StreamingChurch.tv Administrator Guide Updated: November 2016 This Administrator Guide contains information on features for your Premium and Premium Plus Account Church Name You may always contact us Support@StreamingChurch.tv or go to StreamingChurch.tv to chat live during business hours Page 1
StreamingChurch.tv Administrator Guide Updated: November 2016 StreamingChurch.tv Admin Guide Quick Start Guide... 3 Getting Started... 4 Streaming Services... 4 Configure Your Streaming Platform... 5 Selected Design Template or Create Your Own Custom Design...6 Add Your Service Times... 9 Simulated Live Streaming... 10 Streaming Player... 12 URL Settings... 13 Static Zone... 14 Active Dynamic Zone... 15 Web Host... 18 Block Chat Participants... 18 Chat Log... 19 Chat Language... 19 Clear Map History... 20 Configuring Your Broadcasting Computer... 20 Setting Up Your Live Encoder for Streaming... 20 Wirecast Live Encoder... 21 Vmix Live Encoder... 23 Open Broadcaster Live Encoder... 24 DVR Live Recording... 25 On-Demand Streaming File Upload See Video Here... 26 Media Vault Upload... 27 FTP Program File Upload... 28 On-Demand Media Center... 29 Coverflow Artwork... 31 Streaming Statistics Reports... 33 Chat Log... 34 Including Your Streaming Platform on Your Existing Web Site...36 Including a Countdown Timer on Your Existing Web Site... 37 Including Your On-Demand Media Vault on Your Existing Web Site...37 Streaming to the iphone/ipad/ipod Touch... 39 Advanced Topics... 40 Church Management... 41 Your Free Mobile App... 41 Discover The Difference... 42 Page 2
Quick Start Guide 1. Download and install a Live Encoder (unless you already have one) Here is a short list of some we recommend: vmix Help Video - https://youtu.be/nka5jylkati Wirecast Help Video - https://youtu.be/nrjva4itnsw Open broadcaster Help Video - https://youtu.be/7socstp-rfc Note: we do NOT recommend Adobe Flash Live Encoder unless you are using the MAC version Help Video - https://youtu.be/hi_ljwqh1fg 2. Configure your Live Encoder with the credentials you have requested. Note: For details go to page 19, or contact us for help in setting it up. 3. Credentials for your live encoder: If you use Wirecast or vmix live encoders, simply choose StreamingChurch.tv from the provider list and enter your username and password found below. 4. Hit the Connect button, enter Username: XXXX Password: your_password Hit the Start Button If using a live encoder with no StreamingChurch.tv presets, make sure your encoder uses these settings: Video format: H.264 audio format: AAC audio sample rate: 44.1 Khz audio bit rate: 96 kbps audio stereo/mono: stereo Frame rate fps 30.00 FMS URL: rtmp://sctv.streamingchurch.tv/scxxxx stream: xxxx username: xxxx password: xxxxx 5. Go to http://streamingchurch.tv/streamxxxx and click the Attend Your Live Service Here" link to view your live broadcast. Please understand that your 30 day free trial is intended for your regularly scheduled church services. If you desire to stream special events please contact us first. 3
Your StreamingChurch Platform (where people go to view your live stream) site has been pre-configured for you. See the steps below to customize your preferences. Getting Started Immediately after you sign up with StreamingChurch.tv, your initial StreamingChurch.tv Platform will be created. You will receive a welcome email that includes a link to your administration control panel (http://streamingchurch.tv) and your administration login and password. Make sure you have requested your streaming credentials for your live encoder. You will need to set up the following items before you can stream your service live: Configure your on-site computer live encoder for streaming.(see quick start guide at top) Customize your StreamingChurch.tv platform. (optional) Streaming Services StreamingChurch.tv provides the ability to broadcast your services live on the web using their web tools. StreamingChurch.tv provides the streaming platform for visitors to view the service as well as the capabilities for your administrator to manage the online viewing experience. Below is an example streaming platform page: 4
The streaming platform includes your video feed, an interactive chat room where members and visitors to your service can chat and interact. A separate tab that includes the teaching/sermon notes that members can edit or print, and an integrated Google map that shows where all members are attending. The system also includes a design template for the page, an area where you as the administrator can update and post content, as well as an area that has dynamic content that you as the administrator can update during the live service. For example, you have the dynamic area update with various messages, pass the plate link", buttons, or links as the service progresses without requiring your visitors to reload the page. To include the streaming platform on your own website see page 40 for embed code. Configure Your Streaming Platform - See Video Here You will need to login to your admin control panel and then navigate to the Streaming Management" section on your admin control panel. When you select the streaming services link from the admin control panel, a screen similar to the one below will appear: 5
