Arena DeskForce II. Ultra 160 SCSI to IDE Disk Array System User s Guide P/N. G414239

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1 Arena DeskForce II Ultra 160 SCSI to IDE Disk Array System User s Guide Version 1.0 Feb P/N. G414239

2 AR-8198 Ultra 160 SCSI to IDE Disk Array System User s Guide Version 1.0 Feb P/N. G414239

3 Copyright Notice 2003 MaxTronic International Co., Ltd. All rights reserved. No part of this written material may be reproduced, stored in a retrieval system, used in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, without the written permission of MaxTronic International CO., LTD.

4 Important! Safety Instructions, Care and Handling 1. Before starting, take a few minutes to read this manual, read all of these instructions and save this manual for later reference. 2. Protect the Disk Array from extremely high or low temperatures. Let the Disk Array warm (or cool ) to room temperature before using it. 3. Protect the Disk Array from being bumped or dropped. Do not place this product on an unstable cart, stand, or table. It may fall, causing serious damage to the product. 4. Keep the Disk Array away from magnetic forces. 5. Do not use this product near water. 6. Keep the Disk Array away from dust, sand, or dirt. 7. Gaps and openings in the cabinet and the back are provided for ventilation. To ensure reliable operation and to protect it from overheating, the gaps and openings should never be blocked or covered by placing the product on a bed, sofa, rug, or other similar surface. 8. Do not place this product near or over a radiator or heat register. 9. Refer to rating plate for voltage and check the appliance voltage corresponds to the supply voltage. 10. The appliance must be grounded. This product is equipped with a 3wire grounding-type power cord, this power cord will only fit into a groundingtype power outlet.

5 11. If an extension cord or a power center is used with this product, make sure that the total of all products plug into the wall outlet does not exceed the ampere rating. 12. Do not place the Disk Array where the cord will be walked on. 13. Never push any kind of object into this product through cabinet gaps and openings, they may touch dangerous voltage points cause a risk of fire or electric shock. 14. Unplug the power cord from the wall outlet before cleaning. Keep the Disk Array dry. Do not use liquid cleaners, aerosol cleaners, or a wet cloth. Use a damp cloth for cleaning. 15. Except as specifically explained in this User s Manual, please do not attempt to service this product by yourself. Opening or removing the covers may expose you to dangerous voltages. 16. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions : If this product has been exposed to water or any liquid. If the product has been dropped or the cabinet damaged.

6 Operating Environment When selecting a suitable working location, please consider : Ventilation Temperature Dust and dirt Electromagnetic and Radio Frequency Interference. Security The selected location should provide at least six inches of open space around the Disk Array cabinet for proper air flow. Your Disk Array functions best at normal room temperature. Choose a location free from extreme heat or cold. Warning!! The Disk Array s LCD Panel may be damaged by exposure to intense sunlight. Limit exposure to indirect or subdued sunlight only. Your Disk Array should be used in a clean environment that is free from airborne contaminants such as dust, dirt, and smoke. Excessive moisture or oil particles in the air can also hinder your system s performance. To reduce the possibility of data errors caused by electromagnetic interference, locate your Disk Array at least five feet away from electrical appliances and equipment that generates magnetic fields.

7 About This Manual This manual serves as a useful guide you can refer to when you wish to install and operate your Disk Array. It includes the following information : Chapter 1 : Introduction Introduces you to your new Disk Array s features and general RAID concepts. Chapter 2 : Getting Started Describes general information about this Disk Array. Chapter 3 : Configuration Provides a Quick and Easy way to setup this Disk Array. Chapter 4 : Advanced Information Describes information in more detail. Chapter 5 : Hot-Swap Describes Hot-Swap components. Appendix A : Technical Specification

8 Contents Chapter 1 : Introduction Features General RAID concepts RAID Level RAID Level RAID Level RAID Level Summary Comparison of RAID Levels Supported RAID Levels Multi-SCSI Format support Chapter 2 : Getting Started General Overview Unpacking & Checklist Choosing a place for Disk Array Identifying Parts of Disk Array Front View Rear View Power Source Installing the Hard Disk Drive How To Setup Active Terminator Host Linkage Power-On & Self-Test LED Display & Function Keys LED Display Function Keys LCD Status Panel Clear Beeper Chapter 3 : Configuration General Overview Configuration from the front Panel

9 Configuration Procedures Starting the Configuration Configuration from VT100 Terminal Mode Configuration Procedures Main Screen Re-config RAID Set RAID Level Hot Spare Disk Set SCSI ID# Password Save & Restart Capacity Expansion Chapter 4 : Advanced Information Memory Expansion Disk Array Controller Block Diagram Updating Firmware Setting Up VT100 Terminal Emulation in Windows Start to Update Firmware Multiple RAID Configuration Slice and Lun Mapping On-Line Expand for Multiple RAID Groups Chapter 5 : Hot Swap Removing / Installing Hard Disk Drive Removing / Installing Redundant Power Supply Unit Removing / Installing Cooling Fan Appendix : Technical Specifications A-1

10 Introduction Chapter 1: Introduction This chapter will introduce you to your new Disk Array s features and provide information on general RAID concept. 1-1

