Privacy Plicy cncerning the use f the website and the use f ckies Agria understands the imprtance f the privacy f its custmers and the prtectin f their persnal data. Present plicy utlines the handling and prcessing f the persnal data we cllect. 1. Scpe This website is perated by Agria. It is imprtant fr us that we create and maintain an envirnment where ur custmers feel cmfrtable that their infrmatin will nt be misused. We cmply with the applicable data prtectin laws, such as the General Data Prtectin Regulatin 2016/679 and natinal data prtectin laws. These data prtectin laws relate t the prtectin f yur persnal data and grants yu rights in respect f yur persnal data. This plicy aims t tell yu which persnal data we cllect frm yu and hw yur data will be used fllwing the use f ur website t try t ensure yu the prper handling f yur data. 2. What persnal data is cllected Yu d nt have t prvide yur persnal data t us in rder t use mst f ur website. Fr the purpses as mentined hereafter, Agria persnal data abut yu: may gather and prcess the fllwing categries f Name, title, address; Cntact details (e-mail, phne number); Cmpany Yu may als chse t prvide additinal/ptinal infrmatin when cmpleting frms n ur website r that yu give us when we have cntact with yu (by telephne, by e-mail r at trade fairs r events). Furthermre, we may als cllect and prcess infrmatin btained thrugh ur websites r the devices yu are using. This infrmatin can be : Lcatin data (lcatin infrmatin cllected frm scial media netwrks r IP addresses frm yur device; GPS signals sent by a mbile device); Infrmatin frm ckies, web beacns r frm the internet. This infrmatin will be gathered autmatically and may be the website that yu have visited befre brwsing ur website r the website that yu are visiting after urs. We may als cllect infrmatin n which pages f ur website yu are visiting, yur IP addresses, type f brwser, access times, perating system. This infrmatin is aggregated and is nt used t identify yu. Yu can find ut mre abut hw we d that in the articles n the use f ckies; Data we btain frm ther websites, fr example if yu ask us t cnnect with yur Facebk accunt; We may recrd any telephne calls fr quality assurance and fr training purpses; Agria may als cllect publicly accessible infrmatin in rder t verify infrmatin we have cllected and t manage and expand ur business. Page 1
3. Why d we cllect this infrmatin Agria cllects the abvementined infrmatin t understand yur needs and t prvide yu with a better service, and mre specifically we cllect yur infrmatin fr the fllwing purpses: Yur persnal data will be used t respnd t yur (nline) queries abut ur prducts r services, t prvide yu with infrmatin n ur prducts, and t fllw-up nline ffers; Prvide the prducts and services yu have rdered; Verify yur identity and financial data fr payment f ur prducts and services; The infrmatin will be used t imprve ur prducts and services; Investigate cmplaints abut the prducts r services r regarding ur website; Meet legal, regulatry and cmpliance bligatins and requirements; Analyse and mnitr the use f accunts t prevent, investigate fraud, terrrism, misrepresentatin, security incidents r crime and/r reprt this t the cmpetent authrities; Sending prmtinal e-mails peridically abut ur prducts and services, abut special ffers r ther infrmatin which we think that it might be interesting fr yu; Cntacting yu fr market research purpses frm time t time. We may cntact yu by e-mail r phne; Prcess yur persnal data fr specific purpses as mentined n specific frms as published n ur website, n written ntices r via e-mail; 4. Hw will yur infrmatin be used and shared Agria may share yur persnal data: with cmpanies in ur grup and/r ur affiliates; r with any third party yu have asked us t share yur persnal data with such as Facebk r any ther scial media site if yu have asked us t cnnect with yur accunt; r We can als share yur persnal data, based n ur legitimate interest, t third party prviders wh help us with ur prducts and services. Examples include hsting ur web servers, analysing data, prviding marketing assistance (Hubspt, Netwrk app, Facebkpixel), and prviding custmer service. These cmpanies will have access t yur persnal data but nly when strictly necessary t perfrm their functins and they may nt use that data fr any ther purpse. Yur persnal data will nt be sld r rented t third parties. We may disclse yur persnal data t enfrce ur plicies, t cmply with ur legal bligatins r in the interests f security, public interest r law enfrcement in any cuntry where we have entities r affiliates. Fr example, we may respnd t a request by a law enfrcement agency r regulatry r gvernmental authrity. We may als disclse data in cnnectin with actual r prpsed litigatin, r t prtect ur prperty, security, peple and ther rights r interests. In the event that the business f Agria is sld r integrated with anther business, yur details will be disclsed t any prspective purchaser s adviser and will be transferred t the new wners f the business. In this case, we will implement the apprpriate safeguards t ensure the integrity and cnfidentiality f yur persnal data. Hwever, use f yur persnal infrmatin will remain subject t this Plicy. 5. Transfer f yur persnal data Page 2
