Develop and Test a Project Management Curriculum for Emergency Managers

Transcription

1 Develop and Test a Project Management Curriculum for Emergency Managers Sandra K. Knight, University of Maryland, Director, Center for Disaster Resilience, skknight@umd.edu John Hart Cable, University of Maryland, Director, Project Management Program CRC 2 nd Annual Meeting February 1-3,

2 Goal: Develop and test a higher education and training curriculum that prepares professionals to manage and deliver disaster-related project(s) by merging project management processes with emergency management concepts Emergency Management Professionals Incorporate modern project management skills and tools to manage and execute disaster-related projects and programs Engineering Professionals Build disaster resilient concepts and emergency protocols into project management to contribute to a disasterresilient future 2

3 DHS S&T Mission and Impact of Project Coastal Significance Rising costs of coastal recovery (Globally- $1 trillion/yr by 2050) Increasing risk due to population/development, aging infrastructure and climate change Relevance to DHS 2014 QHSR mission to Strengthen National Preparedness and Resilience Presidential Policy Directive 8, National Preparedness DHS Strategic Plan related to Mission 5 Mission 5: Ensuring Resilience to Disasters and Goal 5.3 Ensuring effective emergency response Project Impact Transition of training curriculum to institutes of learning Improved capabilities of practitioners responsible for response and recovery activities Advanced educational path for disaster management professionals More efficient and effective delivery of programs and projects in a disaster environment 3

4 Technical Approach Needs and Requirements Emergency Management Professionals Engineering Professionals Develop Training Align with Certification Training (EMI) Certification (IAEM) Curriculum (UMD) Certification (PMI) Test and Deliver Trial Shortcourse (EMI) Certification Strategy and Approval (IAEM) First Course Offering (UMD) Certification Strategy and Approval (PMI) Institutionalize Program Multiple Delivery Mechanisms Other Institutions Specialty Certifications Minor and/or Degree Program Interdisciplinary Specialization Specialty Certifications 4

5 BLUF Outcome First Cut Training/Curriculum Courses Emergency Management Professionals Introduction to Project Management: Mitigation Preparedness Recovery Response Strategic Leadership Course Long-term Planning Managing Project Risks and Changes Stakeholder Engagement and Communication Engineering Professionals Principles of Disaster Management Resilient Infrastructure Systems Science of Disaster and Risk Assessments Sustainable and Resilient Design UNDER CONSTRUCTION 5

6 Transition and End-Users Primary End Users EMI and UMD IAEM and PMI Collaborators Primary Benefactors Engineering and Emergency Management Professionals 6

7 End User Engagement- Gathering Contacts and Spreading the Word Ø Existing Network of Industry, Academic and Government Professionals Ø IAEM Conference Las Vegas, November 2015 Ø CRC PI meeting Chapel Hill, March 2016 Ø EMI Higher Education Symposium- Emmitsburg, June 2016 Ø UMD CEE Lunch and Learn College Park, October 2016 Ø LSU Visit (RETALK)- Baton Rouge- December 2016

8 Education Work and Accomplishments Ø Needs Assessment and Requirements Ø Develop and Deliver Test curriculum Ø Track 1: Developing Training for Emergency Management Professionals Ø Track 2: Developing Graduate level Core Curriculum in Disaster Resilience Ø Align Course development with Certification programs Ø Institutionalize training/course development

9 Activity/Outcomes: Needs Assessment and Project Management for Emergency Managers ØTwo-phase contract with small business, Ideation Inc, specializing in training development for EMI, FEMA and others ØPhase1: Needs assessment (completed June 2016) ØPhase2: Development of Course Plans of Instruction (Currently underway) for Emergency Managers

10 Activity/Outcome : Phase 1 Needs Assessment Purpose: To develop a comprehensive understanding of the training and college curriculum needs of both emergency and project managers.

11 End User Engagement: Interviews ØPhase 1 Interviews ØInterviewed SMEs (14) in the field ØDiverse set of professionals with either Project and/or emergency management expertise ØIncluded former/current FCO s, PMs at various A/E firms, emergency management professionals at FEMA and DHS, training specialists, academics

12 Interview Questions 1. What current education or training programs do you know about that feature emergency management training for the project managers? Please be specific. 2. Of the programs you mentioned, which ones do you think are most effective or beneficial for project managers and why? 3. In what manner or under what circumstances do project managers currently perform as emergency managers? 4. What activities would assist you in improving your performance during an emergency? What specific skills or training content would you recommend? 5. Do you think there is currently a gap in emergency management training being offered to project managers? If so, what would be best method for delivering this kind of training? 6. Flipping the perspective to emergency managers, do you think that traditionally practicing emergency managers need better training in project management? If so, what type of skills and training would you recommend? 7. Do you have any anything else you would like to add?