11 Introduction Features This section provides an overview of the features. For more detailed information, please refer to the technical specifications appendix at the end of this manual. Your Disk Array includes the following features : Easy Operation As everyone knows, conventional Disk Arrays are designed for experienced computer specialists. To solve complicated and time consuming operating procedures, we came up with a revolutionary idea : Innovative Plug And Play RAID As compared to a conventional Disk Array s long-winded setup procedures, your Disk Array can be ready to go after using the simple step by step built-in setup program. Ultra High performance Your Disk Array combines an extremely high speed microprocessor with the latest chip set, IDE hardware technology, perfect firmware and an artistic design. The result is one of the fastest, most reliable Disk Array systems on the market. Supports virtually all popular operating systems, platforms and network environments because it works independently from the O.S. Ultra 160 LVD SCSI channel interface to your Host computer, up to 160MB data transfer rate provides the processing and access power for you to handle complex and large files. Selective SCSI ID 0 ~ 14, support with active termination. Tagged-command queuing : allows processing of up to 255 simultaneous data requests. Selective RAID levels 0, 1, 0+1, 3 or 5, JBOD. Build-in 64MB cache memory, expandable up to 512MB. Serial communication port ( Terminal Port ) permits array controller operation through a standard VT100 terminal (or equivalent). 1-2

12 Introduction Solid reliability Automatic failed disk drive detection. Auto rebuild : when a replacement disk installed (or by using hot spare disk ), The system provides automatic data rebuild without any commands or functions keyed in. ( Transparent to Host ) Efficient maintenance An LCD status panel displays a comprehensive readout of the operating status, and the HDD LED indicators on each HDD tray display the individual HDD status. When disk failure occurs on a member disk of the disk array, the built-in buzzer sounds simultaneously and LCD status panel also points out the location of the failed hard disk drive. In the meantime the LED HDD status indicator will light up Red on the failed HDD tray, according the LED indicator on the HDD tray you can perform quick, efficient and correct maintenance. Hot Swap : allows you to remove and install the Hot Swap parts without interrupting data access while the system is on. The Hot Swap parts include the Hard Disk Drive, Redundant Power Supply Unit and Cooling Fan. 1-3

13 Introduction General RAID Concepts Correct installation of the disk array requires an understanding of RAID technology and the concepts described in this section. Definition RAID is an acronym of Redundant Array of Independent Disks. A RAID is a Disk Array in which part of the storage capacity is used to record redundant information about the user data stored on the remainder of the storage capacity. The redundant information enables regeneration of user data in the event that one of the Array s member Disks or the access path to it fails. Benefits of RAID 1. Secure Data RAID is an emerging storage technology with the potential to revolutionize the data storage technology. A typical RAID unit contains a set of disk drives, typically two to six, which appear to the user to be equivalent to a single large capacity disk drive. The remarkable benefit of disk array is that if any single disk in the RAID fails, the system and array still continues to function without loss of data. This is possible because the redundancy data is stored on separate disk drives and the RAID can reconstruct the data that was stored on the failed disk drive. 2. Increases system performance As the effective seek time for finding data on a disk can potentially be reduced by allowing multiple simultaneous access of different data on different disks. Utilizing parallel reads and writes of the data spread across the disks in the array, the data transfer rate can be increased significantly over that of a single disk. 3. Easy maintenance RAID system maintenance is typically simplified because it is easy to replace individual disks and other components while the system continues to function. ( Hot swap support ) 1-4

14 Introduction RAID Levels RAID Level 0 : Disk Striping High I/O Performance Improved I/O performance is the major reason of using RAID level 0. No protection is provided against data loss due to member disk failures. A RAID level 0 array by itself is thus an unsuitable storage medium for data that can not easily be reproduced, or for data that must be available for critical system operation. It is more suitable for data that can be reproduced or is replicated on other media. A RAID level 0 array can be particularly useful for : Storing program image libraries or runtime libraries for rapid loading, these libraries are normally read only. Storing large tables or other structures of read only data for rapid application access. Like program images, the data should be backed up on highly reliable media, from which it can be recreated in the event of a failure. Collecting data from external sources at very high data transfer rates. RAID level 0 arrays are not particularly suitable for : Applications which make sequential requests for small amount of data. These applications will spend most of their I/O time waiting for disks to spin, whether or not they use striped arrays as storage media. Applications which make synchronous random requests for small amounts of data. 1-5

15 Introduction RAID Level 1: Disk Mirroring High Data reliability RAID level 1 provides both very high data reliability and continued data availability in the event of a failure of an array member. When a RAID level 1 member disk fails, array management software simply directs all application requests to the surviving member. RAID level 1 is suitable for data for which reliability requirements are extremely high, or for data to which high performance access is required, and for which the cost of storage is a secondary issue. 1-6

16 Introduction RAID Level 3 : Parallel Transfer Disks with Parity High Data Reliability & Highest Transfer Capacity RAID Level 3 technology use a dedicated parity disk to store redundant information about the data on several data disks. RAID Level 3 is an excellent choice for applications which require single stream I/O with a high data transfer rate. RAID Level 3 is optimal for applications in which large block of sequential data must be transferred quickly, these applications are usually of one of these types : They operate on large data objects such as graphical image processing, CAD/CAM files, and others. They are non-interactive applications that process large data sequentially. They usually request a large amount of data (32KBytes or more) with each I/O request. The distinctive performance characteristics of RAID Level 3 : RAID Level 3 provides excellent performance for data transfer-intensive applications. RAID level 3 is not well suited for transaction processing or other I/O request-intensive applications. 1-7

