Digital Strategy Driving the Digital Journey by Providing Customer Focussed Digital Services
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1 Justice Innovation 2018 Transforming justice through technology Digital Strategy Driving the Digital Journey by Providing Customer Focussed Digital Services Keith Dargie Director of IT
2 Presentation Overview COPFS Background COPFS Digital Strategy Strategic Approach COPFS Delivery Customer Focused Organisational Landscape Overview Digital Services Plan Digital Services
3 The is Scotland s sole prosecution service We: Receive reports about crimes from the police and other reporting agencies. We: Decide what action to take in the public interest, including whether to prosecute We: Look into deaths that need further explanation We: Investigate allegation of criminal conduct against police officers
4 Organisational Landscape 1600 Core Staff 51 Locations 235,116 Reports Received 214,735 Disposals Reports and Disposals: 2015/2016 figures
5 Building on Strengths Committed workforce A track record of innovation An ability to adapt to change and new ways of working Prudent financial management
6 Digital Strategy Strategic Development of Information Technology to Deliver Priorities in a Digital Age
7 Strategic Approach and Priorities Customers Ecosystems Cloud Collaboration Solutions Case Management Information Desk to Desk VC Corporate Applications Case Management in Court Devices IT Systems Corporate Wi-Fi Enterprise Mobility Digital Desktop
8 Digital Strategy: DELIVERY PLAN Case Management in Court (UAT) Enterprise IT Infrastructure Mobile Devices Seamless Security Corporate Applications Print & Scan Solutions Cloud Strategies & Data Centres (Plan) JDS: Digital Evidence Sharing Case Management in Court (National Rollout) Corporate Wi-Fi Case Management Digital Transformation Digital Desktop & Enterprise Mobility Collaboration Solutions Next Generation Corporate Applications Digital Meetings Innovation Cybersecurity & Resilience Digital Innovation & Users Forum Case Management Digital Transformation Cloud Strategies & Datacentres IT Infrastructure Platforms Data Analytics 2017/ / Crown Office & Procurator Fiscal Service
9 Digital Strategy Driving the Digital Journey by providing Customer Focussed Digital Services
10 Case Management: Vision for Future Landscape SPECIALIST REPORTING AGENCY Full data exchange for all documents sent for service Full digital submission of CCTV and images Cases sent electronically with all evidence either direct or through SRA website All documents & media stored in full electronic format searchable and editable Full Electronic internal case processing All cases prepared online using bespoke applications Data & documents sent digitally back and forth Cases presented from tablets in Court ICP SUMMARY SH & JURY HIGH COURT SPECIALIST CASEWORK GROUP Full digital exchange with Defence Agents through website Medical Records sent electronically Statements, case progress, change details, online progress through website. PUBLIC WITNESS
11 Justice Digital Strategy Digital Evidence Sharing Capability (DESC) Streamlined processes for capturing, storing & sharing digital evidence Supporting informed decisions Faster case resolutions via early disclosure Enabler for future Justice Sector digital reform.
12 Digital Case Processing Digital Case Receipt (including Evidence) Full digital dialogue with Reporting Agency from their Case Management system direct to COPFS Case Directory Witnesses to give Agency mobile and/or address Documentary productions received digitally with appropriate certificate and digital signatures
13 Digital Case Processing Intelligent Document Storage Digital Storage & Disclosure Disclosure schedules automatically populating information from our Case Management system Application to enable statements to be searched by keywords or phrases SDS Website used to disclose images, CCTV to solicitors ingle data source across the criminal justice system
14 Digital Case Processing Automatic Document Generation & Central Printing Digital Reporting Digital signature on all documents generated Case correspondence printed and dispatched from centralised unit Automatically generated documentation Precognition digital reporting within Crown Office ingle data source across the criminal justice system
15 Case Management in Court CMiC Implementing modern computing devices and applications to allow our prosecutors to access and present cases in court digitally Streamline case preparation for Court Improved presentation in Court Reduced legal time spent in Court Facilitates live status updates to Case Management systems
16 Witness Website Streamlined Witness Interaction Online witness statement access Live Case Status Witness expense management online Live Chat access to Enquiry Point
17 Defence Agent Website Enhanced Secure Disclosure System Digitised 2-way communication Live Case Status Access to Case Management to update case records
18 Corporate Digital Priorities Our People Stakeholders Customers Digitally Enabled Workforce Office Neutral Working Cyber and Information Security Corporate Applications & Business Case Management and Information Systems Secure, resilient & flexible digital solutions; seamless access to information COPFS IT & Information Systems Collaboration Solutions
19 Thank you
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