13 Activity/Outcome: Literature Review ØPhase 1- Literature Review Degree Programs Ø Institutions offering graduate or undergraduate degrees in emergency management do not focus on project management. Ø Three institutions offered a project management course for the emergency management student. Ø One institute requires students take a general project management Remaining programs of study focus heavily on private/public/nonprofit administration and business continuity within the disaster response cycle. Standalone Courses Ø PMI and EMI offer a course that blends project management knowledge, skills, and abilities with an emergency management context. Ø Other courses, like EMI s Advanced and Executive Academies, provide training on leadership and decision-making that is very similar to, but not a substitute for, project management training.

14 Activity/Outcome: Needs Assessment Report ØBottom Line: Two Thumbs Up! ØInterviews: While there was some discussion regarding if PM is already implicitly a part of EM, there was a strong conclusion both sets of professionals would benefit from PM skills training and how they can be used in disaster management. Best applications were felt to be outside of response. ØLiterature: Definitely a gap and opportunity to expand

15 Activity/Outcome: Track 1 Course development for Emergency Managers ØPhase2 contract with Ideation: Development of Plans of Instruction (POIs), Project Management for Emergency Managers ØDevelop 3 draft version POIs ØServe as high level design plans ØFor project management for the EM profession courses ØCompliant with EMI standards ØDevelop 3 draft final version POIs ØDevelop 1 Final version POI ØFor use in explaining the need for the course ØTo outline expectations to obtain additional funding ØProvide Coordination Meetings with EMI/FEMA

16 POI Content ØCourse rationale ØCourse goal ØCourse objectives ØTarget audiences ØEmergency management core competencies ØApplicable National Preparedness Framework Goals ØCourse Design/Methodology ØEvaluation Plan ØUnits of Instruction Questions Answered by POIs ØDesign Vision: What theme will tie the learning together in a creative way? To what degree can we design a learning experience that stimulates on-the-job performance? ØDelivery System: Which delivery method(s) is most appropriate given the content, learning objectives, target audience, budget and timeline? ØSpecial Requirements: What opportunities can we leverage? Under what constraints will the course be operating? ØScope: How many hours are required to meet the training need? How long will it take to develop and test the course?

17 Activity/Outcome: Track 1 Course development for Emergency Managers POIs will be developed for the following proposed courses: Ø Introduction to EM Project Planning for Preparedness Ø Introduction to EM Project Planning for Recovery Ø Introduction to EM Project Planning for Response

18 Activity/Outcome: Executive leadership - Option for Next Phase Strategic Leadership Course: Ø Long-term Planning Ø Managing Project Risks and Changes Ø Stakeholder Engagement and Communication

19 Education Work and Accomplishments Needs Assessment and Requirements Develop and Deliver Test curriculum Track 1: Developing Training for Emergency Management Professionals Track 2: Developing Graduate level Core Curriculum in Disaster Resilience Align Course development with Certification programs Institutionalize training/course development

20 Activity/Outcomes: Track 2 Develop and Test a Graduate Level Course Consideration of the Needs Assessment report Review of other courses within UMD Review of Programs outside at other universities Vetting with UMD faculty and friends Working with CEE to get approval to teach Development of Syllabus Development of Content

21 Outcome: Principles of Disaster Management, ENCE 688B, Spring 2017 First Class was Monday, January 30!

22 Next Steps: Ø Track 1- Project Management Training for Practitioners Ø Engage Institutions to vet, improve and prioritize development of POIs Ø Institutionalize training- Find a partner to sponsor training Ø Track 2- Disaster Management Higher education curriculum for Project Managers/Engineers Ø Complete development of Core Curriculum for Graduate Resilience program UMD Ø Evaluate and report out on Initial Graduate Course offering Ø Certification Ø Continue validation and approval process for certification of training with IAEM Ø Coordinate and partner with PMI on Core curriculum development and certification

23 Anticipated Project Impact Ø Transition of training curriculum to institutes of learning Ø Improved capabilities of practitioners responsible for emergency management activities Ø Advanced educational path for disaster management professionals Ø More efficient and effective delivery of programs and projects in a disaster environment

24 Proposed Follow-on Work EM Training: Ø Develop content for each of 3 proposed POIs. Ø Deliver training courses to more stakeholders/end-users. Ø Modify content as needed to for specific groups. Ø Adapt to multiple formats for more accessibility (On-line training, train-the-trainer, regional/local short courses, etc) Ø Develop Course content and delivery mechanism for a Strategic Leadership Class UMD Graduate Curriculum: Ø Continue development of other Core Course concepts Ø Develop and offer more of these courses Ø Institutionalize as permanent course offerings Ø Provide as concentration specialty for multi-disciplinary graduate students Certifications: Ø Work to have PMI specialty certification in Disaster Management Ø Work to have IAEM focus area in Project Management