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TABLE OF CONTENTS COURSESMART CUSTOMER SUPPORT... 4 BROWS ER REQUIR EMENTS... 5 Online... 5 Offline... 5 MOBILE DEVICES... 6 SIZE OF TEXTBOOKS FOR OFFLINE US E... 6 YOUR COURS ES MART ACCOUNT... 6 FORGOT YOUR PASSWORD?... 7 SIGNING IN TO COURSESMART... 7 UPDATING YOUR PROFILE... 8 ADDING NOTES TO AN ET EXTB OOK... 8 TO ACCESS YOUR NOTE LATER... 9 COPYING TEXT FROM AN ETEXTBOOK...10 HIGHLIGHTING TEXT IN AN ET EXTB OOK...11 INCREASING TEXT SIZE IN AN ETEXTBOOK...12 LOCATING AND READING YOUR ET EXTB OOK...12 NAVIGATING AROUND AN ET EXTB OOK...13 TABLE OF CONTENT S... 13 SEARCH BY KEYWORD... 14 GO TO FUNCTION... 15 NEXT /PREVIOUS ARROWS... 15 PAGE-TURNING... 15 PRINTING PAGES FROM AN ETEXTBOOK...16 SHARING TEXT FROM AN ET EXTBOOK...16 CHECKING OUT YOUR ETEXTB OOK...17 CourseSmart LLC page 2 of 43
CHECKING IN YOUR ETEXTB OOK...20 READING YOUR ETEXTBOOK OFFLINE...21 ACCESSING YOUR ACCOUNT ON AN IPHONE OR IPAD...24 DO I NEED AN INTERNET CONNECTION?...25 USING ETEXTBOOKS OFFLINE FOR THE IPAD (WITHOUT WIFI)...25 ADDING AND VIEWING NOTES ON AN IPHONE OR IPAD...25 IPHONE... 25 To add a Note on the iphone...25 Viewing Your Notes on an iphone...26 View Notes Link in the Menu...26 Deleting Notes...26 IPAD... 26 To add a Note on the ipad...27 Viewing Your Notes on an ipad...27 Delete and hide notes on ipad...28 HIGHLIGHTING ON AN IPHONE OR IPAD...28 IPAD CACHING ISSUES FOR OFFLINE US E...29 NAVIGATING THROUGH AN ETEXTBOOK ON YOUR IPAD...29 Text search...29 Turning pages...30 Go to Pages...30 Text Search...30 Table of Contents...31 Pages Tab...31 READING ET EXTB OOKS ON AN IPHONE OR IPAD...31 Ruler...32 Zooming...32 Returning to your etextbook...32 CACHING YOUR ETEXTBOOK SECTIONS ON THE IPAD...32 Reading Cached sections...33 ANDROID S HOWS QUES TION MARKS OR PARTIAL P AGES...33 HIGHLIGHTING ON AN ANDROID...34 NAVIGATING THROUGH AN ET EXTB OOK ON YOUR ANDROID...34 Turning pages...34 Go to Pages...34 CourseSmart LLC page 3 of 43
Text Search...35 Table of Contents...35 Thumbnails...35 READING AN ETEXTBOOK ON AN ANDROID...35 Ruler...35 Zooming...36 Returning to your etextbook...36 TAKING AND VIEWING NOTES ON AN ANDROID...36 To Add a Note...36 View Notes Link in the Menu...37 ACCESSIBILITY FAQS - HINTS FOR USING COURSES MART WITH SCREEN READER TECHNOLOGIES...37 Home Page...37 Bookshelf Page...37 Reader Page...38 NEED AN ACCESS IB LE ET EXTBOOK OR ERESOURCE...38 READER EXPERIENCE...39 ACCESS IBILITY...42 GLOSSARY...43 CourseSmart LLC page 4 of 43
CourseSmart Customer Support 1. Step-by-step instructions are available for key features at http://support.coursesmart.com/ or by following the help link in CourseSmart s Bookshelf or Reader 2. Customer Service specialists are available 24/7/365 via phone, email or online chat at http://support.coursesmart.com/ or 866-588-3197 3. Please gather the following information to streamline the incident resolution The user s email address The text of any error message displayed Steps to reproduce the issue If the issue is related to one or more etextbooks, please include the Title, Author and etext ISBN 13 for each. Browser Requirements Online IE 7.0 or higher (Windows) Firefox 3.5 or higher (Windows/Mac) Safari 3.0 or higher (Mac) Chrome Offline Firefox 3.6 or higher (Windows/Mac) o Free Firefox download available here: http://www.mozilla.org/en-us/firefox/new/ Chrome Safari ** Note, if you want to access your ebook when you are not connected to the internet, you need to checkout your book into offline mode. To view your book online, you need to check the book back in which will also sync any changes (highlights, annotations, notes, etc..) to the online version CourseSmart LLC page 5 of 43
Mobile Devices You can read your CourseSmart etextbooks on supported mobile devices such as Android mobile devices, iphones and ipads. You will need to download the free applications from the respective app store. Size of textbooks for offline use An average etextbook contains 15 chapters and generally an average chapter is 7 MB. Therefore, downloading an average etextbook is roughly 105 MB if you are checking out your book for offline use on either your Mac, PC or ipad. These estimates represent averages. Due to the varying size of books and the quantity of photographs and illustrations, the size of your book could be considerably larger. Your CourseSmart Account If you know your current password and want to change it, do the following: 1. Sign into your CourseSmart bookshelf account at www.coursesmart.com using your provided username and password. 2. Click the My Account link at the top of the home page. 3. On the left-hand side of the My Account page, select Change Password. 4. On the form that appears, enter your current password and the new one you have chosen. 5. Choose and answer a new security question. 6. Click the Save Changes button. CourseSmart LLC page 6 of 43
Forgot Your Password? If you have forgotten your password, begin the sign-in process and enter just your email address. 1. 2. Click on the Forgot password? link and fill in the form that appears. 3. A single-use, temporary password will be sent to you by email (if it does not arrive promptly, check your Junk Mail or Trash Bin). Use this password to sign in, and immediately change the temporary password to something permanent. Signing In to CourseSmart You must be signed in, in order to view your personal Bookshelf, use your etextbooks, or make a purchase. You can sign in on the CourseSmart home page by using the SIGN IN link that appears in the top lefthand corner of every page. To sign in, you will need the email address you used when you set up your account and your CourseSmart password. CourseSmart LLC page 7 of 43
