VoCALL 16 Emergency Voice Communication System. Installation and operation manual

Transcription

1 VoCALL 16 Emergency Voice Communication System Installation and operation manual

2 Contents Contents 1. DOCUMENT UPDATE NOTES PROPRIETARY NOTICE DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY SUPPORT SERVICES IMPORTANT SAFETY INFORMATION RECEIPT/UNPACKING ABOUT THIS MANUAL LIST OF ABBREVIATIONS OVERVIEW Introduction Master Panel All Variants Type A Outstation All variants Type B Outstation All variants Features INSTALLATION Placement guidelines (As per BS : 2011) Mounting Instructions Network topology Cabling requirements Wiring details COMMISSIONING Wiring check Configuration steps Definitions of Access levels Configuring access profiles Test procedure Documentation Installation and operation manual C October

3 Contents 12. COMMUNICATION Making a call from an Outstation Receiving the call on Outstation Ending a call from an Outstation Dial Address Receiving a call at the panel handset Making a call from the panel handset Ending a call at panel handset Holding the call at panel handset INDICATIONS Visual indications - Panel Audible indications - Panel Visual indications - Outstation Audible Indication Outstation LOGGING FACILITY Call logs Fault logs Event log SOFTWARE UPGRADES MAINTENANCE (AS PER BS :2011) Responsibility Routine Non routine...78 APPENDIX...79 APPENDIX 1 - Package Content Checklist...79 APPENDIX 2 - Default PINS...80 APPENDIX 3 - SD Card folder structure...80 APPENDIX 4 Quick reference...81 APPENDIX 5 Checklist APPENDIX 6 Menu tree...84 APPENDIX 7 Cyber security Guidelines...85 Installation and operation manual C October

4 1. Document Update Notes 1. DOCUMENT UPDATE NOTES S.No. Release / Change Notes Date Approved By 1 First Release - Standalone configuration Sep PROPRIETARY NOTICE All data and information contained within this manual is of proprietary nature. Do not reproduce, transcribe, store in a retrieval system or translate into any language, any part of this manual without the prior permission of EATON. EATON reserves the right to make changes to product specification without notice or liability. Every care has been taken to ensure the accuracy of the information contained in this manual, but no liability can be accepted for any errors or omission. 3. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY The information, recommendations, descriptions and safety notations in this document are based on Eaton Corporation s ( Eaton ) experience and judgment and may not cover all contingencies. If further information is required, an Eaton sales office should be consulted. Sale of the product shown in this literature is subject to the terms and conditions outlined in appropriate Eaton selling policies or other contractual agreement between Eaton and the purchaser. THERE ARE NO UNDERSTANDINGS, AGREEMENTS, WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, OTHER THAN THOSE SPECIFICALLY SET OUT IN ANY EXISTING CONTRACT BETWEEN THE PARTIES. ANY SUCH CONTRACT STATES THE ENTIRE OBLIGATION OF EATON. THE CONTENTS OF THIS DOCUMENT SHALL NOT BECOME PART OF OR MODIFY ANY CONTRACT BETWEEN THE PARTIES. In no event will Eaton be responsible to the purchaser or user in contract, in tort (including negligence), strict liability or other-wise for any special, indirect, incidental or consequential damage or loss whatsoever, including but not limited to damage or loss of use of equipment, plant or power system, cost of capital, loss of power, additional expenses in the use of existing power facilities, or claims against the purchaser or user by its customers resulting from the use of the information, recommendations and descriptions contained herein. The information contained in this manual is subject to change without notice. 4 Installation and operation manual C October

5 4. Support Services 4. SUPPORT SERVICES The goal of Eaton is to ensure your greatest possible satisfaction with the operation of our products. We are dedicated to providing fast, friendly, and accurate assistance. Website Use the Eaton website to find product information. You can also find information on local distributors or Eaton sales offices. Website URL: Please mail us if you need assistance with placing an order, stock availability or proof of shipment, expediting an existing order, emergency shipments, product price information, returns other than warranty returns, information on local distributors or sales offices and technical support. Tech support: Tel: +44 (0) Customer services: Tel: +44 (0) Installation and operation manual C October

6 5. Important Safety Information 5. IMPORTANT SAFETY INFORMATION Personnel who install, maintain or repair this equipment must read the safety information below before starting work. Definitions and symbols WARNING Indicates a potentially hazardous situation which, if not avoided, can result in serious injury or death. CAUTION Indicates a potentially hazardous situation which, if not avoided, can result in minor to moderate injury, or serious damage to the product. General Safety Precautions WARNING This equipment is defined as Class 1 in EN :2014 and must be EARTHED. WARNING This equipment is intended for continuous operation and as such should be permanently connected to the mains supply. This unit does not contain an external mains switch. Each compact unit requires a 3A fused connection unit, returning to a breaker clearly marked EVCS DO NOT TURN OFF. WARNING Voltages in excess of 30V RMS AC or 50V DC is considered Hazardous and in certain circumstances can be lethal.this product contains wiring and terminations that are energized to 230V RMS AC mains. Before attempting to remove this component, ensure the Mains Power Supply and Battery Backup have been disconnected. WARNING No user serviceable parts. Testing, maintenance or repair with Mains Power (and/or battery) connected should only be undertaken by personnel who are trained and have taken adequate precautions. 6 Installation and operation manual C October

7 5. Important Safety Information WARNING If the units are distributed around a site it is essential all units are on the same mains phase, as they are classified TEN 230V, powering from different phases can mean a 440V potential can be present in a unit during a major fault incident. WARNING Indoor use only. Do not expose this unit to rain or moisture. CAUTION VoCALL 16 must only be installed by certified Eaton personnel i.e. an Eaton Customer Service Engineer or certified installer. In case of violating these requirements the warranty provided will not apply and EATON will not be held legally accountable. CAUTION Before handling PCB, operator should get rid of any electrostatic charge. Always handle PCBs by their sides and avoid touching any components. This product must only be disposed of in accordance with the WEEE directive. Installation and operation manual C October

