MCC7100 DISPATCH CONSOLE SYSTEM WITH CONVENTIONAL K1 CORE

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3 Attachment 1 THE CITY OF UKIAH DECEMBER 03, 2014 MCC7100 DISPATCH CONSOLE SYSTEM WITH CONVENTIONAL K1 CORE The design, technical, and cost information furnished with this proposal is proprietary information of Motorola Solutions, Inc. (Motorola). Such information is submitted with the restriction that it is to be used only for the evaluation of the proposal, and is not to be disclosed publicly or in any manner to anyone other than those required to evaluate the proposal, without the express written permission of Motorola Solutions, Inc. MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. SYMBOL is a trademark owned by Symbol Technologies, Inc., which is a wholly owned subsidiary of Motorola Solutions, Inc. All other trademarks are the property of their respective owners Motorola Solutions, Inc. All rights reserved.

4 Motorola Solutions, Inc. Tel E. Algonquin Rd. Fax Schaumburg, IL USA December 03, 2014 Chief Chris Dewey The City of Ukiah 300 Seminary Ave Ukiah, CA Subject: Proposal for a MCC7100 Dispatch Console System with Conventional K1 Core Dear Chief Dewey, Motorola Solutions, Inc. ( Motorola ) is pleased to have the opportunity to provide the The City of Ukiah ( The City of Ukiah ) with quality communications equipment and services. The Motorola project team has taken great care to propose a solution that will meet your needs and provide unsurpassed value. To best meet the functional and operational specifications of this solicitation, Motorola s solution includes a combination of hardware, software, and services. Specifically, this solution is for the replacement of the Motorola Gold Elite consoles with MCC7100 consoles. This proposal consists of this cover letter and the Communications System Agreement (CSA), together with its Exhibits. This proposal shall remain valid for a period of 90 days from the date of this cover letter. The City of Ukiah may accept the proposal by delivering to Motorola the CSA signed by an authorized representative of the city. Alternatively, Motorola would be pleased to address any concerns The City of Ukiah may have regarding the proposal. Any questions can be directed to your Motorola Account Executive, Tammie Massirer, Senior Account Manager, at We thank you for the opportunity to furnish The City of Ukiah with best in class solutions and we hope to strengthen our relationship by implementing this project. Our goal is to provide you with the best products and services available in the communications industry. Sincerely, Motorola Solutions, Inc. Joseph P Heersche Area Sales Manager

5 THE CITY OF UKIAH MCC7100 DISPATCH CONSOLE SYSTEM WITH CONVENTIONAL K1 CORE TABLE OF CONTENTS Section Statement of Work Motorola Responsibilities The City of Ukiah Responsibilities Section System Description Overview Console Resource Capacity Patch Group Capacity Site Connectivity Requirements MCC 7100 Application Software Components Console Dispatch Status Application Elite Admin & Elite Dispatch Graphical User Interface Peripheral Configuration Tool Peripheral Configuration Summary Integrated Instant Recall Recorder (IRR) Recorded Audio Types Audio Types Not Recorded IRR Features Computers USB Audio Interface Module (AIM) USB Audio Interface Module (AIM) Connections Private Aux I/Os The Desktop Gooseneck Microphone Footswitch Headset Jacks External Paging Encoder Port Local Logging Recorder Port Telephone/Headset Port Supported ASTRO25 Systems Compatible ASTRO 25 Releases SDM3000 RTU Conventional K-Core GCP8000 Conventional Site Controller GGM8000 Site Gateway GGM8000-based Conventional Channel Gateway LAN Switch Configuration Manager Design Details December 03, 2014 Motorola Solutions Confidential Restricted to the restrictions on the cover page. Table of Contents i

6 2.9.1 System Expansion Staging Summary Section Acceptance Test Plan Section Training Overview Training Approach Proposed Courses Section Service/Warranty Motorola Standard Warranty OnSite Infrastructure Response/ Dispatch Service Technical Support Service Infrastructure Repair and/or Infrastructure Repair with Advanced Replacement Network Preventative Maintenance Section Equipment List Section Pricing Section Contractual Documentation Section Our commitment to the restrictions on the section cover page. ii Table of Contents The City of Ukiah Motorola Solutions Confidential Restricted

7 SECTION 1 STATEMENT OF WORK Motorola is proposing to The City of Ukiah the installation and configuration of the following equipment at the specified locations. Site Name City of Ukiah Major Equipment MCC7100 Dispatch console system with 4 operator positions and conventional K1 Core The document delineates the general responsibilities between Motorola and The City of Ukiah as agreed to by contract. 1.1 MOTOROLA RESPONSIBILITIES Motorola s general responsibilities include the following: Perform the installation of the Motorola supplied equipment described above. Schedule the implementation in agreement with The City of Ukiah. Coordinate the activities of all Motorola subcontractors under this contract. Administer safe work procedures for installation. Provide The City of Ukiah with the appropriate system interconnect specifications. 1.2 THE CITY OF UKIAH RESPONSIBILITIES The City of Ukiah will assume responsibility for the installation and performance of all other equipment and work necessary for completion of this project that is not provided by Motorola. The City of Ukiah general responsibilities include the following: Provide all buildings, equipment shelters, and towers required for system installation. Insure communications sites meet space, grounding, power, and connectivity requirements for the installation of all equipment. Obtain all licensing, site access, or permitting required for project implementation. Make any necessary site improvements to meet R56 standards. Provide required system interconnections Provide a dedicated delivery point, such as a warehouse, for receipt, inventory and storage of equipment prior to delivery to the site(s). Coordinate the activities of all The City of Ukiah vendors or other contractors. Remove, relocate or dispose of obsolete communications equipment as required. Provide monitors for each operator position. Motorola has made several assumptions in preparing this proposal, which are noted below. In order to provide a firm quote, Motorola will need to verify all assumptions or seek alternate solutions in the case of invalid assumptions. December 03, 2014 All existing sites or equipment locations will have sufficient space available for the system described as required/specified by R56. All existing sites or equipment locations will have adequate AC electrical power in the proper phase and voltage and site grounding to support the requirements of the system described. to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 1-1

8 Any site/location upgrades or modifications are the responsibility of the customer. Approved local, State or Federal permits as may be required for the installation and operation of the proposed equipment are the responsibility of the customer. Any required system interconnections not specifically outlined here will be provided by the Customer. These may include dedicated phone circuits, microwave links or other types of connectivity. Motorola is not responsible for interference caused or received by the Motorola provided equipment except for interference that is directly caused by the Motorola provided transmitter(s) to the Motorola provided receiver(s). Should the Customer s system experience interference, Motorola can be contracted to investigate the source and recommend solutions to mitigate the issue. No box level or performance spec testing will be conducted. No UPS was provided. No Encryption was provided. Customer will provide Ethernet Site Links (from all sites) that meet Motorola Solutions specifications. No Furniture was provided. Maximum of twenty (20) simultaneous audio paths have been ordered. All forty (40) analog conventional resources are TRC and spread out as follows: Ten (10) located at Ukiah, six (6) located at Willits, and twenty-four (24) located at Mendocino County. to the restrictions on the section cover page. The City of Ukiah 1-2 Statement of Work Motorola Solutions Confidential Restricted

9 SECTION 2 SYSTEM DESCRIPTION Motorola s proposed dispatch solution for the City of Ukiah is our MCC7100 Dispatch Console solution. This solution will offer IP-based seamless connectivity between the City of Ukiah s dispatch operators and field personnel. The MCC7100 Dispatch Console will provide the City of Ukiah with scalable, flexible system architecture, sophisticated network management and security, and an easy migration to future capabilities. A description of the console features and benefits, system architecture, and hardware components follow. 2.1 OVERVIEW The Motorola MCC 7100 Dispatch Console is a wireline console for mission critical ASTRO 25 systems that offers scalable capacity and flexible deployment options. It is intended for use with Motorola s ASTRO 25 radio systems. The MCC 7100 Dispatch Console is a software-based dispatch console that requires no external hardware connections (no VPM or GPIOM) to perform dispatch operations. Audio Vocoding is performed within the Windows operating system. The MCC 7100 Dispatch Console offers the flexibility to be deployed at a console site within the ASTRO 25 radio network or outside of the ASTRO 25 network. The MCC 7100 Dispatch Console includes the features expected in a best-in-class dispatch console system including Emergency and Console Priority, and offers a choice of Motorola or COTS accessories. The MCC 7100 Dispatch Console will be deployed in ASTRO 7.15 release in a K core configuration. The MCC 7100 Dispatch Console supports: ASTRO 25 Trunking (Phase 1 & Phase 2) ASTRO 25 Digital Conventional (P25) Analog & MDC 1200 Analog Conventional Mixed Mode Analog / Digital Conventional The MCC 7100 Dispatch Console can operate in parallel with MCC 7500 Dispatch Consoles. The Graphical User Interface (GUI) of the MCC 7100 Dispatch Console is the same as the MCC 7500 Dispatch Console, and very similar to the Gold Elite consoles Console Resource Capacity The MCC 7100 Dispatch Console deployed inside the ASTRO 25 Network (RNI) supports a configuration of up to 60 resources with a maximum of 20 simultaneous voice streams per console. The channel capacity for the MCC 7100 Dispatch Console when used outside the ASTRO 25 RNI is 5 or 10 channels with 15 or 30 configured resources. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 2-1

10 When call capacity is reached the MCC 7100 Dispatch Console is able to shed calls from lower priority active channels automatically substitute an incoming, higher priority call. Motorola s intelligent algorithm determines the call shedding priorties according to a pre-emption scheme. The pre-emption scheme is based on emergency, console vs. radio call, normal vs. patch, etc. The priority scheme of resources is configurable in the network manager. This intelligent algorithm sets Motorola apart from competing console manufacturers Patch Group Capacity The patch capacity limits are not enforced by the MCC 7100 Dispatch Console software however Patch performance has been tested and is guaranteed to work properly based on the capacity limits below. Table 1: Patch Group Capacity Simultaneous Audio Streams Number of Patch Groups per Dispatch Position Members per Patch Group per Dispatch Position Total Number of Members across all Patch groups on the Dispatch position. 5 Channels Channels Channels Channels Site Connectivity Requirements All site links are Ethernet links and the customer is responsible for providing this Ethernet site connectivity. The proposed system requires a high performance, high reliability link transport for site-to-site communications. The transport system is one of the primary enabling technologies for wide area two-way communications. The performance and reliability of the transport system is vital to the overall performance of the Motorola Radio System. Previously, radio systems relied on a dedicated site backhaul to guarantee voice performance. With the introduction of the Ethernet site link feature, a system is now able to use a shared network as the site backhaul. While this allows a customer more backhaul options, it also introduces the potential for performance issues. The reason is that packet-based networks, especially when shared, have inherent impairments such as jitter and packet loss that can directly affect radio systems behavior. Of special concern is voice performance due to its real-time nature. Some of the main parameters that describe the performance of an Ethernet backhaul network are: Latency (sometimes referred to as packet delay) amount of time to deliver a packet through the link. Jitter - variation in latency. Audio relies on a constant, steady, delivery of voice packets from the source to all the destinations. Packet Loss - can result from exceeding jitter budgets or actual packet loss in the network. to the restrictions on the section cover page. The City of Ukiah 2-2 System Description Motorola Solutions Confidential Restricted

11 These are the requirements assuming that there are no other degradation factors besides our system. Motorola has assumed that the customer will be providing a layer 2 IP backhaul, however a layer 3 backhaul can also be supported. A mix of layer 2 and layer 3 links within the system is however not supported. The demarcation point at each site is an Ethernet port on the Motorola-provided GGM 8000 Site Gateway. Below are the minimum site link specifications for the proposed Motorola system. Layer 2 IP network performance requirements for a single Prime Site to Subsite link: ETH SPECIFICATIONS FOR ONE SUBSITE/PRIME SITE LINK Bandwidth Latency Jitter 560 kbps < 30ms < 5ms Packet Loss < 0.01% IP Version IPv4 QoS Support 802.1p Priority using at least 2 QoS levels (4 recommended) VLAN Tagging Enabled, 802.1Q with VLAN ID (all sites must use the same VLAN ID) The above specifications are applicable for each of the subsites to prime site links. Specifications may be updated at the time of the project implementation. 2.2 MCC 7100 APPLICATION SOFTWARE COMPONENTS The MCC 7100 Dispatch Console software installation provides five main applications which are summarily described below. Please see the MCC 7100 Dispatch Console Setup and User Guide for more information. Console Dispatch Status Elite Admin Elite Dispatch Instant Recall Recorder (Integrated IRR) Peripheral Configuration Tool (PCT) Console Dispatch Status Application In an MCC 7100 Dispatch Console installation, the Console Dispatch Status application is used to setup and point to PRX 7000 Console Proxy server connections for MCC 7100 Dispatch Consoles deployed outside the ASTRO RNI. It also provides an indication as to the health of the established link to the proxy. For inside the ASTRO RNI configurations, the Console Dispatch Status is only used for capacity licensing status and encryption status on the MCC 7100 Dispatch Console. Up to five PRX 7000 Console Proxy server connections can be configured in the Console Dispatch Status. Once configured, the Console Dispatch Status application can access any of the proxy server connections to establish a secure link to the ASTRO RNI. Only one proxy server connection can be accessed at any time. Additional proxy server connections that are configured are used as a backup in case the current connection is not available. The Console Dispatch Status application displays the current status of the active proxy connection. The status of inactive proxy server connections is unknown. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 2-3

12 This application is also used on the PRX 7000 Console Proxy server to display a list of the currently connected MCC 7100 Dispatch Consoles. It can also be used to maintain a blacklist of remote consoles that are not allowed access to the ASTRO RNI from the given PRX 7000 Console Proxy. Figure 1 - Example of MCC 7100 Console Dispatch Status application Elite Admin & Elite Dispatch Graphical User Interface The Motorola MCC 7100 Dispatch Console uses the Elite Dispatch graphical user interface (GUI) which is the same GUI used by the MCC 7500 Dispatch Console for displaying information to and accepting commands from the dispatch console user. The Elite Dispatch GUI is efficient, easy to use and intuitive, and has been refined and improved with user controlled color and size of resources. to the restrictions on the section cover page. The City of Ukiah 2-4 System Description Motorola Solutions Confidential Restricted

13 Figure 2 - Example of MCC 7100 Elite Dispatch GUI Peripheral Configuration Tool The MCC 7100 Dispatch Console software installation automatically configures the computers output and input sources for voice and audio. The Desktop Mic is set to be the Default input and Speakers 1 and 2 are set to be the default output. These input and output devices can be modified from their default setting using the MCC 7100 Peripheral Configuration Tool (PCT) The PCT comes with the MCC 7100 Dispatch Console software and is automatically installed. When launched, the Peripheral Configuration Tool reads all audio devices that are currently connected. The Peripheral Configuration Tool supports: Dynamic remapping of peripherals Dynamic disconnection and connection of peripherals Peripheral Configuration Summary The summary section displays the current status of all configured devices. It is only an indication of the devices that are configured (mapped) but not necessarily connected. Connected devices are displayed above this section under each relevant tab. Hovering over each icon displays the current status of each configured device. Figure 3 - Peripheral Configuration Summary December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 2-5

14 Graphical icons are shown for a headset, speakers, microphone, USB foot pedal switches, and two buttons to test the PTT function. The graphical icons are dynamically updated as each audio device is configured. The headset icon highlights each section (speaker, microphone, and PTT) when mapped. When only a speaker or microphone is mapped for the headset, a red X is displayed instead of a green check mark. The bookshelf speaker icon indicates the number of speakers currently mapped. The microphone icon indicates whether or not it is mapped. The foot switch icon is grayed out if no USB foot switch is connected. Figure 4 - Peripheral Configuration Tool Integrated Instant Recall Recorder (IRR) The MCC 7100 Integrated Instant Recall Recorder (IRR) is a Motorola developed instant recall recorder solution integrated with the MCC 7100 Dispatch Console software application. This application provides the dispatch operator with the ability to instantly replay various types of recently received audio at the MCC 7100 Dispatch Console. When the MCC 7100 Dispatch Console software is installed the IRR application software is installed as part of the automated install process. A software license (HKVN4225A) is required to enable the IRR feature. to the restrictions on the section cover page. The City of Ukiah 2-6 System Description Motorola Solutions Confidential Restricted

15 Figure 5 - Example of IRR User Interface Figure 6 - Example of IRR Reduced Space User Interface December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 2-7

