KX-FB421. Operating Instructions. Flat-Bed-Plain Paper Fax and Copier. Model No.

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1 Flat-Bed-Plain Paper Fax and Copier Operating Instructions Model No. KX-FB421 General Information FOR FAX ADVANTAGE ASSISTANCE: CALL HELP-FAX ( ) TO for customers in the U.S.A. or Puerto Rico REFER TO for customers in the U.S.A. or Puerto Rico Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be used only in the U.S.A.

2 Thank you for purchasing a Panasonic facsimile. Things you should keep a record of For your future reference Attach your sales receipt here. Date of purchase Dealer s name and address Serial number (found on the rear of the unit) Dealer s telephone number Caution: L The Telephone Protection Act of 1991 requires the following information to be clearly stated either at the top or bottom margin of the first message page when transmitting messages via telephone facsimile: date and time of transmission, identification of the business, entity or person(s) sending the facsimile, and telephone number of the business, entity or person(s). To program this information into your unit, complete all the instructions on page 28 to page 31. L Note that the images of copied or received documents will remain on the used ink film. Use discretion when disposing of the used ink film. L Do not rub or use an eraser on the printed side of recording paper, as the print may smear. Energy Star: L As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. Trademarks: L Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other countries. L openlcr and openlcr.com are the trademarks of openlcr.com, Inc. L All other trademarks identified herein are the property of their respective owners. Copyright: L This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME) and its licensee. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of KME and its licensee. Kyushu Matsushita Electric Co., Ltd

3 Important safety instructions Safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, or the like. 5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls. 6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. For safety purposes this unit is equipped with a grounded plug. If you do not have this type of outlet, please have one installed. Do not defeat this safety feature by tampering with the plug. 9. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 10.Do not overload wall outlets and extension cords. This can result in the risk of fire or electric shock. 11.Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit. 12.To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. 13.Unplug this unit from the wall outlet and refer servicing to an authorized service center when the following conditions occur: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the unit. Safety instructions C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 14.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 15.Do not use this unit to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS INSTALLATION: L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. WARNING: L To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture. OTHER INFORMATION: L Keep the unit away from electrical noise generating devices, such as fluorescent lamps and motors. L The unit should be kept free from dust, high temperature and vibration. L The unit should not be exposed to direct sunlight. L Do not place heavy objects on top of this unit. L Do not touch the plug with wet hands. For fax advantage assistance, call

4 Table of Contents Table of Contents Initial Preparation Accessories Included accessories...6 Accessory information...6 Finding the Controls Overview...7 Location of controls...8 Installation Connecting the document cover...9 Unlocking the shipping lock...10 Ink film installing / replacing...11 Paper stacker and paper tray...13 Recording paper...14 Connections and Setup Popular ways to use the fax machine...15 Case 1: Receives faxes and phone calls (on answering machine) on single line (one phone number)...16 Case 2: One line used for fax only...18 Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used...20 Case 4: Receives faxes and phone calls on single line, but different numbers (Distinctive Ring)...22 Case 5: Receives faxes and voice mail on same line, but different numbers (Distinctive Ring)...24 Help Button Help function...26 Volume Adjusting volume...27 Initial Programming Date and time, your logo and fax number...28 Telephone Automatic Dialing Storing names and telephone numbers into one-touch dial...32 Storing names and telephone numbers into navigator directory...33 Editing a stored entry...34 Erasing a stored entry...35 Making a phone call using one-touch dial and navigator directory...36 Caller ID Caller ID service from your phone company...37 Viewing and calling back using caller information...38 Erasing caller information...39 Storing caller information into one-touch dial and navigator directory 40 Fax Sending Faxes Sending a fax manually using the auto document feeder...41 Sending a fax manually using the scanner glass...43 Documents you can send...44 Sending a fax using one-touch dial and navigator directory...45 Broadcast transmission...47 Receiving Faxes Receiving a fax manually...51 Receiving a fax automatically...52 Distinctive Ring Using two or more phone numbers in a single telephone line For fax advantage assistance, call

5 Table of Contents Copy Copying Making a copy...55 Programmable Features Features Summary Programming...59 Basic features...60 Advanced features...61 Help Error Messages Reports...64 Display...65 Frequently Asked Questions When a function does not work, check here...67 Jams Recording paper jam...70 Document jams sending...73 Cleaning White plate and scanner glass...74 Document feeder rollers...75 Thermal head and roller shaft...76 General Information Printed Reports Reference lists and reports...79 Caller IQ Feature openlcr service for the Caller IQ feature...80 Specifications Technical data about this product...83 FCC Information List of FCC requirements and information...85 Limited Warranty Panasonic Facsimile Product Limited Warranty...86 Customer Services Customer Services directory...88 Index Program index...89 Index...90 For fax advantage assistance, call