8 6. Receipt/unpacking 6. Receipt/unpacking On receiving the unit, verify that the catalog number and unit options stated on the shipping container match those stated on the order/purchase form. Inspect the equipment upon delivery. Report any crate or carton damage to the carrier prior to accepting the delivery, and have this information noted on the freight bill. Remove all packing material from the unit. Check the unit for any signs of shipping damage. If damage is found after unpacking, report it to the Freight Company and EATON. Retain the packaging materials for the carrier to review. Storage It is recommended that the unit should be stored in its original shipping box/crate until it is to be installed. The unit should be stored in a location where: The ambient temperature is -5ºC to 40ºC The relative humidity is 0% to 95%, non-condensing The environment is dry, clean and non-corrosive The unit will not be subjected to high shock or vibration conditions Note: Note: Refer to Appendix 1 for package content checklist Batteries are not supplied with the unit and should be procured separately. 8 Installation and operation manual C October

9 7. About this manual 7. About this manual This manual contains important instructions that must be followed during installation, start, start-up, configuration and customization, operation and maintenance of the VoCALL 16 range of products. All instructions must be read before installing and operating the equipment. This manual should be saved for future reference as well. This manual is aimed at specialist personnel, who are responsible for the installation, commissioning and maintenance of VoCALL 16 emergency voice communications system (EVCS) and other personnel who are responsible for operating the system. 8. List of Abbreviations Abbreviation EVCS VoCALL BS MX16 OS PSU SS SLA Definition Emergency Voice Communication System Eaton product range for EVCS British Standard Master panel /Telephone Out-station / Remote Terminal Power Supply Unit Stainless steel Sealed lead acid Installation and operation manual C October

10 9. Overview 9. Overview 9.1 Introduction VoCALL 16 EVCS is a loop-wired, fully addressable, monitored and secure, bi-directional communication system. The VoCALL 16 product range is designed to comply with BS 5839 Part 9 : VoCALL 16 system comprises of two subsystems: Panel: MX16 Outstations: Type A, Type B Product range The offerings under EATON VoCALL 16 product range are listed below: CATALOGUE NUMBER Panel MX16 MX16-SSC Outstation TA16-RS TA16-BEZ TB16-GS TB16-GF TB16-RS TB16-RF DESCRIPTION VoCALL 16 Master panel VoCALL 16 Master panel stainless front pack, Flush mounting Type A Outstation - Red, Surface mounting Type A Outstation bezel - Red, Flush mounting Type B Outstation - Green, Surface mounting Type B Outstation - Green, Flush mounting Type B Outstation - Red, Surface mounting Type B Outstation - Red, Flush mounting 10 Installation and operation manual C October

11 9. Overview Technical specifications Unless otherwise stated, the following technical specifications apply to the VoCALL 16 product range: Feature Range Standards compliance BS : 2011* EMC EN : 2009 EN 55032: 2015 (Emission) EN 55035: 2017 (Immunity) Cable Max. distance between Outstations Network configuration AC supply voltage - Input Temperature (operating and storage) Humidity IP Rating FP200 type 200 metres Loop Wired Outstation / Remote Terminal 230V ± 10% RMS 50/60 Hz AC -5 C up to +40 C 98% Non-Condensing IP20 *BS : 2011 Fire detection and fire alarm systems for buildings. Code of practice for the design, installation, commissioning and maintenance of emergency voice communication systems. Installation and operation manual C October

12 9. Overview 9.2 Master Panel All Variants Figure 1: MX16 and MX16 SSC MX16 MX16-SSC Dimension Front Pack Dimension Weight Knockouts Power Supply Power Consumption Fault Indications Security Memory Batteries VoCALL 16 Master panel VoCALL 16 Master panel stainless front pack, Flush mounting H 355 X W 488 X D 155 mm H 390 X W 522 X D 2.5 mm 6.2 kg excluding battery (MX16). 3.5 kg excluding battery (MX16-SSC). 20 X 20mm dia at top, Rectangular knockout at rear - W 114 X H 37 mm 230V ± 10% RMS 50/60Hz AC 2.7 Watts Audio visual - Network/Communication, Sensors, Health Handset behind lockable door 4 GB SDHC card 2 x 12 V, 12 Ah SLA battery. Yuasa NP12-12 (Recommended) Note: MX16-SSC front pack is available as a separate front pack unit for flush mounting. Flush mounting: MX16 Panel + MX16-SSC (Front pack). MX16-SSC should to be procured separately. 12 Installation and operation manual C October

13 9. Overview 9.3 Type A Outstation All variants Figure 2: TA16-RS and TA16-BEZ TA16-RS TA16-BEZ Dimension Bezel Dimension Weight Knockouts Power Supply Power Consumption Fault Indications Security Type A Outstation - Red, Surface mounting Type A Outstation bezel - Red, Flush mounting H 320 X W 152 X D 114 mm W 189 X H 343 X D 1 mm 2.2 Kg 4 X 20mm dia at bottom 21V to 27.6V (Nominal 24V) DC Active Watts Standby Watts Audio visual - Network/Communication, Sensors Handset behind latched door Note: TA16-BEZ is available as a separate bezel unit. Flush mounting: TA16-RS + TA16-BEZ (Bezel). TA16-BEZ should be procured separately. Installation and operation manual C October

