Association of Healthcare Internal Auditors. Spring Seminars. May 4-8, 2009 l Hilton Atlanta l Atlanta, Georgia

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1 Association of Healthcare Internal Auditors Spring Seminars May 4-8, 2009 l Hilton Atlanta l Atlanta, Georgia

2 2 Invitation to Attend Dear Colleague: On behalf of the Association of Healthcare Internal Auditors (AHIA), we invite you to join us for the 2009 Spring Seminars at the Hilton Atlanta in Atlanta, Georgia. This year s course offerings are Skills for the New Healthcare Internal Auditor, Foundations of ACL Concepts and Practices for Healthcare, and Intermediate ACL Concepts and Practices for Healthcare. We are sure you will find this year s seminars educational and worthwhile. This is a great opportunity for handson learning, case studies, and networking with auditors in the healthcare industry. Choose from: Foundations of ACL Concepts and Practices for Healthcare Skills for the New Healthcare Internal Auditor Data Analysis Techniques: An ACL Workshop Thank you for your continued support of AHIA. We look forward to seeing you in Atlanta! Sincerely, Kelly Nueske 2009 Spring Seminar Committee Chair About AHIA The Association of Healthcare Internal Auditors (AHIA) is an international organization dedicated to the advancement of the healthcare internal auditing profession, which includes auditing disciplines such as operational, compliance, clinical/medical, financial and information technology. For more information about AHIA or to become a member, please contact us at: AHIA W 44th Avenue, Suite 304 Wheat Ridge, CO , FAX: Schedule of Events Monday, May 4 Tuesday, May 5 ACL Foundations 8:00 AM 4:30 PM 8:00 AM 4:30 PM ACL Intermediate Basic Skills for New Healthcare Internal Auditor Wednesday, May 6 8:00 AM 12:00 PM 1:00 PM 4:30 PM 8:00 AM 4:30 PM Thursday, May 7 8:00 AM 4:30 PM 8:00 AM 4:30 PM Friday, May 8 8:00 AM 3:00 PM 8:00 AM 3:00 PM Registration Cost $ Foundations of ACL Concepts and Practices for Healthcare $ Skills for the New Healthcare Internal Auditor $ Data Analysis Techniques: An ACL Workshop

3 3 Foundations of ACL Concepts and Practices for Healthcare Monday Wednesday, May 4-6, :00 AM 4:30 PM Monday and Tuesday; 8:00 AM Noon Wednesday CPE: 20 l Subject Matter Area: Auditing l Learning Level: Basic This two and one-half day course introduces you to ACL in an interactive, hands-on learning environment. You will learn key data analysis concepts and the basics of working with ACL software. Examples used in class will illustrate how the software can add value to your audits in the healthcare industry. The activities are based on healthcare audit issues such as Medicare compliance, analysis of medication-dispensing-machine records, OIG s Work Plan, and maintenance of Charge Master information. The data files are populated with DRG codes, NDC drug formulary information, and procedure codes to make the learning experience as true-to-life as possible. One set of activities teaches you how to rapidly analyze vendor and employee files to identify possible excluded providers. What You Will Learn: Fundamentals Data concepts ACL basics Data analysis cycle Data Access Three stages of data access Creating tables to access data (includes: flat files, report files, Excel, ODBC, and dbase data) Displaying and filtering data Data Integrity Verification Verifying integrity Confirming control totals Checking for correct bounds Identifying missing items Identifying duplicates Testing for reliability Data Analysis Working with computed fields Isolating data Pro filing data Reordering tables Combining tables Reporting Results Creating a report from a view Advanced reporting Graphing results Using the log Documenting your analysis Who Should Attend Healthcare professionals including: Financial, Operational, and External Auditors; Information Systems Auditors and Audit Management; prospective ACL users. Prerequisites Participants should have a basic knowledge of Windows. Required Participants are required to bring a laptop. Course Method This is an instructor-led course in a classroom setting. For in-class activities, participants use the latest version of ACL. The class size supports individual attention and development. Presenter Michael Keiffer, CPA, CIAIA, CTATA, CISA, ACDA joined ACL in 2003 and has delivered ACL training and consulting with great success in North America, Europe, Asia, and the Middle East. Michael conducted audits for different departments at Avnet, a computer and electronics distribution company, and provided internal software training to their auditors. Prior to joining Avnet, Michael was a Senior Internal Auditor at a variety of financial institutions including American Express, Wells Fargo Bank, Bank One, Norwest Bank and First Interstate Bank. In these institutions, he conducted audits in operational areas including Tier II system review audits, bank online services, bank retail operations, lending reviews (both retail and commercial) trust operations and administration, and ACH operations. In addition, Michael conducted internal investigations for Bank One, and investigated several different types of bank fraud. His technical background extends to Windows NT, Windows XP, Lotus Notes, SAP, Oracle RMDS, Oracle, InfoBank, and Microsoft Office. He was a key player in the implementation and post-implementation review of an SAP installation at Avnet in their European markets. Michael has a Bachelor of Science in Accounting from Arizona State University. He is a CPA, CIA, and CISA. Michael became an ACDA in 2007.