6 Accessories Included accessories Initial Preparation Power cord... 1 Telephone line cord...1 Handset... 1 Part No. PFJA1030Z Handset cord... 1 Part No. PQJA10075Z Paper stacker...1 Part No. PFJXE0805Z Paper tray... 1 Part No. PQJA10126Z A4 paper guide... 1 Part No. PFKS1078Z1 Part No. PFKS1072Z1 Ink film...1 Operating instructions... 1 Part No. PFKS1074Z1 Part No. PFQX1699Z L If any items are missing or damaged, check with the place of purchase. L Save the original carton and packing materials for future shipping and transportation of the unit. L The part numbers are subject to change without notice. Accessory information The included film roll is 10 meters (32 1 / 2 ') long. We recommend that you buy a full-size replacement film 120 meters (393') for continuous use of your unit. For best results, use genuine Panasonic replacement film as follows: Model No. Item Specifications/Usage KX-FA94 Replacement film 216 mm 120 m (8 1 / 2 " 393') L The ink film is not reusable. Do not rewind and use the ink film again. L To place an order: Telephone: Call Fax: Send a fax to Include: your name, shipping address and telephone number, credit card type, number, expiration date and your signature, order part number and quantity. Internet: Visit our web site: (for customers in the U.S.A. ONLY) L If you have any questions about internet orders, please contact us at: panasonicdirect@panasonic.com Telephone: For fax advantage assistance, call

7 Finding the Controls Overview Finding the Controls Front view A B C D E F G H I J K L A Document guides B Document exit C ADF (Auto Document Feeder) cover D Recording paper exit E Paper stacker The paper stacker may not be shown in all illustrations. F Recording paper entrance G Paper tray H Tension plate I Document entrance J Document cover K Printer cover L Printer cover open button Rear view A Power inlet B Telephone line jack C External telephone jack D ADF (Auto Document Feeder) cable E Speaker A B C D E For fax advantage assistance, call

8 Finding the Controls Location of controls A B C D E F G H I J K L M N O P Q R A Display B {MENU} L To initiate or exit programming. C {CALLER ID} L To use caller ID service (page 38, 40). D {REDIAL/PAUSE} L To redial the last number dialed. L To insert a pause during dialing. E {HANDSET MUTE} L To mute your voice to the other party during a conversation. Press this button again to resume the conversation. F One-touch keys L To use one-touch dial (page 32, 36, 45). L To transmit to multiple entries (page 47, 49). G {COPY} L To initiate copying (page 55). H {RESOLUTION} L To select print quality (page 41, 55). I {CALLER IQ} L To use the Caller IQ feature (page 80). J {RECEIVE MODE} L To change the receiving mode. K {NAVIGATOR, VOLUME} L To adjust volume (page 27). L To search for a stored name (page 36, 45). L To select the features or feature settings during programming (page 59). L To navigate to the next operation. L {TONE} L To change from pulse to tone temporarily during dialing when your line has rotary pulse services. M {FLASH} L To access special telephone services such as call waiting or for transferring extension calls. N {MONITOR} L To initiate dialing without lifting the handset. O {HELP} L To print a quick reference (page 26). P {LOWER} L To select stations 4 6 for one-touch dial (page 32, 36, 45). Q {STOP} L To stop an operation or cancel programming. R {FAX/START, SET} L To initiate fax transmission or reception. L To store a setting during programming. 8 For fax advantage assistance, call

9 Installation Connecting the document cover Installation 1 Gently insert the two tabs on the document cover into the slots on the unit (1), then close the document cover (2). Document cover Slots 2 1 Tabs 2 Connect the ADF cable to the jack on the back of the unit. L The arrow (_) on the ADF cable must be facing up. Arrow (_) ADF cable For fax advantage assistance, call

10 Installation Unlocking the shipping lock The shipping lock is to avoid damaging the scanner when it is being transported. Before using the unit, unlock the shipping lock. 1 Press down the printer cover open button (1). Open the printer cover (2). 3 Close the printer cover by pushing down on both sides until locked. 2 Printer cover Printer cover 1 Printer cover open button 2 Slide down the shipping lock to unlock position. L The label for unlocking the shipping lock is attached to the unit. Remove and read it. Caution: L Whenever transporting the unit, be sure to slide up the shipping lock to lock it. Shipping lock Unlock position 10 For fax advantage assistance, call

11 Installation Ink film installing / replacing Install the included ink film or replace the used ink film with a new one. Replacement film Model No. KX-FA94: prints about 400 letter-sized pages. See page 6 for accessory information. 1 For replacement only: If ejected paper is stacked on the paper stacker, remove it. 3 For replacement only: Pull out the blue gear and remove the used ink film. Remove the used core. Used core Paper stacker Ejected paper 2 Press down the printer cover open button (1). Open the printer cover (2). L For first time installation of the supplied ink film, skip to step 5. Blue gear Used ink film 4 For replacement only: Remove the stoppers and tags from the new ink film. Tags Stopper 1 2 Printer cover Printer cover open button New ink film Stopper For fax advantage assistance, call

12 Installation 5 Insert the gear of blue core of the front ink film roll into the left slot of the unit (1). Insert the rear ink film roll (2). Correct L Make sure that the ink film is wrapped around the blue core at least once. Gear of blue core Rear ink film roll 1 2 Blue core 1 turn Tight Left slot Incorrect Front ink film roll 6 Turn the gear of blue core in the direction of the arrow. The ink film is not wrapped around the blue core. Gear of blue core Slack Reverse 7 Close the printer cover by pushing down on both sides until locked. Ink film Printer cover Note: L The ink film is safe to touch, and will not rub off on your hands like carbon paper. 12 For fax advantage assistance, call

13 Installation Paper stacker and paper tray 1 Line up the slots in the paper stacker with the pegs on the bottom of the unit, then slide until locked. Pegs Note: L Do not place the unit in an area where the paper tray may be obstructed (i.e. by a wall etc.). L Recording paper will be ejected from the front of the unit. Do not place anything in front of the unit. Paper stacker To use A4 size paper Insert the bottom tab on the A4 paper guide into the lower slot. Press the guide into the upper slot. L Change the recording paper size (feature #16 on page 60). Slots Paper tray Upper slot A4 paper guide L The paper stacker can hold up to approx. 100 sheets of printed paper. Remove the printed paper before the paper stacker becomes full. 2 Insert the paper tray into the slot on the back of the unit. Lower slot Bottom tab Paper tray Slot For fax advantage assistance, call

