USER MANUAL TABLE OF CONTENTS Introduction... 1 Benefits of MageMob Admin... 1 Installation & Activation... 2 Pre-requisite... 2 Installation Steps... 2 Installation via Composer... 4 Extension Activation... 6 How it Works?... 7 Back End Configuration:... 7 MageMob Admin Version: 1.0.0 Points to Note... 18 FAQ... 18 Contact Us... 20 Compatibility: Magento Community Edition 2.0
Introduction AppJetty provides effective solution in the form of Mobile MageMob Admin that helps you to connect your Magento store via your mobile. An ideal extension for merchants which allows to view all the information i.e., order details, product details and customer details. It offers a customized dashboard containing visual and textual description of total order. You can manage inventory using the enterprise version. Note: This extension works on the default inventory configuration setting of Magento. Manage Stock option should be set to YES. Benefits of MageMob Admin Helps to manage your Magento store easily. Helps manage customers, orders, products etc. Build a loyal relationship with customers by providing a transparent sales experience. Access anytime, anywhere at work, at home, on the go. Increases sales and revenue. It will help you improve the accuracy of inventory orders. Helps you figure out how much inventory you need to have on hand. Helps manage customers & products on the move. Useful for keeping track of sales data with graphical representation. This inventory Management strategy will help you save time and money. It would help you have real time and monetary benefits. The Barcode scanning module integrated in this system will help you scan the barcode of products and also enter a unique barcode on your own. The Barcode scanning devices will be configured with the system and will help eliminate the manual process so that your employees can focus on more important areas of business. www.appjetty.com 1
Installation & Activation Pre-requisite This extension is dependent on default inventory settings of Magento. This can be checked from Store Setting (Section) Configuration Catalog Inventory. Expand the Product Stock Options and set the Manage Stock option to Yes. Installation Steps Manual Installation (Installing Magento 2 extension by copying code) Step 1: For Windows OS: Go to <your Magento install dir>/app/code. Under that, create the folders using following hierarchy: Biztech Mobile assistant Authentication For Linux OS: Enter the following commands keeping their order: cd<your Magento install dir>/app/code mkdir -p Biztech/Mobileassistant mkdir -p Biztech/Authentication After this, find the Download Zip and extract all files and folders in Biztech / MageMob Admin. Step 2: After the successful installation you have to run the command on Magento2 root directory- php bin/magento setup: upgrade. If you see blank page or permission error, go to Terminal (Linux)/ Command Prompt (Windows). cd [magento root directory][var] run the following command $ chmod R 777 * Step 3: After running the command, log into the admin panel and clear the Cache. www.appjetty.com 2
Go to SYSTEM Tools (section) CACHE MANAGEMENT to clear the cache. Step 4: After the successful installation, you can see the MageMob Admin under BIZTECH tab inside STORES CONFIGURATION. www.appjetty.com 3
Installation via Composer Step 1: Install composer from this link. If you have already installed composer, skip this step. Step 2 Go to app code Biztech Mobile assistant, right click on composer.json and select use composer here. Step 3: After that you can see command prompt where you have to run the following command: composer update www.appjetty.com 4
Step 4: Now go to [magento root directory] and right click on use Composer here. Step 5: You can see the cmd window and run the following command here: php bin/magento setup:upgrade Step 6: After running the command, log into the admin panel and clear the Cache. Go to SYSTEM Tools (section) CACHE MANAGEMENT to clear the cache. Step 7: After successful installation, you can see the MageMob Admin under BIZTECH tab inside STORES CONFIGURATION. www.appjetty.com 5
Extension Activation Step 1: Get an activation key Copy the activation key from the Order Confirmation Mail. OR Login into your account at website using the e-mail and password that you provided at checkout process. Go to Downloadable Options and copy the activation key for the MageMob Admin. Step 2: Activate your extensions Log into Magento Admin Panel and go to Stores Configuration Biztech / MageMob Admin / MageMob Admin Activation and enter the activation key in the ''Activation Key'' field for the MageMob Admin extension then click the Save Config Step 3: Select Websites When you enter and save the key it will be verified and you can select the websites where you need to use the MageMob Admin extension. Click the ''Save Config'' button after making your selections. After successful license validation, you can select the website. Now, your MageMob Admin extension is activated. www.appjetty.com 6