4 4 Skills for the New Healthcare Internal Auditor Wednesday Friday, May 6-8, :00 AM 4:30 PM Wednesday and Thursday; 8:00 AM 3:00 PM Friday CPE: 24 l Subject Matter Area: Auditing l Learning Level: Basic Whether you are new to the healthcare industry or new to the audit profession, this course has something for you. This three-day course is designed to give the new healthcare auditor a thorough overview of the industry and the tools needed to be successful. The course will be led by practicing professionals within the industry, building on the foundational elements of our profession. It is designed to have both lecture style and hands-on practical experience. This course will begin by exploring, in depth, the many different facets of the revenue cycle. As new healthcare auditors, the revenue cycle can be very intimidating. This session will break the revenue cycle into manageable pieces and arm the new auditor with skills to begin auditing this crucial element of any risk model. The remaining two days will cover the major elements of the healthcare internal audit process. This will be done by taking each facet of an audit and presenting the conceptual background and associated contemporary methodologies needed to accomplish an audit. After each presentation, we will use a case study approach to put the resources just presented to practical application in a small group environment using role-playing and other techniques to simulate an actual audit. Attendees can look forward to learning about the following as well: Risk assessment Audit program development Detailed auditing and planning Sample selection methodologies Reporting formats Healthcare terminology & acronyms Who Should Attend Individuals with less than 12 months audit experience who are new to the healthcare industry Individuals with less than 12 months healthcare experience but new to the audit profession Nurse auditors. Prerequisites There are no prerequisites for this course. Course Method This is a live, instructor-led group course in a classroom setting focusing on case study with hands-on application. Presenters Day Egusquiza brings over 25 years experience in healthcare reimbursement, hospital business office operations, and contracting and compliance implementation. Her experience includes eight years as a director of a physician medical management billing service and, most recently, completed an integrated business office between a hospital and a large physician clinic. Ms. Egusquiza is a nationally recognized speaker on continuous quality improvement (CQI), benchmarking, redesigning, reimbursement systems and implementing an operational focus of compliance, both in hospitals and practices. She has been on the AAHAM National Advisory Council, HFMA National Advisory Council, is a past president of the Idaho HFMA Chapter, and recently received the lifetime achievement award. Kelly Nueske, RN, CPA, CMA, CIA is an internal audit and consulting manager and at LarsonAllen LLP. Formerly, the director of risk and regulatory with Allina Hospitals and Clinics Excellian project, Ms. Nueske has more than 20 years of experience in the healthcare field. Throughout her career, she has served in various management, compliance, and internal audit roles and is knowledgeable in hospital, pharmacy, physician, home care, hospice, and ambulatory operations. She has proven success in designing and implementing strategic initiatives focused on improving operational efficiency, maximizing revenue, and reducing cost. She also offers expertise in risk mitigation of electronic medical records systems implementation. She holds a BS in Accounting from the University of Wisconsin River Falls and a Masters of Business Administration Finance from the University of St. Thomas in Minneapolis, Minnesota. She has served as the chair of the AHIA education committee and currently serves on the AHIA Board of Directors. Mark Eddy, CPA, is a vice president in the internal audit department at HCA, based in Nashville, Tennessee. He is responsible for regulatory compliance audits, construction audits, national contract vendor audits, and corporate department audits. A Tennessee-licensed CPA, Mr. Eddy has more than 25 years experience with HCA, HealthTrust, Inc., and Columbia Healthcare. He is also currently serving on the AHIA Board of Directors. Debi Weatherford is the Director of Internal Audit for Piedmont Healthcare in Atlanta, Georgia. Ms. Weatherford has more than 20 years of experience in the healthcare field. She has served in various management, compliance and audit roles during her career. Ms. Weatherford contributed articles that were published in New Perspectives and is a frequent speaker at conferences. In addition, she is a member of the HCCA/AHIA focus group tasked to address compliance auditing and monitoring directives through white papers, articles and educational initiatives. Ms. Weatherford was the recipient of the AHIA award in 2008, is a member of the AHIA Membership & Awards Committee, and previously served on the AHIA Board of Directors in their Executive Officer Track, serving as Chair of AHIA in 2005.