14 Installation Recording paper Letter, legal or A4 size recording paper can be loaded. The unit can hold up to 100 sheets of 75 g/m 2 (20 lb.) paper. You may use 60 g/m 2 to 90 g/m 2 (16 lb. to 24 lb.) paper. See the note for paper specifications on page 84. For superior results, we recommend Hammermill Jet Print paper. 1 Fan the stack of paper to prevent a paper jam. To add paper 1. Pull the tension plate forward and hold open while removing all of the installed paper. 2. Add paper to the stack of paper you removed and straighten. 2 Pull the tension plate forward and hold open while inserting the paper. Side to be printed face down. Tension plate Tab 3. Fan the stack of paper. 4. Pull the tension plate forward and hold open while inserting the paper. Tension plate L The paper should not be over the tab. L If the paper is not inserted correctly, readjust the paper, or the paper may jam. Correct Incorrect Stack of paper 14 For fax advantage assistance, call

15 Connections and Setup Popular ways to use the fax machine Connections and Setup You may already have other devices such as telephone or telephone answering machine besides the fax machine. You may use them in the same room or different room. Depending on your situation, select the way you prefer to use your fax machine. Case 1: Receives faxes and phone calls (on answering machine) on single line (one phone number) (page 16) Case 2: One line used for fax only (page 18) Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used (page 20) Case 4: Receives faxes and phone calls on single line, but different numbers (Distinctive Ring) (page 22) Case 5: Receives faxes and voice mail on same line, but different numbers (Distinctive Ring) (page 24) General information for connections Telephone line cord Power cord Connect to LINE. Handset cord Line surge ( protector ) Power surge ( protector ) Longer, uncoiled end To a single telephone line jack (RJ11C) To a power outlet (120 V, 60 Hz) Note: L The warranty does not cover damage due to power line surges or lightning. For additional equipment protection, we recommend the use of a surge protector. The following types are available: TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX). L To avoid malfunction, do not position fax machine near appliances such as TVs or speakers which generate an intense magnetic field. L If any other device is connected on the same line, this unit may disturb the network condition of the device. L When the power is turned on and the display shows the following, unlock the shipping lock (page 10). CARRIAGE ERROR b RELEASE SHIPPING LOCK For fax advantage assistance, call

16 Connections and Setup Case 1: Receives faxes and phone calls (on answering machine) on single line (one phone number) Your situation You wish to use the fax machine and your answering machine in the same room. Telephone wiring image in house or office Connections Remove the stopper. Fax machine Answering machine Answering machine (Not included) Telephone line cord Power cord To a single telephone line jack (RJ11C) To a power outlet (120 V, 60 Hz) 16 For fax advantage assistance, call

17 Connections and Setup How to set up {+} {-} {RECEIVE MODE} 1 Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE} until the following is displayed. FAX ONLY MODE 3 RINGS {SET} {FAX/START} FAX TEL L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode. 2 Press {+} or {-} to change the ring setting to 5 and press {SET}. 3 Turn on your answering machine. 4 Adjust the ring setting of the answering machine to less than 4. L This will allow the answering machine to answer the call first. Note: L If you wish to answer calls manually, set the fax machine to TEL mode by pressing {RECEIVE MODE}. How to receive calls At first your answering machine will pick up the call. Helpful hint: L If the call is a phone call, the answering machine will record voice message automatically. L If a fax calling tone is detected, the answering machine will be disconnected and the call will be switched to the fax machine. The fax machine will receive a fax automatically. If the answering machine is turned off You can receive a fax with the fax machine and an extension telephone, if connected. With the fax machine 1. When the fax machine rings, lift the handset of the fax machine. 2. When document reception is required, a fax calling tone (slow beep) is heard, or no sound is heard, press {FAX/START}. L The fax machine will start reception. With an extension telephone 1. When the extension telephone rings, lift the handset of the extension telephone. 2. When document reception is required, a fax calling tone (slow beep) is heard, or no sound is heard, press {*}{9} (pre-selected fax activation code) firmly. 3. Replace the handset. L The fax machine will start reception. Note: L You can change the fax activation code in feature #41 (page 62). TEL MODE FAX TEL For fax advantage assistance, call

18 Connections and Setup Case 2: One line used for fax only Your situation You wish to use the fax machine only for fax reception/transmission. Connections Connect to LINE. Telephone wiring image in house or office Fax machine Telephone line cord Power cord To a single telephone line jack (RJ11C) To a power outlet (120 V, 60 Hz) 18 For fax advantage assistance, call

19 Connections and Setup How to set up {+} {-} {RECEIVE MODE} {SET} 1 Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE} until the following is displayed. FAX ONLY MODE 3 RINGS FAX TEL L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode. 2 Press {+} or {-} to change the ring setting to 2 and press {SET}. How to receive calls Just leave it. When the other party sends a fax, the fax machine will receive it automatically. For fax advantage assistance, call

20 Connections and Setup Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used Your situation You wish to use the fax machine and an extension telephone in a different room. Most calls are phone calls and the fax machine is mostly used to send documents. Connections Connect to LINE. Telephone wiring image in house or office Room Room Extension telephone Fax machine Telephone line cord To a single telephone line jack (RJ11C) Power cord To a power outlet (120 V, 60 Hz) 20 For fax advantage assistance, call