17 Introduction RAID Level 5 : Independent Access Array with Rotating Parity High Data Reliability & Transfer Capacity When RAID Level 5 technology is combined with cache memory to improve its write performance, the result can be used in any applications where general purpose disks would be suitable. For read only or read mostly application I/O loads, RAID Level 5 performance should approximate that of a RAID Level 0 array. In fact, for a given user capacity, RAID Level 5 read performance should normally be slightly better because requests are spread across one more members than they would be in a RAID Level 0 array of equivalent usable capacity. A RAID level 5 array performs best in applications where data and I/O load characteristics match their capabilities : Data whose enhanced availability is worth protecting, but for which the value of full disk mirroring is questionable. High read request rates. Small percentage of writes in I/O load. 1-8

18 Introduction RAID level 5 arrays have unique performance characteristics : The data can be recalculated or regenerated, using parity, when any drive in the array fails. When the failed drive is replaced, either automatically if the subsystem contained a hot spare drive, or by user intervention during a scheduled maintenance period, the system will be restored its full data redundancy configuration by rebuilding all of the data that had been stored on the failed drive onto the new drive. This is accomplished using parity information and data from the other data disks. Once the rebuild process is complete, all data is again protected from loss due to any failure of a single disk drive. 1-9

19 Introduction Summary Comprison of RAID Levels RAID Level Common Name Description Array s Capcity Data Reliabiity Data Trasfer Capacity 0 Disk Striping Data distributed across the disks in the array. No redundant infromation provided. (N) disks Low Very High 1 Mirroring All data Dulicated 1 * disk Very High High 3 Parallel Transfer Disks with Parity Data sector is subdivided and distributed across all data disk. Redundant information stored on a dicated partiy disk (N-1) disks Very High Highest of all listed alternatives 5 Independent Access Array with Rotating Paridy Data sectors are distributed as with disk striping, redundant information is interspersed with user data. (N-1) disks Very High Very High 1-10

20 Introduction Supported RAID Levels Based on the needs of a Disk Array s capacity, data availability, and overall performance, you can select a proper RAID level for your Disk Array. The supported RAID levels are shown in below: RAID Level 0 Function Description Disk Striping, block striping is used, which yields higher performance than with the individual disk drives. * There is no redundant function. Drives required Min. Max DIsk Mirroring. Disk drives are mirrored, all data is 100% duplicated on each equivalent disk drives. * High Data Reliability Parallel Transfer Disks with parity. Data is striped across physical drives. parity protection is used for data redundancy Independent Access Array with Parity. Data is striped across physical drives. Rotating parity protection is used for data redundancy Disk Striping + Disk Mirroring Function

21 Introduction Multi-SCSI Format support The Disk Array provides one LVD Ultra 160 SCSI channel for connecting to your host system. With proper cabling, it may support Narrow or Wide; Standard, Fast or Ultra SCSI formats. ( single ended ) Overall cable length For secure data transfer, please refer to the cable length limitations as below : * Cable length = External Host cables length + Internal Host cable length * Standard Disk Array External cable length = 90cm ( 3 ft ) * Standard Disk Array Internal cable length = 20cm SCSI Type Clock Rate Data Rate Maximu Cable Length Cable Required Remark Ultra 160 (16 bit) 40 MHZ 160 MB/sec 12m HPD 68 HPD 68 pin LVD Ultra 2 (16 bit) 40 MHZ 80 MB/sec 12m HPD 68 HPD 68 pin Ultra wide (16 bit) 20 MHZ 40 MB/sec 1.5m HPD 68 HPD 68 pin Ultra SCSI (8 bit) 20 MHZ 20 MB/sec 1.5m HPD 68 HPD 50 pin 1-12

22 Getting Started Chapter 2: Getting Started General Overview This chapter helps you get ready to use the Disk Array. It gives you: Unpacking & Checklist Choosing a place for Disk Array Identifying Parts of Disk Array Power Source Installing the Hard Disk Drives Setup active terminator Host Linkage Power-On and Self-test LED Display and Function Keys LCD Status Display Clear beeper The following illustrations will help you read the further sections. Special Note: RAID should never be considered a replacement for doing regular backup. It s highly recommended to conduct a backup strategy for critical data. 2-1

23 Getting Started Unpacking & Checklist Before unpacking your Disk Array, prepare a clean and stable place to put the contents of your Disk Array s shipping container on. Altogether, you should find the following items in the package : The Disk Array One AC power cord One External SCSI cable Keys ( For HDD Trays ) User s Guide RS-232 Cable Active Terminator Global-Eyes CD Remove all the items from the carton. If anything is missing or broken, please inform your dealer immediately. Save the cartons and packing materials that came with the Disk Array. Use these materials for shipping or transporting the Disk Array. 2-2

24 Getting Started Choosing a place for Disk Array When selecting a place to set up your Disk Array, be sure to follow the guidelines as below: Place on a flat and stable surface. Use a stand that supports at least 50 kgs for this Disk Array. (HDD included ) Place the Disk Array close enough to the computer for the Disk Array s External cable to reach it. Use a grounded wall outlet. Avoid an electrical outlet controlled by wall switches or automatic timers. Accidental disruption of the power source may wipe out data in the memory of your computer or Disk Array. Keep the entire system away from potential sources of electromagnetic interference, such as loudspeakers, cordless telephones, etc. Caution! Avoid direct sunlight, excessive heat, moisture, or dust. 2-3

25 Getting Started Identifying Parts of the Disk Array Front View Figure : Front View 1. LCD Status Display Panel 2. HDD Trays 1 ~ 8 3. Power Supply State Indicator (light up Green / Red) 4. Function Keys (, Enter, ESC ) 5. Power-On Indicator (PWR Unit 1, PWR Unit 2) 6. Host Computer Access Indicator 7. HDD Tray Lock ( Lock / Unlock ) 8. HDD Status Indicator ( From left to right: Error (Red), Access (Yellow), Power-On (Green) ) 9. Front Cover 2-4

