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1 QUESTION nhitiibin UI'IIVERSITY OF SCIENCE arm TECHI IOLOGY FACULTY OF MANAGEMENT SCIENCES DEPARTMENT OF MANAGEMENT QUALIFICATION: BACHELOR OF OFFICE MANAGEMENT 8v. TECHNOLOGY QUALIFICATION CODE: 07BOMT LEVEL: 6 COURSE CODE: AD6205 COURSE NAME: INFORMATION ADMINISTRATION 28 SESSION: JANUARY PAPER: PAPER 1 THEORY DURATION: 11/2 HOURS MARKS: 100 SECOND OPPORTUNITY EXAMINATION - PAPER EXAMINERIS) MS L BEUKES MODERATOR: W G KAISARA INSTRUCTIONS 1. Answer ALL the questions. 2. Write clearly and neatly. 3. Number the answers clearly. PERMISSIBLE MATERIALS 1. Examination Paper 2. ExaminationScript THIS QUESTION PAPER CONSISTS OF 6 PAGES (Including this front page)

2 SECTION A QUESTION 1 [10] Answer the following multiple choice questions by choosing the correct answer for each statement. Write down only the correct number and letter example: 1.1 A 1.1 FTP is a) conversation that takes place over the internet. b) Internet standard that permits users to upload 0) Transmits and receives documents over telephone lines. d) All of the above. and download files. 1.2 Token ring network a) a small version of the internet series of bits that function like a ticket. b) is a special 0) recognizes the efficiency and power of the internet. d) allows customers or suppliers to access part of its internet Which of the following Windows utility programs arranges pieces of files on your hard drive to allow for faster access? a) Disk Cleanup b) Task Manager 0) Error-checking d) Disk Defragmenter Incremental back-up is: a) Done at specified intervals b) To make back-ups c) A mirror image back-up. d) Done in a specialized format. of the entire hard drives of selected directories. Picture messaging services typically provide users with two options for sending and receiving messages, what are these two options? a) Send the text from your b) Send the picture from your mobile to another mobile device mobile to another mobile device 0) Send the text message from your mobile to an address in the world anywhere d) Send the picture from your mobile to an address anywhere in the world e) Both b and d f) Both a and c In a(n) network, each computer a) star b) bus o) ring d) hierarchical is connected to two others.

3 1.7 Give one use of computer communications? a) MMS b) IM 0) Groupware d) All of the above 1.8 Bluetooth is a network that transfer data to another Bluetooth device that must be within about a) 5 meters from each other b) 3 meters from each other c) 10 meters from each other d) 6 meters from each other 1.9 Any device that is connected to a network is called a a) client b) manager 0) server d) node 1.10 Electronic systems that transmit data over communications lines from one location to another are called a) transmission systems b) communications systems 0) microcomputer systems d) mainframe transmission systems QUESTION 2 [10] State whether the following statements are TRUE or FALSE Every computer has an operating system Each computer or device on the network is called a EDl File names in Windows are not case-sensitive 2.4 A MAN typically includes one or more LANs 2.5 In a network environment, a client provides resources for the servers 2.6 The term data communications system refers to electronic systems that transmit data over distances A client/server arrangement involves a Peer-to-Peer network Demodulation is the process of converting analog signals to digital A ring network links all nodes together in a circular bus The term bandwidth refers to the measurement of the capacity of the communication channel

4 QUESTION 3 [10] Write the following abbreviated terms in full. 3.1 BIOS 3.2 POST 3.3 GUI 3.4 NOS 3.5 DSL 3.6 RAM 3.7 GPS 3.8 MMS 3.9 FTP 3.10 TCP/IP QUESTION 4 [10] Fill in the Blank. Write down only the correct number and the statement: example The two major types of system software programs are utility programs and the 4.2 The of the operating system the computer system. enables users to communicate with 4.3 Using hard disk space to temporarily referred to as store data or instructions from RAM is 4.4 When a computer is booted, the components. checks the computer's 4.5 The Windows utility program that removes unnecessary files from the hard drive is called Electronic systems that transmit data over communications lines from one location to another are called systems. The technology promises to allow a wide variety of nearby devices to communicate with one another without any physical connection. 4.8 The concept of using your computer to connect with other computers resources is known as to share 4.9 Web sites. is the term used on the Internet to deliver and to locate 4.10 The term describes any device connected to a network.

5 W QUESTION 5 (60) Provide proper answers for the following questions List two (2) benefits of networking computers for a business. (4) List the functions of a communications software program. (3) 5.3 How is a carrier wave formed? (2) 5.4 An operating system is the most important software that runs on a computer. It manages various resources of the computer and allows you communicate with the computer. Without an operating system, a computer is useless. Answer the following questions in detail; Briefly outline the functions performed by the operation systems (9) The function of memory management is to optimise the use of RAM, briefly describe virtual memory concept and outline the steps in how a computer might use virtual memory (5) Some networks are network operating systems and needs to be administered by a network administrator, in this view answer the following questions: Define the term network operating system (2) State the functions of a network administrator (2) 5.7 Today multi tasking operating systems are the norm as they enable a single user to work with two or more programs at once. Discuss the following terms under multi tasking operating systems: Pre-emptive multi-tasking (3) Multi-processing (3) Multi-user operating system (3) The process of starting a computer is known as booting. Explain briefly two ways in which a computer boots; (4) Discuss the three classifications of networks, and provide their differences in terms of area coverage (6) 5.10 One of the advantages of share a network is that users can share software. Name and describe the two types of license available to ensure the sharing of software. (4) 5.11 Discuss the Operating System in detail by defining and providing its functions. (10)

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