16 Recorded Audio Types The Instant Recall Recorder (IRR) application records four configurable audio types on the dispatch console position. Inbound audio from the currently selected channels; Outbound audio from the microphone to the selected channels; Outbound audio from the microphone to the unselected channels; Tones generated by the dispatch console that appear in the speakers of the dispatch console Audio Types Not Recorded IRR Features Inbound audio on the unselected resources Outbound audio other than the audio from the dispatch console microphone. Outbound patch audio. Cross muted and cross busied audio resources. Configurable Options Configurable retention period. o Can be configured to capture only inbound audio from the currently selected channels or both TX & RX audio types as described above. Save Calls as Wav File o Select a specific call or multiple calls from the call list. Save to a.wav file on desktop or to media of choice. Private Calls o The IRR application is capable of recording private calls between the console position and subscribers or other dispatch consoles. Stay Top Option o The IRR window may be pinned to the desktop so that the IRR windows does not hide under the windows of other applications but remains visible on top of the desktop. Compact Mode o The compact mode is a window view in which only playback buttons, the volume control and optionally, the progress bar are displayed. Expand and Collapse Sections of IRR o The size of the IRR window can be adjusted with a single mouse click to limit or expand the view section by section Manage Detail Columns in IRR Call List o The call list can be adjusted by changing the sequence of the columns and hiding the columns that are not needed. Filter Calls in IRR o The number of calls on the call list may be reduced by filtering for specific information using one of six filters. Each of the filters corresponds with a detail column in the call list. Unit Alias Unit ID Channel Alias Start Time to the restrictions on the section cover page. The City of Ukiah 2-8 System Description Motorola Solutions Confidential Restricted

17 End Time Duration Sort Calls in IRR o The call list of the IRR application can be sorted in ascending or descending order by clicking the header of column. Rewind and Fast Forward Calls in IRR o Options include high speed advance or reverse to select specific audio record(s) for replay. Change Playback Speed o Speed control option allows audio record to be played at a slower or faster speed Adjust or Mute Playback Volume o Option to control or mute audio volume. Improve Playback Audio Quality o Single button noise reduction option. Automatic Gain Control o Option used to level out the volume of a call for which the signal strength changes. Sound visualization (Waveform) o Option to highlight a section of the waveform to playback just highlighted section of a call or enlarge details of a call or of a section of a call for play back o Option to save that portion of the call to a.wav file The MCC 7100 Dispatch Console does not use a Voice Processing Module (VPM) for vocoding, or encryption. Vocoding and encryption for the MCC 7100 Dispatch Console are done in the Windows based Computer Operating System. In the ASTRO 7.15 release, Motorola standard accessories with the exception of speakers may be connected via the USB Audio Interface Module (AIM) to the workstation or laptop. The MCC 7100 Dispatch Console continues to support COTS USB connected speakers and accessories. 2.3 COMPUTERS The MCC 7100 Dispatch Console uses an off-the-shelf personal computer running the Microsoft Windows operating system. The PCs used in ASTRO 25 systems have a minitower form factor and come with a keyboard and mouse. The workstations are available through Motorola and are also recommended for use with the PRX 7000 Console Proxy software. These PCs ship with a North American AC line cord and do not come with monitors. Monitors must be ordered separately, and provided by the customer. A variety of monitors are supported, including both touch and non-touch operation. Since no Motorola-designed hardware has to be installed in the PCs, they are considered dropship items and do not go through a Motorola factory. This makes it easier for customers who wish to procure their own PCs to do so provided the computer is equipped with the appropriate operating system and meets the minimum laptop computer specifications. The use of a CRYPTR micro, for hardware key storage, requires a laptop computer that supports a native SD Host controller bus interface. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 2-9

18 2.4 USB AUDIO INTERFACE MODULE (AIM) Introduced with the A7.14 ASTRO system release, the USB Audio Interface Module (AIM) is an external device that you connect to the MCC 7100 Dispatch Console. It functions as an interface between analog devices and the console position and as a general-purpose input/output module. The use of the AIM requires the A7.14 ASTRO release, or later, of the MCC 7100 Dispatch Console software. The USB Audio Interface Module supports audio routing between the dispatch operator and Motorola-standard peripherals. The USB AIM connects to the MCC 7100 Dispatch Console with a USB cable. Figure 7 - USB Audio Interface Module Audio Routing USB Audio Interface Module (AIM) Connections The USB Audio Interface Module supports all the Motorola-standard peripherals except for the desktop speakers. Instead of the Motorola-standard speakers, Motorola tested COTS (commercial-off-the-shelf) USB speakers are used. The USB speakers connect directly to the console operator position computer USB port. to the restrictions on the section cover page. The City of Ukiah 2-10 System Description Motorola Solutions Confidential Restricted

19 Figure 8 - USB Audio Interface Module Port Connections The USB port is used to connect the USB AIM device to the MCC 7100 Dispatch Console. Other ports are used to connect peripherals. Table 2: USB Audio Interface Module Peripherals Port Type Two DB15 connectors Eight RJ45 connectors Peripheral Type Two headset jacks One desk microphone One footswitch One external paging encoder One telephone/headset port One local logging recorder One auxiliary output port containing four generic auxiliary output channels Private Aux I/Os The USB AIM supports four Private Aux I/Os. The four Private Aux I/Os are dedicated to specific functions and cannot be reprogrammed for other functions. The functions supported by the Private Aux I/Os are: Call on Selected Channel (called the Inbound Select Relay in other documents) Op PTT (called the PTT Relay in other documents) Emergency Beacon (called the Emergency Activity Relay in other documents) Activate Private Relay when Public Aux I/O is Active (called the Aux I/O Alarm Relay in other documents) The Desktop Gooseneck Microphone The desktop gooseneck microphone can be attached to a horizontal surface or left freestanding so that the dispatcher can pick it up. The 18-inch long, flexible shaft makes it possible for the dispatcher to position the microphone head within a few inches of their mouth even when the base is placed behind a keyboard or writing area. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 2-11

20 If a desk microphone is connected to a dispatch console while no headsets are connected, the desk microphone is active whenever any transmit function is active. Each MCC 7100 Dispatch Console can support 1 desktop microphone. If a desk microphone is connected to a dispatch console while one or two headsets are connected, the desk microphone is only active during a transmit function when the dispatcher presses the transmit button on it. This solution prevents the desk microphone from picking up unwanted background sound when the dispatcher uses a headset to transmit. Figure 9 - Gooseneck Microphone Footswitch Each MCC 7100 Dispatch Console can support one footswitch. The footswitch provides two foot pedals in a rugged, metal housing with a 10 foot cable. One pedal is for the general transmit feature and the other pedal is for the monitor feature. The footswitch makes it possible for a dispatch operator to operate these features with their feet so their hands are free for other tasks. If necessary, the footswitch can be permanently fastened to the floor. Figure 10 - Footswitch to the restrictions on the section cover page. The City of Ukiah 2-12 System Description Motorola Solutions Confidential Restricted

21 Headset Jacks The USB Audio Interface Module can support up to two headset jacks allowing simultaneous use of two separate headsets. A headset jack allows a dispatch console user to use a headset while operating the dispatch console. The headset jack supports headsets that use either 6-wire or 4-wirs frame connectors. The 6-wire headsets have a PTT button while the 4-wire headsets do not have a PTT button. The headset jacks shipped from the factory are configured for the 6-wire headsets. Figure 11 - Headset Jack External Paging Encoder Port The external paging encoder port allows an external tone paging encoder to be used with a dispatch console to provide tone paging services. The dispatch console transmits the paging tones generated by the encoder on the selected conventional radio resource or resources. If a dispatcher wants to send paging tones on an ASTRO 25 Conventional channel, an external paging encoder is required. This feature has an RJ45 connector with an analog 600 Ohm audio input to which the paging tones are applied. A paging push-to-talk (PTT) input enables a dry contact closure to be applied that indicates when the dispatch console should transmit the tones on the radio channel or channels. When the dispatch console sees the paging PTT input go active, it transmits the audio appearing at the audio input on the selected conventional channel(s). If PL Stripping is enabled on a conventional channel, the PL is stripped when the paging tones are transmitted. No de-emphasis filtering is performed and no talk extend is provided with externally generated tones. Generally, the external paging encoder provides these functions Local Logging Recorder Port The local logging recorder port allows an external logging recorder to be connected to a dispatch console. The port provides an RJ45 connector with a 600 Ohm analog output. The audio that appears December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 2-13

22 on this output is configured and is typically the audio that is transmitted and/or received at that dispatch console Logging Recorder Port is User Agnostic The configuration of audio presented at this port is tied to the physical dispatch console, so that no matter what user is logged on the dispatch console, the same type of audio is logged Logging Recorder Audio Sources This configuration is done as part of configuring the dispatch console at the Provisioning Manager. The local logging recorder port is configured to log any combination of the following audio sources: Audio received from the currently selected radio resources. The level of this audio is not affected by either the individual volume setting of the radio resource or the master volume control on the speaker or headset jack. Microphone audio being transmitted to the radio resources currently selected by the operator. Microphone audio being transmitted to the radio resources not selected by the operator. Any tones generated by the dispatch console that appears in its speakers, for example, trunking tones and emergency tones. Tones generated by an external paging encoder Telephone/Headset Port The telephone/headset port allows an external telephone set to be connected to the dispatch console. This allows the dispatch operator to use their headset to communicate on both the radio system and the telephone set Off-hook Signal Response If the dispatch console user transmits on any radio resources while the Off-Hook signal is active, the headset microphone is rerouted to the radio system for the duration of the transmission. When the transmission ends, the headset microphone is routed back to the telephone/headset port audio output. The headset earpiece audio routing is not changed during the transmission, so the dispatch console user can still hear the audio received on the telephone. The telephone/headset port allows a dispatcher to use a single headset to communicate on both the radio system and a telephone system, such as a 911 system. The ability to communicate with a 911 system is available even when the USB Audio Interface Module cannot communicate with the MCC 7100 Dispatch Console PC. 2.5 SUPPORTED ASTRO25 SYSTEMS MCC 7100 Dispatch Consoles are supported in K1/K2 (conventional cores), L1/L2, and M1 / M2 and M3 cores (trunking cores). This project utilizes the K1 conventional core. 2.6 COMPATIBLE ASTRO 25 RELEASES The ASTRO release of the MCC 7100 Dispatch Console is backwards compatible with ASTRO 7.14, 7.13 and ASTRO 7.11 Releases. The latest SER must be installed and several to the restrictions on the section cover page. The City of Ukiah 2-14 System Description Motorola Solutions Confidential Restricted

23 requirements must be met and considerations made to support the MCC 7100 Dispatch Console in backwards compatible releases. When installed on a backwards compatible system, and used inside the ASTRO 25 network, the matching versions of the Windows Hardening Kit (for ex: in an A7.11 system, an A7.11 hardening kit must be used) with the current version of the application being installed. This project utilizes the current A7.15 release, therefore no backwards compatibility is needed. 2.7 SDM3000 RTU The MOSCAD SDM3000 RTU is used to support most dispatch console Aux I/O needs. The SDM3000 RTU is rack mountable in a standard 19 inch rack and is one rack unit high. SDM3000 RTUs can be physically located at console sites, trunking RF sites or analog conventional RF sites. The dispatch consoles and RTUs communicate with each other across the radio system s IP transport network. This allows much greater flexibility in putting Aux I/Os where they are needed compared to CENTRACOM Gold Series which required all the Aux I/Os to be located in the CEB. The SDM3000 RTU is capable of supporting up to 16 outputs and 48 inputs. Expansion chassis (each being the same physical size as the SDM3000 RTU) can be added to increase the number of inputs and outputs as follows: Number of Output Relays Number of Input Buffers Single SDM3000 RTU Single SDM3000 RTU with 1 expansion chassis Single SDM3000 RTU with 2 expansion chassis The proposed system includes one (1) SDM3000 RTU with 1 expansion to be located at the K core site. 2.8 CONVENTIONAL K-CORE The ASTRO 25 K-core is a scalable and virtualized core which provides an adaptable and affordable platform for mission critical wireless communications. The K-core is designed for small capacity conventional customers who require an ASTRO25 conventional only system. The K-core allows customers to interface channels to an IP based MCC 7100/7500 Consoles, provides a migration path for customers with fielded Motorola Conventional solutions, and allows the flexibility for customers to join a larger system in the future while maximizing their equipment investment. The proposed system includes a K1-core with the following components: One (1) GCP8000 Conventional Site Controllers (CSC) One(1) GGM8000 Site Gateway Two (2) GGM8000-based High Density Enhanced Conventional Channel Gateways (CCGW) HD One(1) LAN Switches One (1) Configuration Manager December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 2-15

24 2.8.1 GCP8000 Conventional Site Controller The GCP 8000 Conventional Site Controller provides mission critical call processing and mobility management throughout the ASTRO 25 Conventional System. The GCP 8000 interfaces via multiple Ethernet LAN switches, and provides access to the packet switched network via the Core Gateway. The GCP 8000 is capable of supporting the full set of dispatch consoles, archiving interface servers, and conventional gateways. The GCP 8000 can only be located at the K1/K2 Core. The GCP 8000 is responsible for: Fault management for the GCP 8000 Processing conventional call requests from the conventional gateway or from the Console Assigning the multicast groups for conventional calls Issuing a call grant to the requestor Issuing a beginning of mobile transmission to the consoles (with alias information) Arbitration between multiple radios and/or consoles vying for the same channel Processing an end of call Acknowledge subscriber signaling calls (e.g. Emergency) Distributes subscriber signaling to affiliated consoles As well as other conventional voice call processing The proposed system includes one (1) GCP8000 conventional site controllers GGM8000 Site Gateway In a K-core, the site gateway combines the functions of core and gateway routers. It handles LAN traffic within the core site and provides an interface between the core and the customer network via backhaul switch when applicable. The core gateway performs the routing control of audio, data, and network management traffic in and out of the zone, replicating packets while achieving the fast access levels required by real-time voice systems. The proposed system includes one (1) GGM8000 site gateways GGM8000-based Conventional Channel Gateway Conventional Channel Gateways (CCGWs) are used in the MCC 7100/7500 Dispatch Console to connect the dispatchers to analog or digital conventional channels in their system. Beginning in the 7.9 system release, the default CCGW is a GGM8000-based CCGW. The GGM 8000 that is hosting a CCGW may be solely dedicated to that task or it may also be used as a console site router or an RF site router. In order to also be used as a site router, the WAN link must be either IP-based or smaller than or equal to a T1/E1 and the WAN link must not be redundant. The site routers cannot be used as CCGWs when redundant site links are used, regardless of the type of router being used. Beginning in the 7.13 system release an enhanced version of the GGM 8000-based CCGW is available that provides significant additional functionality and capacity over the legacy CCGWs. Where necessary for clarity, this document will differentiate between the two types of GGM based CCGWs by using the terms legacy and enhanced. The enhanced GGM 8000-based CCGW can support combinations of analog, MDC 1200, ACIM Link, digital and mixed mode channels simultaneously. Low density and high density versions of the enhanced GGM 8000-based CCGW are available. to the restrictions on the section cover page. The City of Ukiah 2-16 System Description Motorola Solutions Confidential Restricted

25 The low density version contains four analog ports and four V.24 ports plus an Ethernet port. Up to eight conventional channels can be connected to the analog and V.24 ports. The eight channels can be mixtures of analog, MDC 1200, ACIM Link, digital or mixed mode. In addition to the eight channels connected to ports, up to sixteen IP based channels can be supported. The high density version contains eight analog ports and eight V.24 ports plus an Ethernet port. Up to sixteen conventional channels can be connected to the analog and V.24 ports. The sixteen channels can be mixtures of analog, MDC 1200, ACIM Link, digital or mixed mode. In addition to the sixteen channels connected to ports, up to sixteen IP based channels can be supported. Note that mixed mode channels must use a V.24 port for the digital portion, they cannot use IP. The site routers cannot be used as CCGWs when redundant site links are used, regardless of the type of router being used. The proposed system includes six (6) enhanced high density GGM8000-based CCGWs, to be colocated at the console site. They will interface to 10 existing analog resources located in Ukiah, 6 existing analog resources located in Willits, and 24 existing analog resources located in Mendocino County LAN Switch The LAN switch aggregates all the Ethernet interfaces for MCC7100/7500 dispatch positions, gateways, controllers and routers Configuration Manager The Configuration Manager application runs on a Microsoft OS and can co-hab on a Console OP or can run from its own PC (note the Console OP will only support one other application cohabiting with it). There should be one and only one Configuration Manager that is connected and running continuously and can only be used from the core. The Configuration Manager application is used to configure the Console OP, the AIS and the CCGW through the same LDAP interface used in the large M and L systems. A number of parameters have been preset to minimize the amount of configuration needed. In the proposed system, the configuration manager application will run on the separate PC. 2.9 DESIGN DETAILS System Expansion The K1 Core can be expanded to a total of 50 resources and/or 75 IP addresses Staging The proposed MCC7100/7500 console equipment will be staged at Motorola s CCSI staging facility in Schaumburg, IL. The benefits of CCSi include: December 03, 2014 Reduced cycle time from order to system operation Improved quality through the use of proven, repeatable processes and best practices Quick issue resolution through access to design engineers and technologists to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 2-17