26 Getting Started Rear View Figure : Rear View 1. Host channel adapter Port 2. RS232 Adapter ( VT100 Terminal Port ) 3. Cooling Fans 4. Power Supply Unit Switch (On / Off) 5. Power Supply Unit 1 LED indicator (Green) 6. Power Supply Unit 1 (Upper) 7. Power Supply Unit 2 (Lower) 8. 2nd Host Channel Port 9. RJ45 Adapter (Terminal port for Global-Net) 10. Fan Door Screws 11. Power Supply fail indicator (Red) 12. Power Supply Alarm reset Switch 13. AC Power Source Input Socket 14. AC Voltage Select Switch ( 115V / 230V ) 15. Power Supply Unit Switch (On/Off) 2-5

27 Getting Started Power Source Choosing a Working Voltage The system can run either on AC 115V (+/10%) or AC 230V(+/10%), Slide the AC voltage select switch on the power supply to the correct position which corresponds with the wall outlet supply voltage. Warning! Wrong AC Voltage input will harm the power supply and cause serious damage to the Disk Array. Figure : Power Source! This Disk Array must be grounded This Disk Array is supplied with an AC power cord equipped with a 3-wire grounding type plug. This is a safety feature and it is important to only use a 3-wire grounded mains power cord. 2-6

28 Getting Started Installing the Hard Disk Drives Step 1 : Open the front cover. Figure: Installing HDD step 1 2-7

29 Getting Started Step 2 : Unlock the HDD tray by turning the Key-lock to the correct position. Step 3 : Gently Pull out the HDD tray. Figure: Installing HDD step 2, 3 2-8

30 Getting Started Step 4 : Insert HDD into the tray Step 5 : Screw in the hard drive. ( Use the correct size, type and thread ) Step 6 : Cabling, Connect the Data cable and Power cable. Figure: Installing HDD step 4, 5, 6 2-9

31 Getting Started Step 7 : Gently slide in the HDD tray. Step 8 : Lock the HDD tray. When powered on, the Green LED will light up. Figure:Installing HDD step 7,

32 Getting Started How to Setup Active Terminator For better data integrity, we suggest you always add an active terminator on the Disk Array when it is at the end of the SCSI bus.. Plug-in the Terminator before Power-On : You can find two ports for the host channel adapter on the back of Disk Array. You can connect the top one with your Host Computer, and plug in the active terminator on the second one. 2-11

33 Getting Started Host Linkage With the HDD(s) installed correctly, you are ready to connect the Disk Array to your Host computer. Use a External SCSI cable to connect your Host computer to the Disk Array s built-in SCSI adapter port. Connect the Host computer as shown below : Figure : Host linkage Caution! For safety reasons, make sure the Disk Array and Host Computer are turned off when you plug-in the SCSI cable. 2-12

34 Getting Started Power-on and Self-Test When you connect the Disk Array to the Host computer, You should press the ON/OFF Power Supply Switch on both of the power supply Hot-Swap units and the Main Switch. It will turn the Disk Array on and the Self-Test will be started Figure:Power-On & Self-Test 2-13

35 Getting Started LED Display & Function Keys LED Display Shown below is the LED Display. Please refer to the illustration, the LEDs inform you of the Disk Array s current operating status. Upon activating a certain function, the corresponding LED indicator should turn on indicating that the feature is engaged. Figure:LED Display LED Description 1. Power Unit 1 Indicator light up: Green, it lights when the power Unit 1 is plugged and operating functionally. 2. Power Unit 2 Indicator light up: Green, it lights when the power Unit 2 is plugged and operating functionally. 3. Host Computer Access Indicator light up: Yellow indicates Host computer is curretnly accessing the Disk Array 4. HDD Power-On Indicator light up: Green, it lights when the HDD frame is locked and Power-on. 5. HDD Access Indicator light up: Yellow, when HDD is accessed 6. HDD Error Indicator light up: Red, when the HDD not installed or error 2-14

36 Getting Started Function Keys The four function keys at the top of the front panel perform the following functions: ( ) Up Arrow / Right Arrow Use to scroll the cursor Upward / Rightward ( ) Down Arrow / Left Arrow Use to scroll the cursor Downward / Leftward (Enter) Use to confirm a selected item (ESC) Use to exit a selection 2-15

37 Getting Started LCD Status Panel Located the LCD panel, the LCD status panel informs you of the Disk Array s current operating status at a glance. Upon activating a certain function, a symbol or icon corresponding to that function will appear in the display window. The symbol will remain in the display window indicating the status of the Disk Array. Identifying the status on the LCD The following illustration shows the symbols (characters) been used and their representation. A description of each of the symbols in LCD display window : R I S X W A J Error occur (Fault) Identifying Disk Drive Spare Disk Drive Disk Drive not installed Warning: Disk Drive with too many Bad Sectors Add new Disk Drive when On-Line Expansion JBOD Configuration 1/2/3/4 RAID Group 1/2/3/4 Example of the LCD status display window : S X This informs you : a. HDD 1 ~ HDD 3 : On-line (RAID Group1) b. HDD 4 ~ HDD 6 : On-line (RAID Group2) c. HDD 7 : It is a Spare disk drive d. HDD 8 : Not installed RAID R5 This informs you : a. RAID 1 : RAID Group1 b. R5 : RAID Level 5 c : HDD No. 1, 2, 3, 4, 5 in RAID1 members 2-16

