Figure user manual GENERAL INFORMATION DESCRIPTION SET UP USE MAINTENANCE ERROR MESSAGES FEATURES

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1 Figure user manual GENERAL INFORMATION DESCRIPTION SET UP USE MAINTENANCE ERROR MESSAGES FEATURES General information Both stylish and user friendly, Figure delivers a tailor made care designed specifically to meet the needs of your skin, on demand and in your own home. The Figure formulator, which is based on a patented, connected formulation system, works in conjunction with the Romy application. Using its understanding of your skin and your environment, this application prescribes the formulation best able to meet the needs of both. It prescribes the combination of active ingredient concentrates that your skin needs at any given moment, in real time. Invented and manufactured in France.

2 PURPOSE OF THE MANUAL This manual explains how to use and maintain the Figure device made by Romy Paris. It also sets out safety instructions and technical specifications. Read this manual carefully in order to use the device properly and safely. SYMBOLS The symbol opposite is used to alert you to potential risks or draw your attention to important safety information. Risk of electric shock Warns of a risk of electric shock if the instructions are not followed. PLEASE NOTE The Romy application is compatible with iphone 5S and ios 10 (as well as later versions) and with Android version 5.0 (Lollipop) or higher, available through Google Play Store. The information contained in this manual is the property of Romy Paris. It may not be reproduced without the express agreement of the brand. Edition 2018 REGULATORY INFORMATION Household and similar electrical appliances Safety EN : A11:2014 EN : A1 + A11 + A2 We hereby declare that the product complies with the essential requirements of the RED Directive (2014/53/EU), in accordance with the following standards: EN : A1: A2:2011 EN : 2015 Draft EN V2.2.0 : 2017 Final draft ETSI EN V2.1.1 : 2017 Draft ETSI EN V3.2.0 : 2017 EN : 2008 EN : 2010 ETSI EN V2.1.1 : 2016 and with the essential requirements of the directive (2011/65/EU) on the restriction of the use of

3 certain hazardous substances in electrical and electronic equipment, in accordance with standard EN 50581: Figure includes a Bluetooth transceiver operating at 2.4GHz with a maximum transmission power of 2.5dBm (0.57mW). Figure includes a Wi Fi (802.11b/g/n) transceiver operating at 2.GHz with a maximum transmission power of 17.1dBm (52mW). SAFETY INSTRUCTIONS Electrical risk: Plug Figure into an electrical socket. Make sure that the supply voltage shown on the Rating plate device corresponds to that of your electrical supply. Not connecting the device correctly could be dangerous. Hold the plug, rather than the cable, to unplug the device. Do not immerse the power cable and plug in water or other liquids. Check the condition of the power cable regularly. If it appears damaged, stop using the device immediately. Contact the dealer or their after sales team to replace the cable. Do not expose the device to water or excessive moisture. Do not use the device with wet hands. Prevent any water from splashing onto the device. Do not allow the water reservoir to overflow. Should water get into any part of the device other than the water reservoir, or in the event of an emergency, unplug the power cable immediately and contact the dealer. Do not attempt to switch the device back on: there is a risk of electrocution. Unplug the device if you are not going to be using it for a while. Under no circumstances should the device be used near a shower, bath or other source of water. Warnings: The Figure device is intended for domestic use only. The device must be stored somewhere dry. The device is only suitable for use indoors, at an altitude of below 3,400m. The packaging elements (plastic bags, cardboard box, etc.) must not be left within reach of children. Only use accessories and consumable products supplied by Romy Paris or those available from the dealer.