Updating Your Profile To change your name, email address, or school information, do the following: 1. Sign into your CourseSmart bookshelf account at www.coursesmart.com using your provided username and password. 2. Click the My Account link at the top of the home page. 3. On the left-hand side of the My Account page choose Name and Email Address or College, School or Institution, depending on what you want to update. 4. A form containing your current information will be displayed. Make any changes you want. 5. Click the Save Changes button. Adding Notes to an etextbook You can add your own comments and annotations to your etextbook. To add a note, do the following: 1. From the page that you would like to annotate, left click your mouse and highlight the section you would like to add a note or highlight. Once you release the mouse button, the drop down menu of options will appear. Choose add a note option. 2. A note window will appear over your etextbook page. 3. Enter a title that will help you identify the Note later. CourseSmart LLC page 8 of 43
4. Type your note in the Notes field. 5. Click the Save button. To access your note later 1. Click on the outline button which will provide you an aggregated view of all of your notes, highlights and bookmarks. 2. From the list displayed, select the note you are interested in. It will open on top of the page you are currently viewing, but you can use the Go to this page link to go to the page the note refers to. Or click View Detailed Notes to see the full text of all of your Notes. You can also access your Notes directly from your Bookshelf. When you select a title from your Bookshelf, opening up the Subscription Detail page, you will see a yellow My Notes button. Clicking it will bring up a list of all Notes you have taken about that etextbook. CourseSmart LLC page 9 of 43
To remove a note, open the Note and click the Delete button. When your subscription expires, you will no longer have access to your Notes unless you renew your subscription. Notes in your offline and online etextbook copies will automatically synchronize when you go online and sign in to your CourseSmart account. Copying Text from an etextbook To copy text from an etextbook, do the following: 1. Click and drag to select the text that you wish to copy. 2. Click on the Copy button on the drop down menu that appears. 3. The text you have selected will appear highlighted and option to copy in drop down menu will appear. 4. You will than be able to paste text into a document of your choice. CourseSmart LLC page 10 of 43
This operation removes the text formatting, so it may not appear the way it does in your etextbook. You will not be able to copy any images within etextbook. Highlighting Text in an etextbook To highlight a passage, do the following: 1. Click and drag your mouse over the section of text you wish to highlight. 2. Click the Highlight button in the drop down menu. You can see a list of all pages that contain highlighted text by clicking the outline button This will provide you ability to see all highlights made in the textbook. **Highlights, notes and bookmarks in your offline and online etextbook copies will automatically synchronize when you go online and sign in to your CourseSmart account. CourseSmart LLC page 11 of 43
Increasing or Decreasing Text Size in an etextbook If you are accessing your book online, you can increase or decrease the appearance of the text by the multi level zoom option. Click the Zoom In or Zoom Out button on the toolbar. Locating and Reading Your etextbook You access your etextbooks through your CourseSmart Bookshelf. Once you have logged in, a click on the My Bookshelf icon will take you directly there. All of your active CourseSmart rentals are listed on your Bookshelf. Click on the title of the etextbook you want to read and click the Read Now button. A CourseSmart Reader displaying the etextbook of your choice will open in your browser. You can also use your Bookshelf to launch a Search for etextbooks on the Bookshelf that containing a certain word or phrase. You can search through all of your rentals or just the currently selected. This Search is located at the top of the Bookshelf. CourseSmart LLC page 12 of 43
Remember that you have to be connected to the Internet the entire time you are using your Online etextbook or viewing your Bookshelf. If you are interested in viewing your book offline, refer to Reading your etextbook Offline. Navigating Around An etextbook There are multiple ways to navigate through an etextbook: Dynamic Table of Contents Search by keyword Go To function Next/Previous arrows Page-turning Table of Contents CourseSmart LLC page 13 of 43
The Table of Contents, displayed along the left side of each etextbook page, can be used to move around. Clicking on the name of a section, chapter or subtopic will take you directly to that place in the text. Note that any heading with a right-facing arrow next to it can be expanded. Search by keyword You can navigate by searching for the appearance of a specific word. 1. Locate the Search field on the top left corner of the reader. CourseSmart LLC page 14 of 43