38 Getting Started Clear Beeper The disk drive initialization and fail beeping can be stopped by pushing the ( ) and ( ) simultaneously twice. But you should remember to replace the drive. Next time when error happen the beeping will still be available. ( ) ( ) 2-17

39 Configuration Chapter 3: Configuration After completing the hardware installation, the disk array must be configured and the logical unit must be initialized before it is ready to use. This can be accomplished through the following user interfaces : Front Panel function keys ( LCD Display ) or VT100 terminal connected through the serial port ( Monitor Port) or The GUI S/W (Graphical User Interface). Defails please refer to the Global-Eyes CD-Rom. The LCD display panel and a VT100 terminal can not be used at the same time. This chapter guides you through setting up your Disk Array for the first time. This chapter contains information on setup. The setup program is a menu-driven utility which enables you to make changes to the configuration and tailor your Disk Array to your individual needs. The setup program is a ROM-based configuration utility which displays the Disk Array s status and allows you to set up the parameters. The parameters are stored in a nonvolatile battery backup CMOS RAM which saves the information even when the power is off. By using an easy-to-use user interface, you can configure such items as : RAID Level Hot Spare Disk SCSI ID Password ( For protection from unauthorized use ) Firmware update (VT100 Terminal mode only) - for update procedures please refer to Chapter 4 : Advanced information. The setup program has been designed to make it as easy to use as possible. By using a menu-driven program, you can scroll through the various sub-menus and make your selections among the various predetermined choices. 3-1

40 Configuration Configuration from the front Panel The LCD Display front panel function keys are the primary user interface for the Disk Array. Except for the Firmware update,all configuration can be performed through this interface. Function Key Definitions The four function keys at the top of the front panel perform the following functions : ( ) Up Arrow / Right Arrow Use to scroll the cursor Upward / Rightward ( ) Down Arrow / Left Arrow Use to scroll the cursor Downward / Leftward ( Enter ) Use to confirm a selected item ( ESC ) Use to exit a selection 3-2

41 Configuration Configuration procedures (via Front Panel) Main screen Re-Config RAID Yes No RAID Level (0,1,3,5,0+1,None) Hot Spare Disk (Yes / No) Set SCSI ID ( 0~14 ) Set Password (4 Digital) No Save Configuration & Restart Yes 3-3

42 Configuration Starting the configuration 1. Power-on the Disk Array. At the end of the power-on self test program, the LCD displays the current system status. The default setting is JBOD ( just a Bunch of Disks ). 2. Press the front panel Enter key to access the built-in configuration program. 3. When the screen displays the password prompt and asks you to Enter Password Enter Password 0 press Enter 4 times to input the default password ( default password is 0000 ) 4. Re-Configuration RAID Select No to set up SCSI ID#,and Password. Select Yes to set up RAID Level, Hot spare disk, SCSI ID#,and Password 3-4

43 Configuration 5. Set RAID Level Move cursor ( ) to the desired RAID Level ( 0, 1, 3, 5, 0+1, None ), press Enter to confirm. Warning All data on the disk drives will be lost by changing the RAID Level. * RAID Level None = JBOD 6. Set Hot Spare Disk Select Yes to set one Disk Drive as a Hot-spare Disk. (Valid for RAID Level 5 and 3, the total number of Disk Drives installed must be more than 3 Disk Drives ) 7. Set SCSI ID Each device on a specific SCSI bus must be configured with a target address ( which is a SCSI ID ) which is different from any other devices on the SCSI Bus. The default SCSI ID for the Disk Array is ID 0. If you needed to assign a different ID # for your Disk Array. The available SCSI ID# for this Disk Array are ID# 0 ~ 14. You must assign a different SCSI ID to each SCSI device on the SCSI Bus. The SCSI ID# must be Unique for each device. 3-5

44 Configuration 8. Set Password Press Enter to activate the Password setting. When the cursor stop on the desired number or character, Using and function keys to choose the desired characters and then press Enter to confirm it. Press ESC function key for password No Change 9. Save Configuration & Restart Select the Save Configuration function and Press the Enter key to save and activate your selections. STOP Warning! All data will be lost if you changed RAID Levels. Notice If you already have a RAID level setting and wish to change to different RAID level, you must setup RAID level to None first, then run the setup procedure again to setup expected RAID level. WARNING Saving configuration changes causes the disk array controller s working parameters to change. This can produce unpredictable results if it occurs during Host and Array activity. All activity to the controller should be stopped before saving configuration changes. 10. The disk array will automatically partition the slice capacity and assign LUN Number if the total capacity is over 2TB. Thus after the system restart it will appear in the Host machine with 2 LUNs (default LUN 0=2TB, rest capacity assign to LUN1 ) 3-6

45 Configuration Configuration from VT100 Terminal Mode By connecting a VT100 compatible terminal or a PC operating in a terminal emulation mode, a configuration can be performed through this interface. To ensure proper communications between the Disk Array and the Terminal, Please configure the VT100 terminal settings to the values shown below : VT100 Terminal ( or compatible ) Set up Connection Serial Port ( COM 1 or COM 2 ) Protocol RS232 ( Asynchronous ) Cabling Null-Modem cable Baud Rate 115,200 Data Bits 8 Stop Bit 1 Parity None Keyboard Function Key Definitions Enter key, Use to confirm a selected item ESC key, Use to exit a selection A key, Use to scroll the cursor Upward / Rightward Z key, Use to scroll the cursor Downward / Leftward Tab key, Use to switch mode ( Menu / Output Area ) 3-7

