Release Notes AudioCodes One Voice for Microsoft Skype for Business CloudBond 365 & User Management Pack 365 Version 7.2.5
Release Notes Contents Table of Contents 1 Introduction... 7 1.1 Items Released... 7 1.1.1 Software... 7 1.1.2 Third Party Software... 7 1.1.3 Hardware... 8 1.1.4 AudioCodes Gateway, SBC and IP Phones... 8 2 New Features... 9 2.1 Localization... 10 3 Downloading the New Version... 11 4 CloudBond Management Suite Upgrade... 13 5 Converting to a New CloudBond 365 License... 15 6 CloudBond Virtual Machine Resource Allocation... 17 6.1 CloudBond 365 Pro Box Edition... 17 6.2 CloudBond 365 Enterprise Box Edition... 17 7 Resolved Constraints... 19 8 Known Issues... 21 Version 7.2.5 3 All Editions
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Release Notes Notices Notice This document describes the new features and infrastructure changes of the CloudBond 365 Standard/Standard+ Box, Pro Box, Enterprise Box and Virtualized Editions and AudioCodes User Management Pack 365 solution. Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. Before consulting this document, check the corresponding Release Notes regarding feature preconditions and/or specific support in this release. In cases where there are discrepancies between this document and the Release Notes, the information in the Release Notes supersedes that in this document. Updates to this document and other documents as well as software files can be downloaded by registered customers at http://www.audiocodes.com/downloads. Copyright 2016 AudioCodes Ltd. All rights reserved. This document is subject to change without notice. Date Published: October-27-2016 Trademarks AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice. WEEE EU Directive Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with unsorted waste. Please contact your local recycling authority for disposal of this product. Customer Support Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit our Web site at www.audiocodes.com/support. Abbreviations and Terminology Each abbreviation, unless widely used, is spelled out in full when first used. Version 7.2.5 5 All Editions
CloudBond 365 & UMP 365 Related Documentation Manual Name CloudBond 365 Introduction Ver. 7.0 AudioCodes CloudBond 365 Intake Form Ver. 7.0 CloudBond 365 Standard Box Edition Quick Start Guide Ver. 7.2 CloudBond 365 Pro-Enterprise Box Edition Quick Start Guide Ver. 7.2 CloudBond 365 Software Installation Configuration Note Ver. 7.2.5 AudioCodes CloudBond 365 Deployment Guide Ver. 7.2 AudioCodes User Management Pack 365 Administration Guide Ver. 7.2.5 CloudBond 365 Certificates Configuration Note Ver. 7.0 Changing the CloudBond 365 Administrator Password Configuration Note Ver. 7.0 AudioCodes CloudBond 365 Changing or Adding a SIP Domain Configuration Note Ver.7.0 AudioCodes CloudBond 365 Firewall Port Requirements Configuration Note Ver. 7.0 AudioCodes CloudBond 365 Connecting to Servers Configuration Note Ver. 7.0 AudioCodes CloudBond 365 Manual IP Address Assignment Configuration Note Ver. 7.0 CloudBond 365 Pro-Enterprise Edition Reverse Proxy using IIS ARR Configuration Note Ver. 7.0 AudioCodes CloudBond 365 IP Phone Management Administrator's Manual CloudBond 365 Backup and Restore Functionality Configuration Note Ver. 7.0 AudioCodes CloudBond 365 Office 365 Integration Configuration Note Ver. 7.2 Connecting the CloudBond 365 Edge Server to a Full DMZ Deployment Configuration Note AudioCodes CloudBond 365 Pro and Enterprise Box Editions Hardware Installation Manual AudioCodes User Management Pack 365 Software Installation Configuration Note Ver.7.2.5 Document Revision Record LTRT Description 26643 Initial document release for Version 7.2. 26644 Initial document release for Version 7.2.5. Documentation Feedback AudioCodes continually strives to produce high quality documentation. If you have any comments (suggestions or errors) regarding this document, please fill out the Documentation Feedback form on our Web site at http://www.audiocodes.com/downloads. Release Notes 6 Document #: LTRT-26644
Release Notes 1. Introduction 1 Introduction The following describes the new features and infrastructure changes of the CloudBond 365 editions Standard/Standard+ Box, Pro Box, Enterprise Box and Virtualized Editions and the User Management Pack 365 solution. The User Management Pack 365 is a software application for managing Skype for Business users on premises or in Cloud PBX environment and is also part of the CloudBond 365 solution, applicable to all CloudBond 365 editions. 1.1 Items Released The following components are included in this version: 1.1.1 Software Product Version CloudBond 365 Universal Installer 7.2.005.336 User Management Pack 365 Installer 7.2.005.336 SysAdmin portal 7.2.005.2142 SelfService portal 7.2.005.2142 ACSUserReplication 7.2.005.2142 ACSGroupReplication 7.2.005.2142 SysAdmin Remoting Service 7.2.005.2142 UCMAWebService 7.2.005.2142 O365Sync 7.2.005.2142 IP Phone Manger 7.0.27 1.1.2 Third Party Software Product Windows Azure Active Directory Module for Windows PowerShell Version {885AA6BD-F29C-4E57-A688-738E41102ED4} Microsoft Skype Online PowerShell Module 6.0.9276.0 Microsoft ASP.NET MVC3 Update 3.0.20105.0 Microsoft Online Services Sign-in Assistant SkypeServerUpdateInstaller.exe {83FF5AC9-B079-47E3-869F- BE6109D96239} 6.0.9319.259 (June 2016 CU3) Version 7.2.5 7 All Editions