26 Simplified site installation, rendering the system into a virtual plug and play build Avoidance of inventory costs incurred from storing equipment at your location No need to sort and stage the equipment to ship to each individual site 2.10 SUMMARY Motorola s MCC 7100/7500 Dispatch Console with the conventional K core offers The City of Ukiah many enhancements along with flexibility to allow their dispatchers the ability to do their job in the most efficient way possible. Every dispatch position can be configured to reflect the exact needs of those dispatchers, while being able to be changed and modified when needed. to the restrictions on the section cover page. The City of Ukiah 2-18 System Description Motorola Solutions Confidential Restricted

27 SECTION 3 ACCEPTANCE TEST PLAN Testing of the proposed equipment is included. This includes the following: Test features and functionality are in accordance with manufacturers specifications. Verify the operational functionality and features of the individual subsystems and the system supplied by Motorola, as contracted. A detailed Acceptance Test Plan will be developed upon purchase and will be reviewed during the Project Kickoff/Design Review meeting. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Acceptance Test Plan 3-1

28 SECTION 4 TRAINING 4.1 OVERVIEW Motorola Solutions understands that successful implementation and use of your communications system depends on effective training. We have developed a training proposal for the City of Ukiah to ensure a comprehensive understanding of your proposed system and all user equipment. We are leveraging over 85 years of training experience working with customers just like you to provide recommendations for your consideration. The training proposal detailed in the following pages incorporates customer feedback coupled with a best practices systematic approach to produce effective course delivery and content. Our commitment to the City of Ukiah is to provide unsurpassed services that ensure the equipment operates efficiently for the life of the system. To do so, we directly train your personnel to utilize the system to its maximum potential. The City of Ukiah personnel will gain in-depth understanding of the power of your new system through education and proficient daily use. Our high-quality training focuses on student needs. The training is complemented by detailed documentation and available continuing education programs. We will collaborate with the City of Ukiah to develop a final customized training plan that fits your needs. Our goal is to insure system administrators, technicians and end users are skilled in using your new system. 4.2 TRAINING APPROACH Our training solutions deliver a combination of online training and field based instructor-led training in classrooms at the City of Ukiah locations using operational equipment. Motorola Solutions will employ knowledgeable and experienced instructors to deliver well-designed courseware and integrated lab activities. Training is based upon several key criteria: Course design is driven by an analysis of student needs. It focuses on specific application rather than theory. Learning objectives are based upon what students need to accomplish on the job. Hands-on lab opportunities using the City of Ukiah specific job aids are incorporated to maximize learning and retention. Our instructors bring invaluable experience and knowledge of customer communication solutions into their training approach. This gives them better insight and understanding into the practical aspects of the City of Ukiah manager, technician and end user job functions. Each instructor has the proven ability to communicate with a novice as well as expert personnel. to the restrictions on the section cover page. The City of Ukiah 3-2 Training Motorola Solutions Confidential Restricted

29 4.3 PROPOSED COURSES Motorola Solutions has identified the following course(s) that are necessary to achieve the training goals for the City of Ukiah. Course description files for the recommended courses are provided in the matrix below. Class delivery for instructor-led courses in the field will be tailored for your system and features. Specifically, our proposed training plan addresses the following categories as identified in your request for proposal: Console Operators and Supervisors Course Title Audience Sessions Duration Location Date Participants MCC7100 / MCC7500 Console Operator 6 training consoles (Instructor-led) Console Dispatch Operators 1 (4-hour session in AM).5 day Ukiah, CA Prior to cutover 8 (Includes 2 supervisors) Operator Course Synopsis: This course provides participants with an introduction to the dispatch console, its basic operation and tailored job aids which will be available for assistance in operation. Through facilitation and hands-on activities, the user learns how to perform common tasks associated with the console operation. Note: Two supervisors will attend the operator session in the morning with 6 operators. Course Title Audience Sessions Duration Location Date Participants MCC7100 / MCC7500 Console Operator and Administrator Console Dispatch Supervisors 1 (4-hour session in PM).5 day Ukiah, CA Prior to cutover 2 Utilizing the Interactive End User Tool Kit 6 training consoles (Instructor-led) Administrator Course Synopsis: This course provides participants with the knowledge and skills to manage and utilize the MCC7100/7500 console administrator functions. Through facilitation and hands-on activities, the participant learns how to customize the console screens. Note: Two supervisors will attend the afternoon Administration course. The Interactive End User Tool Kit will be covered during this session. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Training 3-3

30 SECTION 5 SERVICE/WARRANTY Motorola has the most comprehensive service organization in the Land Mobile Industry. Since 1947, we have been building a unique service team, national in scope, but local in its ability to respond to our Customer s diverse needs. As product and system complexity has evolved over the years, the Motorola Global Solutions and Service Division has responded by developing new service products and programs to match the evolution. This ensures that we have the ability to provide service products to effectively maintain your system. MOTOROLA STANDARD WARRANTY Motorola s standard warranty covers on-site response during normal business hours and provides for the repair or replacement of defective hardware components. In addition, Motorola provides a customized support package to meet your needs. We have included the following additional services in your support plan for the first year. After the first year, these services may be purchased under a separate agreement. 5.1 ONSITE INFRASTRUCTURE RESPONSE/ DISPATCH SERVICE Motorola s On-Site Response service gives you the advantage by making available our network of expert support resources located all across North America to provide on-site support when you need it. These Motorola certified field technicians arrive at your door equipped and ready to do what it takes to get your system running at optimum capacity. Using Motorola-approved test equipment, service procedures and backed by Motorola s centralized technical resources, technicians from your local authorized service center are dispatched to your site to perform diagnostics, remove components for repair, and reinstall new or reconditioned components. When it is a response to a call for help, Motorola On-Site Response service guarantees technician dispatch, site arrival, and problem resolution all within your contracted response times. Motorola field technicians average hours of technical training per year and years of solution experience that aid in the quick and timely resolution of your service issues. Motorola on-site technicians are also backed up by technical consultants and field engineering support across the county when the situation calls for a more specialized expertise. We recognize that your communication system is critical to your operation and our support strategy of local and centralized support is our promise to you that we will do whatever it takes to keep it working at peak efficiency. Motorola s On-Site Response service is a vital component of an intelligent communication support plan that keeps your business running, your costs down, and helps you stay focused on your goals. Our Dispatch Service is 24 hours a day, 7 days a week. Dispatch service provides robust escalation process whereby predefined response times are monitored and escalated throughout Motorola Management to prevent delayed or dropped response times. Dispatch service combined with MOL allows the customer to be actively involved with the service process. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Service/Warranty 5-1

31 5.2 TECHNICAL SUPPORT SERVICE Motorola Technical Support Service assures you maximum preparedness with on-demand technical support, commitment to restoration, and whatever it takes to enable immediate communication via your wireless network. The skilled professionals and advanced systems at the Motorola System Support Center are there to keep your network running at peak performance 24 hours a day, 7 days a week. Technical Support provides: Expert technologists trained in troubleshooting to analyze, isolate and correct problems to get your system issue(s) resolved quickly. Best-in-class Remote Diagnosis capabilities: advanced diagnostics and fully equipped test labs, if applicable, based on system type Automated test systems to quickly diagnose boards Shared knowledge database constantly updated for technologists to utilize to reduce cycle time Immediate access to Network Designers and Engineers Rigorous and defined case and escalation management process and procedures Motorola technologists participate in ongoing training programs Customer case performance reports available upon request 5.3 INFRASTRUCTURE REPAIR AND/OR INFRASTRUCTURE REPAIR WITH ADVANCED REPLACEMENT Motorola Infrastructure Repair and/or Infrastructure Repair with Advanced Replacement Service assures you maximum preparedness through the most effective repair processes so that potential service disruptions are minimized or alleviated. The skilled professionals and advanced systems at the Motorola Infrastructure Depot are here to keep your network running at peak performance 24 hours a day, 7 days a week. Infrastructure may be repaired down to the Component level at the Motorola Infrastructure Depot Operations (IDO). At Motorola s discretion, select third party Infrastructure may be sent to the original equipment manufacturer or third party vendor for repair. If Infrastructure is no longer supported by the original equipment manufacturer or third party vendor, Motorola may replace the equipment with similar Infrastructure. Infrastructure Repair provides: Expert technicians utilizing state-of-the-art automated test equipment trained in troubleshooting to analyze, isolate and correct problems to get your equipment repaired quickly. Rigorous and defined case and escalation management process and procedure Infrastructure Repair with Advanced Replacement Service adds: 24 hour advanced replacement exchange for the malfunctioning equipment Rental/Loaner equipment in cases where the customer requires the exact serialized repaired equipment returned. 5.4 NETWORK PREVENTATIVE MAINTENANCE Motorola s Network Preventative Maintenance is a program of regularly scheduled check-ups designed to assure network readiness and overall reliability. This service will be performed annually to the restrictions on the section cover page. The City of Ukiah 5-2 Service/Warranty Motorola Solutions Confidential Restricted

32 in conjunction with a prearranged schedule. This service will be performed during normal working hours with the intent to minimize any disruption of service to users. If the service must be performed after hours, a quote will be provided. System documentation will be updated based on this information. The list of documented parameters will be determined by agreement with the customer. All equipment provided as a part of the system will be included. As wireless networks become increasingly complex, and are enabled to perform more sophisticated tasks, the scope of possible issues grows exponentially. With Network Preventative Maintenance, Motorola offers a proactive, anticipatory service that ensures all network components are operating consistent to manufacturers specifications the first step in minimizing premature repairs. Certified field technicians, located throughout North America, are prepared to inspect networks on a routine and prescribed basis. This service is likely the most cost-effective form of network maintenance the technological equivalent of routine physical examinations. Using Motorola s best-in-class test equipment, technicians examine hands-on and, if operational testing dictates, align infrastructure to manufacturer s specifications. Equally important, on-site field technicians are supported by Motorola s centralized technical resources and engineering expertise. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Service/Warranty 5-3

33 SECTION 6 EQUIPMENT LIST This section lists the equipment necessary for the proposed solution. QTY NOMENCLATURE DESCRIPTION K1-Core 1 SQM01SUM0237 SINGLE ZONE CONV NON-RED CORE 1 CA01896AB ADD: BACKHAUL SWITCH 1 CA01663AB ADD: RACK 1 CA00635AU ADD: SMALL SYSTEM PROMO 2 DS PDU, AC EDGE RACK MOUNT DISTRIBUTION PANEL, 120VAC 60A, 12-15A CIRCUIT 24 DS BREAKER KIT AIRPAX 15AMP SNAPAC, FOR AC EDGE OR DC EDGE III QTY 1 4 DSRMP615A SPD, TYPE 3, 120V RACK MOUNT, 15A PLUG-IN W/ (6) 15A NEMA 5-15 OUTLETS Four (4) MCC7100 Positions 1 B1940 MCC 7100 DVD 2 B1939 MCC 7100 IP Dispatch Position Main Model 2 CA00635AV ADD: MCC 7100 / L-CORE/ K-CORE PROMO 2 CA01642AB ADD: MCC 7100 BASIC CONSOLE FUNCTIONALITY SOFTWARE LICENSE 2 CA01644AA ADD: MCC 7500 /MCC 7100 ADV CONVL OPERATION 2 TT2538 Z420 LOW TIER WORKSTATION WINDOWS 7 2 DSCDN6171B TRACKERBALL (ONLY PS/2 & USB COMPATIBLE) 2 DDN1391 MUSIK USB SPEAKERS (SET OF 2) PALO ALTO 2 B1941 USB AUDIO INTERFACE MODULE 2 B1914 MCC SERIES DESKTOP GOOSENECK MICROPHONE 4 B1913 MCC SERIES HEADSET JACK 6 RMN5078B SUPRAPLUS NC SINGLE MUFF HEADSET 2 DSTWIN6328A PROVIDES ONE DUAL PEDAL FOOTSWITCH FOR USE WITH MOTOROLA MCC 7500 DISP 2 T7885 MCAFEE WINDOWS AV CLIENT 2 T7449 WINDOWS SUPPLEMENTAL TRANS CONFIG 2 HKVN4225A MCC 7100 INSTANT RECALL RECORDER LICENSE 2 HKVN4157A 20 CHANNEL SW LICENSE MCC7100 Consoles on RNI ( Customer provided monitors) 1 B1940 MCC 7100 DVD 2 B1939 MCC 7100 IP Dispatch Position Main Model 2 CA01642AB ADD: MCC 7100 BASIC CONSOLE FUNCTIONALITY SOFTWARE LICENSE 2 CA01644AA ADD: MCC 7500 /MCC 7100 ADV CONVL OPERATION 2 TT2538 Z420 LOW TIER WORKSTATION WINDOWS 7 December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Equipment List 6-1

34 2 DSCDN6171B TRACKERBALL (ONLY PS/2 & USB COMPATIBLE) 2 DDN1391 MUSIK USB SPEAKERS (SET OF 2) PALO ALTO 2 B1941 USB AUDIO INTERFACE MODULE 2 B1914 MCC SERIES DESKTOP GOOSENECK MICROPHONE 4 B1913 MCC SERIES HEADSET JACK 6 RMN5078B SUPRAPLUS NC SINGLE MUFF HEADSET 2 DSTWIN6328A PROVIDES ONE DUAL PEDAL FOOTSWITCH FOR USE WITH MOTOROLA MCC 7500 DISP 2 T7885 MCAFEE WINDOWS AV CLIENT 2 T7449 WINDOWS SUPPLEMENTAL TRANS CONFIG 2 HKVN4225A MCC 7100 INSTANT RECALL RECORDER LICENSE 2 HKVN4157A 20 CHANNEL SW LICENSE 4 Active Low Inputs Aux I/O 1 F4543 SITE MANAGER BASIC 1 VA00874 ADD: AUX I-O SERV FW CURR ASTRO REL 1 V266 ADD: 90VAC TO 260VAC PS TO SM 3 V592 AAD TERM BLCK & CONN WI 1 L3468 MCC SERIES I/O SHELF W/ CONTROLLER & CABLE M02 PANEL PUNCH BLOCK 1 DSGP933MMOT94 NetClock GPS COMMAND CENTER PACKAGE WITH OCXO OSCILLATOR - UP TO 4 NETWORKS HD ECCGW For 10 Analog Conventional Resources all Ukiah 2 SQM01SUM0205 GGM 8000 GATEWAY 2 CA01616AA ADD: AC POWER 2 CA02086AA ADD: HIGH DENSITY ENH CONV GATEWAY HD ECCGW For 6 Analog Conventional Resources all Willits 1 SQM01SUM0205 GGM 8000 GATEWAY 1 CA01616AA ADD: AC POWER 1 CA02086AA ADD: HIGH DENSITY ENH CONV GATEWAY HD ECCGW For 24 Analog Conventional Resources all Mendocino County 3 SQM01SUM0205 GGM 8000 GATEWAY 3 CA01616AA ADD: AC POWER 3 CA02086AA ADD: HIGH DENSITY ENH CONV GATEWAY CM & MKM BVN1013 MKM 7000 Console Alias Manager Software 1 TT2538 Z420 LOW TIER WORKSTATION WINDOWS 7 1 T7885 MCAFEE WINDOWS AV CLIENT 1 T7449 WINDOWS SUPPLEMENTAL TRANS CONFIG 1 DSACL5808N ATEN 8-PORT LCD KVM, 19" RACK MOUNTABLE. 1 DSSB596S19153AAL HEAVY DUTY SHELF SOLID19-IN. RACK WID to the restrictions on the section cover page. The City of Ukiah 6-2 Equipment List Motorola Solutions Confidential Restricted

35 Spares 1 SQM01SUM0205 GGM 8000 GATEWAY 1 CA01616AA ADD: AC POWER 1 CA02086AA ADD: HIGH DENSITY ENH CONV GATEWAY 1 CLN ETHERNET SWITCH? December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Equipment List 6-3