2. From Search menu, you can search entire textbook, particular chaper or page. Go To function You can go directly to a specific page by entering that page number in the Go To box located on the toolbar and pressing the arrow. Next/Previous arrows These arrows, located in the toolbar, will take you one page back or one page forward. Click multiple times to move multiple pages. Page-Turning CourseSmart LLC page 15 of 43
There are vertical bands along each side of each page of text. Clicking on the band on the right displays the next page. Clicking on the band on the left displays the previous page. Printing Pages from an etextbook Printing from the ebook is permitted according to general copyright policies. CourseSmart allows you to print up to 10 pages of your etextbook at any one time. There is a limit to how many total pages you may print overall: 150% of the total number of pages in the book. You will be alerted if you reach this limit. Note many students have found it helpful to print just the chapter summaries instead of an entire chapter, which can be helpful study guides. If you are working offline, you cannot print. To print you will need to go online and print from your online etextbook. To print, do the following: 1. Click on the Print button on the CourseSmart Reader toolbar. A Print window will appear. 2. Enter the page you would like to start with (the page you are on will appear by default, but you can change this). 3. Indicate how many pages (up to 10) that you want to print. 4. Click Print. You will see a new web browser window (or tab) with the selected pages formatted for printing. (You may have to disable your pop-up blocker to see this.) 5. Use your browser's Print command to print the pages. Sharing Text from an etextbook CourseSmart LLC page 16 of 43
CourseSmart provides a built-in facility for sharing your etextbook with someone else. Note, the user receiving the share should be logged into their CourseSmart account which allows CourseSmart to validate that the individual has access to the pages of the book you are trying to share. Clicking the Share button within the Reader, you can share a link or send an email to someone. If you are working offline, you will not be able to share your etextbook. To use the Share feature, you will need to go online. Do the following: 1. From the page you want to email, click the Share button on the Navigation bar at the top of the Reader. A pop-up window will appear. 2. Select either Share a link or Send Email tab. Fill out the information requested to share a link or send an email. Checking Out Your etextbook You will check out your etextbook when you would like to read your etextbook offline. Please be sure you have reviewed our Browser Requirements before trying to read your book offline. CourseSmart LLC page 17 of 43
Visit the following YouTube video which provides an overview and step-by-step detail on how to check out your book and view your book offline. http://youtu.be/o8s6nwnkuwa To check out your book, follow these steps: 1. Navigate to your book that is located on your Bookshelf. 2. Click the "Checkout Book" button. 3. Select the chapters/sections to download and view offline. You may select all chapters by clicking on the check box in the light blue title bar. Note: if you select all sections at one time you may experience a long download time. 4. Click the "Check Out Selections" button. CourseSmart LLC page 18 of 43
5. A progress pop-up window will appear indicating the status of the download. From this window, you can choose to view book offline or online. IMPORTANT: Closing this window will stop the check out process. CourseSmart LLC page 19 of 43
Checking In Your etextbook You should check in etextbooks if: You want to access your etextbook on another computer or another browser. You can have up to 5 etextbooks offline at one time. If you have reached this limit, you will need to check in one of your checked out books before you can check out another etextbook. To check in an etextbook, follow these steps: 1. While connected to the internet, access your CourseSmart account. 2. Navigate to your Bookshelf and your etextbook. 3. Click the "Manage Offline Book" button. 4. Click the "Check In Book" button. CourseSmart LLC page 20 of 43
A progress pop-up window will appear indicating the status of the download. This window will indicate when the check in is complete. Reading your etextbook Offline When your computer is not connected to the internet. You can read your etextbook offline. Visit our Learn More page to view a video on our offline feature. This video provides you step-by-step detail on how to view your book offline. To read your etextbook offline, follow these steps: 1. Check out the etextbook while online. 2. Create a bookmark or desktop link to My Bookshelf (Offline) 3. Open your browser and select your bookmark or click on desktop link to My Bookshelf (Offline). 4. Click the "Read Now" button for your etextbook that is on your My Bookshelf. CourseSmart LLC page 21 of 43