5 5 Data Analysis Techniques: An ACL Workshop Wednesday-Friday, May 6-8, :00 PM 4:30 PM Wednesday; 8:00 AM 4:30 PM Thursday; 8:00 AM 3:00 PM Friday CPE: 20 l Subject Matter Area: Auditing l Learning Level: Intermediate This two-day course is designed for experienced ACL users. In an interactive, hands on environment you will learn how to integrate ACL commands and expressions to accomplish complex data analysis tasks. You will also practice planning and executing a data analysis project by working through a series of case studies. Through this case-study approach you will learn how to effectively use ACL in real-life situations and discover what it means to think with ACL. Learning Objectives By the end of this workshop, you will be able to: Apply ACL in a structured audit analysis process Identify project objectives in business and technical terms Apply the necessary steps to achieve project objectives Examine data elements and table structures Test control totals, bounds, completeness, uniqueness, data relationships, and reliability Evaluate data to reveal exceptions Who Should Attend Financial, Operational, and External Auditors; Information Systems Auditors and Audit Management. Required Participants are required to bring a laptop. Prerequisites Participants should have a basic understanding of Windows. No advance preparation is required. Course Method This is a group-live, instructor-led course in a classroom setting. For in-class activities, participants use the latest version of ACL. The class size supports individual attention and development. Presenter Michael Keiffer, CPA, CIAIA, CTATA, CISA, ACDA joined ACL in 2003 and has delivered ACL training and consulting with great success in North America, Europe, Asia, and the Middle East. Michael conducted audits for different departments at Avnet, a computer and electronics distribution company, and provided internal software training to their auditors. Prior to joining Avnet, Michael was a Senior Internal Auditor at a variety of financial institutions including American Express, Wells Fargo Bank, Bank One, Norwest Bank and First Interstate Bank. In these institutions, he conducted audits in operational areas including Tier II system review audits, bank online services, bank retail operations, lending reviews (both retail and commercial) trust operations and administration, and ACH operations. In addition, Michael conducted internal investigations for Bank One, and investigated several different types of bank fraud. His technical background extends to Windows NT, Windows XP, Lotus Notes, SAP, Oracle RMDS, Oracle, InfoBank, and Microsoft Office. He was a key player in the implementation and post-implementation review of an SAP installation at Avnet in their European markets. Michael has a Bachelor of Science in Accounting from Arizona State University. He is a CPA, CIA, and CISA. Michael became an ACDA in 2007.