21 Connections and Setup How to set up {RECEIVE MODE} {FAX/START} Set the fax machine to TEL mode by pressing {RECEIVE MODE} until the following is displayed. TEL MODE FAX TEL How to receive calls You can receive a fax with the fax machine and extension telephone. With the fax machine 1. When the fax machine rings, lift the handset of your fax machine. 2. When document reception is required, a fax calling tone (slow beep) is heard, or no sound is heard, press {FAX/START}. L The fax machine will start reception. With the extension telephone 1. When the extension telephone rings, lift the handset of the extension telephone. 2. When document reception is required, a fax calling tone (slow beep) is heard, or no sound is heard, press {*}{9} (pre-selected fax activation code) firmly. 3. Replace the handset. L The fax machine will start reception. Note: L You can change the fax activation code in feature #41 (page 62). For fax advantage assistance, call

22 Connections and Setup Case 4: Receives faxes and phone calls on single line, but different numbers (Distinctive Ring) Your situation You wish to use the fax machine and your answering machine in a different room and receive faxes and phone calls automatically. You must gain another phone number to use for fax besides the current phone number. To get a new phone number, you need to subscribe to Distinctive Ring service at your local telephone company. L Distinctive Ring service may be called Identa Ring service. The name of service depends on the telephone company. Connections Connect to LINE. Telephone wiring image in house or office Room Room Telephone line cord To a single telephone line jack (RJ11C) Answering machine Fax machine Power cord To a power outlet (120 V, 60 Hz) 22 For fax advantage assistance, call

23 Connections and Setup How to set up 1 Subscribe to Distinctive Ring service at your local telephone company to get a new phone number. 2 Turn on the Distinctive Ring in feature #31 (page 53). L The display shows the following and you cannot change the receiving mode while the Distinctive Ring feature is activated. FAX TEL If you subscribe for two or more phone numbers in a single telephone line You will gain phone numbers and each phone number has a different ring pattern. To use one number for fax, program the ring pattern assigned for fax in feature #32 by referring to the ring pattern table (page 54). How to receive calls If the number assigned for phone calls is called, the fax machine and answering machine will ring and then the answering machine will record voice message automatically. If the number assigned for fax is called, the fax machine and answering machine will ring and then the fax machine will start fax reception automatically. For fax advantage assistance, call

24 Connections and Setup Case 5: Receives faxes and voice mail on same line, but different numbers (Distinctive Ring) Your situation You have already subscribed to voice mail service and also wish to receive a fax automatically. You must gain another phone number to use for fax besides the current phone number. To get a new phone number, you need to subscribe to a Distinctive Ring service at your local telephone company. L Distinctive Ring service may be called Identa Ring service. The name of service depends on the telephone company. Connections Connect to LINE. Telephone wiring image in house or office Room Room Telephone line cord To a single telephone line jack (RJ11C) Extension telephone Fax machine Power cord To a power outlet (120 V, 60 Hz) 24 For fax advantage assistance, call

25 Connections and Setup How to set up 1 Subscribe to Distinctive Ring service at your local telephone company to get a new fax number. L You do not need to apply to a voice mail service for the new number. 2 Turn on the Distinctive Ring, feature #31 (page 53). L The display shows the following and you cannot change the receiving mode while the Distinctive Ring is activated. FAX TEL If you subscribe for two or more phone numbers in a single telephone line You will gain phone numbers and each phone number has a different ring pattern. To use one number for fax, program the ring pattern assigned for fax in feature #32 by referring to the ring pattern table (page 54). How to receive calls If the number assigned for phone calls is called, the voice message will be recorded in voice mail service. If the number assigned for fax is called, the fax machine and an extension telephone will ring then the fax machine will start fax reception. For fax advantage assistance, call

26 Help Button Help function Button You can print a quick reference for assistance as follows. 9. How to use the Caller ID service. CALLER ID PRESS SET 3 Press {SET}. {<} {>} {HELP} {SET} PRINTING 1 Press {HELP}. PRESS NAVI.[( )] & SET 2 Press {<} or {>} until the desired item is displayed. 1. How to set the date, time, your logo and fax number. QUICK SET UP PRESS SET 2. How to program the features. FEATURE LIST PRESS SET 3. How to store names and telephone numbers in the directory and how to dial them. DIRECTORY PRESS SET 4. Help with problems sending/receiving faxes. FAX SND/RCV PRESS SET 5. How to use the copier function. COPIER PRESS SET 6. Frequently asked questions and answers. Q and A PRESS SET 7. Explanation of error messages shown on the display. ERRORS PRESS SET 8. List of available reports. REPORTS PRESS SET 26 For fax advantage assistance, call

27 Volume Adjusting volume Volume {+} {-} {SET} Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press {+} or {-}. To turn the ringer off 1. Press {-} repeatedly until the following is displayed. RINGER OFF= OK? YES:SET/NO:STOP 2. Press {SET}. RINGER OFF L To turn the ringer back on, press {+}. While the ringer volume is set to off When a call is received, the unit will not ring and will display the following. INCOMING CALL Ringer pattern You can select the ringer pattern (feature #17 on page 60). The ringer pattern you selected will sound when the unit receives a call. Handset receiver volume 5 levels (high to low) are available. While using the handset, press {+} or {-}. Monitor volume 8 levels (high to low) are available. While using the monitor, press {+} or {-}. For fax advantage assistance, call

