Ruckus WirelessTM ZoneFlexTM n Wireless Bridge User Guide Part Number rev C Published October 2011

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1 Ruckus Wireless TM ZoneFlex TM n Wireless Bridge User Guide Part Number rev C Published October

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3 Contents About This Guide Document Conventions i Related Documentation ii Documentation Feedback ii 1 Introducing the ZoneFlex Wireless Bridge Unpacking the ZoneFlex Wireless Bridge Package Contents Before You Begin Prepare the Required Hardware and Tools Get to Know the Hardware Features Installing the Wireless Bridge Before You Begin Preparing for Installation Summary of Configuration Tasks What You Will Need Point to Point Bridge Configuration Point to Multipoint Configuration Physical Installation Prepare the Required Hardware and Tools Determine the Optimal Mounting Location and Orientation Become Familiar with the Installation Components Decide How You Will Supply Power to the Wireless Bridge Attaching the Mounting Brackets Mounting the Wireless Bridge Mounting and Connecting the External Antenna (Optional) Optimizing the Distance, Orientation and Channel Setting the Distance Aiming Channel Optimization i

4 Verifying the Connection Navigating the Web Interface Logging Into the Web Interface Navigating the Web Interface Monitoring the Wireless Bridge Status Monitoring the Wireless Link Monitoring the Local Bridge Monitoring the Peer Device Monitoring Quality of Service Settings Configuring the Wireless Bridge Configuring Wireless System Settings Wireless Link Configuration Settings Configuring Bridge Settings Configuring Wireless Security Role Reversal Configuring Quality of Service Settings Configuring Global QoS Settings ToS Classification Dot1p Classification Dot1p Marking Configuring LAN Ports Working with 802.1X on Wired Ethernet Ports Working with Port-Based VLANs Managing the Wireless Bridge Managing Firmware Upgrades Upgrading Manually via the Web Upgrading Manually via FTP or TFTP Upgrading Manually Using a Local File Scheduling Automatic Upgrades Scanning for Interference Changing the Administrative Login Settings Enabling Other Management Access Options ii

5 Viewing FlexMaster Management Status Pointing the bridge to FlexMaster Configuring the Bridge for SNMP Management Enabling Logging and Sending Event Logs to a Syslog Server Sending a Copy of the Log File to Ruckus Wireless Support Saving a Copy of the Current Log to Your Computer Rebooting the Wireless Bridge Resetting the Wireless Bridge to Factory Defaults Running Diagnostics Index iii

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7 About This Guide About This Guide This guide describes how to install, configure, and manage the Ruckus Wireless TM ZoneFlex TM n Wireless Bridge. This guide is written for those responsible for installing and managing network equipment. Consequently, it assumes that the reader has basic working knowledge of local area networking, wireless networking, and wireless devices. NOTE: If release notes are shipped with your product and the information there differs from the information in this guide, follow the instructions in the release notes. Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at: Document Conventions Table 1 and Table 2 list the text and notice conventions that are used throughout this guide. Table 1. Text Conventions Convention Description Example monospace monospace bold default font bold Represents information as it appears on screen Represents information that you enter Keyboard keys, software buttons, and field names [Device name]> [Device name]> set ipaddr On the Start menu, click All Programs. italics Screen or page names Click Advanced Settings. The Advanced Settings page appears. i

8 About This Guide Table 2. Notice Conventions Icon Notice Type Description Information Caution Warning Information that describes important features or instructions Information that alerts you to potential loss of data or potential damage to an application, system, or device Information that alerts you to potential personal injury Related Documentation In addition to this User Guide, each ZoneFlex 7731 Wireless Bridge documentation set includes the following: Installation Guide: Provides essential installation and configuration information to help you get the wireless bridge up and running within minutes. Online Help: Provides instructions for performing tasks using the wireless bridge s Web interface. The online help is accessible from the Web interface. Release Notes: Provide information about the current software release, including new features, enhancements, and known issues. Documentation Feedback Ruckus Wireless is interested in improving its documentation and welcomes your comments and suggestions. You can your comments to Ruckus Wireless at: docs@ruckuswireless.com When contacting us, please include the following information: Document title Document part number (on the cover page) Page number (if appropriate) For example: Ruckus Wireless ZoneFlex n Wireless Bridge User Guide Part number: Page 88 ii

9 1 Introducing the ZoneFlex Wireless Bridge In This Chapter Unpacking the ZoneFlex Wireless Bridge Before You Begin Get to Know the Hardware Features The ZoneFlex 7731 is the first n smart Wi-Fi backhaul system that delivers fast and reliable connectivity across long distances. The ZoneFlex 7731 integrates a stateof-the-art, dual-polarized smart antenna with the performance advantages of the n standard to provide consistent performance at ranges up to 15 kilometers. Operating in the 5GHz band, the ZoneFlex 7731 supports data rates up to 190 Mbps at 1.5 kilometers, and up to 50 Mbps at 10 km (LoS). The ZoneFlex 7731 features simple installation, automatic pairing and intuitive aiming and configuration procedures so that you can bridge two or more networks together quickly and efficiently. 1

10 Introducing the ZoneFlex Wireless Bridge Unpacking the ZoneFlex Wireless Bridge Unpacking the ZoneFlex Wireless Bridge 1. Open the Wireless Bridge package, and then carefully remove the contents. 2. Return all packing materials to the shipping box, and put the box away in a dry location. 3. Verify that all items listed in Package Contents below are included in the package. Check each item for damage. If any item is damaged or missing, notify your authorized Ruckus Wireless sales representative. Package Contents Each ZoneFlex 7731 package contains the following: ZoneFlex 7731 Point to Multipoint Wireless Bridge PoE injector box (excluded in some SKUs) Power adapter box (SW DC48V/0.42A AC V) for the PoE injector (excluded in some SKUs) Mounting kit (see Mounting Kit Contents for details) Bag containing bottom Wireless Bridge cover and related accessories (see Bottom Cover and Accessories for details) Service Level Agreement / Limited Warranty Statement Regulatory Statement This Getting Started Guide WARNING: The Ruckus Wireless PoE injector and power adapter (if supplied with your Wireless Bridge) are for indoor use only. Never mount the PoE injector and power adapter outdoors with the Wireless Bridge. 2

11 Introducing the ZoneFlex Wireless Bridge Unpacking the ZoneFlex Wireless Bridge Mounting Kit Contents Each mounting kit contains: Dynamic bracket Static bracket Steel clamps (2 pieces) Hex bolts (2 pieces) Flat washers (4 pieces) Split lock washers (4 pieces) Thumb screws (2 pieces) Machine screws (4 pieces) Wall anchors (2 pieces) Figure 1. Mounting kit contents Dynamic bracket Static bracket Steel clamp (2 pieces) Hex bolt (2 pieces) Flat washer (4 pieces) Split lock washer (4 pieces) Thumb screw (2 pieces) Machine screw (4 pieces) Wall anchor with metal cone and hex nut (2 pieces) 3

12 Introducing the ZoneFlex Wireless Bridge Unpacking the ZoneFlex Wireless Bridge Bottom Cover and Accessories Each bottom cover accessory bag contains: Bottom cover of the Wireless Bridge DC terminal block 20mm x 30mm sealing strips (2 pieces) Sealing plug White P-clip cable clamps (2 pieces - 1 large, 1 small) Machine screws (2 pieces) Machine screws with washers (3 pieces) Figure 2. Bottom cover and accessory package contents Bottom cover DC terminal block Sealing Plug Sealing Strip (2 pieces) White P-clip cable clamp Machine screw (2 pieces) Machine screw with O-ring and washer (3 pieces) 4

13 Introducing the ZoneFlex Wireless Bridge Before You Begin Before You Begin Prepare the Required Hardware and Tools You must supply the following tools and equipment: A notebook or desktop computer running Windows (2000/XP/Vista/7) with one Ethernet card installed 6mm flathead screwdriver 6mm Phillips screwdriver 10mm ratchet wrench 3mm Phillips screwdriver (if you will be using DC power) Electric drill with 8mm drill bit (if mounting on a flat surface) NOTE: At the beginning of each procedure, this guide lists the specific tools, accessories, and equipment that you will need to complete the procedure. Get to Know the Hardware Features Figure 3 identifies the Wireless Bridge features that are relevant to the installation and mounting instructions that this guide provides. Before you begin the installation process, Ruckus Wireless recommends that you become familiar with these features. Figure 3. Wireless Bridge LEDs and bottom connectors

14 Introducing the ZoneFlex Wireless Bridge Get to Know the Hardware Features Table 1. LEDs and bottom panel connectors No Label Description 1 LEDs See LED Colors and What They Mean below for more information. 2 RJ45 LAN port that supports Power over Ethernet (PoE) and 10/ 100/1000 Mbps network connections. 3 Reset Using a pointed object (for example, a pen), press this button to restart the Wireless Bridge or to restore it to factory default settings: To restart the Wireless Bridge, press the Reset button once. To restore the Wireless Bridge to factory defaults, press and hold the Reset button for six (6) seconds. WARNING: Restoring the Wireless Bridge to factory default settings removes all configuration changes that you have made. These include the IP address, password, access control list, and wireless settings. Returning the configuration of these features to their factory default settings may result in network connectivity issues. 4 12V DC In addition to PoE, you can also use DC power (from a battery, for example) to supply power to the Wireless Bridge. 5 Aiming Button Press this button to set the Wireless Bridge to Aiming Mode. When Aiming Mode is set, the LEDs can be used to determine signal strength. See Aiming Mode for more information. 6

15 Introducing the ZoneFlex Wireless Bridge Get to Know the Hardware Features LED Colors and What They Mean The ZoneFlex 7731 Wireless Bridge includes 6 dual color LEDs. The LEDs function in two modes, normal operation mode and aiming mode. Figure 4. LED Indicators LED 6 LED 5 LED 4 LED 3 LED 2 LED 1 For Normal Operation Mode LED states and what they indicate, refer to Table 2. For Aiming Mode LED states and what they indicate, refer to Table 3. Normal Operation Mode In Normal Operation Mode, the WLAN LED indicator is off when disconnected, flashing green while connecting and solid green when a connection has been established. Table 2. LED LED 1 (AIM/PWR) Normal Operation Mode LED indicators Meaning Solid Green = Power on Off = Power off LED 2 (LAN) LED 3 (WLAN) LED 4 (ROLE) LED 5 & 6 (P0 and P1) Solid (Green / Orange / Yellow) = Link Up Blinking (Orange / Green) = Activity Off = Link Down Green = Gigabit Ethernet (10/100/1000) full/half duplex Orange = Fast Ethernet (10/100) full/half duplex Yellow = Ethernet full/half duplex Solid Green = Associated Blinking Green = Not Associated Off = Radio Off Solid Yellow = This unit is the Root Bridge Off = This unit is the Non-Root Bridge Alternating Blinking = Provisioning in process, role is unknown Simultaneous Blinking = Provisioning complete; reboot pending 7

16 Introducing the ZoneFlex Wireless Bridge Get to Know the Hardware Features Aiming Mode In Aiming Mode, LED 1 indicates that the Wireless Bridge is in Aiming Mode. LED indicators 2-6 are used together to indicate signal strength, and should be read from bottom to top (the higher the LEDs go, the stronger the signal). Table 3. Aiming Mode LED indicators LED Meaning LED 6 Signal strength 5 LED 5 Signal strength 4 LED 4 Signal strength 3 LED 3 Signal strength 2 LED 2 Signal strength 1 LED 1 (AIM/PWR) Solid Yellow = Aiming Mode (RSSI >= 5) Solid Green = Normal Operation Mode Off = Off In Aiming Mode, each LED has three states to represent different values. Solid yellow indicates the highest value, flashing yellow indicates medium value and off indicates the lowest value. If all six LEDs are solid yellow, the Wireless Bridge has the strongest signal possible. If some LEDs are flashing yellow or off, reposition the Wireless Bridge to achieve a better signal. For more detailed information on signal strength levels, see RSSI values of LED indicators on page 50. Push Buttons The ZoneFlex 7731 includes two push buttons: A recessed factory default reset button (located inside the bottom panel) A large blue Aiming button that sets the bridge to Aiming Mode (located on the outside of the unit) To reset the unit to its factory defaults, press and hold the Reset button for six (6) seconds. Press and hold the blue Aiming button for four (4) seconds to initiate aiming between the Root and Non-Root Bridges. CAUTION: Resetting the ZoneFlex 7731 to its factory defaults will result in loss of all configuration settings, including the provisioning (pairing of the Root and Non-Root Bridge) settings. If you do need to reset a ZoneFlex 7731 to defaults, you will need to reprovision the bridge. In factory default state, the role of all 7731 units is Root Bridge. Therefore, running the factory default procedure on any ZoneFlex 7731 results in that unit becoming unreachable on the non-root bridge default IP address ( ). 8