14 9. Overview 9.4 Type B Outstation All variants Figure 3: TB16-RS, TB16-GS, TB16-RF and TB16-GF TB16-GS TB16-GF TB16-RS TB16-RF Dimension Flush unit Dimension Weight Knockouts Power Supply Power Consumption Fault Indications Security Type B Outstation - Green, Surface mounting Type B Outstation - Green, Flush mounting Type B Outstation - Red, Surface mounting Type B Outstation - Red, Flush mounting H 137 X W 137 X D 56 mm H 162 X W 162 X D 56 mm 0.8 Kg 5 X 20mm; 1 X 25m at side walls; 6 X 20mm at rear 21V to 27.6V (Nominal 24V) DC Active Watts Standby Watts Audio visual - Network/Communication, Sensors Not applicable. User interaction using buttons on front. 14 Installation and operation manual C October

15 9. Overview 9.5 Features Fully compliant with BS5839-9: 2011 (abb. Pt9): VoCALL 16 supports the features required to support designing, installing, commissioning and servicing according to BS :2011 Part 9: Code of practice for the design, installation, commissioning and maintenance of emergency voice communication systems. Loop wired configuration: VoCALL 16 outstations are connected on a loop. Studies have shown this approach can support up to a 75% reduction in cable installation costs. i.e. cables, tray, fixings, conduit and most importantly, time. Simple and easy installation: VoCALL 16 Panel can support up to 16 Outstations on a loop. Outstations can be of any Type A/B. No extra accessories are required to extend the system. System size modifications could be achieved with ease with minimum design effort. Continuous fault monitoring and fault tolerant design: VoCALL 16 continuously monitors faults throughout the entire system. The system is designed with a fault tolerant loop to ensure high availability isolators protect the signal path from loss of operation during times of a single cable fault. Superior audio quality: VoCALL 16 is a designed as a fully digital system. The panel and outstations communicate via a digital signal which provides high immunity to electrical noise and ensures superior audio quality for maximum safety. Appealing look: VoCALL 16 product range is an attractive offering, supporting flush mounted variants for all units. User interface: Large LCD screen, keypad and a simple menu system to allow ease of working during system configuration, monitoring and normal operation. User configuration: VoCALL 16 allows up to a maximum of 10 user login / profiles to be created per panel. Each user can be configured independently allowing the system administrator the flexibility to support the needs of even the most demanding applications. For more information, refer to Section 11. Secure communications: VoCALL 16 has been designed within Eaton s stringent cyber security guidelines. The system is designed to protect against unauthorized and malicious users. For more information refer to Appendix 7. Storage: The VoCALL 16 system supports capacity to store 2000 transactional records in a history log per panel. A 4GB SD card is provided with each panel which provides storage for the historical records. Installation and operation manual C October

16 10. Installation 10. Installation 10.1 Placement guidelines (As per BS : 2011) The VoCALL 16 system is intended for indoor usage. Outstations should not be installed outdoors unless an IP65, or better housing, is used and cables are installed so as to prevent the ingress of moisture. General guidelines Panel There should be at least one panel in a building or complex. Panel(s) should be located: 1. Close to the main fire alarm panel or a repeater fire panel, in an area of low fire risk. 2. In an area with low background noise, particularly during an emergency. Fire alarm sounders should not be located near to panel. 3. Preferably in a manned control or security room. In a control room, the panel should be within easy reach from the operator s normal position. General guidelines Outstation Outstation location should be as per application of the EVCS system. 1. Fire and rescue service assistance: Outstations should be provided on all floors of the building served by firefighting stairs, and in the firefighting lobby to each firefighting stair. An additional outstation should be provided at each fire and rescue service access point. 2. Evacuation Management: Outstations should be provided on all escape staircases on every floor of the building. 3. In an emergency, communication with disabled building occupants: Outstations should be provided in all refuges and, where appropriate, an outstation should be provided adjacent to the evacuation lift on each floor. They should be mounted at a height of between 900 mm and 1.2 m above the floor in an easily accessible, well illuminated and conspicuous position, free from obstruction. Note: Background noise levels in the vicinity of devices should be kept as low as possible, preferably less than 40dB. 16 Installation and operation manual C October

17 10. Installation 10.2 Mounting Instructions MX 16 and MX 16 SSC 1. Take the unit out of the packing material. 2. Check the content against checklist provided in Appendix 1. Handset User Interface Lock Figure 4: MX 16 panel Front display: MX 16 panel contains user interface keypad input and screen. Handset is secured behind a locked door. Installation and operation manual C October

18 10. Installation 3. To lift top cover Open screws. Lift the cover from bottom and push back to disengage clips. Disconnect ground cable for easy operation Figure 5: Steps to open top cover Ground Cable. Disconnect for easy operation. Figure 6: View of panel with top cover detached 18 Installation and operation manual C October

19 10. Installation 4. Wire entry points: Knockouts are provided on top and rear for wire entry. Double tag knockouts are provided for easy removal. Remove knockouts as per requirement. a. Top: 20 X 20mm diameter b. Rear: W 114 X H 37mm Connection Knockout # 2 core wire Knockout # 4 core wire Outstation communication 4 2 Relay In Use, Fault 2 1 Power supply 1 1 Input Enable 1 1 Top Knockouts Note: Figure 7: Wiring holes are provided at top of enclosure. Do not remove more knockouts than required. Use appropriate glands while wiring. Recommended glands: AMP TE Connectivity ( ) Installation and operation manual C October