Under the Streaming Management section you will see several menus to choose from. Under each menu there are drop downs. The system indicates the various zones of your streaming web service page. As the administrator, you have control over the page template design, the Active Dynamic Zone, the Static Zone content, teaching notes, your service times, chat blocking, the video stream URL, as well as the type of video player used on your site. Selected Design Template or Create Your Own Custom Design You can select from an ever growing list of streaming service web site designs by selecting the Choose a Standard Design" link. You also have the option of uploading your own custom design and making modifications right from your admin control panel. (See image below) If you choose a standard design, just click the text Choose a Standard Design A window similar to the one below will be presented as seen below: Your currently selected design template will be preselected. In order to change to a different web page design, simply select the radio button below the desired design and hit the submit button. You may also navigate to other pages of designs by selecting the appropriate page numbers. Once a design is selected, new visitors to your streaming services page will see that particular design. If you desire to create your own custom design click the text Custom Designs or Design My Own. A window similar to the one below will be presented: 6
You can preview a custom design that others have created by hovering your mouse over the design or choose that design by clicking the button below it. You can begin the simple process of creating your own design and features by uploading a background that you have already created from your hard drive. Just click on the Create My Own Custom Design button at the top. A window similar to the one below will be presented: See this video for help Once you upload the background you have created from your hard drive, you will see this window like the one below that will have the background you have uploaded: 7
You can now begin to customize your template. (see image above) You will notice that you can change the color for the chat text, chat name, chat background, chat area transparency, page text color, page link color and hover link color. You can also enable and disable tabs for the chat, who's online, notes, map and Bible. You can always hit the preview button to see the changes you are making. Once you have finished with your custom design just hit the Save and Activate Design button and it's done. See example below: 8
Add Your Service Times To add a streaming service time, enter the appropriate information in the service time area as shown below And hit the Add" button. The service time will be added. To edit or delete a service time, select the appropriate icon next to the service time you wish to modify. 9
Simulated Live Streaming You have the option of doing a simulated live streaming event. Here are some easy steps to accomplish this. 1. Upload a video using FTP software to your on-demand server. (see FTP File Upload above in this admin guide) 2. Go to Event Admin and click service times 3. Create a new service like you would from the Add Service Times section above, only make sure you check the Simulated Live box. 4. When you check the box for simulated live, a drop-down will appear from which you can choose the video you previously upload for your simulated live stream event. 5. Choose the video you wish to use from the list and click Create New Services 10
Make sure you remember to change out the video if you use simulated live every week or the previously load video will play every week. * You do not need a live encoder to use this feature. 11
Streaming Player You have the option of selecting one of many video players on your web site. There are both Windows Media Player based players as well as Flash based players to choose from. Simply select the radio button circle next to the player. 12
Select the desired player skin, choose a Player Aspect Ratio, a player size and hit the Update Player" button to update your player. Please note that we recommend and normally setup all clients with the Flash formatted video streams which are compatible with the Flash player skins only. Although the Windows Media player and SilverLight players are available for those customers who are required to use the Windows Media stream format. You should ensure that you select the appropriate type of player for your video stream. Both 4:3 (normal) and 16:9 formats are supported as well as a small, medium and large player. The medium size player is recommended and will fit properly within your design template. URL Settings Select the URL Settings tab under the Misc Admin menu and a window similar to the one below will appear: Note: We normally will do this for you when we assign you your StreamingChurch.tv credentials. 13
Enter the Streaming URL provided by StreamingChurch.tv. Your Streaming URL is as follows: rtmp://sctv.streamingchurch.tv:80/scxxx/&file=live.mp4 Enter the On Demand URL provided by StreamingChurch.tv. Your On Demand URL is as follows: rtmp://sctv.streamingchurch.tv/scvodxxx/ Enter the Encoder FMS URL provided by StreamingChurch.tv. Your Encoder FMS URL is as follows: rtmp://sctv.streamingchurch.tv/scxxx Static Zone You have editorial control over the static area of the streaming web service page. To edit this area, click the Static Zone men and the following window will appear: 14