28 Initial Programming Date and time, your logo and fax number Initial Programming You should program the date and time, your logo and fax number. This information will be printed on each page transmitted from your unit. Setting the date and time {MENU} {<} {>} {+} {-} 1 Press {MENU}. {SET} SYSTEM SET UP PRESS NAVI.[( )] 2 Press {<} or {>} until the following is displayed. SET DATE & TIME PRESS SET 7 Press {MENU}. Note: L You can enter the number by pressing {+} or {-} in steps 4 and 5. In this case, press {>} to move the cursor. L The accuracy of the clock is approximately ±60 seconds a month. To correct a mistake Press {<} or {>} to move the cursor to the incorrect number, and make the correction. If you register with an openlcr service The date and time will be automatically set. Do not change the date and time setting yourself. 3 Press {SET}. L Cursor ( ) will appear on the display. M: 01/D:01/Y:02 TIME: 12:00AM 4 Enter the correct month/day/year by selecting 2 digits for each, using the dial keypad. Example: August 10, 2002 Press {0}{8} {1}{0} {0}{2}. M:08/D:10/Y:02 TIME: 12:00AM 5 Enter the correct hour/minute by selecting 2 digits for each, using the dial keypad. Press {*} to select AM or PM. Example: 10:15PM 1. Press {1}{0} {1}{5}. M: 08/D:10/Y:02 TIME: 10:15AM 2. Press {*} until PM is displayed. M: 08/D:10/Y:02 TIME: 10:15PM 6 Press {SET}. L The next feature will be displayed. 28 For fax advantage assistance, call

29 Initial Programming Setting your logo The logo can be your company, division or personal name. 1 Press {MENU}. {HANDSET MUTE} (Insert) {MENU} {<} {>} {+} {-} SYSTEM SET UP PRESS NAVI.[( )] 2 Press {<} or {>} until the following is displayed. YOUR LOGO PRESS SET 3 Press {SET}. LOGO= 4 Enter your logo, up to 30 characters, using the dial keypad. See page 30 for details. Example: Bill 1. Press {2} 2 times. L Cursor ( ) will appear on the display. 2. Press {4} 6 times. {FLASH} (Hyphen) LOGO= B LOGO=B i {SET} {STOP} (Delete) 6 Press {MENU}. Note: L You can enter your logo by pressing {+} or {-} in step 4. In this case, press {>} to move the cursor (see page 30 for details). To change capital or lower-case letters Pressing the {#} key will change to capital or lower-case alternately. 1. Press {2} 2 times. 2. Press {4} 3 times. 3. Press {#}. 4. Press {5} 3 times. To correct a mistake LOGO= B LOGO=B I LOGO=B i LOGO=Bi l Press {<} or {>} to move the cursor to the incorrect character, and make the correction. To delete a character Press {<} or {>} to move the cursor to the character you want to delete and press {STOP}. To insert a character 1. Press {<} or {>} to move the cursor to the position to the right of where you want to insert the character. 2. Press {HANDSET MUTE} to insert a space and enter the character. 3. Press {5} 6 times. LOGO=Bi l 4. Press {>} to move the cursor to the next space and press {5} 6 times. LOGO=Bil l 5 Press {SET}. L The next feature will be displayed. For fax advantage assistance, call

30 Initial Programming To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Characters {1} 1 [ ] { } + / =,. _ ` : ;? {2} A B C a b c 2 {3} D E F d e f 3 {4} G H I g h i 4 {5} J K L j k l 5 {6} M N O m n o 6 {7} P Q R S p q r s 7 {8} T U V t u v 8 {9} W X Y Z w x y z 9 {0} 0 ( ) < >! " # $ ^ {#} To change capital or lower-case letter. {FLASH} {HANDSET MUTE} {STOP} Hyphen button (To insert a hyphen.) Insert button (To insert one character or one space.) Delete button (To delete a character.) {>} The cursor is moved to the right. To enter another character using the same number key, move the cursor to the next space. {<} The cursor is moved to the left. To select characters using {+} or {-} Instead of pressing the dial keys, you can select characters using {+} or {-}. 1. Press {+} or {-} until the desired character is displayed. 2. Press {>} to move the cursor to the next space. L The character displayed in step 1 is inserted. 3. Return to step 1 to enter the next character. Display order of characters Capital alphabet Number Symbol Lower-case alphabet : Pressing {+} : Pressing {-} 30 For fax advantage assistance, call

31 Initial Programming Setting your fax number {MENU} To correct a mistake Press {<} or {>} to move the cursor to the incorrect number, and make the correction. To delete a number Press {<} or {>} to move the cursor to the number you want to delete and press {STOP}. {<} {>} {+} {-} 1 Press {MENU}. {FLASH} {SET} (Hyphen) {STOP} (Delete) SYSTEM SET UP PRESS NAVI.[( )] 2 Press {<} or {>} until the following is displayed. YOUR FAX NO. PRESS SET 3 Press {SET}. NO.= 4 Enter your fax number, up to 20 digits, using the dial keypad. Example: NO.= Press {SET}. L The next feature will be displayed. 6 Press {MENU}. Note: L You can enter your fax number by pressing {+} or {-} in step 4. In this case, press {>} to move the cursor. L The {*} button replaces the digit with a + and the {#} button replaces it with a space. Example: Press {*}{2}{3}{4}{#}{5}{6}{7}{8}. L To enter a hyphen in a telephone number, press {FLASH}. For fax advantage assistance, call