20 10. Installation 5. Wall mounting: Features are provided to support wall mounting of panel. Keyhole design enables quick and simple mounting. Ensure all mounting points are used to mount the console securely. 3x M4 screws can be used. Mounting Holes 195mm 200mm 39mm 281mm 27mm 248mm Mounting Hole Rear Knockout Figure 8: Front view of panel with user interface removed. Only for display purpose. DO NOT DETACH THE UNIT. Wire the unit. For details refer to section Battery: VoCALL 16 MX panel requires 2 x 12Ah sealed lead acid batteries to provide backup power in event of mains failure. When mounting panel on wall, place batteries in panel after mounting. 7. Reconnect ground cable, between top cover and back cover, before closing the unit. 8. Security: To prevent inadvertent use of system, key lock is provided for handset cabin. When panel is installed in public area please lock the door to ensure authorized usage. When panel is installed in secured area, magnetic latch can be used to hold the door in place. Authorized users should be provided with key as required. 20 Installation and operation manual C October

21 10. Installation MX 16 SSC Flush mounting: Front pack in stainless steel is available as separate unit to enable flush mounting. Replace top cover of MX panel with SS front pack bezel Figure 9: MX16-SSC unit. Replace MX16 top cover with Bezel to enable flush mounting Figure 10: MX16 flush mount unit ready for installation Installation and operation manual C October

22 10. Installation Type A Outstation 1. Take the unit of the packing material. 2. Check the content against checklist provided in Appendix 1 3. Push the door to open. Door is held in place using a magnetic latch Figure 11: Type A Outstation 4. PCB is located underneath the handset resting plate. To wire the unit open and remove the plate from the unit. Disconnect ground cable for easy operation. Figure 12: Open screws to remove phone plate 22 Installation and operation manual C October

23 10. Installation Figure 13: Ground cable connection. Disconnect for ease of use. 5. Knockouts are provided at the bottom of box. Double tag knockouts are provided for easy removal. Remove knockouts as required by the application. Figure 14: Double tag knockouts Installation and operation manual C October

24 10. Installation 6. Wiring: Wire the unit. For details refer to section 10.5 Connection Status Instructions Handset In place in received unit Cradle In place in received unit Earth Connection In place in received unit. To be reconnected by installer Communication Panel To be done by installer Refer Fig. 33 Outstation Loop To be done by installer Refer Fig. 33 OS OUT (PORT B) OS IN (PORT A) CANH CANL SHLD SHLD GND 24V CANH CANL SHLD SHLD GND 24V OS TYPE A PCB HANDSET CRADLE Figure 15: Connector Placement on Type A Outstation PCB 7. Assemble the unit. Reconnect ground cable before closing the unit. Figure 16: Type A unit ready to be mounted 24 Installation and operation manual C October

25 10. Installation 8. Mount the unit on the wall. 93.5mm Mounting Holes 215mm Mounting Holes Figure 17: Wall mounting provision Flush Mount Version: Front pack is available as separate unit to enable flush mounting Figure 18: Flush mounting procedure Installation and operation manual C October

26 10. Installation Type B Outstation 1. Take the unit out of the packing material. 2. Check the content against checklist provided in Appendix Remove screws to open the unit. PCB is mounted underneath the cover. Figure 19: Type B unit 4. Disconnect ground cable for easy installation. Figure 20: Remove ground cable for easy installation 26 Installation and operation manual C October

27 10. Installation 5. Knockouts are provided at the edges of the unit to support wall mounting and at rear of the unit to support flush mounting. Double tag knockouts are provided for easy removal. Remove knockouts as required by the application. 6. Mount the unit on the wall. Mounting Holes 142.8mm Mounting Holes Figure 21: Wall mounting points 7. Wiring: Wire the unit. For details refer to section 10.5 Connection Status Instructions Speaker In place in received unit Earth Connection In place in received unit. To be reconnected by installer Communication Panel To be done by installer Refer Fig. 33 Outstation Loop To be done by installer Refer Fig. 33 OS OUT (PORT B) OS IN (PORT A) CANH CANL SHLD SHLD GND 24V CANH CANL SHLD SHLD GND 24V SPEAKER OS TYPE B PCB Figure 22: Type B OS PCB connector placement Installation and operation manual C October

28 10. Installation 8. Assemble the unit. Reconnect ground cable before closing the unit. Note: Figure 23: Type B unit ready to be installed Wall mount and flush mount units for Type B outstations are available as separate products. 28 Installation and operation manual C October

29 10. Installation 10.3 Network topology VoCALL 16 system has been designed to enable simple installation and easy expansion. VoCALL MX 16 panel can be connected to Outstation variants Type A, Type B on a single loop. Up to 16 Outstations, of any variant and combination, can be connected to the Panel. Each Outstation on the loop is soft addressable. Refer to Figure: 4 Distance: Maximum distance between Panel and Outstation 200m Maximum distance between Outstations 200m Maximum loop length: 2 Km FP200, 200m OS 2 OS 1 VoCALL MX 16 OS 16 Figure 24: Network topology OS 15 Installation and operation manual C October

30 10. Installation 10.4 Cabling requirements Outstations: Enhanced FP200 2x2 / 1x4 Core; 1.5mm 2 is recommended for power, data connections to Outstation. Use screened cabling throughout the installation. Ensure that screen wiring is securely bonded to earth/shield terminals provided. Mains wiring: VoCALL 16 requires a mains supply exclusive to the panel that uses fixed three-core wiring (between 0.75mm2 and 2.5mm 2 ) which is fed from a double pole isolating fuse connection unit, fused at 3A. Unauthorized operation of the mains supply must not be allowed and the fused spur should be labeled EMERGENCY VOICE COMMUNICATION SYSTEM: DO NOT SWITCH OFF. Mains wiring must be segregated from all other system wiring. Good practices: Cables should be installed without external joints wherever practicable. Joints should be enclosed in junction boxes, labeled with the words EMERGENCY VOICE COMMUNICATION SYSTEM. It is recommended to route power and communication loop (Outstation wiring) in different cable sheath. 30 Installation and operation manual C October