You can enter information into the Static Area Content editor as you desire. You can use the editor to input links, buttons, graphics, text or whatever you desire to appear on this area of your streaming service web page. Please ensure that the content in this area is no larger than 475 x 140 pixels (if you keep your content to fit in the window without scrolling, you will be fine). If your content exceeds these dimensions, it may be necessary for your viewers to scroll to see the content. When you have completed the edit of this area, hit the Update Content" button to save the information. The information will be automatically posted to your streaming service page when new visitors arrive at that page. Active Dynamic Zone When you hover your mouse over the Active Dynamic Zone menu, the following screen will appear: You can choose to either add a new Active Dynamic Area or edit an existing one 15
This window (shown above) contains all of the dynamic content blocks that you have previously created. To have the desired content update automatically on your site, choose the desired element's radio button and hit the Activate Selected button and your content will update on your streaming platform within 45 seconds (without requiring a page refresh). To edit an existing dynamic content block, select the edit link and another window will open with that content in the online editor. You can edit that content to add links, text, insert graphics, etc. To delete an active content block, select the delete link. The system will ask you to confirm the deletion, then will permanently remove that dynamic content block. To add additional dynamic content blocks, hit the add new active content" link at the bottom of this page. You can have as many dynamic blocks as you desire. 16
To create a new dynamic block on your streaming services web page, click the Add New Dynamic Area tab and add content using the editor and hit the Create Content button at the bottom of this page once your are done. After clicking the Create Content button you will be taken to the Select Dynamic Area area where you will see the block you created. Once activated, the streaming services web page will automatically update the web page with this content (without requiring the viewer to refresh the page). This dynamic content area is useful to update during the live service in order to pass the plate", or identify worship songs, or provide the ability to download sermon notes, etc. You can have as many dynamic content blocks as you desire and can update them as often as you like during the live service. Also included in this area is a dynamic web service countdown clock. Once you have entered your service times, the countdown clock will automatically 17
countdown to the next service. Once the service has begun, the countdown clock will show that the service has begun. It will remain in this service has begun" mode for 30 minutes after the service has begun. It will then automatically begin counting down to the next service. Web Host When you select the Web Host tab, under the Service Admin Menu, the following screen will appear: Enter the names of those that you wish to be flagged as web hosts in your chat room and when they enter the chat room using that name, the words [web host]" will be appended to their name in the chat room. Make sure that the spelling of the names in this field match the name they use when entering the chat room and it will work. You can enter as many web hosts as you like. Block Chat Participants When you select the Web Host tab, under the Services Admin menu, a screen similar to the following will appear below: 18
If you wish to block anyone listed from participating on your site, simply check the box next to their name and hit the Block Checked IP Addresses" button at the bottom. Those on the blocked list will not be able to participate in the chat room and their icon in the Who's Online" area will automatically disappear after a few seconds. Those people you block will be blocked indefinitely until you return to this area and remove them from the blocked list. Chat Log The chat log will retain all chat that was entered in your chat room for the last 30 days. You can select this button to review all chat dialogue (with date and time) that has occurred on your site over the last 30 days. Chat Language When you select the Chat Language button, a screen similar to the following will appear: 19
