Securing Soft Targets. Panel Session. Department of Homeland Security

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1 Securing Soft Targets Panel Session James C. Reynolds, CPP, CLSD Andrea Schultz Mitchell Fenton, CPP John Strauchs, CPP Hilton World Wide Department of Homeland Security Baltusrol Golf Club Strauchs LLC

2 Soft Target Definition Text Book Definition A person or thing that is relatively unprotected or vulnerable, especially to military or terrorist attack. Practical Definition Gathering of people and/or structure which is open to public access, with little or no restriction and/or vulnerable, especially to military or terrorist attack.

3 Examples of Soft Targets There are degrees of soft targets based on the level of access. Open Access Soft Access Ticketed Access Hybrid Access

4 Open Access Open Markets, State Fairs, Festivals, and Shopping Malls are all examples of Open Access Soft Targets. Even though malls have visible security, the security plays primarily a reactionary role due to the open access.

5 Soft Access Hotels, Theaters, and Mass Transit are examples of Soft Access Soft Targets. Hotels are open to guests and patrons, and have increased restrictions afterhours and in the back of the house. Although Theaters and Mass Transit are ticketed access areas, there is less security verification as compared to other Ticketed Access Soft Targets.

6 Ticketed Access Theme Parks, Sports Venues, Museums, and Concert Sites are examples of Ticketed Access Soft Targets. These ticketed soft targets generally have stronger verification and screening processes than the previously mentioned ticketed types of soft targets.

7 Hybrid Access Private Sector Office Buildings, Colleges, Hospitals and Schools are examples of Hybrid Access Soft Targets. Although some areas are open to the public, many areas are restricted, requiring different degrees of access control/security measures.

8 Security Challenges Venue must remain naturally open and inviting to the public Security must not unduly impede normal operations or commerce Security is difficult for venues with limited access control and/or no security screening Security must provide access control for venues that often have multiple access points Access control must handle large volumes of people in some cases, huge volumes

9 Security Challenges Cont. Urban venues often have no set-back Positive identification is difficult for one-time guests and visitors Security must be provided even for facilities that have limited funds for security and staff shortages Some venues have high turn-over rates for employees or have seasonal employment exacerbating training and background checks

10 Threats/Examples There have been many examples of threats and/or attacks in recent years that have included the following; Improvised Explosive Device (IED) Vehicle-Borne Improvised Explosive Device (VBIED) Small Arms/Active Shooter Armed Siege and/or Assault

11 Improvised Explosive Device (IED) July 17, 2009 Jakarta, Indonesia. JW Marriott and Ritz-Carlton Hotels were attacked by Suicide Bombers using IED s. This attack killed 7 people and wounded more than 50 others.

12 Vehicle-Borne Improvised Explosive Device (VBIED) October 7, 2004 Taba, Egypt. The Hilton Hotel was attacked by Truck Bomb (VBIED). This attack killed 30 people and wounded over 150 others.

13 Small Arms/Active Shooter April 6, 2007 Blacksburg, VA. The campus of Virginia Tech was attacked by a single gunman, who killed 32 people and wounded many others.

14 Armed Siege October 23, 2002 Moscow, Russia A Moscow Theater was taken siege by armed terrorists. The terrorists held 850 civilians hostage. The siege ended with nearly 130 of the hostages dead, and many wounded.

15 Protective Measures Visible and Mobile Security Personnel Layered Security Programs/Drills Create a Standoff Area for Vehicles Secure the Back of the House (Restrict Movement) Mass Notification System Strong Identification Program for Contractors and Employees Strict Dock and Parking Lot Management Countersurveilance (Who s watching you) Training, to include integrated training of all employees and to partner with local and federal authorities.

16 Future The Future is here. Soft Targets overseas routinely conduct car screening, and check points are already in place. Armed security is found in shopping centers, and people have come to expect it. Security measures for Soft Targets will continue to increase, as long as the threat of violence persists, and terrorists seek out easy targets to promote fear.

17 The Office of Infrastructure Protection National Protection and Programs Directorate Department of Homeland Security Resources and Tools for soft-targets September, 20, 2011

18 Overview National Infrastructure Protection Plan and Commercial Facilities Sector Overview DHS Resources Summary /Questions Presenter s Name June 17,

19 Commercial Facilities Sector Overview National Infrastructure Protection Plan (NIPP) Build a safer, more secure, and more resilient America by enhancing protection of the Nation s CIKR to prevent, deter, neutralize, or mitigate the effects of deliberate efforts by terrorists to destroy, incapacitate, or exploit them; and strengthening national preparedness, timely response, and rapid recovery in the event of an attack, natural disaster, or other emergency Risk management occurs through: Building security partnerships, coordinating structures, and information sharing mechanisms; Understanding and sharing of information about terrorist threats and other hazards; Identifying and prioritizing critical assets, systems, and networks; Implementing a long-term risk management program; Maximizing the efficient use of resources Presenter s Name June 17,

20 Commercial Facilities Sector Overview The methodology for managing risk as discussed in the National Infrastructure Protection Plan includes: Threat Deterrence Vulnerability mitigation Consequence minimization Presenter s Name June 17,

