Product End-of-Life Notification Effective Immediately
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1 Product End-of-Life Notification Effective Immediately This product end-of-life notice does not affect our current H3 H4 models MultiModem rcell Intelligent HSDPA Wireless Router MultiModem icell Intelligent HSDPA Cellular Modem November 22, 2011 I. Overview: The status of the MultiModem rcell Intelligent HSDPA Wireless Routers (-H models) and the MultiModem icell Intelligent HSDPA cellular modems has changed from Near-End-of-Life to End-of-Life. Customers should begin placing ders f the MultiModem rcell and MultiModem icell HSPA models. Multi-Tech will continue to suppt the installed base of MultiModem rcell and MultiModem icell HSDPA devices through the standard warranty period and extended warranty period. Contents: I. Overview II. Part Numbers III. Key Dates IV. Stock Rotation V. Warranty and Suppt VI. Comparative Analysis VII. Suggested Action Plan VIII. Additional Infmation IX. Cross Reference II. Part Numbers Impacted: Ordering Part Number MTCBA-H-EN2 MTCBA-H-EN2-NAM MTCBA-H-EN2-EU MTCBA-H-EN2-GB/IE MTCBA-H-EN2-AU/NZ MTCMR-H MTCMR-H-NAM MTCMR-H-EU MTCMR-H-GB/IE MTCMR-H-AU/NZ Description Router Only Nth America Bundle Europe Bundle Great Britain/Ireland Bundle Australia/New Zealand Bundle Modem Only Nth America Bundle Europe Bundle Great Britain/Ireland Bundle Australia/New Zealand Bundle PEOL Page 1 of 8
2 III. Key Dates: Near-End-Of-Life Date: February 2, 2011 End-Of-Life Date: November 22, 2011 IV. Stock Rotation: Stock rotations will be accepted. All claims f products on this notice must be returned through standard stock rotation terms within sixty (60) days of this product end-of-life announcement. Returns will not be accepted beyond the sixty (60) day allowance. V. Warranty and Suppt: Multi-Tech Systems will provide technical suppt and repair exchange of the products listed in this announcement through the warranty period of the installed device. However, no firmware/software updates maintenance releases will take place post EOL/Discontinued date. VI. Comparative Analysis: MultiModem rcell: MultiModem rcell MultiModem rcell HSDPA Models (-H Models) HSPA Models () Frequency Band UMTS/HSDPA 850/1900/2100 MHz UMTS/HSPA 850/1900/2100 MHz GSM/GPRS/EDGE 850/900/1800/1900 MHz GSM/GPRS/EDGE 850/900/1800/1900 MHz Packet Data Download HSDPA: Up to 3.6 Mbps HSDPA up to 7.2 Mbps Upload HSDPA: Up to 384 Kbps HSUPA up to 5.76 Mbps Circuit-Switched Data GSM: Up to 9600 bps Up to 14.4 Kbps Sht Message Services - SMS Text & PDU Point-to-Point (MO/MT) Cell broadcast Text & PDU Point-to-Point (MO/MT) Cell broadcast Voltage 9V to 32VDC 9V to 32VDC Physical Description Dimensions (W x H x D) Weight 4.9 x 1.1 x 3.1 inches 12.5 cm x 2.7cm x 8.6 cm 0.75 lbs (0.34 Kg) 7 x 1.24 x 2.93 inches cm x 7.44 cm x 7.44 cm 0.75 lbs (0.34 Kg) Operating Temperature -30 to +60 C -30 to +60 C PEOL Page 2 of 8
