Introducing: vsphere with Operations Management and vsphere Data Protection Advanced. Cesare G. Rossi Senior Systems Engineer

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4 Outline Market Characteristics What is vsphere with Operations Management? Operations Management Why Now? vsphere Data Protection Advanced 4

5 Virtualization still tops for major IT spending priorities 5 Source: IDC State of the Market: IT Spending Review & 2013 Outlook, November 2012

6 Evolution of Server Virtualization Continues 6 Source: IDC Market Analysis Perspective: Cloud Virtualization System Software, December 2012, Doc #

8 vsphere with Operations Management: What is it? vsphere with Operations Management World s best virtualization platform Plus: Operational insight into your virtual environment for monitoring and performance Optimized capacity management DOUBLE the IT savings from vsphere! 8

availability vcenter Operations Powerful Automated Operations Management

9 The Next Evolution in Virtualization vsphere World s most reliable virtualization platform Server consolidation Capex benefits High availability vcenter Operations Powerful Automated Operations Management Lower operating costs Maintained SLA levels Gain control and visibility vsphere vcenter Server 9

10 vsphere with Operations Management: What Features Does It Provide? 10

11 vsphere with Operations Management lineup combines vsphere with vcenter Operations Management Suite vcenter Operations Management Suite Standard vsphere with Operations Management New with vsom Standard Enterprise Enterprise+ vcenter Operations Management Suite Standard vcenter Operations Management Suite Standard vsphere Standard vsphere Enterprise vsphere Enterprise+ Entitlements (VM / Core / vram) Unlimited Unlimited Unlimited vcpu / VM 8-way 32-way 64-way Features Health Monitoring and Performance Analytics Capacity Management and Optimization Operations Dashboard and Root Cause Analysis vmotion Storage vmotion High Availability and Fault Tolerance (1 vcpu) Data Protection and vsphere Replication vshield Endpoint Distributed Resource Scheduler and Distributed Power Management Storage APIs for Array Integration, Multipathing Distributed Switch Storage DRS and Profile-Driven Storage I/O Controls (Network and Storage) and SR-IOV Host Profiles and Auto Deploy 12 All editions include: Thin Provisioning, Update Manager, Storage APIs for Data Protection, Image Profile, and SLES

13 Three Questions We Never Stop Asking Why? What? How? Why Management is different in the virtual world? What exactly needs to be managed? How to do it? 14

Do we need to change the way we manage? Virtual Machine is just Physical Machine virtualised. Even VMware said the Guest OS is not aware it s virtualised and it does not run differently.

14 Do we need to change the way we manage? Virtual Machine is just Physical Machine virtualised. Even VMware said the Guest OS is not aware it s virtualised and it does not run differently. It is still about monitoring CPU, RAM, Disk, Net. No different. Our management process does not have to change. All these VM must still feed into our main IT Mgmt system. This is how we run our business and it works. 15

15 Performance Troubleshooting: a day in the life You got an from the app team, saying the main Intranet application was slow. The was 1 hour ago. The stated that it was slow for 1 hour, and it was ok after that. So it was slow between 1-2 hours ago, but ok now. You did a check. Everything is indeed ok in the past 1 hour. The application spans 10 VMs in 2 different clusters, 4 datastores and 1 RDM You are not familiar with the applications. You do not know what apps runs on each VM as you have no access to the Guest OS. Your environment: 1 VC, 4 clusters, 30 hosts, 300 VM, 20 datastores, 1 midrange array, 10 GE FCoE Test your vsphere knowledge! How do you solve/approach this with just vsphere? What do you do? A: Smile, as this will be a nice challenge for your TAM/BCS/MCS/RE B: No sweat, you re VCDX + CCIE + ITIL Master + Jedi: You re born for this. C: SMS your wive, Honey, I m staying overnight at the datacenter D: Take a blood pressure medicine so it won t shoot up. E: Buy the app team very nice dinner, and tell them to keep quiet. 16

16 Performance Troubleshooting, a day in the life: the answer! 17

17 Managing Performance & Capacity in vsphere A vcenter farm with 500 VM and 25 ESX will have >10000 metrics. There is a need for super metrics. vcenter sets static threshold E.g. Warning if RAM usage is >90% for > 5 minutes. vcenter will continue repeating the warning even if it is a normal behaviour. Intelligence required to analyse each metrics and their expected normal behaviour. Tools should complement vsphere vcenter & esxtop still have a place and continues to evolve No need to duplicate features and data. Deep understanding of vsphere 18

A new super metric I Have a Dream Raw counter needs to be interpreted/analysed e.g.

Single counter is not enough e.g. Low CPU usage does not mean VM is getting the CPU, if there is Limit and contention.