How it Works? Back End Configuration: Please follow the below steps to configure MageMob Admin extension. Go to Stores -> Configuration In the left column you will see the tab Biztech Extensions -> MageMob Admin. Step 1: Enable Extension& General Extension Configurations Select Yes to enable the extension. And Select Yes to show all suppliers in Purchase Order creation. General Configurations: Enabled: Select "Yes" to enable the MageMob Admin extension. The extension is disabled by default. New Order Notification Message: Specify your message which will be received on the Mobile app whenever a New Order is received. New Customer Register Notification Message: Specify your message which will be received on the Mobile app whenever a New Customer is registered. Minimum Quantity Required For Product: Specify minimum quantity required for product inventory alerts. Product Inventory Notification Message: Specify your message which will be received on the Mobile app whenever a product quantity is lower than or equal to minimum quantity. Product Review Notification Message: Specify your message which will be received on the Mobile app whenever a new product review is added. Store Base URL QR code: Displays QR code for store base URL. www.appjetty.com 7
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Mobile App Configurations: Professional Version: Step 1: Dashboard Configurations An easy to manage dashboard that can be customized as per your business needs. Manage multiple stores from dashboard. It can help you get all relevant details about orders, products and customers thus keeping you updated about your online store. Displays current year sales Average monthly order value Number of orders placed A complete report of total sales etc. www.appjetty.com 9
Step 2: Order Listing Gives users a complete overview of the orders placed, canceled, pending and delivered. Allows user to search different orders based on various filters. Some of the major order related features could be: Different orders can be searched using filtered search feature. Status for various orders can be viewed. Placed orders can be notified to you. You can view the complete information of orders placed by different customers. www.appjetty.com 10
Step 3: Products Management Displays product list and product details. Attributes like price, type, status etc. are displayed. You can filter the products by product type & product quantity. www.appjetty.com 11
Step 4: Customers Management Displays customer list and their details. Provides customer details, like order details along with shipping and billing addresses. Step 5: Widget/Today s Extension Displays list of Recent Orders, New Customers and Low stock products Displays order count, Orders total, new Customers count and Low Stock Products count for the selected duration. Step 6: Android/Apple Watch Support User can view Orders count and total, new Customers count and Low Stock Products count at glance on the their android/apple watch as well as can view other app notifications on the same. www.appjetty.com 12
Professional+ Version: Step 1: Manage Invoices for Sales Orders Generate invoice for your sales order. User can also cancel and Print orders with MageMob Admin. You can also mail the invoice directly to the customer from mobile. www.appjetty.com 13
Step 2: Handle store s customers on the move You can create a new customer for your store from MageMob Admin. You can also edit details of the existing store customer and can contact with the customer via mail or call from the app. www.appjetty.com 14
Step 3: Manage store products through mobile You can edit your store s simple products with MageMob Admin. You can change Product s Name, Product s Description and Product s Price & Quantity. You can change the status of product and can also manage the availability of the product. www.appjetty.com 15
Step 4: Manage Product Reviews You will have access to product reviews on the phone. With that you can view all the reviews of your store products submitted by the customers. You will have right to approve or disapprove them. You can also delete the reviews for the products. www.appjetty.com 16
Step 5: Charts for interactive sales reports You can generate charts for your sales for staying up to date with the sales of your store. Charts can be generated for various filters: Country Based Sales Chart Average Item / Order Chart Most Wish-listed Product Chart Best Seller Item Chart Charts can be generated for different criteria such as: Last 24 Hours Sales Last 7 Days Sales Last 30 Days Sales Last 1 Year Sales www.appjetty.com 17