46 configuration Configuration procedures (VT100 Terminal) Main screen Re-Config RAID Yes RAID Level (0,1,3,5,0+1,None) No Hot Spare Disk (Yes / No) Set SCSI ID ( 0~14 ) Set Password (4 Digital) No No Save Configuration & Restart Yes Yes On-Line Expand (Enable) No Update Firmware Yes Update 3-8

47 Configuration Main Screen Please refer to Chapter4 Advanced Information for setting VT100 Terminal in Windows. 3-9

48 Configuration Re-Config RAID Select No for setting : SCSI ID, Password Select Yes for setting all the configurations 3-10

49 Configuration Set RAID Level Move the cursor to the desired RAID Level ( 0, 1, 3, 5, 0+1, None ), and Press Enter to confirm it. Warning!! All Data will be lost by changing the RAID level. 3-11

50 Configuration Hot Spare Disk Select Yes to set One Disk Drive as a Hot Spare Disk. This Function is valid in RAID level 5 and RAID level 3, the total Disk Drives installed must be more than 3 Disk Drives. ( Disk Drives number > 3 ) 3-12

51 Configuration Set SCSI ID# Each device on a SCSI bus must be configured for a Target address (which is a SCSI ID ), which is different from any other device on the SCSI Bus. The default ID for this Disk Array is ID#0 If you needed to assign a different ID# for your Disk Array, The available SCSI ID# for this Disk Array is ID# 0 ~14 You must assign a different SCSI ID to each SCSI device on the SCSI Bus. The SCSI ID# must be unique for each device. 3-13

52 Configuration Set Password Press Enter to activate the password setting then to key-in the desired Number or Character. Press ESC to skip the charge of the password. 3-14

53 Configuration Save & Restart Select the Save & Restart function and press Enter to save and activate your selections. STOP Warning! All data will be lost if you changed RAID Levels. Notice If you already have a RAID level setting and wish to change to different RAID level, you must setup RAID level to None first, then run the setup procedure again to setup expected RAID level. WARNING Saving configuration changes causes the disk array controller s working parameters to change. This can produce unpredictable results if it occurs during Host and Array activity. All activity to the controller should be stopped before saving configuration changes. 3-15

54 Configuration Capacity Expansion (For Single RAID) The RAID capacity can be expanded by adding one or more Disk Drive into the existing RAID group and properly setup procedures. 1.Add new HDD into the RAID system. 2.Configuration through the RS-232 Terminal mode, move the cursor to On-Line Expand and Enable and press Enter to confirm it. ( If you have not add any new HDD into the RAID group the Enable item will not show up. ) 3-16

55 Advanced Information Chapter 4: Advanced Information This chapter describes more advanced information about your Disk Array. The following items are describes in detail. Memory Expansion RAID Controller Updating Firmware Multiple RAID configuration Slice Partition and LUN Mapping Capacity Expansion (on-line expand) 4-1

56 Advanced Information Memory Expansion Your Disk Array comes with 64MB of memory that is expandable to a maximum of 512MB. These expansion memory module can be purchased from your dealer. Memory Type : 3.3V PC100/133 SDRAM 144pin DIMM. Memory Size : Supports 144pin DIMMs of 64MB, 128MB, 256MB, or 512MB. Height : 1.15 Inches (29.2mm). 64MB 128MB 256MB 512MB 8(8Mx8), 8(4Mx16) or 4(8Mx16) 16(8Mx8), 8(16Mx8), 8(8Mx16) or 4(16Mx16) 16(16Mx8), 8(32Mx8) 16(32Mx8) 4-2

57 Advanced Information Installing Memory Modules : 1. Unscrew & Remove cover Figure: Remove Cover 4-3

58 Advanced Information 2. Install the memory a. Remove daughter board b. The DIMM memory modules will only fit in one orientation. c. Press the memory module firmly into socket from a 45 degree angle, make sure that all the contacts are aligned with the socket. d. Push the memory module forward to a horizontal position. 4-4

59 Advanced Information Disk Array Controller Block Diagram 4-5

60 Advanced Information Updating Firmware 1. Setup your VT100 Terminal Please configure the VT100 terminal setting to the values shown below : VT100 terminal ( or compatible ) set up Connection Serial Port ( COM1 or COM2 ) Protocol RS232 ( Asynchronous ) Cabling Null-Modem cable Baud Rate 115,200 Data Bits 8 Stop Bit 1 Parity None 4-6

61 Advanced Information Setup VT100 Terminal Example : Setup VT100 Terminal in Windows Step

62 Advanced Information Step

63 Advanced Information Step 3. Enter a name for your Terminal. 4-9

64 Advanced Information Step 4. Select a connecting port in your Terminal 4-10

65 Advanced Information Step 5. Port parameter setting 4-11

66 Advanced Information Step

67 Advanced Information Step 7. Select emulate VT100 Mode After you finishing the VT100 Terminal setup, you may restart your Disk Array and press Ctrl + D keys ( in your Terminal ) to link the Disk Array and Terminal together. Press Ctrl + D to display the disk array Monitor Utility screen on your VT100 Terminal. 4-13

68 Advanced Information Start to Update Firmware 1. Move the cursor to Update ROM and press Enter. Warning! Unpredictable results will occur if firmware update is attempted during Host computer and Disk Array activity. All activity to the controller should be stopped before updating firmware. 4-14