DATA TRANSFER OUTSIDE THE EUROPEAN ECONOMIC AREA We may transfer yur persnal data t third party prviders wh are lcated in third cuntries (utside the Eurpean Ecnmic Area (EEA)), i.e. America since we use hubspt. This data transfer utside the EEA is legitimate if the recipient f the data is lcated in a cuntry which prvides an adequate level f prtectin fllwing a Eurpean Cmmissin adequacy decisin. Sme f these cuntries may nt have equivalent data prtectin legislatin t prtectin the use f yur persnal data. In this case, we have assessed whether apprpriate safeguards as within the EU are pssible by, fr example, executing standard cntractual clauses. In particular cases, we will btain yur preliminary cnsent fr transferring yur persnal data utside the EEA. Fr mre infrmatin regarding the transfer f infrmatin yu can fllw the prcedure as described in the Article n the Rights f the Data Subjects. 6. Hw we use ckies Sme features f this website are designed t give yu a better nline experience n ur website and will nly wrk if we use ckies. We als use ckies t cllect infrmatin abut yur nline preferences. Ckies are text files which cntain small pieces f infrmatin, sent by a web server t a web brwser which allws the server t uniquely identify the brwser n each page. They will be stred n yur cmputer, tablet r phne when yu visit a website. Ckies may cntain identifying infrmatin. Ckies enable us t gain infrmatin abut the use f its websites. This infrmatin may be analysed by third parties n ur behalf. a. We use the fllwing categries f ckies n ur website: Strictly Necessary Ckies These ckies are essential in rder t enable yu t mve arund the website and use its features. Withut these ckies, services yu have asked fr such as remembering yur lgin details r shpping basket items cannt be prvided. Perfrmance Ckies These ckies cllect annymus infrmatin n hw peple use ur Website. Fr example, we use example Ggle Analytics ckies t help us understand hw custmers arrive at ur site, brwse r use ur site and highlight areas where we can imprve areas such as navigatin, shpping experience and marketing campaigns. The data stred by these ckies never shws persnal details frm which yur individual identity can be established. Functinality Ckies These ckies remember chices yu make such as the cuntry yu visit ur website frm, language and search parameters such as size, clur r prduct line. These can then be used t prvide yu with an experience mre apprpriate t yur selectins and t make the visits mre tailred and pleasant. The infrmatin these ckies cllect may be annymised and they cannt track yur brwsing activity n ther websites. Targeting ckies r advertising ckies These ckies cllect infrmatin abut yur brwsing habits in rder t make advertising mre relevant t yu and yur interests. They are als used t limit the number f times yu see an advert as well as help measure the effectiveness f an advertising campaign. The ckies are usually placed by third party advertising netwrks. They remember the websites yu visit and that infrmatin is shared with ther Page 3
parties such as advertisers. Fr example, we use third party cmpanies such as Hubspt t prvide yu with mre persnalised adverts when visiting ther websites. Scial Media Ckies These ckies allw yu t share what yu ve been ding n the website n scial media such as Facebk and Twitter. These ckies are nt within ur cntrl. Please refer t the respective privacy plicies fr hw their ckies wrk. Ggle Analytics We als use third party services such as Ggle Analytics t cllect infrmatin abut visitrs t ur websites. This infrmatin is aggregated t determine number f visits, average time spent, pages viewed, etc. We use this infrmatin t measure site usage, as well as t imprve the cntent and value f ur site. Mre infrmatin abut the way Ggle prcesses yur infrmatin is here https://plicies.ggle.cm/privacy?hl=en. If yu wish t disable Ggle Analytics n yur brwser: https://supprt.ggle.cm/analytics/answer/181881?hl=en b. Deletin f ckies and mre infrmatin abut ckies Sme ckies are deleted when yu clse dwn yur brwser (sessin ckies). Others remain n yur device until they expire r yu delete them frm yur cache (persistent ckies r tracking cde) and enable us t remember things abut yu as a returning visitr. If yu want t delete any ckies that are already n yur cmputer, please refer t the help and supprt area n yur internet brwser fr instructins n hw t lcate the file r directry that stres ckies. The help ptin n the tlbar f mst brwsers will als tell yu hw t prevent yur brwser frm accepting new ckies, hw t have the brwser ntify yu when yu receive a new ckie, r hw t disable ckies altgether. Please bear in mind that sme persnalized services may nt be available if yu chse t disable ckies. Please nte that by deleting ur ckies r disabling future ckies yu may nt be able t access certain areas r features f ur site. T find ut mre abut ckies please visit: www.allabutckies.rg r see www.yurnlinechices.eu which cntains further infrmatin abut behaviural advertising and nline privacy. c. Web beacns Sme f ur Web pages may cntain electrnic images knwn as Web beacns (smetimes knwn as clear gifs) that allw us t cunt users wh have visited these pages. Web beacns cllect nly limited infrmatin which includes a ckie number, time and date f a page view, and a descriptin f the page n which the Web beacn resides. We may als carry web beacns placed by third party advertisers. These beacns d nt carry any persnally identifiable infrmatin and are nly used t track the effectiveness f a particular campaign. 7. Rights f Data Subjects Page 4
Yu are entitled t see the infrmatin held abut yu and t btain a cpy f the infrmatin we hld. If yur persnal data have been changed, yu are entitled t ask us t rectify r cmplete r erase the utdated, incrrect r incmplete data we have abut yu. Furthermre yu have the right t restrictin f the prcessing f yur data and t bject t the prcessing f yur persnal data. Yu have als the right t data t receive the persnal data cncerning him r her, which he r she has prvided t a cntrller, in a structured, cmmnly used and machine-readable frmat and have the right t transmit thse data t anther cntrller. If yu have pted t receive cmmercial e-mails, newsletters, frm us at the time yu registered n the website, yu may pt-ut whenever yu have changed yur mind. We may require yu t prvide verificatin f yur identity t ensure that yu have a legitimate right t make the request and t verify that we prvide the answer t the persn that has the legitimate right t send us ne f the abvementined requests and t btain the infrmatin. Please nte that in certain circumstances as prvided by law we may withhld access t yur infrmatin r that we may nt grant yur request where we have the right t d s under applicable data prtectin legislatin. If yu wish t btain mre infrmatin regarding the prcessing f yur persnal data r if yu wish t exercise yur rights, please cntact us at Agria, Bd A. Reyers 80 1030 Brussels, Tel. +32-2-706 78 00. Yu have the right t ldge a cmplaint with the cmpetent supervisry (data prtectin) authrity. 8. Security Agria is cmmitted t trying t make sure that yur infrmatin is secure. We have implemented reasnable technical and rganisatinal measures t secure yur persnal data frm accidental r unlawful destructin, lss, alteratin, unauthrised disclsure f, r access t, persnal data transmitted, stred r therwise prcessed. Yu shuld, hwever, remember that the internet is an pen system and we cannt guarantee that unauthrised third parties will never be able t defeat thse measures r use yur persnal data fr imprper purpses. This website may cntain links t third party websites. Agria is nt respnsible fr the cntent f these websites and is nt respnsible fr the privacy standards and practices f that third party. We recmmend yu t read and understand the relevant privacy plicies f these third parties and their websites befre yu accept their ckies and visit their website t ensure yurself that yur persnal data is sufficiently prtected. 9. Changes t this plicy Agria may amend and update this plicy frm time t time t ensure that the plicy represents the way we prcess yur persnal data at that time. We will place an updated versin f this plicy n the same webpage and will autmatically be effective when published. Please return t this webpage regularly t ensure that yu are always aware f the infrmatin we cllect and prcess, hw yur data is being used, in which circumstances, and in which cases we will share yur data with third parties. Page 5