IMPORTANT: Browser cache settings can cause incomplete downloads. Clearing your browser cache may make offline book unreadable. The following are guidelines to assist you with viewing your book offline. 1. Download pop up window appears but the progress bar appears frozen If you are trying to Check Out a etextbook for offline use, but the download process will not start then you may have inadvertently blocked CourseSmart from storing your offline data in your browser. Your download process will not start when the Check Out for Offline Access window appears, but the green bar never gets larger and the download process doesn t appear to start. The very first time you Check Out a book for offline use, Firefox may request permission for storing offline data for CourseSmart. This is displayed in the image below: To verify that you have mistakenly blocked the CourseSmart site: 1. Please access your Firefox Browser preferences by navigating to Firefox Preferences. The preferences window will appear. 2. Select the Advanced menu icon. 3. Select the Network option. 4. Click on the Exceptions button. CourseSmart LLC page 22 of 43
5. The Offline Data page will appear as shown in the picture below. If the www.coursesmart.com URL appears in this page, you have mistakenly blocked the CourseSmart site for storing offline data. CourseSmart LLC page 23 of 43
To correct the problem: 1. From the Offline Data page (image directly above), highlight "www.coursesmart.com" 2. Click the Remove Site button. 2. Clearing Cache and Cookies not recommended with offline In general, we do not recommend clearing your cache in your FireFox browser when trying to troubleshoot any issues you may be having with viewing your etextbook offline. Clearing your cache may make your offline etextbook useable. If you are having issues with viewing your etextbook offline and feel that clearing cache would help, we recommend contacting our Customer Service team first so we can assist troubleshooting your issue. 3. You receive a Firefox browser message telling you have reached your cache limit. Firefox browser has an intermittent issue that causes a pop up warning message to appear that mentions you have reached your cache limit of 500MB. Often this message is not correct and you have plenty of cache left for you to use to download your offline book. While the sizes of our books vary greatly in size, you should be able to download roughly 4 to 5 CourseSmart etextbooks to your Firefox browser. If you see this limit, please try to check out your etextbook again. If you still, get this error message, then you may have reached your limit. Try check in another etextbook and then check out the etextbook again. Accessing Your Account on an iphone or ipad On either device, launch the CourseSmart app and sign in using your usual email address and CourseSmart password. You will be taken to a view of your Bookshelf. From here you can open any of your etextbooks. You cannot use the iphone or ipad app to do any of the Account Maintenance functions like updating your contact information or changing your password. CourseSmart LLC page 24 of 43
Do I Need an Internet Connection? Accessing your Online or Downloadable etextbooks on the iphone requires an internet connection. The ipad does not require an internet connection and supports caching chapters and limited access to the textbook. For information on how to access your etextbook offline read Using etextbook Offline on your ipad. Using etextbooks Offline for the ipad (without WiFi) Accessing your Online or Downloadable etextbooks on CourseSmart's iphone app requires an internet connection. CourseSmart's ipad app now supports caching chapters and limited access to the textbook without an internet connection. If you have cached any chapter, any page you have recently viewed will be available to you offline, as well as any sections you have selected for caching. IN ORDER TO USE THE IPAD WHILE OFFLINE, DO NOT LOG OUT OF THE APPLICATION. YOU CAN QUIT AND RESTART THE APPLICATION AT ANYTIME, BUT YOU CAN ONLY LOG BACK INTO THE APPLICATION WHILE ONLINE. If you attempt to access your cached material and you are not logged into the application, you will not have access to your cached materials. If you choose to cache materials to your ipad, you can only do so once. You cannot have an extended cache of your materials to more than one ipad. When using cached materials on the ipad, you can only use a single account with your ipad. Adding And Viewing Notes on an iphone or ipad iphone You can use the iphone app to view Notes you have taken using your laptop or desktop machine, and you can add notes using the "+" in the upper right corner of the notes viewing page. To add a Note on the iphone Do the following: CourseSmart LLC page 25 of 43
1. Touch the plus sign in the upper right-hand corner. 2. In the Note window that opens, type a title and the text of your Note. 3. A Note title is required, but note text is not. 4. Touch the X in the corner to close the Note and save the note. 5. Tapping off the note will also save the note. Viewing Your Notes on an iphone To view notes on an iphone select the notebook icon at the bottom of any book page, this will display the notes screen. Click on a note to see it in full screen view and to edit the note. To add a note, tap on the "+" in the Notes list page. The View Notes menu item will display a list of the Notes attached to the title you have open. Touch the one you want to read. View Notes Link in the Menu The View Notes menu item will display a list of the Notes attached to the title you have open. Touch the one you want to read. Deleting Notes At this time, you cannot delete notes using your iphone. To delete notes, you must delete the note from you etextbook on your Mac or PC computer. ipad You can use the ipad app to add your own notes to an etextbook if you are online. The notes you add to your Online CourseSmart subscription will be displayed in the ipad view, and notes you add on the ipad will be available in your online subscription. Clicking the on the note will save the note, clicking the X on the note will cancel the note entry. Clicking off of the note anywhere else on the page will also save the note. CourseSmart LLC page 26 of 43
