ImplementingPSP/TSP Massivelyin Mexico

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ImplementingPSP/TSP Massivelyin Mexico Hector Gonzalez-Santos hsantos@kerneltechnologies.com Kernel Technologies Kernel Technologies Group www.kerneltechnologies.com

Proceeding s Objective Share Kernel sexperience on the implementation of PSP training as a first phase of our initiative to deliver PSP and TSP massively across the globe. Discuss at the Panel Session. 2

Agenda Background Kernel s Initiative Results Key Challenges Next Steps 3

MoProSoft Support What is MOPROSOFT? Mexican model/standard for software development process improvement It s based on CMMiprocess areas levels 2 and 3 Inspired by ISO/IEC 15504 standard for its evaluation MoProSoft fits VSEs and SMEs. Mexican government supports organizations on the implementation and evaluation of the Mexican Standard. 4

Background 2002: Mexican government launched a National Development Plan called PROSOFT To improve the IT industry competitiveness MoProSoft, Mexican model/standard is created and supported by PROSOFT 2009: Kernel achieves to introduce MoProSoft massively to more than 200 organizations; implementing in 63% of the organizations certified in Mexico. 2010: Kernel has introduced PSP and TSP to 50 MoProSoft Organizations. 5

About Facts 83% of Mexico IT organizations are small enterprises* *(2004 PROSOFT Report) Mexican Government is very supportive on becoming competitive. Lack of culture in good Software Development Discipline Engineers want to do better and compete globally MoProSoft as a base model to achive maturity and growth on organizations 6

Agenda Background Kernel s Initiative Results Key Challenges Next Steps 7

Kernel s Training Project - GOALS 1. Induction to TSP 2. Implement MoProSoft and PSP Training 3. Deliverables were : 50 audited MoProSoft enterprises under ML 1 or 2 100 Mexican PSP Certified Engineers 4. Committed Schedule (PSP Training Phase): Start Date: November 2009 End Date: July 2010 8

Our Historical Data! Analyzing our data we observed that: 40% of the PSP Trained Engineers passed the exam. It takes 4.4 task hours for an Instructor to review ALL PSP Assignments! (Around 10 Working Hours) Facts to consider: Some assignements were returned even 4 or 5 times! Some lack of support from top management for students to finish the course. 9

Our Strategy Offer our clients MoProSoft together with PSP as a PROSOFT Project with Government Grants (70%). Target Organization 50 VSSMEs Target Developers 250 Engineers Target PSP Certified Developers 100 Engineers 5 developers from each company were to be PSP Trained 3/5 must certify (if not they return Gov. grants) Our team: 5 PSP Authorized Instructors + Project Leader 10

Building our Plan Resource Requirements: 3 Instructors allocated to review PSP Student Assignments 250 Eng * 4.4 Task Hours = 1108 Task Hours (TH) 1108 TH / 3 Intructors = 5.1 Months (assuming a Productivity of 18 TH/Week) 2 Instructors allocated to teach PSP Groups Locations: MTY: Monterrey (40 Students) MEX: Mexico City (180 Students) QRO: Queretaro (30 Students) 11

Course Structure MTY MEX QRO No. Companies 8 36 6 No. Engineers 40 180 30 On-Site Instructor(s) 1 2 1 RemoteInstructor(s) --- 3 Remote Instructors --- No. Groups 2 5 1 Course Logistics Fridayfor lecture and Saturday for lab (10 Weeks) Same classfive days of the week. Lecture and Lab on same day. (10 Weeks) Study Review Sessions Yes Yes No PSP Examined Yes Yes No PSP Fund.on Week 1 and PSP Adv. on Week 5 12

Our PSP Training Schedule NOV-09 DEC-09 JAN-10 FEB-10 MAR-10 APR-10 MAY-10 MEX: Mexico City (180 Students) Kick-Off PSP Fundamentals PSP Advanced PSPBOK Study Review PSP Examinations QRO: Queretaro(30 Students) Kick-Off PSP Fundamentals PSP Advanced PSPBOK Study Review PSP Examinations MTY: Monterrey (40 Students) Kick-Off PSP Fundamentals PSP Advanced PSPBOK Study Review PSP Examinations 13

Agenda Background Kernel s Initiative Results Key Challenges Next Steps 14

Time Accurracy close to Cero n=54 15

Size Estimation was Cero! n=54 16

Compile time improved n=54 17

Defects went down n=54 18

Yield above 70% n=54 19

Efficient Appraisal Activities n=54 20

Stable Productivity n=54 21

Performance Summary Mexican Engineers are convinced that n=54 PSP is keyto be prepared to successin a global competitive environment. First Program Last Program Last/First Average LOC 98.9 116.4 1.18 Time Accuracy -22.7% 3.2% -0.14 Productivity (LOC/Hr) 39.1 36.1 0.92 % of design time 11.2% 21.1% 1.88 % Failure COQ (% Time in Compile and UT) 26.3% 10.5% 0.40 % of compile time 10.10% 1.80% 0.18 % of test time 16.20% 8.73% 0.54 Defect Density per KLOC 91.5 49.9 0.55 Defect Density at UT 23.8 9.3 0.39 Defect Density at COMP 53.2 6.1 0.11 % of defects removed before Copile 8.6% 80.0% 9.30 % of people with less than 5 total defects/kloc 1.8% 16.6% 9.22 22

The Project Outcomes MoProsoft was not a problem and PSP Neither! PSP Phase started in November 2009 (6 months duration) 199 engineers assisted actively to the courses (80%) from 250 24 dropped from the course (9%) 186 finished until program 4 (74%) 178 presented the certification exam (71%) 109 passed the certification exam (64%) Currently from all the PSP certified engineers in the World, Kernel has contributed with the 20%of those. 23

Agenda Background Kernel s Initiative Results Key Challenges Next Steps 24

Key Challenges for PSP Training VSEs limited availability of resources - Balance Important Meetings with Clients vs. Lectures We gave option to assist to another days lecture Exam in an English languaje format Some students even traduced and shared the PSPBOK We had 2 day session -Study Review (in English) Limited availability of Testing Centers Implement web proctored exams 25

Conclusions What worked well - Assignments pre-approval by onsite instructor(s) - PSP BOK two day review session + one day for questions and answers - Switching between Different Groups (at MEX) - 3 out of 5 must certify (if not they return gov. grants) What did not work well - Course scheduled in a long format (1 day per week) 26

Agenda Background Kernel s Initiative Results Key Challenges Next Steps 27

Next Steps Build an initiative to achieve a higher ML for MoProsoft/CMMi through TSP Kernel-Mexico First 2010 Program: Train and Coach at least 10 Organizations in TSP Kernel & Procesix 2010 Partnership Alliance: Implement PSP/TSP and CMMi Globally Seek an Strategic Partnership with the SEI 28

Contact Information Hector Gonzalez-Santos hsantos@kerneltechnologies.com PSP Instructor and TSP Coach Thanks! www.kerneltechnologies.com Kernel Technologies Group www.kerneltechnologies.com 29