32 Automatic Dialing Storing names and telephone numbers into Telephone one-touch dial For rapid access to frequently dialed numbers, the unit provides 6 entries for one-touch dial. L Station 1 can be used alternatively as broadcast key (page 47). {MENU} {FLASH} (Hyphen) Station keys 5 Enter the telephone number, up to 30 digits, using the dial keypad. Example: <S01>= L If you want to enter a hyphen, press {FLASH}. {<} {>} {LOWER} {SET} 1 Press {MENU} repeatedly until the following is displayed. DIRECTORY SET PRESS STATION OR b DIRECTORY SET PRESS NAVI. 2 Select the desired station key. For station 1: 1. Press station Press {SET}. For stations 2 and 3: Press one of the station keys. STATION 1 DIAL MODE [±] For stations 4 6: Press {LOWER}, then press one of the station keys. 3 Enter the name, up to 10 characters (see page 30 for instructions). Example: {STOP} (Delete) NAME=John STORE:PRESS SET 6 Press {SET}. REGISTERED u DIRECTORY SET PRESS STATION OR b DIRECTORY SET PRESS NAVI. L To program other entries, repeat steps 2 to 6. 7 Press {STOP} to exit the program. Helpful hint: L You can confirm the stored entries in the telephone number list (page 79). Note: L A hyphen or a space entered in a telephone number counts as two digits. To correct a mistake Press {<} or {>} to move the cursor to the incorrect character/number, and then make the correction. To delete a character/number Press {<} or {>} to move the cursor to the character/number you want to delete, and press {STOP}. 4 Press {SET}. Example: <S01>= 32

33 Automatic Dialing Storing names and telephone numbers into navigator directory For rapid access to frequently dialed numbers, the unit provides the navigator directory (100 entries). 1 Press {MENU} repeatedly until the following is displayed. 2 Press {>}. {MENU} {<} {>} DIRECTORY SET PRESS STATION OR b DIRECTORY SET PRESS NAVI. NAME= STORE:PRESS SET 3 Enter the name, up to 10 characters (see page 30 for instructions). Example: 4 Press {SET}. NAME=Alice STORE:PRESS SET NO.= 5 Enter the telephone number, up to 30 digits, using the dial keypad. Example: {FLASH} {SET} (Hyphen) {STOP} (Delete) NO.= L If you want to enter a hyphen, press {FLASH}. 6 Press {SET}. REGISTERED u NAME= STORE:PRESS SET L To program other entries, repeat steps 3 to 6. 7 Press {MENU} to exit the program. Helpful hint: L For your convenience, HELP-FAX ( ) has been pre-programmed. If you cannot solve a problem, call using this entry (page 36). If unnecessary, you can erase it (page 35). L You can confirm the stored entries in the telephone number list (page 79). Note: L When the following is displayed in step 6, you can store only 5 more entries. REGISTERED SPACE= 5 DIRS. L If there is no space to store new entries, the following is displayed in step 6. Erase unnecessary entries (page 35). REGISTERED DIRECTORY FULL L A hyphen or a space entered in a telephone number counts as two digits. To correct a mistake Press {<} or {>} to move the cursor to the incorrect character/number, and then make the correction. To delete a character/number Press {<} or {>} to move the cursor to the character/number you want to delete, and press {STOP}. 33

34 Automatic Dialing Editing a stored entry MENU {>} {+} {-} 1 Press {>}. {SET} DIRECTORY [+ -] 2 Press {+} or {-} until the desired entry is displayed. Example: Mary b SEND:PRESS SET EDIT:PRESS MENU 3 Press {MENU}. Example: NAME=Mary EDIT=@ DELETE=# 4 Press {*}. Example: NAME=Mary STORE:PRESS SET L If you do not need to edit the name, skip to step 6. 5 Edit the name (see page 30 and page 33 for instructions). 6 Press {SET}. Example: NO.= L If you do not need to edit the telephone number, skip to step 8. 7 Edit the telephone number. For further details, see page Press {SET}. REGISTERED 34

35 Automatic Dialing Erasing a stored entry MENU {>} {+} {-} {SET} {STOP} 1 Press {>}. DIRECTORY [+ -] 2 Press {+} or {-} until the desired entry is displayed. Example: Peter b SEND:PRESS SET EDIT:PRESS MENU 3 Press {MENU}. Example: NAME=Peter EDIT=@ DELETE=# 4 Press {#}. DELETE OK? YES:SET/NO:STOP L To cancel erasing, press {STOP}. 5 Press {SET}. DELETED L The stored name and number are erased. 35

36 Automatic Dialing Making a phone call using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 32, 33). Using one-touch dial Using the directory Station keys 1 Press {>}. DIRECTORY [+ -] {>} {+} {-} {MONITOR} {LOWER} {STOP} 1 Press {MONITOR} or lift the handset. TEL= PRESS STATION OR b TEL= PRESS NAVI. [ )] 2 Select the desired station key. For stations 1 3: Press the desired station key. For stations 4 6: Press {LOWER}, then press the desired station key. L The unit will start dialing automatically. 2 Press {+} or {-} until the desired entry is displayed. Example: Lisa b SEND:PRESS SET EDIT:PRESS MENU L If the desired name has not been stored, press {STOP} and dial the number manually. 3 Press {MONITOR} or lift the handset. L The unit will start dialing automatically. To search for a name by initial Example: Lisa 1. Press {>}. 2. Press {+} or {-} to enter the directory. 3. Press {5} repeatedly until any name with the initial L is displayed (see the character table on page 30). L To search for symbols (not letters or numbers), press {*}. 4. Press {+} until Lisa is displayed. L To stop the search, press {STOP}. L To make a call, press {MONITOR} or lift the handset. 36

