CONFIGURATION & ORCHESTRATION MANAGER VERSION 2.2 1. Release Summary Release Date: 21-Dec-2010 Purpse: The Cnfiguratin & Orchestratin Manager 2.2 Release Ntes prvide the fllwing infrmatin: New Features Supprted perating systems Installing COM Knwn issues 2. Imprtant Ntes Befre Installing this Release The COM 2.2 release can be installed as an update t a previus COM release install r as a full install n a machine where COM has nt been previusly installed. When installing n a machine n which COM is nt previusly installed, ensure that the Pre Install Script has been run and it des nt return any errrs. The Pre Install Script des nt currently prvide a cmprehensive check fr requirements but prvides a check fr the mst cmmnly seen issues. This script is available alng with the sftware lad and the instructins t run it are available in the README.TXT file inside the zip file. When installing n a machine where COM has already been previusly installed, skip the steps t run the Pre Install Script and just execute the installer. The installer will detect the existing install and will uninstall it (the uninstall will start after prviding the passwrd n the UCM Passwrd page) and will install COM 2.2. COM 2.2 nw supprts c-residency and distributed install with VPFM 2.2 release. General Instructins: The Linux bin file needs t have apprpriate permissins befre installing. Use chmd 777 <filename> cmmand befre executing the Linux installer. Pst Install Steps: In a distributed UCM envirnment install, if COM is installed as a Member server, the Nrtel UCM JBss service needs t be restarted fr Primary, Backup (if any) and Member servers in that rder. Always allw the service n first server t cme up befre starting the service n the next server. If, hwever, COM is added as a backup server in the distributed UCM setup, rebt f all servers is required in the fllwing rder: Primary, Backup and Members 2010 Avaya Inc Rev: 1.1 (21 st Dec 2010) Page 1 f 7
3. New Feature in COM 2.2 COM 2.2 prvides the fllwing new features & enhancements: Mre affrdable Nde based licensing COM 50, 250 & 1200 device licenses Fur new Order cdes Ability t upgrade Simplified device selectin via tplgy map GUI Integrated Bulk Cnfiguratin Management (BCM license) Delivers cmpletely integrated bulk cnfiguratin file management mdule Single prduct install & deplyment Pre-packaged - n install necessary License enabled integrated functinality Cmmn Inventry COM device inventry integrated Add & imprt devices Simplified Licensing BCM Licenses 100, 1200, 5000 device ndes Schedule based bulk cnfig backup & restre Bulk patch & update management Excellent fr pushing filter, QS & prt changes acrss whle netwrk Enhanced visualizatin & custmizatin Custmized Tplgy Map Preservatin Save custmized tplgy map Keeps the custmizatin after restre n saved tplgy file Preserves Tplgy map custmizatin after re-discvery N re-custmizatin f maps needed after re-discvery f existing devices Save time t re-custmize & imprves CSAT Exprt Inventry & Single device discvery Exprt device inventry t a CSV file Helps imprt device fr reprting purpse in XL sheet Ability t manually add a device Quickly add a device fr inventry & EDM launch purpses High-light unreachable devices Tplgy Map enhancement t clr cde un-reachable devices Helps indentify and trublesht device quickly Key Device Supprt WLAN 81xx Cmplete WLAN 81xx WC discvery & tplgy AP inventry view WLAN 81xx WC cnfiguratin supprt fr all wired