17 Introducing the ZoneFlex Wireless Bridge Get to Know the Hardware Features External Antenna Connectors The ZoneFlex 7731 Wireless Bridge includes one purpose designed internal directional antenna. If you want to extend the range of your wireless network, you can connect an external high gain 5GHz patch antenna to the two standard N-type external antenna connectors on the top panel of the Wireless Bridge. The antenna must have a gain of less than 23dBi to comply with FCC and CE regulations. For more information, refer to Mounting and Connecting the External Antenna (Optional) on page 47. Figure 5. The antenna connectors are protected by metal caps Metal Cap 9

18 Introducing the ZoneFlex Wireless Bridge Get to Know the Hardware Features 10

19 2 Installing the Wireless Bridge In This Chapter Before You Begin Preparing for Installation Physical Installation Mounting the Wireless Bridge Optimizing the Distance, Orientation and Channel Verifying the Connection Before You Begin The Ruckus Wireless ZoneFlex n wireless bridge provides a reliable, high speed wireless bridge connection between networks that is easy to install and maintain. If you purchased two ZoneFlex 7731 units for a single point-to-point wireless link, the two units are shipped in pre-configured pairs so that you do not need to manually configure the units prior to installation. Simply install the root bridge at the edge of your core network, install the non-root bridge at the edge of the network you want to bridge, aim the pair, and you re done. CAUTION: In factory default state, the role of all 7731 units is Root Bridge. Therefore, running the factory default procedure on any ZoneFlex 7731 results in that unit becoming unreachable on the non-root bridge default IP address ( ). For the quickest setup instructions, refer to the Installation Guide that came with your ZoneFlex 7731 unit(s). Before starting with the installation, make sure that you have the required items for the installation ready. 11

20 Installing the Wireless Bridge Preparing for Installation Preparing for Installation This section describes the configuration procedures required before you proceed to mount the ZoneFlex 7731 wireless bridge units in their permanent locations. These tasks should be performed prior to connecting any ZoneFlex 7731 to your live network. Summary of Configuration Tasks If you have purchased the standard two unit package, the Root Bridge and Non-Root Bridge will have already been preconfigured at the factory. Therefore, you will only need to access both units and set the Country Code prior to installation (unless your country is United States, in which case, Country Code is also preconfigured), then you can go directly to Physical Installation. If you have purchased a single wireless bridge, to expand your network to a point to multipoint configuration, or replaced one of the units, or have decided to reset the units to factory defaults for any reason, the following tasks should be performed prior to physical installation: 1. Provision one ZoneFlex 7731 as the Root Bridge, and the remaining units as Non- Root Bridges. 2. Access the wireless bridge Web interface using an administrative computer. 3. Set the country code to your current location. 4. Change other configuration settings (optional). 5. Verify association between the Root and Non-Root bridges. NOTE: If you purchased your wireless bridge in the United States, the country code is fixed to United States at the factory and is not user configurable. If not, you must set the country code to your location prior to mounting to ensure compliance with national regulatory requirements. CAUTION: If changing the Country Code over the air, you will need to configure the remote units first followed by the local unit, to avoid loss of connectivity. In addition to setting the country code (required), the following optional configuration settings may be changed at this time: Change the device names, SSID, shared secret, user names and passwords Manually assign static IP addresses Enable SNMP or FlexMaster network management Configure security settings Configure management VLAN 12

21 Installing the Wireless Bridge Preparing for Installation To customize any of these settings before deploying the bridge pair, you will need to connect an administrative computer directly to each ZoneFlex 7731, and provide power using either DC power or Power over Ethernet before you can access the Web interface. The default IP addresses for the Root and Non-Root Bridge are as follows: Root Bridge: Non-Root Bridge: CAUTION: In factory default state, the role of all 7731 units is Root Bridge. Therefore, running the factory default procedure on any ZoneFlex 7731 results in that unit becoming unreachable on the non-root bridge default IP address ( ). What You Will Need Before starting with the configuration tasks, make sure that you have the following requirements ready: An administrative computer running Microsoft Windows (2000/XP/Vista/7) Microsoft Internet Explorer (6.0 or later) or other browser (e.g., Firefox, Chrome) installed on the administrative computer Two Ethernet cables (Cat-5e or better) PoE injector (if not supplied with the Wireless Bridge, you can purchase a third party 802.3af-compliant PoE injector or switch) 6mm Phillips screwdriver If you are planning to power the Wireless Bridge using a 12v DC connection, you will also need the following: One 3.1mm-3.3mm UL1185 (80, 300V) single shielded DC cable 12v DC, 1A DC power source (for example, a battery) 3mm Phillips screwdriver Point to Point Bridge Configuration The following section provides instructions for configuring two ZoneFlex 7731 wireless bridges for point to point bridging. If you will be deploying more than one Non-Root Bridge, Ruckus Wireless recommends first completing the Point to Point Bridge configuration, before proceeding to Point to Multipoint Configuration on page

22 Installing the Wireless Bridge Preparing for Installation CAUTION: Do not attempt to access the Web interface of two ZoneFlex 7731 units at the same time by connecting both to the same Layer 2 switch or to the same broadcast domain on a live network. This will cause a network loop, which can disrupt your entire network. Step 1: Supply Power to the Wireless Bridge This procedure assumes that you will be using Power over Ethernet for the preinstallation configuration, even if you plan to use DC power in the final deployment. For DC power setup, see Use DC Power on page 33. NOTE: You only need to connect one type of power source at this point, even if you are planning to use both PoE and DC power in your final deployment. Use Power Over Ethernet 1. Take out the PoE injector and the power adapter from the Wireless Bridge package. 2. Obtain two Ethernet cables. 3. Connect one end of one Ethernet cable to the AP/BRIDGE port on the PoE injector, and then connect the other end to the RJ45 port on the ZoneFlex Connect one end of the other Ethernet cable to the NETWORK port on the PoE injector. 5. Connect the power jack to the DC 48V IN connector on the PoE injector, and then plug the power adapter into a power source. The single LED on the PoE injector turns red. 6. Check the power LED on the ZoneFlex 7731 to ensure power is being supplied to the bridge. Figure 6. Connect the Ethernet cables and power adapter to the PoE injector To Bridge To Admin Computer To AC Power Source 14

23 Installing the Wireless Bridge Preparing for Installation You have completed connecting the Wireless Bridge to a PoE power source. Step 2: Auto Provision the Root and Non-Root Bridges The first configuration task (after you have supplied power) involves provisioning one ZoneFlex 7731 as the Root Bridge and the others as Non-Root Bridges. Two methods are available: Auto Provisioning Manual Provisioning Auto Provisioning When in factory default state, you can designate one ZoneFlex 7731 as a Root Bridge and another as a Non-Root Bridge by simply providing power to both units and connecting them directly to each other with an Ethernet cable. This Auto Provisioning process chooses the device with the lower MAC address and provisions it as the Root Bridge, while the device with the higher MAC address is automatically provisioned as the Non-Root Bridge. If you want to have more control over which is the Root and Non-Root Bridge, you should choose Manual Provisioning. Auto provisioning can only be performed on two ZoneFlex 7731 units - if you will be using more than two, you will need to manually provision the third unit. To Auto Provision two ZoneFlex 7731 Wireless Bridges 1. Provide power to both bridges and connect them together directly via an Ethernet cable (you can power up and then connect, OR connect and then power up both units). 2. The LAN LED on both units (LED 2) should be solid green, indicating that the units are connected to each other. At this point, if both units have been reset to factory defaults, neither has yet been provisioned as Root or Non-Root. 3. Once both units are powered on and physically connected, LED 5 and 6 (labeled P0 and P1) on both units begin alternately blinking, indicating that the role is unkown and provisioning is in process. This process takes about 10 to 20 seconds. 4. Simultaneous rapid blinking of these two LEDs indicates that provisioning is complete. 5. After provisioning is complete, LED 4 (ROLE) indicates which unit is the Root and Non-Root unit. The ROLE LED is solid yellow for the Root Bridge while the Non- Root Bridge s ROLE LED is OFF. 6. Take note of which unit is the Root Bridge and which is the Non-Root Bridge. 7. When the auto provisioning process is complete, you must reboot both units. A reboot is triggered by disconnecting the Ethernet cable. 8. During the reboot only the bottom LED, PWR is lit. Once the reboot completes you will see activity on the WLAN LED, indicating wireless communication between the pair. 15

24 Installing the Wireless Bridge Preparing for Installation You have completed auto provisioning the Root and Non-Root Bridge pair. Figure 7. Auto Provisioning a Root Bridge and a Non-Root Bridge PoE Injector Connect Directly via Ethernet Cable to Auto Provision PoE Injector To AC Power Source To AC Power Source Step 3: Prepare the Administrative Computer NOTE: The following procedure is applicable if the administrative computer is running Windows XP or Windows If you are using a different operating system, refer to the documentation that was shipped with your operating system for information on how to modify the computer s IP address settings. 1. On your Windows XP or Windows 2000 computer, open the Network Connections (or Network and Dial-up Connections) control panel according to how the Start menu is set up: On Windows XP, click Start > Control Panel > Network Connections. On Windows 2000, click Start > Settings > Network Connections. 2. When the Network Connections window appears, right-click the icon for Local Area Connection, and then click Properties. NOTE: Make sure that you configure the Local Area Connection properties, not the Wireless Network Connection properties. 3. When the Local Area Connection Properties dialog box appears, select Internet Protocol (TCP/IP) from the scrolling list, and then click Properties. The Internet Protocol (TCP/IP) Properties dialog box appears. 16

25 Installing the Wireless Bridge Preparing for Installation 4. Write down all of the currently active network settings. You will need this information later when you restore your computer to its current network configuration. 5. Click Use the following IP address, and then configure the IP address settings with the values listed in Table 4. For a sample configuration, refer to Figure 8. Table 4. Configure your computer s IP address settings IP address (or any address in the x network with the exception of and which will be used by the bridges) Subnet mask You can leave the Default Gateway and DNS fields blank. 6. Click OK to save your changes and close the TCP/IP Properties dialog box. 7. Click OK again to close the Local Area Connection Properties dialog box. Windows saves the IP address settings that you have configured. Your admin computer is now ready for direct connection with the ZoneFlex Figure 8. Sample configuration in the Internet Protocol (TCP/IP) Properties dialog box Step 4: Connect the Wireless Bridge to the Admin Computer If you have not already done so, connect the admin computer to the ZoneFlex 7731 using an Ethernet cable, or two Ethernet cables and a PoE injector if you are using Power over Ethernet (see Use Power Over Ethernet on page 14). 17

26 Installing the Wireless Bridge Preparing for Installation Step 5: Log In to the Web Interface 1. Open a Web browser window from the admin computer. 2. In the address or location bar, type the following address: Root Bridge: Non-Root Bridge: 3. Press <Enter> on the keyboard to connect to the Wireless Bridge s Web interface. A security alert message appears. 4. Click Yes or OK (depending on the browser) to continue. The Wireless Bridge s login page appears. Figure 9. The ZoneFlex Wireless Bridge login page 5. In User name, type super. 6. In Password, type sp-admin. 7. Click Login. The Web interface appears, displaying the Status > Wireless page. 18

27 Installing the Wireless Bridge Preparing for Installation Figure 10. Ruckus ZoneFlex 7731 Wireless Bridge Status :: Wireless page 8. Continue to Step 6: Change the Country Code. Step 6: Change the Country Code Change the Country Code setting to your location and reboot the bridge for updates to take effect. CAUTION: If changing the Country Code after the units have been mounted, you will need to configure the remote units first followed by the local unit, to avoid loss of connectivity. NOTE: If you purchased the Wireless Bridge in the United States, this value is fixed to United States at the factory and is not user configurable. If you purchased the Wireless Bridge outside of the United States, verify that the value is set to your country or region. Selecting the correct country code ensures that the Wireless Bridge uses only the radio channels allowed in your country or region. To set the country code to your location: 1. On the Configuration > Wireless page, select your location from the Country Code menu. 2. The following warning message appears: 19

28 Installing the Wireless Bridge Preparing for Installation Figure 11. Country code warning message 3. Click OK to continue. 4. A reboot initiates immediately, and the Reboot in Progress screen is displayed. Figure 12. Reboot in progress 5. When the reboot is completed, log in again to continue making configuration changes. 6. You have completed setting the Country Code. Repeat this procedure for each bridge. Note that if the bridges are not set to the same country code, they may be unable to communicate due to different channels available. Continue to Step 7: Verify Association between the Bridges. Step 7: Verify Association between the Bridges Once the initial configuration procedures have been completed, verify that your Wireless Bridges have associated with one another. If no association has been established, the following will be displayed: 20

29 Installing the Wireless Bridge Preparing for Installation Figure 13. No association established The units will automatically associate with one another within approximately 1 to 2 minutes. Once the association is complete, the page will refresh and the Connected Device information will be displayed, as shown: Figure 14. Association established If no association is established after a few minutes, ensure that the SSID and Passphrase are set to the same values, and that Channel is set to SmartSelect (or to the same channel, if set manually). If you have made sure all these settings are the same and the bridges still fail to associate, the Web interface provides several tools for diagnosing the problem, which can be found on the Administration > Diagnostics page. Tools include Ping, Traceroute, Show ARP Table and Show FDB Table. 21

