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1 Network Services Call transfer or forwarding to: the Voic of your mobile a fixed phone or other fixed phone Voic other mobile phone during 07:00-22:00 other mobile phone during 22:00-07:00 Pay monthly Light Pay monthly Classic Pay monthly Pay monthly RED MakeYourOwn (inc. VAT) (inc. VAT) (inc. VAT) (inc. VAT) National call to fixed National call to fixed Base on TALK package Base on RED package Voic Leave / Listen to messages SMS notification Fax & Data (Dial-up 9600bps) Fax Calls to: Fixed phone Mobile phone Data Calls to: Mobile phone Internet provider ( XX) ** Internet provider without subscription* 8,28 cent / min National call to mobile Base on TALK package Base on RED package National call to mobile 7,38 cent / min 7,38 cent / min 7,38 cent / min 7,80 cent / min 7,80 cent / min 7,80 cent / min 7,80 cent / min Rates for all Pay Monthly Plans Short Numbers Calls to Cytamobile-Vodafone service numbers Information about Emergency telephone numbers (14XX) Cyta Call Centre (From Cyprus ) Cyta Directory Enquiries 34,57cent / call+ 1,728 cent / 15 seconds Exact Time 19,04 cent / call International Directory Enquiries 237,06 cent / min Cyta Faults Report International Calls via operator 112 / 199 Emergency Services Soeasy pay as you go Automatic Operator Digital Signal Information (OCECPR) Useful Numbers Calls to Useful Numbers Hospitals Info Drugs Information & Poison Control Center Psychological Intervention Service Forest Fire Reports Communication between deaf & non deaf people Communication between non deaf & deaf people Drugs Help Line Hunter s Line /3/4/5/6 - Chemist on-call 24,42 cent / min Electricity Faults Report 16,20 cent / min

2 Cyprus Diabetic Association Line of Consumer Centre of Service of Soldiers and Citizens Quit Smoking Helpline /3/4/5/6 - Private Surgeries on-call 24,42 cent / min Emergency Center for victims of domestic violence Search and Rescue Center Medic Alert Family Plan Association health Police Confidential Line HIV/AIDS Support Center ΕΛ.Α.ΖΩ Cancer patient and relatives Association Caring for Military Staff CyberSafety National CSIRT-CY TELETHON Drugs Law Enforcement Unit Police Help Line EAC - Customer Call Center 6,72 cent / min Itemised Bills: Basic Itemised bill - restrict digits (connection, subscription) Basic Itemised bill - permit digits (connection, subscription) Reissuing of basic itemised bill - restrict digits (provision) Reissuing of basic itemised bill - permit digits (provision) Extended Basic Itemised bill Extended itemised bill - restrict digits (connection) Extended itemised bill - permit digits (connection) Extended itemised bill - restrict digits (subscription) Extended itemised bill - permit digits (subscription) Reissuing Extended itemised bill - restrict digits (provision) Reissuing Extended itemised bill - permit digits (provision) Extended Itemised bill 2,03 2,03

3 my contacts: Contacts Upload to web Contact Download to SIM card 2,03 / upload 2,03 / download Messages Missed call notification SMS Notification SMS Alerts: Activate/Deactivate Received message Web SMS: First 10 Web SMS messages per day Extra web SMS messages per day Birthday Request Received Activate/Deactivate Received message 2,07 cent / message cent / message cent / message cent / message Customer Care: Change of SIM Card Due to mobile & SIM incompatibility Due to SIM defect or damage within six months from activation date In all other cases (e.g. loss) 10,08 Change of Name Transfer of Ownership Transfer of Ownership (Sub Death) Change of voice Number Temporary Service Disconnection Service Reconnection 2,03 Cease GSM service Conference Calls Barrings Barring of Conference Calls Debarring of Conference Calls Audiotex Barrings Barring of Audiotex Calls 6,10 Debarring of Audiotex Calls 6,10 Calling Line Identification Restriction (CLIR)

4 Calling Line Identification Restriction (CLIR) Permanent Calling Line Identification Restriction (CLIR) (on application) Incoming Calling Line Identification Restriction (CLIR) (on application)

5 Fax & Data Connection Charges: Fax 9,6 AS Connection Data 9,6 AS NTR Connection Fax & Data Package 9,6 AS NTR Connection Change Fax Number Change Data Number Cease Service Data Cease Service Fax Cease Package Fax & Data Third Party Text Messaging Rates: Text messaging to: () 1000 to 1999 <=20,34 cent /message 2000 to ,34<=40,66 cent/message 3000 to ,66<=61,00 cent/message 4000 to ,00<=81,32 cent/message 5000 to ,32<=101,66 cent/message 6000 to 7999 >101,66 cent/message 8000 to to 9999 No limit in charge Notes: 1. Prices Abroad: If you take your mobile phone abroad, you can still use our services. However, when using Cytamobile-Vodafone MENU, and for every SMS you send to cybee there will be the additional roaming charge. Also, there is an additional charge for 2. Phone Finder: For the service Pharmacies Tonight, even though you might receive more than one SMS messages, you will only be charged for one. 3. Donations: There is no VAT on donations. * For the rates marked with one asterix charged per minute. ** For the rates marked with two asterixs there is minimum charge 4,07 cents. For pay monthly Classic & MakeYourOwn plans: There is no minimun charge. There is a flat rate 24 hours a day, 7 days a week. Charging is per second. These charges apply to calls both towards mobile and fixed phones. For the rest of the rates There is a minimum charge of 4,07 cents with the corresponding call credit. Thereafter charging is per second. Peak and off peak periods apply (peak period 07:00-22:00 and off peak period 22:00-07:00). For the pay monthly Light plan: For all national calls to mobile and fixed phone Cyta there is a night charge of 0,0192/minute during 22:00-07:00 for all days of the week. Also there is a minimum charge of 0,0407 with the corresponding call credit. Thereafter, charging is per second. VAT is included in above prices.

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