Designing Internet Commerce and Content Networking Architectures
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1 1346_06_2000_c2_sec1 11 Designing Internet Commerce and Content Networking Architectures Session 2
2 Agenda ngle te Architecture: Douglas Gourlay Global Server Load Balancing: Eliot Lear Content Distribution Networks: Tony Lapolito Server Load Balancing Technologies: Sean Hull Multi-homed BGP Design: Alvaro Retana Multi-te Architecture: Douglas Gourlay 3 Housekeeping Lunch is in the Meal Tent Restrooms and phones Audio tapes available for purchase at the ARC Audio Tapes booth near registration Please turn off/silence cell phones and pagers Please remember to fill out your evaluations and turn them in to a room attendant at the end of the day! 4
3 E-Commerce Architecture Douglas Gourlay Lead Architect, E-Commerce Solutions 1346_06_2000_c2_sec1 55 Tenets of IC Design Availability Security Manageability Scalability 6
4 Tenets of IC Design Availability Security Manageability Scalability 7 Measuring Availability Availability Downtime Per Year (24x7x365) % 3 days, 15 hours, 36 minutes % 1 day, 19 hours, 48 minutes % 8 hours, 46 minutes % 4 hours, 23 minutes % 53 minutes % 5 minutes Unplanned and Planned Downtime 8
5 E-Commerce Downtime - Revenue Loss Daily internal revenue Lost revenue revenue per hour as of 1/15/99 of downtime (assume 20% revenue loss) $2,700,000 $22,500 $10,000,000 $91,320 $20,000,000 $182,640 $33,000,000 $274,980 as Internet sales pass $3.2 trillion by 2003, firms will see some of their electronic systems collapse under new and unpredictable load. Source: Forrester Research Tenets of IC Design Availability Security Manageability Scalability 10
6 Is Your te Safe? Web te Auction site Online Retail site Online Trading site Outage 2/8/00: 1-hour outage Coordinated denial of service attack 2/8/00: te traffic blocked Coordinated denial of service attack 2/9/00: 1 hour of disrupted service Coordinated denial of service attack 11 Tenets of IC Design Availability Security Manageability Scalability 12
7 Tenets of IC Design How long does it take to get to a collocation site during rush hour? Manageability 13 Tenets of IC Design Availability Security Manageability Scalability 14
8 Scaling According to Chris Dodds, CFO Charles Schwab Inc. In 1996 we had 3 Web Servers In 1998 we had 160 Web Servers In 1999 we had over 800 Web Servers E-CFO Magazine, April E-Commerce Evolution Relationship Management Integrated Ordering te Personalization Integrated Customer Service Digital Communities Electronic Marketplaces Old Way Handwritten P.O.s FY Online Information Web Presence Online Ordering Order Placement Pricing Supplier Integration Order Status 96/97 97/98 98/99 99/00 16
9 Components E-Commerce te Customers Targeted, real-time information High performance, transactional system Geographic reach Management Legacy Integration Web Servers Content Caching Server Load Balance Geographic Load Balance Routed Front-end Scalability Availability Internet Stateful Security Intrusion Detection Security 17 Edge Routing Colo EBGP EBGP IBGP Gigabit Fast Ethernet Backup Links 18
10 Edge Routers BGP4 for load balancing and failover to secondary ISP QoS when allowing multiple services through ingress circuit Security with firewall feature set Shunning of denial of service attacks when coupled with Cisco Secure IDS. 19 Layer-3 Switching (Edge only) BGP Routing Updates Web Servers Switch or VLAN Database Servers 20
11 Layer-3 Switching (Edge only) BGP Routing Updates Web Servers Switch or VLAN Database Servers 21 Layer-3 Switching (Edge only) BGP Routing Updates X Web Servers Switch or VLAN Database Servers 22
12 Layer-3 Switching (Edge only) BGP Routing Updates X Web Servers Switch or VLAN Database Servers 23 Layer-3 Switching (2 ISPs) BGP Routing Updates Interior Routing Protocol Gigabit Fast Ethernet Backup Links Web Servers Switch or VLAN Database Servers 24