3 MultiModem icell: MultiModem icell MultiModem icell HSDPA Models (-H Models) HSPA Models () Frequency Band UMTS/HSDPA 850/1900/2100 MHz UMTS/HSPA 850/1900/2100 MHz GSM/GPRS/EDGE 850/900/1800/1900 MHz GSM/GPRS/EDGE 850/900/1800/1900 MHz Packet Data Download HSDPA: Up to 3.6 Mbps HSDPA up to 7.2 Mbps Upload HSDPA: Up to 384 Kbps HSUPA up to 5.76 Mbps Circuit-Switched Data GSM: Up to 9600 bps Up to 14.4 Kbps Sht Message Services - SMS Text & PDU Point-to-Point (MO/MT) Cell broadcast Text & PDU Point-to-Point (MO/MT) Cell broadcast Voltage 9V to 32VDC 9V to 32VDC Physical Description Dimensions (W x H x D) Weight 4.9 x 1.1 x 3.1 inches 12.5 cm x 2.7cm x 8.6 cm 0.75 lbs (0.34 Kg) 4.9 x 1.1 x 3.1 inches 12.5 cm x 2.7cm x 8.6 cm 0.75 lbs (0.34 Kg) Operating Temperature -30 to +60 C -30 to +60 C VII. Suggested Action Plan: To help facilitate the transition from the MultiModem rcell and MultiModem icell HSDPA models to the HSPA models, we recommend the following actions be taken: Fward this announcement to others within your ganization who are actively involved in the sales suppt of cellular modems and routers Ensure that the pricing f the MultiModem rcell and MultiModem icell HSPA (-H4 models) are loaded in your pricing system. VIII. Additional Infmation: If you have any questions require additional infmation on this Product End-of-Life Notification, please contact your Multi-Tech sales representative: Wld Headquarters - USA: (763) (888) sales@multitech.com EMEA Headquarters - United Kingdom: (44) sales@multitech.co.uk IX. Device Cross Reference: PEOL Page 3 of 8
4 -H Models Ordering Part Number UPC Description Ordering Part Number UPC MTCBA-H-EN MTCBA-H-EN2-NAM Router Only Nth America Bundle MTCBA-H4-EN2-P1 MTCBA-H4-EN2-P2* MTCBA-H4-EN2-P1-NAM MTCBA-H4-EN2-P2-NAM* * * MTCBA-H-EN2-EU Europe Bundle MTCBA-H4-EN2-P1-EU MTCBA-H-EN2-GB/IE Great Britain/Ireland Bundle MTCBA-H4-EN2-P1-GB/IE MTCBA-H-EN2-AU/NZ Australia/New Zealand Bundle MTCMR-H MTCMR-H-NAM Modem Only Nth America Bundle MTCMR-H4-P1 MTCMR-H4-P2* MTCMR-H4-P1-NAM MTCMR-H4-P2-NAM* * * MTCMR-H-EU Europe Bundle MTCMR-H4-P1-EU MTCMR-H-GB/IE Great Britain/Ireland Bundle MTCMR-H4-P1-GB/IE MTCMR-H-AU/NZ Australia/New Zealand Bundle * F use on AT&T Netwks (USA) PEOL Page 4 of 8
