Contents. Chapter 3: Chapter 4: Critical Server Ranking Classifying Systems for Recovery Priority Mission-Critical Only, Please...

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1 Chapter 1: Building a Disaster Recovery Plan The Need The Need Plan for All Types of Disasters Reasons for Planning Let s Get Started Phase 2: Definitions and Risk Mitigation Phase 3: Server Criticality and Recovery Strategies Phase 4: Develop the Plan Phase 5: Validate the Recovery Plan Summary Chapter 2: Vulnerability Assessment & Risk Analysis Site Vulnerability Assessment Vulnerability Assessment Summary Performing a Risk Analysis Summary Chapter 3: Conducting a Business Impact and Recoverability Analysis Starting the Business Impact Analysis Tangible Costs Intangible Costs Identifying Mission-Critical Functions Outage Impact Recovery Time Objective vs. Recovery Point Objective Shifting Focus for Return on Investment (ROI) The Process of the BIA Summary Chapter 4: Critical Server Ranking Classifying Systems for Recovery Priority Mission-Critical Only, Please

2 Rank Your Data Backup Priorities Backups, and Recovery Time and Point Objectives Critical Systems Definition, A List Critical Systems Definition, B List Is Mission-Critical? Hardware Requirements for Mission-Critical Servers Summary Chapter 5: Building Recovery Strategy Requirements The Disaster Recovery Challenge Guidelines for Selecting Recovery Strategies Market Trends Recovery Strategies Data Center Recovery Solutions Determine the Level of Business Resiliency You Want to Achieve Overall Site Restoration Strategy Sample Summary Chapter 6: Backup and Recoverability Plan for Data Recovery Issues for the Administration of Backups Checklist for Backup and Recovery Backup Media Management How Much to Back Up for Disaster Recovery Backup Recovery and Media Services (BRMS) A Simple Save Strategy Save More with Save-While-Active Richard s Backup Solution Backups for Planned Maintenance Windows IBM s Virtual Tape Solution (VTL) Duplicate Your Removable Media Restoration Commands The BRMS System Recovery Report How the System Restores Access Paths Backing Up and Recovering a Domino Server viii

3 Hardware Management Console (HMC) Summary Chapter 7: Your Business Value of Systems Availability High Availability Take the High Road Recovery on Your High-Availability Investment Is Your H/A Truly High Availability? IBM s Capacity Backup Offering Summary Chapter 8: Vital Records and Critical Data Offsite Storage Vital Record Management Offsite Storage Considerations Choosing an Offsite Storage Provider Summary Chapter 9: Building Your Teams Selecting Candidates: Pick Me! No, Don t Pick Me! When There Is Loss of Life or Missing People Building Your Recovery Teams How to Work Together The IT Recovery Management Team The IT Technical Recovery Team The Network Team The Hardware Recovery Team Application Recovery Team Facility Recovery Team Replacement Equipment Disaster Recovery Preparedness Administrative Responsibilities Care for Your Recovery Teams During a Disaster The Team s Meeting Place Summary Chapter 10: Effective Communications Develop an Employee Call Sheet Who Do You Contact? ix

4 Selecting a Meeting Place for the Command Center Facing and Dealing with the Media Notification Solution Design Summary Chapter 11: How to Develop and Document a Disaster Recovery Plan Disaster Recovery Plan Development Overview Ready, Set, Write the Plan The Disaster Recovery Plan s Structure Developing and Writing the Procedures Disaster Recovery Teams Overview Summary Chapter 12: Effective Plan-Activation Procedures The Disaster-Alert Notification Procedure First-Alert Response Hotsite Call-up Procedures Recalling Tapes from Your Offsite Storage Provider Site Restoration Activities Summary Chapter 13: The Need for System-Related Documentation A Change in the i5 Philosophy Silos Write It All Down I Thought Those Backup Tapes Had Everything! Collecting and Maintaining System Information The Prtsysinf Command Complete Site Loss versus Server Loss Summary Chapter 14: System i5/iseries Restoration Procedures Recovery Procedures Case Study Sample Summary x

5 Chapter 15: System i5/iseries BRMS Restoration Procedures Summary Chapter 16: Testing Your Disaster Recovery Plan Practice Just Like the Pros Satisfy the Need for Testing The Embarrassment of Testing: What If We Fail? Open-Book Testing Define a Complete Testing Project Passive Testing Active Testing Disaster Recovery Coordinator Testing Duties Introducing Murphy s Law Evaluation of Test Results Be a Survivor Summary Chapter 17: Plan Maintenance Your Plan Design Implementing a Maintenance Philosophy Revisit Your Plan Get into Maintenance Mode Change Management Summary Chapter 18: Selecting a Commercial Hotsite Provider Advance Planning = Hotsite Internal or External Hotsite? What to Look for in a Hotsite Provider Cost Considerations Summary Chapter 19: A Family DR Plan Disaster Recovery Begins at Home Emergency Supplies Practice and Maintain Your Plan Personal and Family Requirements xi

6 Awareness Training Information on Family Disaster Plans Summary Appendix Sample Documents Business Impact Analysis Questionnaire Operational Priorities Operational Impacts Customer Service Cash Flow/Revenue Regulatory (If Applicable) Increases In Liability Vendor Relations Financial Control/Reporting Mission Critical IT Applications Vulnerability Server Criticality Analysis xii

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