4 Never insert any object into the device other than Romy Paris active agent capsules and bottles (regardless of whether it is on or off). It is prohibited to open the housing of the device or to try and repair it. Apart from being dangerous, unauthorised opening of the device housing will de facto make the warranty void. Repairs may only be carried out by the Romy Paris After Sales service or by an approved person. This device may be used by children from 8 years old and by individuals with reduced physical, sensory or mental capacity or lacking in experience or knowledge, as long as they are properly supervised or have been given instructions for using the device safely and the risks have been taken into account. Children must not play with the device. User cleaning and maintenance must not be done by children without supervision. Precautions for use: To use the device safely, place it on a flat, horizontal, stable surface. Do not place the device upside down. The device must be used in a non humid, ventilated room. The device must be protected from being struck by falling objects or falling itself. Do not store or use the device near a heat source. When the device is not in use, lower the hatches to prevent any object (or dust, water, etc.) from getting inside. If the device is not going to be used for a prolonged period, empty, clean and unplug it. If the device is being transported, the reservoir must be emptied. Please re use the original packaging to protect the device. Failure to use the device consistently with the directions for use will release the manufacturer from all liability. WARRANTY The new device is guaranteed against all manufacturing faults or defects for two (2) years from the date of delivery. If necessary, contact your dealer or the Romy Paris After Sales team. This warranty does not apply to accessories or consumable products, nor does it apply to any part for which wear during the warranty period is normal. The warranty covers exchange or repair of the device. The proof of purchase must be enclosed with any warranty claim. Performance under the warranty covers the repair of all defects in the device that occur during the warranty period and which are clearly due to defects in the materials or the manufacture of the device. Defects or damage caused by improper use or failure to follow the directions for use are not covered by the warranty. The warranty will be withdrawn if: the device has not been plugged in in accordance with the instructions, any items other than Romy Paris active agent capsules and bottles have been inserted into the device, the directions for use have not been followed The warranty becomes void if the device has been opened by persons not approved or authorised by Romy Paris. Under no circumstances may the warranty above be invoked for damage done to persons or property as a result of the operation of the device. RECYCLING

5 This product is subject to separate collection of electrical and electronic equipment in accordance with Directive 2002/96/EC. The symbol on the device showing a dustbin that has been struck through means that at the end of its life, it must be processed separately from household waste. Therefore, it must be taken to a specific centre for waste electrical and electronic appliances or brought back to the dealer when buying a new device. Description GENERAL VIEW 1. Access to control panel 2. Spatula 3. Capsule collector 4. Drainage tray tab 1. Funnel and access to water reservoir 2. Bottle loading hatch 3. Rotation button 4. Confirm button 5. Power cord CONTROL PANEL 1. Opening/closing 2. LED lights (x3)

6 3. Profile 1 button 4. Profile 2 button 5. ON/OFF button and LED light COLLECTORS 1. Used water collector 2. Used capsules collector 3. Washing accessory CONSUMABLE PRODUCTS Only use Romy Paris products in your Figure device. You can order these items through the on line store. 1. BASE SERUM 2. WASHING SOLUTION 3. ACTIVE AGENT CAPSULES Set-up

7 CONTENTS OF PACKAGE 1 Figure formulator 1 spatula 1 Quick guide INSTALLATION Take all of the products out of the packaging. Keep the packaging in case you need to send the device back for any reason (end of hire, repair etc ) [1] Place the device on a flat, horizontal, stable surface. 1. The packaging elements are designed to be stored flat and take up a minimal amount of space. FILLING THE WATER RESERVOIR Unplug the device before filling the reservoir. Do not allow the water reservoir to overflow. Do not use hard water. Take out the water reservoir. Fill the reservoir using the funnel provided for this purpose. Do not fill the reservoir past 2/3. Reposition the water reservoir until it reaches its stop position. [1] 1. The float in the reservoir can be used to check the level. If the reservoir is not positioned correctly, an error message will appear on the Romy app. SET-UP AND CONNECTION To set up the device, the rear hatch must be closed and all of the accessories must be in place. Make sure you have the Wi Fi login details for your router. Make sure the password of your Internet router does not exceed 32 characters long, if that is the

8 case it will have to be changed in order to connect. If this is not the first time you have connected to this router and the right Wi Fi settings have already been saved, the three LEDs will flash white and after a few seconds, Figure will move straight from step 1 to step 3. Step 1 Connect Figure to a power socket. The ON/OFF button is red to indicate that the device is on. The three LEDs flashing white indicates that Figure is trying to connect to Wi Fi. Step 2 Wait for the 3 LEDs to flash red alternatively before connecting with the application. [1] Enter the information required to set up your account. [2] Go into the menu DAY TO DAY CARE > START IN DAY TO DAY MODE > I VE GOT Figure > CONFIGURE WIFI. Enter the information to configure the WiFi [3] (connection may take a few seconds). Step 3 Step 4 Step 5 Step 6 Once the connection has been established, the ON/OFF button will flash white. Press the ON/OFF button. The LEDs will flash whilst the device initialises. The ON/OFF light flashes red to indicate there are no bottles. A message on your Romy App will show that the bottles need to be loaded. Go to step Loading the bottles.