30 Installing the Wireless Bridge Preparing for Installation Figure 15. Administration :: Diagnostics page You are now ready to begin the physical installation. Point to Multipoint Configuration For point to multipoint configuration, you will need to manually provision any additional Non-Root Bridges, as the Auto Provisioning procedure will only provision one Root and one Non-Root Bridge. Additionally, you will also need to assign a static IP address to the second Non-Root Bridge (unless IP addresses are assigned by DHCP), to prevent multiple Non-Root Bridges from using the same address ( ). NOTE: The maximum number of Non-Root Bridges that can connect to a single Root Bridge is 4. Manual Provisioning In addition to Auto Provisioning, there are two methods of manual provisioning: Manual Provisioning using the Web Interface Manual Provisioning using a Local File Manual Provisioning using the Web Interface The ZoneFlex 7731 Wireless Bridge can be manually provisioned using the Web interface. This method may be preferable if you are installing more than one Non- Root Bridge, or if you want to have more control over which unit is designated Root and Non-Root. 22

31 Installing the Wireless Bridge Preparing for Installation To manually provision a ZoneFlex 7731 as a Root or Non-Root Bridge 1. Connect the Admin computer directly to the ZoneFlex 7731 (see Step 3: Prepare the Administrative Computer on page 16). 2. Open a Web browser (Internet Explorer) and enter the default IP address in the URL bar (default IP: ). 3. Enter the Username and Password (default username: super; default password: sp-admin) and click Login. 4. If the unit has not yet been provisioned (factory default state), the Manual Provisioning Wizard launches automatically immediately after login, as shown in Figure 16. Figure 16. Manual Provisioning Wizard 5. Select Root Bridge or Non-Root Bridge and click Next to continue. 6. Adjust settings on the WLAN configuration page if necessary. You may want to change the SSID and Passphrase to something easy to remember at this point-- you can change them again after installation for increased security. 7. Set the Country Code to your location. 8. Write down the SSID, encryption settings and Passphrase, as these values will need to be identical so that the Root and Non-Root Bridges can communicate with each other. 9. Click Next to continue. The Your Setup configuration summary page appears. 10.Click Reboot to confirm changes and reboot the bridge. Once the reboot is complete, the manual provisioning is complete. 23

32 Installing the Wireless Bridge Preparing for Installation Figure 17. WLAN Configuration options Figure 18. Reboot after completing the Manual Provisioning Wizard To manually provision additional Non-Root Bridges, you can either: Repeat the Manual Provisioning Wizard for each Non-Root Bridge, or Save Root Bridge provisioning information to a local file, then import the configuration file to one or more Non-Root Bridges (see Manual Provisioning using a Local File ). Manual Provisioning using a Local File To provision a Non-Root Bridge using a local file 1. In the Root Bridge s Web interface, go to Configuration > Wireless. 2. Locate the Export Configuration section, and click the Save Configuration to local file link. 3. Save the file to a convenient location on your Admin computer. 4. Disconnect the Admin computer from the Root Bridge, and connect it to the new bridge that you will configure as a Non-Root Bridge. 5. Log into the Web interface (Root: ; Non-Root: ). 6. The Manual Provisioning Wizard launches. 7. For Wireless Bridge Mode, select Non-Root Bridge, and click Next. 24

33 Installing the Wireless Bridge Physical Installation 8. Locate the Import Configuration field, and click Browse (or type in the path and filename in the field). 9. Select the file that you saved to your local computer in Step 2, and click Next. 10.The overview page entitled Your Setup displays the configuration information that was imported from the Root Bridge. 11.Click Reboot to restart the new Non-Root Bridge and save configuration changes. 12.Once the reboot is complete, the new Non-Root Bridge is provisioned with parameters matching those of the Root Bridge. 13.Repeat this process for additional Non-Root Bridges, if needed. Figure 19. Import provisioning settings from Root Bridge to Non-Root Bridge Physical Installation Prepare the Required Hardware and Tools You must supply the following tools and equipment: A notebook or desktop computer running Windows (2000/XP/Vista/7) with one Ethernet card installed 6mm flathead screwdriver 6mm Phillips screwdriver 10mm ratchet wrench 3mm Phillips screwdriver (if you will be using DC power) Electric drill with 8mm drill bit (if mounting on a flat surface) Two outdoor-rated 5.6mm-6.0mm (outside diameter) Cat-5e foil screened twisted pair (FTP) solid Ethernet cables 25

34 Installing the Wireless Bridge Physical Installation Determine the Optimal Mounting Location and Orientation The location and orientation that you choose for the Wireless Bridge play a critical role in the performance of your wireless network. In general, Ruckus Wireless recommends installing Wireless Bridges away from obstructions and sources of interference and ensuring that the Wireless Bridges are in direct line of sight of one another. NOTE: Ruckus Wireless recommends installing the Root Bridge on the network side of the bridged link and the Non-Root Bridge on the remote side. Figure 20. Recommended orientation for optimal performance Direct Line of Sight Direct Point to Multipoint Orientation In a point to multipoint configuration, there are many factors to consider. First, note that the maximum angle from the Root Bridge is 30 degrees. As you get closer to the maximum angle from the Root Bridge, throughput performance decreases. If you go beyond 30 degrees, performance will be drastically impacted to the point that the connectivity may be lost entirely. 26

35 Installing the Wireless Bridge Physical Installation Second, consider the difference in distance from the Root Bridge. If one Non-Root Bridge is at placed at the maximum distance from the Root Bridge (approximately 20 km), and the other is very close, performance may be impacted due to different time delays between the two transmission links. Some examples of recommended and non-recommended orientations are below. Figure 21. Recommended and non-recommended orientations Non-Root Non-Root Outside 30 o coverage angle 30 o Non-Root Root Root Become Familiar with the Installation Components The ZoneFlex 7731 Wireless Bridge is designed for installation in an outdoor environment, such as an exterior wall, or the roof overhang of a building, or a streetlight pole. Take note of the components that must be installed indoors and outdoors. The PoE injector and power adapter that are shipped with the Wireless Bridge are for indoor use only. Surge protectors should be installed near the Wireless Bridge and near any connections where cables enter the building. Ruckus Wireless also strongly recommends that you form a drip loop on any cable that is connected to devices that are installed outdoors (for example, the Wireless Bridge and the Ethernet surge protector), to prevent water from running along the cable and entering electrical components. 27

36 Installing the Wireless Bridge Physical Installation Decide How You Will Supply Power to the Wireless Bridge The Wireless Bridge supports Power over Ethernet (PoE) and 12 VC DC power and can be connected to both power sources at the same time. If you connect the Wireless Bridge to both PoE and DC power sources at the same time, it will use PoE as the primary power source and DC power as the backup power source. Refer to the following sections depending on which power supply method you will use: Using Power over Ethernet Using DC Power WARNING: Only trained and qualified personnel should be allowed to install, replace, or service this equipment. WARNING: Installation of this equipment must comply with local and national electrical codes. CAUTION: Make sure that you form a 3-5 drip loop in any cable that will be placed outdoors. This will prevent water from running along the cable and entering the Wireless Bridge, the surge protector or the building where the cable terminates. CAUTION: Be sure that grounding is available and that it meets local and national electrical codes. For additional lightning protection, use lightning rods and lightning arrestors.. WARNING: The Ruckus Wireless PoE injector (if supplied with your Wireless Bridge) is for indoor use only. Never mount the PoE injector outdoors with the Wireless Bridge. Using Power over Ethernet Refer to the following diagram for installation components when using PoE to power the Wireless Bridge. 28

37 Installing the Wireless Bridge Physical Installation Figure 22. Installation components for a PoE installation Legend Drip loop* Ethernet cable Power cable Ground wire INDOORS OUTDOORS ZoneFlex 7731 Wireless Bridge Ethernet surge protectors Router or switch PoE injector Outdoor-rated Cat5e FTP cable Cat5 Ethernet cable PoE power adapter Ground rod 18 AWG min green-andyellow wire used Ground rod *Note: see note about Drip loops below. Using DC Power Refer to the following diagram for installation components when using DC to power the Wireless Bridge. Figure 23. Installation components for a DC power installation Legend Drip loop* Ethernet cable Power cable Ground wire DC power supply INDOORS OUTDOORS ZoneFlex 7731 Wireless Bridge Ethernet surge protectors Router or switch Cat5e Ethernet cable Outdoor-rated Cat5e FTP cable Ground rod 18 AWG min green-andyellow wire used Ground rod Drip loops Ruckus Wireless strongly recommends forming a 3-5 ( mm) drip loop in any outdoor cable where water running along the cable could possibly enter any outdoor component. If the orientation of the cables is such that water cannot possibly enter, then drip loops are not necessary. 29

38 Installing the Wireless Bridge Physical Installation Deploying the Wireless Bridge In this step, you will connect the Wireless Bridge to the network from its mounting location. Step 1: Complete the Power Connections Ruckus Wireless recommends using both PoE and DC power for backup in a typical outdoor installation. For instructions on completing the power connection that you need to make, refer to the procedures below: Use Power Over Ethernet Use DC Power Use Power Over Ethernet 1. Take out the PoE injector and the power adapter from the Wireless Bridge package. 2. Obtain three Cat-5e Ethernet cables. Two of these Ethernet cables must be outdoor-rated. The cable that connects to the ZoneFlex 7731 must have an outside diameter of between mm. 3. Connect one end of the outdoor-rated Cat-5e Ethernet cable to the RJ45 port on the Wireless Bridge, and then connect the other end to the Ethernet surge protector. 4. Connect one end of another Ethernet cable to another port on the Ethernet surge protector, and then connect the other end to the AP/BRIDGE port on the PoE injector. NOTE: Install the Ethernet surge protector between the Wireless Bridge and the PoE injector and use two outdoor-rated Ethernet cables for the connections. See Figure 22 for an example. 5. Connect one end of the other Ethernet cable to the NETWORK port on the PoE injector, and then connect the other end to your network. 6. Connect the power jack to the DC 48V IN connector on the PoE injector. WARNING: Do not supply power to the Wireless Bridge at this point. You should connect the Wireless Bridge to a power source only after you finish connecting all other components in Step 3: Connect the Wireless Bridge to the Network on page

39 Installing the Wireless Bridge Physical Installation Figure 24. Connect the Ethernet cables and power adapter to the PoE injector To Outdoor Bridge To Network To AC Power Source 7. Take out one of the 20mm x 30mm sealing strips from the accessories bag. 8. Remove the adhesive backing from the sealing strip. 9. Wrap the sealing strip around the Ethernet cable, about 60mm from the Ethernet connector. Figure 25. Wrap the sealing strip around the Ethernet cable, 60mm from the Ethernet connector 60mm Sealing strip 10.Place the Ethernet cable in the cavity on the enclosure, and then press it into position. Make sure the sealing strip protrudes beyond the entry and exit points. 11.Wrap the white P-clip cable clamp around the Ethernet cable, and then fasten it to the Wireless Bridge chassis using one of the short machine screws supplied. 31

40 Installing the Wireless Bridge Physical Installation Figure 26. Install the white P-clip clamp P-clip cable clamp Sealing strip CAUTION: If you are not connecting the DC cable to the DC terminal block, make sure you cover the right cable groove with the supplied sealing plug. Place the plug into the enclosure, and then press it into position. Make sure the sealing plug protrudes beyond the entry and exit points, as shown in Figure

41 Installing the Wireless Bridge Physical Installation Figure 27. If not using DC power, ensure that you cover the right cable groove with the sealing plug. Sealing Plug You have completed setting up the PoE power connection. Use DC Power To use DC to power the Wireless Bridge, you need to connect a DC cable (not supplied with the Wireless Bridge) to the DC terminal block. 1. Take out the DC terminal block from the small plastic bag that contains the bottom cover of the Wireless Bridge. 2. Connect the DC cable s ground wire to the V- terminal. If you are looking at the terminal block with the wiring terminal screws on top, the V- terminal is on the left side. 3. Connect the DC cable s +12V DC wire to the V+ terminal. If you are looking at the terminal block with the wiring terminal screws on top, the V+ terminal is on the right side. 33

42 Installing the Wireless Bridge Physical Installation Figure 28. Connect the ground wire to the V- terminal and the +12V DC wire to the V+ terminal Ground Wire to V- Terminal 12V DC Wire to V+ Terminal 4. Using a 3mm Phillips screw, tighten the wiring terminal screws. Screw torque value must be 20.5 mn-m ± 2 mn-m. 5. Take out one of the 20mm x 30mm sealing strips from the accessories bag. 6. Remove the adhesive backing from the sealing strip. 7. Wrap the sealing strip around the DC cable, about 60mm from the DC terminal block. Figure 29. Wrap the sealing strip around the DC cable, 60mm from the DC terminal block Sealing strip 60mm 8. Connect the DC terminal block to the 12V DC port on the Wireless Bridge. 9. Place the DC cable into the right cable groove on the enclosure, and then press it into position. Make sure the sealing strip protrudes beyond the entry and exit points. 10.Wrap the white P-clip cable clamp around the DC cable, and then fasten it to the Wireless Bridge chassis using one of the short machine screws supplied with the Wireless Bridge. 34