CloudBond 365 & UMP 365 1.1.3 Hardware Note: This is only applicable to CloudBond 365. Product CloudBond 365 Pro Box Edition CloudBond 365 Enterprise Box Edition Bios: 6010AT00 Bios: 6010AT00 Version 1.1.4 AudioCodes Gateway, SBC and IP Phones Product CloudBond 365 Pro / Enterprise Edition Software SBC CloudBond 365 Standard / Standard + Edition GW/SBC AudioCodes IP Phones Version 7.00A.049.003 7.00A.063.003 UC_2.0.13.121 Release Notes 8 Document #: LTRT-26644
Release Notes 2. New Features 2 New Features This release includes the following new features: Features User Management Pack 365 Installer Description The new version introduces a new Install wizard to install the AudioCodes User Management Pack 365 software on customer Skype For Business system. For more information please refer to the User Management Pack 365 Software installation an Administration guide. For detailed feature descriptions and settings instructions, please refer to the latest CloudBond 365 and User Management Pack 365 Deployment and Administration guides. Version 7.2.5 9 All Editions
CloudBond 365 & UMP 365 2.1 Localization CloudBond 365 Management supported language: English United States (ENU) Release Notes 10 Document #: LTRT-26644
Release Notes 3. Downloading the New Version 3 Downloading the New Version The new release is pre-shipped with new CloudBond 365 hardware orders. For customers that have already purchased the CloudBond 365 product with an older software version, please use the online links to download the new software release with instructions on how to upgrade existing servers. Click the following link to download CloudBond 365 Ver. 7.2.5 software for the USB: http://downloads-audiocodes.s3.amazonaws.com/download/cb365_iw.html Click the following link to download User Management Pack 365 Ver. 7.2.5: http://downloads-audiocodes.s3.amazonaws.com/download/ump365_iw.html (Use the UMP 365 installer for CloudBond 365 version upgrades.) Notes: To install the new version on a CloudBond 365 Standard Edition, the Mediant 800 OSN must have the a correct BIOS version, For more detailed instructions on the minimum BIOS version and instructions how to upgrade to the latest BIOS, refer to 0282 Product Notice - AudioCodes CloudBond 365 Standard Box Edition BIOS Update. For customers that have already installed or use an older version of CloudBond 365, there is no need to re-install the entire server. Just follow the CloudBond 365 Management Suite upgrade procedure. Version 7.2.5 11 All Editions
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Release Notes 4. CloudBond Management Suite Upgrade 4 CloudBond Management Suite Upgrade The CloudBond 365 Management Suite (or SysAdmin) upgrade procedure allows existing customers with an older CloudBond version installation, to upgrade to the latest CloudBond 365 version. The upgrade program installs the latest CloudBond 365 components such as SysAdmin, AC Connectors, Office365 Connector and IP Phone Manger. Note: The upgrade installer does not upgrade any of the Skype for Business components. For customers that want to upgrade the existing CloudBond 365 system installed with Lync 2013 to Skype for Business, please use the in-place Upgrade procedure. Refer to CloudBond 365 Upgrade from Lync to Skype for Business Configuration Note. For upgrading your CloudBond 365 version please download the latest User Management Pack 365 (UMP365) and run the UMP365 install wizard on the CloudBond 365 management Server. For detailed instruction please refer to the AudioCodes User Management Pack 365 Software Installation Configuration Note Version 7.2.5. Version 7.2.5 13 All Editions