9 1. The LEDs start to flash red after a few seconds to indicate that the user can connect to Figure via the application. 2. You can select the volume of your treatment. (see Manual connection). 3. If the information entered is incorrect, an error message will be displayed on the application. LOADING THE BOTTLES Figure works with 1 bottle of BASE SERUM and 1 bottle of WASHING SOLUTION. [1] It doesn t matter what order they are loaded in, the device recognises the bottles once they have been loaded. It is important to load new bottles and confirm each bottle to ensure that Figure and the Romy app work properly. Step 1 Open the loading hatch. [2] Scenario 1: empty loading space or bottle(s) The confirm button flashes red and the rotation button is steady blue. Scenario 2: The confirm button is steady blue and the rotation button flashes blue. Step 2 Remove the cap from the bottle. Step 3 Load the bottle, tilting it. Make sure that the Romy Paris logo is facing you. Step 4 Press the Confirm button. Step 5 Press the Rotation button. Step 6 Prepare and load the 2nd bottle in the same way.

10 Step 7 Press the Confirm button. Step 8 Close the loading hatch again without forcing it. [2] If it seems to resist, check the position of the bottle. Step 9 Once the bottles have been detected, the top left LED will flash. Figure is ready to use. IMPORTANT At first use Figure will launch an automatic cleaning. It is required to wait until the end of the cycle before going to the next step. RESET 1. The device has three spaces, so it is possible to load 2 bottles of BASE SERUM and 1 bottle of WASHING SOLUTION. 2. The device cannot dispense any treatment whilst the loading hatch is open. Resetting Figures delete all configured settings of your formulateur (connection parameters, care volume, stocks). Reset Figure only if necessary. Step 1 Unplug then plug back Figure. Wait until it's on again. Step 2 Press simultaneously Profile 1 and Profile 2 buttons for a few seconds. Step 3 Wait for the 3 LEDs to flash red alternatively before connecting with the application.

11 Use PREPARING A CARE Steps Set up and pairing, Loading the bottles and Filling the water reservoir are complete, your Figure device is ready to deliver your care. The rear hatch must be closed and all of the accessories must be in place. It does not matter in which order you load the capsules prescribed by Romy. The volume of care provided is by default 1mL. Refer to the section on Manual connection to change this volume. Open the Romy app and create your daily prescription. View the data that has been captured. Fill in the data related to your activity, your environment, etc. The Romy application will prescribe the formulation that is best suited to the needs of your skin at that exact moment. Prepare the capsules prescribed by the application (1 to 3 active agent capsules). The 1st LED will flash on the Figure control panel. Insert a 1st active agent capsule. Wait for the 2nd LED to start flashing. Insert a 2nd active agent capsule. [1] Wait for the 3rd LED to start flashing. Insert a 3rd active agent capsule. [2]

12 Press the Profile 1 or Profile 2 button on the device to start your formulation. [2] After a few seconds, your tailor made care will be dispensed on the spatula. Apply the care to your skin. After the treatment has been dispensed, the machine begins an automatic rinsing phase. The three LEDs on the control panel flash pink. Once rinsing is complete, the first LED flashes white and Figure is ready to prepare a new treatment. Clean the spatula under running water. Dry it with a soft cloth. Put the spatula back in place (with the hollow part facing upwards). 1. If the prescription only specifies 1 or 2 capsules, proceed straight to the step Press Profile 1 or If you are the primary user, select Profile 1. If you are a guest who is sharing Figure, select Profile 2. The care will be recorded in your personal account. MANUAL CONNECTION In some cases it may be necessary to restart the Bluetooth connection between Figure and your smartphone, for example: to change your WiFi settings, to change the volume of the care. [1] The following procedure can be used to restart the connection manually. Press the ON/OFF button for around three seconds, until it turns red. [2] Wait for the 3 LEDs to flash red alternatively before connecting with the application. Once it has connected, the device will start to work normally again. 1. How much is extracted from the capsule can vary between 40% and 90%. 2. To deliberately stop the connection phase, the user will have to press the ON/OFF button for approximately three seconds; Figure will then resume normal operation. STANDBY MODE We recommend putting the device on standby after use.