Simply select the desired language and your streaming platform (tab titles, prompts, introductions, etc.) will be converted to that default language. Clear Map History When you select the Clear Map History button, the system will remove map markers for those that are not currently online (the marker remains after a person has left the site). These markers are automatically cleared each evening on your platform. Configuring Your Broadcasting Computer You will need to connect your video camera(s) to your broadcast computer. This can be as simple as connecting a single camera to your computer, or configuring multiple cameras, video switches, sound boards, etc. to feed your broadcast computer. There are also various options with video cards on the broadcasting computer. A good general purpose video adapter that we recommend when connecting your camera to your computer would be the Magewell video capture devices. Please contact us for more info. Setting Up Your Live Encoder for Streaming You can use a variety of live streaming encoders with your StreamingChurch.tv account. For those just getting started with live streaming in SD formats, we recommend the vmix Live Encoder. You can download it for free at vmix.com. It has a 60 day free trial and you can purchase for a very reasonable price or keep using the free version with less features. See more on vmix on page 23. We also recommend the Wirecast product from Telestream.net which is an excellent alternative choice, especially for HD streaming. Wirecast will allow you to stream to all platforms including mobile devices and the Roku as well as provide additional features such as multiple camera inputs, video switching, desktop sharing, picture in a picture and much more. Wirecast is available as a free download for their demo version (contains a watermark on the video). See more info here. 20
Wirecast Live Encoder Here's the brief instructions when using the latest version of the Wirecast encoder to stream your services live (if you have an earlier version, you can set it up manually using the attached credentials). See below. 1) Launch Wirecast and select "Ouputs >> Output Settings" 2) Click the "More" button alongside destinations and make sure "StreamingChurch.tv" is selected. See below 21
3) Then choose the "StreamingChurch.tv" destination. See Below 4) Under the "User name" field enter: scxxxand enter authentication password: your_password See Below 5) Choose "default" under the channel area and hit OK. You'll now be able to stream to your platform. NOTE The default stream will provide an adequate quality stream for your broadcast. You also have the option of selecting alternative quality and aspect ratio encoding presets under the Encoding menu. Select the appropriate setting for your requirements. NOTE If you are broadcasting multiple streams, choose the appropriate channel for the particular stream. You will need to configure additional streams in the same manner. If you need help in setting up your Wirecast live encoder you can contact us, support@streamingchurch.tv and/or see this tutorial 22
Vmix Live Encoder Here's the brief instructions when using the latest version of the vmix live encoder to stream your services live. We strongly recommend watching this video on how to use this. For help setting up your vmix live encoder contact us, support@streamingchurch.tv Open Broadcaster Live Encoder Here's the brief instructions when using the latest version of the Open Broadcaster live encoder to stream your services live. We strongly recommend watching this video for set up help. 23
For help setting up your Open Broadcaster live encoder contact us, support@streamingchurch.tv DVR Live Recording * Only Available with Premium Account Click here for video 24
Most Premium Accounts are enabled with the DVR feature that allows you to record your live stream from your admin control panel. Select the DVR from the Services Admin Menu. If you don't see the DVR option, contact support@streamingchurch.tv to have your DVR feature enabled. When you select the DVR feature, a panel similar to the one below will appear: 25
A default file name will be provided. Although you can change the name of the file to suit your needs (make sure there are no spaces or special characters and ensure that the file is appropriately named, for example mp4 files should have the.mp4 file extension). Make sure that you are currently broadcasting and then hit the Start Recording" button when ready to record. The screen will update to show that the file is being recorded and provide the option to Stop Recording". When ready, hit the stop recording button and your file will automatically be saved onto the server. From there you can add the file to your Media Vault using the steps described in that section. On-Demand Streaming File Upload See Video Here * Only Available with Premium Account Go to the Media Management Tab from your Admin Control Panel (see image below) You have a couple of options to upload your content to your On-Demand Media vault (if you don't use the DVR feature described above). We recommend the first option using your Admin Panel Media Vault upload tool. Media Vault Upload * Only Available with Premium Account note - Media on the streaming server may be migrated to third party video provider's servers after a prolonged period (one to two years). 26
From your Admin panel go to Media Management to Media Vault to Upload and Select Media A window similar to the one below will appear where you can select Streaming Video Media or Other Media, which will allow you to browse your hard drive to select your media file(s). Please ensure there are no special characters (,+'$#&, etc.) in the file name to ensure a trouble free upload. When ready to upload the selected files, hit the Start Upload" button. 27