Points to Note Products in all the modules of MageMob Admin will only be visible if they are assigned to the website selected while purchasing the Extension. Limit of quantity of product to be out of stock is configured from Magento admin. FAQ General FAQ: 1. Will the mobile app work on Android and ios? Ans: Yes, the app is available for both Android and ios. You can download from the respective stores. 2. What Versions of Magento does MageMob Admin Support? Ans: The MageMob Admin extension is compatible with 2.0.*. 3. Do I need to install anything on Magento? Ans: Yes, you need to install the MageMob Admin extension on Magento. 4. Do you provide demo? Ans: Yes, demo is worth a thousand words. You can view the demo details and video on our store page. 5. What is the basic purpose of this extension? Ans: The main aim behind developing this extension is to access the Magento admin panel through mobile app and perform some operations easily on the go. 6. Will I be able to upgrade it from a lower plan to a higher plan? Ans: Yes, you can upgrade it, by paying the balance amount. 7. Do you provide installation service? Ans: Yes, we do provide the installation service. You can tick the installation service checkbox while purchasing or can transfer the mentioned amount to our PayPal account payments@biztechconsultancy.com later on. 8. Will it support the multilingual websites? Ans: Yes, it will support websites with multiple languages. 9. Can I edit the extension? Ans: All our extensions are 100% open source. You can customize the extension except the file containing our license code. 10. What if I get an error message after the installation of extension Or 404 Error Page not found, after installing extension? Ans: No need to worry. Just log out of your Magento admin panel and login in again. 11. Can you customize the extension and app as our store needs? Ans: Yes, we do customize the extension and app as per your need. This requires extra effort and estimation. 12. Do you have a refund policy? Ans: Yes, you can refer our refund policy @ https://www.appjetty.com/refund-policy.htm we stand behind the quality of our extensions with a 15-day money back guarantee. www.appjetty.com 18
Technical FAQ: 1. What to do if I cannot login the app? Ans: Please ensure that you are using the correct username, password and URL. You can get the correct URL to enter by following the below mentioned steps: i. Login to your admin panel. ii. Go to System Configuration MageMob Admin. iii. Look for Store Base URL QR code and scan it with your device. iv. This will show you the URL to be entered while signing in the app. Note: If you have set Add Store Code to URLs to Yes, then kindly append the store code to the URL to login with the app. You can check the setting at following path: System->configuration->Web->URL Options -> Add Store Code to URLs. 2. What if my admin panel goes unreachable after installing the extension? Ans: It can be the ALL module conflict as well. You can refer the answer of previous question. 3. The app is not working fine on Android 6.0. What may the reason? Ans: Please ensure that you have granted required permissions for the app. For enabling permissions, please go to Settings Apps MageMob Admin Permissions and enable all required permissions to make the app work properly. 4. Is SOAP user required? Ans: No, with the latest version of extension and app, the SOAP user is no longer required. You can login the app with admin credentials only. 5. What if after trying all your suggestions, still cannot login the app? Ans: There must be some major 3rd party extension conflicts. You can shoot and email at support@appjetty.com for further seamless support. 6. What sort of notifications will be received in the app? Ans: You will receive the following notifications based on your back end configuration: i. Order notification ii. Product notification iii. Customer notification iv. Review notification. 7. Can the notification message be customized? Ans: Yes, you can provide the notification message for new order placed, new customer registered and new review added for product. 8. What if I get unusual errors? Ans: Just make sure that you have installed both latest version of the extension and app. It would not work well with the older versions of any. www.appjetty.com 19
Contact Us We simplify your business, offer unique business solution in digital web and IT landscapes. Live Chat Get instant support with our Live Chat. Visit our product page at: https://www.appjetty.com/magento2- magemob-admin.htm and click on the Live Chat button for instant support. Tickets Raise tickets for your specific question! Send an email to support@appjetty.com or you can login to your account @ www.appjetty.com and click on My Support Tickets on your account dashboard, to get answers to your specific questions. Our team will work to respond to your query prompt. If you would like to customize or discuss about additional feature for MageMob Admin, please write to sales@appjetty.com www.appjetty.com 20