QNet Online Ordering Ordering Instructions If you require any assistance please don t hesitate to contact your account manager or coordinator on +61 3 9834 3000. Page 1
Getting Started: DMC Group s Quantum Net allows you, the user to place orders and access information on live orders 24 hours a day, 7 days a week, 365 days a year. DMC Group Aust. offer this function as we believe it imperative with business activities, that you be able to order and receive stock with little delay. 1. Simply Log into DMC Group s web site www.dmcg.com.au and select the Online Ordering option on the front screen. Note: if you forget your login at any time, click on the Forgotten Your Password? Option for assistance. Page 2
2. Login to the online system entering the Company code, Cost Centre, User Name and password as provided. Click on Enter. Note: these login details are not case sensitive. 3. Click on your Brand logo situated on the Welcome Page to access your catalogue. Page 3
4. Scroll through to find your items or take a shortcut by selecting a category down the left hand side. Page 4
5. Roll your mouse over the Price Break to assist in making your selection. 6. When you re ready to order, simply click on the image. Note: you will be taken to another screen with a bigger image and a full description of each item to assist with your selection. Page 5
7. Enter the Quantity and click on Add To Cart 8. Continue with your selections. Shopping Totes: 9. These items allow you the option of adding personalised text to the bag. 10. Select the item by clicking on the image. Page 6
11. Enter the message you wish to print on the bag into the Text box. 12. Use the Spell Checker to check your text. 13. Click on Preview PDF to view a sample of what s to be printed on the bag. Carefully check the text you ve entered and close the window. Page 7
14. Hold your mouse over the Price Break to view pricing. 15. Enter the quantity you require. 16. If you re satisfied click on Add to Cart. You will now be returned to the first catalogue page allowing you to continue purchasing. Page 8
Umbrellas: Purchasing is restricted and must be ordered in set quantities 17. Click on the umbrella you require. Page 9
18. Scroll through and find the quantity you require and click on the Select button. Promotional Products: Purchasing is restricted and must be ordered in set quantities 19. Click on Welcome Page across the top of the screen to access the Promotional Products catalogue. 20. Browse the categories and items to locate your item. 21. Click on the image to see product details and additional pictures where available. Page 10
22. Add your quantity and click on Add to Cart. 23. Hover the mouse over the image to enlarge alternate images. 24. Where required, select applicable attributes i.e colours Page 11
Shipping & Checkout: 25. Click on the Shipping Info tab to check and confirm the shipping address for your order. 26. You have two options for the shipping of goods via the online system. a. Leave as they are default address auto populated under the My Cost Centre option. b. Select the Custom option and enter your details in as prompted. Note: all fields marked with * are mandatory. Page 12
27. Click on View Cart to check the contents of your cart. a) to remove any items from your cart click on the Remove box on the left side of the item. b) to edit the quantity click in the Quantity box and enter the new figure. 28. When editing the contents of your cart you must click on Refresh Screen Totals [at the bottom of the screen] for these changes to take effect. 29. When satisfied, proceed to the Checkout. Note: if you haven t completed your shipping details you will receive a warning Pop-Up as below. Page 13
30. Select the Ship Via from the drop down box applicable to your location. 31. Select your method of Payment a) Invoice Me your order will be processed, and invoiced accordingly. You will receive an invoice and be required to pay within 30 days. Page 14
b) Mastercard or Visa enter your credit card details as required. Note: all fields marked with * are mandatory. 32. Enter the name of the person receiving the goods in the Attention field. 33. Enter a PO number, name or reference in the Client PO field. 34. Click on Submit Order to receive your Order Confirmation / Tax Invoice. Page 15
35. Print your Confirmation / Invoice and click on Done. Page 16
Contact Us: You have two options for contacting your DMC Group Aust. Account Manager. 36. Click on Contact Us directly below the banner on each screen. 37. Enter your email address, phone and your message in the boxes displayed. 38. Click on Send Message this goes direct to the Account Manager s inbox. Page 17
39. Alternately click on Email: choice@dmcg.com.au at the foot of each screen to send a message to the team at DMC Group Aust. Congratulations you ve successfully completed your order. Page 18