Approved for Public Release Distributio Ulimited Case Number: 09-2786 The 23 rd Ope Group Eterprise Practitioers Coferece Service Orieted Eterprise ad Service Orieted Eterprise Ya Zhao, PhD Pricipal, MITRE Corporatio yzhao@mitre.org, 703-408-1339 July 21, 2009 Disclaimer: The author s affiliatio with The MITRE Corporatio is provided for idetificatio purposes oly, ad is ot iteded to covey or imply MITRE s cocurrece with, or support for, the positios, opiios or viewpoits expressed by the author. 2009 The MITRE Corporatio. All rights reserved
Cotet Summary The curret state ad tred i SOA practice Eterprise architecture, service orieted architecture, ad service orieted eterprise architecture How service orieted eterprise architecture relates to eterprise architecture Cocept of service orieted eterprise Service orieted domai i service orieted eterprise Relatioship of service orieted eterprise with SOA From service orieted eterprise architecture to service orieted eterprise The impact of service orietatio to a eterprise Cloud computig cotiues the evolutio towards service-orietatio eterprise SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 1 2009 The MITRE Corporatio. All rights reserved
The Curret State ad Tred for SOA Practice Curret State More emphasis o applicatios ad systems, weak i busiess ivolvemet regardig Eterprise Plaig: busiess model, service model, cost model, etc. Eterprise Maagemet ad Operatio: service portfolio, lifecycle ad goverace, etc. Started makig progress i ifrastructure to support service orietatio Cloud computig (promoted by Federal CIO, facilitated by idustries) Service orieted ifrastructure (or ifrastructure as a service, i additio to cloud computig support) Lack of clarity about where SOA applies ad where it does t Future Directios Apply the service orieted approach across the full eterprise IT plaig ad operatio lifecycle Make progress i SOA applicable areas (e.g. cloud computig curretly), ad better hadle their atural depedecies SOA is a meas for achievig goals, ot a goal by itself SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 2 2009 The MITRE Corporatio. All rights reserved
EA, SOA, ad SOEA EA is a established disciplie that deals with architectures i eterprise scope. It s a subject domai that is idepedet of approaches ad methodologies for its developmet ad presetatio SOA is a architecture style ad approach that emphasizes well-defied, loosely coupled, ad sharable services EA provides SOA with a eterprise view; SOA brigs ew agility to EA by deliverig tagible results, which helps EA get broader acceptace ad icreased usability SOEA: EA modelig with service-orieted style ad approach SOEA uses SOA as a practical modelig approach for appropriate part of EA developmet. SOEA bridges EA with solutio architecture ad implemetatio by layered service compoets across busiess, applicatio, ad techology. SOEA liks eterprise model with service model that eables a better implemetatio from busiess strategies to IT capabilities. SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 3 2009 The MITRE Corporatio. All rights reserved
How SOEA Relates to EA - Progressio from FEA to EA to SOEA Referece (FEA) Performace Referece Model (PRM) EA for a Eterprise Performace Model Service Orieted EA Service Performace Model Busiess Referece Model (BRM) Busiess Busiess Service Service Compoet Referece Model (SRM) Data Referece Model (DRM) Applicatio /System Ifo/Data Service Compoet Ifo/Data Service Techical Referece Model (TRM) Techical Techical Service SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 2009 The MITRE Corporatio. All rights reserved 4
How SOEA Relates to EA - SOEA i EA Busiess Applicatio / System Service Orieted Eterprise Busiess Service Service Compoet Ifo/Data Service Techical Service Ifo/Data Techical SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 5 2009 The MITRE Corporatio. All rights reserved
Cocept of Service Orieted Eterprise Service Orieted Eterprise (SOE): is a eterprise that applies service orietatio to its full scope busiess maagemet ad operatios where appropriate. The SOE Practice takes guidace from SOEA is eabled by SOA implemetatio i busiesses, applicatios ad systems is facilitated by Service Orieted Ifrastructure (SOI) SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 6 2009 The MITRE Corporatio. All rights reserved
Service Orieted Domai i SOE SOE Domai Eterprise Service Plaig & s Eterprise Service Portfolio Maagemet Eterprise Service Lifecycle & Goverace Eterprise Service Programs & Projects Service Orieted Domai 2009 The MITRE Corporatio. All rights reserved 7
Relatioship of SOE with SOA As architecture is a part of the plaig phase for a eterprise, SOA (or SOEA) is a part of the plaig phase for SOE As a eterprise uses service orieted approaches across their eterprise IT plaig ad operatio lifecycle, the emergece of a SOE will be the atural evolutioary step forward from SOA. SOE provides orgaizatioal eablemet, capabilities, ad readiess i achievig the widely claimed beefits of SOA. It provides eviromet that eables plaig ad executio of shared services across orgaizatio boudaries SOE esures a ed to ed adoptio of service orietatio ad effectiveess i executio. SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 8 2009 The MITRE Corporatio. All rights reserved
From SOEA to SOE From Service Orieted Eterprise To Service Orieted Eterprise Progressig from Plaig to Executio! 2009 The MITRE Corporatio. All rights reserved 9