cnfiguratin VLAN, MLT, Ruting VSP 9000 Cmplete VSP 9000 device supprt Discvery, Inventry &Tplgy supprt Cnfiguratin file management Prtcl cnfiguratin VLAN, MLT, Ruting, VRF Imprved usability lwer TCO & increased CSAT Faster COM Manager peratin Persist prtcl discvery in database fr quicker subsequent lad Stre COM prtcl discvery COM server DB Faster lad peratin fr multi-user & repeat peratins VLAN, MLT, Ruting managers Hassle-free Upgrade & UCM platfrm supprt COM 2.2 install manager un-install & re-install autmatically VPFM c-existency supprt Single server installatin fr small size deplyments (VPFM & COM managing up t 200 devices) 2010 Avaya Inc Rev: 1.1 (21 st Dec 2010) Page 2 f 7
COM 2.2 supprt distributed UCM prduct install with VPFM (recmmended fr deplyment managing ver 200 devices) COM Feature Overview COM ffers fllwing key functinalities. Web-based multiple user applicatin Cnslidated feature ffering in access cntrlled envirnment Scalable multi-user envirnnent up t 5 cncurrent sessins cmptabilities Netwrk Discvery and enhanced tplgy map Ability t save and imprt/exprt tplgy infrmatin Netwrk wide cnfiguratin and prvisining wrkflws Multi-device cnfiguratin (as supprted in ESM) with enhanced functinality SMLT/MLT, VLAN, Ruting, VRF Intuitive wizards and template driven cnfiguratin f cmplex netwrk cnfiguratins f technlgies like, SMLT/MLT, VLAN Wizard and template management Centralized ff-bx element management Plug-n-play plug-in based ff-bx EDM (Enterprise Device Manager) management Dwnlad, hst and launch capability with-in COM applicatin EDM inventry, updates and device & user access cntrl Day 1 supprt fr cnfiguratin f n-ging Avaya devices radmap Device cnfiguratin file management Backup, restre and diff capabilities Device security & passwrd management As ffered in ESM 6.3 Event Viewer Syslg receiver and viewer Flexible rle-based management Access cntrl Admin users and peratr users User access cntrl Device level access assignment capability Read-nly & RW Sub-manager access cntrl Audit lgs capability n write peratins Tls integratin Legacy JDM integrated CLI*Manager integrated telnet access via Web Standards-based management interfaces SNMP, telnet, ping, HTTP 4. Supprted Operating systems The fllwing table lists the perating systems supprted by COM 2.2 Operating system Versin Windws 2003, 2008 Linux RHEL 5.2 Supprted brwsers fr COM 2.2 are FF 3.x and IE 7.0. COM has a better perfrmance with FF 3.x brwser than IE 7.0 2010 Avaya Inc Rev: 1.1 (21 st Dec 2010) Page 3 f 7
COM 2.2 bundles the Java Runtime Envirnment (JRE) Versin 1.5 and 1.6 needed fr varius parts f the applicatin r the applicatins that are launched by COM. 5. Device Supprt Fllwing devices are fficially supprted by COM 2.2 Device Sftware release Ethernet Ruting Switch 8600 & 4.0, 4.1, 5.0, 5.1, 7.0 8800 including the fllwing hardware: 8681XLW mdule, 8681XLR mdule, 8616GTE mdule, 8672ATME MDA, 8608GBM mdule, 8608GTM mdule, 8632TXM mdule, 8648TXM mdule, 8672ATMM mdule, 8683POSM mdule. Virtual Services Platfrm VSP 3.0 9102 Ethernet Ruting 6.0, 6.1 Switch 5510, 5520 Ethernet Ruting 5.1, 6.0, 6.1, 6.2 Switch 56xx Ethernet Ruting 5.1, 6.0, 6.1, 6.2 Switch 5530 Ethernet Ruting 5.2, 5.3, 5.4 Switch 45xx Ethernet Ruting 4.1.x, 4.2, 4.3 Switch 25xx Ethernet Ruting 2.1.5.x, 2.1.6.x Switch 16xx WLAN 23xx, AP 23xx WLAN WC8100, AP8120 1.0 Fllwing devices supprt is available with COM 2.2 but the test cverage n these devices isn t cmplete (shuld wrk but lacks fficial supprt) Device Sftware release Ethernet Ruting Switch 8600, 3.0, 3.0.x, 3.1.x, 3.2.0, 3.2.0.2, 3.2.1.0, 3.2.2, 3.3, 3.5, 3.7 including the fllwing hardware: 8681XLW mdule, 8681XLR mdule, 8616GTE mdule, 8672ATME MDA, 8608GBM mdule, 8608GTM mdule, 8632TXM mdule, 8648TXM mdule, 8672ATMM mdule, 8683POSM mdule. Ethernet Ruting Switch 8600 WebOS 9.x, 10.0.x Web Switching Mdule Ethernet Ruting 2.0, 2.0.1.1, 3.1.x, 3.2.0, 3.2.0.2, 3.2.1.0, 3.2.2, 3.3 Switch 8100 Ethernet Ruting 2.0, 2.1, 2.2, 2.2.8, 2.3, 3.0, 4.0, 4.1, 4.2 Switch 8300 Passprt 1050/1150/1 2.0.5.6, 2.0.5.7, 2.0.7.2, 2.0.7.3, 2.0.7.4, 2.1.0, 2.1.3 200/1250 Ethernet Ruting 2.1 2010 Avaya Inc Rev: 1.1 (21 st Dec 2010) Page 4 f 7
Switch 1424T Ethernet Ruting 1.0, 1.2, 2.1 Switch 1612G, 1624G, 1648T BayStack 350/410/ 3.0, 3.1, 4.0, 4.1, 4.2, 4.3, 4.4 450 Business Plicy Switch 2000 1.0, 1.0.1, 1.1, 1.2, 2.x, 3.0, 3.1 BayStack 380-24 T 2.0, 3.0 BayStack 420 1.0, 1.0.2, 1.1, 1.1.1, 1.1.2,1.1.3, 3.0, 3.1 460 2.3, 3.0, 3.1, 3.5, 3.6, 3.7 3.0, 3.0, 3.1, 3.5, 3.6, 3.7 470-24 T 2.1.0 (standalne nly), 2.2.0, 2.2.1 (stack als supprted), 470-48 T 3.0, 3.0, 3.1, 3.5, 3.6, 3.7 2.0, 3.0, 3.0, 3.1, 3.5, 3.6 425-24T 3.1, 3.5, 3.6 425-48T Ethernet Ruting 3.0, 3.0.0.1, 3.0, 4.0, 4.1, 4.2, 4.3, 5.0 Switch 5510, 5520 Ethernet Ruting 4.2, 4.3, 5.0 Switch 5530 Ethernet Ruting 4.0 Switch 3510 Ethernet Ruting 5.0 Switch 45xx Ethernet Ruting 4.0, 4.1.x, 4.2 Switch 25xx Alten 2208, 2216, AOS 21.0 2224, 2424, 2424 SSL, 3408 OPTera Metr 1.0, 1.2, 1.3 1200/1400/1450 WLAN 2200 AP 1.3 6. Installing COM The fllwing steps are needed when installing COM 2.2. Fr a machine where COM is already installed, the first tw steps shuld be ignred: Run the pre-install script and make sure there are n reprted errrs. If there are errrs, please reslve them befre installing COM 2.2 Obtain the trial license fr the server where yu want t install COM Check that the COM installers have permissins t be executed (Linux file may need t be mdified using chmd 777 filename cmmand). Execute the installer. On recmmended hardware, install time will be between 15-25 minutes. On slwer systems, install may take up t 30 minutes. Please refer t the Install Guide fr mre details. 7. Wrkarund fr script running slwly brwser issue COM uses java script technlgy which executes scripts n the client brwser. Hwever, fr large cnfiguratins, the script may take lnger t execute and may be seen by the brwser as a lp that may need t be terminated 2010 Avaya Inc Rev: 1.1 (21 st Dec 2010) Page 5 f 7
by the user. This issue is mre prnunced in IE. If such an issue is encuntered, yu will see pp-ups asking whether yu want t terminate the script. Yu can select N (In IE) and Cntinue (in FF) t ignre this pp-up r yu may permanently change the time after which the pp-up is seen (r disable it cmpletely). T change yur brwser settings, use the fllwing instructins: Fr Firefx: Type abut:cnfig in the address bar and filter fr the string dm.max_script_run_time. The default setting is 20 (secnds), add sme mre time, raise it t 40 fr instance. Fr Internet Explrer: Using a Registry Editr such as Regedt32.exe, pen this key: HKEY_CURRENT_USER\Sftware\Micrsft\Internet Explrer\Styles Nte If the Styles key is nt present, create a new key that is called Styles. Create a new DWORD value called "MaxScriptStatements" under this key and set the value t the desired number f script statements. If yu are unsure f what value