Avigilon Control Center 5.8 Release Notes

Transcription

1 Notes Version Released Monday June 27 th, 2016 Release Summary This is a service release for Avigilon Control Center 5.8. Users experiencing issues listed in the Issues Fixed list should consider upgrading to this release. Users of previous versions of ACC 5 can refer to the earlier release notes that follow for further information on new features and issues resolved. Issues Fixed Resolved an issue where maps are unavailable in the view tab immediately after starting the ACC client Corrected an issue where it is not possible to draw the LPR Lane and other types of detection areas during configuration after enabling the PTZ panel Resolves an issue where double clicking on an image panel would maximize the image panel instead of zooming into the image Fixed an issue where using Find Camera to locate a camera on the connection panel list removes the option to select the Secure/Unsecure communications Corrected an issue where motion detection masks could not be configured from ACC for certain Samsung cameras Resolves an issue when setting the protection on a bookmark, if the number of allowed protected bookmarks is exceeded, the bookmark is deleted Addressed an issue where push-to-talk audio cannot be simultaneously broadcast to a Rialto and one or more cameras. In certain situations ACC crashes. Corrected an issue for non-administrator users who could not sign into a clustered ACC site if the client cannot auto-discover servers and the site was manually added

2 Version (continued) Known issues in this release Computers running Windows 7 or Windows Server 2008 R2 require Microsoft Security Update KB to be installed in order to use ACC s Remote Site Upgrade feature to update an ACC Server to version 5.8. This Microsoft Security Update is required on both computers running the ACC Client and the ACC Server if they are running these versions of Windows. Computers running Windows Vista or Windows Server 2008 (not R2) require Microsoft Security Update KB in order to run the ACC 5.8 installers manually. ACC s Remote Site Upgrade feature is not able to install ACC 5.8 if either the Client or Server is running these versions of Windows, even with the previously mentioned Microsoft Security Update installed. Systems not equipped with a compatible NVIDIA graphics card that support 4K decoding will default to software decoding and exhibit video stuttering symptoms for 8MP cameras operating using High Frame Rate mode. This affects Dell T5500 and HDVA systems. It is not possible to use the "Find Site" option in the ACC Gateway's web configuration interface to manually add another server in the same ACC site. The web configuration page will hang and the server will fail to be added. Attempting to define a digital output trigger duration greater than the maximum allowed of 60 minutes will correctly report an error, but it will not accept any further input. Workaround is to close the dialog and start again. Opening the Site Health view may cause the ACC client to slow and become unresponsive for sites that contain a large number of servers (>50). Workaround is to close the camera view tab.

3 Version (continued) Avigilon Camera FW Included V for HD H4 Pro H.264 cameras V for HD H.264 H3 cameras with self-learning analytics V for HD H3 Multisensor cameras V for HD H4 Box Bullet Dome cameras with self-learning analytics V for HD H3 Micro Dome cameras V for HD H3 PTZ cameras V for HD H3 Bullet cameras V for HD H3 Box Dome cameras V for H.264 encoders V for HD H.264 cameras V for JPEG2000 HD Pro cameras V for JPEG2000 Panoramic cameras

4 Version Released Wednesday May 25 th, 2016 Release Summary This is a service release for Avigilon Control Center 5.8. Users experiencing issues listed in the Issues Fixed list should consider upgrading to this release. This release also introduces a selection of feature enhancements as described below. Users of previous versions of ACC 5 can refer to the earlier release notes that follow for further information on new features and issues resolved. New Features When using Avigilon H4 cameras, administrators can now configure the resolution of the camera stream used for ACC recordings independent to the stream used for ACC live viewing. When configuring the resolution, administrators should be aware that network bandwidth and storage requirements increase with higher resolutions and frame rates. ACC users who are in a higher rank in the corporate hierarchy can now see who has a lock on a PTZ camera s controls and can now override the lock. Users from the same rank cannot override a lock from each other. ACC administrators are now warned and offered the option to create a new view when modifying and saving an existing ACC view. The ACC POS Search results window now supports resizing the receipt column so text is no longer cut off when viewing wide receipts. Issues Fixed Corrected an issue where In a clustered system with multiple servers, cameras are sometimes not automatically discovered if one server does not have any connected cameras Resolved an issue where notifications triggered by an LPR event does not contain the image frame with the vehicle plate visible Improved user login times for customers with a large number of sites Resolves several issues where the ACC client would crash if the dialog window is maximized Improved database scan and recovery function which in certain cases caused servers to take a very long time to restart Fixed an issue when exporting an event based on a bookmark search did not present the correct event

