WiFi Setup Guide. Overview. Before you start

Transcription

1 WiFi Setup Guide Connect WiFi units to Excite, RoadStar, or StreetSmart Signs that use Ooh!Media software Overview Two wireless units come with each WiFi kit. The unit labeled Bridge (receiver) will be located and connected to the sign. The second unit, labeled Access Point (transmitter), will be located and connected to the network/computer. If multiple Master signs are to be connected, a point to multi-point WiFi network is used and additional Bridge units are required for each additional Master sign location. WiFi wireless units are labeled with the following IP addresses (configured at the factory): Access Point (transmitter) Bridge (receiver) Each additional Bridge - Starts at and increments by 1 (for example , ). These instructions walk you through setting up the Access Point and Bridge, conducting a site survey, and sending a test message. Instructions for connecting the WiFi units to AlphaEclipse Excite, RoadStar, and StreetSmart signs are included. Table of contents: WiFi Setup Diagram Step 1: Configure the Access Point Step 2: Configure the Bridge Step 3: Connect the Bridge to the sign Step 4: Install additional Bridge units Step 5: Conduct a site survey Step 6: Install Ooh!Media Before you start If you need assistance during the installation, contact Adaptive s Technical Support team at (414) ext Identify where the Access Point will be located and what computer / network it will be connected to. You will need a computer with a web browser and an Ethernet (or Ethernet crossover) cable, and/or access to the network. Identify the approximate location at the sign where the Bridge will be installed so you can assess the mounting requirements. DO NOT mount the Bridge to the sign. Consider possible sources of interference such as 2.4 GHz cordless phones, improperly shielded microwave ovens, wireless equipment that other companies may have installed in the area. Read through these instructions before installing and configuring the Access Point and Bridge. When you install Ooh!Media, you will need the following information to setup the sign: Sign Information IP address: Subnet Mask: Default Gateway: Note: Although the instructions in the Wireless Bridge / Access Point User s Manual state to mount the units first, we recommend configuring them first and then using Site Survey mode to determine the exact mounting location. Step 7: Send a test message Troubleshooting Changing the IP address for an Access Point or Bridge Adaptive Micro Systems 7840 North 86th Street Milwaukee, WI USA (fax) March 27, 2008 Copyright 2007 Part Number rev. F

2 WiFi Setup Guide WiFi Setup Diagram WiFi kit contents Additional Bridge units are required for point to multipoint WiFi networks. Qty Description 1 Wireless Bridge (receiver) unit 1 Wireless Access Point (transmitter) unit 48V, 0.375A AC/DC adapter with wallplug power *2 cable *2 Inline Power Injector (PoE) 2 1.8m Grounding cable *2 User s manual CD-ROM 2 Wall / mast mounting kit 2 Waterproof kit 2 Ethernet CAT5 cable with weather seal 1 WiFi Setup Guide Tools and equipment Items listed are needed but not supplied with WiFi kit. Tools & Equipment EX RS SS 5/32-inch hex tool X X Wire cutters X X Hammer X X Flathead screwdriver X Ethernet/Ethernet Crossover Cable X X X Ooh!Media CD X X X Sign s network settings X X X Other tools for mounting the Bridge near the sign X X X EX - Excite, RS - RoadStar, SS - StreetSmart * Only quantity one is used in the WiFi setup installation. Signs are equipped with PoE injectors installed at the factory. Obstruction free line-of-sight required Excite, RoadStar, or StreetSmart sign Access Point (transmitter) Bridge (receiver) Computer running ooh!media software * Service loop Outdoor rated Ethernet CAT5 cable * Service loop PoE injector Secure cables to the super-structure near this point ensuring NOT to kink or create additional stress / strain on the cables. Building structure Ethernet CAT5 cable Ethernet cable Excite controller Cable Service Loop Best Practice Tip: A Service Loop will allow service personnel to remove the controller and disconnect the Ethernet cable from inside the sign. The loop also provides an alternate path for melting snow or rain (to prevent it from going straight to the connection). 2 Part Number rev. F

3 Step 1: Configure the Access Point Step 1: Configure the Access Point Connect the hardware 1. Plug the Ethernet cable from the wireless unit labeled Access Point into the AP/Bridge port of the PoE injector. 2. Plug an Ethernet cable from your computer or network into the Network port of the PoE injector. 3. Plug the DC-inlet of the power adapter into the DC48V port of the PoE injector and the other end into a power socket in the wall. Login and record the MAC address 1. Open a web browser, type in the Address bar, and press the ENTER key. 2. At the login prompt, type admin for the Username and Password. After you login in, the screen appears similar to the following: Log your MAC Address for reference later during the Site Survey. MAC Address: Change the IP address on the computer If you are changing the IP address for the Access Point, see Changing the IP address for an Access Point or Bridge on page 18 for instructions. 1. At the computer, click the Start button and then Connect To > Show All Connections. Part Number rev. F 3