69 Advanced Information 2. Press Y to download the new firmware and press Y again to confirm the Update. 4-15

70 Advanced Information 3. Select transfer Send Text File and press Enter. 4-16

71 Advanced Information 4. Locate the new Firmware file on your PC. 4-17

72 Advanced Information 5. Press Go to confirm to download the new firmware. 4-18

73 Advanced Information 6. Type Go to reconfirm and the firmware will begin to be reprogrammed. 7. After verifying, the Disk Array will reset automatically to activate the new firmware. 4-19

74 Advanced Information Multiple RAID Configuration procedures (VT100 Terminal) Main screen Advance Setep RAID Group RAID 1/2/3/4 Reconfig RAID Yes / No RAID Level (0,1,3,5,0+1,None) Select Disk Number Hot Spare Disk ( Yes / No ) Setup RAID2/3/4 No Save Configuration & Restart Yes 4-20

75 Advanced Information How To Setup Multiple RAID The system can Setup as multiple RAID Groups (Max 4 RAID Groups). RAID Group 1 Setup Step 1. Key-in password to enter the main menu. (Default 0000 ) Warning:Be sure to backup your data first before attempting to change RAID setup from single RAID Group to multiple RAID Groups. 4-21

76 Advanced Information How To Setup Multiple RAID RAID Group 1 Setup Step 2. Select Advance Setep 4-22

77 Advanced Information How To Setup Multiple RAID RAID Group 1 Setup Step 3. Select RAID 1 in RAID Group. 4-23

78 Advanced Information How To Setup Multiple RAID RAID Group 1 Setup Step 4. Select Yes for setting all the configurations. 4-24

79 Advanced Information How To Setup Multiple RAID RAID Group 1 Setup Step 5. Move the cursor to the expected RAID Level ( 0, 1, 3, 5, 0+1, None ), and press Enter to confirm it. Warning All data will be lost by changing the RAID level. 4-25

80 Advanced Information How To Setup Multiple RAID RAID Group 1 Setup Step 6. Select how many Drives to setup in RAID Group 1. (Only the HDD numbers installed in the system will be displayed) Step 7. In Hot Spare, Select Yes to set one Disk Drive as a Hot-spare Disk (This Valid in RAID Level 5 and 3, the total number of Disk Drive installed must be more than 3 Disk Drives). 4-26

81 Advanced Information How To Setup Multiple RAID RAID Group 2-4 Setup Follow the step for setting RAID Group 1 to setup the 2-4 RAID Groups. 4-27

82 Advanced Information How To Setup Multiple RAID Select Save & Restart and choose Yes to save and activate the settings. Stop Warning! All Data will be lost if you changed the RAID level. WARNING Saving configuration changes causes the disk array controller s working parameters to change. This can produce unpredictable results if it occurs during Host and Array activity. All activity to the controller should be stopped before saving configuration changes. 4-28

83 Advanced Information Slice and LUN Mapping Main Screen Advanced Setup Slice SCSI Params Primary/Secondary Set LUN Mapping LUN 0 ~ LUN 7 RAID 1/ 2/3/4 Slice Number / Disable Save Configuration & Restart 4-29

84 Advanced Information Slice and LUN Mapping After completing the RAID Group setup (single or multiple), you could partition the capacity to Slice and map to different LUN Numbers. (The following illustration is for Single RAID Group.) Step 1. Enter Main menu and choose Advance Setup. Step 2. Select Slice to partition the RAID capacity. Step 3. Choose RAID Groups which you want to partition the slice capacity. 4-30

85 Advanced Information Slice and LUN Mapping Step 4. Select Slice 0, key-in the size in MB for Slice 0. Step 5. Select Slice 1, key-in the size in MB for Slice 1 (the system will display the rest capacity automatically). 4-31

86 Advanced Information Slice and LUN Mapping Step 6. Select SCSI Params to choose the Primary SCSI or Secondary (in case you have dual-host), then setup SCSI ID for each SCSI Host. Step 7. Choose LUN mapping. Map the expected LUN No. to expected RAID Group s Slice No. Example: 1 (Single Host, Single RAID) LUN 0 mapping to RAID 1, Slice 0. LUN 1 mapping to RAID 1, Slice

87 Getting Started Slice and LUN Mapping Example 2: (Single Host Multiple RAID) LUN 0 maps to RAID1 of Slice 0 LUN 1 maps to RAID2 of Slice 0 Example 3: (Cluster in Single RAID) Select Primary SCSI and maps LUN 1 to RAID1 of Slice 0 Select Secondary SCSI and maps LUN 0 to RAID1 of Slice

88 Advanced Information Slice and LUN Mapping Step 8. Select Save & Restart item and choose Yes to save and activate the settings. 4-34

89 Advanced Information On-Line Expand for Multiple RAID Groups (VT100 Terminal) Main Screen Advance Setup RAID GROUP (RAID1/RAID2) On-Line Expand (Disk Number/Enable) Disk Number ( 0 ~ 15 ) (Disk Number) On-Line Expand (Disk Number/Enable) (Enable) 4-35

90 Advanced Information On-Line Expand for Multiple RAID Groups The RAID capacity can be expanded by adding one or more Disk Drives into the existing RAID group with properly setup procedures Please add new HDD into the RAID system before you start on-line expansion. Step 1. Key-in password to enter the main menu. (Default 0000 ) 4-36

91 Advanced Information On-Line Expand for Multiple RAID Groups Step 2. Select RAID Group. Step 3. Choose RAID 1-4 to expand the capacity to expected RAID Groups. Step 4. Select On-Line Expand. 4-37

92 Advanced Information On-Line Expand for Multiple RAID Groups Step 5. Select Disk Number then choose how many disks to add to the RAID Group (only the number of disks installed will be displayed). The rest of disks not adding to the RAID groups will be treated as spare disks. 4-38

