NCS OVERVIEW: The Priority Service Programs. Presented to the U.S.-Japan Experts Workshop on Critical Information Infrastructure Protection (CIIP)

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1 NCS OVERVIEW: The Priority Service Programs Presented to the U.S.-Japan Experts Workshop on Critical Information Infrastructure Protection (CIIP) John W. Graves Acting Chief, Technology and Program Division Office of the Manager, National Communications System 29 September 2004

2 The National Communications System Helping to Ensure the Security of the Nation Cuban Missile Crisis (1962) NCS (1963) Cold War EO NSTAC Established (1982) EO NCS Expanded (1984) EO Further NS/EP Definition (1988) FRP Comm Annex (1992) Present PDD-63 CIP (1998) National Plans For CIP (2000/2001) EOs & CIP in Info Age & Homeland Security (2001) National Security & Emergency Preparedness (NS/EP) Divestiture (1984) NCC (1984) Critical Infrastructure Protection PCCIP Homeland (1996) Security Act (2002) Telecom ISAC (2000)

3 NCS Organization President OSTP NSC HSC OMB Committee of Principals* NCS Executive Agent Secretary of Homeland Security National Security Telecommunications Advisory Committee (NSTAC) Government Arm Council of Representatives Manager, NCS Robert Liscouski Assistant Secretary for Infrastructure Protection Deputy Manager Dr. Peter Fonash (acting) Office of the Manager OMNCS Staff Industry Executive Subcommittee Industry Arm Task Forces & Working Groups Legend Direction Coordination Advisement

4 NCS Partnerships Interagency NCS National Communications System (NCS) Executive Office of the President Executive Agent - Secretary of Homeland Security 23 Departments/Agencies DOS TREAS DOD DOJ DOI USDA DOC HHS DOT DOE DHS CIA JCS GSA NASA VA FEMA FCC NRC USPS FRB NSA NTIA AT&T BOEING EDS MICROSOFT QWEST ROCKWELL SPRINT USTA Industry National Security Telecommunications Advisory Committee Advises the President 30 Senior Executives * BELLSOUTH (Chair) LUCENT (Vice Chair) AMD CSC LOCKHEED MARTIN MOTOROLA BANK OF AMERICA CTIA MCI NORTEL NORTHROP GRUMMAN RAYTHEON SAIC TELEDESIC VERISIGN SBC UNISYS VERIZON * not to exceed

5 National Coordinating Center for Telecommunications (NCC) Mission To assist in the initiation, coordination, restoration, and reconstitution of NS/EP telecommunications services or facilities under all conditions, ions, crises, or emergencies

6 Non-Federal users require Federal Agency sponsorship

7 NCS Priority Service Programs Telecommunications Service Priority (TSP) Government Emergency Telecommunications Service (GETS) Wireless Priority Service (WPS) Internet Protocol Priority Service (IPPS)

8 The Fundamental Issue is: Network Congestion Congestion, at any one of many points, can block a call! Mobile Switch Local Exchange Networks AT&T MCI SPRINT Local Exchange Networks PBX Mobile Switch GETS addresses wireline congestion WPS also addresses wireless congestion at call origination and call termination

9 The GETS Calling Card NCS Name: Peter Fonash Organization: NCS Government Emergency Telecommunications Service Calling cards are in widespread use and easily understood by the NS/EP User, simplifying GETS usage GETS priority is invoked call-by-call GETS authority is vested in the individual, not the phone number, through use of a calling card approach

10 The GETS Operational Concept Provide Authorized Government Users With A Nationwide NS/EP Switched Voice And Voice Band Data Communications Service By Utilizing The Surviving Public Switched Network Resources Under A Full Range Of Conditions FTS2001 MSS INMARSAT DISN PBX PSTN WITH: - ACCESS AUTHORIZATION - ENHANCED ROUTING - PRIORITY TREATMENT Cellular/PCS INTERNATIONAL FAX Diplomatic Telecommunications Service (DTS) if if you can get a dial tone, you can make a GETS call!!

11 NCS GETS Priority Features and Enhanced Routing Name: Organization: Government Emergency Telecommunications Service TONE -- Enter PIN 2. PROMPT Enter destination number Enhanced Routing and Priority Treatment in IXCs IXC AT&T IXC MCI IXC MCI IXC AT&T Call in IXC Queue Call in AT Queue AT IXC Sprint IXC Sprint AT Call in AT Queue Alternate Carrier Routing EO User Dials NCS-GETS Call in EO Queue Plus!..GETS has Exemption from control restrictions Priority in the signaling network EO Call in EO Queue

12 Who is Authorized to Use GETS? Organizations that support one or more of the following five National Security / Emergency Preparedness (NS/EP) mission areas, qualify for OMNCS sponsorship to become a GETS user: National Security Leadership National Security Posture and US Population Attack Warning Public Health, Safety, and Maintenance of Law and Order Public Welfare and Maintenance of National Economic Posture Disaster Recovery Non-Federal users require NCS member sponsorship

13 GETS Card Distribution as of 23 Aug 2004 (1,939 Orgs / 91,169 PINS) Other Fed. Gov. NCS 2% VA 2% Other Federal Gov. NCS < 2% 8% NCS 9% Federal Gov. Non- DHS/NCS 5% Other NS/EP (SA & ARC) 1% State Gov. 9% Local Gov. 13% USPS 3% Industry 10% TREAS 3% GSA 2% FRS 2% DOT 4% DOJ 5% DOD-NGB 5% DOD 13% DHS 5%

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