5 Version (continued) Fixed an issue where ACC would intermittently report camera disconnection when analytics cameras are configured with very low framerates Corrected an issue where a rule is triggered when specifying that any digital input is not active but all specified digital inputs are actually active Corrected an issue where a rule is not triggered when specifying that multiple digital inputs must be active Known issues in this release Computers running Windows 7 or Windows Server 2008 R2 require Microsoft Security Update KB to be installed in order to use ACC s Remote Site Upgrade feature to update an ACC Server to version 5.8. This Microsoft Security Update is required on both computers running the ACC Client and the ACC Server if they are running these versions of Windows. Computers running Windows Vista or Windows Server 2008 (not R2) require Microsoft Security Update KB in order to run the ACC 5.8 installers manually. ACC s Remote Site Upgrade feature is not able to install ACC 5.8 if either the Client or Server is running these versions of Windows, even with the previously mentioned Microsoft Security Update installed. Systems not equipped with a compatible NVIDIA graphics card that support 4K decoding will default to software decoding and exhibit video stuttering symptoms for 8MP cameras operating using High Frame Rate mode. This affects Dell T5500 and HDVA systems. It is not possible to use the "Find Site" option in the ACC Gateway's web configuration interface to manually add another server in the same ACC site. The web configuration page will hang and the server will fail to be added. Attempting to define a digital output trigger duration greater than the maximum allowed of 60 minutes will correctly report an error, but it will not accept any further input. Workaround is to close the dialog and start again. Opening the Site Health view may cause the ACC client to slow and become unresponsive for sites that contain a large number of servers (>50). Workaround is to close the camera view tab. When setting the protection on a bookmark, if the number of allowed protected bookmarks is exceeded, the bookmark is deleted. Workaround is to recreate the bookmark.

6 Version (continued) Avigilon Camera FW Included V for HD H4 Pro H.264 cameras V for HD H.264 H3 cameras with self-learning analytics V for HD H3 Multisensor cameras V for HD H4 Box Bullet Dome cameras with self-learning analytics V for HD H3 Micro Dome cameras V for HD H3 PTZ cameras V for HD H3 Bullet cameras V for HD H3 Box Dome cameras V for H.264 encoders V for HD H.264 cameras V for JPEG2000 HD Pro cameras V for JPEG2000 Panoramic cameras

7 Version Released Tuesday May 17 th, 2016 Release Summary This is a service release for Avigilon Control Center 5.8. Users experiencing issues listed in the Issues Fixed list should consider upgrading to this release. Issues Fixed System not protecting against IP addresses containing trailing spaces Synchronization of maps in multi-server site fails, displays black screen instead of map Known issues in this release Computers running Windows 7 or Windows Server 2008 R2 require Microsoft Security Update KB to be installed in order to use ACC s Remote Site Upgrade feature to update an ACC Server to version 5.8. This Microsoft Security Update is required on both computers running the ACC Client and the ACC Server if they are running these versions of Windows. Computers running Windows Vista or Windows Server 2008 (not R2) require Microsoft Security Update KB in order to run the ACC 5.8 installers manually. ACC s Remote Site Upgrade feature is not able to install ACC 5.8 if either the Client or Server is running these versions of Windows, even with the previously mentioned Microsoft Security Update installed. Systems not equipped with a compatible NVIDIA graphics card that support 4K decoding will default to software decoding and exhibit video stuttering symptoms for 8MP cameras operating using High Frame Rate mode. This affects Dell T5500 and HDVA systems. It is not possible to use the "Find Site" option in the ACC Gateway's web configuration interface to manually add another server in the same ACC site. The web configuration page will hang and the server will fail to be added. Attempting to define a digital output trigger duration greater than the maximum allowed of 60 minutes will correctly report an error, but it will not accept any further input. Workaround is to close the dialog and start again.

