FAQ s. o Offer 3 (22 nd Sep 17, 00:00 hours 24 th Sep 17, 23:59 hours)

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1 FAQ s What is the offer? 10% Instant discount with SBI Debit Cards. You can avail up to a maximum of INR 4,500 during the offer period, in the following manner: o Offer 1 (20 th Sep 17, 00:00 to 23:59 hours) - Min cart value: INR 1,500 Max discount per card: INR 1,500 - Applicable on select products across following categories: Fashion & Lifestyle, Home & Furniture, Home appliances, Personal Health Care, Home Entertainment, Laptop Bags, Auto Accessory and Wearables o Offer 2 (21 st Sep 17, 00:00 to 23:59 hours) - Min cart value: INR 4,999 Max discount per card: INR 1,500 - Applicable across all categories, with some exclusions as listed below o Offer 3 (22 nd Sep 17, 00:00 hours 24 th Sep 17, 23:59 hours) - Min cart value: INR 4,999 Max discount per card: INR 1,500 - Applicable across all categories, with some exclusions as listed below Will I get this offer if I choose PhonePe payment method and use my SBI Card within PhonePe? Yes, you can avail this offer on paying through an eligible SBI Card within PhonePe as well How do I check if Offer is applicable on a particular product? Offer will reflect on product page for all eligible products Offers mentioned above will NOT apply on: o Flipkart e-gift Vouchers o Samsung Tablets o Select Samsung mobile phones. For Samsung mobile phones, the offer will be applicable only on the following models: (i) Samsung Galaxy On5 (ii) Samsung Galaxy On7 (iii) Samsung Galaxy J3 Pro (iv) Samsung Galaxy On Nxt (v) Samsung Galaxy On Max (vi) Samsung Galaxy J7-6 (2016 Edition) (vii) Samsung Galaxy S7 (viii) Samsung Z2 (ix) Samsung Galaxy J7 (x) Samsung Galaxy J5-6 (2016 Edition) (xi) Samsung Galaxy On8 (xii) Samsung Galaxy S6 (xiii) Samsung Galaxy S6 Edge (xiv) Samsung Galaxy Note 5 Dual (xv) Samsung Galaxy J5

2 Is the offer applicable on all SBI transactions? The offer is applicable on all SBI Debit Card transactions, except transactions made using Corporate and Commercial cards Offer is not applicable on payments made through SBI Net Banking Will I get the offer if I pay through Flipkart Gift Card/PhonePe Wallet partially? Yes, you will get the offer. In this case, the offer will only apply on the amount paid through SBI Debit Card against the eligible product(s). Also, this amount should be more than the min. cart value defined above, for each of the Offers 1, 2 & 3. How many times can this offer be availed? There is no restriction to the number of transactions. However, you can avail a maximum discount of up to INR 4,500 per card during the offer period, in the manner described above. Description of the Offer: TERMS & CONDITIONS This marketing program (Program) is from SBI of India (Bank) and under an arrangement with Flipkart Internet Pvt. Ltd. (Flipkart). Flipkart Internet Private Limited operates the website flipkart.com, m.flipkart.com and the Flipkart Mobile App. It is open to all residents of India holding a valid and current SBI Debit (Cardholder) and to whom a communication is sent by Bank. Day 1: 20th Sep 17 (00:00 HRS 23:59 HRS) Under this offer, SBI Debit Cardholders will get 10% off at the time of purchasing products on the platform m.flipkart.com and the Flipkart Mobile App. ( Offer 1 ). The offer is applicable on September 20, 2017 only on purchase of products in the following categories: Fashion & Lifestyle, Home & Furniture, Home appliances, Personal Health Care, Home Entertainment, Laptop Bags, Auto Accessory and Wearables ( Eligible Products ), with some exclusions as listed below. The minimum net cart value ( NCV ) to avail the discount is Rs.1,500 The maximum discount that can be availed per card on Day 1 is Rs.1,500. NCV shall mean the total cart value of only the eligible products The offer is applicable on orders placed through m.flipkart.com & Flipkart s Mobile Application The offer will also apply if a customer chooses PhonePe as payment method and uses an eligible Card for payment within PhonePe

3 In case a customer makes partial payment through Flipkart Gift Card or PhonePe Wallet, offer will apply only on the net amount paid using the Card against eligible products. Also, this amount should be equal to or more than Rs. 1,500 The offer is not applicable on the purchase of Flipkart e-gift Vouchers The offer is not applicable on SBI Net Banking Day 2: 21st Sep 17 (00:00 HRS 23:59 HRS) Under this offer, SBI Debit Cardholders will get 10% off at the time of purchasing products on the platform m.flipkart.com and the Flipkart Mobile App. ( Offer 2 ). The offer is applicable on 21 st Sep 2017 across all categories, on orders placed through m.flipkart.com & Flipkart s Mobile Application, with some exclusions as listed below The offer is not applicable on purchase of Flipkart e-gift Vouchers Offer on Day 2 is not applicable on the purchase of Samsung Mobile Phones with the exception of the following: (i) Samsung Galaxy On5, (ii) Samsung Galaxy On7, (iii) Samsung Galaxy J3 Pro, (iv) Samsung Galaxy On Nxt, (v) Samsung Galaxy On Max, (vi) Samsung Galaxy J7-6 (2016 Edition), (vii) Samsung Galaxy S7, (viii) Samsung Z2, (ix) Samsung Galaxy J7, (x) Samsung Galaxy J5-6 (2016 Edition), (xi) Samsung Galaxy On8, (xii) Samsung Galaxy S6, (xiii) Samsung Galaxy S6 Edge, (xiv) Samsung Galaxy Note 5 Dual, (xv) Samsung Galaxy J5 The minimum net cart value ( NCV ) to avail the discount is Rs. 4,999. The maximum discount that can be availed per card on Day 2 is Rs. 1,500. NCV shall mean the total cart value of only the eligible products The offer will also apply if a customer chooses PhonePe as payment method and uses an eligible Card for payment within PhonePe In case a customer makes partial payment through Flipkart Gift Card or PhonePe Wallet, offer will apply only on the net amount paid using the Card against eligible products. Also, this amount should be equal to or more than Rs. 4,999. The offer is not applicable on SBI Net Banking