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Release Notes 5. Converting to a New CloudBond 365 License 5 Converting to a New CloudBond 365 License As of Version 7.2, the CloudBond 365 license mechanism has changed from a single license per CloudBond 365 server (based on MAC address) to an Enterprise License. In the Enterprise License, there is a single CloudBond 365 license for one or more CloudBond 365 servers that are installed on the same company domain and share the same Active Directory (AD). The Enterprise License will store the total number of users of all CloudBond 365 servers. Enterprise License is based on a unique System ID (e.g., Fingerprint) which is based on an AD contact field. The CloudBond 365 upgrade procedure will automatically create a new Enterprise License based on the existing old license. Note: The self-created Enterprise License is good only for the continuance of the system operation. If you need future system capacity upgrades (e.g., purchasing additional user licenses) you will need to get an official Enterprise License from your AudioCodes representative and upload it to the system. It is recommended that after you successfully upgrade all your CloudBond 365 systems to the new version, you ask for the official Enterprise License from your AudioCodes representative and replace it with the self-created license. When requesting the new license, please provide the following: Original AudioCodes Sales Order number of all installed CloudBond 365 systems. Original CloudBond 365 license files or MAC Address that the license was created for. The new installed System ID (e.g., Fingerprint) taken from the CloudBond 365 License Information page. Version 7.2.5 15 All Editions
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Release Notes 6. CloudBond Virtual Machine Resource Allocation 6 CloudBond Virtual Machine Resource Allocation The CloudBond 365 Pro and Enterprise Box Editions are based on the Hyper-V Host with Virtual Machines deployment model. The new CloudBond version was tested and finetuned to provide the best Virtual Machine resource (VM core, Memory, Storage) allocation. If you are using an older version of the CloudBond Pro/Enterprise Box Editions, it is recommended that you check your current virtual machine resource allocation and change it according to the following optimized resource allocation. 6.1 CloudBond 365 Pro Box Edition Machine Cores Memory Storage Domain Controller 2 4G 80G Edge 2 8G 50G Front End 3 10G 80G Reverse Proxy 2 2G 30G SBC 1* (100% reserve) 2G 3G *For SBC transcoding capabilities additional cores are required 6.2 CloudBond 365 Enterprise Box Edition Machine Cores Memory Storage Domain Controller 2 8G 80G Edge 3 16G 50G Front End 8 24G 80G Reverse Proxy 2 2G 30G SBC 1* (100% reserve) 2G 3G *For SBC transcoding capabilities additional cores are required Version 7.2.5 17 All Editions
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Release Notes 7. Resolved Constraints 7 Resolved Constraints The following constraints from previous versions have been resolved in this version: Reference QA-90 QA-108 QA-129, QA-29 QA-161 QA-178 QA-232 QA-246 QA-249 QA-254 QA-256 QA-257 QA-259 QA-260 QA-261 QA-266 QA-267 QA-274 QA-281 QA-284 QA-287 Description Default gateway on controller is not set when installed as Hyper-v host with virtual machines No validation of Default gateway network segment with IP. SysAdmin slow response - User list and edit user Install log not saved in custom base directory Removing CallPickupGroup in BulkEdit fails Delete process at Bulk Edit page seems not working Exception during sysadmin upgrade Error uncheck radio button - at BulkImport page (left menu) in DIRECTORY PROPERTIES & POLICIES grid. If User radio button is unchecked User's field is enabled. User's field should be disabled as long as User radio button is unchecked. Able to create or change user line URI to exist one License Choose file button only allows *.lic files, where the new extension is.v2c User Edit should be disabled if the number of users exceeds the license count. Time zone on virtual machines is hardcoded to Romance Standard time, even if the host has the correct time zone. Trying to edit bulk users from PC2PC to Enterprise Voice not applied with no error description. Error setting User Pin code Call forwarding to user - should be valid only to Enterprise Voice Users Self Service web page display exception error Change SIP Domain - not update in Proxy Address during user replication and bulk edit User Authorization page throws error on edit No scroll bar available when selecting Response Group (Group Management) under Edit User Setting call forwarding at a pc-to-pc account should not be possible, though it is in the Edit User Page. Version 7.2.5 19 All Editions