Downloadable etextbook users: Notes taken on your computer will not be reflected on the ipad, and notes you take on your ipad will not be reflected on your computer. Taking notes is only supported in the portrait view. To add a Note on the ipad Do the following: 1. Touch the plus sign in the upper right-hand corner. 2. In the Note window that opens, type a title and the text of your Note. 3. A Note title is required, but note text is not. 4. Touch the X in the corner to close the Note and save the note. 5. Tapping off the note will also save the note. You will be able to see the pages with notes in the Pages Browser. Notes are automatically numbered and dated. Viewing Your Notes on an ipad The counter in the upper right-hand corner below the plus sign tells you how many Notes are attached to that page. Touch this counter to see them. CourseSmart LLC page 27 of 43
Touch on any one of the Notes to open it and make it editable. If you have Note that can not display in the height of the page, the Note will be scrollable up and down. To see a list of all Notes in the etextbook, touch the Notes symbol at the bottom of the Table of Contents pane (accessed by touching the bulleted-list symbol at the upper left of each page). Touching any of them takes you to the page where the Note is attached. From this page you can open, read, and edit your Notes as described above. Delete and hide notes on ipad You can delete a Note on the ipad by opening the note then clicking on the trash can located in the lower left corner of the note. To hide the Notes, click in the center of the ipad. Highlighting on an iphone or ipad It is not possible to highlight or annotate highlights on the iphone. It is possible to highlight and annotate on the ipad, however these highlights are only visible in the ipad version of your etextbook. Therefore, any highlights you add on the ipad will not appear when you view your etextbook on your Mac or PC. On the ipad, to highlight an area of a page: CourseSmart LLC page 28 of 43
1. Press the pencil icon at the top left of the screen. 2. You will see a small rectangle appear in the middle of the page. Grab a blue dot with your finger to make this box to a larger size/shape. 3. You can drag the rectangle around the screen by placing your finger over the rectangle outline and dragging it around the page. 4. After manipulating the rectangle to a position you like a menu will appear allowing a selection of Highlight Annotate Share. Highlight will make a highlighted box on the page. Annotate will allow you to show the box with a caption. Share will allow you to email a graphical image of this section of the page to a friend or classmate. To manipulate a highlight or annotation, hold your finger momentarily on the rectangle. You will get a menu which will show: Highlight Annotate Delete. Using this menu, you can add an annotation to a highlight, or add a highlight to an annotation, you can share the rectangle thru and email, or you can delete the rectangle. ipad Caching Issues for Offline Use CourseSmart only allows one caching of a section. If caching is interrupted or unsuccessful, attempt to recache your section as soon as possible. If you attempt to cache a section of the text a second time, you will get an error message: "This book section is currently not available for offline download." You can continue to access the book while connected to the internet until you contact CourseSmart Support. If your CourseSmart application gets deleted, or your ipad gets destroyed or replaced, you will need to contact customer support to have your cache access reset. Navigating Through an etextbook on your ipad Text search There are several ways to move around in an etextbook using your ipad app. Turning pages Text search CourseSmart LLC page 29 of 43
Table of contents Scroll through pages Turning pages The standard finger-swipe will move you a page ahead or a page back if you are in portrait or landscape mode. Go to Pages To go to a specific page in the textbook, select the "Go to" field at the top right of the page and use the keyboard to enter the page number. The page number must be entered exactly as displayed in the book (for example, if Appendix pages are shown in the book as "A-1", do not use "a-1"). Text Search To search through the text, do the following: 1. Touch the magnifying-glass icon in the upper right-hand corner. A Search window will open. 2. Type in the word(s) or term(s) you are interested in. 3. Touch the Search button. 4. From the list of Search results, select the page you want to go to. CourseSmart LLC page 30 of 43