8 Version (continued) Avigilon Camera FW Included V for HD H4 Pro H.264 cameras V for HD H.264 H3 cameras with self-learning analytics V for HD H3 Multisensor cameras V for HD H4 Box Bullet Dome cameras with self-learning analytics V for HD H3 Micro Dome cameras V for HD H3 PTZ cameras V for HD H3 Bullet cameras V for HD H3 Box Dome cameras V for H.264 encoders V for HD H.264 cameras V for JPEG2000 HD Pro cameras V for JPEG2000 Panoramic cameras

9 Version Released Tuesday April 26 th, 2016 Release Summary This is a service release for Avigilon Control Center 5.8. Users experiencing issues listed in the Issues Fixed list should consider upgrading to this release. In particular, ACC Enterprise customers with large sites (with over 20 servers and/or 1000 cameras) will benefit from upgrading. Issues Fixed Corrected the known issue introduced in the initial ACC 5.8 release where double clicking on a camera icon in the site view editor could cause the ACC client to crash. Increased a timeout value that was preventing the backup of settings in large sites. Resolved an issue where an offline RTSP source connected through a hostname could cause performance issues in large sites. Improved performance of server status synchronization for sites that cluster a large number of servers. Known issues in this release Computers running Windows 7 or Windows Server 2008 R2 require Microsoft Security Update KB to be installed in order to use ACC s Remote Site Upgrade feature to update an ACC Server to version 5.8. This Microsoft Security Update is required on both computers running the ACC Client and the ACC Server if they are running these versions of Windows. Computers running Windows Vista or Windows Server 2008 (not R2) require Microsoft Security Update KB in order to run the ACC 5.8 installers manually. ACC s Remote Site Upgrade feature is not able to install ACC 5.8 if either the Client or Server is running these versions of Windows, even with the previously mentioned Microsoft Security Update installed. Systems not equipped with a compatible NVIDIA graphics card that support 4K decoding will default to software decoding and exhibit video stuttering symptoms for 8MP cameras operating using High Frame Rate mode. This affects Dell T5500 and HDVA systems. It is not possible to use the "Find Site" option in the ACC Gateway's web configuration interface to manually add another server in the same ACC site. The web configuration page will hang and the server will fail to be added. Attempting to define a digital output trigger duration greater than the maximum allowed of 60 minutes will correctly report an error, but it will not accept any further input. Workaround is to close the dialog and start again.

10 Version (continued) Avigilon Camera FW Included V for HD H4 Pro H.264 cameras V for HD H.264 H3 cameras with self-learning analytics V for HD H3 Multisensor cameras V for HD H4 Box Bullet Dome cameras with self-learning analytics V for HD H3 Micro Dome cameras V for HD H3 PTZ cameras V for HD H3 Bullet cameras V for HD H3 Box Dome cameras V for H.264 encoders V for HD H.264 cameras V for JPEG2000 HD Pro cameras V for JPEG2000 Panoramic cameras