36 SECTION 7 PRICING Motorola is pleased to provide the following equipment and services to The City of Ukiah. This pricing is valid through March 31, Dispatch Positions at the Current Dispatch Center Equipment $ 231, Services: $ 79,064.00, which includes: R56 Post-Sale Audit & Installation 62, st Year 24x7 Support Service Package 8, Training 7, Subtotal $311, Discounts ($139,016.00), which includes: HGAC Contract discount 35, % for purchase of project as proposed 27, % for contract by , % for old consoles trade-in 48, Tax 8.125% (tax on equipment only) 15, Total Project Cost $187, Optional years 2-5 of Motorola Maintenance Services: Year 2 $24,967 Year 3 $25,719 Year 4 $26,487 Year 5 $27,282 December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Pricing 7-1

37 SECTION 8 CONTRACTUAL DOCUMENTATION Communications System Agreement Motorola Solutions, Inc. ( Motorola ) and The City of Ukiah ( Customer ) enter into this Agreement, pursuant to which Customer will purchase and Motorola will sell the System, as described below. Motorola and Customer may be referred to individually as a Party and collectively as the Parties. For good and valuable consideration, the Parties agree as follows: Section 1 EXHIBITS The exhibits listed below are incorporated into and made a part of this Agreement. In interpreting this Agreement and resolving any ambiguities, the main body of this Agreement takes precedence over the exhibits and any inconsistency between Exhibits A through E will be resolved in their listed order. Exhibit A Motorola Software License Agreement Exhibit B Payment Schedule Exhibit C Technical and Implementation Documents dated December 3, 2014: C-1 System Description C-2 Equipment List C-3 Statement of Work C-4 Acceptance Test Plan or ATP C-5 Performance Schedule Exhibit D Service Statement(s) of Work and Service Terms and Conditions (if applicable) Exhibit E System Acceptance Certificate Section 2 DEFINITIONS Capitalized terms used in this Agreement have the following meanings: 2.1. Acceptance Tests means those tests described in the Acceptance Test Plan Administrative User Credentials means an account that has total access over the operating system, files, end user accounts and passwords at either the System level or box level. Customer s personnel with access to the Administrative User Credentials may be referred to as the Administrative User Beneficial Use means when Customer first uses the System or a Subsystem for operational purposes (excluding training or testing) Confidential Information means any information that is disclosed in written, graphic, verbal, or machinerecognizable form, and is marked, designated, or identified at the time of disclosure as being confidential or its equivalent; or if the information is in verbal form, it is identified as confidential at the time of disclosure and is confirmed in writing within thirty (30) days of the disclosure. Confidential Information does not include any information that: is or becomes publicly known through no wrongful act of the receiving Party; is already known to the receiving Party without restriction when it is disclosed; is or becomes, rightfully and without breach of this Agreement, in the receiving Party s possession without any obligation restricting disclosure; is independently developed by the receiving Party without breach of this Agreement; or is explicitly approved for release by written authorization of the disclosing Party. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 8-1

38 2.5. Contract Price means the price for the System, excluding applicable sales or similar taxes and freight charges Effective Date means that date upon which the last Party executes this Agreement Equipment means the equipment that Customer purchases from Motorola under this Agreement. Equipment that is part of the System is described in the Equipment List Force Majeure means an event, circumstance, or act of a third party that is beyond a Party s reasonable control (e.g., an act of God, an act of the public enemy, an act of a government entity, strikes or other labor disturbances, hurricanes, earthquakes, fires, floods, epidemics, embargoes, war, and riots) Infringement Claim means a third party claim alleging that the Equipment manufactured by Motorola or the Motorola Software directly infringes a United States patent or copyright Motorola Software means Software that Motorola or its affiliated company owns Non-Motorola Software means Software that another party owns Open Source Software (also called freeware or shareware ) means software with either freely obtainable source code, license for modification, or permission for free distribution Proprietary Rights means the patents, patent applications, inventions, copyrights, trade secrets, trademarks, trade names, mask works, know-how, and other intellectual property rights in and to the Equipment and Software, including those created or produced by Motorola under this Agreement and any corrections, bug fixes, enhancements, updates or modifications to or derivative works from the Software whether made by Motorola or another party Software means the Motorola Software and Non-Motorola Software, in object code format that is furnished with the System or Equipment Specifications means the functionality and performance requirements that are described in the Technical and Implementation Documents Subsystem means a major part of the System that performs specific functions or operations. Subsystems are described in the Technical and Implementation Documents System means the Equipment, Software, and incidental hardware and materials that are combined together into an integrated system; the System is described in the Technical and Implementation Documents System Acceptance means the Acceptance Tests have been successfully completed Warranty Period means one (1) year from the date of System Acceptance or Beneficial Use, whichever occurs first. Section 3 SCOPE OF AGREEMENT AND TERM 3.1. SCOPE OF WORK. Motorola will provide, install and test the System, and perform its other contractual responsibilities, all in accordance with this Agreement. Customer will perform its contractual responsibilities in accordance with this Agreement CHANGE ORDERS. Either Party may request changes within the general scope of this Agreement. If a requested change causes an increase or decrease in the cost or time required to perform this Agreement, the Parties will agree to an equitable adjustment of the Contract Price, Performance Schedule, or both, and will reflect the adjustment in a change order. Neither Party is obligated to perform requested changes unless both Parties execute a written change order. to the restrictions on the section cover page. The City of Ukiah 8-2 Contractual Documentation Motorola Solutions Confidential Restricted

39 3.3. TERM. Unless terminated in accordance with other provisions of this Agreement or extended by mutual agreement of the Parties, the term of this Agreement begins on the Effective Date and continues until the date of Final Project Acceptance or expiration of the Warranty Period, whichever occurs last ADDITIONAL EQUIPMENT OR SOFTWARE. For three (3) years after the Effective Date, Customer may order additional Equipment or Software if it is then available. Each order must refer to this Agreement and must specify the pricing and delivery terms. Notwithstanding any additional or contrary terms in the order, the applicable provisions of this Agreement (except for pricing, delivery, passage of title and risk of loss to Equipment, warranty commencement, and payment terms) will govern the purchase and sale of the additional Equipment or Software. Title and risk of loss to additional Equipment will pass at shipment, warranty will commence upon delivery, and payment is due within twenty (20) days after the invoice date. Motorola will send Customer an invoice as the additional Equipment is shipped or Software is licensed. Alternatively, Customer may register with and place orders through Motorola Online ( MOL ), and this Agreement will be the Underlying Agreement for those MOL transactions rather than the MOL On-Line Terms and Conditions of Sale. MOL registration and other information may be found at and the MOL telephone number is (800) MAINTENANCE SERVICE. During the Warranty Period, in addition to warranty services, Motorola will provide maintenance services for the Equipment and support for the Motorola Software pursuant to the Statement of Work set forth in Exhibit D. Those services and support are included in the Contract Price. If Customer wishes to purchase additional maintenance and support services for the Equipment during the Warranty Period, or any maintenance and support services for the Equipment either during the Warranty Period or after the Warranty Period, the description of and pricing for the services will be set forth in a separate document. If Customer wishes to purchase extended support for the Motorola Software after the Warranty Period, it may do so by ordering software subscription services. Unless otherwise agreed by the parties in writing, the terms and conditions applicable to those maintenance, support or software subscription services will be Motorola s standard Service Terms and Conditions, together with the appropriate statements of work MOTOROLA SOFTWARE. Any Motorola Software, including subsequent releases, is licensed to Customer solely in accordance with the Software License Agreement. Customer hereby accepts and agrees to abide by all of the terms and restrictions of the Software License Agreement NON-MOTOROLA SOFTWARE. Any Non-Motorola Software is licensed to Customer in accordance with the standard license, terms, and restrictions of the copyright owner on the Effective Date unless the copyright owner has granted to Motorola the right to sublicense the Non-Motorola Software pursuant to the Software License Agreement, in which case it applies and the copyright owner will have all of Licensor s rights and protections under the Software License Agreement. Motorola makes no representations or warranties of any kind regarding Non-Motorola Software. Non-Motorola Software may include Open Source Software. All Open Source Software is licensed to Customer in accordance with, and Customer agrees to abide by, the provisions of the standard license of the copyright owner and not the Software License Agreement. Upon request by Customer, Motorola will use commercially reasonable efforts to determine whether any Open Source Software will be provided under this Agreement; and if so, identify the Open Source Software and provide to Customer a copy of the applicable standard license (or specify where that license may be found); and provide to Customer a copy of the Open Source Software source code if it is publicly available without charge (although a distribution fee or a charge for related services may be applicable) SUBSTITUTIONS. At no additional cost to Customer, Motorola may substitute any Equipment, Software, or services to be provided by Motorola, if the substitute meets or exceeds the Specifications and is of equivalent or better quality to the Customer. Any substitution will be reflected in a change order OPTIONAL EQUIPMENT OR SOFTWARE. This paragraph applies only if a Priced Options exhibit is shown in Section 1, or if the parties amend this Agreement to add a Priced Options exhibit. During the term of the option as stated in the Priced Options exhibit (or if no term is stated, then for one (1) year after the Effective Date), Customer has the right and option to purchase the equipment, software, and related services that are described in the Priced Options exhibit. Customer may exercise this option by giving written notice to Seller which must designate what equipment, software, and related services Customer is selecting (including quantities, if applicable). To the extent they apply, the terms and conditions of this Agreement will govern the transaction; however, the parties acknowledge that certain provisions must be agreed upon, and they agree to negotiate those December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 8-3

40 in good faith promptly after Customer delivers the option exercise notice. Examples of provisions that may need to be negotiated are: specific lists of deliverables, statements of work, acceptance test plans, delivery and implementation schedules, payment terms, maintenance and support provisions, additions to or modifications of the Software License Agreement, hosting terms, and modifications to the acceptance and warranty provisions. Section 4 PERFORMANCE SCHEDULE The Parties will perform their respective responsibilities in accordance with the Performance Schedule. executing this Agreement, Customer authorizes Motorola to proceed with contract performance. By Section 5 CONTRACT PRICE, PAYMENT AND INVOICING 5.1. CONTRACT PRICE. The Contract Price in U.S. dollars is $. If applicable, a pricing summary is included with the Payment Schedule. Motorola has priced the services, Software, and Equipment as an integrated system. A reduction in Software or Equipment quantities, or services, may affect the overall Contract Price, including discounts if applicable INVOICING AND PAYMENT. Motorola will submit invoices to Customer according to the Payment Schedule. Except for a payment that is due on the Effective Date, Customer will make payments to Motorola within twenty (20) days after the date of each invoice. Customer will make payments when due in the form of a wire transfer, check, or cashier s check from a U.S. financial institution. Overdue invoices will bear simple interest at the maximum allowable rate. For reference, the Federal Tax Identification Number for Motorola Solutions, Inc. is FREIGHT, TITLE, AND RISK OF LOSS. Motorola will pre-pay and add all freight charges to the invoices. Title to the Equipment will pass to Customer upon shipment. Title to Software will not pass to Customer at any time. Risk of loss will pass to Customer upon delivery of the Equipment to the Customer. Motorola will pack and ship all Equipment in accordance with good commercial practices INVOICING AND SHIPPING ADDRESSES. Invoices will be sent to the Customer at the following address: The address which is the ultimate destination where the Equipment will be delivered to Customer is: The Equipment will be shipped to the Customer at the following address (insert if this information is known): Customer may change this information by giving written notice to Motorola. Section 6 SITES AND SITE CONDITIONS 6.1. ACCESS TO SITES. In addition to its responsibilities described elsewhere in this Agreement, Customer will provide a designated project manager; all necessary construction and building permits, zoning variances, licenses, and any other approvals that are necessary to develop or use the sites and mounting locations; and access to the work sites or vehicles identified in the Technical and Implementation Documents as reasonably requested by Motorola so that it may perform its duties in accordance with the Performance Schedule and Statement of Work. If the Statement of Work so indicates, Motorola may assist Customer in the local building permit process SITE CONDITIONS. Customer will ensure that all work sites it provides will be safe, secure, and in compliance with all applicable industry and OSHA standards. To the extent applicable and unless the Statement of Work states to the contrary, Customer will ensure that these work sites have adequate: physical space; air conditioning and other environmental conditions; adequate and appropriate electrical power outlets, distribution, to the restrictions on the section cover page. The City of Ukiah 8-4 Contractual Documentation Motorola Solutions Confidential Restricted

41 equipment and connections; and adequate telephone or other communication lines (including modem access and adequate interfacing networking capabilities), all for the installation, use and maintenance of the System. Before installing the Equipment or Software at a work site, Motorola may inspect the work site and advise Customer of any apparent deficiencies or non-conformities with the requirements of this Section. This Agreement is predicated upon normal soil conditions as defined by the version of E.I.A. standard RS-222 in effect on the Effective Date SITE ISSUES. If a Party determines that the sites identified in the Technical and Implementation Documents are no longer available or desired, or if subsurface, structural, adverse environmental or latent conditions at any site differ from those indicated in the Technical and Implementation Documents, the Parties will promptly investigate the conditions and will select replacement sites or adjust the installation plans and specifications as necessary. If change in sites or adjustment to the installation plans and specifications causes a change in the cost or time to perform, the Parties will equitably amend the Contract Price, Performance Schedule, or both, by a change order. Section 7 TRAINING Any training to be provided by Motorola to Customer will be described in the Statement of Work. Customer will notify Motorola immediately if a date change for a scheduled training program is required. If Motorola incurs additional costs because Customer reschedules a training program less than thirty (30) days before its scheduled start date, Motorola may recover these additional costs. Section 8 SYSTEM ACCEPTANCE 8.1. COMMENCEMENT OF ACCEPTANCE TESTING. Motorola will provide to Customer at least ten (10) days notice before the Acceptance Tests commence. System testing will occur only in accordance with the Acceptance Test Plan SYSTEM ACCEPTANCE. System Acceptance will occur upon successful completion of the Acceptance Tests. Upon System Acceptance, the Parties will memorialize this event by promptly executing a System Acceptance Certificate. If the Acceptance Test Plan includes separate tests for individual Subsystems or phases of the System, acceptance of the individual Subsystem or phase will occur upon the successful completion of the Acceptance Tests for the Subsystem or phase, and the Parties will promptly execute an acceptance certificate for the Subsystem or phase. If Customer believes the System has failed the completed Acceptance Tests, Customer will provide to Motorola a written notice that includes the specific details of the failure. If Customer does not provide to Motorola a failure notice within thirty (30) days after completion of the Acceptance Tests, System Acceptance will be deemed to have occurred as of the completion of the Acceptance Tests. Minor omissions or variances in the System that do not materially impair the operation of the System as a whole will not postpone System Acceptance or Subsystem acceptance, but will be corrected according to a mutually agreed schedule BENEFICIAL USE. Customer acknowledges that Motorola s ability to perform its implementation and testing responsibilities may be impeded if Customer begins using the System before System Acceptance. Therefore, Customer will not commence Beneficial Use before System Acceptance without Motorola s prior written authorization, which will not be unreasonably withheld. Motorola is not responsible for System performance deficiencies that occur during unauthorized Beneficial Use. Upon commencement of Beneficial Use, Customer assumes responsibility for the use and operation of the System. 8.4 FINAL PROJECT ACCEPTANCE. Final Project Acceptance will occur after System Acceptance when all deliverables and other work have been completed. When Final Project Acceptance occurs, the parties will promptly memorialize this final event by so indicating on the System Acceptance Certificate. Section 9 REPRESENTATIONS AND WARRANTIES 9.1. SYSTEM FUNCTIONALITY. Motorola represents that the System will perform in accordance with the Specifications in all material respects. Upon System Acceptance or Beneficial Use, whichever occurs first, this System functionality representation is fulfilled. Motorola is not responsible for System performance deficiencies that are caused by ancillary equipment not furnished by Motorola which is attached to or used in connection with the System or for reasons or parties beyond Motorola s control, such as natural causes; the construction of a December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 8-5