31 10. Installation 10.5 Wiring details Panel - Power AC mains to PSU Power supply unit is housed below handset cabin. Each unit requires a 3A spur, returning to a breaker clearly marked EVCS DO NOT TURN OFF. Ensure earth wire is connected. Please refer to the label pasted in the unit near PSU to ensure correctness of connection. AC MAINS NC NC CLOCK DATA 0V 24V T (-) T (+) 24V 0V 24V 0V LINE NEUTRAL EARTH MAINS OUTPUT BATTERY COMMUNICATION Note: Figure 25: MX16 Power supply connections. AC power cable is not provided with the unit. Do not power on the system while installation work is in progress. PSU to Battery The two batteries are to be connected in series and their output to be connected to the PSU, at the designated connector. Wire harness for connecting to batteries is provided with the unit. There are two harnesses provided for: 1. PSU to Battery connection. 2. Battery series connection. Installation and operation manual C October

32 10. Installation 0V 4 TO BATTERY 1 -VE BATTERY 24V T (-) 3 2 INLINE FUSE TO BATTERY 2 +VE T (+) AMP 1 2 THERMISTOR POS 1 DESCRIPTION 2 Figure 26: PSU to Battery connection diagram TO BATTERY 1 +VE TO BATTERY 2 -VE 130 mm Figure 27: MX16 battery to battery connection diagram Figure 28: MX16 battery connections Note: Recommended battery: 2x Yuasa NP Installation and operation manual C October

33 10. Installation CAUTION SEALED LEAD ACID BATTERIES CONTAIN SULPHURIC ACID WHICH CAN CAUSE BURNS IF EXPOSED TO THE SKIN. THE LOW INTERNAL RESISTANCE OF THESE BATTERIES MEANS LARGE CURRENTS WILL FLOW IF THEY ARE ACCIDENTALLY SHORT CIRCUITED, CAUSING BURNS AND A RISK OF FIRE- EXERCISE CAUTION WHEN HANDLING BATTERIES. POWER UP PROCEDURE ALWAYS APPLY MAINS POWER BEFORE CONNECTING BATTERIES. ALWAYS CONNECT THE POSITIVE (RED +) TERMINAL FIRST. POWER DOWN PROCEDURE DISCONNECT THE BATTERIES BEFORE REMOVING THE MAINS POWER; ALWAYS REMOVE THE NEGATIVE (BLACK -) TERMINAL FIRST. Note: As per BS : 2011, in event of mains failure, the system can be powered from battery continuously for 24 hours in standby mode. After this period, battery would have sufficient capacity to support a call continuously for more than 3 hours. Batteries would require 24hrs to charge back to full capacity. Installation and operation manual C October

34 10. Installation IN USE FAULT ENABLE OS OUT (PORT A) OS IN (PORT B) PANEL OUT (PORT1) PANEL IN (PORT 2) ETHERNET C NO C NO C NO CANH CANL SHLD SHLD GND 24V CANH CANL SHLD SHLD GND 24V RX+ TX+ TX- RX- TX- SHLD SHLD RX+ TX+ RX- SHLD SHLD V J GND SCL SDA POWEER MAIN BOARD DISPLAY UNIT CRADLE HANDSET Figure 29: MX 16 Main PCB board connector placement AC Main RELAYS / INPUT OUTSTATION Figure 30: Wiring Connections to be done by installer 34 Installation and operation manual C October

35 10. Installation PSU to PCBA This connection is in place in the received unit. Power supply unit provides 24V DC output required to power up the system. VoCALL 16 communicates with PSU and monitors power supply for its health status over data lines NC NC CLOCK DATA 0V COMMUNICATION IN USE FAULT ENABLE C NO C NO C NO CANH OS OUT (PORT A) CANL SHLD SHLD GND 24V V T(-) T(+) 24V 0V 24V 0V BATTERY OUT 1 OUT V 2 GND 3 SCL 4 SDA POWEER MAIN BOARD 4 LINE CRADLE 3 2 NEUTRAL MAINS HANDSET 1 EARTH Figure 31: MX16 Power connection from PSU to Main PCB Installation and operation manual C October

36 10. Installation Panel - Outstation Enhanced FP200 2x2 / 1x4 Core; 1.5mm 2 is recommended for power and data connections to Outstation. The Outstations are wired in daisy chain method. Outstation connected to OS OUT (PORT A) will be addressed as #1. The subsequent Outstations acquire one higher number as their ID in order. Outstations are soft addressed (Refer section:12.2). OS 1 OS 2 OS 3 OS 4 OS 5 OS 6 OS 7 IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT OS - OUT IN OUT OS 8 MX16 OS - IN IN OUT OS 9 OS 10 OS 11 OS 12 OS 13 OS 14 OS 15 OS 16 IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT Figure 32: Daisy chain loop for Outstation Wiring OS IN (PORT A) OS OUT (PORT B) OS IN (PORT A) OS OUT (PORT B) CANH CANL SHLD SHLD GND 24V CANH CANL SHLD SHLD GND 24V CANH CANL SHLD SHLD GND 24V CANH CANL SHLD SHLD GND 24V x2 or 4x1 FP200 cable 2x2 or 4x1 FP200 cable 2x2 or 4x1 FP200 cable IN USE FAULT ENABLE PANEL OUT (PORT 1) PANEL IN (PORT 2) ETHERNET C NO C NO C NO CANH CANL SHLD SHLD GND 24V CANH CANL SHLD SHLD GND 24V RX+ TX+ TX- RX- TX- SHLD SHLD RX+ TX+ RX- SHLD SHLD V GND SCL SDA POWEER OS OUT (PORT A) OS IN (PORT B) MAIN BOARD DISPLAY UNIT J CRADLE HANDSET Figure 33: Outstation wiring Power and data cable detail connections 36 Installation and operation manual C October