Table of Contents Touch the bulleted-list icon in the upper left-hand corner to display a dynamic Table of Contents. Touch the chapter or chapter section you want to go to. Pages Tab The ipad app displays an array of page thumbnails that you can scroll through. Do the following: 1. Touch either side of the page to display a Pages tab at lower left. 2. Touch this tab to open a scrollable thumbnail array at the bottom of the page. 3. Scroll to the page of your choice and touch the page image to go there. 4. To hide the Pages, tap in the center of the screen. To bring Pages back, tap the screen again. 5. Use the green scroll indicator at the bottom of the thumbnails to advance quickly in the book. Reading etextbooks on an iphone or ipad You can access etextbooks using your iphone or ipad app. On your ipad, you can also access your etextbook offline. CourseSmart LLC page 31 of 43
On either device, touch the title you are interested in on your Bookshelf and it will open. You can use the following features as you read your etextbook. Ruler To use the ruler for the reader, tap on the ruler to extend it across the screen, tap a second time to return it to the drawer. Drag the ruler at any point on the ruler to position it up or down the screen. To hide the Pages and Rulers, tap in the center of the screen. To bring them back, tap again. Zooming To Zoom a page you can rotate your ipad into Landscape mode, and scroll the page from top to bottom. You can also use Pinch & Zoom within landscape or portrait mode. When you Zoom the page, you will go into Zoom/Pan mode. Swiping your finger across the page will pan the image, it will not swipe the page. To go to the next page, either press "Cancel" at the top of the page, or press an arrow key to go to the next or previous page. Pinching the image back to regular size will also cancel the zoom and pan mode. Returning to your etextbook Once used, your CourseSmart ipad app will always open to the last page you were viewing in the last book you were viewing. If you start the application offline and your last book has no cached pages, you will return to the bookshelf. If you were using a book with chatted content and you start the application offline, the ipad will go to the first cached page if the last page you used is not in cache. If you switch books via the My etextbooks, the next book you open will also open to the last page you were viewing in that book. Caching your etextbook sections on the ipad CourseSmart pages include intensive graphics and require large files. CourseSmart supports caching sections of the book as needed for speed and offline access. Expect caching to take a minute for every 10 pages, e.g., a 100-page section could take 10 minutes to cache. You must be online to cache a chapter. To cache a chapter, select the green arrow on the book cover within the bookshelf. The application will retrieve the table of contents and present you with the content CourseSmart LLC page 32 of 43
manager which will list the sections available for caching. Sections with a blue have already been cached on your ipad. To select a section, touch the circle next to the section name. The sections to be cached will have green arrows next to them. Then press "Download Selected" to cache the section(s). A progress indicator will appear in the lower right. The spinner indicates that the file is being prepared for caching, the green progress indicator shows completion of caching. Chapters can be cached only once. If the caching does not complete, you should attempt to cache the chapter again as soon as possible to avoid being locked out of caching your chapter locally on your ipad. Chapters that have been cached will appear in the content manager with a. Chapters that are in being cached will show a green arrow. Reading Cached sections If the application is started without online access, the bookshelf will be presented without a login. The green arrows will not be present on the books because adding information to cache is not possible while offline. Books that have cached sections will have a blue icon on the book cover. Only these books can be opened while offline, and only sections that have been cached or previously viewed can be accessed. When reading offline, you cannot search text or create new notes. When you get to a new section cached on the ipad, the application will ask for you to "Please Wait" while it prepares the section for viewing. The length of the wait is proportional to the size of the section being prepared. When you a reading online, the application will first look to see if the page has already been cached before requesting the page over the internet. Pages that are have previously been cached will have faster access than pages that have not. Android shows Question marks or partial pages If your application is showing these symptoms, your application cache is corrupted. You should uninstall the application and reinstall. To uninstall: 1. If not already at the home screen, press the "Home" button 2. Press the "Menu" button CourseSmart LLC page 33 of 43
3. Select "Settings" 4. Select "Applications" 5. Select "Manage Applications" 6. Select "CourseSmart" 7. Select "Force Stop" 8. Select "Uninstall" Reinstall the application the same way you installed the application the first time. If you have problems, contact Customer Service. Highlighting on an Android Highlighting and displaying highlights from your etextbook is not currently supported in the Android app. Navigating Through an etextbook on your Android There are several ways to move around in an etextbook using your Android app. Turning pages Text search Table of contents Thumbnails Turning pages Use the left and right arrows at the bottom of the display page ahead or a page back if you are in portrait mode or landscape mode. If you are in zoom the same arrows will page and return you to non-zoomed mode. Go to Pages To go to a specific page in the textbook, select the menu button and press the Go To button. Type the page number in the entry field. The page number must be entered exactly as displayed in the book (for CourseSmart LLC page 34 of 43
