool for operation and maintenance in GSM network describing its features and functions. Commercial in Confidence 98

11.1 Explain the functions of the Operations and Support System 11.2 Describe the architecture of the Operations and Support System 11.3 Outline the implementation of the Multi Mediation 11.4 Understand the implementation of the Ericsson Multi Activation 12 List the most common and main subscriber services, explaining their functions, features, and specifications. 12.1 Define the different types of services available in the network 12.2 Indicate one of each of the following service types in the network: teleservices, bearer services and supplementary services 12.3 Identify one of the Ericsson innovative services in the network. 12.4 Briefly describe the mobile intelligent network services available with Ericsson GSM systems 12.5 Understand the need and advantages of the CAMEL system 13 Understand charging and accounting concepts. 13.1 Identify their functions, features and required specifications 13.2 Explain the fact that the charging concept is changing due to the introduction of new technologies such as GPRS, UMTS 13.3 List three call components 13.4 Explain the future of billing 14 Discriminate how data calls are initiated in the GSM network and cite examples of how a data call is handled in a GSM network through a traffic case analysis. 14.1 Explain the data transmission services which GSM offers 14.2 Describe a GSM data traffic case 14.3 List the data transmission services which GPRS offers 14.4 List the things that can lead to improved GPRS end-user performance 14.5 Describe a GPRS data traffic case 15 Have an overview of the possible future functionality of GSM-based systems. 15.1 Describe the evolution of GSM to WCDMA systems 15.2 List the technologies that will bridge these two systems including HSCSD, EDGE, GPRS, WCDMA and HSPA 15.3 Explain the 3G system and feature Adaptive Traffic Control Commercial in Confidence 99

Target audience The target audience for this course is: Service Planning Engineers, Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators, Application Developers, Business Developers, Customer Care Administrators. Prerequisites The participants should be familiar with telecommunication basics. Duration and class size The length of the course is 4 days and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Commercial in Confidence 100

Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Course Introduction & pre-course test Introduction to Mobile Telecommunications and GSM Overview of Ericsson s GSM Systems Wireless Concepts Channel Concepts 2 Channel Concepts Continuation Introduction to AXE and CPP Switching System Radio Access Network Mobile Station 3 Traffic Cases Cell Planning Operation and Maintenance tools Mobile IN and Subscriber Services 4 Charging and accounting Data Services The future of GSM Post-course Test 1.0 hour 1.5 hours 0.5 hour 2.0 hours 1.0 hour 1.0 hour 1.5 hours 1.5 hours 1.5 hours 0.5 hour 2.5 hours 1.5 hour 1.0 hour 1.0 hour 0.5 hour 2.0 hours 2.0 hours 1.5 hours Commercial in Confidence 101