37 10. Installation CANH CANH CANL CANL OS#1 - OUT SHLD SHLD GND Enhanced FP200 2/4 Core; 1.5 sq mm UP TO 200m SHLD SHLD GND OS#2 - IN 24 V 24 V Figure 34: OS Port Port connections CAUTION TAKE CARE WHILE CONNECTING POWER AND DATA WIRING FOR OUTSTATIONS. OUTSTATION WILL BE DAMAGED IF POWER AND DATA CONNECTIONS ARE INTERCHANGED. Panel - Relay connections Relay The MX16 panel is provided with volt free relay (30V DC 1A) to connect with any NON-EVCS system. 1. IN-USE relay: Normally OPEN and CLOSES when any OS is operated (i.e. a call is in progress). 2. FAULT relay: Normally CLOSED and OPENS on any fault event, including loss of power. Input 1. ENABLE input: MX16 panel is provided with a signal input that can be driven by a relay. Input state is normally CLOSED and OPENS on being triggered from non-evcs system. Note: If the ENABLE input is triggered, no calls can be made using the system. System continues to monitor fault scenarios. Refer Section 11 for information of input configuration. Installation and operation manual C October

38 10. Installation Enhanced FP200 2 Core; 1.5 sq mm UP TO 10m Shield terminal can be terminated at screw available near the connector To NON-EVCS SYSTEM Relay Contacts Figure 35: Relay/Input wiring connections Earth connections Earth connections for the system are as below: 1. AC Mains are earthed at PSU. 2. Panel enclosure is earthed through PSU. Top cover is connected to enclosure for earth connection continuity using cable provided. 3. Panel PCBA s are earthed through enclosure. Outstation PCBA is earthed through SHLD connection on PCB. 4. Outstation enclosures are earthed through ground cable, provided with respective outstation. Note: Earth continuity should be tested after installation. Wiring summary Unit Connection Type Status Instructions MX Handset In place in received unit MX Cradle In place in received unit MX Power connection PSU and Main Board In place in received unit MX AC Mains Input To be done by installer Refer Figure 25. MX PSU Battery To be done by installer Wire harness provided. Refer Fig. 26 MX Battery Battery To be done by installer Wire harness provided, Refer Fig. 27 MX Main board and User Interface In place in received unit MX Earth Connection In place in received unit To be reconnected by installer MX Relay FAULT, INUSE To be done by installer Refer to Figure 35. MX Input ENABLE To be done by installer Refer to Figure 35. OS-B Speaker In place in received unit OS Earth Connection In place in received unit To be reconnected by installer MX, OS Communication - Panel To be done by installer Refer to Figure Installation and operation manual C October

39 11. Commissioning 11. Commissioning The system should be commissioned by a competent person, trained by Eaton. The person should possess a basic knowledge and understanding of Section 2 and Section 3 of the BS : 2011 standard Wiring check On completion of wiring, or sections of wiring, the installer should carry out tests to ensure the integrity of cable insulation and adequacy of earth connection. These tests must to be carried out with the equipment disconnected, and prior to completion of the entire installation. Note: Note: Ensure connections do not become loose while mounting units. Label the wires, and where ever possible, route power and data cable in different cable sheaths. Installation and operation manual C October

40 11. Commissioning 11.2 Configuration steps Powering up the system Power On: 1. Before Power On ensure all wiring connections are correct and have been checked. 2. Power up the system using mains power supply. Verify below LEDs are on (Refer Fig 38): Note: a. AC Power b. Power c. System Health The system will not power on directly from the battery. In the event of mains failure, the system will shift to battery power to continue smooth operation. General Fault Network Fault Power Supply Fault System Health Call Indication DC-Power AC-Power Power System Fault Panel Fault Call - Outstation Figure 36: Visual indications on panel Fault - Outstation 40 Installation and operation manual C October

41 11. Commissioning Accept Down Up Back Speaker Out Listen In Hold Call Cancel Call Accept Call Keypad navigation tips: Figure 37: User interface layout Use Accept button to move one step ahead / one screen in. Use Back button to move one step back / one screen up. Use Up and Down button to navigate through menu screen. Type #S. No. of menu item to reach it faster. Example: To reach item 6 on menu, press 6 using keypad. Pressing Up button at top of menu will take you end of last page. Installation and operation manual C October

42 11. Commissioning Login It is required to login to the system as ENGINEER to configure the system. To login perform below steps: 1. Press any key ACCEPT, UP, DOWN. 2. Select ENGINEER 2 profile to log in. 1 USER 1 2 ENGINEER 1 3 ENGINEER 2 Select a User (3-3) 3. Enter the 4 digit pin required. Default PIN = Select a User 1 USER 1 2 ENGINEER PIN 1 Required 3 ENGINEER Enter 2 PIN Last Login 09:02 01/05/18 **** (3-3) Note: Note: It is required to change the default pin after first login. As an enhanced security measure, the system provides the information of last login attempt by the any user. 42 Installation and operation manual C October

43 Set Date and Time (HH:MM) Time 1 5:30 Set Time Date Set Date 11. (DD/MM/YY) Commissioning 0 1/01/18 1. Go to option System Time / Date. ENGINEER 7 Manage Users 8 Display Settings 9 System Time / Date 10 System Service Date 11 Install 12 Test (9-12) System Time / Date (2-4) (HH:MM) Time 1 5:30 Set Time Time Set (DD/MM/YY) 0 1/01/18 Date Set Date 2. Enter current time in HH:MM format. Press Down to select Set Time. Press Accept System Time / Date (1-4) System Time / Date (2-4) (HH:MM) System Time / Date (HH:MM) (3-4) Time 1 5:30 Time (HH:MM) 1 5:30 Set Time Set Time Time Time Set 1 5:30 1 (DD/MM/YY) Set Time (DD/MM/YY) Date 0 1/01/18 Date (DD/MM/YY) 0 1/01/18 Set Date Date Set Date 0 1/01/18 Set Date 3. Enter current date in specified format. Press Down to select Set Date. Press Accept Note: All logs would use the time and date information set by user. System Time / Date (3-4) (HH:MM) Time 1 5:30 Set Time (DD/MM/YY) Date 0 1/01/18 Set Date System Time / Date (4-4) (HH:MM) Time 1 5:30 Set Time (DD/MM/YY) Date 0 1/01/18 Set Date Date Set Installation and operation manual C October System Time / Date (4-4) ENGINEER (10-12)