21 Assessing Risk Protective Security Advisors (PSA) PSAs are assigned to local communities throughout the U.S. They serve as DHS liaisons to the private sector, and Federal, State, tribal, territorial, and local governments. PSAs assist in identifying critical infrastructure. PSAs coordinate requests by the private sector for DHS services and resources, including training requests and scheduling of Site Assistance Visits. For more information about the PSA Program, the IP Protective Security Coordination Division, Field Operations Branch at Presenter s Name June 17,

22 Assessing Risk Risk Assessment Tools Protective Security Advisor administered programs: The Infrastructure Survey Tool (IST) The Site Assistance Visit (SAV) Regional Resilience Assessment Program (RRAP) Computer-Based Assessment Tool (CBAT) Presenter s Name June 17,

23 Assessing Risk Risk Assessment Tools Risk Self Assessment Tool (RSAT): A web-based application designed to assist owners and operators with the identification and management of security vulnerabilities to reduce risk to their facilities Uses facility input in combination with threat and consequence estimates to conduct a comprehensive risk assessment and provides users with options for consideration to improve the security posture of their facility Modules include; Stadiums & Arenas; Performing Arts Centers; Final Development; Race Tracks; Convention Centers; Amusement and Theme Parks; Hotels Presenter s Name June 17,

24 Risk Mitigation It is important to implement practical protective measures based on the results of your risk assessment. All DHS tools will provide options for consideration that can be applied to improve the security profile at your venue. Presenter s Name June 17,

25 Each subsector has its own subportal within the Commercial Facilities portal. Resources available on HSIN-CS include analysis, alerts, bulletins, training, and Suspicious Activity Reporting. HSIN-CS The Homeland Security Information Network Critical Sectors is a secure portal that provides a peer to peer collaboration space for members to engage in real time. To register, cikriseaccess@hq.dhs.gov Presenter s Name June 17,

26 TRIPwire Community Gateway (TWCG) Shares information on common site vulnerabilities, potential threat indicators, and effective protective measures. Provides information tailored specifically to each of the 18 CIKR sectors. Leverages content, expertise, and reputation of existing TRIPwire system. Serves as the central DHS repository for private sector guidance on bombing prevention. Reinforces DHS commitment to partner with private sector and public to combat terrorism. TRIPwire Community Gateway leverages the content and expertise of the TRIPwire system, bringing peer-validated and timely bombing prevention awareness information and analysis the private sector sharing bombing prevention responsibilities. Presenter s Name June 17,

27 Integrated Common Analytical Viewer (icav) icav is an analytical and electronic display tool that: Provides capabilities to exchange static and real-time geospatial data Delivers a geospatial context to multiple information systems Visualizes impact to infrastructure icav facilitates the fusion of information from multiple sources by fostering horizontal and vertical information sharing to provide situational awareness tracking for disasters, such as hurricanes and other real-time events. Presenter s Name June 17,

28 Active Shooter How to Respond Training & Outreach Materials Provide private sector partners with the tools needed to prepare and train for an Active Shooter incident Material consists of 3 products: Basic Guide Book Break Room poster Pocket Emergency Measures Guide FEMA EMI online training: (IS-907) Active Shooter, What You Can Do asp Presenter s Name June 17,

29 Identifies Responder Equipment Information Needs Assesses Commercial-Off-The-Shelf Equipment Using Realistic Environments and Scenarios Provides unbiased comparative assessments Products include: SAVER Highlight SAVER TechNote SAVER Summary Technical Reports DHS SAVER System Assessment and Validation for Emergency Responders Presenter s Name June 17,

30 DHS Awareness Training Courses Training Courses Surveillance Detection Training for Commercial Infrastructure Operators and Security Staff Course (3-day) Protective Measures (2 day) Bombing Prevention Workshop (1 day) Private Sector Counterterrorism Awareness Workshop (1 day) IED Search Procedures (1 day) IED Awareness / Bomb Threat Management Workshop (4 hrs) Soft Target Awareness (4 hrs) For more information contact: DHS Office for Bombing Prevention OBP@dhs.gov Presenter s Name June 17, 2003

31 Training & Resources Web Site Active Shooter How to Respond Materials Poster Booklet Wallet Card Videos Check It! No Reservations: Suspicious Behavior in Hotels What s in Store: Ordinary People/ Extraordinary Events Webinars IED Threat Awareness and Detection Surveillance Detection And more For more, visit: or cfsteam@hq.dhs.gov Presenter s Name June 17,

32 If You See Something, Say Something In July 2010, DHS Secretary Janet Napolitano's launched a national "If You See Something, Say Something " public awareness campaign a simple and effective program to raise public awareness of indicators of terrorism and violent crime, and to emphasize the importance of reporting suspicious activity to the proper state and local law enforcement authorities. The campaign was originally used by New York's Metropolitan Transportation Authority (MTA), which has licensed the use of the slogan to DHS for anti-terrorism and anti-crime efforts. If You See Something, Say Something public awareness video, available. 32

33 For more information, visit: Or the Commercial Facilities Sector-Specific Agency

34 QUESTIONS?

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