Are you out on the ledge with your DR? 2013 Progress Software Corporation. All rights reserved.

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Barrie Charles
5 years ago
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1 Are you out on the ledge with your DR? 1

2 Business Continuity & Disaster Recovery OpenEdge Management and OpenEdge Replication Chas Chesler Sr. Account Executive

3 "The best way to get management excited about a disaster plan is to burn down the building across the street." Source: Anonymous Security Officer, Major Chemical Company 3

of the pyramid Business Impact Analysis Disaster Recovery Risk Assessment Emergency Response

4 Business Continuity (BC) & Disaster Recovery (DR) What is the difference? Business Continuity has many parts Personnel From an IT perspective DR is a much larger part of the pyramid Business Impact Analysis Disaster Recovery Risk Assessment Emergency Response Training / Awareness High Availability Business Disaster Continuity Recovery Public Relations Continuing Operations 4

5 Business Continuity Measurements Days Recovery Time Objective (RTO) The amount of time it takes to recovery operations once a disaster is declared or how quickly can the applications be available again. RTO 5 Hours Minutes Recovery Point Objective (RPO) The amount of data the business can afford to lose and continue business long term or what can you afford to lose. Seconds Minutes Hours RPO

6 Calculating the Impact Intangible Impact Time & Resources to recover/rekey Dissatisfied Customers Impact to Reputation Loss of Market Share to competition Measurable Impact Salaries Lost Productivity Loss of Data Orders / Revenue lost What if you could prevent your business from losing significant revenue and protect its reputation by ensuring that your mission-critical data is not lost and your systems are up as much as possible? 6

7 SMB Preparedness 81% of small businesses feel their data is their organization s MOST VALUABLE ASSET. 13% think a data disaster could happen to them. Data loss is ranked as the number ONE challenge to maintain a business in the event of a disaster; ABOVE loss of physical location and even product loss. 59% admit they haven t even thought about creating a disaster preparedness plan for their data. Source: 7

8 What are the common causes of Unplanned Downtime? *Adapted from Blueprints for High Availability by Evan Marcus and Hal Stern (ISBN: ) 8

9 DR Impact and Planning Template Do you have a BC and/or DR plan? If so, how much data loss is considered acceptable (Recovery Point Objective (RPO))? How long are you allowed to be down (Recovery Time Objective (RTO))? Have you experienced any outages or unplanned downtime? What caused it? How long was it? What was the business impact? Are you a 24x7 shop? What are the consequences of any business interruption? 9

10 DR Impact and Planning Template What is the business impact to your customers? (e.g. do you provide web ordering for your customers?) Can you quantify the business impact if there is interruption or loss of data for an hour, half a day, a day? Do you do backups now? How? Do you know how long it will take to recover? Are you aware of how much data you could potentially lose in the event of an outage? Have you verified your backup recovery process? Do you have any DR/BC compliance requirements (e.g. with SOX, ISO9000)? 10

11 OpenEdge Business Continuity Solutions 11

12 OpenEdge Replication / Plus Replication Plus 12

13 OpenEdge Replication As real-time as possible! Production Server DR Server OpenEdge Replication Server OpenEdge Replication Agent 13

14 OpenEdge Replication Two Target Servers OFF-SITE DR Server Production Server OpenEdge Replication Agent 1 ON-SITE DR Server OpenEdge Replication Server OpenEdge Replication Agent 2 14

15 OpenEdge Replication Plus Operational Reports Websites Business Intelligence Production Server OpenEdge Replication Plus DR & Reporting Server OpenEdge Replication Plus Server OpenEdge Replication Plus Agent 15

16 OpenEdge Replication Failover Scenarios Production Server Disaster Recovery Server OpenEdge Replication Server OpenEdge Replication Agent 16

17 OpenEdge Replication Failover - Production 1. OpenEdge Replication DR DB enters pre-transition 2. Automated or manual transition of DR DB 3. Users re-attach to DR Production DB Production Server Disaster Recovery Server OpenEdge Replication Server OpenEdge Replication Agent 17

18 OpenEdge Replication Failback 1. Restore DR DB to Production 2. Start Production DB Server 3. OpenEdge Replication DR re-syncs production 4. Scheduled failback to Production / DR configuration Production Server Disaster Recovery Server OpenEdge Replication Server OpenEdge Replication Agent 18

19 OpenEdge Replication Benefits Business Near real-time coverage Lowest possible time to return to normal service (RTO) Lowest possible amount of data loss (RPO) Replication Plus can utilize DR Hardware Technical Native Progress product Automatic synchronization between databases Guaranteed transaction integrity Managed failover processing No application changes required 19