4 Big Billion Day 3 to 5 Offer: 22 nd Sep 17 (00:00 HRS) 24 th Sep 17 (23:59 HRS) Under this offer, SBI Debit Cardholders will get 10% off at the time of purchasing products on the platform m.flipkart.com and the Flipkart Mobile App. ( Offer 3 ) The offer is applicable from 22 nd September, 2017 to 24 th September, 2017 across all categories, on orders placed through m.flipkart.com & Flipkart s Mobile Application, with some exclusions as listed below The offer is not applicable on purchase of Flipkart e-gift Vouchers Offer is not applicable on the purchase of Samsung Mobile Phones with an exception of the following: (i) Samsung Galaxy On5, (ii) Samsung Galaxy On7, (iii) Samsung Galaxy J3 Pro, (iv) Samsung Galaxy On Nxt, (v) Samsung Galaxy On Max, (vi) Samsung Galaxy J7-6 (2016 Edition), (vii) Samsung Galaxy S7, (viii) Samsung Z2, (ix) Samsung Galaxy J7, (x) Samsung Galaxy J5-6 (2016 Edition), (xi) Samsung Galaxy On8 (xii) Samsung Galaxy S6, (xiii) Samsung Galaxy S6 Edge, (xiv) Samsung Galaxy Note 5 Dual, (xv) Samsung Galaxy J5 The minimum net cart value ( NCV ) to avail the discount is Rs. 4,999. The maximum combined discount that can be availed per card on days 3,4 & 5 is Rs. 1,500. NCV shall mean the total cart value of only the eligible products The offer will also apply if a customer chooses PhonePe as payment method and uses an eligible Card for payment within PhonePe In case a customer makes partial payment through Flipkart Gift Card or PhonePe Wallet, offer will apply only on the net amount paid using the Card against eligible products. Also, this amount should be equal to or more than Rs. 4,999. The offer is not applicable on SBI Net Banking Detailed Terms & Conditions: The Validity of the Program (Term) is from 20 th September 2017 (00:00 HRS) to 24 th September 2017 (23:59 HRS), unless extended by Bank and Flipkart by mutual consent in writing All SBI Debit Cardholders (Excluding SBI Virtual Debit Card) are covered under this Program. These Offers are NOT applicable on transactions made through SBI Internet Banking SBI Debit Cards refers to any Debit Card issued by o State Bank of India o State Bank of Hyderabad o State Bank of Bikaner and Jaipur

5 o State Bank of Travancore o State Bank of Mysore o State Bank of Patiala The discount will be calculated on the net cart value only Discount is not applicable for Card-on-delivery transactions Discount is not applicable on Gift Wrap or premium delivery charges In case of cancellation of your order, transaction will not qualify for the Offers. If you cancel part of your order, you will qualify for the Offers only on the net amount you pay basis eligibility Bank reserves the right to disqualify the Cardholder(s) from the benefits of the Offers, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the said Offers or otherwise by use of the Card Any person availing these Offers shall be deemed to have accepted these terms and conditions Bank and Flipkart reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, these Offers with another offer, whether similar to these Offers or not, or to extend or withdraw it altogether Cardholders are not bound in any way to participate in these Offers. Any participation is voluntary and the Offers are being made purely on a best effort basis Nothing herein amounts to a commitment by Bank to conduct further, similar or other Offers The above Offers are by way of a special offer for SBI Debit Cardholders only The terms of the above schemes shall be in addition to and not in derogation of the terms contained in the most important terms and conditions Any query regarding the program will be entertained only till 31 st October Post such date, Bank & Flipkart will not entertain any correspondence or communication regarding this Program from any persons Bank does not endorse any of the products or brands being offered under the Program and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after sales service of such products which shall be at the sole liability to Flipkart All the existing offers, gifts, discounts etc. that are being offered can be availed by the Cardholders as part of these exclusive offers as mentioned in the communication Pictures of products shown in the communication sent to the customer either through mailers or advertised on the website, are representative only and may not bear a resemblance to the actual products. None of the parties shall under any circumstances be responsible towards the same Products offered under this program are subject to availability from the respective participating merchants/sellers of Flipkart and accordingly Bank or Flipkart in no circumstances shall be liable for non-availability of any of the products Under no circumstance will the offer/discount being offered under this Program be settled with cash in lieu by Bank or by Flipkart Returned, disputed or unauthorized/fraudulent transactions will not be considered for these Offers Bank will not entertain any correspondence regarding the validity or acceptability of any additional benefits offered by Flipkart on products/services made available by it and the same shall be at the sole risk and consequences of Flipkart and without reference to Bank.

6 All government Levies like Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the Cardholder as applicable at the time the respective Programs are offered These Offers shall be subject to all applicable laws, rules and regulations which are in existence and which may be promulgated anytime by any statutory authority Any disputes arising out of the Offers shall be subject to arbitration by a sole arbitrator to be appointed by Bank for this purpose. The proceedings of the arbitration shall be conducted as per the provisions of Arbitration and Conciliation Act, The place of arbitration shall be at Mumbai for Bank and language of arbitration shall be English. The existence of a dispute, if any, shall not constitute a claim against Bank All liability with respect to the products purchased lies with the respective seller and Flipkart Internet Pvt. Ltd. The Bank shall be in no way responsible for the same

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