4 WiFi Setup Guide 2. In the Network Connections window, right-click Local Area Connection and choose Properties. 3. Click Internet Protocol (TCP/IP) and then click the Properties button. 4. In the Internet Protocol (TCP/IP) Properties dialog, select Use the following IP address and enter the following: IP address: Subnet Mask: Click OK. 6. In the Local Area Connection Properties dialog, click OK. 4 Part Number rev. F

5 Step 1: Configure the Access Point Configure security for the Access Point 1. Click Wireless and then click Security. 2. For Encryption, select WEP. 3. Click the Set WEP Key button. The Wireless WEP Key Setup screen opens. Only use letters A-F and numbers 0-9 for Encryption Key values. CAUTION! Although you can leave the WEP Key Encryption value at the default settings, doing so would leave the sign and network susceptible to eavesdropping and hacking. Consult the 11g Wireless Outdoor Client Bridge/AP User's Manual or your networking professional for more information. For Key Length, select 128-bit. Set the Key Encryption: Note: Set at least the first key encryption value. To do this, enter 26 characters (only letters A-F and numbers 0-9) in the Encryption Key 1 field. Write down the encryption key in the space provided. You will need this same key to configure security for the wireless Bridge unit. 4. Click Apply Changes. 5. Click Close. 6. On the Wireless Security Setup screen, click Apply Changes. 26 character encryption key: Part Number rev. F 5

6 WiFi Setup Guide Step 2: Configure the Bridge For point to multi-point installations repeat this procedure with the IP address labeled on the Bridge unit. Setup and configure the hardware 1. Swap the unit labeled Bridge with the Access Point you just configured. 2. Open a web browser, type (or the IP address labeled on the Bridge) in the Address bar, and press the ENTER key. 3. At the login prompt, type admin for the Username and admin for the Password and click OK. After you login in, the screen appears similar to the following: If you changed the IP address on the Access Point you must change the IP address for the Bridge, see Changing the IP address for an Access Point or Bridge on page 18 for instructions. 6 Part Number rev. F

7 Step 2: Configure the Bridge Configure security for the Bridge The Bridge and Access Point values must be the same or they will not communicate with each other. If you skipped this step for the Access Point, then you should skip this step for the Bridge. 1. Click Wireless and then click Security. 2. For Encryption, select WEP. 3. Click the Set WEP Key button. The Wireless WEP Key Setup screen opens. Only use letters A-F and numbers 0-9 for Encryption Key values. CAUTION! Although you can leave the WEP Key Encryption value at the default settings, doing so would leave the sign and network susceptible to eavesdropping and hacking. Consult the 11g Wireless Outdoor Client Bridge/AP User's Manual or your networking professional for more information. For Key Length, select 128-bit. Set the Key Encryption to the same settings you used for the Access Point, see 26 character encryption key: on page Click Apply Changes. 5. Click Close. 6. On the Wireless Security Setup screen, click Apply Changes. For point to multi-point installations repeat Configure the Bridge on page 6 with the IP address labeled on the Bridge unit. Part Number rev. F 7

8 WiFi Setup Guide Step 3: Connect the Bridge to the sign If you have a RoadStar sign go to Connecting to a RoadStar sign on page 8. If you have a StreetSmart sign go to Connecting to a StreetSmart sign on page 10. If you have an Excite sign go to Connecting to an Excite sign on page 12 Connecting to a RoadStar sign WARNING! Hazardous voltage. Contact with high voltage may cause death or serious injury. Always disconnect power to the unit prior to servicing. Open the door to the control cube. Left Left Right Right Left Left Right Right Left Left Right Right Control Cube 1. Disconnect power to the sign at the power source. 2. Locate the control cube. As you are facing the sign front, the control cube is in the bottom right corner. 3. Locate the two locks on the right door. 4. Use a 5/32-inch hex tool to open both door locks. 5. Carefully pull the top of the door back toward you to open. Remove the Ethernet strain relief connector The Ethernet strain relief connector is shipped tie-wrapped to the controller plate. Use wire cutters to cut the tiewrap. Ethernet strain relief connector 8 Part Number rev. F

