HEALTH AND HUMAN SERVICES COMMISSION,TEXAS 2004 2014 Credit Recommendation Guide The following courses have been evaluated by Corporate Articulation to potentially fulfill General Education or Elective credits for an Undergraduate Degree. In order to potentially receive any of the credits recommended below, students should submit supporting documents to Prior Learning Assessment. For more information on PLA visit: ecampus.phoenix.edu/pla or contact the department toll free at 866 440 4707. There are fees associated with your PLA submission. However, you may be eligible for PLA benefits. Please contact your Finance Advisor for more information. PLA will not award credit for certifications or coursework that duplicates the content of credits earned through PLA, transfer credit, National Testing Program credit or University of Phoenix. Clock hour to semester credit hour conversions are made by the University using current U.S. Department of Education standards. University of Phoenix Equivalency: General Education or Elective category to which credit can be applied. Combinable: Courses may only be combined with courses of similar content and General Education/Elective areas. Non Academic: Lack of college level theory and/or principle necessary for credit recognition. Company specific and skill based training. Too Few : Courses/training that cannot receive credit because they are less than 1 hour total in length. Similar content in a 1(+) hour timeframe may be eligible for credit. Updated: 03/21/2014 The credit awards shown are for informative purposes, state and program limits on Prior Learning Assessment credit may apply. Course AGG0001 How to Work with Aggressive People AGI 0100 Agile Project Management Classroom 09/2011-12/2014 7 Hour(s) 7 Combinable Interdisciplinary/Elective ANG0001 Experiencing Anger 12/2014 5 Hour(s) 0 0.0 Non-Academic ANG0002 Managing Your Anger 12/2014 5.5 Hour(s) 0 0.0 Non-Academic AST0001 Assertiveness from Inside to Outside ATP0100 CAPPS Training Program for Managers Classroom 10/2008-12/2014 8 Hour(s) 8 0.5 Interdisciplinary/Elective ATP1001 CTPM Train-the-Trainer Certification Classroom 02/2010-12/2014 16 Hour(s) 16 1.0 Interdisciplinary/Elective CC0100 Texas Workers' Compensation Claims Process Overview 06/2005-
CHN0001 Starting the Change Process CHN0002 Managing the Change Process CHN0003 Integrating Change in Your Organization CHN0004 Views on Organizational Change CHN0005 Preparing for Change CHN0006 Communication During Organizational Change COA0001 Coaching Performance 12/2014 2 Hour(s) 0 0.0 Non-Academic COA0002 Business Coaching COA0003 Successfully Coaching Relationships 12/2014 5 Hour(s) 2.5 Combinable Interdisciplinary/Elective COA0004 The Key Stages of Coaching COA0005 The Coaching Skillset COA0006 Emotions, Mindsets and Coaching COM0001 Interpersonal Communications: The Process COM0002 Communicating for Results COM0003 The Mechanics of Communicating Effectively COM0004 Workplace Communication Skills COM0005 Leadership Communication Skills COM0006 Resolving Conflict with Communication Skills COM0007 Communicating for Contacts COM0008 Essentials of Electronic Communication COM0009 Conquering Conflict through Communication CON0001 Perspectives on Conflict in the Workplace CON0002 Managing Organization Conflict CON0003 Handling Conflict CON0004 Analyzing Workplace War Zones