44 11. Commissioning System settings To change system settings, follow the below steps: 1. Go to menu option Install. Press Accept. ENGINEER 7 Manage Users 8 Display Settings 9System Time / Date 10 System Service Date 11 Install 12 Test (11-12) Go to option System Settings. Press Accept. INSTALL 1 System Settings 2 Names 3 4 Outstation Learn Update Software (4-5) 3. Select the tick box to select panel as Master. 1 Master Panel 2 Panel Number 3 Enable Input System Settings (1-3) 1 4. Select Panel ID = Save the settings. 44 Installation and operation manual C October

45 11. Commissioning Addressing the Outstation loop The panel auto detects the Outstation connected to it and assigns addresses to them. To address the Outstations follow the below steps: 1. Go to menu option Install. Press Accept. 2. Go to option Outstation Learn. Press Accept to continue ENGINEER 7 Manage Users 8 Display Settings 9 System Time / Date 10 System Service Date 11 Install 12 Test (11-12) INSTALL 1System Settings 2 Names 3 Outstation Learn 4 Update Software (4-5) 3. Panel will detect the number of Outstation devices connected to it. 4. Press Accept to view the devices. Following information about the device will be displayed. INSTALL 1System Settings 2 Names 2 Outstations Found 3 Outstation OK = Learn Cancel = 4 Update Software (4-5) 2 Outstations Found a. b. 01: Type A V0.02 c. d. SN: : Type A V0.02 SN: Accept (4-5) a. ID assigned to Outstation. ID # from 1 16 are assigned to Outstation in order of their connection and position from the panel. The Outstation connected to OS OUT port is assigned ID #1. b. Type of Outstation A or B c. Software version installed on Outstation. d. Serial ID of Outstation 5. If the number of Outstations detected = number of Outstations connected, confirm the system installation. Installation and operation manual C October

46 11. Commissioning 6. Go to option Accept. Re-confirm the system configuration. Outstations are now addressed. 2 Outstations Found 01: Type A V0.02 SN: Save 2 outstations as 02: Type Athe installation? V0.02 SN: OK = Cancel = Accept (4-5) 7. Outstations are now addressed. Panel can initiate regular communication with Outstations. 2 Outstations Found 01: Type A V0.02 SN: Outstation Learn OK 02: Type A OK V0.02 = SN: Accept (4-5) Note: Note: Outstation Learn process must be followed whenever an Outstation has been added, removed or replaced in an existing system. A maximum of 16 Outstations can be connected to a panel. TROUBLESHOOTING: In case of incorrect wiring, Outstation learn will not be successful. Fault log can be referred to identify the problem. Perform learn again after correcting the issue. Note: After performing above steps the system is ready to operate with default settings. Follow remaining steps to customize the systemas per requirements. 46 Installation and operation manual C October

47 11. Commissioning Setting configuration parameters VoCALL 16 system allows setting below configuration parameters: 1. Name a. Building / Site Name b. Panel Name c. Outstation Name d. Handset Name 2. Display Settings a. Brightness b. Contrast c. Date Format d. Key Bleep 3. System Settings a. Master Panel b. Panel ID c. Enable Input 4. Date and Time Settings a. Current Date b. Current Time c. Service Date 5. User Configuration Note: User configuration detail steps are covered in section 11.3 and 11.4 Installation and operation manual C October

48 11. Commissioning Name 1. Go to option Install. Press Accept. ENGINEER 7 Manage Users 8 Display Settings 9 System Time / Date 10 System Service Date 11 Install 12 Test (11-12) Go to option Names. Press Accept. INSTALL 1System Settings 2 Names 3 Outstation Learn 4 Update Software (2-5) Select the name to be changed. Press Accept. Names Site Name: SITE NAME Panel Name: PANEL XX Panel Handset: PANEL HANDSET 48 Installation and operation manual C October

49 11. Commissioning 4. Press up/down key to navigate left/right along the screen. 5. Select Accept to select the character to change. Press up/down key to navigate through character set. Press Accept to select the desired character. Site Name Alphabet European S I T E N A M E Save 6. Character set permissible: a. A-Z b. 0-9 c. Special Characters: # ( ) * + -,. _ / ; < > = 7. Max length allowed for name is 16 characters. 8. Default names would be considered if names are not updated. Suggestion: Select name of Panel / Handset / Outstation such that they describe the place of installation and its type. E.g. 2 STAIR B Type B Outstation installed at staircase of 2nd floor. Panel name could be name of building panel is installed in. Handset name could be the location in building where panel is installed. Note: Update names of devices for ease of operation and identification in emergency situation. Installation and operation manual C October

50 11. Commissioning Display Settings - Brightness and contrast 1. Go to option Display Settings ENGINEER 7 Manage Users 8 Display Settings 9System Time / Date 10 System Service Date 11 Install 12 Test (8-12) 2. Select Brightness to adjust screen brightness. Use up/down keys to select the optimum level. 1 Brightness 2 Contrast 3 Language 4 Date 5Key Bleep Display Settings (1-5) English (DD/MM/YY) 3. Select Contrast to adjust screen contrast. Use up/down keys to select the optimum level. 1 Brightness 2 Contrast 3 Language 4 Date 5Key Bleep Display Settings (2-5) English (DD/MM/YY) Note: Screen brightness/contrast will change in real time while updating the value. 50 Installation and operation manual C October