20 Progress DR Options/Considerations/Policy Basic DR Included with the Progress database is the right and ability to make backup copies of the production database. These "backups" can be stored on various media and moved to other servers for cold storage (only). The backups may only be used to restore the database to the original production server (or its permanent replacement). DR w/after-imaging (AI) On Included with the Progress database is the right and ability to turn on a feature called After-Imaging (AI). When on, this feature will generate log files essentially tracking every transaction as it is completed. The purpose of these files is to provide the ability to "replay" transactions against a restored database to bring it current based on the availability of the most recent AI file. We refer to this process as "Roll- Forward". These files may only be used during the restoration of a database to the original production server (or its permanent replacement using the database backup) and these files are only useful if the associated database backup is available. Just like with backups, making copies of these AI files is allowed on any media or server and it is highly recommended that they be stored with the related database backup. DR w/automated AI Roll-Forward This option has additional licensing considerations. As described above, this is the process of "replaying" transactions within AI files against a restored database. In this scenario, this process is being done to a restored database on an alternate server while the production environment is up and running. These files are frequently moved from the production server to the alternate server via automatic scripts and applied upon arrival. The purpose is to have an alternate DR site that has the latest data possible in the event that the production server fails. In that case, the alternate site can be transitioned to a "production" site and the users redirected so that the business can keep operating. In order to implement this option, additional licenses are required for the database and for any other Progress components utilized on the alternate server(s) which could include AppServer, Client Networking, etc. For Direct Progress customers, the cost for these "DR" licenses is 50% of their production licenses. Application Partner customers must acquire additional OpenEdge Database licenses for all users to implement this option. DR w/oe Replication OE Replication is an optional product that end users can acquire. This product provides automatic, near real-time replication of production transactions to an alternate database running on another server(s) (DR) (maximum 2 servers). The basis of this solution is the After-Image capability of the database in conjunction with agents that run on each server and manage all activity. This is the best protection available to Progress environments and provides for the least amount of possible data loss in the event of a production outage (seconds versus hours of potential data loss). The Replication licenses include Database licenses for the alternate machine(s). This is a data-centric solution. DR licenses for other components of your application would be required if you want the application available on the alternate machine/servers. 20

21 OpenEdge Business Continuity Solutions 21

22 Easily Avoidable Disasters (outages) 22

23 OE Management - Minimizing or Eliminating Outages This is accomplished by Providing an additional view and tool to watch the system when the DBA is busy doing more important things Proactively monitoring critical resources Notifying chosen personnel of potential outages 23

24 OpenEdge Management Overview Get notified when a database file is reaching a threshold? Monitor AppServer Performance and Availability AIX Windows Server RedHat Linux HP-UX 24 Notify Administrator via or pager action Capture and trend critical data to better manage your environment

25 Custom Dashboards 25

26 OpenEdge Resources 26

27 Other Resources (File, CPU, Memory, Disk Activity) 27

28 Alerting & Notification 28

29 Reporting 29

OpenEdge Management A System Management Center that Provides Visibility, Analysis, Proactive Monitoring and Management of Critical Business Information Centralized Management

30 OpenEdge Management A System Management Center that Provides Visibility, Analysis, Proactive Monitoring and Management of Critical Business Information Centralized Management Browser Based (HTTP/HTTPS) Proactively Monitors and Alerts Runs scheduled jobs and reports Trends Progress and system data Plugs into AdminServer Access via a browser from anywhere 30

31 OpenEdge Management Benefits Your Benefits Improves Business Continuity Increased productivity Easy to use Holistic view of your entire OpenEdge environment Operational Efficiencies Established best practices How It Works Pro-active monitoring and management assists with avoiding unplanned downtime Automation of processes with alert handling Remote monitoring using a secure, customizable, browser-based interface Centralized management and monitoring of ALL critical Progress resources Trended data provides knowledge for better decision making and capacity planning via graphical reports Configuration Advisor tracks, recommends and benchmarks processes 31

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Pro2SQL. OpenEdge Replication. for Data Reporting. for Disaster Recovery. March 2017 Greg White Sr. Progress Consultant Progress

Pro2SQL. OpenEdge Replication. for Data Reporting. for Disaster Recovery. March 2017 Greg White Sr. Progress Consultant Progress Pro2SQL for Data Reporting OpenEdge Replication for Disaster Recovery March 2017 Greg White Sr. Progress Consultant Progress 1 Introduction Greg White Sr. Progress Consultant (Database and Pro2) 2 Replication