CON0005 The Path to Peace and Harmony CON0006 Manager's Performance Guide - Team Conflict Skills CRI0001 The Role of Critical Thinking in Organizations CRI0002 Developing Fundamental Critical Thinking Skills CRI0003 Strategies for Facilitating Critical Thinking CRI0004 Critical Thinking Skills for Managing CRI0005 Organizational Scope of Critical Thinking DIF0001 Difficult People in the Workplace Environment DIV0002 Changing Corporate Culture DIV0003 Planning a Diversity Initiative DIV0004 Diversity: The Future DIV0005 Getting Past Clashes: Valuing Team Diversity EML0001 Optimizing E-mail at Work 12/2014 2 Hour(s) 0 0.0 Non-Academic EML0002 E-mail and Organizational Communication EPM0100 eperformance Management - Manager Manual Performance Mgt EPM0101 eperformance Management - Manager Cloning Performance Mgt EPM0102 eperformance Management - Mgr Content Catalog Performanc Mgt EPM0103 eperformance Management - Manager Conducting Evaluation EPM0104 eperformance Management - Manager Offline Performance Mgt ETQ0001 Standard Business Etiquette ETQ0002 Communication Business Etiquette ETQ0003 Etiquette at the Business Meeting EXL0001 Basic Features of Excel 2003 EXL0002 Excel 2003 Formulas and Functions EXL0003 Advanced Data Management in Excel 2003 12/2014 2.25 Hour(s) 1.125 Combinable Interdisciplinary/Elective
EXL0004 Advanced Data Analysis in Excel 2003 EXL0005 Advanced Data Exchange in Excel 2003 EXL0006 Formatting Data in Excel 2003 EXL0007 Excel 2003 Chart and Multimedia Features EXL0008 Advanced Customization in Excel 2003 12/2014 2.75 Hour(s) 1 Combinable Interdisciplinary/Elective EXL0009 Advanced Validation and Collaboration in Excel 2003 EXL0010 Printing and Collaborating in Excel 2003 EXL0011 Advanced Formatting in Excel 2003 FAC0001 The Facilitator Role 12/2014 4 Hour(s) 0 0.0 Non-Academic FAC0002 Facilitative Fundamentals: Tools and Techniques FAC0003 Facilitating Meetings and Work Groups FAC0004 Facilitating Difficult Situations 12/2014 5 Hour(s) 0 0.0 Non-Academic FAC0005 Facilitative Tools and Formats: Offering Options 12/2014 4.5 Hour(s) 0 0.0 Non-Academic GEN0001 Introduction to Work Force Generations GEN0002 Attracting, Developing, and Retaining Generations GEN0003 Leading Silent Generation and Baby Boom Workers GEN0004 Leading Generations X and Next GEN0005 Making Cross-generational Teams Work GEN0006 Cross-generational Workers in the 21st Century HHS102 Intro to CAPPS for HHS Employees 04/2005-12/2014 1 Hour(s) 0.5 Combinable Interdisciplinary/Elective HIR0001 What to Consider When Hiring HIR0002 Interviewing Effectively HIR0003 Choosing the Best Applicant IAH1001 Interviewing and Hiring Classroom 01/2010-12/2014 8 Hour(s) 8 0.5 Interdisciplinary/Elective ICR0100 Civil Rights Training 05/2004-12/2014 0.5 Hour(s) 0 0.0 Too Few
Number Course Title Delivery Method Course Year HHS Computer Usage and Information Security INF0200 Training IPM0100 Introduction to Project Managment Classroom JIS0100 Job Interviewing Skills and Tips Classroom LEA0001 Recognizing a Leader LEA0002 The Communication of a Shared Vision LEA0003 Leading by Enabling LEA0004 Communication and Leadership LEA0005 Leadership and Change LEA0006 The Model Leader MAN0001 Managing and Rewarding Top Performers MAN0002 Taking on a Management Role MAN0003 Becoming a Manager: Responsibilities and Fears Becoming a Manager: Leading and MAN0004 Communicating MAN0005 A New Manager and the Company's Future MAN0006 Tomorrow's Managers' Competencies MAN0007 Tomorrow's Managers' Development Tools MAN0008 Managing as Coach and Counselor MAN0010 A Primer for Ensuring Accountability MAN0011 The Basics of Delegation MAN0012 Delegation: The Personal Approach MAN0013 Managing Delegation MEE0001 Planning an Effective Business Meeting MEE0002 Leading an Effective Business Meeting MEE0003 Participating Effectively in a Business Meeting MEN0001 Mentoring Effectively Recommended University of Phoenix Equivalency Course Length 07/1998-11/2013-12/2014 7 Hour(s) 7 Combinable Interdisciplinary/Elective 09/2013-12/2014 3.5 Hour(s) 3.5 Combinable Interdisciplinary/Elective 12/2014 5 Hour(s) 2.5 Combinable Interdisciplinary/Elective 12/2014 5 Hour(s) 0 0.0 Non-Academic 12/2014 4 Hour(s) 0 0.0 Non-Academic 12/2014 4 Hour(s) 0 0.0 Non-Academic