example, if Appendix pages are shown in the book as "A-1", do not use "a-1"). After pressing enter on the keyboard, the thumbnail of the requested page will be centered over the table of contents. Select the page to jump to it. Text Search Searching is supported across all the books on your bookshelf and within a book. To search within a book, press the menu button, then: Touch the magnifying-glass icon in the lower left-hand corner. A Search window will open. Type in the word or term you are interested in. Touch the Search button. From the list of Search results, select the page you want to go to. To search across your bookshelf, use the menu button to select My etextbooks. When on the bookshelf page, select the menu button and select Search, and follow the same instructions above. Table of Contents Press the menu button and select the Go To button. When on the Go To screen, select the Contents button at the upper left of the display. Thumbnails Press the menu button and select the Go To button. You can scroll through the thumbnails by swiping left and right. Scroll to the page of your choice and touch the page image to go there. Reading an etextbook on an Android You can access CourseSmart etextbooks using your Android app. On your device, touch the title you are interested in on your Bookshelf and it will open. You can use the following features as you read your etextbook. Ruler To use the ruler for the reader, use the menu button to display options. Select the Show Ruler button to put the ruler on the page. Drag the ruler at any point on the ruler to position it up or down the screen. To hide the rule, select the menu button again and select Hide Ruler. CourseSmart LLC page 35 of 43
Zooming To Zoom a page you can rotate your Android into Landscape mode which will enlarge the text automatically, scroll the page from top to bottom. You can also use Pinch & Zoom within landscape or portrait mode. When you Zoom the page, you will go into Zoom/Pan mode. Swiping your finger slowly across the page will pan the image, it will not turn the page. Pinching the image back to regular size will cancel the zoom and pan mode. Returning to your etextbook Once used, your CourseSmart Android app will always open to the last page you were viewing in the last book you were viewing. If you switch books via the My etextbooks, the next book you open will also open to the last page you were viewing in that book. Taking And Viewing Notes on an Android You can use the Android app to add your own notes to an etextbook. The notes you add to your Online CourseSmart subscription will be displayed in the Android view, and notes you add on the Android will be available in your online subscription. Downloadable etextbook users: Notes taken on your computer will not be reflected on the Android, and notes you take on your Android will not be reflected on your computer. You can use the Android app to view Notes you have taken using your laptop or desktop machine, and you can add notes using menu button and selecting the Add Notes button. To Add a Note Do the following: 1. Touch the menu button on the machine. Note - on Android 3.0+ devices, the menu button is a "soft" virtual button located at the bottom Android device. 2. Select "Notes". 3. Select Add Note. CourseSmart LLC page 36 of 43
4. In the Note window that opens, type a title and the text of your Note. A Note title is required, but note text is not. 5. Touch the "Save" button in the top right corner to close and save the Note. 6. Press the phone's back button to close the Note without saving. Notes are automatically numbered and dated. View Notes Link in the Menu Do the following: 1. Touch the menu button on the machine. 2. Select "Notes". If it isn't available in the menu, then you are on the Table of Contents screen, select the "Notes" tab at the top of the screen. 3. Touch any one of the Notes to view it in more detail. If you have a Note that can not display within the height of the page, the Note will be scrollable up and down. 4. From this page you can edit or delete your Note by pressing the menu button on your device and selecting the desired option. Accessibility FAQs - Hints for using CourseSmart with Screen Reader Technologies Home Page CourseSmart employs skip links to aid users of assistive technology. These links go directly to the product search box, the main content, home page footers and back to skip links. Bookshelf Page The bookshelf page contains headings to assist in navigation. The Heading Level 2 My Subscriptions header places focus above the list of current subscriptions. To select a book, continue down the list of subscriptions until you find the link for the book title. Press this link and then traverse to the Heading Level 2 Subscription Detail header to access details of the subscription or access the notes for this book. Traverse directly to the Heading Level 3 with the title name to quickly access the Read Now link. Pressing Read Now opens the book reader. CourseSmart LLC page 37 of 43