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Release Notes 8. Known Issues 8 Known Issues The following are known issues with the new version: 1. In the wizard, different internal IP addresses can be chosen for the individual machines; however they are all placed in the same subnet, using the DC default gateway. This causes communication failures between the virtual machines during installation. Workaround: Use internal IP addresses in the same subnet during installation and make the required changes to individual machines when the installation has finished. 2. When installing as a BPA, the Edge IP address and a record are not automatically added to the Resource forest DNS environment. Workaround: Configure an Edge host (A) record manually after installation containing the correct IP address. 3. The default topology for a standalone deployment has a PSTN Gateway, defined for 192.168.0.2. This results in Mediation server events on the Front-End server, declaring a dead gateway detection. Workaround: Change the topology through Topology Builder after installation to set a right PSTN gateway. (IN-19) (QA-6) (QA-12) 4. Frequent warning messages are sent to the Setup Status screen on the host machine, if it is waiting for connectivity to one of the virtual machines. See an example for the Edge below: Workaround: Ignore these warning messages and validate that the setup has completed on all virtual machines. Enter all virtual machines and check for the setup completed message on each one. 5. Group Replication causes a 'SignInDomain cannot be empty! We filled it with a default value!' error message in the log file, due to the missing Group Replication template file. Workaround: Create a new Group Replication template and then delete the original template. Group Replication > Edit template (import ) > Change the name and Apply > Back > Select the original (default) template and delete it. (QA-38) Version 7.2.5 21 All Editions
CloudBond 365 & UMP 365 Before the workaround: Figure 8-1: Before Workaround After the workaround: Figure 8-2: After Workaround 6. During BPA installation, the wizard failed to set the correct DNS address during installation, and generated the Setup ended with errors message. Workaround: Set the correct DNS address to point to the first DC manually. 7. If there is a mismatch time zone between the CloudBond 365 server and the monitoring server, you need to run a script on the SQL database as instructed by Microsoft. (QA-18) 8. Sometimes Call Forwarding settings may fail on a new user creation but the SysAdmin will report 'success'. Under investigation (QA-19) 9. Sometimes when importing a local user through group replication it creates a disabled account. Under investigation (QA-20) 10. Using the browser back-key while importing users causes an error. Workaround: Don t use the browser navigation buttons. (QA-21) 11. AcsGroupReplication fails on BPA no-dc. Workaround: Edit AcsGroupReplication.exe.config file. Search for key <add key="acsdomain" value="localhost"/> and change the localhost value to a domain controller FQDN (example:<add key="acsdomain" value="ucdc.cloudbond365.com"/>) Release Notes 22 Document #: LTRT-26644
Release Notes 8. Known Issues 12. IP Phone Manager does not display icons. Workaround: Enable the Download fonts option on the Internet Explorer option security configuration. Figure 8-3: Enabling Download Fonts 13. If CloudBond 365 Pro/Enterprise Box Editions experience performance issues, check that the HP server BIOS option is set for Maximum Performance and validate that the VM is set with the correct setting memory and VCPU. Figure 8-4: Maximum Performance Version 7.2.5 23 All Editions
CloudBond 365 & UMP 365 14. CloudBond 365 Pro/Enterprise Box Editions The default gateway on the controller may not be set. Workaround: You need to set it manually. 15. Windows update of.net 4.6.1 KB3102467 can cause problems. Don't install it on the CloudBond 365. Workaround: Don t install the.net 4.6.1 KB3102467 update. 16. Devices and Office 365 accounts not loaded and cannot be managed when registrarpool is set with a value in app.config. Workaround: Manage Office365 accounts through the Skype Control Panel. 17. Sometimes the SysAdmin response is slow and editing a user takes 15 seconds till the page is open. This will be resolved in a next update. 18. SysAdmin allows creating a user with existing line URI. Workaround: Use the check Number button before applying the changes. 19. UC-DC root certificates are stored in the personal store and in the trusted root. Workaround: Move the certificates to the correct location using the certificates management console for the local machine (QA-182) 20. Warning message on the setup console: "Warring: Checklist Arguments Count does not match Checklist Count" Workaround: Ignore this warning. 21. Error when upload a music on hold file: "Directory not found to store MOH-file" Workaround: Create the directory manually. Refer to the AudioCodes CloudBond 365 Administration Guide. 22. Installation wizard fails if network NIC name has been changed Workaround: change the network NIC names after the installation finish 23. Install button is disabled on the last page of the installation wizard Workaround: Delete c:\acs directory, reset the server and run installation again. Release Notes 24 Document #: LTRT-26644
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