37 Caller ID service from your phone company ID Caller ID This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Change the following ring setting to 2 or more rings beforehand. FAX ring setting (feature #06 on page 60) How Caller ID is displayed The calling party s name or telephone number will be displayed after the first ring. You then have the option of whether or not to answer the call depending on the caller. The unit will automatically store the caller information (name, telephone number and the time of the call). You can view the caller information (page 38) and print the caller ID list (page 79). Note: L If the unit is connected to a PBX (Private Branch Exchange) system, you may not receive the caller information. Consult your PBX supplier. L If the unit cannot receive caller information, the following will be displayed: The caller dialed from an area which does not provide Caller ID service: OUT OF AREA The caller requested not to send caller information: PRIVATE CALLER The caller made a long distance call: LONG DISTANCE To confirm caller information using the Caller ID list The unit will store information for the most recent 30 callers. To print manually, see page 79. To print automatically after every 30 new calls, activate feature #26 (page 61). 37

38 Caller ID Viewing and calling back using caller information You can easily view caller information and call back. Important: L Calling back will not be possible in the following cases: The telephone number includes data other than numbers (i.e. * or #). The caller information does not include a telephone number. {CALLER ID} FACE DOWN To change the display of the caller information Press {CALLER ID} repeatedly after step 2. Example: SAM LEE 11:20AM Jul 20, b :20AM Jul 20, L Check mark (,) on the display means the call has already been viewed or answered. {+} {-} {MONITOR} {STOP} 1 Press {CALLER ID}. Example: {FAX/START} 2 NEW CALLS PRESS NAVI.[+ -] 2 Press {+} to search from the most recent caller information. Press {-} to search from the oldest caller information. 3 Press {MONITOR} or lift the handset to call back the displayed party. L The unit will start dialing automatically. L To send a fax using the auto document feeder, insert the document FACE DOWN into the feeder and press {FAX/START}. To stop viewing Press {STOP} after step 2. To edit the telephone number for calling back Press {*} repeatedly after step 2. Each time you press {*}, the telephone number will be changed as follows: Area code - Local telephone number ( 1 added) 2. Local telephone number (area code omitted) 3. Area code - Local telephone number Local telephone number ( 1 added and area code omitted) To send a fax using the scanner glass 1. Press {CALLER ID}. 2. Press {+} to search from the most recent caller information. Press {-} to search from the oldest caller information. 3. Follow steps 1-4 on page Press {FAX/START} 2 times. Display while viewing When the unit could not receive a name: NO NAME RCVD When no calls have been received: NO CALLER DATA 38

39 Caller ID Erasing caller information Erasing all caller information {MENU} Erasing specific caller information {CALLER ID} 1 Press {MENU} repeatedly until the following is displayed. 2 Press {SET}. 3 Press {SET}. CALLER SET UP PRESS SET CALL LIST ERASE PRESS SET ALL ERASE OK? YES:SET/NO:STOP L To cancel erasing, press {STOP}, then {MENU}. 4 Press {SET}. {STOP} {SET} ERASE COMPLETED 5 Press {STOP} to exit the program. {<} {+} {-} 1 Press {CALLER ID}. Example: 2 NEW CALLS PRESS NAVI.[+ -] 2 Press {+} or {-} until the desired entry is displayed. 3 Press {<}. Example: SAM LEE 12:10AM Jul 20 DELETE OK? YES:SET/NO:STOP L To cancel erasing, press {STOP}. 4 Press {SET}. {STOP} DELETED {SET} L To erase other entries, repeat step 2 to 4. 5 Press {STOP} to exit the program. 39

40 Caller ID Storing caller information into one-touch dial and navigator directory Important: L This feature is not available in the following cases: The telephone number includes data other than numbers (i.e. * or #). The caller information does not include a telephone number. {CALLER ID} {MENU} Station keys For stations 2 and 3: 1. Press the desired station key. 2. Press {SET}. {<} {>} {+} {-} 1 Press {CALLER ID}. Example: 2 NEW CALLS PRESS NAVI.[+ -] 2 Press {+} or {-} until the desired entry is displayed. Example: 3 Press {MENU}. Example: SAM LEE 11:50AM Apr 14 SAM LEE PRESS STATION OR b SAM LEE PRESS NAVI. 4 Select the station key or navigator directory. For station 1: 1. Press station Press {SET}. Example: 3. Press {SET}. Example: {LOWER} {SET} STATION 1 DIAL MODE [±] NAME=SAM LEE STORE:PRESS SET <S01>= For stations 4 6: 1. Press {LOWER}, then press the desired station key. 2. Press {SET}. For navigator directory: 1. Press {<} or {>}. Example: 2. Press {SET}. Example: 5 Press {SET}. NAME=SAM LEE STORE:PRESS SET NO.= REGISTERED Note: L You can confirm the stored entries in the telephone number list (page 79). L The unit can only store a name of up to 10 characters long. L To edit a name and number, see page 34. L If you enter a new entry into a station key, the previous entry will be replaced. 40