It will take several minutes to complete the upload depending on the size of the file. It may also take several seconds (up to 60 seconds) before the system registers activity in the upload process. Once uploaded, the file will begin the processing phase, please wait until the system shows 100% complete before closing the window. FTP Program File Upload * Only Available with Premium Account To upload streaming file content an FTP account on the server has been created. Point your FTP client as directed below. If you need FTP client software, we recommend the free Filezilla FTP client available at http://sourceforge.net/projects/filezilla/. The Windows File Explorer (not Internet Explorer) that comes on Windows Operating Systems also works well. Contact us at support@streamingchurch.tv for your ftp credentials. Host: xxxx.streamingchurch.tv Username: scxxx Password: your_password 28
When you log in successfully you will see a folder/directory named content". All streaming files should be placed in the content" folder. Double click the content" folder to open that folder. You can then drag your files from your hard drive to the content" folder where they will be available for inclusion in your media vault. Please avoid special characters in the file names to ensure everything will work fine. On-Demand Media Center (If you only have a Basic Streaming account can still use the non-streaming media vault items, or host your streaming elsewhere like YouTube) In order to include your streaming video files in your on-demand media center, you will need to enter them in the Sermon Notes area. Go to the Media Vault Menu, (Under the Media Management Tab), Go to the Upload and Select Media Area, To Select Uploaded Media and select streaming video media. From there a window will open with a list of files you have previously uploaded. Select the specific file you desire. 29
Once you have selected the specific file you will be taken back to media vault area where you can scroll down to Media Information and see the link in the Enter Media URL box. You need to enter a title in the Media/Sermon Title box, put the date you wish in the Select Recorded Service Date below and add a description if you wish in the Description Box. You can also match up the message with a Topic Title if you desire and add Keywords. Make Sure you click the Add New Button to save your work and add to the Media Vault for others to view. 30
Coverflow Artwork If you prefer to upload your own artwork, you may do so by clicking the upload custom artwork" link. A window similar to the one below will appear. Your custom artwork should be 150 x 150 pixels and in the jpg, gif, or png format. Navigate to the location of your artwork on your hard drive by selecting the Browse" button and select your artwork. Hit the Upload" button to upload your artwork. Once uploaded, hit the close and continue" link to close the upload window. Your artwork will be previewed on your media upload window. Enter a title in the Media/Sermon Title area and hit the Add Media to Library" button to add your media. Once uploaded, your media will appear in the coverflow tool. Note that if you have less than 3 articles in your media library, the album artwork may not display properly. To edit or delete streaming video entries from the media vault, scroll down to the Manage Media Section and on the right side you will see the Edit Area that has icons for editing and deleting. (see below) 31
Streaming Statistics Reports Once you activate your account we will email you detailed analytics on a weekly basis upon request. You can also go to your StreamingChurch.tv Admin Control Panel area anytime and see number of viewers who were online during your service. Go to Streaming Management and choose the menu on the left called Reporting. Hover your mouse on the Reporting menu and a drop down with specific reports will show up. (See below) 32
Click on the various tabs and you can get more details like: Top 25 Attenders, Average Time Online, Most Active Chatters, Top 25 Attendance Cities, Furthest Attenders and more. Chat Log The chat log will retain all chat that was entered in your chat room for the last 30 days. You can select this button to review all chat dialogue (with date and time) that has occurred on your site over the last 30 days. (See examples below) Example of Chat Log Below 33
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Including Your Streaming Platform on Your Existing Web Site Live Service Link If you wish to keep your existing church web site and you would like to link your live services page to your existing church web site, you can link the page with the following html code. Your live streaming page should be opened as a new window on your site. The live streaming page is typically 1024px X 600px. To create a link that will launch your streaming page in a new window, use the following html code: <a href="#" onclick="javascript:window.open('http://streamingchurch.tv/stream xxxx','streaming_window', 'width=1024, height=600,toolbar=no,status=yes,scrollbars=yes, resizable=yes')">link Text or Image Here</a> Embedded on Your Site: If you wish to embed the streaming platform on your site, you can use the following code to embed the platform: <iframe height="625" width="1024" frameborder="0" name="sctv" scrolling="no" mozallowfullscreen webkitallowfullscreen allowfullscreen src="http://streamingchurch.tv/streamxxxx/embed"></iframe> You should allow a width of 1024 pixels on your site to accommodate the streaming platform. If you don't have that wide of an area on your site, you can reduce the width attribute to accommodate your site requirements. The platform is responsive and will automatically adjust to the area that it is embedded within. If your church website is a responsive design that adjusts for mobile platforms, you can use the following CSS on your site to automatically resize the streaming platform area. You should enclose your embed code within a div with the class sctv_frame. You may also need to adjust the iframe dimensions to 100%. The following CSS will make the embed code responsive: @media (max-width: 640px) {.sctv_frame { width:520px; height: 1000px; 35