6 6 General Information How to Register The preferred method for registration is the online secured registration form at Registrations will be accepted on the official registration form only. Photocopies of the form are acceptable. Acceptable methods of payment are check, money order, American Express, Discover, MasterCard, or VISA. A confirmation of registration will be ed to you upon receipt of your paid registration. Registrations will be accepted on a first-come, first-served basis, and the conference has a limited number of available slots. Therefore, we highly encourage you to confirm your registration with AHIA before making travel arrangements. Registration The AHIA discounted registration cost includes training materials, presentations, breakfast, lunch and breaks during each course. Nonmembers can take advantage of a special join and register offer to receive a discounted full-year membership in AHIA. Attire Attire for this educational meeting is business casual. As with most events, the temperature in different meeting rooms tends to vary. We recommend that you dress in layers to accommodate the variance in temperatures. Cancellation, Substitution & Refund Policy Registration cancellations prior to April 14 will incur no penalty. Cancellations from April 14 to April 21 are subject to a $50 cancellation fee. Cancellation notices must be sent in writing to the AHIA Executive Office. No refunds will be made on cancellations made after April 21 due to committed funds. Forfeited fees cannot be applied to future meetings due to IRS reporting requirements. Substitutions from within the same company are permitted at no additional cost if received by April 21. All substitutions must be made in writing and accompanied by a completed registration form. For more information regarding refund, complaint and program cancellation policies, please contact AHIA at 888-ASK-AHIA ( ). Professional Education Credits AHIA is registered with the National Association of State Boards of Accountancy as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credits. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sposors, 150 Fourth Avenue North, Suite 700, Nashville TN, ; ; In accordance with the standards of the National Registry of CPE Sponsors, CPOE credits have been granted based on a 50-minute hour. National Registry of CPE Sponsors ID Number Seminar Available CPE Credits: Skills for the New Healthcare Internal Auditor 24 credits Foundations of ACL Concepts and Practices for Healthcare 20 credits Intermediate ACL Concepts and Practices for Healthcare 20 credits Hilton Atlanta The Hilton Atlanta is 15 minutes from Hartsfield-Jackson International Airport, and within walking distance to the Georgia World Congress Center, Georgia Aquarium, CNN Center, Centennial Olympic Park, World of Coke, MARTA, The Mall at Peachtree Center, Philips Arena, 27 restaurants, and more. The Hilton Atlanta hotel offers 1,226 large, comfortable guest rooms and suites designed for comfort and productivity; they feature warm, rich tones and classic style. The Hilton Atlanta hotel also offers a variety of restaurants and outlets that provide customers plenty of dining options including two award winning restaurants - Nikolai s Roof and Trader Vic s. Guests can take advantage of a complete recreational menu including fitness center with saunas; outdoor swimming pool; padded, secure, outdoor running track; and tennis and basketball courts. Hilton Atlanta 255 Courtland Street NE Atlanta, GA Hotel Phone: (404) Hotel Fax: (404) Reservations: HHONORS Call Hilton Atlanta Reservations at HHONORS, request the Association of Healthcare Internal Auditors Seminar 2009 rate of $149 plus tax (single/double). The group rate will be honored three days pre/post based on availability. Reservations must be made by April 17, 2009, in order to receive the AHIA discounted room rate. However, please note that sleeping rooms are assigned on a first-come, firstserved basis and may sell out before April 17. You can also make reservations online at: AHC /index.jhtml Important Dates April 17, 2009 Registrations submitted AFTER this date will be assessed an additional $50. Hotel reservation cutoff. April 20, 2009 Cancellations must be submitted in writing before this date in order to receive a refund of registration fees minus $50. April 21, 2009 No refunds will be given after this date.

7 One registration form per attendee. Copy this form as needed. AHIA Spring Seminars Registration Form May 4-8, 2009 l Hilton Atlanta l Atlanta, Georgia l Name: First-time attendee? r Yes r No Name of Organization: Title: Mailing Address: City: State: Zip: Phone: Fax: Emergency Contact Name & Phone: Vegetarian Meals? r Yes r No Special Assistance Required: Registration forms must be postmarked or faxed on or before April 17, 2009 to receive the lower fee. Member Non-Member (please check only one) Before April 17 After April 17 Before April 17 After April 17 Foundations of ACL Concepts and Practices for Healthcare r $995 r $1,045 r $1,195 r $1,245 Skills for the New Healthcare Internal Auditor r $795 r $845 r $995 r $1,045 Data Analysis Techniques: An ACL Workshop r $995 r $1,045 r $1,195 r $1,245 Foundations of ACL Concepts and Practices for Healthcare AND Data Analysis Techniques: An ACL Workshop r $1,890 r $1,940 r $2,090 r $2,140 Join & Register Become an AHIA member ($200 value) at a discounted rate. r $185 Payment Information Total Membership Fee: Total Registration Fee: *Total Discount: Total Amount Enclosed: Don t forget to make your hotel reservations! HHONORS *Three or more registrants from the same organization, take a $35 discount off the registration fee for each registrant. All registration forms must be submitted at the same time. r Check r MasterCard r Visa r American Express r Discover Card Number: Exact Name on Card: Expiration Date: 3-Digit CVV Code: Signature: Return this form with payment to: AHIA l West 44th Avenue, Suite 304 l Wheat Ridge, CO Fax:

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