42 building that adversely affects the microwave path reliability or radio frequency (RF) coverage; the addition of frequencies at System sites that cause RF interference or intermodulation; or Customer changes to load usage or configuration outside the Specifications EQUIPMENT WARRANTY. During the Warranty Period, Motorola warrants that the Equipment under normal use and service will be free from material defects in materials and workmanship. If System Acceptance is delayed beyond six (6) months after shipment of the Equipment by events or causes within Customer s control, this warranty expires eighteen (18) months after the shipment of the Equipment MOTOROLA SOFTWARE WARRANTY. Unless otherwise stated in the Software License Agreement, during the Warranty Period, Motorola warrants the Motorola Software in accordance with the terms of the Software License Agreement and the provisions of this Section 9 that are applicable to the Motorola Software. If System Acceptance is delayed beyond six (6) months after shipment of the Motorola Software by events or causes within Customer s control, this warranty expires eighteen (18) months after the shipment of the Motorola Software. TO THE EXTENT, IF ANY, THAT THERE IS A SEPARATE LICENSE AGREEMENT PACKAGED WITH, OR PROVIDED ELECTRONICALLY WITH, A PARTICULAR PRODUCT THAT BECOMES EFFECTIVE ON AN ACT OF ACCEPTANCE BY THE END USER, THEN THAT AGREEMENT SUPERCEDES THIS SOFTWARE LICENSE AGREEMENT AS TO THE END USER OF EACH SUCH PRODUCT EXCLUSIONS TO EQUIPMENT AND MOTOROLA SOFTWARE WARRANTIES. These warranties do not apply to: (i) defects or damage resulting from: use of the Equipment or Motorola Software in other than its normal, customary, and authorized manner; accident, liquids, neglect, or acts of God; testing, maintenance, disassembly, repair, installation, alteration, modification, or adjustment not provided or authorized in writing by Motorola; Customer s failure to comply with all applicable industry and OSHA standards; (ii) breakage of or damage to antennas unless caused directly by defects in material or workmanship; (iii) Equipment that has had the serial number removed or made illegible; (iv) batteries (because they carry their own separate limited warranty) or consumables; (v) freight costs to ship Equipment to the repair depot; (vi) scratches or other cosmetic damage to Equipment surfaces that does not affect the operation of the Equipment; and (vii) normal or customary wear and tear WARRANTY CLAIMS. To assert a warranty claim, Customer must notify Motorola in writing of the claim before the expiration of the Warranty Period. Upon receipt of this notice, Motorola will investigate the warranty claim. If this investigation confirms a valid warranty claim, Motorola will (at its option and at no additional charge to Customer) repair the defective Equipment or Motorola Software, replace it with the same or equivalent product, or refund the price of the defective Equipment or Motorola Software. That action will be the full extent of Motorola s liability for the warranty claim. If this investigation indicates the warranty claim is not valid, then Motorola may invoice Customer for responding to the claim on a time and materials basis using Motorola s then current labor rates. Repaired or replaced product is warranted for the balance of the original applicable warranty period. All replaced products or parts will become the property of Motorola ORIGINAL END USER IS COVERED. These express limited warranties are extended by Motorola to the original user purchasing the System for commercial, industrial, or governmental use only, and are not assignable or transferable DISCLAIMER OF OTHER WARRANTIES. THESE WARRANTIES ARE THE COMPLETE WARRANTIES FOR THE EQUIPMENT AND MOTOROLA SOFTWARE PROVIDED UNDER THIS AGREEMENT AND ARE GIVEN IN LIEU OF ALL OTHER WARRANTIES. MOTOROLA DISCLAIMS ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Section 10 DELAYS FORCE MAJEURE. Neither Party will be liable for its non-performance or delayed performance if caused by a Force Majeure. A Party that becomes aware of a Force Majeure that will significantly delay performance will notify the other Party promptly (but in no event later than fifteen days) after it discovers the Force Majeure. If a Force Majeure occurs, the Parties will execute a change order to extend the Performance Schedule for a time period that is reasonable under the circumstances. to the restrictions on the section cover page. The City of Ukiah 8-6 Contractual Documentation Motorola Solutions Confidential Restricted

43 10.2. PERFORMANCE SCHEDULE DELAYS CAUSED BY CUSTOMER. If Customer (including its other contractors) delays the Performance Schedule, it will make the promised payments according to the Payment Schedule as if no delay occurred; and the Parties will execute a change order to extend the Performance Schedule and, if requested, compensate Motorola for all reasonable charges incurred because of the delay. Delay charges may include costs incurred by Motorola or its subcontractors for additional freight, warehousing and handling of Equipment; extension of the warranties; travel; suspending and re-mobilizing the work; additional engineering, project management, and standby time calculated at then current rates; and preparing and implementing an alternative implementation plan. Section 11 DISPUTES The Parties will use the following procedure to address any dispute arising under this Agreement (a Dispute ) GOVERNING LAW. This Agreement will be governed by and construed in accordance with the laws of the State in which the System is installed NEGOTIATION. Either Party may initiate the Dispute resolution procedures by sending a notice of Dispute ( Notice of Dispute ). The Parties will attempt to resolve the Dispute promptly through good faith negotiations including 1) timely escalation of the Dispute to executives who have authority to settle the Dispute and who are at a higher level of management than the persons with direct responsibility for the matter and 2) direct communication between the executives. If the Dispute has not been resolved within ten (10) days from the Notice of Dispute, the Parties will proceed to mediation MEDIATION. The Parties will choose an independent mediator within thirty (30) days of a notice to mediate from either Party ( Notice of Mediation ). Neither Party may unreasonably withhold consent to the selection of a mediator. If the Parties are unable to agree upon a mediator, either Party may request that American Arbitration Association nominate a mediator. Each Party will bear its own costs of mediation, but the Parties will share the cost of the mediator equally. Each Party will participate in the mediation in good faith and will be represented at the mediation by a business executive with authority to settle the Dispute LITIGATION, VENUE and JURISDICTION. If a Dispute remains unresolved for sixty (60) days after receipt of the Notice of Mediation, either Party may then submit the Dispute to a court of competent jurisdiction in the state in which the System is installed. Each Party irrevocably agrees to submit to the exclusive jurisdiction of the courts in such state over any claim or matter arising under or in connection with this Agreement CONFIDENTIALITY. All communications pursuant to subsections 11.2 and 11.3 will be treated as compromise and settlement negotiations for purposes of applicable rules of evidence and any additional confidentiality protections provided by applicable law. The use of these Dispute resolution procedures will not be construed under the doctrines of laches, waiver or estoppel to affect adversely the rights of either Party. Section 12 DEFAULT AND TERMINATION 12.1 DEFAULT BY A PARTY. If either Party fails to perform a material obligation under this Agreement, the other Party may consider the non-performing Party to be in default (unless a Force Majeure causes the failure) and may assert a default claim by giving the non-performing Party a written and detailed notice of default. Except for a default by Customer for failing to pay any amount when due under this Agreement which must be cured immediately, the defaulting Party will have thirty (30) days after receipt of the notice of default to either cure the default or, if the default is not curable within thirty (30) days, provide a written cure plan. The defaulting Party will begin implementing the cure plan immediately after receipt of notice by the other Party that it approves the plan. If Customer is the defaulting Party, Motorola may stop work on the project until it approves the Customer s cure plan FAILURE TO CURE. If a defaulting Party fails to cure the default as provided above in Section 12.1, unless otherwise agreed in writing, the non-defaulting Party may terminate any unfulfilled portion of this Agreement. In the event of termination for default, the defaulting Party will promptly return to the non-defaulting Party any of its Confidential Information. If Customer is the non-defaulting Party, terminates this Agreement as permitted by this Section, and completes the System through a third Party, Customer may as its exclusive remedy recover from Motorola reasonable costs incurred to complete the System to a capability not exceeding that December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 8-7

44 specified in this Agreement less the unpaid portion of the Contract Price. Customer will mitigate damages and provide Motorola with detailed invoices substantiating the charges. Section 13 INDEMNIFICATION GENERAL INDEMNITY BY MOTOROLA. Motorola will indemnify and hold Customer harmless from any and all liability, expense, judgment, suit, cause of action, or demand for personal injury, death, or direct damage to tangible property which may accrue against Customer to the extent it is caused by the negligence of Motorola, its subcontractors, or their employees or agents, while performing their duties under this Agreement, if Customer gives Motorola prompt, written notice of any the claim or suit. Customer will cooperate with Motorola in its defense or settlement of the claim or suit. This section sets forth the full extent of Motorola s general indemnification of Customer from liabilities that are in any way related to Motorola s performance under this Agreement GENERAL INDEMNITY BY CUSTOMER. Customer will indemnify and hold Motorola harmless from any and all liability, expense, judgment, suit, cause of action, or demand for personal injury, death, or direct damage to tangible property which may accrue against Motorola to the extent it is caused by the negligence of Customer, its other contractors, or their employees or agents, while performing their duties under this Agreement, if Motorola gives Customer prompt, written notice of any the claim or suit. Motorola will cooperate with Customer in its defense or settlement of the claim or suit. This section sets forth the full extent of Customer s general indemnification of Motorola from liabilities that are in any way related to Customer s performance under this Agreement PATENT AND COPYRIGHT INFRINGEMENT Motorola will defend at its expense any suit brought against Customer to the extent it is based on a thirdparty claim alleging that the Equipment manufactured by Motorola or the Motorola Software ( Motorola Product ) directly infringes a United States patent or copyright ( Infringement Claim ). Motorola s duties to defend and indemnify are conditioned upon: Customer promptly notifying Motorola in writing of the Infringement Claim; Motorola having sole control of the defense of the suit and all negotiations for its settlement or compromise; and Customer providing to Motorola cooperation and, if requested by Motorola, reasonable assistance in the defense of the Infringement Claim. In addition to Motorola s obligation to defend, and subject to the same conditions, Motorola will pay all damages finally awarded against Customer by a court of competent jurisdiction for an Infringement Claim or agreed to, in writing, by Motorola in settlement of an Infringement Claim If an Infringement Claim occurs, or in Motorola's opinion is likely to occur, Motorola may at its option and expense: (a) procure for Customer the right to continue using the Motorola Product; (b) replace or modify the Motorola Product so that it becomes non-infringing while providing functionally equivalent performance; or (c) accept the return of the Motorola Product and grant Customer a credit for the Motorola Product, less a reasonable charge for depreciation. The depreciation amount will be calculated based upon generally accepted accounting standards Motorola will have no duty to defend or indemnify for any Infringement Claim that is based upon: (a) the combination of the Motorola Product with any software, apparatus or device not furnished by Motorola; (b) the use of ancillary equipment or software not furnished by Motorola and that is attached to or used in connection with the Motorola Product; (c) Motorola Product designed or manufactured in accordance with Customer s designs, specifications, guidelines or instructions, if the alleged infringement would not have occurred without such designs, specifications, guidelines or instructions; (d) a modification of the Motorola Product by a party other than Motorola; (e) use of the Motorola Product in a manner for which the Motorola Product was not designed or that is inconsistent with the terms of this Agreement; or (f) the failure by Customer to install an enhancement release to the Motorola Software that is intended to correct the claimed infringement. In no event will Motorola s liability resulting from its indemnity obligation to Customer extend in any way to royalties payable on a per use basis or the Customer s revenues, or any royalty basis other than a reasonable royalty based upon revenue derived by Motorola from Customer from sales or license of the infringing Motorola Product This Section 13 provides Customer s sole and exclusive remedies and Motorola s entire liability in the event of an Infringement Claim. Customer has no right to recover and Motorola has no obligation to provide any other or further remedies, whether under another provision of this Agreement or any other legal theory or to the restrictions on the section cover page. The City of Ukiah 8-8 Contractual Documentation Motorola Solutions Confidential Restricted

45 principle, in connection with an Infringement Claim. In addition, the rights and remedies provided in this Section 13 are subject to and limited by the restrictions set forth in Section 14. Section 14 LIMITATION OF LIABILITY Except for personal injury or death, Motorola's total liability, whether for breach of contract, warranty, negligence, strict liability in tort, indemnification, or otherwise, will be limited to the direct damages recoverable under law, but not to exceed the price of the Equipment, Software, or services with respect to which losses or damages are claimed. ALTHOUGH THE PARTIES ACKNOWLEDGE THE POSSIBILITY OF SUCH LOSSES OR DAMAGES, THEY AGREE THAT MOTOROLA WILL NOT BE LIABLE FOR ANY COMMERCIAL LOSS; INCONVENIENCE; LOSS OF USE, TIME, DATA, GOOD WILL, REVENUES, PROFITS OR SAVINGS; OR OTHER SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES IN ANY WAY RELATED TO OR ARISING FROM THIS AGREEMENT, THE SALE OR USE OF THE EQUIPMENT OR SOFTWARE, OR THE PERFORMANCE OF SERVICES BY MOTOROLA PURSUANT TO THIS AGREEMENT. This limitation of liability provision survives the expiration or termination of the Agreement and applies notwithstanding any contrary provision. No action for contract breach or otherwise relating to the transactions contemplated by this Agreement may be brought more than one (1) year after the accrual of the cause of action, except for money due upon an open account. Section 15 CONFIDENTIALITY AND PROPRIETARY RIGHTS CONFIDENTIAL INFORMATION. During the term of this Agreement, the parties may provide each other with Confidential Information. Each Party will: maintain the confidentiality of the other Party s Confidential Information and not disclose it to any third party, except as authorized by the disclosing Party in writing or as required by a court of competent jurisdiction; restrict disclosure of the Confidential Information to its employees who have a need to know and not copy or reproduce the Confidential Information; take necessary and appropriate precautions to guard the confidentiality of the Confidential Information, including informing its employees who handle the Confidential Information that it is confidential and is not to be disclosed to others, but these precautions will be at least the same degree of care that the receiving Party applies to its own confidential information and will not be less than reasonable care; and use the Confidential Information only in furtherance of the performance of this Agreement. Confidential Information is and will at all times remain the property of the disclosing Party, and no grant of any proprietary rights in the Confidential Information is given or intended, including any express or implied license, other than the limited right of the recipient to use the Confidential Information in the manner and to the extent permitted by this Agreement PRESERVATION OF MOTOROLA S PROPRIETARY RIGHTS. Motorola, the third party manufacturer of any Equipment, and the copyright owner of any Non-Motorola Software own and retain all of their respective Proprietary Rights in the Equipment and Software, and nothing in this Agreement is intended to restrict their Proprietary Rights. All intellectual property developed, originated, or prepared by Motorola in connection with providing to Customer the Equipment, Software, or related services remain vested exclusively in Motorola, and this Agreement does not grant to Customer any shared development rights of intellectual property. Except as explicitly provided in the Software License Agreement, Motorola does not grant to Customer, either directly or by implication, estoppel, or otherwise, any right, title or interest in Motorola s Proprietary Rights. Customer will not modify, disassemble, peel components, decompile, otherwise reverse engineer or attempt to reverse engineer, derive source code or create derivative works from, adapt, translate, merge with other software, reproduce, distribute, sublicense, sell or export the Software, or permit or encourage any third party to do so. The preceding sentence does not apply to Open Source Software which is governed by the standard license of the copyright owner. Section 16 GENERAL TAXES. The Contract Price does not include any excise, sales, lease, use, property, or other taxes, assessments or duties, all of which will be paid by Customer except as exempt by law. If Motorola is required to pay any of these taxes, Motorola will send an invoice to Customer and Customer will pay to Motorola the amount of the taxes (including any interest and penalties) within twenty (20) days after the date of the invoice. Customer will be solely responsible for reporting the Equipment for personal property tax purposes, and Motorola will be solely responsible for reporting taxes on its income or net worth. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 8-9

