CERTIFICATE CROATIAN TELECOM INC. ACHIEVED BEST IN TEST

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1 CERTIFICATE P3 communications GmbH hereby certifies that CROATIAN TELECOM INC. ACHIEVED BEST IN TEST in the Mobile Benchmark Croatia 12/2018. Score 948 of 1000 in Total Score 317 of 340 in Voice Services Score 498 of 510 in Data Services Score 133 of 150 in Crowdsourced Quality Hakan Ekmen CEO in test 12/2018 Mobile Benchmark Croa a Croatian Telecom Inc.

2 MEASUREMENT OVERVIEW MEASUREMENT SETUP Drivetest Voice Data Device Samsung Galaxy S8 cat16 Samsung Galaxy S8 cat16 Test Cases Mobile-to-Mobile (M2M) Side1 (VoLTE) to Side2 (VoLTE) 115 sec call window 70 sec call duration 15 sec call setup timeout Multi-RAB traffic injection on both sides Data 4G preferred CA HTTP DL datastream 7s HTTP UL datastream 7s HTTP 3MB DL fixed file transfer HTTP 1MB UL fixed file transfer Web Browsing - Kepler ETSI Ref. Page 8 Live web pages (50% http / 50% https) 4 YouTube HD video ~ 45s Mobility and Route Types Drive test 100% 55% in Cities, 18 % in Towns and 27% on Roads Cities, towns and roads Samples ~ 1500 per Operator ~ 1970 per Operator Dates 12 measurement days Crowd Data Assessment Dates Crowd Coverage and User Download Speed: September November 2018 P3 COMMUNICATIONS GMBH tested and measured the performance of its voice and data services on smartphones in comparison to other LTE/UMTS/GSM mobile radio networks in metropolitan and rural areas of Croatia. The audit was done as a performance benchmark performed by P3 communications between and in cities and towns as well as on connection roads. Dedicated measurements have been executed as drive tests outdoors using a Samsung Galaxy S8 cat16 Smartphone 1000 Mbit/s Download / 105 Mbit/s Upload. All data measurements have been performed in 4G preferred mode. Voice measurements have been done in 4G/4G preferred mode on both sides, while call origin has been alternated. In addition crowdsourced performance data has been collected and evaluated between September 2018 and November The following pages provide a comparative overview about the performance results observed for the different tested service types. 2

3 TESTING AREAS DRIVE ROUTE Varazdin Lepoglava Koprivnica Zapresic Zagreb Sve Ivan Zelina Ivanic Grad Osijek Buje Opa ja Pazin Pula Rijeka Delnice Otocac Karlovac Ku na Nova Gradiska Dakovo Slavonski Brod Gospic Zadar Benkovac Sibenik Split Cities Towns Roads 35 % of population measured 4820 km measuring distance 3

4 TESTING AREAS CROWDSOURCING TESTED AREA 43,1 of populated areas ca km 2 size of tested area 4

5 CLAIMS BEST IN TEST CROATIAN TELECOM INC. BEST IN DATA CROATIAN TELECOM INC. BEST IN CROWD- SOURCED QUALITY CROATIAN TELECOM INC. 5

6 SCORE POINTS AND BREAKDOWN CROATIAN TELECOM INC. ACHIEVED THE HIGHEST TOTAL SCORE AMONG COMPETITORS WITH 948 POINTS OUT OF MAXIMUM TOTAL SCORE Telekom Operator 2 Operator 3 Voice max Cities Drivetest % 98% 68% Towns Drivetest 68 87% 91% 76% Roads Drivetest 68 93% 94% 68% Data max Cities Drivetest % 97% 81% Towns Drivetest % 96% 83% Roads Drivetest % 96% 83% Crowdsourced Quality max Crowd % 79% 71% Total Shown scores are rounded. 6

7 Total Score 1000 Points CROWD max DATA max VOICE max Operator Telekom Operator 2 Operator 3 Shown total scores are rounded TOTAL SCORE The graphic indicates the score points achieved by the networks under test in the modules Voice Data Services and Crowd. Total Score 340 Points 96% 87% 93% 98% 91% 94% 68% 76% 68% Roads Drivetest Towns Drivetest Ci es Drivetest Operator Telekom Operator 2 Operator 3 Shown voice scores are rounded VOICE SCORE The graphic indicates the achieved values of all networks for the geographical categories Cities, Towns and Roads in voice services. Total Score 510 Points 98% 95% 98% 97% 96% 96% 81% 83% 83% Roads Drivetest Towns Drivetest Ci es Drivetest Operator Telekom Operator 2 Operator 3 Shown data scores are rounded DATA SCORE The graphic indicates the achieved values of all networks for the geographical categories Cities, Towns and Roads in data services. 7

8 The following table indicates the achieved percentage of the maximum score in each of the different data services. Data Service Group max. Telekom Operator 2 Operator 3 Web Browsing 68,0 99% 100% 95% Cities File Download 85,0 98% 93% 75% File Upload 85,0 98% 97% 89% YouTube 68,0 99% 99% 66% Web Browsing 22,7 99% 99% 94% Towns File Download 28,3 92% 93% 74% File Upload 28,3 93% 93% 81% YouTube 22,7 97% 100% 87% Web Browsing 22,7 99% 99% 90% Roads File Download 28,3 99% 98% 83% File Upload 28,3 98% 91% 80% YouTube 22,7 97% 98% 81% 8

9 P3 communications GmbH Hakan Ekmen, Ralf Zartenar, Am Kraftversorgungsturm Aachen Germany info.communications@p3-group.com

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