} } @media (min-width: 640px) {.sctv_frame { width:1024px; height: 625px; } } This will automatically resize the iframe embed area to be narrow (and tall) for best viewing on mobile devices. You may need to adjust the height value to best display your platform (height will vary depending on the content of your static and dynamic areas). With this code, if your viewport is less than 640 pixels wide, the iframe will automatically resize. Here's an example embed code within a responsive div: <div class= sctv_frame > <iframe height="100%" width="100%" frameborder="0" name="sctv" scrolling="no" src="http://streamingchurch.tv/streamxxxx/embed"></iframe> </div> Including a Countdown Timer on Your Existing Web Site If you would like to include the automated countdown timer on your site, you can include the following html on your existing ministry web site. <iframe frameborder="no" height="99" scrolling="no" src="http://streamingchurch.tv/streaming/js_countdown/black_350x 99/index.php?churchid=churchxxxx" width="350"></iframe> You can also view the source code of any other timer listed on your admin panel dynamic area to embed other styles of countdown timers. Including Your On-Demand Media Vault on Your Existing Web Site 36
If you would like to include the automated coverflow media vault on your existing web site, you can include the following html on your existing ministry web site. <iframe height="350" src="http://streamingchurch.tv/cgibin/streaming_notes.pl?churchid=churchxxxx" width="650" frameborder="0"></iframe> 37
If you would like to include the list view of the media vault on your existing web site, you can include the following html on your existing ministry web site. <iframe height="450" src="http://streamingchurch.tv/cgibin/streaming_notes_list.pl?churchid=churchxxxx" width="800" frameborder="0"></iframe> Streaming to the iphone/ipad/ipod Touch iphone Encoder Software Required To stream to all ios devices (iphone, ipad, ipod Touch), you should encode your service using the.h264 video setting and the AAC audio settings. If your encoder doesn't offer the AAC audio setting, you can choose the MP3 audio setting (with bit rate: 128 kbps, sample rate: 44.1 khz and stereo) and your stream can be viewed by all ios devices running ios 3.6 or later. 38
iphone/ipad/ipod Touch Player Link When your viewers access your live streaming platform from an iphone/ipad/ipod Touch, the system will automatically provide the proper playback for those devices. Advanced Topics Adaptive Bit-rate * Only Available with Premium Account Adaptive Bit-rate Streaming is a technique used in streaming multimedia over computer networks. It works by detecting a user's bandwidth and CPU capacity in real time and adjusting the quality of a video stream accordingly. It requires the use of an encoder which can encode a single source video at multiple bit rates. The player client switches between streaming the different encodings depending on available resources. The result: very little buffering, fast start time and a good experience for both high-end and low-end connections. 39
If you are interested in implementing this, you'll need to make sure your local network provides plenty of upload speed at your location. Contact us at Support@StreamingChurch.tv for more details. Church Management StreamingChurch.tv uses MyFlock.com as our content delivery platform. This is also available from your Admin Control Panel. You can use features like, Communications, Member Management, Contributions, Outreach and Administrations. You can see how some of the features work by looking at other training Videos, here. Your Free Mobile App Your StreamingChurch.tv account includes a free mobile app for your app for your members to download and use. Download the ChurchAppLive.com Admin Guide here. You can also learn more about it by watching this video! 40
Discover The Difference StreamingChurch.tv, is a faith based company that works exclusively with churches and ministries. We are all involved in our local churches and we understand how churches operate. This makes us different from other companies. We believe our mission and values reflect this in the way we serve others. Our Mission: To become one of the most innovative and preferred technology partners for churches and ministries. We will reach this goal through stable and continuous growth based on our customer focus, our expertise, reliability, and resources. Our Values: To maintain a high level of professional integrity. To provide quality & value added services. To have a work culture, which support contribution, excellence and learning. We want to help you and answer any questions. Please contact us at Support@StreamingChurch.tv or call 866.8526648 End of Admin Guide 41