43 Installing the Wireless Bridge Physical Installation WARNING: Do not apply power to the Wireless Bridge at this point. You should connect the Wireless Bridge to a power source only after you finish connecting all other components in Step 3: Connect the Wireless Bridge to the Network on page 36. Figure 30. Install the white P-clip cable clamp P-clip Cable Clamp Sealing Strip You have completed setting up the DC power connection. 35

44 Installing the Wireless Bridge Physical Installation Step 2: Install the Back Panel Cover 1. Make sure that the perimeter rubber gasket on the underside of the bottom cover is in place and is clear of debris. 2. Place the bottom cover of the Wireless Bridge onto the bottom section. 3. Using the three gasketed machine screws that are supplied with the Wireless Bridge, fasten the bottom cover to the chassis. Screw torque value must be 6.9 ± 0.2 kgf-cm (6.2 ± 0.2 lbfin) to obtain a proper seal. Figure 31. Fasten the bottom cover using three machine screws Step 3: Connect the Wireless Bridge to the Network In this step, you will connect the Wireless Bridge from its mounting location to the network. Follow the steps below for a typical installation that uses both PoE and DC power as power sources. WARNING: Do not apply power to the Wireless Bridge until you finish connecting all other components. 1. Take the Wireless Bridge to its mounting location. 2. Verify that the Cat-5e FTP cable (outdoor-rated) from the Wireless Bridge is long enough to reach the PoE injector that is installed indoors. 36

45 Installing the Wireless Bridge Physical Installation NOTE: Careful selection of Ethernet cable type is important in outdoor installations. Outdoor-rated, FTP (foil twisted pair) or STP (shielded twisted pair) Category 5E cable should be used. Additionally, UV protected cable may be necessary if the cables will be installed under direct sunlight, smaller AWG rating cables should be used for long runs, and shielded RJ-45 connectors should be used with cable that includes a drain wire. 3. Create a drip loop in any cable installed outdoors. This will prevent water from running along the cable and entering the Wireless Bridge or the building where the cable terminates. 4. Verify that the RJ45 port on the Wireless Bridge is connected to the AP/BRIDGE port on the PoE injector. 5. Connect the Ethernet cable from the NETWORK port on the PoE injector to your network router or switch. 6. Apply power to the Wireless Bridge. If you are using PoE, plug the power adapter in to an AC power source. If you are using DC power, connect the DC cable to a DC power source. 7. Verify that the PWR LED on the back of the Wireless Bridge is steady green. 8. Continue to Attaching the Mounting Brackets. Attaching the Mounting Brackets What You Will Need To complete this procedure, you will need the following items: Static bracket Dynamic bracket Wall anchors Flat washers Hex nuts 10mm ratchet wrench If you are mounting the Wireless Bridge on a flat surface, you will also need an electric drill with an 8mm drill bit. If you are mounting the Wireless Bridge on a pipe or pole, you will also need the following: A 30mm to 60 mm (1.18 in. to 2.36 in.) pipe or pole Steel clamp 10mm flathead screwdriver 37

46 Installing the Wireless Bridge Physical Installation Step 1: Attach the Static Bracket to the Mounting Surface The procedure for attaching the bracket to the mounting surface depends on whether you are mounting the Wireless Bridge to a flat surface or a pole. Attaching the Bracket to a Flat Surface Attaching the Bracket to a Pole Attaching the Bracket to a Flat Surface WARNING: Ruckus Wireless strongly recommends that you wear eye protection before drilling holes on the mounting surface. NOTE: The wall anchors that are supplied with the Wireless Bridge are for mounting on solid masonry walls only. If you are mounting the Wireless Bridge on other materials (for example, drywall, wood, or hollow cinder block), you will need the appropriate types of wall anchors. Check your local hardware store for options. 1. Place the static bracket at the exact location on the mounting surface where you want to mount it. 2. Use the static bracket as a template to mark the locations of the mounting holes on the two mounting tabs. Figure 32. Mark the locations of the mounting holes 3. Remove the static bracket from the mounting surface. 4. Drill an 8mm-diameter hole with a depth of 36mm-38mm into each of the markings that you made on the mounting surface. 5. Insert a wall anchor (with the unthreaded part first) into each of the holes that you drilled. 38

47 Installing the Wireless Bridge Physical Installation 6. Place a metal cone on each wall anchor, and then place a flat washer on top of the metal cone. Figure 33. Insert a wall anchor into each hole that you drilled, and then place a metal cone and a flat washer on top 39

48 Installing the Wireless Bridge Physical Installation 7. Align the two screw holes on the bracket with the wall anchors that you inserted earlier. Figure 34. Align the screw holes on the bracket with the wall anchors 8. Use two hex nuts to attach the bracket to the mounting surface. Figure 35. Use two hex nuts to attach the bracket to the surface 9. Using a 10mm open-end wrench, tighten the nuts to secure the bracket to the mounting surface. Screw torque value must be 4kg-5kg. As you tighten the nuts, the metal cones that are built into the wall anchors will expand and lock the wall anchors into place. 40

49 Installing the Wireless Bridge Physical Installation 10.Continue to Step 2: Attach the Dynamic Bracket to the Wireless Bridge. Attaching the Bracket to a Pole The Wireless Bridge can be mounted vertically on a 30mm to 60mm (1.18 in. to 2.36 in.) pole. 1. Insert the open end of the steel clamps into the two tabs on the bracket. Figure 36. Insert the steel clamps into the two tabs on the bracket 41

50 Installing the Wireless Bridge Physical Installation 2. Use the clamps to attach the bracket to the pole. Figure 37. Use the clamps to attach the bracket to the pole 3. Using a 10mm flathead screwdriver, tighten the clamp locks to secure the bracket to the pole. Screw torque value must be 1.1 N-m ± 0.1 N-m. Figure 38. Tighten the clamp locks to secure the bracket 4. Continue to Step 2: Attach the Dynamic Bracket to the Wireless Bridge. 42

51 Installing the Wireless Bridge Physical Installation Step 2: Attach the Dynamic Bracket to the Wireless Bridge 1. Place the dynamic bracket onto the flat side of the Wireless Bridge so that the four screw holes on the bracket align with the four screw holes on the Wireless Bridge. Make sure that the shorter end of the mounting bracket is on the same side as the antenna connector. 2. Insert four machine screws (supplied with mounting kit) into the screw holes on the bracket. Figure 39. Insert four machines screws into the screw holes 43

52 Installing the Wireless Bridge Physical Installation 3. Using a 6mm Phillips screwdriver, tighten the four machine screws to fasten the bracket to the Wireless Bridge. Screw torque value must be 0.4 N-m ± 0.1 N-m. Figure 40. Fasten bracket to the Wireless Bridge 4. Continue to Mounting the Wireless Bridge in the next section. Mounting the Wireless Bridge To mount the Wireless Bridge, you will need to join the two mounting brackets that you attached earlier to the device and the mounting surface. For this procedure, you will need the following items: Hex bolts Thumb screws 10mm ratchet wrench NOTE: Figures in this section show mounting on a vertical pole. Procedures for mounting on a flat surface are similar. To join the two mounting brackets together: 1. Join the two brackets as shown in Figure 41. Make sure that: The dynamic bracket (attached to the Wireless Bridge) encloses the static bracket (attached to the mounting surface). 44

53 Installing the Wireless Bridge Physical Installation (For mounting on a vertical pole) The side of the Wireless Bridge with the antenna connectors is at the top, especially if you are planning to install external antennas. Figure 41. Joining the two brackets in a vertical pole installation 2. Align the mounting holes on the dynamic bracket with the mounting holes on the static bracket. 3. Place a split lock washer, and then a flat washer onto a hex bolt. Then insert the hex bolt into one of the lower mounting holes. Figure 42. Insert hex bolts into lower mounting holes 45

54 Installing the Wireless Bridge Physical Installation NOTE: Make sure the screw-washer assembly is in correct order. The split-lock washer should be in the middle and the flat washer should touch the bracket. 4. Repeat Step 3 for the lower mounting hole on the other side. 5. Finger tighten the hex bolts. 6. Insert the two thumb screws into the upper mounting holes as shown in Figure 43. Figure 43. Insert thumb screws into the upper mounting holes 7. Finger tighten the thumb screws. 8. Adjust the Wireless Bridge to your desired orientation. NOTE: If you have not yet determined the optimal orientation for your Wireless Bridge, refer to Determine the Optimal Mounting Location and Orientation on page 26 for orientation guidelines. 9. Using a 10mm ratchet wrench, tighten the hex bolts to fix the Wireless Bridge s orientation. Screw torque value must be 0.7 N-m ± 0.1 N-m. You have completed mounting the Root Bridge. Perform the same procedure for mounting the Non-Root Bridge. 46

55 Installing the Wireless Bridge Physical Installation Mounting and Connecting the External Antenna (Optional) If you want to extend the range of your Wireless Bridge connection, you can connect an external patch antenna to the standard N-type female connectors on the Wireless Bridge. WARNING: Only trained and qualified personnel should be allowed to install, replace, or service this equipment. WARNING: Before connecting the antenna to the Wireless Bridge, make sure that you disconnect the Wireless Bridge from the power source. 1. Disconnect the Wireless Bridge from the power source. 2. Unscrew the metal caps that protect the antenna connectors. Place the metal caps in a safe place, in case you need them later. 3. Connect the antenna to the standard N-type female antenna connectors. Figure 44. Connect the external antenna to the standard N-type female connectors on the Wireless Bridge. 47

56 Installing the Wireless Bridge Optimizing the Distance, Orientation and Channel 4. Ensure that antenna connectors are firmly tightened, and apply weatherproofing tape to the antenna connectors to help prevent water from entering the connectors. 5. Reconnect the Wireless Bridge to the power source. CAUTION: If you are not connecting external antennas to the Wireless Bridge, make sure that the metal caps remain installed and securely fastened to protect the interface from elements, such as water or dirt. You have completed connecting the external antenna to the Wireless Bridge. Optimizing the Distance, Orientation and Channel Once you have completed the physical installation of both (all) bridges, complete the following tasks to optimize the wireless link(s): Setting the Distance Aiming Channel Optimization Setting the Distance 1. On the Root Bridge Web interface, go to Configuration > Wireless, and click the Edit Common Settings button next to Advanced Settings. 2. On the Configure :: Wireless :: Advanced :: Root Bridge page, select the approximate distance between Root and Non-Root bridges from the Distance list. 3. Click Update Settings to confirm your changes. 48

57 Installing the Wireless Bridge Optimizing the Distance, Orientation and Channel Figure 45. Setting the distance between bridges Aiming Aiming in a Point to Point Deployment Aiming in a Point to Multipoint Deployment Aiming in a Point to Point Deployment Once both units are installed in their permanent locations, press the Aiming Button on the outside of either unit to begin aiming. Alternatively, you can start the aiming process via the Web browser, by clicking Start Aiming on the Status > Wireless page. NOTE: The following section describes the procedure for aiming a pair of ZoneFlex 7731 Wireless Bridges in a point to point configuration. For information on aiming in a point to multipoint deployment, see Aiming in a Point to Multipoint Deployment on page Press the blue button on the side of either bridge and hold it for 4 seconds. The bottom LED turns yellow, indicating that the unit is in Aiming Mode. If the unit is in Aiming mode but there is no association between the two bridge units, all LEDs will cycle yellow until the two ZoneFlex 7731 units have associated. 2. Adjust the azimuth and elevation of the first unit to maximize the Aiming LED indicators. RSSI (received signal strength indication) values are shown in Table 5. 49

58 Installing the Wireless Bridge Optimizing the Distance, Orientation and Channel Table 5. RSSI values of LED indicators LED Status RSSI (<=) LED 6 Solid 35 (Max) Flashing 30 LED 5 Solid 28 Flashing 25 LED 4 Solid 23 Flashing 20 LED 3 Solid 18 Flashing 15 LED 2 Solid 13 Flashing 10 LED 1 Solid 8 Flashing 5 (Min) 3. After one unit is at its maximum link level, adjust the second unit to increase the link performance. 4. If the unit's elevation adjustment needs to be reversed, remove the 4 bolts mating the two mounting bracket pieces together. Remove the 4 mounting screws attaching the bracket to the ZoneFlex 7731 enclosure, rotate the bracket 180º and reattach the bracket to the enclosure. Repeat steps 2 through 7. Adjust the ZoneFlex 7731 to your desired orientation. NOTE: The cable end of the ZoneFlex 7731 should always be pointing down. 5. Once the ZoneFlex 7731 is in the proper orientation, tighten the thumb screws flush to the bracket. 6. Using a 10mm ratchet wrench, tighten the two hex bolts to fix the unit's orientation. The bolt torque value must be Newton meter (Nm). 7. Verify that the ZoneFlex 7731 link performance has not changed. 8. Press the blue Aiming button once again to stop aiming. 9. Repeat steps 1-8 for the other bridge unit. NOTE: If the unit is mounted in a position that does not allow the user to view the LEDs, the Web UI can be used for Aiming. On the Status > Wireless page, pressing the Start Aiming link is the same as pressing the blue Aiming button. The Signal Strength is shown on the Web page. More green bars indicate higher signal strength. 10.If using the Web interface for aiming, adjust the orientation of the units to maximize the green bars under Signal Strength. 50