MEN0004 Mentoring Strategies for the 21st Century MEN0005 Achieving Success: The Help of a Mentor MEP0100 Managing Employee Performance Classroom 05/2010-12/2014 7 Hour(s) 7 Combinable Interdisciplinary/Elective MFS0100 Managing for Success Classroom 12/2010-12/2014 14 Hour(s) 14 0.5 Interdisciplinary/Elective NEO0100 HHS New Employee Orientation 09/2005- OUT0001 Configuring Rules, Alerts, and Junk Mail Settings in Outlook OUT0002 Share Folders, Schedules, Contacts/Using SharePoint Outlook OUT0003 Customize E-mail, Views, Navigation, Accounts in Outlook 03 12/2014 3.25 Hour(s) 1.5 Combinable Interdisciplinary/Elective OUT0004 Tracking, Categorizing, Searching, Printing in Outlook 2003 PEO0001 How to Work with Negative People and Procrastinators PEO0002 How to Work with Arrogant and Duplicitous People 12/2014 2 Hour(s) 0 0.0 Non-Academic PER0001 Problem Performance Prevention 12/2012 2.5 Hour(s) 0 0.0 Non-Academic PER0002 Problem Performance Identification PER0003 Addressing Problem Performance PER0005 Performance Reviews PER0006 Problem Performance Improvement 02/2009- POS0200 Positive Performance Management Classroom 12/2006-12/2014 8 Hour(s) 0 0.0 Non-Academic PPT0001 Customizing PowerPoint 2003 Presentations 12/2014 2 Hour(s) 1 Combinable interdisciplinary/elective PPT0002 Settings, Customization, Office 2003/PowerPoint Integration PPT0003 Running, Broadcasting, Reviewing PowerPoint 03 Presentations 12/2014 2.75 Hour(s) 1.35 Combinable Interdisciplinary/Elective PPT0004 Preparing PowerPoint 03 Presentations for Effective Delivery 12/2014 1.75 Hour(s) 0.85 Combinable Interdisciplinary/Elective PRE0001 Presenting Successfully PRE0002 Delivering the Message PRE0003 Available Presentation Resources PRO0001 Asserting Yourself Professionally
04/2012- PYW0100 Protecting Yourself at Work Classroom 12/2014 7 Hour(s) 7 Combinable Interdisciplinary/Elective REL0001 Effective Intercultural Relationships REL0003 Effective Interfunctional Relationships REL0004 Effective Relationships with Customers REL0005 Effective Relationships with Business Partners SAH0401 Slips, Trips, and Falls 04/2011- SAH0402 Accident Investigation and Reporting 04/2011-12/2014 1 Hour(s) 0.5 Combinable Interdisciplinary/Elective SAH0403 Back Safety and Injury Prevention 04/2011- SAH0404 Sprains and Strains 04/2011- SAH0417 Defensive Driving 08/2011- SAH0418 Defensive Driving Fundamentals 08/2011- SAH0419 Defensive Driving: Truck Safety 08/2011- SEC0300 Workplace Violence Awareness 01/2008-12/2014 0.5 Hour(s) 0 0.0 Too Few TEA0001 Effective Team-building Strategies 12/2014 1 Hour(s) 0.5 Combinable Interdisciplinary/Elective TEA0002 Effectively Communicating in Teams TEA0003 The Individual's Role in a Team TEA0004 Team Conflict: The Seeds of Dissent TIM0001 Your Time and You TIM0002 Techniques for Improved Time Management TIM0003 Developing Excellent Time Management Habits TMP0100 Team Power Classroom 11/2013-12/2014 21 Hour(s) 21 1.0 Interdisciplinary/Elective WRI0001 Writing with Intention WRI0002 Avoiding Errors in Usage and Punctuation WRI0003 Avoiding Grammatical Errors in Business Writing WRI0004 Crisp Composition
WRI0005 Writing to Reach the Audience WRI0006 Getting the Most from Business Documents WRI0007 The Writing Process 12/2014 5 Hour(s) 2.5 Combinable Interdisciplinary/Elective The University s Central Administration is located at 1625 W. Fountainhead Pkwy., Tempe, AZ 85282-2371. Online Campus: 3157 E. Elwood St., Phoenix, AZ 85034. University of Phoenix is accredited by The Higher Learning Commission and is a member of the North Central Association. University of Phoenix was placed on Notice by The Higher Learning Commission, effective June 27, 2013. For additional information, contact The Higher Learning Commission, ncahlc.org. 2013 University of Phoenix, Inc. All rights reserved.