Different counters have different scales GHz, %, MB, kbps, ops/sec, ms This makes analysis more complex

18 A new super metric I Have a Dream Raw counter needs to be interpreted/analysed e.g. what does Ready Time of 1500 in Real Time chart mean? e.g. Disk throughput of 738 Mb/s is good or bad? Single counter is not enough e.g. Low CPU usage does not mean VM is getting the CPU, if there is Limit and contention. e.g. to see disk performance, we need to see multiple counters at multiple layers (VM, kernel, physical) Different counters have different scales GHz, %, MB, kbps, ops/sec, ms This makes analysis more complex standardises the scale into >100 means Demand is unmet. Counters analysed, not just aggregated. Universal. Apply to CPU, RAM, Disk, Net 19

Static threshold will not generate alerts when they should have. But each VM differs VMware Admin has no visibility on when each will peak.

19 Dynamic threshold & alerts: just another dream Static threshold can be misleading During peak, it is common for VM to reach high utilization. Static threshold will generate alerts when they should not. During non-peak, it is abnormal for VM to reach high utilisation. Static threshold will not generate alerts when they should have. But each VM differs VMware Admin has no visibility on when each will peak. Plots both upper range and lower range A drop in CPU utilisation might not be a good idea. Do you set static threshold when CPU or RAM utilization drops below 5%? Notice the range varies in size 20

Dynamic Threshold: The Secret Algorithm (hacked from VMware Labs): R U ready?

t e dt 0 i 1 j 1 i m, j 1 where 1, 0 1 and p i, j 0,0 1 th The marginal distribution of the i row of

20 Dynamic Threshold: The Secret Algorithm (hacked from VMware Labs): R U ready? m1m1 m m1m1 m 0,0 i, j i, j i 1 j 1 i m, j 1 0,0 i, j i, j m1m1 m i 1 j 1 i m, j 1 i, j 1 i, j 1 m1m1 m P1,1, P1,2,..., P ( p, 1,1, p1,2,..., p, ),, 1 mm m m pi j pi j pi, j i 1 j 1 i m, j 1 i 1 j 1 i m, j 1 m1m1 m z1 t pi, j pi, j pi, j z t e dt 0 i 1 j 1 i m, j 1 where 1, 0 1 and p i, j 0,0 1 th The marginal distribution of the i row of J is: ( p,..., p ) i,1 i, m1 m1 Dirichlet i, j, i,1, i,2,..., i, m1 for i 1,..., m 1 j 1 m Dirichlet 0,0 m, j, m,1, m,2,..., mm,, 0,0 for i m j 1 m1m1 m where 0,0 i, j i, j i 1 j 1 i m, j 1 21

21 22

Managing Performance in vsphere: the big picture Is it healthy?

CPU, RAM, Network, Disk? Are they behaving expectedly?

Capacity remaining? Where are the Stressed points in time?

22 Managing Performance in vsphere: the big picture Is it healthy? Is it enough? Is it optimised? Every VM & ESX performing well? CPU, RAM, Network, Disk? Are they behaving expectedly? Any fault on any component? Enough CPU, RAM, Network, Disk? Time remaining? Capacity remaining? Where are the Stressed points in time? Which VMs need adjustment? What are my key ratios? How much can I claim back from fat VMs? Am I burning money & tree unnecessarily? 23

Management Services vcenter Server vcenter Operations Management Suite vcenter Server collects real time performance data from vsphere hosts vcenter Server stores the data in vcenter database and

23 Management Services vcenter Server vcenter Operations Management Suite vcenter Server collects real time performance data from vsphere hosts vcenter Server stores the data in vcenter database and also keeps a historical roll up of data vcenter Operations Collects the metrics from vcenter and provides a holistic view and deep insights into the health, risk and efficiency of IT infrastructure 24

VMware vcenter Operations Standard Overview Quickly identify VMware performance and capacity problems Easy to use for VMware Administrators Deeply integrated as a vcenter pane Intuitive screens guide

24 VMware vcenter Operations Standard Overview Quickly identify VMware performance and capacity problems Easy to use for VMware Administrators Deeply integrated as a vcenter pane Intuitive screens guide users to issue needing attention Automatically collects data from vcenter vcenter Operations Standard Business Benefits Increased performance for end user of business applications and services VM density matters Reduced infrastructure costs through increased VM to ESX density Reduced VM administration costs and optimized VMware admin productivity 25

Comprehensive visibility: vcenter Operations Manager Standard Immediate Problems Future Problems Opportunities to Optimize Dashboard Overview Comprehensive monitoring for cloud operations with

