International Product Announcement and Product Near-End-of-Life Notification
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1 International Product Announcement and Product Near-End-of-Life Notification MultiModem icell Intelligent Cellular Modems New 3G HSPA+ Models, Available Q August 3, 2012 I. Overview: The MultiModem icell intelligent cellular modems are ready-to-deploy, standalone modems that provide 3G HSPA+ wireless data communication and integrate seamlessly with virtually any application. The intelligence of the embedded Universal IP stack allows for automatic/persistent connectivity for mission-critical applications and enhanced M2M (machineto-machine) functionality. For applications such as asset tracking and fleet management, models with a dedicated GPS receiver are available. The MultiModem icell intelligent cellular modems are based on industrystandard open interfaces and can be desktop or panel mounted. Key Features: Penta-band HSPA+ performance Quad-band GSM/GPRS/EDGE Intelligent Universal IP stack for enhanced M2M functionality Event monitoring and reporting via integrated GPIO ports SMA antenna connector and SIM socket Models with GPS tracking capability Available with RS-232 and USB 2.0 interfaces PTCRB certified and carrier approved Two-year warranty Contents: I. Overview II. New Part Numbers III. NEOL Part Numbers IV. Key Dates V. Warranty and Support VI. Suggested Action Plan VII. Additional Information VIII. Cross Reference IX. Extended Warranties For more detailed information or list of device specifications, please refer to or contact your Multi-Tech Systems Sales Representative. IPA Page 1 of 6
2 II. New Part Numbers: Ordering Part Number -EU -GB/IE -NAM -GP Description Intelligent Penta-band HSPA+ Modem Intelligent Penta-band HSPA+ Modem Europe Bundle Intelligent Penta-band HSPA+ Modem Great Britain/Ireland Bundle Intelligent Penta-band HSPA+ Modem North America Bundle Intelligent Penta-band HSPA+ Modem with GPS III. NEOL Part Numbers The new part numbers in Section II replace these models: NEOL Ordering Description Part Number MTCMR-H4-P1 Intelligent HSPA 7.2 Modem MTCMR-H4-P1-EU MTCMR-H4-P1-GB/IE MTCMR-H4-P1-NAM MTCMR-H4-GP-P1 MTCMR-H4-P2 MTCMR-H4-P2-NAM MTCMR-H4-GP-P2 Intelligent HSPA 7.2 Modem Europe Bundle Intelligent HSPA 7.2 Modem Great Britain/Ireland Bundle Intelligent HSPA 7.2 Modem North America Bundle Intelligent HSPA 7.2 Modem with GPS Intelligent HSPA 7.2 Modem Intelligent HSPA 7.2 Modem North America Bundle Intelligent HSPA 7.2 Modem with GPS IV. Key Dates: Near-End-Of-Life Date: August 3, 2012 Last-Time-Buy Date: August 24, 2012 (or while supplies last) End-Of-Life/Last Ship Date: December 20, 2012 Note: All orders placed for products listed in this announcement require an NCNR agreement. Last time ship dates are negotiable with an NCNR agreement. Please contact your Multi-Tech sales representative for details and a copy of the agreement. IPA Page 2 of 6
3 V. Warranty and Support: Multi-Tech Systems will provide technical support and repair or exchange of the products listed in this announcement through the warranty period of the installed device. However, no firmware/software updates or maintenance releases will take place post EOL/Discontinued date. models are encryption items. U.S. Export Administration Regulations have special restrictions on the export of encryption items; please refer to these regulations. Any export of commodities, technology, or software must be exported from the United States in accordance with the Export Administration Regulations. Export or diversion contrary to U.S. law is prohibited. VI. Suggested Action Plan: To help facilitate the launch of the new MultiModem icell, we recommend the following actions be taken: Work with your Multi-Tech Systems representative if your company is interested in placing an N.C.N.R. (Non-Cancellable, Non-Returnable) purchase order for any remaining devices that you require. Forward this announcement to others within your organization who are actively involved in the sale or support of wireless modems. Ensure that the pricing for the new MultiModem icell modems are loaded in your pricing system. Note that the current MultiModem icell (MTCMR-H4-xx) modems are no longer recommended for new product designs. Notify existing customers who have been using the MTCMR-H4-xx models and work with your Multi- Tech sales representative to understand sample availability. VII. Additional Information: If you have any questions or require additional information on this Product Announcement, please contact your Multi-Tech sales representative: World Headquarters - USA: (763) or (888) sales@multitech.com EMEA Headquarters - United Kingdom: +(44) sales@multitech.co.uk IPA Page 3 of 6
4 VIII. Cross Reference: MTCMR-H4 (Near-End-of-Life Models) (New Models) Ordering Part Number UPC Ordering Part Number UPC MTCMR-H4-P MTCMR-H4-P1-EU EU MTCMR-H4-P1-GB/IE GB/IE MTCMR-H4-P1-NAM NAM MTCMR-H4-GP-P GP MTCMR-H4-P MTCMR-H4-P2-NAM NAM MTCMR-H4-GP-P GP IPA Page 4 of 6
5 IX: Extended Warranties: MTCMR-H4 (Near-End-of-Life Models) (New Models) Ordering Part Number Description Ordering Part Number EW1-MTCMR-H4-P1 EW2-MTCMR-H4-P1 EW3-MTCMR-H4-P1 EW1-MTCMR-H4-P1-EU EW2-MTCMR-H4-P1-EU EW3-MTCMR-H4-P1-EU EW1-MTCMR-H4-P1-GB/IE EW2-MTCMR-H4-P1-GB/IE EW3-MTCMR-H4-P1-GB/IE EW1-MTCMR-H4-P1-NAM EW2-MTCMR-H4-P1-NAM EW3-MTCMR-H4-P1-NAM EW1-MTCMR-H4-GP-P1 EW2-MTCMR-H4-GP-P1 EW3-MTCMR-H4-GP-P1 EW1-MTCMR-H4-P2 EW1- EW2- EW3- EW1--EU EW2--EU EW3--EU EW1--GB/IE EW2--GB/IE EW3--GB/IE EW1--NAM EW2--NAM EW3--NAM EW1--GP EW2--GP EW3--GP EW1- IPA Page 5 of 6
6 MTCMR-H4 (Near-End-of-Life Models) (New Models) Ordering Part Number Description Ordering Part Number EW2-MTCMR-H4-P2 EW3-MTCMR-H4-P2 EW1-MTCMR-H4-P2-NAM EW2-MTCMR-H4-P2-NAM EW3-MTCMR-H4-P2-NAM EW1-MTCMR-H4-GP-P2 EW2-MTCMR-H4-GP-P2 EW3-MTCMR-H4-GP-P2 EW2- EW3- EW1--NAM EW2--NAM EW3--NAM EW1--GP EW2--GP EW3--GP IPA Page 6 of 6
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