59 Installing the Wireless Bridge Optimizing the Distance, Orientation and Channel 11.For more precise aiming, the value under ACK RSSI can also be used. A higher ACK RSSI indicates better signal strength. Both the green bars in the Web interface and the LEDs on the outside of the bridge units serve as indicators of ACK RSSI values. NOTE: For best results, it is important to perform the aiming procedure for both units. Aiming in a Point to Multipoint Deployment In a point to multipoint installation, the procedure is slightly different. 1. Choose the optimal pair (one Root and one Non-Root) for your network. The optimal pair can be determined by placement location, throughput requirements, or other factors. For example, if you are installing three Non-Root Bridges spaced approximately even in angle from the Root Bridge, you would likely want to choose the middle one, as shown, for an optimal balance of performance for all three. 2. Complete the point to point aiming procedure for this optimal pair first, as described in Optimizing the Distance, Orientation and Channel on page Repeat the aiming procedure for each additional Non-Root Bridge, while leaving the Root Bridge fixed. 4. Once you have completed the aiming procedure for all Non-Root Bridges, proceed to Verifying the Connection. Figure 46. Choosing the optimal pair in a point to multipoint deployment Non-Root Bridge Non-Root Bridge Non-Root Bridge Optimal Pair Root Bridge 51

60 Installing the Wireless Bridge Optimizing the Distance, Orientation and Channel Channel Optimization After the aiming process is complete the first time, the Root Bridge automatically initiates a channel scan to determine the optimal channel for the specific environment. Once it has scanned each channel and determined which channel provides the best performance, the Root Bridge sends a message to all Non-Root Bridges informing them of the proper channel to use. You can also manually initiate this channel scan process at any time. Ruckus Wireless recommends manually running the channel optimizer again each time additional Non- Root Bridges are added (after the Aiming process is complete). The channel optimizer scanning takes about three minutes (depending on number of channels available) and saturates the link with UDP packets, as it analyzes bidirectional throughput. This will impact client traffic traversing the link at the time. To manually initiate the Channel Optimizer Process: 1. Go to Status > Wireless on the Root Bridge Web interface. 2. Click the Start Channel Optimizer Process link. 3. The Channel Optimizer begins immediately. 4. The LEDs on the Root Bridge cycle orange until the process is complete. 5. Wait for the Channel Optimizer to complete scanning, and it will automatically configure the Root and Non-Root Bridges with the appropriate channel. The time it takes for the process to complete depends on the number of channels available in your country or region. Figure 47. Running the Channel Optimizer 52

61 Verifying the Connection Installing the Wireless Bridge Verifying the Connection Once you have completed the hardware installation and aiming procedure for all Wireless Bridges, verify the connection and signal integrity between a Root and Non- Root bridge pair using the following procedure: 1. Access the Root Bridge Web interface by entering its IP address into a Web browser on a computer connected to the same switch that the Root Bridge is connected to. 2. On the Status > Wireless page, check to make sure the Non-Root Bridge is listed under the Connected Devices section. Figure 48. Viewing connected device from the Web interface 3. On the Status > Wireless page, click the SpeedFlex icon to launch the SpeedFlex Wireless Performance Test. 4. Click Start to begin testing. 5. Once the test is completed, the following result page is displayed. 53

62 Installing the Wireless Bridge Verifying the Connection Figure 49. SpeedFlex Performance Test succeeded 54

63 3 Navigating the Web Interface In This Chapter Logging Into the Web Interface Navigating the Web Interface Monitoring the Wireless Bridge Status Logging Into the Web Interface If you need to manage your bridge, you can log into the Web interface using an administrative computer via a standard Web browser. NOTE: The following procedure assumes that you know the static IP address of the bridge, or you have some means of determining the dynamic IP address in use by the bridge. The PC you use for bridge administration should be on the management VLAN. To log into the Web interface 1. On the PC, open a Web browser window. 2. In the address or location bar, type the IP address of the bridge. 3. Press <Enter> to connect to the Web interface. 4. If a Windows security alert dialog box appears, click OK/Yes to proceed. The Ruckus Wireless Admin login page appears. 5. In Username, type super. 6. In Password, type sp-admin. 7. Click Login. The ZoneFlex Wireless Bridge Web interface appears. 55

64 Navigating the Web Interface Navigating the Web Interface Navigating the Web Interface The Wireless Bridge s Web browser-based interface provides intuitive controls for viewing the status, making configuration changes, network administration and troubleshooting. Table 6 lists the Web interface features that are identified in Figure 50. Figure 50. ZoneFlex 7731 Wireless Bridge Web interface elements Auto-Update Button Logout Button Help Button Menu Workspace Table 6. ZoneFlex 7731 Wireless Bridge Web interface elements Element Menu Auto-Update Button Workspace Logout Button Description Under each category (Status, Configuration, etc.) are options that, when clicked, open the related workspace in the area to the right. Enable or disable automatic refresh of this interface page. For example, on the Status > Wireless page, you can enable Auto-Update during Aiming, so that you do not need to manually refresh the page as you adjust the orientation of the bridge. This large area displays features, options and indicators relevant to your menu bar choices. Click this button to log out of the bridge. 56

65 Navigating the Web Interface Monitoring the Wireless Bridge Status Table 6. ZoneFlex 7731 Wireless Bridge Web interface elements Element Help Button Description Click this button to open a help window with information related specifically to the options currently displayed in the workspace. Monitoring the Wireless Bridge Status The Status > Wireless, Status > Bridge and Status > QoS pages provide information that can be useful for monitoring your ZoneFlex 7731 Wireless Bridges. The following section details the status information available from each of these pages. Monitoring the Wireless Link The Status > Wireless page also serves as the home page, and provides general information on the status of the wireless link. Figure 51. The Status > Wireless page Table 7. The Status > Wireless page Item Wireless Mode Description For the ZoneFlex 7731, Wireless Mode will always be 11na -- Operates with n and a devices in 5 GHz spectrum only. 57

66 Navigating the Web Interface Monitoring the Wireless Bridge Status Table 7. The Status > Wireless page Channel Channel Width Country Code SSID BSSID Wireless Status Broadcast SSID? Encryption Mode Distance Wireless Bridge Mode Aiming Action Channel Optimizer Site Survey Link Status Connected Devices Displays the current channel, and indicates whether SmartSelect is enabled. Displays the width of the channel (40MHz or 20MHz). Displays the current country/region setting. Displays the name of the wireless network. Displays the MAC address of the wireless network. Indicates whether the wireless network is up or down. Indicates whether or not the SSID is being broadcast. Displays the encryption method currently in use. Indicates the distance setting, as configured on the Configuration > Wireless > Advanced Settings page. Indicates whether this is a Root or Non-Root Bridge. The Start Aiming link initiates the aiming process. This is the same as pressing the blue button on the outside of the bridge. The Start Channel Optimizer Process link initiates a progressive channel scan to determine the optimal channel for the wireless link. This process is disruptive to your wireless link, and may take several minutes to complete, depending on the number of channels available in your country or region. Click the ReScan button to immediately scan the nearby area for interference from other devices. Click Last Survey to view the results of the last scan. Indicates whether the link between Root and Non- Root bridges is up or down. Provides information on the peer device(s) connected to this device. If the bridge link is down, No Association will be displayed. Monitoring the Local Bridge The Status > Bridge page shows current status and configuration information about the Ruckus Wireless device. 58

67 Navigating the Web Interface Monitoring the Wireless Bridge Status Figure 52. The Status > Bridge page Table 8. Status > Bridge information Device Name Device Location GPS Coordinates Internal Heater MAC Address Serial Number Software Version Internal Temperature Uptime Current Time (GMT) Network Status The name of the device. The default device name is RuckusWB. To edit the device name, go to Configuration > Bridge. The location of the device. To set the device location, go to Configuration > Bridge. The latitudinal and longitudinal coordinates of the device location. To set these coordinates, go to Configuration > Bridge. The status of the internal heater. The MAC address of the physical interface. The serial number of the device. The current software version. The most recent internal temperature reading. The elapsed time since the last reboot. The best guess of the current GMT time. Access to an Internet time server allows the device to learn the correct time. Indicates the status of the Ethernet interface. 59

68 Navigating the Web Interface Monitoring the Wireless Bridge Status Table 8. Status > Bridge information MAC Address NTP Server IPv4 Setting IPv4 Address IPv4 Subnet Mask IPv4 Gateway Primary DNS Server Secondary DNS Server DHCP Actions Management VLAN The MAC address of the Internet interface. The IP address of the network time protocol (NTP) server. Indicates the IPv4 address assignment method (Static or DHCP). The IP address currently assigned to the device. The subnet mask currently assigned to the device. The Gateway address currently assigned to the device. The IP address of the primary DNS server. The IP address of the secondary DNS server. Click Renew DHCP to request an IP address from a DHCP server. Click Release DHCP to release this IP address back to the DHCP server. Indicates whether management VLAN is enabled or disabled, and displays the VLAN ID, if enabled. Monitoring the Peer Device While logged in to the Web interface of a given bridge unit, you can access information on a peer device to monitor statistics from the peer device s perspective (you can access information on a Non-Root bridge from the Root Bridge interface, for example). To view peer device information 1. Locate the peer device in the Connected Devices section of the Status > Wireless page. 2. Click the link under MAC Address. A new page entitled Status :: Wireless :: Station Details appears, showing the current status and statistics of an associated wireless device. 60

69 Navigating the Web Interface Monitoring the Wireless Bridge Status Figure 53. Monitoring the peer device The peer device station details page includes the following information. Table 9. Wireless Station Details Item SSID, IP Address, MAC Address Transmit Details Receive Details Support Details Description The peer device s IP address, MAC address and the SSID used to connect with the local device. This section summarizes packet throughput and error rates on data transmitted to the remote station. This section lists the number of good packets and discarded packets received from the remote station. Provides a link to the Support.txt file generated by the remote unit that can be used for troubleshooting. Monitoring Quality of Service Settings The Status > QoS pages in the Web interface present tables of QoS priorities and summary statistics for ingress packets on both the wired and wireless interface. For information on configuring QoS priorities, see Configuring Quality of Service Settings on page 80. To review the current QoS configuration 1. Go to Status > QoS. The Status :: QoS :: Global page appears. This page provides an overview of global QoS settings. Click the Ethernet or Wireless tab at the top to view QoS status for the specific interface. 61

70 Navigating the Web Interface Monitoring the Wireless Bridge Status 2. Review the following table for descriptions of what each field represents: Table 10. Meanings of QoS Parameters Item Description Meaning ToS Classification Shows the rules for classifying packets to WMM categories based on ToS values, as set on the Configuration > QoS page. Dot1p Classification Shows the rules for classifying packets based on Dot1p values, as set on the Configuration > QoS page. Dot1p Marking Shows the VLAN IDs for which Dot1p marking will be performed. ToS (Type of Service) is a field in the IP header used to define the traffic type as the packet ingresses an interface. Dot1p is a field in the VLAN header used to indicate the priority of this VLAN-tagged packet. The reverse of Dot1p Classification, Dot1p Marking is used to assign the Dot1p value on the VLAN-tagged packets based on priority queue values. Figure 54. Monitoring global QoS status 62

71 Navigating the Web Interface Monitoring the Wireless Bridge Status To view current QoS settings and statistics for either the Ethernet or Wireless interface 1. Go to Status > QoS, and click on the Ethernet or Wireless tab at the top of the page. The QoS status page appears for the interface. 2. Review the entries in the following table for a description of what each represents. Table 11. Meanings of QoS parameters by interface - Ethernet and Wireless Item ToS Classification Dot1p Classification Dot1p Classification VLAN IDs Dot1p Marking VLAN IDs Classification Statistics Description Enabled or disabled. Enabled or disabled. VLANs for which Dot1p Classification is active. VLANs for which Dot1p Marking is active. Shows statistics on the volume of each type of traffic that has passed through the bridge. Previous Classify: Shows the total number of ingress packets that were previously classified into each queue before entering the interface. SRP-based: Shows the total number of ingress packets that were classified as Spectralink voice packets. Dot1p-based: Shows the total number of ingress packets that were classified using dot1p classification. TOS-based: Shows the total number of ingress packets that were classified using TOS classification. Heuristics UDP: Shows the total number of ingress packets that were classified using the heuristics algorithm. 63