5 IX: Extended Warranty + Overnight Replacement Cross Reference: -H Models Ordering Part Number Description Ordering Part Number EW1-MTCBA-H-EN2 EW2-MTCBA-H-EN2 EW3-MTCBA-H-EN2 EN1-MTCBA-H-EN2 EN2-MTCBA-H-EN2 EN3-MTCBA-H-EN2 EW1-MTCBA-H-EN2-NAM EW2-MTCBA-H-EN2-NAM EW3-MTCBA-H-EN2-NAM EN1-MTCBA-H-EN2-NAM EN2-MTCBA-H-EN2-NAM EN3-MTCBA-H-EN2-NAM (three year total) plus three-year overnight (four year total) plus four-year overnight (five year total) plus five-year overnight (three year total) plus three-year overnight (four year total) plus four-year overnight (five year total) plus five-year overnight EW1-MTCBA-H4-EN2-P1 EW1-MTCBA-H4-EN2-P2* EW2-MTCBA-H4-EN2-P1 EW2-MTCBA-H4-EN2-P2* EW3-MTCBA-H4-EN2-P1 EW3-MTCBA-H4-EN2-P2* EN1-MTCBA-H4-EN2-P1 EN1-MTCBA-H4-EN2-P2* EN2-MTCBA-H4-EN2-P1 EN2-MTCBA-H4-EN2-P2* EN3-MTCBA-H4-EN2-P1 EN3-MTCBA-H4-EN2-P2* EW1-MTCBA-H4-EN2-P1-NAM EW1-MTCBA-H4-EN2-P2-NAM* EW2-MTCBA-H4-EN2-P1-NAM EW2-MTCBA-H4-EN2-P2-NAM* EW3-MTCBA-H4-EN2-P1-NAM EW3-MTCBA-H4-EN2-P2-NAM* EN1-MTCBA-H4-EN2-P1-NAM EN1-MTCBA-H4-EN2-P2-NAM* EN2-MTCBA-H4-EN2-P1-NAM EN2-MTCBA-H4-EN2-P2-NAM* EN3-MTCBA-H4-EN2-P1-NAM EN3-MTCBA-H4-EN2-P2-NAM* PEOL Page 5 of 8
6 -H Models Ordering Part Number Description Ordering Part Number EW1-MTCBA-H-EN2-EU EW1-MTCBA-H4-EN2-P1-EU EW2-MTCBA-H-EN2-EU EW2-MTCBA-H4-EN2-P1-EU EW3-MTCBA-H-EN2-EU EW3-MTCBA-H4-EN2-P1-EU EW1-MTCBA-H-EN2-GB/IE EW1-MTCBA-H4-EN2-P1-GB/IE EW2-MTCBA-H-EN2-GB/IE EW2-MTCBA-H4-EN2-P1-GB/IE EW3-MTCBA-H-EN2-GB/IE EW3-MTCBA-H4-EN2-P1-GB/IE EW1-MTCBA-H-EN2-AU/NZ EW2-MTCBA-H-EN2-AU/NZ EW3-MTCBA-H-EN2-AU/NZ EW1-MTCMR-H EW2-MTCMR-H EW3-MTCMR-H EW1-MTCMR-H4-P1 EW1-MTCMR-H4-P2* EW2-MTCMR-H4-P1 EW2-MTCMR-H4-P2* EW3-MTCMR-H4-P1 EW3-MTCMR-H4-P2* PEOL Page 6 of 8
7 -H Models Ordering Part Number Description Ordering Part Number EN1-MTCMR-H EN2-MTCMR-H (three year total) plus three-year overnight (four year total) plus four-year overnight EN1-MTCMR-H4-P1 EN1-MTCMR-H4-P2* EN2-MTCMR-H4-P1 EN2-MTCMR-H4-P2* EN3-MTCMR-H EW1-MTCMR-H-NAM EW2-MTCMR-H-NAM EW3-MTCMR-H-NAM EN1-MTCMR-H-NAM EN2-MTCMR-H-NAM EN3-MTCMR-H-NAM EW1-MTCMR-H-EU (five year total) plus five-year overnight (three year total) plus three-year overnight (four year total) plus four-year overnight (five year total) plus five-year overnight EN3-MTCMR-H4-P1 EN3-MTCMR-H4-P2* EW1-MTCMR-H4-P1-NAM EW1-MTCMR-H4-P2-NAM* EW2-MTCMR-H4-P1-NAM EW2-MTCMR-H4-P2-NAM* EW3-MTCMR-H4-P1-NAM EW3-MTCMR-H4-P2-NAM* EN1-MTCMR-H4-P1-NAM EN1-MTCMR-H4-P2-NAM* EN2-MTCMR-H4-P1-NAM EN2-MTCMR-H4-P2-NAM* EN3-MTCMR-H4-P1-NAM EN3-MTCMR-H4-P2-NAM* EW1-MTCMR-H4-P1-EU EW2-MTCMR-H-EU EW2-MTCMR-H4-P1-EU EW3-MTCMR-H-EU EW1-MTCMR-H-GB/IE EW3-MTCMR-H4-P1-EU EW1-MTCMR-H4-P1-GB/IE PEOL Page 7 of 8
8 -H Models Ordering Part Number Description Ordering Part Number EW2-MTCMR-H-GB/IE EW3-MTCMR-H-GB/IE EW1-MTCMR-H-AU/NZ EW2MTCMR-H-AU/NZ EW3-MTCMR-H-AU/NZ EW2-MTCMR-H4-P1-GB/IE EW3-MTCMR-H4-P1-GB/IE * F use on AT&T Netwks (USA) PEOL Page 8 of 8
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