46 16.2. ASSIGNABILITY AND SUBCONTRACTING. Except as provided herein, neither Party may assign this Agreement or any of its rights or obligations hereunder without the prior written consent of the other Party, which consent will not be unreasonably withheld. Any attempted assignment, delegation, or transfer without the necessary consent will be void. Notwithstanding the foregoing, Motorola may assign this Agreement to any of its affiliates or its right to receive payment without the prior consent of Customer. In addition, in the event Motorola separates one or more of its businesses (each a Separated Business ), whether by way of a sale, establishment of a joint venture, spin-off or otherwise (each a Separation Event ), Motorola may, without the prior written consent of the other Party and at no additional cost to Motorola, assign this Agreement such that it will continue to benefit the Separated Business and its affiliates (and Motorola and its affiliates, to the extent applicable) following the Separation Event. Motorola may subcontract any of the work, but subcontracting will not relieve Motorola of its duties under this Agreement WAIVER. Failure or delay by either Party to exercise a right or power under this Agreement will not be a waiver of the right or power. For a waiver of a right or power to be effective, it must be in a writing signed by the waiving Party. An effective waiver of a right or power will not be construed as either a future or continuing waiver of that same right or power, or the waiver of any other right or power SEVERABILITY. If a court of competent jurisdiction renders any part of this Agreement invalid or unenforceable, that part will be severed and the remainder of this Agreement will continue in full force and effect INDEPENDENT CONTRACTORS. Each Party will perform its duties under this Agreement as an independent contractor. The Parties and their personnel will not be considered to be employees or agents of the other Party. Nothing in this Agreement will be interpreted as granting either Party the right or authority to make commitments of any kind for the other. This Agreement will not constitute, create, or be interpreted as a joint venture, partnership or formal business organization of any kind HEADINGS AND SECTION REFERENCES. The section headings in this Agreement are inserted only for convenience and are not to be construed as part of this Agreement or as a limitation of the scope of the particular section to which the heading refers. This Agreement will be fairly interpreted in accordance with its terms and conditions and not for or against either Party ENTIRE AGREEMENT. This Agreement, including all Exhibits, constitutes the entire agreement of the Parties regarding the subject matter of the Agreement and supersedes all previous agreements, proposals, and understandings, whether written or oral, relating to this subject matter. This Agreement may be executed in multiple counterparts, each of which shall be an original and all of which shall constitute one and the same instrument. A facsimile copy or computer image, such as a PDF or tiff image, or a signature shall be treated as and shall have the same effect as an original signature. In addition, a true and correct facsimile copy or computer image of this Agreement shall be treated as and shall have the same effect as an original signed copy of this document. This Agreement may be amended or modified only by a written instrument signed by authorized representatives of both Parties. The preprinted terms and conditions found on any Customer purchase order, acknowledgment or other form will not be considered an amendment or modification of this Agreement, even if a representative of each Party signs that document NOTICES. Notices required under this Agreement to be given by one Party to the other must be in writing and either personally delivered or sent to the address shown below by certified mail, return receipt requested and postage prepaid (or by a recognized courier service, such as Federal Express, UPS, or DHL), or by facsimile with correct answerback received, and will be effective upon receipt: Motorola Solutions, Inc. Attn:Tammie Massirer PO Box 1385 Kelseyville, CA fax: Customer, City of Ukiah Attn: fax: COMPLIANCE WITH APPLICABLE LAWS. Each Party will comply with all applicable federal, state, and local laws, regulations and rules concerning the performance of this Agreement or use of the System. Customer to the restrictions on the section cover page. The City of Ukiah 8-10 Contractual Documentation Motorola Solutions Confidential Restricted

47 will obtain and comply with all Federal Communications Commission ( FCC ) licenses and authorizations required for the installation, operation and use of the System before the scheduled installation of the Equipment. Although Motorola might assist Customer in the preparation of its FCC license applications, neither Motorola nor any of its employees is an agent or representative of Customer in FCC or other matters AUTHORITY TO EXECUTE AGREEMENT. Each Party represents that it has obtained all necessary approvals, consents and authorizations to enter into this Agreement and to perform its duties under this Agreement; the person executing this Agreement on its behalf has the authority to do so; upon execution and delivery of this Agreement by the Parties, it is a valid and binding contract, enforceable in accordance with its terms; and the execution, delivery, and performance of this Agreement does not violate any bylaw, charter, regulation, law or any other governing authority of the Party ADMINISTRATOR LEVEL ACCOUNT ACCESS. Motorola will provide Customer with Administrative User Credentials. Customer agrees to only grant Administrative User Credentials to those personnel with the training or experience to correctly use the access. Customer is responsible for protecting Administrative User Credentials from disclosure and maintaining Credential validity by, among other things, updating passwords when required. Customer may be asked to provide valid Administrative User Credentials when in contact with Motorola System support. Customer understands that changes made as the Administrative User can significantly impact the performance of the System. Customer agrees that it will be solely responsible for any negative impact on the System or its users by any such changes. System issues occurring as a result of changes made by an Administrative User may impact Motorola s ability to perform its obligations under the Agreement or its Maintenance and Support Agreement. In such cases, a revision to the appropriate provisions of the Agreement, including the Statement of Work, may be necessary. To the extent Motorola provides assistance to correct any issues caused by or arising out of the use of or failure to maintain Administrative User Credentials, Motorola will be entitled to bill Customer and Customer will pay Motorola on a time and materials basis for resolving the issue SURVIVAL OF TERMS. The following provisions will survive the expiration or termination of this Agreement for any reason: Section 3.6 (Motorola Software); Section 3.7 (Non-Motorola Software); if any payment obligations exist, Sections 5.1 and 5.2 (Contract Price and Invoicing and Payment); Subsection 9.7 (Disclaimer of Implied Warranties); Section 11 (Disputes); Section 14 (Limitation of Liability); and Section 15 (Confidentiality and Proprietary Rights); and all of the General provisions in Section 16. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 8-11

48 The Parties hereby enter into this Agreement as of the Effective Date. Motorola Solutions, Inc. Customer By: Name: Title: Date: By: Name: Title: Date: to the restrictions on the section cover page. The City of Ukiah 8-12 Contractual Documentation Motorola Solutions Confidential Restricted

49 Exhibit A SOFTWARE LICENSE AGREEMENT This Exhibit A Software License Agreement ("Agreement") is between Motorola Solutions, Inc., ( Motorola"), and City of Ukiah Police Department ( Licensee ). For good and valuable consideration, the parties agree as follows: Section 1 DEFINITIONS 1.1 Designated Products means products provided by Motorola to Licensee with which or for which the Software and Documentation is licensed for use. 1.2 Documentation means product and software documentation that specifies technical and performance features and capabilities, and the user, operation and training manuals for the Software (including all physical or electronic media upon which such information is provided). 1.3 Open Source Software means software with either freely obtainable source code, license for modification, or permission for free distribution. 1.4 Open Source Software License means the terms or conditions under which the Open Source Software is licensed. 1.5 Primary Agreement means the agreement to which this exhibit is attached. 1.6 Security Vulnerability means a flaw or weakness in system security procedures, design, implementation, or internal controls that could be exercised (accidentally triggered or intentionally exploited) and result in a security breach such that data is compromised, manipulated or stolen or the system damaged. 1.7 Software (i) means proprietary software in object code format, and adaptations, translations, decompilations, disassemblies, emulations, or derivative works of such software; (ii) means any modifications, enhancements, new versions and new releases of the software provided by Motorola; and (iii) may contain one or more items of software owned by a third party supplier. The term "Software" does not include any third party software provided under separate license or third party software not licensable under the terms of this Agreement. Section 2 SCOPE Motorola and Licensee enter into this Agreement in connection with Motorola's delivery of certain proprietary Software or products containing embedded or pre-loaded proprietary Software, or both. This Agreement contains the terms and conditions of the license Motorola is providing to Licensee, and Licensee s use of the Software and Documentation. Section 3 GRANT OF LICENSE 3.1. Subject to the provisions of this Agreement and the payment of applicable license fees, Motorola grants to Licensee a personal, limited, non-transferable (except as permitted in Section 7) and non-exclusive license under Motorola s copyrights and Confidential Information (as defined in the Primary Agreement) embodied in the Software to use the Software, in object code form, and the Documentation solely in connection with Licensee's use of the Designated Products. This Agreement does not grant any rights to source code If the Software licensed under this Agreement contains or is derived from Open Source Software, the terms and conditions governing the use of such Open Source Software are in the Open Source Software Licenses of the copyright owner and not this Agreement. If there is a conflict between the terms and conditions of this Agreement and the terms and conditions of the Open Source Software Licenses governing Licensee s use of the Open Source Software, the terms and conditions of the license grant of the applicable Open Source Software Licenses will take precedence over the license grants in this Agreement. If requested by Licensee, Motorola will use commercially reasonable efforts to: (i) determine whether any Open Source Software is provided under this December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 8-13

50 Agreement; (ii) identify the Open Source Software and provide Licensee a copy of the applicable Open Source Software License (or specify where that license may be found); and, (iii) provide Licensee a copy of the Open Source Software source code, without charge, if it is publicly available (although distribution fees may be applicable). Section 4 LIMITATIONS ON USE 4.1. Licensee may use the Software only for Licensee's internal business purposes and only in accordance with the Documentation. Any other use of the Software is strictly prohibited. Without limiting the general nature of these restrictions, Licensee will not make the Software available for use by third parties on a "time sharing," "application service provider," or "service bureau" basis or for any other similar commercial rental or sharing arrangement Licensee will not, and will not allow or enable any third party to: (i) reverse engineer, disassemble, peel components, decompile, reprogram or otherwise reduce the Software or any portion to a human perceptible form or otherwise attempt to recreate the source code; (ii) modify, adapt, create derivative works of, or merge the Software; (iii) copy, reproduce, distribute, lend, or lease the Software or Documentation to any third party, grant any sublicense or other rights in the Software or Documentation to any third party, or take any action that would cause the Software or Documentation to be placed in the public domain; (iv) remove, or in any way alter or obscure, any copyright notice or other notice of Motorola's proprietary rights; (v) provide, copy, transmit, disclose, divulge or make the Software or Documentation available to, or permit the use of the Software by any third party or on any machine except as expressly authorized by this Agreement; or (vi) use, or permit the use of, the Software in a manner that would result in the production of a copy of the Software solely by activating a machine containing the Software. Licensee may make one copy of Software to be used solely for archival, back-up, or disaster recovery purposes; provided that Licensee may not operate that copy of the Software at the same time as the original Software is being operated. Licensee may make as many copies of the Documentation as it may reasonably require for the internal use of the Software Unless otherwise authorized by Motorola in writing, Licensee will not, and will not enable or allow any third party to: (i) install a licensed copy of the Software on more than one unit of a Designated Product; or (ii) copy onto or transfer Software installed in one unit of a Designated Product onto one other device. Licensee may temporarily transfer Software installed on a Designated Product to another device if the Designated Product is inoperable or malfunctioning, if Licensee provides written notice to Motorola of the temporary transfer and identifies the device on which the Software is transferred. Temporary transfer of the Software to another device must be discontinued when the original Designated Product is returned to operation and the Software must be removed from the other device. Licensee must provide prompt written notice to Motorola at the time temporary transfer is discontinued When using Motorola's Radio Service Software ("RSS"), Licensee must purchase a separate license for each location at which Licensee uses RSS. Licensee's use of RSS at a licensed location does not entitle Licensee to use or access RSS remotely. Licensee may make one copy of RSS for each licensed location. Licensee shall provide Motorola with a list of all locations at which Licensee uses or intends to use RSS upon Motorola s request Licensee will maintain, during the term of this Agreement and for a period of two years thereafter, accurate records relating to this license grant to verify compliance with this Agreement. Motorola or an independent third party ( Auditor ) may inspect Licensee s premises, books and records, upon reasonable prior notice to Licensee, during Licensee s normal business hours and subject to Licensee's facility and security regulations. Motorola is responsible for the payment of all expenses and costs of the Auditor. Any information obtained by Motorola and the Auditor will be kept in strict confidence by Motorola and the Auditor and used solely for the purpose of verifying Licensee's compliance with the terms of this Agreement. Section 5 OWNERSHIP AND TITLE Motorola, its licensors, and its suppliers retain all of their proprietary rights in any form in and to the Software and Documentation, including, but not limited to, all rights in patents, patent applications, inventions, copyrights, trademarks, trade secrets, trade names, and other proprietary rights in or relating to the Software and Documentation (including any corrections, bug fixes, enhancements, updates, modifications, adaptations, translations, de-compilations, disassemblies, emulations to or derivative works from the Software or to the restrictions on the section cover page. The City of Ukiah 8-14 Contractual Documentation Motorola Solutions Confidential Restricted

51 Documentation, whether made by Motorola or another party, or any improvements that result from Motorola s processes or, provision of information services). No rights are granted to Licensee under this Agreement by implication, estoppel or otherwise, except for those rights which are expressly granted to Licensee in this Agreement. All intellectual property developed, originated, or prepared by Motorola in connection with providing the Software, Designated Products, Documentation or related services, remains vested exclusively in Motorola, and Licensee will not have any shared development or other intellectual property rights. Section 6 LIMITED WARRANTY; DISCLAIMER OF WARRANTY 6.1. The commencement date and the term of the Software warranty will be a period of ninety (90) days from Motorola's shipment of the Software (the "Warranty Period"). If Licensee is not in breach of any of its obligations under this Agreement, Motorola warrants that the unmodified Software, when used properly and in accordance with the Documentation and this Agreement, will be free from a reproducible defect that eliminates the functionality or successful operation of a feature critical to the primary functionality or successful operation of the Software. Whether a defect occurs will be determined by Motorola solely with reference to the Documentation. Motorola does not warrant that Licensee s use of the Software or the Designated Products will be uninterrupted, error-free, completely free of Security Vulnerabilities, or that the Software or the Designated Products will meet Licensee s particular requirements. Motorola makes no representations or warranties with respect to any third party software included in the Software. 6.2 Motorola s sole obligation to Licensee and Licensee s exclusive remedy under this warranty is to use reasonable efforts to remedy any material Software defect covered by this warranty. These efforts will involve either replacing the media or attempting to correct significant, demonstrable program or documentation errors or Security Vulnerabilities. If Motorola cannot correct the defect within a reasonable time, then at Motorola s option, Motorola will replace the defective Software with functionally-equivalent Software, license to Licensee substitute Software which will accomplish the same objective, or terminate the license and refund the Licensee s paid license fee Warranty claims are described in the Primary Agreement The express warranties set forth in this Section 6 are in lieu of, and Motorola disclaims, any and all other warranties (express or implied, oral or written) with respect to the Software or Documentation, including, without limitation, any and all implied warranties of condition, title, non-infringement, merchantability, or fitness for a particular purpose or use by Licensee (whether or not Motorola knows, has reason to know, has been advised, or is otherwise aware of any such purpose or use), whether arising by law, by reason of custom or usage of trade, or by course of dealing. In addition, Motorola disclaims any warranty to any person other than Licensee with respect to the Software or Documentation. Section 7 TRANSFERS Licensee will not transfer the Software or Documentation to any third party without Motorola's prior written consent. Motorola s consent may be withheld at its discretion and may be conditioned upon transferee paying all applicable license fees and agreeing to be bound by this Agreement. If the Designated Products are Motorola's radio products and Licensee transfers ownership of the Motorola radio products to a third party, Licensee may assign its right to use the Software (other than RSS and Motorola's FLASHport software) which is embedded in or furnished for use with the radio products and the related Documentation; provided that Licensee transfers all copies of the Software and Documentation to the transferee, and Licensee and the transferee sign a transfer form to be provided by Motorola upon request, obligating the transferee to be bound by this Agreement. Section 8 TERM AND TERMINATION 8.1 Licensee s right to use the Software and Documentation will begin when the Primary Agreement is signed by both parties and will continue for the life of the Designated Products with which or for which the Software and Documentation have been provided by Motorola, unless Licensee breaches this Agreement, in which case this Agreement and Licensee's right to use the Software and Documentation may be terminated immediately upon notice by Motorola. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 8-15

52 8.2 Within thirty (30) days after termination of this Agreement, Licensee must certify in writing to Motorola that all copies of the Software have been removed or deleted from the Designated Products and that all copies of the Software and Documentation have been returned to Motorola or destroyed by Licensee and are no longer in use by Licensee. 8.3 Licensee acknowledges that Motorola made a considerable investment of resources in the development, marketing, and distribution of the Software and Documentation and that Licensee's breach of this Agreement will result in irreparable harm to Motorola for which monetary damages would be inadequate. If Licensee breaches this Agreement, Motorola may terminate this Agreement and be entitled to all available remedies at law or in equity (including immediate injunctive relief and repossession of all non-embedded Software and associated Documentation unless Licensee is a Federal agency of the United States Government). Section 9 UNITED STATES GOVERNMENT LICENSING PROVISIONS This Section applies if Licensee is the United States Government or a United States Government agency. Licensee s use, duplication or disclosure of the Software and Documentation under Motorola s copyrights or trade secret rights is subject to the restrictions set forth in subparagraphs (c)(1) and (2) of the Commercial Computer Software-Restricted Rights clause at FAR (JUNE 1987), if applicable, unless they are being provided to the Department of Defense. If the Software and Documentation are being provided to the Department of Defense, Licensee s use, duplication, or disclosure of the Software and Documentation is subject to the restricted rights set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS (OCT 1988), if applicable. The Software and Documentation may or may not include a Restricted Rights notice, or other notice referring to this Agreement. The provisions of this Agreement will continue to apply, but only to the extent that they are consistent with the rights provided to the Licensee under the provisions of the FAR or DFARS mentioned above, as applicable to the particular procuring agency and procurement transaction. Section 10 CONFIDENTIALITY Licensee acknowledges that the Software and Documentation contain Motorola s valuable proprietary and Confidential Information and are Motorola s trade secrets, and that the provisions in the Primary Agreement concerning Confidential Information apply. Section 11 LIMITATION OF LIABILITY The Limitation of Liability provision is described in the Primary Agreement. Section 12 NOTICES Notices are described in the Primary Agreement. Section 13 GENERAL COPYRIGHT NOTICES. The existence of a copyright notice on the Software will not be construed as an admission or presumption of publication of the Software or public disclosure of any trade secrets associated with the Software COMPLIANCE WITH LAWS. Licensee acknowledges that the Software is subject to the laws and regulations of the United States and Licensee will comply with all applicable laws and regulations, including export laws and regulations of the United States. Licensee will not, without the prior authorization of Motorola and the appropriate governmental authority of the United States, in any form export or re-export, sell or resell, ship or reship, or divert, through direct or indirect means, any item or technical data or direct or indirect products sold or otherwise furnished to any person within any territory for which the United States Government or any of its agencies at the time of the action, requires an export license or other governmental approval. Violation of this provision is a material breach of this Agreement. to the restrictions on the section cover page. The City of Ukiah 8-16 Contractual Documentation Motorola Solutions Confidential Restricted