25 Comprehensive visibility: vcenter Operations Manager Standard Immediate Problems Future Problems Opportunities to Optimize Dashboard Overview Comprehensive monitoring for cloud operations with health, risk and efficiency scores Single pane of glass for performance and capacity management Benefits End-to-end visibility into cloud infrastructure health Optimize for efficiency and cost 26

26 Detect: Find the Bottlenecks REMEDIATE DETECT! ISOLATE CPU Demand is the bottleneck 27

27 Remediate: Intelligent Tools to Resolve Problems REMEDIATE DETECT! ISOLATE Check related Events to find if any changes to the VM 28

28 Analyze: Monitor and Plan Capacity Utilization OPTIMIZE ANALYZE FORECAST Let s look at capacity shortfalls Very low on capacity 29

29 Forecast: What-If Analysis OPTIMIZE ANALYZE FORECAST Capacity state today VM count capacity New capacity shortfall if I add 10 new VMs Actual VMs deployed Current capacity cross-over point 30

30 Optimize: View Opportunities to Optimize OPTIMIZE ANALYZE FORECAST Let s look at powered off, idle and oversized VMs Reclaimable capacity 31

31 The Real World Story 32

32 vsphere counters: deep understanding required Here is a common example.. Buy more RAM? 33

33 vsphere counters: deep understanding required Yes, buy more RAM 34

34 vsphere counters: deep understanding required What? It s been high constantly for the last 24 hours! Better buy more RAM now. 35

35 The vcenter Operations Point-of-View vcenter Ops shows a very different data. Memory is only 32%. Plenty of headroom. No need to buy RAM 36

37 What Challenges Does vsphere with Operations Management Address? 80% of VMware admin time spent isolating performance problems 1st generation green-yellow-red static threshold reporting insufficient and too complex to use Point solutions only address a subset of issues Admins encounter overprovisioning of capacity and underutilization of hardware Need to drive higher consolidation rates Ensure required capacity for business growth and other changes in real-time VMware admins have conflicting goals Maximize ROI by increasing VM density Ensure that virtual component performance supports required application performance 38

38 Why Now? 15% Customer incentive off price on vsphere with Operations Management kits and upgrades through September 15,

Data Protection for Virtual Environments Presents Several Challenges Challenges Drivers Increased storage costs Increased networkbandwidth costs Difficulty to meet backup window requirements

40 Data Protection for Virtual Environments Presents Several Challenges Challenges Drivers Increased storage costs Increased networkbandwidth costs Difficulty to meet backup window requirements Prolonged recovery times Increased operational expenses Lower administrator productivity Exponential data growth Infrastructure resource contention from increasing consolidation ratios Complex traditional backup and recovery approaches Customers need a backup solution conceived and designed for virtual environments that addresses these business challenges 41

41 vsphere Data Protection: the Ideal Backup and Recovery Solution for VMware vsphere Architecture Key Capabilities From Powered by Now available in two editions vsphere Data Protection - at no additional cost with vsphere 5.1 vsphere Data Protection Advanced - NEW! VMware vsphere VDP Data deduplicated Agent-less image-level backup and recovery Fully integrated with vcenter Server and the vsphere Web Client Application-aware agent-based backups for MS SQL Server and Exchange (Only VDP Advanced) Ideal for small and midsize vsphere environments 42

VMware Introduces vsphere Data Protection Advanced for Midsize vsphere Environments VDP VDP Advanced Scalability Max deduplicated storage per appliance 2TB 8TB Max appliances per vcenter instance 10

42 VMware Introduces vsphere Data Protection Advanced for Midsize vsphere Environments VDP VDP Advanced Scalability Max deduplicated storage per appliance 2TB 8TB Max appliances per vcenter instance Features Agent-less backup Variable-length deduplication CBT for backup and restore vsphere Web Client management Self-service backup and recovery Full VM and File-level recovery Integrity check and rollback mechanism Dynamic provisioning 2TB8TB MSFT Exchange Server agents MSFT SQL Server agents Migration from VDP 43

43 Next Steps Promotion on vsphere with Operations Management 15% discount on upgrades and new Acceleration Kits Buy before September 15 th 2013 Download and install a trial of vcenter Operations Management Suite Standard (if you already have vsphere deployed) Test vsphere Data Protection in your environment Learn more about other products at Contact your preferred VMware partner for more information 45

44 Thank You! 46

Taking Control of Your VMware vsphere Environment with Operations Management

Taking Control of Your VMware vsphere Environment with Operations Management Daniel Ho (VMware Hong Kong Limited) 2010 VMware Inc. All rights reserved Agenda vsom (vsphere Operations Management) Introduction