9 Step 3: Connect the Bridge to the sign Remove one of the communication conduit knock-outs Using a hammer and a flathead screwdriver, carefully punch out one of the communication conduit knock-outs on the back of the control cube. Communication conduit knock-outs Install the Ethernet strain relief The Ethernet strain relief is used to weatherproof the Ethernet cable entry to the sign s controller. Outside of sign Inside of sign Enclosure gasket Enclosure nut Compression nut Feedthru body 1. Disassemble the Ethernet strain relief connector assembly. Do not remove the rubber enclosure gasket on the feedthru body. 2. From the outside of the sign insert the enclosure gasket end of the feedthru body into the communication conduit knock-out. 3. On the inside of the sign, install the enclosure nut onto the feedthru body. 4. While holding the feedthru body, hand tighten the enclosure nut. Connect the Ethernet cable 1. Route the RJ45 connector of the Ethernet cable through the compression nut, compression gasket, and feedthru body into the sign. 2. Connect the RJ45 connector to the Ethernet port on the PoE injector, leaving a little slack inside the sign and a Service Loop (see page 2) outside the sign. Ethernet stain relief connector PoE injector Ethernet cable 3. Tighten the compression nut until the compression gasket is tight around the cable. It is tight enough when you pull on the cable and it doesn t move. To improve the seal around the Ethernet cable, wrap the cable with electrical tape or a short length of tubing. 4. Close the sign and reconnect power for testing. Part Number rev. F 9

10 WiFi Setup Guide Connecting to a StreetSmart sign WARNING! Hazardous voltage. Contact with high voltage may cause death or serious injury. Always disconnect power to the unit prior to servicing. Open the door to the control cube 1. Disconnect power to the sign at the power source. 2. Locate the control cube. As you are facing the front of the sign, the control cube is in the bottom right corner. 3. Locate the door locks (see the following diagram). 4. Use a 5/32-inch hex tool to open the door locks for the control cube. 5. Carefully pull the top of the door back toward you to open. 2 x 2 2 x 1 1 x 3 1 x 2 Remove the Ethernet strain relief connector The Ethernet strain relief connector is shipped tie-wrapped to the controller plate. Use a wire-cutter to cut the tiewrap. Controller plate Ethernet strain relief connector 10 Part Number rev. F

11 Step 3: Connect the Bridge to the sign Remove one of the communication conduit knock-outs If applicable, using a hammer and a flathead screwdriver, carefully punch out the communication conduit knock-out on the back of the control cube. Rear view of sign Power conduit knock-out Communication conduit knock-out Install the Ethernet strain relief The Ethernet strain relief is used to weatherproof the Ethernet cable entry to the sign s controller. Outside of sign Inside of sign Enclosure gasket Enclosure nut Compression nut Feedthru body 1. Disassemble the Ethernet strain relief connector assembly. Do not remove the rubber enclosure gasket on the feedthru body. 2. From the outside of the sign insert the enclosure gasket end of the strain relief assembly into the communication conduit knock-out. 3. On the inside of the sign, install the enclosure nut onto the feedthru body. 4. While holding the feedthru body, hand tighten the enclosure nut. Connect the Ethernet cable Ethernet strain relief connector in knock-out Ethernet cable PoE injector 1. Route the RJ45 connector of the Ethernet cable through the compression nut, compression gasket, and feedthru body into the sign. 2. Connect the RJ45 connector to the Ethernet port on the PoE injector, leaving a little slack inside the sign and a Service Loop (see page 2) outside the sign. 3. Tighten the compression nut until the compression gasket is tight around the cable. It is tight enough when you pull on the cable and it doesn t move. To improve the seal around the Ethernet cable, wrap the cable with electrical tape or a short length of tubing. 4. Close the sign and reconnect power for testing. Part Number rev. F 11

12 WiFi Setup Guide Connecting to an Excite sign WARNING! Hazardous voltage. Contact with high voltage may cause death or serious injury. Always disconnect power to the unit prior to servicing. Connect the Ethernet cable to an Excite sign 1. Remove and disassemble the Ethernet strain relief connector from the back of the controller box. View of the controller box on the back of the Excite control case. Ethernet strain relief connector is attached to the Ethernet port housing on the controller 2. Route the RJ45 connector on the Ethernet cable through the Ethernet strain relief connector. Ethernet Port Housing on Controller Feedthru body Compression nut Ethernet cable 3. Plug the RJ45 connector into the sign controller s Ethernet port housing, leave a sufficient amount of slack outside the sign to create a Service Loop see page 2 for details. 4. Tighten the feedthru body onto the Ethernet port housing on the controller. 5. Tighten the compression nut until the compression gasket is tight around the cable. It is tight enough when you pull on the cable and it doesn t move. Step 4: Install additional Bridge units For point to multi-point installations use the IP address labeled on the additional Bridge unit and repeat the following STEP procedures, otherwise proceed to Step 5: Conduct a site survey on page 13 for instructions. Repeat the following procedures Step 2: Configure the Bridge on page 6 for instructions. Step 3: Connect the Bridge to the sign on page 8 for instructions. 12 Part Number rev. F