41 Sending Faxes Sending a fax manually using the auto document Fax feeder Document guides {REDIAL/PAUSE} {STOP} {MONITOR} {FAX/START} FACE DOWN {RESOLUTION} 6 Start sending. When a fax tone is heard: Press {FAX/START}. When the other party answers your call: Lift the handset and ask them to press their start button. When the fax tone is heard, press {FAX/START}. CONNECTING... STANDARD L The document will be ejected on top of the document guides. Note: L Do not open the document cover when sending a fax with the auto document feeder. 1 Confirm that there are no documents on the scanner glass. Adjust the width of the document guides to the size of the document. 2 Insert the document (up to 15 pages) FACE DOWN into the feeder until a single beep is heard and the unit grasps the document. STANDARD 3 If necessary, press {RESOLUTION} repeatedly to select the desired resolution. 4 Press {MONITOR}. 5 Dial the fax number. Example: TEL= PRESS STATION OR b TEL= PRESS NAVI. [ )] TEL= To select the resolution Select the desired resolution according to the type of document. STANDARD : For printed or typewritten originals with normal-sized characters. FINE : For originals with small printing. SUPER FINE : For originals with very small printing. This setting only works with other compatible fax machines. PHOTO : For originals containing photographs, shaded drawings, etc. L Using the FINE, SUPER FINE or PHOTO setting will increase transmission time. L If the resolution setting is changed during feeding, it will be effective from the next sheet. To redial the last number Press {REDIAL/PAUSE}. L If the line is busy, the unit will automatically redial the number up to 2 times. L During redial, the following will be displayed. WAITING REDIAL L To cancel redialing, press {STOP}. 41

42 Sending Faxes To transmit more than 15 pages at a time Insert the first 15 pages of the document. Add the other pages (up to 15 at a time) before the last page feeds into the unit. Convenient way to send a fax You can dial the fax number first before inserting the document. This is convenient if the other party s number is indicated on the document. 1. Enter the fax number. 2. Insert the document. 3. Press {FAX/START}. Sending from memory (Quick scan feature) You can scan the document into memory before sending. To use this feature, activate feature #34 on page Insert the document. 2. Enter the fax number. 3. Press {FAX/START}. L The document will be fed into the unit and scanned into memory. The unit will then transmit the data. If the document exceeds the memory capacity, sending will be canceled and this feature will be turned off automatically. Transmit the entire document manually. To stop transmission Press {STOP}. Sending report for confirmation This report will provide you with a printed record of transmission results. To use this feature, activate feature #04 (page 60). For the communication message in the result column, see page 64. Journal report The unit stores the 30 most recent fax communication results. To print manually, see page 79. To print automatically after every 30 new fax communications, activate feature #22 (page 61). For the communication message in the result column, see page

43 Sending Faxes Sending a fax manually using the scanner glass By using the scanner glass, you can send a page from booklets or small sized paper that cannot be sent with the auto document feeder. Document cover Scanner glass TOP {RESOLUTION} {FAX/START} 7 Press {FAX/START}. Example: PAGES=01 01% STANDARD u NEXT DOCUMENT PRESS START b NEXT DOCUMENT OR WAIT TO SEND L To send a single page, wait for the fax machine to start sending. L To send multiple pages, place the next page on the scanner glass and press {FAX/START}. To send more pages, repeat this operation. When you finish scanning all pages, wait for the fax machine to start sending. 1 Confirm that there are no documents in the auto document feeder. Open the document cover. 2 Place the document FACE DOWN on the scanner glass, aligning the top edge of the document to the t mark on the unit. 3 Close the document cover. L If the original is a thick book, do not close the document cover. 4 If necessary, press {RESOLUTION} repeatedly to select the desired resolution (page 41). 5 Dial the fax number. Example: 6 Press {FAX/START}. TEL= PUT DOC ON GLASS PRESS START L Confirm that the document is placed correctly on the scanner glass. 43

44 Sending Faxes Documents you can send Using the auto document feeder Minimum size Maximum size Effective scanning area Document weight L Single sheet: 4 mm 45 g/m 2 to 90 g/m 2 Scanned area (12 lb. to 24 lb.) L Multiple sheets: 60 g/m 2 to 75 g/m 2 (16 lb. to 20 lb.) 128 mm (5") 182 mm (7 3/ 16 ") 216 mm (8 1/ 2 ") 600 mm (23 5/ 8 ") Note: L Remove clips, staples or other similar fasteners. L Do not send the following types of documents: (Use the scanner glass for fax transmission.) Chemically treated paper such as carbon or carbonless duplicating paper Electrostatically charged paper Badly curled, creased or torn paper Paper with a coated surface Using the scanner glass Effective scanning area on the scanner glass changes depending on the paper size setting (feature #16 on page 60). When the paper size is set to LETTER : 4 mm 4 mm 208 mm (8 3 / 16 ") 4 mm Document width 216 mm (8 1/ 2 ") When the paper size is set to A4 : Scanner glass Scanner glass 4 mm 4 mm Scanned area 208 mm (8 3/ 16 ") Scanned area 202 mm (7 15/ 16 ") 4 mm 4 mm 4 mm 271 mm 4 mm (10 11/ 16 ") 5 mm 288 mm 4 mm (11 3/ 8 ") Note for the auto document feeder and the scanner glass L Check that ink, paste or correction fluid has dried completely. L Do not send the following types of documents: (Use copies for fax transmission.) Paper with a faint image Paper with printing on the opposite side that can be seen through the other side (i.e. newspaper) L To transmit the document with a width of less than standard A4 size (210 mm), we recommend transmitting the document using the scanner glass. 44

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