yu need t set this t, yu can set it t a DWORD value f 0xFFFFFFFF t cmpletely avid the dialg. By default the key desn't exist. If the key has nt been added, the default threshld limit fr the time-ut dialg bx is 5,000,000 statements fr Internet Explrer 4 and later. Mre infrmatin is available at http://supprt.micrsft.cm/kb/175500 8. Deplyment Recmmendatins T circumvent sme f the knwn issues, the fllwing recmmendatins shuld be adhered t: The new Save Tplgy acrss Discvery ptin wrks well fr fairly static netwrks. If yur netwrk changes a lt r yu use COM in lab setups, it is recmmended t disable this ptin in the Discvery preferences. After applying a new license t COM (fr example: nde cunt upgrade license), the user needs t lg ut and lg back in fr the license t take effect fr that sessin. In the distributed UCM setup, the fllwing precautins need t be taken: If the primary server requires a rebt, stp Nrtel UCM JBss service n all member and backup servers. Rebt primary and wait fr Nrtel UCM JBss service t cme up cmpletely. Next, restart Nrtel UCM JBss service n backup server and als wait fr it t cme up. Then restart the same service n member servers. If a member r backup server requires a rebt r any JBss needs t be restarted, first rebt the member r backup server (if desired). Stp Nrtel UCM JBss service n all servers and then start them in the fllwing rder: Primary, Backup and Member. If COM is a member in the UCM slutin, the COM sessin will timeut in 2 hurs. If the timeut ccurs, the COM managers will shw an errr message abut nt being able t get credentials. T reslve this issue, please lgut and lg back in. When running COM and VPFM n the same server, the trap and syslg prts will cnflict. This can be reslved by changing the prts fr VPFM under the Tls - Trap & Syslg Brwser sectin. G t the Traps/Syslgs tabs, click n settings buttn and change the listener prt. Fr COM, this can be changed in the Preferences - General tab in the Admin panel. Alternatively, we recmmend that VPFM be used as the trap/syslg receiver and these traps/syslgs be frwarded t COM. The frwarding in VPFM can be setup in the same sectin where the listener prts are changed. 2010 Avaya Inc Rev: 1.1 (21 st Dec 2010) Page 6 f 7
9. Knwn Issues In COM 2.2, these are the knwn issues: The Cnfig Audit Tl des nt perate crrectly when COM is a member r backup in the distributed UCM setup. Trap/Syslg Viewers: The print functinality n Trap/Syslg viewers desn t wrk if ppups are enabled. It is recmmended t always have ppups disabled befre trying t print. If COM is installed as a member r backup t primary VPFM 2.2 install, the nde cunt fr COM s installed licenses will nt be displayed crrectly. Uninstall hangs if n passwrd is entered when prmpted (wi00841035) UCM users are nt restred after upgrading frm COM 2.1.1 t 2.2 (wi00835727) Cpyright 2010 Avaya Inc The infrmatin in this dcument is subject t change withut ntice. The statements, cnfiguratins, technical data, and recmmendatins in this dcument are believed t be accurate and reliable, but are presented withut express r implied warranty. Users must take full respnsibility fr their applicatins f any prducts specified in this dcument. The infrmatin in this dcument is prprietary t Avaya. T access mre technical dcumentatin, search ur knwledge base, r pen a service request nline, please visit Avaya Technical Supprt n the web at: http://www.avaya.cm/supprt 2010 Avaya Inc Rev: 1.1 (21 st Dec 2010) Page 7 f 7