SOE i Practice Apply service orietatio to Busiess Maagemet ad Operatio Eterprise plaig ad architectures Eterprise portfolio maagemet Eterprise lifecycle ad goverace Eterprise programs ad projects Busiess Process Modelig ad Maagemet Layered busiess processes to implemet layered busiess services Busiess process implemetatio by layered busiess ad IT services IT Eablemet, Support, ad Facilitatio Applicatio ad system implemetatio ad operatio Data implemetatio ad operatio IT ifrastructure implemetatio ad operatio SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 10 2009 The MITRE Corporatio. All rights reserved
Eterprise Service Portfolio Maagemet Eterprise service portfolio maagemet should be built ito eterprise pla, ad be sychroized with strategy ad goverace The eterprise service portfolio should take iput from eterprise architecture Itegrate busiess processes with busiess services i eterprise service portfolio (layered processes ad services) Evolve applicatio portfolio maagemet to service portfolio maagemet with services beig categorized ad beig described i layers Maage service portfolio lifecycle: plaed services, curret services, obsolete services SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 11 2009 The MITRE Corporatio. All rights reserved
Eterprise Goverace Goverace: policy, rules, structure, process, measuremet Two Goverace Aspects: Goverace of performace: for process executio ad sustaiable performace Goverace of chage: for determiatio ad maagemet of chages Two Goverace Stages (for each goverace aspect): Goverace defiitio (legislative): structure, process, stadard, rules, policies, guidelies, etc. Goverace eforcemet (judiciary): eforcemet of executio, results, ad cosequeces SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 12 2009 The MITRE Corporatio. All rights reserved
Eterprise Goverace (cotiued) Eterprise Goverace Eterprise Corporate Goverace Eterprise Service Goverace Eterprise IT Goverace Eterprise Corporate Goverace Structure, roles, ad resposibility Policies & rules Processes Measuremets Eterprise IT Goverace Structure, roles, ad resposibility Policies & rules Processes Measuremets Eterprise Service Goverace Cross eterprise busiess ad IT Govers service plaig & architecture, developmet, deploymet ad operatio 13 2009 The MITRE Corporatio. All rights reserved
IT Ifrastructure Support Service Orieted Ifrastructure IT ifrastructure as a commodity service IT ifrastructure as a lie of busiess IT ifrastructure architecture as a segmet architecture i EA Cloud Computig Further ehaces service orietatio for eterprise IT ifrastructure services It cosists of: Software as a service Platform as a service Ifrastructure as a service It eeds eablemet from Service Orieted Eterprise i order to idetify ad apply appropriate service model, cost model, ad operatio model across orgaizatio boudaries It shares the commo ature ad beefits of service orietatio It is started as a techology solutio, but the implicatio is far beyod techologies SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 14 2009 The MITRE Corporatio. All rights reserved
The Impact of Service Orietatio to a Eterprise Service Orietatio itroduces a paradigm shift for eterprise Maage busiess fuctios ito loosely coupled services to reduce complexities ad lesse the impact of chages Service Orietatio itroduces chages to traditioal orgaizatio culture ad maagemet mechaisms Loosely coupled service orgaizatios break stove pipes ad promote collaboratio Dyamic relatioships betwee service providers ad service cosumers Achieve log-term beefits istead of short-term oes Service Orietatio ca optimize eterprise operatioal cost Shared services Dyamic busiess chages supported by flexible IT service implemetatio Service Orietatio ca ehace eterprise lifecycle ad goverace by itroducig service life cycle ad goverace Eable better scopig for measuremet ad cotrol SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 15 2009 The MITRE Corporatio. All rights reserved
The Impact of Service Orietatio to a Eterprise - Establish ad Assess Retur O Ivestmet (ROI) Determie the full spectrum of SOA Beefits ROI for busiess agility ROI for asset reuse ROI from reduced developmet ad itegratio cost ROI for commo ifrastructure ROI from maiteace cost ROI from risk mitigatio iputs Assess ROI iteratively ad compositely Objectives for each service Cost for each service implemetatio Direct ad idirect returs from the service Additioal ROI obtaied from reuse guidace Referece Matrix for ROI iputs IT Strategic Plaig guidace Performace Measuremet 16 2009 The MITRE Corporatio. All rights reserved
Coclusio Service Orieted Eterprise is a sub-set of Eterprise Service Orieted Domai is a sub-set of a Service Orieted Eterprise SOA should be used where it applies, to reduce hype ad cofusio SOA is a meas, ot a goal, durig a eterprise s cotiuous evolutio of busiess ad IT towards icreased efficiecy ad reduced cost Cloud Computig is a cotiuatio of service orietatio efforts i eterprise There are atural depedecies i eterprise busiess maagemet ad operatios with respect to service sharig, which ca ot be solved by techologies (as metioed i the slide: The Impact of Service Orietatio to a Eterprise) SOEA ad SOE, Ya Zhao, Ph.D; The 23 rd Ope Group Eterprise Practitioers Coferece 17 2009 The MITRE Corporatio. All rights reserved