93 Advanced Information On-Line Expand for Multiple RAID Groups Step 6. Select On-Line Expand then Enable to save and activate the settings. 4-39

94 Hot Swap Chapter 5: Hot Swap This chapter explains how to remove and install the Hot-Swap parts without interrupting the data access while the disk array is on. The Hot-Swap parts include : Hard Disk Drives Redundant Power Supply Units Cooling Fans Follow the steps below and refer to the diagrams to remove and install the Hot-Swap parts. 5-1

95 Hot Swap Removing / Installing Hard Disk drives a.unlock the HDD tray (When a HDD error occurs, the HDD LED indicator lights up RED ) Figure: Swap HDD(Unlock) 5-2

96 Hot Swap b.gently pull-out the HDD tray Figure : Swap HDD (Pull-out) 5-3

97 Hot Swap c.unscrew and unplug the cables Figure: Swap HDD(Unplug cables) 5-4

98 Hot Swap d.replace with a new Hard Disk Drive It must be same capacity or greater than the faulty drive, if you replace with a Hard disk Drive of insufficient capacity, the Disk Array s built-in buzzer will sound and the intelligent Auto-Rebuild function will not be started. * For best performance, we recommend you swap with an identical Hard Disk Drive. e.gently Slide-in the HDD tray and lock up to start the AutoRebuild While you have installed the replacement disk drive, screw in all the screws and plug in the cables, you may now gently slide in the HDD tray into the chassis and lock up it. * Data Auto-Rebuild will be started automatically when you lock up the HDD tray. Figure: Swap HDD(Lock Up) 5-5

99 Hot Swap Removing / Installing the Redundant P/S Unit There are two LED indicators on the front panel which display the status of the redundant power supplies. While the power supply is working properly the two LED indicators light up Green, if any one of them fail, the LED indicator will go off and the redundant power supply buzzer alarm will sound. When you need to replace the redundant power supply unit, refer to the redundant power supply status LED indicator on the front panel to find the failed power supply unit and follow these steps to swap it. a. Unscrew the faulty unit (For Safety reasons, you should switch off the faulty unit s power switch) Figure: Swap P/S unit ( Unscrew ) 5-6

100 Hot Swap b.replace with a new power supply unit Figure: Swap P/S unit ( Swap with a new unit ) 5-7

101 Hot Swap c. Press the Power Supply Reset switch When you replace a new power supply unit, you should then push the power supply reset switch on the power supply frame to stop the buzzer alarm and link the two power supply units together. The new power supply unit will link with the other unit immediately and will start working after you press the power supply reset switch, and the buzzer warning noise will stop. Reset from the Power supply 5-8

102 Hot Swap Removing / Installing Cooling Fans Unscrew the Fan door and open the door to a 90 degree position! Caution : Be careful, the high speed rotating fans may harm you. Don t touch the rotating Fans, If necessary, Unplug the Fan power connector first. Figure: Swap cooling Fan ( Unscrew the Fan Door ) 5-9

103 Hot Swap Unplug the Fan connector Unscrew the faulty cooling fan and replace with a good one Important! The cooling fan s air flow must point to the fan door, please refer to the label on the cooling fan. Plug in the fan connector, close the fan door and screw it in! Caution : The cooling fan will rotate immediately when you plug in the fan power connector. Figure: Swap Cooling Fan ( swap with a new Fan ) 5-10

104 Appendix Technical Specifications Microprocessor Cache Memory Intel i MB* Maximum 512MB DRAM Slots One Module Type 144 Pin DIMMs DRAM Type SDRAM DRAM Speed PC 100/133 Read Cache Read-Ahead Write Cache Write Back* Firmware Flash EEPROM,512K x 8 SCSI I/O Processor SYMBIOS 53C1010R Serial Port 1x RS232 (Asynchronous) Port Baud Rate 115,200 (Bits Per Second) Data Bits 8 Stop Bit 1 Parity None RAID Levels JBOD, 0, 1, 0+1, 3 or 5 RAID Sets Multiple RAID Groups (Max. 4) Slice LUN Mapping Data Transfer Rate Max 8 slices per RAID Groups (2TB capacity per slice) Max 8 LUNs per SCSI Channels Up to 160MB/s(Synchronous) SCSI ID Assignment 0~14 ( 0*) Tagged-command queuing Up to 255 simultaneous data requests A-1

105 Appendix Technical Specifications Interface : Host Bus Ultra 160 LVD SCSI * 2 Disk Bus Ultra ATA-100 * 8 Drives Maximum Fault Tolerant Capacity Drive MTBF Host Requirement Operating Systems Data Rebuild LCD Display Panel Cooling Fans Power Supply Capacity AC Input Voltage Hot Swap, User Replaceable Up to Eight 3.5 drives ( 1 height ) >2TB >1,000,000 hrs Host Independent O/S Independent and Transparent Automatic Data Regeneration 2 x 16 Characters 6cm Ball Bearing Fan 6 Fans Dual 300W Independent Power Supplies 115 / 230V ( +/10% ), 60/50 Hz Environmental Relative Humidity 0% to 85% Non-condensing Temperature Operating : 5c~ 40c Storage : -25c~ 60c Safety testing UL, CE and FCC Class B Dimensions 350mm(H) * 175mm(W) * 310mm(D) Weight 11.5 kgs ( W/O Disk Drive ) * Default Settings *** Various trademarks belong to their respective owners. A-2

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