51 11. Commissioning Date Format 1. Select Date to change the date format according to convention generally followed at the site of installation.. 2. Available date formats are DD/MM/YY (default) and MM/DD/YY. 1 Brightness 2 Contrast 3 Language 4 Date 5Key Bleep Display Settings (4-5) English (DD/MM/YY) Key Bleep VoCALL 16 system provides facility of audible feedback on pressing any key. A bleep is heard if key press is registered. 1. Select Key Bleep to enable or disable bleep sound any on key press. 1 Brightness 2 Contrast 3 Language 4 Date 5Key Bleep Display Settings English (DD/MM/YY) (5-5) Display Settings (5-5) 1 Brightness 99 2 Contrast 32 Save the settings? 3 Language V0.02 English Yes = No = Back = 4 Date (DD/MM/YY) 5Key Bleep Installation and operation manual C October

52 11. Commissioning System Settings - Enable Input VoCALL 16 system provides facility of interfacing Non EVCS system through Enable Input relay. Relay input is in normally CLOSED and OPENS on being triggered from non-evcs system. During the period when input is CLOSED, the system is disabled. No calls are permitted on the system. System, however, continues to monitor fault conditions. INSTALL (4-5) System Settings (1-3) 1 System Settings 2 Names 3 Outstation Learn 4 Update Software 1 Master Panel 2 Panel Number 3 Enable Input 1 Note: VoCALL 16 system will act on this input only if it is activated. To activate the input select the Enable Input option under system settings menu. 52 Installation and operation manual C October

53 11. Commissioning Service Date 1. Go to option System Service Date. ENGINEER 7 Manage Users 8 Display Settings 9 System Time / Date 10 System Service Date 11 Install 12 Test (10-12) Enter the next service date for installed system in specified format. Select Set Date, Press Accept. System Service Date Service Date --/--/-- System Service Date Service Date --/--/-- New Date Set Date (DD/MM/YY) 04/04/19 Service Date (DD/MM/YY) Set New Date 04/04/19 Set Date 3. For guidance on maintenance routine, refer to Section 16 Note: It is recommended to have bi-annual check of the system by engineer. After every service next service date should be updated by the engineer. Installation and operation manual C October

54 11. Commissioning 11.3 Definitions of Access levels In accordance with BS :2011 standard, VoCALL 16 product range provides following access levels for appropriate usage of the system. 1. Access level 1 Members of public. Outstations Type A and Type B is readily available for usage by members of general public to initiate/ receive a call. No passwords/pin/key is required for the usage. 2. Access level 2 Authorized access for person who is trained by installer/commissioner to operate the EVC system. MX Panel features allows restricting its usage by an authorized person. Key lock facility is provided to restrict usage of handset. 4 digit PIN is required to access the system controls under USER profile. System can store up to 5 USER profiles. Default functionality available for USER profile: N ote: a. Start and end a call to give assistance to a member of the public. b. Perform following operations on panel: i. View Event Log ii. View Fault Log iii. View Call Log iv. View Panel Information v. Change Pin USER profile by default does not have permission to clear the faults on the system. Accepting fault by USER would silence the buzzer for 8 hours. The buzzer would sound again after 8 hours in case the fault is not corrected. In case of detection of new fault on the system, buzzer would be active again. Call functionality has higher priority over all other functionalities. In case of call, audible fault indications would be non-active during the duration of call and would be active once call is completed. 54 Installation and operation manual C October

55 11. Commissioning 3. Access level 3 Authorized access for a person who is trained to maintain the EVC system. This actor will be able to perform basic fault finding and system maintenance. 4 digit PIN is required to access the system controls under MANAGER profile. System can store up to 3 MANAGER profiles. Default functionality available for MANAGER profile: a. Start and end a call b. Perform following operations on panel: i. Accept Faults ii. iii. iv. View Fault Log View Event Log View Call Log v. View Panel Information vi. vii. viii. Manage Log Change Pin Display Settings Note: Accepting system fault by MANAGER would clear the fault from current faults log. It is expected that faults are accepted by MANAGER only after they have been corrected. 4. Access level 4 - Authorized access for person who is trained and authorized by manufacturer to install, service, configure the system, alter its firmware, thereby changing its basic mode of operation. 4 digit PIN is required to access the system controls under ENGINEER profile. System can store up to 2 ENGINEER profiles. Default functionality available for ENGINEER profile: a. Start and end a call b. Perform system tests c. Perform following operations on panel: i. Accept Faults ii. View Fault Log iii. View Event Log iv. View Call Log v. View Panel Information vi. Manage Log vii. Manage Users Installation and operation manual C October

56 11. Commissioning Note: viii. Display Settings ix. System Time / Date x. System Service Date xi. Install xii. Test Accepting system fault by ENGINEER would clear the fault from current faults log. It is expected that faults are accepted by ENGINEER only after they have been corrected Configuring access profiles Enabling access profiles Access profiles enabled by default on MX16 are ENGINEER profiles. ENGINEER 2 is the super user for the system. Other access profiles needs to be enabled during configuration as per requirement. VoCALL16 system allows greater flexibility of changing the default functions available to each access profiles. System can be configured to provide more or less functionality than enabled by default. Each access profile can be individually modified. ote: N Default access provided to each profile is in accordance with BS :2011 standard. Entity maintaining the system is responsible to ensure proper usage. Any deviation from the default profiles should be agreed by all parties and recorded in the commissioning and hand over documents. 56 Installation and operation manual C October