Reader Page The reader page presents the text of the book. The top of page contains links for jumping to a specific page, adding notes, zooming text, emailing text references, printing, help and previous and next links. The page is organized around two meaning Headings (level 1). Heading Level 1 Tabs for contents, notes, highlights precedes the portion of the page with a tab for table of contents links, a tab for user notes and a tab for highlights. Note: Highlights are not a currently accessible feature, CourseSmart is actively working on accessible highlighting. Heading Level 1 Book Content immediately precedes the text of the book. The text following the Book Content starts with the first visible word on the page. Following the page text is a Next and Previous link for moving forward to the next page or the previous page. Upon advancing to the next page, jumping to Book Tab Content will place focus above the first word of the page. If the book has been optimized with tagging, headings within the book are made subordinate to Book Content. Therefore, headings in the book will be indicated as Heading Levels 2, 3 and so on. CourseSmart s optimized books are tagged to support reading order, images, lists, headings and paragraphs. Higher education books are rich in visual layout. CourseSmart tags the reading order to obtain the best possible serialization of the information on each page. CourseSmart s optimized books are tagged using both mechanized and human processes and do go through a quality assurance process. Nevertheless, from time to time there may be tagging errors. CourseSmart welcomes any corrective tagging feedback. Need an Accessible etextbook or eresource CourseSmart is aware that electronic textbooks may present accessibility problems for students with disabilities. CourseSmart has solutions for students who need assistive technology, such as text-to-speech software, as well as a version of our reader that is accessible to screen reader technology such as JAWS and VoiceOver. Users of text-to-speech assistive technology can usually use their software by selecting the text on the page that the user wants to present to the AT software, and pressing Copy. This puts the text in a plain text window that most AT programs can interact with nicely. CourseSmart s accessible reader is compatible with most screen reading software, however the quality of CourseSmart LLC page 38 of 43
the experience is dependent upon the actual book content. While many books work well as delivered from the publishers, CourseSmart is optimizing its best-selling titles to ensure accurate reading order, add image tags, as well as structural tags such as headings and lists. Currently, the many of CourseSmart s best sellers are already available in this optimized format. CourseSmart will optimize other books as requested by purchasers. CourseSmart s standard reader is not screen reader compatible, however the accessible reader is available by request to Customer Support. For hints in using the accessible reader with screen readers, please see: http://support.coursesmart.com/ics/support/default.asp?deptid=8070&task=knowledge&questionid=756 Reader Experience CourseSmart LLC page 39 of 43
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Accessibility CourseSmart is aware that electronic textbooks may present accessibility problems for students with disabilities. CourseSmart has solutions for students who need assistive technology, such as text-to-speech software, as well as a version of our reader that is accessible to screen reader technology such as JAWS and VoiceOver. Users of text-to-speech assistive technology can usually use their software by selecting the text on the page that the user wants to present to the AT software, and pressing Copy. This puts the text in a plain text window that most AT programs can interact with nicely. CourseSmart s accessible reader is compatible with most screen reading software, however the quality of the experience is dependent upon the actual book content. While many books work well as delivered from the publishers, CourseSmart is optimizing its best-selling titles to ensure accurate reading order, add image tags, as well as structural tags such as headings and lists. Currently, the many of CourseSmart s best sellers are already available in this optimized format. CourseSmart will optimize other books as requested by purchasers. CourseSmart s standard reader is not screen reader compatible, however the accessible reader is available by request to Customer Support. For hints in using the accessible reader with screen readers, please see: http://support.coursesmart.com/ics/support/default.asp?deptid=8070&task=knowledge&questionid=756 CourseSmart LLC page 42 of 43
Glossary Online Access o Viewing your etextbook while connected to the internet. This is the default view. Offline Access o Viewing your etextbook when not connected to the internet Tagging o A method publishers use to enable more accessible etextbook viewing for individuals with print disabilities Check-in o The process of enabling an etextbook to be viewed while connected to the internet, if the book had previously been checked-out for offline use Check-out o The process of enabling an etextbook to be viewed when disconnected from the internet if the book had previously been check-in for online use Cache Limit o This is a function of the browser or application that is used to save your content while the etextbook is checked-out for offline use. CourseSmart LLC page 43 of 43