13 Step 5: Conduct a site survey Step 5: Conduct a site survey WARNING! Hazardous voltage. Contact with high voltage may cause death or serious injury. Always disconnect power to the unit prior to servicing. Note: It is recommended to use two or three people and provide a way for them to communicate while conducting the site survey. 1. Move the Bridge(s) out to the sign location and connect the Ethernet cable from the sign. 2. Position the Access Point in the selected mounting location facing the direction of the sign. 3. At the computer open a web browser and type the Access Point s IP address ( unless it was changed) in the Address bar. 4. At the login prompt, type admin for the Username and admin for the Password and click OK. 5. In the left menu area click Wireless and then click Site Survey. Signal strength MAC Address 6. Click the Refresh button. 7. To identify your Access Point, look for the Access Point s MAC Address (see Log your MAC Address for reference later during the Site Survey. on page 3) in the BSSID column. 8. Look at the value in the Signal column. This represents the signal strength on a scale of where 100 is the strongest signal strength. Make sure the front of the Bridge(s) is facing toward the Access Point. Adjust the position of the Bridge until you receive the strongest signal strength. 9. Mount the Bridge(s) and Access Point at the location you receive the strongest signal. Remember to create a Service Loop see page 2 for details. Part Number rev. F 13

14 WiFi Setup Guide Step 6: Install Ooh!Media 1. Insert the Ooh!Media CD into the CD-ROM drive. If the installation does not start automatically, do the following: Select Start > Run. Type D:\amplayer (use the correct letter for your CD-ROM drive if not D) and click OK. 2. On the first screen, click the Install Ooh!Media button and follow the instructions. 3. In the Network Setup window, set the IP address information. You will need most of this from your network administrator. Select Native. Only check the Expert Mode box if instructed by your network administrator, Internet service provider, or Adaptive Micro Systems to set advanced options such as the primary DNS. 4. Click Set. If the Login prompt appears, enter your password, click OK and then click Close in the Network Setup window. By default, the password is set to ooh. 14 Part Number rev. F

15 Step 7: Send a test message Step 7: Send a test message 1. Start Ooh!Media. Click Start > All Programs > Ooh!Media > Ooh!Media. 2. In the lower portion of the Ooh!Media window under Run-time Objects, click the insert new text button. Insert new text button A new text message box appears in Ooh!Media. 3. Highlight the text inside the message and type an appropriate test message. 4. Extend the length of the message by stretching it in the Timeline (see figure below). Time in seconds Extend the message long enough for you to go to the sign and look at it. 5. Click the disk icon to save the message. 6. Name the message and click Save. 7. Click the send message icon to send the message to the sign. 8. Verify the message appears on the sign. Part Number rev. F 15

16 WiFi Setup Guide Troubleshooting If nothing appears on the sign when you send messages from Ooh!Media, the first step is to verify there is communication with the sign. You can do this by pinging the sign. Ping is a tool used on computer networks to test whether devices are reachable. The goal of pinging a device is to get a reply. If there is no reply, the ping request times out meaning the device is unreachable. See To ping the sign, Bridge, or Access Point on page 17 for instructions. If you can successfully ping the sign, then the WiFi devices are communicating properly. Basic troubleshooting sequence: Ping the sign Is there a reply? Yes Contact Technical Support. No Ping the Access Point Is there a reply? Yes No There may be a problem with the Access Point s IP address, the wireless unit itself, or the internal network. Refer to the manual for the WiFi device, contact your network technician, or contact Technical Support. Ping the Bridge Is there a reply? No There may be a problem with the Bridge's IP address or the cabling. See your network technician or contact Technical Support. Yes Try resending the message. If the problem continues, contact Technical Support. 16 Part Number rev. F

17 Step 7: Send a test message To ping the sign, Bridge, or Access Point 1. The ping command is performed from within the Windows command prompt window (also referred to as the DOS window). To open the command prompt, click the Start button and select Run. A command window similar to the following appears. 2. Type ping followed by the IP address of the unit as in the following example. ping A successful ping looks similar to the following: An unsuccessful ping looks similar to the following: Part Number rev. F 17

18 WiFi Setup Guide Changing the IP address for an Access Point or Bridge If your network configuration requires the Access Point unit and Bridge unit to have different IP addresses, you can do so at any time by following these instructions. To change the IP address for an Access Point or Bridge 1. Make sure your computer is using an IP address within the X range. Change the IP address on the computer on page 3 for instructions. 2. At the computer, open a web browser and type the IP address of the unit and press the ENTER key. For a Bridge type or the IP address labeled on the Bridge. For a Access Point type At the login prompt, type admin for the Username and admin for the Password and click OK. 4. In the left menu area, click TCP/IP Settings and then click LAN Interface. 5. Click in the IP address field and type in the IP address to use for the unit. 6. Click Apply Changes. 7. Click OK. 18 Part Number rev. F

19 Step 7: Send a test message THIS PAGE INTENTIONALLY BLANK Part Number rev. F 19

20 Step 7: Send a test message THIS PAGE INTENTIONALLY BLANK Part Number rev. F 20