11 Version Released Wednesday April 6 th, 2016 Release Summary This is a service release for Avigilon Control Center 5.8. Users experiencing issues listed in the Issues Fixed list should consider upgrading to this release. In particular, customers using LPR, the save/restore views option in the Client, or the ACC Enterprise Active Directory integration will benefit by upgrading due resolved issues listed below. Users of previous versions of ACC 5 can refer to the earlier release notes that follow for further information on new features and issues resolved. Issues Fixed Ensured that the LPR overlay is displayed correctly in the ACC Client. Ensured that the ACC Client save/restore views functionality works correctly when multiple monitors are used. Improved the security of the Active Directory (AD) integration in ACC. Corrected an issue that prevented an image panel from being maximized while video was being played back in another image panel in the same view. Fixed an issue that caused errors when GeoVision GV-EFD1100 cameras were used with ACC. Corrected an issue that could cause ACC Server to crash, after an upgrade from a previous ACC version, when loading large amounts of data for the recorded timeline. Fixed an issue that caused the ActiveX Client to incorrectly display the site login page when a user attempted to export video. Known issues in this release Computers running Windows 7 or Windows Server 2008 R2 require Microsoft Security Update KB to be installed in order to use ACC s Remote Site Upgrade feature to update an ACC Server to version 5.8. This Microsoft Security Update is required on both computers running the ACC Client and the ACC Server if they are running these versions of Windows. Computers running Windows Vista or Windows Server 2008 (not R2) require Microsoft Security Update KB in order to run the ACC 5.8 installers manually. ACC s Remote Site Upgrade feature is not able to install ACC 5.8 if either the Client or Server is running these versions of Windows, even with the previously mentioned Microsoft Security Update installed.

12 Version (continued) Known issues in this release (continued) Systems not equipped with a compatible NVIDIA graphics card that support 4K decoding will default to software decoding and exhibit video stuttering symptoms for cameras operating using High Frame Rate mode. This affects Dell T5500 and HDVA systems. When the site view is being modified using the Site View Editor, double clicking on a camera will cause the ACC Client to crash. This issue has existed since the initial ACC 5.8 release and can be avoided by not double clicking on a camera icon within the site view editor. It is still possible to modify the order of cameras within the site view. It is not possible to use the "Find Site" option in the ACC Gateway's web configuration interface to manually add another server in the same ACC site. The web configuration page will hang and the server will fail to be added. Avigilon Camera FW Included V for HD H4 Pro H.264 cameras V for HD H.264 H3 cameras with self-learning analytics V for HD H3 Multisensor cameras V for HD H4 Box Bullet Dome cameras with self-learning analytics V for HD H3 Micro Dome cameras V for HD H3 PTZ cameras V for HD H3 Bullet cameras V for HD H3 Box Dome cameras V for H.264 encoders V for HD H.264 cameras V for JPEG2000 HD Pro cameras V for JPEG2000 Panoramic cameras

13 Version Released Monday March 14 th, 2016 Release Summary This is a service release for Avigilon Control Center 5.8. Users experiencing issues listed in the Issues Fixed list should consider upgrading to this release. In particular, deployments using H4A 8 megapixel cameras and Rialtos will benefit by upgrading due resolved issues listed below. ACC 5.8 deployments using H3 cameras should upgrade to this release. Further information can be found in the H3 camera firmware release notes. Users of previous versions of ACC 5 can refer to the earlier release notes that follow for further information on new features and issues resolved. Issues Fixed Ensured the ACC 5.8 client is able to smoothly display video streams from 8 MP H4 cameras configured to use High Frame Rate mode. Fixed an issue where analytics detection boxes were not being displayed for some 3rd party cameras when linked with a Rialto and ACC 5.8 due the camera time not matching ACC time. Ideally, cameras should have their times synchronized with ACC using a NTP time source. This fix relaxes this requirement and uses only camera time. Resolved an issue where ACC 5.8 users without the view recorded images group privilege are unable to see the image panels recording indicator icons change state when the camera is recording based on motion activity. Ensured that users can use the ACC Client to change the password for Avigilon H4 Pro series cameras. Corrected an issue where the total bandwidth utilization for H4 Multisensor camera was calculated and displayed incorrectly in the site health status report. Ensured that Oncam EVO-05LID cameras can be discovered and can reconnect to ACC 5.8 if they are manually disconnected. Corrected an issue where when upgrading from ACC 4 to ACC 5, the ROI for an LPR lane is being resized and moved. Ensured that manually discovered cameras can connect to ACC using port 443 and secure communications. Known issues in this release Computers running Windows 7 or Windows Server 2008 R2 require Microsoft Security Update KB to be installed in order to use ACC s Remote Site Upgrade feature to update an ACC Server to version 5.8. This Microsoft Security Update is required on both computers running the ACC Client and the ACC Server if they are running these versions of Windows.