72 Navigating the Web Interface Monitoring the Wireless Bridge Status Figure 55. Monitoring QoS on the Ethernet interface 64

73 4 Configuring the Wireless Bridge In This Chapter Configuring Wireless System Settings Wireless Link Configuration Settings Configuring Bridge Settings Configuring Wireless Security Configuring Quality of Service Settings Configuring LAN Ports Configuring Wireless System Settings System configuration settings are divided into wireless configuration settings, bridge configuration settings and QoS settings. The Configuration :: Wireless page allows you to set parameters that affect the wireless link between the Root and Non-Root bridges. Note that any configuration changes on this page made for one unit must also be made for the other units. The Configuration :: Bridge page allows you to set parameters specific to the unit you are currently accessing, such as device name, location, login name and password. Wireless Link Configuration Settings 1. Go to Configuration > Wireless. The Configuration :: Wireless page appears. 2. Review the following table for descriptions of configuration settings. 65

74 Configuring the Wireless Bridge Configuring Wireless System Settings Table 12. Wireless configuration options Setting Channel Channel Width Country Code Advanced Settings External Antenna Broadcast SSID SSID Encryption Method Wireless Bridge Mode Export Configuration Description This option lets you select the channel used by the network. You can choose SmartSelect, or choose one of a specific number of channels. If you choose SmartSelect, the bridge automatically selects the best channel (encountering the least interference) to transmit the signal. Set Channel Width to 20Mhz or 40Mhz (default). The n standard allows the use of 40MHz channel width, which allows higher transmission speeds. Setting the channel width to 20MHz will result in lower transmission speeds, but can allow for more wireless devices to be deployed in proximity without overlapping channels. This option (if enabled) lets you select your country or region code. Click the Edit Advanced Settings button to go to the Advanced Wireless Settings page. For more information, see Advanced Wireless Settings on page 67. Select Enabled if an external antenna is installed. This option controls whether or not the WLAN SSID is visible to anyone looking for wireless networks. Disabling (hiding) the SSID prevents wireless clients from attempting to access the bridge, unless the SSID is known. This is the name of your wireless network. You can customize the SSID for easy identification, or leave it at its default setting. The SSID can be up to 32 characters in length, contain letters and numbers, and is case-sensitive. Root and Non-Root bridge SSIDs must be identical. By default, ZoneFlex 7731 units are shipped with WPA2 encryption enabled. For more information, see either Using WEP on page 75 or Using WPA on page 77. Used to manually designate the unit as the Root or Non- Root bridge. See Role Reversal on page 79. Only available from the Root Bridge Web interface. Use this link to save a Root Bridge configuration file to an admin computer. This configuration file can then be used to configure Non-Root Bridges with matching settings. 66

75 Configuring the Wireless Bridge Configuring Wireless System Settings 3. The Channel setting allows you to define a specific channel for bridge communication, or set to SmartSelect (default) to let the bridge automatically choose the optimal channel. 4. In Country Code, set your current location (if available). If you are located in the United States, this option is not available. CAUTION: Selecting the incorrect country or region may result in violation of applicable laws. If you purchased the bridge in the United States, you do not need to manually set the country code. Ruckus Wireless APs that are sold in the US are preconfigured with the correct country code and this setting cannot be changed. 5. In SSID, type a new name for the wireless link or leave as is to accept the default name. 6. Click Update Settings to save and apply your changes. Figure 56. The Wireless Configuration page Advanced Wireless Settings These settings should only be changed by an experienced administrator. Advanced wireless settings include transmit power, protection mode, beacon interval and distance. CAUTION: Do not customize these options unless you are an experienced network administrator or are under the guidance of an IT/support professional. Incorrect settings can severely impact wireless performance. In general, Ruckus Wireless recommends that the default settings be retained for best performance. 67

76 Configuring the Wireless Bridge Configuring Wireless System Settings To configure the advanced wireless settings 1. On the Configuration > Wireless page, click Edit Common Settings. The Configuration :: Wireless :: Advanced :: [Root Bridge / Non-Root Bridge] page appears. Figure 57. Advanced wireless settings page 2. Configure the advanced settings listed in Table 13 as required. 68

77 Configuring the Wireless Bridge Configuring Wireless System Settings Table 13. Advanced Wireless Configuration Options Option Transmit Power Protection Mode RTS / CTS Threshold Description The default setting is Full. Select the level of transmit power from the drop-down menu. This option sets the maximum transmit power level relative to the predefined power (this value differs according to the current country code). (Inactive by default.) If you activate protection, you control how devices know when they should communicate with another device. This is important in a mixed environment of both a and n clients. WARNING: Activating this option (and configuring the settings) boosts the interoperability of a and n devices but will severely decrease performance. CTS-only: Choose this option to force all destination devices to acknowledge their ability to receive data when a transmission is initiated. Use this option for compliance with the Wi-Fi Alliance certification. RTS/CTS: Choose this option to force both sending and receiving devices to confirm a data exchange on both ends before proceeding. (The default value is ) This option determines at what packet length the RTS/CTS function is triggered. A lower threshold may be necessary in an environment with excessive signal noise or hidden nodes; but may result in some performance degradation. 69

78 Configuring the Wireless Bridge Configuring Bridge Settings Table 13. Advanced Wireless Configuration Options Beacon Interval Data Beacon Rate (DTIM) Distance (The default value is 300.) This value indicates the frequency interval of the beacon in milliseconds. A beacon is a broadcast packet sent by the Wireless Bridge to synchronize the wireless network. (The default value is 1.) This value indicates the interval of the Delivery Traffic Indication Message (DTIM). This is a countdown field that the device uses to inform its clients of the next window for listening to broadcast or multicast messages. Manually setting a distance can help with configuration of RTS/CTS thresholds and other wireless settings. Select the approximate distance (within 1 km) between Root and Non- Root bridges. 3. Click Update Settings to save and apply your changes. Configuring Bridge Settings This section describes how to view and configure physical, network and management settings specific to this bridge unit. Topics discussed include: Setting device name and location Enabling internal heater Changing administrator username and password Changing IP address settings Enabling management VLAN To configure settings specific to this bridge unit 1. Go to Configuration > Bridge. The Configuration :: Bridge page appears. 70

79 Configuring the Wireless Bridge Configuring Bridge Settings Figure 58. The Configuration :: Bridge page Setting Device Name and Location Assigning a unique device name and location to the bridge makes it easier to identify the unit for network management, whether you will be managing the bridge through SNMP, Ruckus Wireless FlexMaster server or directly through the Web interface. 1. Select and delete the text in Device Name, and replace with a unique name (default: RuckusWB). 2. Enter a recognizable location in Device Location, such as headquarters, warehouse, etc. 3. Entering GPS coordinates enables you to quickly identify the unit using Flex- Master s map feature. See your FlexMaster User Guide for more information. Enabling the Internal Heater The ZoneFlex 7731 Wireless Bridge includes an optional internal heater to provide extended operating temperatures in outdoor environments with temperatures ranging from -40 to 65 C. If the internal heater is included in your unit, select Enable Internal Heater and set the interval (in seconds) at which the unit will update its temperature reading. CAUTION: The internal heater requires using PoE as the primary power source. Do not attempt to enable the internal heater when the unit is powered by DC only. 71

80 Configuring the Wireless Bridge Configuring Bridge Settings Changing the Username and Password The default username (super) and password (sp-admin) should be changed after installation to prevent unauthorized access. To change the login information, 1. Go to Configuration > Bridge. 2. Under Service Provider Settings, enter the new username, existing password and new password (twice). 3. Click Update Settings to confirm. Default IP Addressing Behavior By default, the Wireless Bridge is configured to automatically obtain an IP address from a DHCP server on the network. If the bridge does not detect a DHCP server, it automatically assigns itself a static IP address to make it easier for you to preconfigure and deploy it on your network. The default IP addresses for the Root and Non-Root bridge (if no DHCP server is available) are as follows: Root Bridge: Non-Root Bridge: Obtaining and Assigning an IP Address There are at least two instances when you would change the IP address of the bridge: If the current bridge IP address consistently conflicts with that of any other device in your network If you want to switch to a static IP address from DHCP, for use in managing or maintaining the bridge Unless you are able to determine the IP address assigned by the DHCP server to the bridge, it may prove helpful for anyone needing administrative access to assign a static IP address to the bridge. 72

81 Configuring the Wireless Bridge Configuring Bridge Settings Figure 59. Changing IP address settings To change the method of acquiring an IP address: 1. Go to Configuration > Bridge. 2. Verify that IPv4 Connection Type is set to Static IP. 3. When the Internet Connection Settings appear, you can make changes to the following settings: IP Address: The new IP address you will assign to the bridge. Subnet Mask: The subnet mask that defines which subnet the bridge is part of. Gateway: This is the gateway IP address of the Internet interface. 4. The following settings may also need to be changed: Primary DNS Server: The IP address of the primary Domain Name System (DNS) server. Secondary DNS Server: The IP address of the secondary Domain Name System (DNS) server. NTP Server: Hostname of the Network Time Protocol (NTP) server. 5. Click Update Settings to save your changes. Renewing or Releasing DHCP This task should be performed only if you have access to the DHCP server. It serves as a troubleshooting technique when IP addresses to one or more networked devices prove to be unusable or in conflict with others, or when the bridge loses its DHCPassigned IP address for some reason. 1. Go to Status > Bridge. 2. Review the current settings. 73

82 Configuring the Wireless Bridge Configuring Bridge Settings 3. If the current IP Setting is DHCP, you will be able to see the currently-assigned IP address and subnet mask listed below. 4. If the IP address is (root bridge) or (non-root bridge), the bridge is not receiving an IP address from a DHCP server. To force the DHCP server to renew the IP address assigned to this bridge, click Renew DHCP. If the bridge is listed in the DHCP server s address table, it will attempt to reassign the previous address to the bridge (unless the address is already in use). To force the DHCP server to assign new IP address, click Release DHCP, then Renew DHCP. 5. Click Update Settings to save your settings. Figure 60. Renew/Release DHCP 74

83 Configuring Wireless Security Configuring the Wireless Bridge Configuring Wireless Security By default, the ZoneFlex 7731 Wireless Bridge uses WPA2 (WiFi Protected Access) as its encryption and authorization method. WPA2 provides enhanced security compared to the older WEP (Wired Equivalent Privacy) and WPA methods. While not recommended, you can change the default security setting from WPA2 to either WPA, WEP or Disabled. CAUTION: Setting the encryption method to WEP or setting the WPA algorithm to TKIP will result in decreased performance, as these settings are not supported by the n standard. Using WEP To use WEP as the WLAN encryption method 1. Go to Configuration > Wireless. The Configuration :: Wireless :: Root Bridge page appears. 2. Click the Encryption Method menu, and then click WEP. An additional set of WEPspecific encryption options appear on this page. Figure 61. WEP settings 3. Review the WEP encryption settings listed in Table 14, and then make changes as required. 75

84 Configuring the Wireless Bridge Configuring Wireless Security Table 14. WEP settings Encryption Setting Authentication Mode Encryption Strength Key Entry Method Passphrase WEP Key Key Index Description Your options include: Open: No security measure is enforced. Shared Key: The selected Default Shared Key is used. Auto: Automatically-selected authentication mode. 64 bit: Specify the key with 10 hexadecimal digits or 5 ASCII characters. 128 bit: Specify the key with 26 hexadecimal digits or 13 ASCII characters. The 128-bit cryptography is stronger privacy protection for your network and is recommended if you use WEP. Hexadecimal: The encryption key only accepts hexadecimal characters (0-9, A-F). ASCII Text: The encryption key accepts ASCII characters. This assists in automatic key generation. Enter some text and click the Generate button. The system will generate the WEP key automatically. You may specify a passphrase up to 32 characters. Please note that the algorithm used for key generation may vary from system to system. If you generate a new WEP key for one of the bridge pair you must take note of the key and enter it exactly the same on the other bridge. Enter the key manually according to the Key Entry Method and Encryption Strength settings. Choose the index, from 1 to 4, that the WEP key is to be stored in. 4. Click Update Settings to save and apply the changes. A confirmation message appears at the top of the page. 76

85 Configuring the Wireless Bridge Configuring Wireless Security Using WPA CAUTION: Do not customize these options unless you are an experienced network administrator or are under the guidance of an IT/support professional. Use of WPA PSK allows automatic key generation based on a single passphrase. WPA- PSK provides very strong security. To configure WPA encryption settings 1. Go to Configuration > Wireless. The Configuration :: Wireless page appears. 2. Click the Encryption Method menu, and then click WPA. An additional set of WPA-specific encryption options appears on this page. Figure 62. WPA settings 3. Review the encryption settings listed in Table 15 and make changes as preferred 77