53 13.3. ASSIGNMENTS AND SUBCONTRACTING. Motorola may assign its rights or subcontract its obligations under this Agreement, or encumber or sell its rights in any Software, without prior notice to or consent of Licensee GOVERNING LAW. This Agreement is governed by the laws of the United States to the extent that they apply and otherwise by the internal substantive laws of the State to which the Software is shipped if Licensee is a sovereign government entity, or the internal substantive laws of the State of Illinois if Licensee is not a sovereign government entity. The terms of the U.N. Convention on Contracts for the International Sale of Goods do not apply. In the event that the Uniform Computer Information Transaction Act, any version of this Act, or a substantially similar law (collectively "UCITA") becomes applicable to a party's performance under this Agreement, UCITA does not govern any aspect of this Agreement or any license granted under this Agreement, or any of the parties' rights or obligations under this Agreement. The governing law will be that in effect prior to the applicability of UCITA THIRD PARTY BENEFICIARIES. This Agreement is entered into solely for the benefit of Motorola and Licensee. No third party has the right to make any claim or assert any right under this Agreement, and no third party is deemed a beneficiary of this Agreement. Notwithstanding the foregoing, any licensor or supplier of third party software included in the Software will be a direct and intended third party beneficiary of this Agreement SURVIVAL. Sections 4, 5, 6.4, 7, 8, 9, 10, 11 and 13 survive the termination of this Agreement ORDER OF PRECEDENCE. In the event of inconsistencies between this Exhibit and the Primary Agreement, the parties agree that this Exhibit prevails, only with respect to the specific subject matter of this Exhibit, and not the Primary Agreement or any other exhibit as it applies to any other subject matter SECURITY. Motorola uses reasonable means in the design and writing of its own Software and the acquisition of third party Software to limit Security Vulnerabilities. While no software can be guaranteed to be free from Security Vulnerabilities, if a Security Vulnerability is discovered, Motorola will take the steps set forth in Section 6 of this Agreement. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 8-17

54 Exhibit B PAYMENT SCHEDULE Except for a payment that is due on the Effective Date, Customer will make payments to Motorola within twenty (20) days after the date of each invoice. Customer will make payments when due in the form of a check, cashier s check, or wire transfer drawn on a U.S. financial institution and in accordance with the following milestones % of the Contract Price due upon contract execution; 2. 60% of the Contract Price due upon shipment of equipment; 3. 5% of the Contract Price due upon installation of equipment; 4. 5% of the Contract Price upon system acceptance or start of beneficial use; and 5. 5% of the Contract Price due upon Final Acceptance. Motorola reserves the right to make partial shipments of equipment and to request payment upon shipment of such equipment. In addition, Motorola reserves the right to invoice for installations or civil work completed on a site-by-site basis, when applicable. to the restrictions on the section cover page. The City of Ukiah 8-18 Contractual Documentation Motorola Solutions Confidential Restricted

55 Exhibit C TECHNICAL AND IMPLEMENTATION DOCUMENTS December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 8-19

56 Exhibit D SERVICE STATEMENT(S) OF WORK and SERVICE TERMS AND CONDITIONS (IF APPLICABLE) to the restrictions on the section cover page. The City of Ukiah 8-20 Contractual Documentation Motorola Solutions Confidential Restricted

57 Exhibit E System Acceptance Certificate Customer Name: Project Name: This System Acceptance Certificate memorializes the occurrence of System Acceptance. Motorola and Customer acknowledge that: 1. The Acceptance Tests set forth in the Acceptance Test Plan have been successfully completed. 2. The System is accepted. Customer Representative: Motorola Representative: Signature: Print Name: Title: Date: Signature: Print Name: Title: Date: FINAL PROJECT ACCEPTANCE: Motorola has provided and Customer has received all deliverables, and Motorola has performed all other work required for Final Project Acceptance. Customer Representative: Motorola Representative: Signature: Print Name: Title: Date: Signature: Print Name: Title: Date: December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 8-21

58 SECTION 9 OUR COMMITMENT Motorola Solutions connects people through technology. Businesses and government agencies around the world turn to Motorola Solutions innovations when they want highly connected teams that have the information they need throughout their workdays and in the moments that matter most to them. You can find Motorola Solutions products and services in a wide range of workplaces. From the retail floor to the warehouse floor, and from the small town police station to the most secure government offices, our products support customers who make up the diverse global economy. We are proud that our products support mobile transactions of all kinds, as well as the safety and security of citizens everywhere. Our customers rely on us for the expertise, services and solutions we provide, trusting our years of invention and innovation experience. By partnering with customers and observing how our products can help in their specific industries, we are able to enhance our customers experience every day. Motorola Solutions An Industry Leader Motorola Solutions serves both enterprise and government customers with core markets in public safety government agencies and commercial enterprises. Our leadership in these areas includes public safety communications from infrastructure to applications and devices such as radios as well as taskspecific mobile computing devices for enterprises. We produce advanced data capture devices such as barcode scanners and RFID (radio-frequency identification) products for business. We make professional and commercial two-way radios for a variety of markets, and we also bring unlicensed wireless broadband capabilities and wireless local area networks or WLAN to retail enterprises Pioneering New Areas of Cognitive Research As an industry leader in government and public safety, we design and develop devices including radios and the infrastructure that supports them. Our mission-critical design philosophy led to our new High Velocity Human Factors investigation, an area of cognitive research that helps us develop products for first responders by working with them in crisis situations to study their communication needs. We take what we learn in the field and bring it back to the lab to create products that will function under extreme conditions and networks that will reliably support those products. Our Focus: Our Customers Working with our global channel partner community, Motorola Solutions reaches an extensive customer base, from small businesses to Fortune 500 companies. Our focus is on developing integrated end-to-end solutions that deliver a clear return on investment, and our products empower individuals through seamless connectivity. December 03, 2014 to the restrictions on the cover page. Motorola Solutions Confidential Restricted Our commitment 9-1

59 Date: December 4, 2014 Financing proposal for: Ukiah PD Communications System Financing Proposal Motorola Solutions Credit Company LLC is pleased to submit the following proposal for the financing of your Motorola Communications APX solution in accordance with the terms and conditions outlined below: Transaction Type: Lessor: Lessee: Municipal Lease-Purchase Agreement Motorola Solutions, Inc. (or its Assignee) Ukiah PD Amount: $187, Down Payment: $0.00 Balance to Finance: $187, Equipment: Title: Insurance: Taxes: As per the Motorola equipment proposal. Title to the equipment will vest with the Lessee. Lessee will be responsible to insure the equipment as outlined in the lease contract. Personal property, sales, leasing, use, stamp, or other taxes are for the account of the Lessee. Option One Option Two Option Three Option Four Lease Term: Three Years Five Years Seven Years Ten Years Payment Frequency: Annual Annual Annual Annual Payment Structure: Arrears Arrears Arrears Arrears Lease Rate: 3.02% 3.09% 3.37% 3.76% Lease Factor: Lease Payment: $66, $41, $30, $22, Payment Commencement: First payment due one year after contract execution. For Example, if contract signed March 1, 2015, first payment will be due March 1, 2016 Expiration: Qualifications: This above lease rates and factors are valid for all leases commenced by 12/30/2014 Receipt of a properly executed documentation package. Lessee qualifies as a political subdivision or agency of the State as defined in the Internal Revenue Code of The interest portion of the Lease Payments shall be excludable from the Lessor's gross income pursuant to Section 103 of the Internal Revenue Code. Receipt of a copy of the last years audited financial statements and current year's budget from the Lessee. This proposal should not be construed as a commitment to finance. It is subject to final Motorola credit committee approval. This quote is based on the general level of interest rates, primarily U.S. Treasury Bills of like term maturity. Any movement in those rates in excess of 10 basis points will result in the revision of this quote. LESSEE CERTIFIES THAT IT HAS DESIGNATED THIS LEASE AS A QUALIFIED TAX-EXEMPT OBLIGATION IN ACCORDANCE WITH SECTION 265(b)(3) OF THE CODE, THAT IT HAS NOT DESIGNATED MORE THAN $10,000,000 OF ITS OBLIGATIONS AS QUALIFIED TAX- EXEMPT OBLIGATIONS IN ACCORDANCE Documentation: Municipal Equipment Lease Purchase Agreement Opinion of Counsel Schedule A / Equipment List Schedule B / Amortization Schedule 8038G UCC-1 Certificate of Incumbency Statement of Essential Use/Source of Funds Evidence of Insurance or Statement of Self Insurance Please feel free to contact me if there are any questions or if an alternate structuring is required. PLEASE NOTE THAT FINANCE RATES ARE VALID FOR Regards, 30 DAYS AT A TIME. PLEASE ASK FOR A REFRESH Bill Stancik WHEN READY TO CONTRACT. Motorola Customer Financing

60 HD ECCGW #1 CITY OF UKIAH DISPATCH CENTER Block Diagram: Four (4) Positions MCC7100 with K1-Core 8 Existing Analog Resources HD ECCGW #2 8 Existing Analog Resources HD ECCGW #3 Notes: 1) All The Conventional Resources at all the centers are analog TRC 2) Aux I/O: 4 Active Low Inputs & 8 Outputs 3) No Logging Solutions were provided 4) Final Release will be A7.15 5) The Customer is responsible to providing all Links 6) No Encryption 7) No UPS, No Furniture 8 Existing Analog Resources HD ECCGW #1,2 For Mendocino (x2) Mendocino County Dispatch Center: 24 Analog Reousrces HD ECCGW #1,2 For Willits (x2) Existing Customer s Provided Microwave Ethernet Site Links Backhaul Switch #1 HP2620 CORE GATEWAY #1 GCP 8000 SITE CONTROLLER #1 SDM 3000 AUX I/O CORE SWITCH #1 Netclock HP2620 HD ECCGW #1 HD ECCGW #2 HD ECCGW #1 6 Existing Analog Resources CONFIGURATION MANAGER WITH MKM 7000 MCC7100 Position #1 MCC7100 Position #2 MCC7100 Position #3 MCC7100 Position #4 City Of Willits Dispatch Center: 6 Analog Resources City Of Ukiah Dispatch Center: 10 Analog Resources

61 CITY OF UKIAH DISPATCH CENTER Rack Diagram 7' RACK Outlets PDU Edge 12 Outlets PDU Edge Backhaul Switch #1 CORE GATEWAY #1 CORE SWITCH #1 HD ECCGW #1 HD ECCGW # HD ECCGW #1 (For Mendocino ) 31 HD ECCGW #2 (For Mendocino) HD ECCGW #1 (For Willits) HD ECCGW #2 (For Willits) Ports LCD KVM 8 USB CORE CONTROLLER # Netclock SDM 3000 MCC5500 I/O Shelf Punch Block CM & MKM " Heavy Duty Shelf Rack #1 Project: Title: MCC7100 W/ K1-CORE City Of Ukiah Dispatch Center Designed by: Didier Kamla Date: 25NOV14

62 Tx 4W Rx ECCGW Used By Mendocino To Control Resources at Willits (High Z) Local ECCGW ECCGW Used By Ukiah To Control Resources at Willits (High Z)

63 PRODUCT DATA SHEET MCC 7100 IP DISPATCH CONSOLE MOBILE, FLEXIBLE, MISSION CRITICAL VoIP DISPATCH CONSOLE MCC 7100 IP DISPATCH CONSOLE Today s dynamic command and control environments demand communication capabilities that can be deployed at a moment s notice, anytime, anywhere. As a fixed or mobile solution, the MCC 7100 IP Dispatch Console eliminates traditional technology barriers to deliver the flexible, interoperable communications you demand. The MCC 7100 Console offers mission critical capability for controlled public safety dispatch environments as well as secure connectivity from the customer network or VPN access over the internet. Listen and respond to callers and radio communications on one headset using external phone interface (EPI) and standard Motorola accessories or travel light with MCC 7100 Console on a laptop or tablet and common off the shelf USB accessories. Instantly record selected radio receive audio as well as dispatcher transmit audio for replay wherever you are. The integrated Instant Recall Recorder (IRR) can save and forward a single call or a block of calls and will automatically delete records as they exceed the configurable capacity. Take command of situations from virtually anywhere. The MCC 7100 Console uses wired or wireless networks to establish Project 25 (P25) encrypted voice communications with trunked and conventional radios, when and where you need them most. Use the portable MCC 7100 Console to quickly expand your mobile work force communications for on the spot coordination during special events, for disaster management, in back-up facilities and to increase temporary dispatch capacity. Equip senior staff with the ability to easily monitor and initiate communications from their office, on the road or in remote locations. With this new flexibility and mobility, dispatchers in the field no longer have to juggle multiple portable radios for communications. Instead, a laptop or PC equipped with the MCC 7100 Console provides full dispatch control with firewall secured protection into the ASTRO 25 network.

64 PRODUCT DATA SHEET MCC 7100 IP DISPATCH CONSOLE EASY TO USE, FLEXIBLE, AND CUSTOMIZABLE USER INTERFACE To help reduce training needs, increase adoption rates and keep dispatch practices consistent, the MCC 7100 Console uses the familiar MCC 7500 Console graphical user interface (GUI) with easily recognized icons and graphics based on Microsoft Windows. The customizable GUI allows you to layout screen resources with color, size and placement choices organized by agency, shift or other criteria in order to build the user interface according to your individual or organization specifications. Enhanced Alert Tones provide the ability for dispatchers to send one of fifteen user-configurable alert tones on the selected radio resource(s). The radio resource may be analog conventional, ASTRO 25 conventional, or trunked talkgroups or Private Calls. The Enhanced Alert Tones are based on.wav files stored on the dispatch position s computer and mapped to alert tone buttons on the dispatch position s GUI. Trunked and conventional radio channels are customizable with various controls, such as; patch setup and tear down, frequency select, coded/clear select and individual volume control, based on user preferences. Per-channel controls can be fully or partially shown, or hidden to save space on the screen. Because mission critical voice is dependent on the state of the network in use, the MCC 7100 Console includes a Network Status Indicator to provide the user with constant real time feedback about network conditions affecting communication performance. Busy users quickly respond to missed calls by simply clicking on an entry in the Activity Log and selecting transmit. The display information such as the number of calls and date and time specifics are customizable to fit the needs of the individual user. To support full customization of the GUI or integration with 3rd party applications, an available Software Development Kit (SDK) provides access to all console functionality. KEY INTEROPERABILITY FEATURES Works in Parallel with MCC 7500 Consoles The ASTRO 25 console system may consist exclusively of MCC 7100 Consoles or operate in parallel with MCC 7500 Consoles. Both share the same GUI and can have the same selected resources with cross muting supported between the two. USB Audio Interface Module (AIM) The USB AIM supports Motorola standard mic, footswitch, and headset peripherals, plus an external paging encoder port to provide tone paging services, a NENA compliant external phone interface (EPI) port to allow a single headset to be used to answer calls and handle radio communications, a local logging recorder port, and support for four private dedicated Aux I/O s. Agency Partitioning Delivers Sharing and Cost Savings With Agency Partitioning, multiple agencies can share a system to gain interoperability and cost savings benefits, and still maintain control of their own channels, encryption keys, configuration and more. Audio Interface Module (AIM) External Paging Encoder Port Foot Switch Port Reserved Private Aux I/O Port Headset Jackbox Desk Top Microphone Port NENA Compliant External Phone Interface Port Local Logging Recorder Port Reserved Headset Jackbox Computer Tailor the MCC 7100 Console to your needs with the customizable user interface