14 Version (continued) Known issues in this release (continued) Computers running Windows Vista or Windows Server 2008 (not R2) require Microsoft Security Update KB in order to run the ACC 5.8 installers manually. ACC s Remote Site Upgrade feature is not able to install ACC 5.8 if either the Client or Server is running these versions of Windows, even with the previously mentioned Microsoft Security Update installed. The LPR overlay is not displaying plate in ACC 5.8 clients when plate detected. LPR data is being saved and plates can be searched. Workaround is to use ACC client for LPR. Systems not equipped with a compatible NVIDIA graphics card that support 4K decoding will default to software decoding and exhibit video stuttering symptoms for cameras operating using High Frame Rate mode. This affects Dell T5500 and HDVA systems. System bug report functions correctly but the download bar does not display that the download is complete. It is not possible to use the "Find Site" option in the ACC Gateway's web configuration interface to manually add another server in the same ACC site. The web configuration page will hang and the server will fail to be added. Avigilon Camera FW Included V for HD H4 Pro H.264 cameras V for HD H.264 H3 cameras with self-learning analytics V for HD H3 Multisensor cameras V for HD H4 Box Bullet Dome cameras with self-learning analytics V for HD H3 Micro Dome cameras V for HD H3 PTZ cameras V for HD H3 Bullet cameras V for HD H3 Box Dome cameras V for H.264 encoders V for HD H.264 cameras V for JPEG2000 HD Pro cameras V for JPEG2000 Panoramic cameras

15 Avigilon Control Center 5.8 Release Notes Version Released Friday February 26 th, 2016 Release Summary This is a service release for Avigilon Control Center 5.8. Users experiencing issues listed in the Issues Fixed list should consider upgrading to this release. In particular, deployments using the ACC Gateway will benefit by upgrading due to the first fixed issue listed below. Users of previous versions of ACC 5 can refer to the earlier release notes that follow for further information on new features and issues resolved. Issues Fixed Corrected an issue where the ACC Gateway could lock up and become unresponsive. Fixed an issue where the bandwidth was not displayed in the server Recording and Bandwidth and camera Compression and Image Rate dialogs if the Client was using Slovak as the language setting Ensured that the login screen password field is cleared after both successful and unsuccessful login attempts Corrected an issue where the Export screen allowed a user to select a resolution for a JPEG export larger than the camera's configured resolution Fixed an issue that could cause the upgrade from ACC 4.12 to ACC 5.8 to fail if the server has the LPR plug-in installed and has recorded LPR data Corrected an issue that could cause ACC Server to crash in some situations if an error was encountered while parsing an H.264 stream Removed a button in the HTML5 Web Client's interface that made it appear as though it is possible to create an Export from the web client. It is not currently possible to create an Export from the HTML5 Web Client, and the button was not intended to be included in the interface. Known issues in this release ACC 5.8 users without the view recorded images group privilege is unable to see the image panels recording indicator icons change state when the camera is recording based on motion activity. The ACC 5.8 Client doesn't allow a user to change the password for Avigilon H4 Pro series cameras. It is still possible change these cameras passwords using the camera s WebUI. The LPR overlay is not displaying plate in ACC 5.8 clients when plate detected. LPR data is being saved and plates can be searched. Workaround is to use ACC client.