86 Configuring the Wireless Bridge Configuring Wireless Security 4. Click Update Settings to save and apply the changes. A confirmation message appears at the top of the page. Table 15. WPA Settings Encryption Setting WPA Version WPA Algorithm Passphrase Description Options are WPA, WPA2 and WPA Auto. WPA2 provides the strongest security and is the recommended setting. WPA2 incorporates a more advanced encryption algorithm (AES) than WPA. WPA provides stronger security than WEP, but not as strong as WPA2. WPA-Auto allows the bridge to choose the best level of encryption and compatibility available. If both root and non-root bridges are set to WPA2 or WPA-Auto, they will use the strongest security method available (WPA2 + AES). When Auto is selected, the wireless bridge decides whether TKIP or AES will be used. AES offers the strongest encryption, and is the only option supported by the n standard. Selecting TKIP will result in decreased performance and weaker security. Enter a new passphrase between 8 and 32 characters long, using any combination of printable characters (letters, numbers, hyphens and underscores). 78

87 Role Reversal Configuring the Wireless Bridge Role Reversal If for some reason you decide that a different location for the Root Bridge is desirable for an installed device, you can manually change the role of a Non-Root Bridge to a Root Bridge, and vice versa. This procedure requires that you log in to both units directly using an admin computer, as changing the role of either will disrupt the wireless link. CAUTION: If changing the role over the air, you will need to configure the remote units first followed by the local unit, to avoid loss of connectivity. To reverse the role of the Root or Non-Root Bridge: 1. Configure the admin computer for direct connection to the bridge (see Step 3: Prepare the Administrative Computer on page 16). 2. Connect the admin computer to the Ethernet port of the unit whose role you want to change. 3. Go to Configuration > Wireless. 4. Next to Wireless Bridge Mode, select Root Bridge or Non-Root Bridge. 5. A warning message appears, indicating that a reboot is required. Click OK. 6. Click Update Settings. The setting changes are put into effect immediately, and a reboot begins. 7. Once the reboot is complete, the role is reversed. 8. Repeat this procedure for each device whose role you want to change. Figure 63. Changing the role from Root to Non-Root Bridge 79

88 Configuring the Wireless Bridge Configuring Quality of Service Settings Configuring Quality of Service Settings QoS configuration allows you to classify and prioritize traffic according to either ToS or Dot1p classifications. This section is for advanced network configuration. In general, the default values should be retained for optimal traffic prioritization. CAUTION: Do not customize these options unless you are an experienced network administrator or are under the guidance of an IT/support professional. These settings should only be changed in rare circumstances, in situations where the default settings need to be changed to match those of a non-standard network configuration. NOTE: Note that if Dot1p classification and ToS classification are both enabled, Dot1p classification takes precedence. Therefore, if you want to use ToS classification, Dot1p classification should be disabled. Configuring Global QoS Settings QoS settings can be configured globally, as well as on the Ethernet and Wireless interfaces independently. To configure global QoS settings 1. Go to Configuration > QoS. The Configuration :: QoS :: Global page appears. 2. Review the following table and make changes as needed. 3. Click Update Settings to save your changes. Table 16. Global QoS parameters Item ToS Classification Dot1p Classification Dot1p Marking Description Hex values used for classification of packets into the four WMM queues using ToS values. Numeric values (0-7) used for classification of VLAN-tagged packets into priority queues based on VLAN ID. Numeric values (0-7) used to assign Dot1p values to VLAN-tagged packets based on priority queue values. 80

89 Configuring the Wireless Bridge Configuring Quality of Service Settings Figure 64. Configuring global QoS settings ToS Classification ToS (Type of Service) values are entries in a field in the IP header of an incoming or outgoing packet used to classify IP packets into different WMM priority queues. WMM priority queues consist of four traffic types called Access Categories. The four Access Categories are as follows: Voice: voice traffic gets the highest priority Video: video traffic is given a higher priority than data or background traffic Data: low priority traffic Background: traffic that is less sensitive to latency and delays To enable ToS classification on the Wireless interface 1. Go to Configuration > QoS, and select the Wireless tab. 2. Click the Enabled button next to TOS Classification. 3. Click Update Settings to save your changes. 81

90 Configuring the Wireless Bridge Configuring Quality of Service Settings Figure 65. Configuration :: QoS :: Wireless page Dot1p Classification The Dot1p value is a field in the VLAN header that indicates the priority of this VLANtagged packet. Dot1p classification is similar to ToS classification--when a packet enters the bridge from an interface, it is classified and prioritized according to its Dot1p value. However, while ToS values apply to any IP packet that enters the device, Dot1p values apply only to traffic belonging to the specified VLANs. For example, if Dot1p Classification is Enabled in the Wireless tab and the value in Dot1p Classification VLAN IDs is set to 10, this means that Dot1p Classification will be performed on any ingress VLAN-tagged packets from the wireless interface whose VLAN ID is 10, and it will not be performed on any other packet whose VLAN ID is not 10. The values used to prioritize traffic are intuitive: they range from 0 to 7, with 0 being the lowest priority and 7 being highest priority. To enable Dot1p Classification 1. Go to Configuration > QoS, and select the Wireless tab. 2. Click Enabled next to Dot1p Classification. 3. In Dot1p Classification VLAN IDs, enter the VLANs for which you want to enable Dot1p classification. You can enter any combination of individual VLAN IDs separated by commas, or enter a range (e.g., ). 4. Click Update Settings to save your changes. 5. Do not change any of the settings in Configuration > QoS > Global, unless you want to enforce a different prioritization for the different traffic types. 82

91 Configuring the Wireless Bridge Configuring Quality of Service Settings Figure 66. Enabling Dot1p Classification Dot1p Marking Dot1p Marking is the reverse operation of Dot1p Classification. Marking involves setting the value of certain bits in the packet header to indicate what the priority of this packet is. To enable Dot1p Marking 1. On the Configuration > QoS > Wireless page, enter VLAN IDs for which you want to enable Dot1p Marking. 2. Click Update Settings to save your changes. For example, if the Dot1p marking value is 10, the bridge will only perform Dot1p marking on packets whose VLAN ID is

92 Configuring the Wireless Bridge Configuring LAN Ports Figure 67. Dot1p Marking Configuring LAN Ports The LAN Ports configuration page allows you to define how the bridge s Ethernet ports behave. As the ZoneFlex 7731 has only one Ethernet port, the port type is fixed to Trunk Port. You can define packet forwarding behavior, configure 802.1X authentication settings and configure VLAN settings for the Ethernet port from this page. Table 17 describes the options available for LAN port configuration. Table 17. LAN Port configuration options Setting Enable Description All LAN ports are enabled by default. Unchecking this box next to a port disables that LAN port entirely. Port Type Not configurable on ZoneFlex

93 Configuring the Wireless Bridge Configuring LAN Ports Table 17. LAN Port configuration options Packet Forwarding Not configurable on ZoneFlex X Configure the port as an 802.1X authenticator or supplicant. The following options are available: Disabled: No 802.1X controls are applied to this port. Authenticator (Port-based): Only one of the attached MAC hosts must be authorized for all hosts to be granted access to the network. Authenticator (MAC-based): Each MAC host is individually authenticated. Supplicant: The port acts as a supplicant to an upstream authenticator. Configure a port as Supplicant if the port is a Trunk Port used to connect the AP to a LAN switch. See Working with 802.1X on Wired Ethernet Ports on page 85 for more information. VLAN Untag ID: Enter a valid VLAN ID in this field to redefine the Native VLAN (also known as Untag VLAN. Default is 1. Valid entries are Members: Not configurable with VLAN Trunk port type (membership includes all VLANs). See Working with Port-Based VLANs on page 86 for more information. Working with 802.1X on Wired Ethernet Ports 802.1X authentication consists of the following three components: Supplicant: The supplicant sends access request messages along with credentials, such as user name / password or digital certificate, to an authenticator, which forwards the credentials to the authentication server for verification. Authenticator: The authenticator challenges the identity of the supplicant, then passes its credentials to the AAA server. If the credentials are accepted the supplicant is allowed access. Authentication Server (AAA Server): The AAA server verifies the supplicant s credentials and permits or rejects its request for access. 85

94 Configuring the Wireless Bridge Configuring LAN Ports For wired 802.1X, a Ruckus AP s Ethernet port can be configured as either an Authenticator or as a Supplicant. If configured as a Supplicant, a user name and password are required for the port to authenticate to an upstream authenticator. If configured as an Authenticator, the Authentication Server details must be entered. Enable MAC Authentication Bypass: If MAC authentication bypass is enabled, the port first attempts to authenticate the attached device by MAC address, and if that fails, it will try to authenticate the device using 802.1X. Working with Port-Based VLANs The ZoneFlex 7731 Wireless Bridge has only one Ethernet port and this port must be configured as a VLAN Trunk Port. Therefore, as a VLAN Trunk Port, the port is a member of all VLANs (1-4094). The VLAN Untag ID field (default = 1) can be used to redefine the Native VLAN for the port. If your network uses a VLAN other than 1 as the native VLAN, you should configure the Untag VLAN so that the configuration across the network is consistent. 86

95 5 Managing the Wireless Bridge In This Chapter Managing Firmware Upgrades Changing the Administrative Login Settings Enabling Other Management Access Options Enabling Logging and Sending Event Logs to a Syslog Server Sending a Copy of the Log File to Ruckus Wireless Support Rebooting the Wireless Bridge Resetting the Wireless Bridge to Factory Defaults Running Diagnostics Managing Firmware Upgrades You can use the Web interface to check for software updates/upgrades for the firmware built into the bridge. You can then apply these updates to the device in one of two ways: (1) manual updating on an as-needed basis or (2) automating a regularly scheduled update. Before starting, decide which option you want to take: Automate a regularly scheduled update. Run a one-time manual update right now. By default, the automatic upgrade option is disabled. To get started with upgrading the firmware, go to Maintenance > Upgrade. When the Maintenance :: Upgrade options appear, decide which upgrade method to use. The following sections describe each of the upgrade options listed on the Upgrade page. 87

96 Managing the Wireless Bridge Managing Firmware Upgrades Figure 68. The Maintenance :: Upgrade page Upgrading Manually via the Web 1. In the Upgrade Method options, click Web. 2. Click the Web Options URL field, and then type the URL of the download Web site. Remember to start the URL with 3. Default upgrade URL: CAUTION: Do not change the URL unless instructed to do so by Ruckus Support. 4. Click Perform Upgrade. A status bar appears during the upgrade process. 88

97 Managing the Wireless Bridge Managing Firmware Upgrades Figure 69. Firmware upgrade in progress 5. After the upgrade is completed, the bridge will reboot automatically. The Reboot in Progress page will be shown. Do not disconnect power from the bridge during reboot. Figure 70. Reboot in progress 6. Once the reboot is successfully completed, you can verify the current firmware version from the Status :: Bridge page (you will need to log in again first). 89

98 Managing the Wireless Bridge Managing Firmware Upgrades Figure 71. Viewing the current firmware version Upgrading Manually via FTP or TFTP 1. In the Upgrade Method options, click FTP or TFTP. 2. Click the Firmware Server field, and then type the URL or IP address of the server. CAUTION: Do not change any of the Image Control File, Username, or Password entries. 3. Click Perform Upgrade. A status bar appears during the upgrade process. 4. After the upgrade is completed, the bridge will reboot automatically. Upgrading Manually Using a Local File If you have downloaded or received an updated firmware image file from Ruckus Support and saved the file to your local disk, you can use this option to upgrade the bridge directly using that file. 1. In the Upgrade Method options, click Local. 2. Type in the path and file name or click Browse to locate the file on your local computer. 3. Click Perform Upgrade. A status bar appears during the upgrade process. 4. After the upgrade is completed, the bridge will reboot automatically. 90

99 Managing the Wireless Bridge Managing Firmware Upgrades Scheduling Automatic Upgrades The automatic upgrade feature lets you set the bridge to periodically query the Ruckus Wireless firmware server to check for new firmware versions, upgrade when a new version is found, and reboot the system at a specific time of day most likely to avoid causing network interruptions. 1. In the Upgrade Method options, click the button by your preferred choice (TFTP, FTP or Web). TFTP: Faster but less secure transfer protocol. FTP: Standard transfer protocol. Web: File transfer over HTTP port Enter the appropriate information in the Host name field or IP address field. CAUTION: Do not change any of the Image Control File, Username, or Password entries. 3. Select the Enabled option next to Auto Upgrade?. 4. Toggle the Interval to Check for Software Upgrade drop-down list to select your preferred interval. 5. Toggle the Schedule Reboot Time after Upgrade drop-down list to specify a time of day to perform the reboot after upgrading. 6. You have two options at this point: Click Perform Upgrade, which will start the process and the clock. The next upgrade will occur at the selected interval. Click Save parameters only. The clock starts right away, and the actual upgrade will occur at the first effective interval. 7. When the upgrade is complete, the bridge will reboot automatically. 91