65 PRODUCT DATA SHEET MCC 7100 IP DISPATCH CONSOLE hardware encryption is available for AES, DES-OFB and ADP encryption algorithms. The added security of tamper resistant FIPS approved key storage is exclusively supported for laptop users with Hardware Key Management. The Hardware Key Management system is fully compliant with KVL 4000 (Version B) keyloading and Over the Ethernet Keying (OTEK). Console Alias Manager Gives Local Control The MKM 7000 Console Alias Manager may be used with the MCC 7100 Console to allow agencies to locally manage their radio unit IDs. Different agencies sharing the system can manage their radio unit ID aliases independently and autonomously. Users easily differentiate between their radio users and other radio users by using more generic aliases for the other users. Ensure Emergency Transmissions Get Priority Transmit Priority Levels provide an orderly and consistent method for ensuring that higher priority transmissions are able to takeover resources from lower priority transmissions. Create Communications Interoperability MCC 7100 Console users patch communications between trunked and/or conventional radios that are normally unable to communicate with each other. Patched radio users see the ID or alias of the other patched radio(s), as opposed to that of the console. This minimizes confusion and the need for the user to intervene in the call. Patches are automatically reestablished if interrupted so that users stay focused on continuing operations. Protect Sensitive Communications Encryption and decryption services within each position enable users to fully participate in secure communications while keeping sensitive, vital information completely encrypted between the MCC 7100 Console dispatcher and radio users. Users can connect with agencies that have different encryption configurations without any manual intervention or delay. Up to twenty calls using up to three different algorithms and multiple secure keys can be supported simultaneously. To help reduce stress and potential errors when managing encrypted audio situations, indicators and alerts are provided when the console mode does not match that of a received call, as well as when a patch or multi-select group is being set up between a mix of clear and secure channels. Both software and SOLUTION COMPONENTS MCC 7100 Console Positions The MCC 7100 Console connects directly to the radio system s IP transport network without gateways or interface boxes. Vocoding and encryption are performed within each software-based operator position. MCC 7100 Consoles function as integrated components of the total radio system without additional centralized electronics. The MCC 7100 Console position can be comprised of a laptop computer with just a headset, or operate with a traditional desktop computer and monitor with a keyboard, mouse / trackball / touchscreen, up to 8 assignable speakers, and audio accessories. Audio Accessories Commercially available USB connected accessories that have been tested for optimal audio quality are supported. Compatibility The MCC 7100 Console software requires Microsoft Windows 7 operating system. For users who need to conduct dispatch activity and other tasks on a single computer, the MKM 7000 Console Alias Manager Client, ASTRO 25 Advanced Messaging Solution and Microsoft Office are also approved for installation. Channel Capacity Licenses Channel capacity licenses are available for 5, 10, 15 or 20 encrypted or unencrypted simultaneous voice streams (channels). The licenses provide monitoring ability of 15, 30, 45, and 60 resources, respectively. Capacity licenses are issued for the life of the product and continue in force when the system is upgraded. Remote Operation Full dispatch capability is provided when operating outside of the ASTRO 25 Network. The MCC 7100 Console supports firewall controlled access for up to 10 channels into the secure ASTRO 25 network from the Customer Enterprise Network (CEN). For remote access with additional security, virtual private network (VPN) access is also supported through the CEN.

66 PRODUCT DATA SHEET MCC 7100 IP DISPATCH CONSOLE SPECIFICATIONS System Compatibility Vocoder Algorithms Supported Encryption Algorithms Supported MCC 7100 IP Dispatch Console Capacities Simultaneous Audio Sessions per Console Bandwidth Requirement per Channel Simultaneous Encryption/ Decryption Sessions per Secure Capable Console Multi-Select Groups per Dispatch Console ASTRO 25 System AMBE, (IMBE is compatible with AMBE), G.728 (for Analog Conventional) AES (256 bit), DES-OFB, ADP (Advanced Digital Privacy) Console Resides on the ASTRO 25 Network Console Resides Outside the ASTRO 25 Network 5, 10,15 or 20 license options 5 or 10 license options 35 kbps 35 kbps 5, 10,15 or 20 5 or 10 Up to 4 (with up to 20 Members per Multi-Select group) Up to 4 (with up to 10 Members per Multi-Select group) Patch Groups per Dispatch Console Up to 4 (with 8 members per patch group) Up to 2 (with 4 members per patch group) Monitored Resources per Dispatch Console USB AUDIO INTERFACE MODULE SPECIFICATIONS Up to 60 Up to 30 Before you mount and install the USB Audio Interface device (AIM), verify that you meet the environmental requirements necessary for the device to operate. Audio Interface Module (AIM) Dimensions (H x D x W) Weight AC Operating Voltage for the USB AIM Power Supply Minimum Input Voltage Maximum Input Voltage Typical Input Voltages DC Operating Voltage for the USB AIM Device Maximum Power Consumption Operating Temperature Storage Temperature Relative Humidity Operating Certifications Connector type RJ45 DB15 Device 1.69 x 5.23 x 8.39 in (43 x 133 x 213 mm) 1.43 lbs (0.65 kg) 90 VAC VAC 90 VAC with 57~63 Hz 264 VAC with 47~53 Hz 115 VAC and 230 VAC 12 VDC (nominal) 0.5 A at 12 VDC (6 Watt) 5 C (41 F) 40 C (104 F) -25 C (-13 F) 70 C (158 F) One desktop gooseneck microphone, one local logging recorder, one external telephone headset, one external paging encoder, one footswitch, and support for four private Aux I/O s. Two headset jacks connectors. 0% 90% relative humidity at 40 C non-condensing CE CMM EPUF 50 EAC Safety CSA UL IEC EMC Emissions & Immunity FCC part15b Class B ICES-003 EN : A11 : A1 : A12: 2011 EN55022 :2010 EN55024 :2010 EN :2006 +A1:2009 +A2:2009 EN :2008 Energy Efficiency International Energy Efficiency Level V (PVM power supply only) Motorola Solutions, Inc E. Algonquin Road, Schaumburg, Illinois U.S.A. motorolasolutions.com/dispatch MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. Microsoft, Windows, Windows Me and Windows Vista are registered trademarks of Microsoft Corporation in the United States and other countries. All other trademarks are the property of their respective owners Motorola Solutions, Inc. All rights reserved. R B

67 PROJECT 25 SYSTEMS 25 THAT ARE SIZED RIGHT SYSTEMS AND FUTURE READY THAT ARE SIZED RIGHT AND FUTURE READY MOTOROLA ASTRO 25 SCALABLE SOLUTIONS

68 TODAY S GOLD STANDARD FOR MISSION CRITICAL COMMUNICATIONS IS P25 You want to give your people the communications support they need to work safely and effectively when lives are on the line. But you may be wondering, is Project 25 (P25) affordable for your organization? With our solutions to fit public safety agencies, local governments, utilities, institutions and private enterprises of all sizes, the answer is Yes.

69 ARE YOU PREPARED TO RESPOND? PROJECT 25 MISSION CRITICAL COMMUNICATIONS ARE THE RIGHT CHOICE FOR ALL TYPES OF AGENCIES THE RIGHT INFORMATION FOR IMPROVED SITUATIONAL AWARENESS A city wants to enable its police, fire and EMS personnel to make smart decisions on the spot. An ASTRO 25 system with integrated data provides text messaging, outdoor location and programming over P25. Computer-aided dispatch and automatic vehicle location help them reach the scene quickly prepared to take action because dispatchers armed them with information while they were still en route. COVERAGE AND INTEROPERABILITY FOR CAMPUS SECURITY When campuses are counting on the university security force to keep them safe, the radio system should earn an A+ for coverage and reliability. An ASTRO 25 system keeps campus police in touch using the same mission critical features other police officers depend on, including radios with a one-touch emergency button to summon backup. When events require a coordinated response, the campus system can interoperate with the P25 networks of local and state police departments. SECURE COMMUNICATIONS FOR CORRECTIONAL INSTITUTIONS A prison needs to protect radio traffic from unauthorized listeners. A Bryne grant from the DOJ provides funding for an ASTRO 25 system and radios with AES encryption and FIPS certification. Since the prison and local police both operate P25 systems on the same radio frequency, guards can communicate with police to coordinate event response. RELIABLE COMMUNICATIONS FOR PORT SECURITY It takes a tough network to handle port security operations efficiently. It takes an ASTRO 25 trunked integrated voice and data system with P25, rugged subscriber equipment and centralized network security and management to address operational requirements. When security issues arise, your personnel can interoperate with other federal, state and local public safety agencies for quick response. EMERGENCY INTEROPERABILITY WITH LOCAL PUBLIC SAFETY An electric utility wants its own radio system, but also needs the ability to communicate on a county-wide P25 public safety network as part of the local emergency plan. An ASTRO 25 system makes it work. Critical personnel utilizing P25 radios can easily switch to operate on the regional network. With the addition of an ISSI gateway, the utility can keep its dispatch center in contact with personnel who are operating on the regional network during an emergency.

70 THE WORLD S LEADING P25 PLATFORM BUILT FOR YOUR ORGANIZATION ASTRO 25 PULLS IT ALL TOGETHER. MULTIPLE CONFIGURATIONS. MULTIPLE RADIO FREQUENCIES. VOICE AND DATA. TRUNKED AND CONVENTIONAL. SO MANY CHOICES. The architecture begins with a core system that manages command and control, radio access and interoperability with other networks. You can add capabilities in a modular fashion as needed. ASTRO 25 CORE FLEXIBLE, SCALABLE, SIZED RIGHT RADIO ACCESS P25 PHASE 1 DIGITAL CONVENTIONAL OR TRUNKING P25 TDMA TRUNKING INTEGRATED DATA ANALOG CONVENTIONAL MUTUAL AID INTEROPERABILITY COMMAND AND CONTROL P25 NETWORK TO NETWORK ISSI MULTI-BAND RADIOS MULTI-MODE RADIOS MCC 7500 IP DISPATCH CONSOLE MCC 7100 IP DISPATCH CONSOLE IP-BASED SOLUTIONS FOR CRITICAL COMMUNICATIONS ASTRO 25 delivers a fast, comprehensive communications solution using enhanced network architecture to ensure optimum call set up and availability. With its modular approach, users can deploy core services and expand features and coverage in line with operations/business requirements. INTEROPERABILITY Establish links with other radio systems within your organization and with other entities for coordinated response everyday or when disaster strikes In addition to multi-mode talkgroups and multiband radios, your users can roam on to other P25 systems while still maintaining a connection to the home system with a P25 ISSI wireline interface. PRESERVE YOUR INVESTMENT Add data capabilities, sites and consoles. ASTRO 25 is flexible and expandable so you can tailor it to meet your needs today and build upon it in the future, allowing reuse of your existing equipment. LEVERAGE FUNDING OPPORTUNITIES Investments in ASTRO 25 systems qualify for many grant programs administered by the U.S. Department of Justice and Department of Homeland Security. Grant money is available and Motorola can assist you in locating and applying for financial assistance. ASTRO 25 SYSTEMS ARE THE MOST WIDELY DEPLOYED P25 SOLUTIONS IN THE WORLD

71 SCALABLE IN SIZE AND FEATURES Modular, scalable solution for voice only to full system capability, from single site to multi site. PROVEN CAPABILITY AND FEATURE SET With over 300 trunked systems and thousands of conventional systems used by public safety agencies around the world the ASTRO 25 system is a proven system with advanced features. FROM THE GROUND UP AN INTEGRATED SOLUTION ASTRO 25 is a complete end-to-end system, designed and engineered by the leading supplier of public safety P25 communication systems. ENHANCE YOUR VOICE COMMUNICATIONS WITH DATA POP25 (PROGRAMMING OVER P25) Keep your radios on the job, not in the shop. Quickly reconfigure your entire fleet of radios over the airwaves while they remain operational in the field. ADVANCED MESSAGING SOLUTION Give users the ability to share detailed information in noisy environments and in situations where they don t want to be overheard. Sending a text instead of making a voice call frees up capacity for other calls. LOCATION Where are your people? Pinpoint the geographic location of every radio so dispatchers can deploy the nearest unit for quick response and swiftly send help when a user needs backup. FIRE STATION ALERTING Automate the connection between dispatchers and fire houses to shave precious seconds off your response times. OVER-THE-AIR REKEYING (OTAR) Keep your communications secure with encryption keys that update over the air without the delays, inconvenience or administrative costs of having users bring their radios into the shop for manual rekeying.

72 CHOOSE A SOLUTION YOU CAN COST JUSTIFY TODAY WE LISTENED WHEN YOU TOLD US YOU NEED A FEATURE RICH SYSTEM MATCHED TO YOUR CAPACITY NEEDS. We ve introduced new scalable configurations so now you can choose a solution that fits whether it s a single site with a single channel or multiple sites with hundreds of channels or anywhere in between. The same high quality you expect from Motorola is available in a system you can afford. RADIOS PORTABLES AND MOBILE DATA APPLICATIONS ASTRO 25 CORE MCC 7500 Console DISPATCH CONSOLES RF SITES CONVENTIONAL OR TRUNKED CORE CONFIGURATIONS The ASTRO 25 core provides the heart and brains of your network. We will help you choose the configuration that best reflects your current and near-future needs in terms of capacity and features. Choose a core for conventional or trunked system. Start as an independent entity and grow or join a regional system in the future. ASTRO 25 EXPRESS TRUNKING AND CONVENTIONAL SINGLE SITE ASTRO 25 Express is a stand alone solution for single site trunked networks. Conventional stand alone channels are also available. These are entry point solutions in the ASTRO 25 portfolio and in the future, you can deploy an ASTRO 25 core when you want to add more sites, data capabilities, IP consoles, centralized network management tools or other core features. FIELD USER EQUIPMENT Motorola offers the largest portfolio of P25 radios from the XTS/XTL family of radios to the newest series of rugged and reliable APX radios. The APX 6000/6500 is our smallest and lightest P25 TDMA radio featuring GPS, OTAR, encryption, an intuitive user interface and smart accessories. DISPATCH IP CONSOLES With an ASTRO 25 core, you can deploy Motorola MCC 7500 and MCC 7100 IP Dispatch Consoles and have secure end-to-end encryption for all traffic between operators and field users. The graphical user interface is similar to the CENTRACOM Gold Elite interface many operators already know so dispatchers can quickly transition with minimal retraining. MCC 7100 Console

73 STAY FOCUSED ON YOUR MISSION LET US HANDLE THE RADIO SYSTEM Our team of experts can assist at every step. We re with you from initial needs assessment through network design, project management at installation and ongoing maintenance and upgrades. We ll discuss which services are right for you given the resources you have on hand and the challenges you face. SYSTEM MANAGEMENT A suite of system management applications from product level fault management to full featured system management provides a bird s eye view of the entire network. Identify and troubleshoot problems, fine-tune performance, monitor security and assess the health of the network. Your own administrative personnel can learn to manage the network, or you can outsource the service to our team of technicians who are on the job 24x7x365. When you have questions, there s just one phone number to call and we ll take it from there. SECURITY AND ENCRYPTION ASTRO 25 solutions offer the protection inherent in digital communications. Where even greater security is required, ASTRO 25 offers a number of enhancements including radio authentication and support for end-to-end encryption. INFORMATION ASSURANCE Over and above the end-to-end digital encryption provided by ASTRO 25, our Information Assurance (IA) services team can help you deploy advanced core, site and perimeter security as needed. LOCAL PRESENCE Sometimes you need a person on site. With Motorola, you re never far from help. We have service centers across the U.S., and each is staffed with trained technicians who can be there quickly and maintain a long-term relationship so you know who you re working with.

74 TRUSTED WHEN IT MATTERS MOST MOTOROLA GIVES AGENCIES OF EVERY SIZE THE OPPORTUNITY TO BENEFIT FROM INNOVATIVE PUBLIC SAFETY SOLUTIONS TRUSTED BY FIRST RESPONDERS FOR MORE THAN 75 YEARS At the heart of every mission is the ability to communicate in an instant to coordinate response and protect lives. Come with us as we lead the way to the next generation of public safety solutions. Start with the world s most widely-deployed P25 voice and data platform. Build on it in the future with broadband connectivity, rich-media applications, and collaborative devices that carry crucial voice, data and video into the field and into the hands of first responders. Vital information that s simply at their fingertips when and where they need it. Technology that s Second Nature. To learn about the next generation of public safety solutions visit motorola.com/nextgen. For more information on how your organization can gain the benefits of an ASTRO 25 solution that fits your needs and your budget today, please visit motorola.com/astro25 or give your Motorola representative a call. Motorola Solutions, Inc E. Algonquin Road, Schaumburg, Illinois U.S.A. motorola.com/astro25 The information presented herein is to the best of our knowledge true and accurate. No warranty or guarantee expressed or implied is made regarding the capacity, performance or suitability of any product. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners Motorola Solutions, Inc. All rights reserved. (1010) RC A