16 Version (continued) Known issues in this release (continued) Analytics detection boxes aren't being displayed for some 3rd party cameras when linked with a Rialto if the devices aren't time synchronized with the time used by ACC 5.8. The workaround is to use the same NTP source as ACC for the devices. This issue was introduced with the new metadata only streaming mode for Rialto devices with the initial ACC 5.8 release. It is not possible to switch an 8 MP H4 camera to High Frame Rate mode using ACC client, and enabling this mode from the camera s WebUI can prevent ACC from decoding the stream at some zoom levels. This known issue will be addressed in a future service release for ACC 5.8. Computers running Windows 7 or Windows Server 2008 R2 require Microsoft Security Update KB to be installed in order to use ACC s Remote Site Upgrade feature to update an ACC Server to version 5.8. This Microsoft Security Update is required on both computers running the ACC Client and the ACC Server if they are running these versions of Windows. Computers running Windows Vista or Windows Server 2008 (not R2) require Microsoft Security Update KB in order to run the ACC 5.8 installers manually. ACC s Remote Site Upgrade feature is not able to install ACC 5.8 if either the Client or Server is running these versions of Windows, even with the previously mentioned Microsoft Security Update installed. It is not possible to use the "Find Site" option in the ACC Gateway's web configuration interface to manually add another server in the same ACC site. The web configuration page will hang and the server will fail to be added. Avigilon Camera FW Included V for HD H.264 H4 cameras with self-learning analytics V for HD H.264 H3 cameras with self-learning analytics V for HD Pro H.264 cameras V for HD Multisensor cameras V for HD Micro Dome cameras V for HD PTZ cameras V for HD Bullet cameras V for HD H.264 H3 cameras V for H.264 encoders V for HD H.264 cameras V for JPEG2000 Panoramic cameras V for JPEG2000 HD Pro cameras

17 Version Released Wednesday February 3 rd, 2016 Release Summary This is the initial release of Avigilon Control Center 5.8 and introduces many new features, including support for Avigilon H4 cameras, the ability to change Avigilon camera passwords from ACC, an auto playback mode in the ACC Player, and official support for running ACC on Windows 10. This release is also a service release for ACC 5 and users experiencing issues listed in the Issues Fixed list should consider upgrading to this release. New Features Support for Avigilon H4 cameras and their new features, including idle scene mode which enables bandwidth and storage savings when there is no motion or analytic activity in the scene. One exception is High Frame Mode for the 8 MP H4 camera (see the first known issue for more details) Official support has been added for running ACC on Windows 10 It is now possible to change passwords for Avigilon cameras directly from ACC and to reauthenticate cameras using different credentials without having to first disconnect and then reconnect the cameras ACC Player has a new auto playback mode which is active by default when an.ave native export is opened. This playback mode intelligently manages the views to only display cameras that have recorded video at a particular time in the export The existing login dialog has been replaced with a new login screen that makes it possible to select multiple sites to log into at a time The existing Server Status page has been replaced with a new Site Health page, which provides an individual and summarized statuses of devices, servers, and child sites in a Site Family in one location. The Camera Connect/Disconnect tab now supports connecting and disconnecting multiple cameras at a time A new Client display setting was introduced that allows a user to display the camera time overlay in the device s local time (instead of the local Client time, which is the default) When a user logs into a Parent site in a Site Family, Child sites are added to the list of discovered sites in the Client, avoiding the need to manually Find or discover them in most cases. Note that the Client must be able to communicate directly with each of the Child sites in order for the sites to appear in the Client, so there are some deployments such as where NAT is involved where this feature won t work. In such cases, continuing to manually add the Sites to the Client is still possible.