13 Layer-3 Switching (2 ISPs) Gigabit Fast Ethernet Backup Links BGP Routing Updates X Interior Routing Protocol X Web Servers Switch or VLAN Database Servers 25 Layer-3 Switching (Many ISPs) EBGP Routing Updates ISP3 ISP4 ISP5 ISP6 ISP7 ISP8 IBGP Routing Updates Web Servers Switch or VLAN Database Servers 26
14 Layer-3 Switching (Many ISPs) ISP3 ISP4 ISP5 ISP6 ISP7 ISP8 Web Servers Switch or VLAN Database Servers 27 Layer-3 Switching (Many ISPs) ISP3 ISP4 ISP5 ISP6 ISP7 ISP8 Web Servers Switch or VLAN Database Servers 28
15 Features on Core Switching Multimodule EtherChannel on 6500 so we avoid systemic Spanning Tree outages Integrated L3 switching enables fullmesh design architecture Multiple SPAN sessions allows- Intrusion Detection System Sniffer/ Protocol Analyzer RMON probes 29 Sample Application Architecture External Internal DMZ External External Connections Process, Knowledge, and Development Enablers App Servers, Workflow, 3 rd Party Apps,... Entitlement / User Mgmt. Meta Partners Suppliers Internet Internet Integration Middleware, EAI, Legacy Access, Pre-Req s Web Services Internet Customers ERP Data Sources Web Customers, Partners, Employees, Suppliers Content Management Search Authoring Manage / Publish 30
16 Persistence Problem Hey, Let s where buy some did my grocery groceries! list go? Anne IP: Internet HTTP SSL 31 Solving the Persistence Problem SSL Sticky I Let s love buy shopping some on groceries! the web! Internet Anne IP: SSL Session ID:4 SLB Tracks SSL ID # Issues: IE 5.0 SSL Timeout Performance All Traffic must be SSL HTTP SSL 32
17 Solving the Persistence Problem Cookie Sticky I Let s love buy shopping some on groceries! the web! Internet Anne IP: Cookie Server SLB Tracks cookie info Issues: Performance Maintenance Only for Clear Text HTTP HTTP SSL 33 Solving the Persistence Problem HTTP Redirection I Let s love buy shopping some on groceries! the web! Internet Anne IP: Redirect to www4.grocery.com Issues: Maintenance DNS Server must have all domain names Bookmarks on Web Browser www4.grocery.com HTTP SSL 34
18 Solving the Persistence Problem Redesign the te I Let s love buy shopping some on groceries! the web! Internet Anne IP: Session Persistenc e Agent Backend Database holds state information HTTP SSL 35 Accelerated Server Load Balancing Partner Accelerated Server Load Balancing!!!!! 36
19 Content Verification Partner CVS Web Page Content Verification X 37 Content Verification Partner CVS HTTP 404 D-HTML X 38
20 Content Verification Partner 500 TPS 50 TPS CVS HTTP 404 D-HTML X 39 Content Verification Partner CVS X HTTP Request HTTP Response Evaluation Server Control 40
21 Content Verification Partner CVS HTTP Request HTTP Response Evaluation Server Control 41 Implementing Security on E-Commerce te Partner 1- Route Filter/ACL 2- Wire Rate EX-ACL 3- Per Virtual Port Assignment on SLB 4- Private VLAN on 6K 5- SQLNET, ODBC, JDBC 6- IDS on promiscuous ports of switches 42
22 Security Features Use Route Filters and MD5 Route Authentication on Edge Use Extended ACLs on L3 Switches Use Per Virtual Server Port Mapping and SYN flood on SLB Use Isolated Private VLAN on C6K Good IDS location is backend before firewall!!! 43 Managing the Remote te Partner X HDD Images Tape Archival Async Console 44
23 Managing the Remote te Partner HDD Images Tape Archival Async Console 45 Out-of-band Management Tape Archival Backup HDD Imaging Server Network Management SSH and per-user ACL 46
24 High Availability Solution Colo ISP 2 Server Load Balancer PIX Firewall OOB Mgmt Back End Switches Database Servers Network Backup 47 Non-redundant Solution Colo ISP 2 Server Load Balancer PIX Firewall OOB Mgmt Back End Switches Parallel Database Servers Network Backup 48
25 ngle te Application Architecture Web Servers Transaction Application Servers Database Servers 49 Thanks Douglas Gourlay 50
26 1346_06_2000_c2_sec1 51
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