Veritas Appliance Hardware Service Procedure Replacing a 16Gb Fibre Channel SFP optic module in Veritas appliances Document Number: 211 Version: 1.0 (11/06/17) Purpose This document describes the process for replacing the 16Gb FC SFP optic transceiver modules located on the rear of a 5340 appliance. Electrical Safety The static discharged by human bodies can damage static-sensitive components on the boards. When installing and maintaining the equipment, observe appropriate electrostatic safety precautions to prevent personnel injuries or device damage. When operating a device in an electrostatic sensitive area, you must take electrostatic-discharge (ESD)-preventive measures. These include wearing ESD-preventive gloves, an ESD-preventive wrist strap, and ESD-preventive clothes to avoid personnel injury or device damage. To prevent damage to the device, pay attention to the following during operations: Do not touch devices with bare hands because ESD from the human body may damage the electrostatically sensitive elements on a board. When dealing with the server or any of the internal components, wear an ESD-preventive wrist strap, ESD-preventive gloves, and ESD-preventive suit. High availability (HA) appliance service considerations Attention: A HA or multi-node appliance is serviced in the same manner as a single node appliance. About removing and replacing a 16Gb Fibre Channel (FC) SFP optic transceiver module The 5340 appliance has two Fibre Channel ports that are located in the lower part in the rear of the appliance. Each port contains a 16Gb FC SFP optic transceiver module. You can replace each SFP module individually. 1
You can use this same procedure to replace an FC SFP transceiver module in a specific 16Gb FC HBA that is mounted to a PCIe riser assembly in the Veritas appliances. The 16Gb FC HBA can be located in slots 1 and 4 of the PCIe riser assemblies in the 5340 appliance. Slot 1 Slot 4 This repair can be accomplished with the appliance installed in the rack. Note: If the appliance has attached storage shelves, you don't need to unplug the power supply while the appliance is in service. Requirements The following items are required. Verify you have the following items Hot-swappable 16Gb Fibre Channel SFP optic transceiver modules ESD wrist strap 2
HSP 211 - Replacing a 16Gb FC SFP optic module Removing a Fibre Channel SFP optic transceiver module Use the following procedure to remove a Fibre Channel SFP optic transceiver module. To remove a Fibre Channel SFP optic transceiver module 1 Put on an ESD-compliant wrist strap or take other ESD-protective measures. Note: The static discharged by human bodies can damage static-sensitive components on the boards. When installing and maintaining the equipment you must observe appropriate electrostatic safety precautions to prevent personnel injuries or device damage. 2 Remove the Fibre Channel optic cable from the FC SFP optic transceiver module. 3 Lift the lever of the Fibre Channel SFP optic module. 4 Use the lever to pull the Fibre Channel SFP optic module straight out of the appliance. 3
Installing a Fibre Channel SFP optic transceiver module Use the following procedure to install a Fibre Channel SFP optic transceiver module. To install a Fibre Channel SFP optic transceiver module 1 Put on an ESD-compliant wrist strap or take other ESD-protective measures. Note: The static discharged by human bodies can damage static-sensitive components on the boards. When installing and maintaining the equipment you must observe appropriate electrostatic safety precautions to prevent personnel injuries or device damage. 2 Locate the new Fibre Channel SFP optic module and remove the black end cap. 3 Lift the lever on the new SFP optic module and slide it into the appliance until it seats firmly in place. 4 Lower the locking lever. 5 Replace the Fibre Channel optic cable by pushing it directly into the FC SFP optic module until it clicks into place. 4
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