18 Version (continued) New Features (continued) The Site View Editor now supports multi-select operations, allowing multiple items, such as cameras and folders, to be moved at a time Using the Site View Editor, an administrator can configure the default expansion of items in the system tree for all users Communication security between Avigilon H.264 cameras and ACC Server has been enhanced. While previous versions of ACC always secured the exchange of credentials for authentication, all control communication can now be secured (encrypted) as well. This only applies to control data (the video streams are not encrypted) and is enabled by default for supported Avigilon cameras. A new lock icon is used to indicate the Secure status in the Camera Connect/Disconnect tab. Under the General camera setup, it is possible to disable the display of analytic bounding boxes in all live and recorded views for a specific camera. This overrides the Client overlay display setting for all users and only affects the display behaviour (features like Classified Object Search and using analytic event configurations as rule triggers remain available when this setting is enabled) The keyframe interval is now displayed in a seconds value (in addition to frames) in the Compression and Image Rate dialog, making it easier to determine how often a keyframe will be sent ACC can now stream only analytic metadata from IP Rialto analytic appliances and receive the video directly from the linked camera. This provides a lower bandwidth usage than previous ACC releases (as video was streamed from both the camera and the Rialto) and allows HDSM to be used between the Server and the Client. The Rialto must have its firmware manually upgraded to version 4.7 or later. Increased support for a number of newer models of Axis cameras. Central Station Notifications now support configuring a periodic heartbeat message to be sent to the Central Station provider Issues Fixed The connection between a Rialto analytic appliance and a camera now uses UDP for streaming, and this avoids issues when using Rialto and ACC with FLIR cameras. When upgrading, it may be necessary to manually disconnect and relink the camera with the Rialto. Fixed an issue where camera connection restored events could be generated when the ACC Server shuts down

19 Version (continued) Issues Fixed (continued) Fixed an issue where a VMA monitor s status was incorrectly indicated as inaccessible in the system tree for users that didn t have the initiate collaboration group privilege but did have the privilege to manage virtual matrix monitors. Ensured that the site name is included in the backup file used by the settings backup and restore feature, when site level settings are selected to be included. Corrected an issue where a user editing a map on one Client could cause all other Clients to display it as a blank image Ensured that after the ACC Gateway service is restarted, Live Export continues naming exported images based on the last used index rather than restarting from 1 Fixed an issue where connecting an IQEye IQ865N camera could cause ACC Server to crash Improved the accuracy of the warning message provided to the user when attempting to export video from more cameras than can be displayed in a preview at a time (64 cameras) Fixed an issue on the ACC Gateway that caused a PTZ camera to incorrectly zoom all the way in or all the way out when an ACC Mobile user used the zoom controls in the app Ensured that Rialto channels connected to a standby server display the blue standby screen for their video streams Ensured that the motion detection mask used in the Motion Detection setup screen was correctly scaled for Axis cameras that are configured with a 4:3 aspect ratio Fixed an issue that prevented the data aging profile from being updated when the secondary stream is disabled on one of the heads of an Avigilon HD Multisensor camera Ensured that the area of focus for the timeline moves to reflect a new date and time when entered by a user Fixed an issue that could cause the Client to exit full screen mode when a keyboard shortcut was used Ensured that POS events associated with video covered by a protected bookmark aren't deleted when they would have otherwise been aged out Corrected an issue that caused PTZ focus controls for Axis cameras to be reversed in ACC from the behavior when using the camera's WebUI Corrected an issue that prevented an ACC Server from providing help files to a Client if it was previously part of a multi-server site and later removed from the site