13 Briefly press the ON/OFF button. A glowing light confirms that Figure is on standby. To exit standby mode, press the ON/OFF button again. Automatic standby The device goes into standby automatically after five minutes of inactivity. Maintenance Unplug the device before cleaning as described above. EXTERNAL SURFACES Never use an abrasive or a solvent. If necessary, clean the device with a cloth dampened slightly with water or a mild liquid soap. ACCESSORIES Unplug the device before cleaning as described above. The user must check and empty the water and capsule collectors if needed, according to frequency of use. Make sure that the water collector does not overflow. Clean the washing accessory (3) regularly to prevent it from getting blocked (recommended frequency = every 5 care cycles). Water reservoir: dishwasher friendly (recommended frequency = every 2 weeks).

14 Remove the collectors by pulling on the tab. Empty collectors (1) and (2) and rinse them with clean water. Clean the washing accessory with water (3). Ensure that there is no residue. Dry with a clean cloth. Put all of the elements back in place. [1] 1. If the washing accessory (3) is not correctly positioned, the ON/OFF button will flash red and a fault message will appear on the Romy app; check the position of the accessory. AUTOMATIC CLEANING The Figure formulator comes with a fully automatic system for cleaning its internal mechanisms. This process ensures the highest standards of hygiene. This cleaning happens usually every week and at first use. If the device detects insufficient water in the reservoir, a warning message will appear. Please refer to the section on Filling the water reservoir. If the device detects that the WASHING SOLUTION bottle is empty, a warning message will appear. Loading the bottles. All the LEDs of the interface scroll pink during cleaning. The cleaning cycle starts automatically. You must wait until the cycle has finished before using Figure for another care. The device is ready when the 1st LED starts flashing again.

15 REPLACING THE BOTTLES When a bottle is empty, the ON/OFF button flashes red. A message on your Romy app will tell you that you need to replace the used up bottle. Refer to the section on Replacing the bottles Error messages When an error with the device is detected, the ON/OFF button flashes red. You need to take action. Refer to the message displayed on your Romy app. The device is ready when the 1st LED starts flashing again. Message Action The water reservoir hasn t been detected and/or Fill the water reservoir The cleaning accessory has not been detected Add/Replace the BASE SERUM bottle Add/Replace the WASHING SOLUTION bottle Refer to the section on Filling the water reservoir. Refer to the section on Accessories. Refer to the section on Loading the bottles. Refer to the section on Loading the bottles.

16 If there is a hardware error When a hardware error is detected by the device, all the lights turn red. Switch the device off, then switch it back on. If the error persists, please contact the After Sales Team. [1] 1. The device goes into error mode (and stops working) until the problem is resolved. Contact the After-Sales Team If you have any queries relating to the After Sales service, please contact us by e mail, in French or English: sav@romy.paris Our teams will get back to you as soon as possible. Updates The device will carry out automatic updates. The device will be unavailable for a brief period. While an update is in progress, the LEDs on the control panel flash red. The device is ready when the 1st LED starts flashing again. Features Electrical supply Electrical power VAC / Hz 12 W

17 Classification Class II electrical appliance Dimensions W x H x D Weight (empty) 240 x 350 x 190 mm 2,9 kg RATING PLATE The rating plate underneath the device is confirmation of compliance.

Imprint. Preface. Issued by: supra Foto-Elektronik-Vertriebs-GmbH Denisstr. 28A Kaiserslautern Germany.

Imprint. Preface. Issued by: supra Foto-Elektronik-Vertriebs-GmbH Denisstr. 28A Kaiserslautern Germany. Preface Preface Dear customer, Congratulations on purchasing a high quality Maginon product. You have chosen a modern and easy to operate Smart Plug. The device comes with a 3 year warranty. In case of