100 Managing the Wireless Bridge Scanning for Interference Scanning for Interference The ZoneFlex 7731 includes a Site Survey tool that allows you to scan for other wireless networks nearby which may impact bridge to bridge performance. To scan for nearby wireless devices 1. Go to Status > Wireless. The Status :: Wireless page appears. 2. Locate the Site Survey line, and click the Last Survey or ReScan button. 3. A list of nearby wireless devices is displayed. Figure 72. Site Survey 4. If a large number of nearby devices is detected using the same channel as the Wireless Bridge, you may want to move bridge traffic to another channel. 5. Go to Configuration > Wireless, and choose a less crowded channel from the Channel pull-down menu. NOTE: The SmartSelect feature will always attempt to use the best channel available. If you manually select a channel, SmartSelect will be unable to automatically switch channels to adjust to changes in the environment. 6. Click Update Settings to confirm changes. 7. Run the SpeedFlex utility to test link performance. (See Verifying the Connection on page 53.) 92

101 Managing the Wireless Bridge Changing the Administrative Login Settings Changing the Administrative Login Settings The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging in to the Web interface using these default administrator login settings, Ruckus Wireless recommends that you change the default Web interface password immediately after installation. To change the default administrator login settings 1. Log into the Web interface. 2. Go to Configuration > Bridge. The Configuration :: Bridge page appears. 3. Under Service Provider Settings, change the default administrator login settings. (Optional) In Username, type a new user name that you will use to log in to the Web interface. The default user name is super. In Password, type a new password to replace the default password sp-admin. In Password Confirmation, retype the new password. 4. Click Update Settings. The message Your parameters were saved appears. You have completed changing the default login settings. The next time you log in to the Web interface, make sure you use these updated login settings. Figure 73. Changing Username and Password 93

102 Managing the Wireless Bridge Enabling Other Management Access Options Enabling Other Management Access Options In addition to managing the bridge via a Web browser, several other management access options are available on the bridge. These options include management access via Telnet, SSH and HTTPS. In addition to these management access options, you can also view and set up the connection to the Ruckus Wireless FlexMaster under the TR-069/SNMP Management Choice options. If your ZoneFlex device is to be managed by FlexMaster, then the FlexMaster information (server URL and contact interval) is preconfigured before you receive your ZoneFlex device. NOTE: If you are configuring the bridge to be managed by FlexMaster, remember to point it to the FlexMaster server after you configure the management access options. For more information, refer to Pointing the bridge to FlexMaster on page 96. To enable other management access options 1. Go to Administration > Management. The Administration :: Management page appears. Figure 74. The Administration > Management page 2. Review the access options listed in Table 18, and then make changes as needed. Table 18. Management Access Options Option Telnet access Description By default, this option is enabled. 94

103 Managing the Wireless Bridge Enabling Other Management Access Options Table 18. Management Access Options Option Telnet port SSH access SSH port HTTP access HTTP port HTTPS access HTTPS port Certificate Verification Description This field lists the default Telnet port of 23. You can manually change this port number, if required. By default, this option is enabled (active). This field lists the default SSH port of 22. You can manually change this port number if required. By default, this option is enabled (active). This field lists the default HTTP port of 80, if HTTP is active. You can manually change this port number if required. By default this option is enabled. This connection mode requires a security certificate, a copy of which has been pre-installed in the device. This field lists the default HTTPS port of 443. You can manually change this port number if required. This notes whether the security certificate linked to the HTTPS settings has been passed or not. 3. If you want to use TR-069 or SNMP to manage the bridge, configure the settings listed in Table 19. Table 19. TR-069 and SNMP Management Options Option Auto SNMP only FlexMaster only None DHCP Discovery FlexMaster Server URL Digest-authentication Username/Digestauthentication password Periodic FlexMaster Inform Interval Description Enables the ZoneFlex device to connect to either SNMP server or Ruckus Wireless FlexMaster. Only allow SNMP management Only allow FlexMaster management Disable TR069/SNMP management URL of server providing DHCP URL of the FlexMaster server This information is automatically generated by the bridge and used for authentication with FlexMaster. Change this value only if you want the bridge to connect to another access control server (ACS). Interval at which the device should attempt to contact FlexMaster 95

104 Managing the Wireless Bridge Enabling Other Management Access Options 4. Click Update Settings to save your changes. A confirmation message appears at the top of the page. Viewing FlexMaster Management Status If you configure the bridge to be managed by FlexMaster, you can check the TR069 Status section on the Administration > Management page. Table 20 lists the TR069 status information that the bridge provides. Table 20. TR-069 status information Status Information Currently using URL Last attempted contact Last successful contact Current time Description Shows the FlexMaster server URL with which the bridge is currently registered Shows the date and time of the bridge s last attempt to contact FlexMaster. Date and time are specified in GMT (or UTC), which are accurate if a Network Time Protocol (NTP) server is configured. Shows the date and time of the bridge s last successful contact with FlexMaster. Shows the current date and time as known to the bridge. This timestamp is accurate if an NTP server is configured on the bridge. If there is no NTP server configured, this timestamp is useful as a reference for comparison of the timestamps for Last attempted contact and Last successful contact. Pointing the bridge to FlexMaster Your ZoneFlex device is required to call home to register with your FlexMaster; FlexMaster does not initiate initial contact. To register successfully with FlexMaster, your ZoneFlex device must know the FlexMaster server s URL, thus entered on the device. To point the bridge to FlexMaster 1. Go to Administration > Management. 2. Under TR-069/SNMP Management Choice, click Auto. 3. In FlexMaster Server URL, type the URL of the FlexMaster server. 4. Toggle the Periodic FlexMaster Inform Interval drop-down list to select how frequently the device will check the FlexMaster server for any pending configuration changes available for that ZoneFlex unit. 96

105 Managing the Wireless Bridge Enabling Other Management Access Options 5. Click Update Settings to save your changes. After the bridge registers with FlexMaster, this Administration > Management page will show the communication status between the bridge and FlexMaster. Configuring the Bridge for SNMP Management To manage the bridge using Simple Network Management Protocol 1. Go to the Administration > Management page. 2. Select SNMP only under TR069/SNMP Management Choice. The SNMP configuration settings are displayed. Figure 75. SNMP configuration options 3. Enter SNMP management settings according to your network s SNMP server settings. Table 21 describes the settings required for SNMP management. Table 21. SNMP Settings Setting SNMP Read-Only Community SNMP Read-Write Community Description Set the community string (password) for readonly access. The default string public should be changed to match that set on your network s SNMP server. Set the community string for read-write access. The default string private should be changed to match that set on your network s SNMP server. 97

106 Managing the Wireless Bridge Enabling Logging and Sending Event Logs to a Syslog Server Table 21. SNMP Settings Setting SNMP Trap Server IP Address SNMP ACL Description Enter the IP address of the SNMP trap server on your network. Set to Enabled to restrict SNMP access to the ZoneFlex device to only those IP addresses on the ACL (Access Control List). If set to Disabled, any computer on the network can access the ZoneFlex device via SNMP commands. SNMP ACL Server IP Address1-4 When SNMP ACL is enabled, enter the IP addresses of up to four SNMP servers on the network. 4. If you will be managing the Wireless Bridge using FlexMaster but would like to enable SNMP management as a backup, you will need to click on SNMP only to configure SNMP settings, then click Update Settings to save your changes, then switch back to Auto. The ZoneFlex 7731 will choose TR069 (FlexMaster) management first, and SNMP as a backup if no FlexMaster server is discovered. You have finished configuring the bridge for TR069/SNMP management. Enabling Logging and Sending Event Logs to a Syslog Server If you have a syslog server on the network, you can configure the Wireless Bridge to send the device logs to the server. Due to memory limitations, internal logs are kept for a short time and older logs are overwritten as new information is added. 1. Go to Administration > Log. The Administration :: Log page appears. 2. Look for Log Status, and then click Enabled. 3. After enabling logging, configure the following options: Syslog Server Address [Optional]: To enable the bridge to send messages to a syslog server as they appear, enter the IP address of the syslog server. Syslog Server Port: By default, the syslog port number is 514. If the syslog server is using a different port, enter that port number in this field. 4. Click Update Settings to save and apply your changes. 98

107 Managing the Wireless Bridge Sending a Copy of the Log File to Ruckus Wireless Support Figure 76. The Administration > Log page Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run-time status of the bridge and can be useful for troubleshooting. You have three options for sending a copy of the current log file to Ruckus Wireless Support: Save a copy to your local PC, then attach it to an message and send it to support Set up a connection to an FTP site Set up a connection to a TFTP site To upload a log file to Support using FTP/TFTP 1. Go to Maintenance > Support Info. The Maintenance :: Support Info page appears. 2. Review the Transfer Method options. 3. To upload a copy of the support info file to an FTP or TFTP server, click the TFTP or FTP option. Clicking the FTP option prompts you to enter a User ID and Password. 4. In Server Address, enter the FTP or TFTP server IP address. 5. In Filename, enter a name for this file that you are saving. 99

108 Managing the Wireless Bridge Rebooting the Wireless Bridge NOTE: Remember to add a TXT file extension to the file name, especially if you are using Internet Explorer as your Web Admin host. 6. Click Upload Now. Saving a Copy of the Current Log to Your Computer You can also save a copy of the current log to your own computer, if needed. 1. Go to Maintenance > Support Info. The Maintenance :: Support Info workspace appears. 2. Review the Upload Method options 3. Click the Save to local computer option. 4. Click either supportinfo.txt or tr069info.txt. The TXT file opens in another window. 5. Click on File > Save As... in your browser menu bar, and choose a location on your local computer. 6. Change the file name if you prefer, and click Save to save the file to your computer. Rebooting the Wireless Bridge You can use the Web interface to prompt the bridge to reboot, which simply restarts the bridge without changing any of the current settings. Please note that rebooting the bridge will disrupt active network communications between bridges. To reboot the Wireless Bridge 1. Go to Maintenance > Reboot/Reset. The Maintenance :: Reboot/Reset page appears. 2. Click Reboot Now. After a brief pause, you will be automatically logged out of the bridge. After a minute or so, you should be able to log back into the bridge, which verifies that the reboot was successful. You can also check the LEDs on the bridge s back panel to verify the status of the device. Resetting the Wireless Bridge to Factory Defaults Resetting to factory defaults should not be necessary under most circumstances. However, if you do need to reset one or multiple units to factory defaults, you can use the Web interface to restore an inoperative bridge to its factory default settings, which will completely erase the configuration currently active in the device. 100

109 Managing the Wireless Bridge Resetting the Wireless Bridge to Factory Defaults Note, too, that this will disrupt all wireless network communications through this device. WARNING: DO NOT reset the Wireless Bridge to factory defaults, unless you are directed to do so by Ruckus Wireless support staff or by a network administrator. Factory resetting the Wireless Bridge will cause it to lose all of its configuration settings, including the provisioning as a Root or Non-Root Bridge. Do this only if you are able to immediately reconnect the restored bridge to your computer, to reconfigure it for wireless network use as detailed in Installing the Wireless Bridge on page 11. Before resetting to factory defaults, make sure you take note of the SSID, encryption settings, passphrase and shared secret currently in use. To reset the Wireless Bridge to factory defaults 1. Go to Maintenance > Reboot/Reset. The Maintenance :: Reboot/Reset page appears. 2. Click Reset Now (next to Restore to factory settings?). After a brief pause, you will be automatically logged out of the bridge. You must now disconnect the bridge from the switch (and the network) and reconnect it to your computer, as described in Step 3: Prepare the Administrative Computer on page 16. In factory default state, the ZoneFlex 7731 will revert to its default IP address ( ) unless it receives a dynamic IP address from a DHCP server, or it is manually configured with a new IP address. 3. After resetting to factory defaults, you will need to reprovision one unit as the root bridge and the others as non-root bridges. To automatically provision a bridge pair using an Ethernet cable, see Auto Provisioning on page 15. To manually provision one or more units using the Web interface, see Manual Provisioning on page Continue to Step 7: Verify Association between the Bridges on page Once provisioning and associating have completed, your bridge connection should be operational again, and you can continue using it as normal or proceed to other configuration options, as described in Configuring the Wireless Bridge on page

110 Managing the Wireless Bridge Running Diagnostics Running Diagnostics Four network diagnostic tools PING, Traceroute, Show ARP Table and Show FDB Table have been built into the bridge to help you check network connections from the Web interface. To run diagnostics for network troubleshooting 1. Go to Administration > Diagnostics. The Administration :: Diagnostics page appears. Four options are available: Ping Traceroute Show ARP Table Show FDB Table 2. For Ping and Traceroute tests, click the text field by the option you want to activate, and type the network address of a site you wish to connect to. 3. Click Run Test. The results appear in the text field below each option. Figure 77. Ping and Traceroute tools 4. For ARP Table and FDB Table, click Show to display the Address Resolution Protocol and Forwarding Database tables. 102

111 Managing the Wireless Bridge Running Diagnostics Figure 78. Administration > Diagnostics page The Address Resolution Protocol table can be useful in looking up Layer 2 (MAC) addresses of connected devices when only the Layer 3 (IP) address is known. The Forwarding Database Table can be useful in determining whether or not bridge routes have been established for frame forwarding, and in viewing device VLAN information by MAC address. 103

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