20 Version (continued) Issues Fixed (continued) Corrected an issue that could cause the preview shown in the Export preview window to be distorted for Sony HM662 cameras when the lens type was set to panamorph Fixed an issue that prevented PTZ patterns from being recorded for Panasonic WV-SC386 cameras Corrected an issue that could cause part of the image to be missing for 6K and 7K Avigilon HD Pro cameras when privacy zone(s) were configured Ensured that the correct cameras were selected when starting a Motion Search from the results of a Bookmark Search Ensured that exports created from a specific bookmark, do not have the bookmark displayed in the timeline in the ACC Player Removed the ability to select multiple sites and change their connection mode in the discovered sites list in the ACC Gateway's web configuration page, as this is unsupported and each site must have its connection mode modified individually Ensured that the Admin Panel only accepts a valid port number as the Base Port configuration Ensured that the motion detection mask used in the Motion Detection setup screen was correctly rotated for Axis cameras that have image rotation enabled Prevented the ACC Client from crashing in the scenario that a user attempts to save a map that was edited, after already logging out of the site Ensured that the ACC Gateway doesn't request a client side certificate from a web browser, and therefore doesn't prompt the user to select a client certificate to use. A client side certificate is not required to connect to the Gateway over HTTPS Ensured that an 'invalid item submitted' dialog isn't incorrectly displayed to the user the first time image rotation is configured for an Avigilon camera Corrected an issue that caused the wrong pre-trigger record time to be used the first time a manual recording was initiated by the user Fixed an issue that caused the External Notifications window to close when attempting to add a new address to an group and pressing the 'Enter' key to confirm Fixed a case where the ACC Client could crash if attempting to reset the motion mask in Motion Detection setup before the camera's preview has loaded Corrected an issue that caused some LPR lines to be missing after upgrading from ACC 4.12 to ACC 5 Ensured that connection mode (i.e. LAN/WAN) for a site is only updated in the Client's Site Networking settings if saved by the user

21 Version (continued) Issues Fixed (continued) Corrected an issue that could cause image attachments to be sent with the wrong rotation from cameras connected using MJPEG streaming Corrected an issue that could prevent camera fail over from initiating in some situations Fixed an issue with the HTML5 Web Client where the image panel could lock up if a user zoomed in very quickly Ensured that when a bookmark is opened using the HTML5 Web Client that the view is switched from live to recorded view Fixed an issue with the HTML5 Web Client where the user wouldn't be able to log into a site after attempting to log in previously, but with wrong credentials Ensured that it is possible to edit the start and end times of a bookmark using the HTML5 Web Client Fixed an intermittent issue for the HTML5 Web Client where the system tree didn't appear after logging in with correct credentials Fixed an issue that prevented a snapshot from being saved from a disconnected camera's recorded video using the HTML5 Web Client Fixed an issue with the HTML5 Web Client where scrolling or digitally zooming in or out on image panels didn't work correctly on some versions of the Safari browser. Known issues in this release It is not possible to switch an 8 MP H4 camera to High Frame Rate mode using ACC, and enabling this mode from the camera s WebUI can prevent ACC from decoding the stream at some zoom levels. This known issue will be addressed in the first service release for ACC 5.8. Computers running Windows 7 or Windows Server 2008 R2 require Microsoft Security Update KB to be installed in order to use ACC s Remote Site Upgrade feature to update an ACC Server to version 5.8. This Microsoft Security Update is required on both computers running the ACC Client and the ACC Server if they are running these versions of Windows. Computers running Windows Vista or Windows Server 2008 (not R2) require Microsoft Security Update KB in order to run the ACC 5.8 installers manually. ACC s Remote Site Upgrade feature is not able to install ACC 5.8 if either the Client or Server is running these versions of Windows, even with the previously mentioned Microsoft Security Update installed. The ACC Gateway can lock up and become unresponsive in some cases. This is an existing issue from ACC and earlier.

22 Version (continued) Known issues in this release (continued) It is not possible to use the "Find Site" option in the ACC Gateway's web configuration interface to manually add another server in the same ACC site. The web configuration page will hang and the server will fail to be added. Avigilon Camera FW Included V for HD H.264 H4 cameras with self-learning analytics V for HD H.264 H3 cameras with self-learning analytics V for HD Pro H.264 cameras V for HD Multisensor cameras V for HD Micro Dome cameras V for HD PTZ cameras V for HD Bullet cameras V for HD H.264 H3 cameras V for H.264 encoders V for HD H.264 cameras V for JPEG2000 Panoramic cameras V for JPEG2000 HD Pro cameras